Location: Netherlands; Spain; Romania
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
The Role
For hundreds of thousands of European entrepreneurs, our iOS app is Finom. It's how they check their cash flow over morning coffee, approve a payment between client meetings, and freeze a card the moment something looks off. We're mobile-first by conviction, not convenience — the app isn't a companion to the "real" product; it is the product. And as an AI-native platform, the features you build increasingly carry intelligence inside them: AI-powered accounting, smart categorization, and agentic workflows that quietly save business owners hours every week. When you ship something great, someone somewhere feels it the same day.
That's why we're not looking for someone to implement tickets. We're looking for a Senior Mobile (iOS) Engineer who thinks like a product builder — someone who cares deeply about the "why" behind what they're building, challenges assumptions when needed, and proactively spots opportunities to create better outcomes.
You'll be embedded in a cross-functional domain team — Backend, Mobile, ML/AI, QA, Design, and Product — that owns a shared product area end-to-end. No handoff culture, no "not my layer": everyone in the team is solving the same customer problem, and you'll shape solutions from the first product conversation to the moment the feature is live in users' hands. Fewer silos means more flow — and real, end-to-end ownership.
How We Build
Agentic development is table stakes at Finom — for every craft, mobile included. Our engineers work with Claude Code and similar harnesses daily, and we've made it a first-class part of how the company operates, not an individual productivity hack. We follow a shared SDLC approach built around Spec-Driven Development (SDD): features start as clear, reviewable specs that both humans and AI agents execute against, powered by a shared AI development toolbelt and a growing library of skills, rules, and context maintained across guilds. You won't be figuring out AI-assisted development alone — you'll join an engineering organization that has already invested in the infrastructure, standards, and shared practices, and you'll be expected to use them, improve them, and raise the bar for others.
What You'll Do
What You'll Do
Design and build new features for our iOS application, used daily by business owners across Europe: multi-account cash flow management, banking transactions and payments, physical and virtual card issuance and control, and AI-powered accounting automation.
Own outcomes, not just code. You'll follow your features into analytics, jump into customer issues without being prompted, and care about whether what you shipped actually moved the needle.
Build polished, responsive UIs with UIKit and SwiftUI — in a financial app, trust is built (or lost) in the details.
Drive technical decisions within your domain, discuss trade-offs openly with product managers, and explain constraints clearly to non-technical stakeholders.
Raise the bar on engineering quality — automated testing, thorough code reviews, and mobile security best practices are non-negotiable in a regulated fintech.
Mentor the engineers around you and contribute to CI/CD pipelines, tooling, and mobile best practices across the team.
Who You Are
Who You Are
You're pragmatic, learn quickly, and have a proven track record of shipping products that matter. Above all, you're curious — about the product, the users, the business, and how your technical decisions impact all three.
Curiosity.
You want to understand the "why" behind every feature. You ask what problem it solves, question whether there's a simpler path, and explore how your decisions ripple into product, users, and revenue.
Business acumen.
You connect your work to company objectives. You understand the "so what" behind every decision, and you'd rather ship the feature that moves the right metric than the one that's merely interesting to build.
Communication.
You communicate clearly and concisely in English across technical and non-technical audiences — from fellow engineers to PMs to business stakeholders — and you genuinely enjoy the dynamics of a cross-functional team.
T-shapedness.
Your iOS craft runs deep, but your curiosity runs wide. You'll peek at the backend contracts, ask questions about the ML models, and dive into analytics to understand how your features perform.
Ownership.
You take responsibility not just for your code, but for the outcomes. You move without being prompted — whether that's improving team processes, jumping on a production issue, or mentoring a colleague.
Your Experience Includes
5+ years of commercial iOS development with strong knowledge of Swift.
Deep understanding of OOP, SOLID principles, and design patterns.
Practical experience with the VIPER architectural pattern and the Coordinator navigation pattern — and the judgment to know when a simpler approach serves the product better.
Excellent knowledge of UIKit and experience (or a strong desire to grow) with SwiftUI.
Experience with layout development in code, particularly using SnapKit or similar tools.
Ability to write unit and UI tests.
Confidence with Git / GitLab, including setting up and maintaining GitLab CI/CD.
Hands-on experience with agentic development tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow — writing prompts, configuring rules and skills, and critically evaluating AI-generated output with tests, linters, and review. This is table stakes for all engineering crafts at Finom, mobile included.
A builder's mentality: you care deeply about shipping great products, not just writing great code.
Nice to Have
Nice to Have
Background in fintech or financial products — you understand the stakes of working in a regulated environment.
Solid grasp of mobile security best practices (especially critical in our domain).
