Вакансии

Организация и координация рабочего дня руководителя: планирование встреч, ведение календаря, напоминания.

Поддержание жизнедеятельности офиса (заказ воды, кофе, канцтоваров и хозтоваров); Прием и распределение входящих звонков и корреспонденции;

Задачи: — Прием и распределение телефонных звонков. — Получение, обработка и отправка корреспонденции, взаимодействие с курьерами. — Оформление и выдача пропусков. — Встреча гостей, организация чая/кофе. — Взаимодействие с Управляющей Компанией и клининговой службой. — Заказ и прием канцелярских и хозяйственных товаров, расходных и других материалов на нужды офиса. — Работа с 1С: УТ, Документооборот. — Взаимодействие со всеми структурными подразделениями компании. — Выполнение разовых поручений Руководителей. Требования: — Опыт работы на аналогичной должности от 1 года. — Уверенный пользователь ПК (Microsoft Office: Outlook, Excel, Word). — Умение пользоваться оргтехникой и бытовой техникой. — Ответственное отношение к работе, дружелюбие и активность, грамотная устная и письменная речь. Условия: — Современный офис класса «А», БЦ «Сириус Парк», ст. м. Нагатинская. — Оформление по ТК РФ. — График 5/2 с понедельника по пятницу, с 09:00 до 18:00 с перерывом на обед 1 час. — ДМС. — Обучение и наставничество. — Приветствуются отклики всех квалифицированных кандидатов, включая соискателей с ограниченными возможностями здоровья.

Планирование рабочего дня руководителя (ведение календаря деловых встреч и мероприятий, напоминания о встречах, важных событиях, дедлайнах); Организация встреч с партнерами и сотрудниками;

Организация процесса сбора предложений по улучшению от сотрудников. Выдвижение собственных инициатив по повышению комфорта и функциональности офиса.

Location: Armenia; Lebanon We are seeking a bilingual, detail-oriented Front Desk / Medical Admin Specialist to support a high-volume Family & Internal Medicine practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation. Key Responsibilities: Patient & Phone Management: Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care. Appointment Scheduling: Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system. Insurance & Authorizations: Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery. Clinical Administrative Support: Handle prescription refill requests following practice protocols and assist with daily administrative workflows. Data Management: Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation. Requirements Language Proficiency: Superior written and verbal communication skills in both English and Armenian (strictly required). Experience: 1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity. (Candidates with strong administrative experience in other medical specialties will also be considered.) Core Competencies: Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management. Technical Skills: Proficiency in Microsoft Office Suite, specifically Excel. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.

Location: Tbilisi, Georgia We are looking for a highly organized and proactive Office Manager to oversee daily office operations in Tbilisi. The ideal candidate will have strong administrative and coordination skills, excellent attention to detail, and the ability to manage documentation, procurement, logistics, and general office administration efficiently. The candidate should be fluent in Russian and Georgian, with a working knowledge of English, and comfortable coordinating with employees, external contractors, suppliers, and business visitors. Key Responsibilities Manage daily office operations and ensure the smooth functioning of the workplace. Prepare, maintain, and organise office documents, records, correspondence, and administrative files. Coordinate contractor agreements, supplier documentation, and other operational paperwork. Manage office procurement, including sourcing supplies, coordinating with vendors, and monitoring purchases. Organise logistics for business visitors, guests, and groups, including transportation arrangements and driver coordination. Assist with travel arrangements, schedules, and other logistical requirements as needed. Support the preparation and organisation of accounting-related data, invoices, receipts, and expense records. Assist with HR administration, including employee onboarding documentation and coordination of joining formalities. Liaise with internal teams, external service providers, contractors, and other stakeholders. Monitor office supplies, equipment, and facilities, ensuring everything is maintained and available when required. Handle general administrative tasks and provide operational support to management. Requirements Requirements Minimum 2 years of experience as an Office Manager, Office Administrator, or in a similar administrative role. Experience in an international company, real estate development company, hotel, or a similar business environment is preferred. Strong organizational, administrative, and coordination skills. Experience handling business documentation, correspondence, contractor agreements, and procurement activities. Ability to coordinate transportation, drivers, guest logistics, and other operational arrangements. Basic experience supporting accounting administration and HR onboarding processes. Fluent in both Russian and Georgian. Working proficiency in English for professional communication. Good command of MS Office or Google Workspace. Strong attention to detail, reliability, and the ability to manage multiple tasks independently. A proactive, service-oriented approach with good communication and problem-solving skills. Benefits What We Offer An opportunity to join a professional and dynamic working environment. A varied role with exposure to office management, administration, procurement, and business operations. The opportunity to work closely with management and contribute to the efficient running of the office. Professional development and opportunities to expand your operational responsibilities.