Experience profiling and optimizing UI performance — reducing rendering bottlenecks and hitting smooth 60/120fps on iOS.
Hands-on work with performance tooling: Instruments, XCTest, or similar.
Published apps on the App Store you're proud of.
An active GitHub profile with code you're happy to share.
Deeper agentic engineering experience beyond daily tool use — setting up agent environments and harnesses, authoring reusable skills and behavioral rules, or contributing to a team's shared AI development practices.
Understanding of model capabilities and limitations — knowing which model fits which task and how to manage the context window effectively.
Awareness of AI security risks — prompt injection, data leakage, and safe handling of untrusted inputs in agentic workflows.
Recruitment Flow
Recruiter Interview
First Technical Interview
Coding / AI assisted coding interview
Mobile System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for a Senior iOS Engineer who thinks like a product builder — someone who cares deeply about the "why" behind what they're building, not just the tickets in the backlog.
You'll be embedded in a cross-functional domain team (Backend, Mobile, ML/AI, QA, Design, and Product) and own the end-to-end development of features that genuinely matter: company accounts and cash flows, banking transactions, card issuance and management, and AI-enabled accounting. You'll help shape architecture decisions, raise the bar on engineering quality, and mentor the engineers around you.
If you're energized by working at the intersection of great mobile engineering and real product impact — this is the role.
What You'll Do
Design and build new features for our iOS application, used daily by business owners across Europe.
Architect and implement reliable, intuitive solutions for:
Multi-account cash flow management
Banking transactions and payments
Physical and virtual card issuance, activation, and control
AI-powered accounting automation
Build polished, responsive UIs using
UIKit
and
SwiftUI
.
Take ownership of code quality, performance, and stability — automated testing and thorough code reviews are non-negotiable.
Collaborate closely with Backend, QA, Design, and Product — you'll be shaping solutions end-to-end, not just implementing specs.
Drive technical decisions within your domain, challenge assumptions when needed, and proactively identify opportunities to build better.
Contribute to CI/CD pipelines, tooling, and mobile best practices across the team
Who You Are
You're pragmatic and have a proven track record of shipping products that matter. You communicate clearly across disciplines and thrive in a cross-functional environment where everyone is solving the same customer problem together.
Your experience includes:
Strong knowledge of the
Swift
language and at least 3 years of commercial iOS development.
Deep understanding of
OOP
,
SOLID
principles, and design patterns.
Practical experience using the
VIPER
architectural pattern and the
Coordinator
navigation pattern.
Excellent knowledge of
UIKit
and experience (or a strong desire to develop skills) with
SwiftUI
.
Experience with layout development in code, particularly using
SnapKit
or similar tools.
Confidence with
Git / GitLab
, including the ability to set up and use
GitLab CI/CD
.
Ability to write unit and UI tests.
A builder's mentality — you care about the product, the users, and the outcomes, not just the code.
Clear, concise communication in English across technical and non-technical audiences.
Nice to Have
Background in fintech or experience with financial products — you understand the stakes.
Solid grasp of mobile security best practices (especially critical in our domain).
Experience profiling and optimizing UI performance — reducing rendering bottlenecks and achieving smooth 60/120fps on iOS.
Hands-on work with performance tooling:
Instruments
,
XCTest
, or similar.
Published apps on the
App Store
you're proud of.
An active
GitHub
profile with code you're happy to share.
Hands-on experience with
AI agents and LLM tools
(Claude, Cursor, Copilot, etc.) — setting up agent environments, writing prompts, skills, and behavioral rules.
Experience with
AI-powered IDE tools
(Cursor, Windsurf, GitHub Copilot, Claude Code, etc.) — including agent mode, rules files configuration, and integrating AI into the daily development workflow.
Understanding of model
capabilities and limitations
— knowing which model fits which task and how to manage the context window effectively.
Ability to
evaluate and verify AI-generated output
— using automated tests, linters, and critical review to catch hallucinations and errors.
Awareness of
AI security risks
— prompt injection, data leakage, and safe handling of untrusted inputs in agentic workflows.
Recruitment Flow
Recruiter Interview
First Technical Interview
Coding / AI assisted coding interview
Mobile System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Sales Manager for Systems Integrators at Anthropic, you'll own a portfolio of global and regional SI partners and be responsible for the revenue they drive. This role sits at the intersection of partnerships and sales — you'll build trusted relationships with senior stakeholders at firms like Accenture, Deloitte, and PwC, and align on joint go-to-market plans. Your main stakeholders will be sales leaders at Anthropic - helping them to land and expand enterprise deals where partner involvement is the difference between winning and not.
This is an early-stage motion, which means the playbook is still being written. You'll have real influence over how we engage SIs, what good looks like for partner-sourced pipeline, and how we equip integrators to build durable Claude practices inside their organizations. You'll report to the Head of Partner Sales and work closely with Sales, Solutions Architecture, Customer Success, and Product to make sure our partners have what they need to close — and to deliver transformative AI solutions for their clients.
Responsibilities:
Work directly with Sales Leaders, Account Executives and Solutions Architects, bringing the partner into the sales cycle at the right moments and ensuring clear roles, clean handoffs, and shared accountability for outcomes
Build relationships across multiple levels of the partner organization — from practice leads and delivery teams to alliance executives — and serve as their primary point of contact at Anthropic
Own the commercial relationship with a portfolio of assigned SI partners, driving partner-sourced and partner-influenced revenue against defined targets
Develop and execute joint go-to-market plans with each partner, including target account mapping, pipeline generation activities, and co-sell motions with Anthropic's direct sales team
Collaborate with enablement and program teams to get your partners trained, certified, and equipped with the materials they need to position Claude effectively
Track pipeline health, forecast partner-attached revenue, and surface blockers early so cross-functional teams can help unblock them
Gather signal from partner interactions — what's landing, what's missing, where clients are pushing back — and feed it into product and go-to-market planning
Contribute to the development of partner sales processes, playbooks, and best practices as the function scales
You may be a good fit if you have:
7+ years of experience in partner sales, channel sales, alliances, business development or direct sales at a technology company where partners are heavily involved
A demonstrated track record of driving revenue through partners — you can point to pipeline you built, deals you influenced, and relationships that outlasted any single transaction
Strong commercial instincts, including comfort structuring co-sell agreements, navigating multi-party deal dynamics, and knowing when to push and when to let the partner lead
Experience operating in early-stage or high-growth environments where processes are still forming and you're expected to help build them
Excellent communication and relationship-building skills across all levels, from partner practitioners to alliance executives
A collaborative working style — you're energized by cross-functional work and understand that partner sales only works when Sales, Product, and Delivery are aligned
Comfort with ambiguity and a willingness to create structure where it doesn't yet exist
Willingness to travel to support partner relationships and joint customer engagements
A genuine interest in AI and a belief that advanced AI systems should be developed safely and responsibly
Strong candidates may also have:
Experience working at a major Systems Integrator or global consulting firm, giving you firsthand insight into how these organizations make decisions, staff engagements, and build practices around emerging technology
A background in AI, cloud platforms, developer tools, or other categories where technical enablement and differentiation are central to the partner motion
Familiarity with consumption-based or API-first business models and how they shape partner economics and incentive design
Experience managing partner relationships across multiple geographies
A history of being an early member of a partner sales function and helping it scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Paris; New York; US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Remote (Europe only, from GMT to GMT+2 to ensure sufficient overlap with the rest of the team).
HOW WE WORK
We move fast on hard problems in a nascent market with no set playbook: navigating uncertainty is part of the job. You'll be challenged: anyone can question work and decisions must be justified. We keep a high bar and match it with high support: we help each other unblock and share context openly, with low ego. More about our values: morpho.org/jobs http://morpho.org/jobs.
ROLE
The mission of this role is to build and own the backend systems that power Morpho's consumer-facing products: reliable, performant APIs and data pipelines that serve accurate financial data to users at scale.
RESPONSIBILITIES
- Develop backend features using TypeScript and Node to deliver clear product outcomes for the Morpho Consumer team.
- Design and evolve APIs (REST, GraphQL, …) and data models to expose accurate, secure financial data to the frontend with sub-second response times.
- Operate and improve PostgreSQL-backed data pipelines to ensure performance, reliability, and availability as transaction volumes grow.
- Collaborate closely with frontend engineers and product to scope, ship, and iterate on end-to-end features across the Consumer product.
- Identify and implement architecture improvements: improving data processing, caching, and API layer design to simplify systems and reduce operational burden.
- Monitor, troubleshoot, and resolve production issues to maintain a high-quality user experience.
- Write clear, concise documentation and async updates to keep stakeholders aligned across time zones.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
Ramped up on the Consumer API, codebase, and delivery practices. Shipped the first meaningful feature safely to production. Established clear async communication habits and collaboration rhythms with product and frontend peers.
FIRST 4 MONTHS
Owns delivery of scoped features end-to-end. Identifying and starting to implement architecture improvements to the API and data processing layer. Contributing to higher reliability through better observability, testing, and incident response.
IN 1 YEAR
The go-to engineer for the Consumer API, with deep functional and technical context. Consistently delivering high-impact features and taking full ownership of architecture decisions within the Consumer vertical.