Location: Neenah, WI Executive Assistant Michels Power, Inc. Location: Neenah, WI | Full-time Strengthening our nation’s power grid isn’t easy—but reliable electrical service is essential to everyday life. Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, our teams are working behind the scenes to make it happen. Michels Power, Inc. is one of the largest and most respected power delivery contractors in the United States. We perform the full spectrum of electrical infrastructure work—from transmission lines and substations to distribution system modernization, oil and gas facilities, and renewable energy projects. When natural disasters strike, we’re also there to help restore power and rebuild communities. Our work improves lives. Discover how a career at Michels Power, Inc. can change yours. Position Summary As a Executive Assistant , you will provide administrative and project support to the President. Critical for success are the abilities to shift focus between multiple priorities, meet critical deadlines, possess stringent organizational skills, and maintain a high level of professionalism and confidentiality. Must demonstrate resourcefulness, a sense of urgency in completing tasks, and a strong attention to detail. Why Michels Power, Inc.? Ranked No. 1 Electrical Transmission/Distribution Contractor by Engineering News‑Record We’re a national leader in substation and transmission construction with a long track record of success. Our steady, strategic growth revolves around a commitment to quality. Family‑owned and operated organization with long‑term stability We invest an average of $5,000 per employee per year in training and career development. We perform high-impact, essential work that supports homes, businesses, and communities. A culture where everyone shares responsibility for safety , regardless of title We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors. We offer a comprehensive benefits program including: Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans (Benefits may vary based on position and location) Why You? You like to surround yourself with dedicated, value-driven people. You thrive on new challenges and evolving technologies. You think “we’ve always done it this way” is not a good enough reason. You want to know your efforts are recognized and appreciated. You like making your own decisions—with the right support. You want to be part of a team that improves lives through essential infrastructure. What It Takes Associate degree and 5+ years related experience and/or training, including direct support of C-suite executives or company leadership Proven ability to manage complex calendars, coordinate executive travel, and prioritize competing demands in a fast-paced environment Outstanding written and verbal communications skills with the ability to interact professionally with executive leaders, customers, and external partners Advanced proficiency in Microsoft Office suite, with advanced knowledge of PowerPoint, Excel charts, and Outlook. Desired Qualifications Certified Administrative Professional (CAP) Prior experience working in construction or related industry Join a company that powers progress. Be a part of Michels Power, Inc.— where you don’t just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Responsibilities: — Perform data entry tasks remotely with attention to detail. Requirements: — Reliable and detail-oriented. — Male candidates only. — Must be based in or living in Hungary, the Czech Republic, Slovakia, Romania, Bulgaria, Croatia, Slovenia, Lithuania, Latvia, or Estonia. Conditions: — Part-time remote work. — Approximately 1 hour per day. — Payment starting from $200 per month. If interested, candidates are invited to send a message for further discussion.