MUST-HAVE EXPERIENCE & SKILLS
- 8-10+ years of backend development experience in production TypeScript/Node environments.
- Hands-on experience with REST APIs and relational databases, especially PostgreSQL.
- Experience working on a backend-for-frontend stack, or collaborating closely with frontend teams to serve product data.
- Track record operating production systems at scale: reliability, observability, and performance under real load.
- Strong interest in the Web3 ecosystem and comfort learning the DeFi domain.
- Comfort operating in fast-changing, ambiguous environments where priorities shift.
- Strong ownership and autonomy: takes responsibility for outcomes end-to-end.
- Clear and crisp async communication: writes well and keeps distributed teams aligned.
- Team-first mindset, low ego.
- Humble.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Osaka, Japan; Kyoto, Japan
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in Japan. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the country, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives.
Responsibilities
Regulatory Affairs
Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines.
Monitor regulatory developments impacting Tether and affiliates companies in the country.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally.
Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in Japan.
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
English speaking.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: South Jakarta, Indonesia
Our Client
Our client is a global
online trading and Forex investment group
with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide.
Today, the group supports over
2 million clients across more than 150 countries
, operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms.
Driven by a clear mission and a promise of
Freedom to Succeed
, our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation.
The Role
We are seeking a detail‑oriented, analytical, and proactive Customer Operations Officer (Onboarding & Processing) to manage the complete lifecycle of client onboarding and financial transaction processing. This dual-role position is critical in ensuring seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes.
Onboarding:
Process and verify client onboarding documentation, ensuring accuracy, authenticity, and compliance with internal policies and regulatory requirements.
Manage the full client onboarding journey, ensuring all required KYC documents are collected, reviewed, and approved.
Conduct client screening and perform background checks to prevent fraudulent, abusive, or illicit registrations.
Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity.
Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required.
Handle internal and external client inquiries related to the onboarding process via email and internal systems.
Review and validate supporting documentation submitted by clients.
Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process.
Communicate and collaborate with internal departments to ensure accurate and timely transfer of information.
Identify and report any suspicious or unusual client activity to the relevant departments.
Detect discrepancies or errors in client account verification and take appropriate corrective action.
Processing:
Transaction processing.
Monitoring the correct workflow (deposit/ withdrawal process in internal systems).
Managing the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager.
You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution; It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process.
It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents.
To contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey.
Communication and coordination with different departments to ensure smooth transfer of information.
You may be required to prepare and present reports to the management.
Requirements
Required qualifications
Education & Experience
University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred).
Fluency in Russian, Chinese or Farsi would be an advantage.
Previous experience in payment processing, financial institutions, payment providers, or the forex industry is an advantage.
Experience with CRM systems, client screening tools, and payment platforms is highly beneficial.
Technical Skills
Advanced PC skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Experience working with CRM tools and automated screening technologies.
Strong analytical and data interpretation skills.
Core Competencies
High attention to detail and strong accuracy in documentation and data processing.
Excellent verbal and written communication skills.
Strong problem‑solving abilities and the ability to identify and mitigate risks.
Customer‑focused mindset with strong relationship management skills.
Ability to work collaboratively within a fast‑paced team environment.
Strong prioritization, time‑management, and organizational skills.
Self‑motivated, goal‑oriented, and able to work with multiple competing priorities.
Commitment to continuous learning and professional development.
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented and experienced General Accountant to manage day-to-day accounting operations and ensure accurate financial records in compliance with applicable accounting standards and UAE regulations. The role requires strong knowledge of general accounting, cost accounting, IFRS, and local tax requirements, as well as the ability to collaborate effectively with internal departments and support both internal and external audit processes.
Responsibilities:
Maintain the general ledger and ensure accurate and timely recording of financial transactions
Record vendor invoices in the accounting system and manage Accounts Payable and Accounts Receivable processes
Issue customer invoices in accordance with contract terms and ensure proper revenue recognition
Perform regular reconciliation of bank statements and statements of accounts
Process employee expense claims and ensure compliance with company policies
Manage inventory accounting, including stock movements and valuation
Account for tangible and intangible fixed assets, including capitalization, depreciation, and disposals
Calculate cost of goods sold and perform cost accounting and cost analysis
Ensure timely recognition of expenses, including accruals, prepaid expenses, provisions, and cost allocations
Support tax accounting processes, including UAE VAT and Corporate Income Tax (CIT) compliance
Ensure adherence to IFRS principles and company accounting policies
Facilitate internal and external audits by preparing documentation and responding to audit queries
Perform other ad-hoc accounting and finance-related tasks as required by Management
Requirements
Bachelor’s degree in Accounting, Finance, or a related field
Minimum of 5 years of relevant accounting experience
Strong knowledge of general accounting, bookkeeping processes, and accounting principles
Good understanding of cost accounting, inventory, fixed assets, and tax accounting
Knowledge of IFRS standards
Working knowledge of UAE VAT and Corporate Income Tax regulations
Experience with accounting systems such as
Odoo
and
SAP Business One
is an advantage
Fluency in both Russian and English (written and spoken).
Benefits
Highly organised and detail-oriented
Quick learner with the ability to adapt to new systems and processes
Result-driven with a strong sense of ownership and accountability
Ability to meet deadlines and manage multiple priorities
Strong analytical and problem-solving skills
Team player with good communication and interpersonal skills
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond.
This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
RESPONSIBILITIES
Credit Card Payment Processing
Implement and maintain scalable, fault-tolerant services handling
real-time authorization, batch clearing, and settlement
workflows.
Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services.
Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections.
Ensure
transaction idempotency
and correct state management across the full card payment lifecycle.
Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows.
Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements.
Alternative Payment Methods (APMs)
Build and maintain integrations with a broad range of APMs, including
digital wallets
(PayPal, Apple Pay, Google Pay),
bank transfers
(ACH, SEPA, instant bank pay),
buy now pay later (BNPL)
providers,
prepaid and voucher
methods, and
regional local payment methods
across key markets.
Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers.
Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances.
Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand.
Reconciliation & Financial Integrity
Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails.
Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions.
Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale.
Ensure all financial systems are audit-ready and compliant with internal financial controls.
Reporting, Monitoring & Alerting
Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics.
Implement
threshold-based alerting
for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods.
Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility.
Participate in on-call rotations and incident response for payment-critical systems.
Compliance & Security
Build systems compliant with
PCI DSS
, card network operating regulations, data encryption and tokenization standards, and regional mandates.
Contribute to secure handling of sensitive payment data across card and APM flows.
Support audit processes and financial compliance reviews as required.
Fraud & Dispute Management
Integrate with fraud detection and risk scoring systems across card and APM payment flows.
Implement chargeback and dispute workflow components, including evidence submission and representment support.
Build safeguards and monitoring for fraud pattern detection across payment methods.
Engineering Excellence
Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness.
Participate actively in code reviews, technical design discussions, and architecture decisions.
Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity.
Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture.
QUALIFICATIONS & SKILLS
5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks
at least 2+ years working on
payment processing systems
in production
Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks.
Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods).
Solid understanding of the
four-party (Visa/Mastercard) and three-party (Amex/Discover) models
, including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA.
Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability.
Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context.
Familiarity with
PCI DSS
and payment data security fundamentals.
Strong debugging and incident response skills in complex, high-volume financial systems.
NICE TO HAVE
Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform.
Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations.
Experience at high transaction volumes (10M+ monthly transactions).
Exposure to authorization rate optimization and intelligent payment routing.
Familiarity with the gaming, digital goods, or e-commerce payments landscape.
Experience with audit processes and financial compliance reviews.
WHAT SUCCESS LOOKS LIKE
In your first 6 months, you will have:
Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift.
Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage.
Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk.
Contributed to engineering practices that raise the quality bar for the broader payments team.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Argentina; Mexico; Colombia; Brazil; Uruguay
Role Overview
Our client is seeking a Senior Accounting Associate based in Latin America to handle the day-to-day execution of core accounting functions for a fast-growing, multi-site U.S. manufacturing company. This is a hands-on, detail-intensive role — the Senior Accounting Associate will book journal entries, perform reconciliations, maintain the general ledger, process transactions, and produce close deliverables on a recurring cycle.
This position requires a strong combination of manufacturing accounting experience, month-end close ownership, Accounts Payable (AP) expertise, C1/C2 English proficiency, and previous experience supporting U.S.-based companies or the U.S. market.
Day-to-Day Accounting Execution
Prepare and book journal entries, accruals, deferrals, reclassifications, and month-end adjusting entries across multiple entities. Perform account reconciliations on a recurring cycle — cash, AR, AP, prepaids, fixed assets, intercompany, and clearing accounts. Maintain and update the general ledger — ensure transactions are properly classified, coded, and posted on time. Process and review accounts payable transactions, ensuring proper coding, approval documentation, and timely entry. Process and track accounts receivable transactions, including invoicing support and collections follow-up as needed. Reconcile bank accounts, credit card statements, and intercompany balances. Prepare supporting schedules, workpapers, and reconciliation files for the monthly close.