Location: Chicago, IL Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary:    Filevine is seeking a reliable, organized, and proactive part time Office Assistant to support the day-to-day operations of our Chicago office. This role is responsible for maintaining a welcoming, clean, and organized workplace while providing administrative and operational support to employees, guests, and visitors. The ideal candidate is hands-on, detail-oriented, and comfortable managing a variety of responsibilities, from front desk coverage and office supply management to new-hire setup, office lunches, and facilities coordination. Reporting to Filevine’s Sr Director of People, the Office Assistant will help ensure the office runs smoothly and that employees and visitors have a positive onsite experience. What You'll Do: Manage front desk operations, greet and check in guests, clients, and interview candidates, and maintain a welcoming reception area. Receive, sort, distribute, and prepare outgoing mail and packages for all departments. Coordinate and manage office lunches, including setup, cleanup, and breakdown of weekly meals and special events. Create, issue, manage, and deactivate employee building access badges for new hires and departing employees. Serve as the primary point of contact for building management, submitting and following up on maintenance requests and work orders. Monitor and restock kitchen and breakroom supplies, including coffee, snacks, beverages, and other essentials. Manage ordering and inventory of office snacks, supplies, and other workplace necessities. Maintain the cleanliness and organization of the office, including light cleaning and tidying of communal spaces, kitchens, breakrooms, and storage areas. Prepare for new-hire orientation by setting up designated meeting rooms, preparing computers and equipment, and organizing new-hire materials such as company T-shirts. Coordinate with IT on new-hire seating arrangements, desk assignments, and workstation preparation to ensure employees have the appropriate technology and equipment ready for their first day. Attend building information sessions and communicate relevant building updates, policies, maintenance schedules, and closures to employees. Assist with general office operations, event logistics, and other administrative tasks as needed. What We Look For: Strong organizational, time-management, communication, and problem-solving skills, with attention to detail and the ability to manage multiple priorities. Professional, welcoming, and customer-service-oriented approach when interacting with employees, guests, vendors, and building management. Ability to work independently, take initiative, and proactively support daily office operations in a fast-paced environment. High school diploma or equivalent required; 1–2 years of experience in office administration, front desk operations, hospitality, or a related field preferred. Proficiency in Microsoft Office and Google Workspace preferred. Must be available to work onsite in the Chicago office Monday, Wednesday, and Friday, up to 20–25 hours per week. Must be able to assist with office setup, lunches, events, deliveries, and occasionally lift up to 25 lbs. Compensation Information: $25/hr   The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.   Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com   Cool Company Benefits: A dynamic, rapidly growing company, focused on helping organizations thrive  Medical, Dental, & Vision Insurance (for full-time employees) Competitive & Fair Pay Enhanced Commuter Benefit: $75 monthly contribution to help cover your commute to 1 S Wacker Maternity & paternity leave (for full-time employees) Short & long-term disability Opportunity to learn from a dedicated leadership team Centrally located open office building in Chicago (1 S Wacker Dr) Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Zадачи: — Поддержка и развитие IT-инфраструктуры (серверы, сетевое оборудование, рабочие станции). — Администрирование операционных систем Windows Server и Linux, а также служб Active Directory, DNS, DHCP, VPN. — Настройка и техническое обслуживание маршрутизаторов, коммутаторов, Wi-Fi и межсетевых экранов. — Организация резервного копирования данных и восстановление системы после сбоев. — Быстрое решение технических проблем пользователей (Helpdesk, вторая линия поддержки). Требования: — Опыт работы системным администратором 2–3 года. — Глубокие знания Windows Server (Active Directory, Group Policy) или Linux (Ubuntu/Debian/CentOS). — Понимание сетевых протоколов TCP/IP, DNS, DHCP, VLAN, VPN. — Опыт работы с системами виртуализации VMware, Hyper-V или Proxmox. — Знание принципов информационной безопасности и методов защиты данных. — Навыки диагностики и устранения аппаратно-программных неисправностей. Условия: — Официальное трудоустройство по Трудовому кодексу Узбекистана. — Зарплата обсуждается индивидуально, уровень дохода достойный. — График работы 6/1, с 9:00 до 18:00, полный рабочий день в офисе.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a proactive, resourceful Executive Assistant to support multiple VPs. You bring a “no task too big, no task too small” mindset, sound judgment, and ease in a fast-paced environment. You'll partner closely with the VP and teams across Harvey, work autonomously to keep the business moving, and handle everything with discretion. WHAT YOU'LL DO - Keep operations running on time while protecting team culture, connection, and morale - Anchor the team and keep momentum going while your executive travels - Plan complex multi-destination itineraries that minimize friction across time zones - Manage a complex calendar: team syncs, customer and prospect meetings, and company events - Connect your executive with internal teams, partners, and customers, keeping communication timely - Own meeting prep: agendas, materials, action items, and follow-up - Take on ad hoc projects, bringing structure and driving them to done - Support deck and presentation prep, from formatting to content coordination WHAT YOU HAVE - Experience supporting Director- or VP-level leaders in a high-growth environment - Strong judgment and organization: you prioritize well, solve problems independently, and decide confidently on your executive’s behalf. - A proactive, adaptable mindset: you anticipate needs and take initiative - Excellent written and verbal communication, including executive-level messaging - Executive presence and credibility with senior leaders and external stakeholders - A collaborative approach and a knack for building relationships across Harvey - Exceptional discretion and trustworthiness with confidential information, including executive travel, org changes, and financials This is an in-office role based in New York or San Francisco, with an expectation of being onsite at least three days per week, and additional days as needed based on business priorities. COMPENSATION $127,600 - $175,500 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-TA1   Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a proactive, resourceful Executive Assistant to support multiple VPs. You bring a “no task too big, no task too small” mindset, sound judgment, and ease in a fast-paced environment. You'll partner closely with the VP and teams across Harvey, work autonomously to keep the business moving, and handle everything with discretion. WHAT YOU'LL DO - Keep operations running on time while protecting team culture, connection, and morale - Anchor the team and keep momentum going while your executive travels - Plan complex multi-destination itineraries that minimize friction across time zones - Manage a complex calendar: team syncs, customer and prospect meetings, and company events - Connect your executive with internal teams, partners, and customers, keeping communication timely - Own meeting prep: agendas, materials, action items, and follow-up - Take on ad hoc projects, bringing structure and driving them to done - Support deck and presentation prep, from formatting to content coordination WHAT YOU HAVE - Experience supporting Director- or VP-level leaders in a high-growth environment - Strong judgment and organization: you prioritize well, solve problems independently, and decide confidently on your executive’s behalf. - A proactive, adaptable mindset: you anticipate needs and take initiative - Excellent written and verbal communication, including executive-level messaging - Executive presence and credibility with senior leaders and external stakeholders - A collaborative approach and a knack for building relationships across Harvey - Exceptional discretion and trustworthiness with confidential information, including executive travel, org changes, and financials This is an in-office role based in New York or San Francisco, with an expectation of being onsite at least three days per week, and additional days as needed based on business priorities. COMPENSATION $127,600 - $150,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Администрировать серверную инфраструктуру: устанавливать, настраивать и конфигурировать серверное оборудование на платформе x86 под управлением российских ОС (RedOS, Astra Linux, Alt Linux). Управлять хранилищами данных: работать с LVM, проектировать и поддерживать сети хранения данных (СХД).