Close Process & Reporting
Execute assigned close tasks on schedule — this role will own specific deliverables within the monthly close calendar. Prepare monthly financial schedules, flux analysis, and variance explanations for review by the Accounting Manager. Compile data and produce management reports, cost summaries, and project-level financial data as requested. Maintain organized, audit-ready documentation for all journal entries, reconciliations, and supporting schedules.
Manufacturing & Project Accounting Support
Enter and reconcile job cost transactions, material receipts, and work-in-progress entries. Track project-level costs, labor allocations, and inventory transactions in the ERP system. Flag and escalate cost discrepancies, coding errors, or missing documentation to the Accounting Manager and operations contacts. Assist with project profitability reporting, margin schedules, and manufacturing variance analysis.
Process Improvement & Controls
Build and maintain reconciliation templates, close checklists, and standard operating procedures for recurring accounting tasks. Identify and flag errors, inconsistencies, or gaps in transaction processing and documentation. Prepare audit and tax schedules, pull supporting documentation, and respond to auditor and tax preparer requests. Support ERP system maintenance — help clean up chart of accounts, standardize coding, and improve reporting accuracy.
Required Qualifications
Bachelor's degree in Accounting, Finance, or equivalent. Minimum 2 years of public accounting experience (Big 4, national, or large regional firm — international equivalents accepted). 4+ years of total accounting experience. Strong working knowledge of U.S. GAAP, including accrual accounting, revenue recognition principles, and cost capitalization. Hands-on experience preparing journal entries, account reconciliations, accruals, and month-end close deliverables. Strong Excel skills — pivot tables, VLOOKUP/XLOOKUP, data manipulation, and reconciliation workbooks. Experience with ERP or accounting systems (NetSuite, QuickBooks, or similar). Professional-level English proficiency — written and verbal. Ability to work independently with minimal supervision across time zones. Reliable internet connection and dedicated home office setup. Available to overlap with U.S. Eastern Time business hours (minimum 6 hours of overlap daily).
Key Responsibilities
Record and post daily financial transactions, including journal entries, vendor invoices, cash receipts, and expense reports
Perform daily cash reconciliations across multiple bank accounts and resolve discrepancies
Support the monthly close process, including accruals, reconciliations, and journal entries
Maintain accurate and organized financial records to ensure audit readiness
Assist with accounts payable and accounts receivable processes
Collaborate with operations and purchasing teams to ensure proper expense coding and timing
Prepare supporting schedules for balance sheet and income statement accounts
Assist in the preparation of monthly and quarterly financial reports
Support audits and provide documentation to external auditors and tax advisors
Contribute to process improvements and internal control enhancements
Requirements
Manufacturing accounting experience.
Strong month-end close experience and ownership.
Solid Accounts Payable (AP) experience.
C1/C2 English proficiency
, with the ability to communicate fluently with U.S. clients and teams.
Previous experience supporting U.S.-based companies or working within the U.S. market.
Nice to Have
Experience with job costing or project accounting
Exposure to multi-entity or multi-state environments
Familiarity with inventory or cost accounting concepts
Interest in growing into a senior accounting or financial analyst role
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access.
This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience.
WHAT YOU’LL DO
- Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement.
- Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers.
- Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting).
- Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns.
- Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives).
- Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics.
WHAT YOU’LL NEED
- 3+ years of software engineering experience (or equivalent).
- Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability).
- Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain.
- Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation.
- Strong cross-functional communication skills and comfort working with product and operations partners.
Nice to Have
- Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering.
- Familiarity with payments rails, card transaction risk, or account security patterns.
- Experience building internal tools for operations teams (case management, investigation, enforcement workflows).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Home Based - Americas
We are hiring a
regional sales manager
in North America to lead the direct sales team in the region. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
As we continue to grow we are looking to hire both Enterprise Sales and Alliances Sales representatives to drive revenue growth and meet our goals.
Our
Alliances Sales Directors
own a book of business helping to enable Canonical to work with its go to market partners, hardware vendors, software vendors, solutions integrators and distributors and channels. With a fast growing channel business, GSI/SI and Hardware partners, we need to enable, manage and grow business opportunities and drive market expansion alongside revenue growth.
Reporting to the Alliances leadership, you will be working with direct sales, marketing, product, customer success, finance, legal and support as you demonstrate thought leadership, practical skills, and apply your knowledge and experience to help us grow in this critical area.
Our
Enterprise Sales Executives
own the relationships with our direct customers and are responsible for maintaining and growing relationships that result in mutually beneficial engagements. They help craft solutions that enable our customers to be more efficient, solve more complex problems and walk the path with the customer to get the best possible results.
Reporting to Sales leadership, you will work across either a region or a vertical and you can bring your knowledge of previous customers with you. We are committed to giving customers the most knowledgeable and most competent partners in sales so that we can succeed together.
Location:
We have remote opportunities available globally.
These roles entail
Advancing a deep understanding of Linux and cloud software ecosystem, and open source selling models
Experience with negotiating contracts and commercial business terms
Building and expanding strategic relationships
Building and owning the strategy and the development of the sales engagements
Growing customers awareness of open source capabilities on Canonical Ubuntu
Delivering on targets, objectives and providing a voice of the partner and/or customer
Travelling both domestically and internationally to drive partnerships in person
Aligning and supporting internal Field teams to identify, support, grow and transact
Working closely with Marketing, Sales Engineering and Product Management to deliver on targets, objectives and provide a voice of the partner and/or customer
Leading executive interlocks between partners/customers and our own leadership team
What we are looking for in you
Track record of going above-and-beyond expectations to achieve revenue outstanding results in our technological field
Experience with Linux and opensource
Exceptional academic track record from both high school and university, regardless of seniority of current position
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation with results orientated mind set and a high level of personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long and more regularly to meet clients and partners as required
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program including Health and Wellness platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
As a Customer Engineering Lead, you’ll manage the customer-facing arm of our engineering org. Working with our existing solutions team, you’ll coordinate process and policies with the post-sales org, spanning implementations, partner success, and account management. We’re looking for a player-coach: you’ll need to get your hands dirty on the frontlines to understand where the gaps and inefficiencies are. Armed with that experience, you’ll grow this function to meet the needs of our global, always-on customer base.
WHAT YOU’LL DO
- Hands-on from day one: answer technical support tickets, debug partner integrations, and work directly with partners to resolve issues
- Own the technical escalation path from support through engineering, serving as the primary customer advocate within engineering discussions
- Identify opportunities to leverage AI and automation to increase operational efficiency - whether that's streamlining ticket triage, accelerating troubleshooting, or enabling the team to handle higher volume without sacrificing quality
- Define and maintain customer engineering artifacts such as documentation, guides, runbooks, and recipes
- Help establish the operating model and collaboration framework between product and post-sales to ensure tickets are resolved within SLAs and gaps are covered
- Partner with platform and product to translate patterns from support tickets, implementation friction, and feature requests into actionable product insights
WHO YOU ARE
- 5+ years of experience in solutions engineering, forward-deployed engineering, or a related technical partner-facing role, with at least 3 years in a leadership capacity
- Excited by a player-coach role - you're comfortable being in the queue, solving problems directly, while simultaneously building the team and processes around you
- An engineer by trade: you’re comfortable reading and contributing to an enterprise codebase while meeting a high bar of technical excellence
- Excellent communicator who can translate complex technical concepts for non-technical audiences - and vice versa
- Experience defining and implementing SLAs and escalation processes, especially cross-functionally to and from engineering teams
- Comfortable operating in a fast-paced, high-growth environment where you'll need to balance building for scale with solving immediate partner needs
- You lead with empathy and understand that great customer engineering is a competitive advantage
NICE TO HAVE
- Experience at a card issuing platform or payments infrastructure company
- Familiarity with card network operations, BIN management, and transaction processing
- Experience building customer engineering teams and functions
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
You'll be the lead iOS engineer at Rain, owning mobile alongside the lead Android developer from the ground up. Our partners use Rain's issuance platform and APIs to power card programs, wallets, and payment experiences for their end users, and you'll be the person who brings those experiences to life on iOS. You'll work directly with product, design, and our platform engineering team to define what great mobile looks like for Rain's clients and their customers.
What you’ll do
- Own the entire iOS development lifecycle, from architecture and implementation to App Store delivery
- Build polished, production-grade mobile apps that leverage Rain's issuance platform and APIs for clients and their end users
- Collaborate closely with product, design, and backend engineers to define the mobile roadmap and translate platform capabilities into intuitive native experiences
- Architect a clean, scalable codebase that can serve as the foundation as the mobile team grows
- Integrate with Rain's APIs for card issuance, transaction management, balance queries, and other payment flows
- Implement secure authentication, tokenization, and data handling appropriate for a financial services context
- Drive decisions on tooling, frameworks, CI/CD, and testing strategy for mobile
- Contribute to the broader engineering culture as an early team member with outsized influence on how we build
You are likely to succeed if you have:
- 4–10 years of professional mobile development experience, with multiple apps shipped to the App Store
- Proficiency in Swift and deep familiarity with Apple's frameworks (UIKit, SwiftUI, Combine, Core Data, etc.)
- Experience architecting iOS apps from scratch. You've made foundational decisions on project structure, navigation patterns, state management, and dependency injection
- Solid understanding of networking layers, RESTful API integration, and secure data handling
- A disciplined approach to code quality: you write testable code, value code review, and care about maintainability
- Comfort working autonomously with minimal direction — you'll be the mobile expert in the room
- Strong product sensibility: you think beyond tickets and advocate for great user experiences
- Excellent communication skills; you can translate technical tradeoffs for non-technical stakeholders
Bonus attributes:
- Experience in fintech, payments, or crypto/web3
- Familiarity with card issuance, wallet UX, or financial transaction flows
- Experience with WKWebView-based hybrid architectures or embedded SDK patterns
- Background in building white-label or multi-tenant mobile experiences
- Exposure to CI/CD tooling for iOS (Fastlane, Xcode Cloud, Bitrise, etc.)
- Experience being the first or early mobile hire at a startup
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Europe; United Kingdom
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As our Senior HLR/HSS Specialist, you are the guardian of our subscriber data and the architect of our roaming efficiency. You won't just manage databases; you will own the life-cycle of HSS/HLR templates that allow our MVNO to scale globally. Your expertise in Profile & Template Engineering is critical to our success in maximising COGS and margin through sophisticated Steering of Roaming (SoR) and Sponsor Roaming integrations.
Your main responsibilities will be:
Design and maintain HLR/HSS subscriber templates, ensuring precise configuration of roaming profiles, APN/PDN contexts, and Camel/Diameter triggers.
Collaborate with roaming partners to implement and refine SoR logic within the HLR/HSS, ensuring subscribers attach to preferred networks based on cost and quality.
Lead the technical deployment of Full MVNO profiles, managing specific QoS profiles and addressing (GTs, APNs) required for independent network operations.
Act as the primary technical point of contact for our System Integrators, auditing HLR/HSS configurations, reviewing change requests, and ensuring alignment with the 2026 roadmap.
Define and monitor critical HLR/HSS KPIs, including Location Update (LU) success rates and Diameter Transaction per Second (TPS) limits.
What you’ll need:
Deep technical mastery of MAP (SS7) and Diameter (S6a/S13) protocols; additional experience with VoLTE Roaming (S8HR) or SMSoIP rollout is a significant advantage.
Subscriber Mapping: Extensive experience with HLR, HSS, and UDM (User Data Management) in a multi-tenant or MVNO/E environment.
Practical experience with Multi-IMSI applets and the logic required to manage roaming through Sponsor IMSIs.
A solid understanding of GSMA IREG (IR series); familiarity with TADIG (TD series) and how HSS/HLR templates impact billing/settlement is preferred.
A "detective" mindset for troubleshooting complex signalling failures using tools like Wireshark or roaming-specific platforms (e.g., Mobileum, Roamware, or SIGOS).
Proven ability to manage technical projects with external System Integrators and roaming partners under tight deadlines.
Bonus Points
Experience with 5G Unified Data Management (UDM) and Authentication Server Functions (AUSF).
Knowledge of Cloud Native Network Functions (CNF) and containerised core deployments.
Scripting skills (Python/Bash) for automating provisioning audits or log parsing.
If you are interested in this position, please apply via the link.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £75000 – £110000
📍 Ireland: €64,800 – €93,150
📍 Western/Northern Europe (Germany, France, Austria): €54,800 – €152,950
📍 Southern Europe (Spain, Portugal, Italy, Greece): €44,000 – €96,600
📍 Central & Eastern Europe (Czechia, Hungary): €52,296 – €101,568
📍 South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €50,000 – €103,235
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
УдалённоseniorCyprus
San Francisco, CA
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УдалённоParis; New York; US (EST); Remote (Europe only, from GMT to GMT+2 to ensure sufficient overlap with the rest of the team); Write clear, concise documentation and async updates to keep stakeholders aligned across time zones; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
УдалённоheadOsaka, Japan; Kyoto, Japan; Proven ability to manage multiple stakeholders across borders and time zones
South Jakarta, Indonesia
УдалённоseniorSerbia
УдалённоArgentina; Mexico; Colombia; Brazil; Uruguay; Ability to work independently with minimal supervision across time zones
ОфисleadKuala Lumpur
ГибридRelocation expense coverage to NYC or SF (if needed)
УдалённоHome Based - Americas
ОфисleadNew York, NY
ОфисNew York, NY
Singapore
УдалённоseniorEurope; United Kingdom
Все вакансии в одном месте - страница 88 · Job Hunters