Задачи: — Организация ежедневной работы офиса — Встреча гостей и помощь в организации встреч — Работа с входящими звонками и сообщениями — Ведение документов, таблиц и деловой переписки — Подготовка документов и необходимых материалов — Заказ канцелярии и других товаров для офиса — Координация курьеров и доставок — Выполнение административных поручений руководителя и команды Требования: — Ответственность и пунктуальность — Грамотная устная и письменная речь — Организованность и внимательность к деталям — Умение работать с несколькими задачами одновременно — Уверенное владение компьютером (Google Docs, Google Sheets, Excel) — Навыки делового общения — Знание русского языка, казахский будет преимуществом — Опыт работы не обязателен, готовы обучать начинающих специалистов — Студентов не рассматриваем Условия: — Зарплата на испытательный срок — 100,000 ₸ (1 месяц) — Далее зарплата обсуждается по результатам работы — Работа в офисе в Алматы — График: 5/2, с 09:00 до 18:00 — Возможность профессионального роста — Работа в казахстанском IT / MedTech-проекте

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: remote We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are hiring a Senior Database Reliability Engineer for our Infrastructure Platform Team. You will design PostgreSQL platforms for resilience and high availability, automate everything you touch, and understand how our services use the database, from connection pools to ORM transactions. Your goal is to keep latency within SLO at a reasonable cost, through every change, failover and migration. Our stack today: AWS RDS and Aurora (PostgreSQL, MySQL), Redshift, ClickHouse, Terraform, Ansible, Prometheus, VictoriaMetrics and Grafana, with Java services on Kubernetes. Responsibilities: Design and run highly available PostgreSQL across zones and regions, with automated, tested failover and fencing against split-brain. Define all database infrastructure as code (clusters, parameters, networking, access, monitoring and backups), reviewed by peers and applied through CI/CD pipelines, with drift detection. Build self-service database provisioning so product teams get a production-ready database without waiting on a ticket.Plan and execute migrations, upgrades and table moves with zero or near zero downtime, including cross-version, cross-cluster and cross-cloud work. Partner with developers on schema changes, queries, connection pooling, transaction scope, retries and expand-and-contract migrations, so database issues are fixed at their source. Define SLOs and build SLO-based alerts and dashboards (Prometheus, Grafana or similar) that catch latency and capacity problems before clients do. Design backup and recovery, and prove it with scheduled restore and failover tests that measure RTO and RPO and produce evidence for auditors. Keep cost in view: right-size instances and storage, and choose the cheapest option that meets the requirement. Secure the data: least-privilege access, secrets from a secrets manager, encryption at rest and in transit, audited access and PII masking. Lead and take part in incident response and on-call, write blameless post-mortems and make sure their actions get done. Replace manual runbooks with automation, and document what remains. Requirements: Deep PostgreSQL production experience. You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation. Infrastructure as code as your normal way of working. Everything you build lives in version control and is reviewed before it is applied. CI/CD in your day-to-day work. Your infrastructure and database changes, including schema migrations, reach production through pipelines. If console clicks, SSH changes or wiki steps are how changes normally happen in your current role, this position is not the right fit. 5+ years running production databases as a DBRE, SRE, platform or database engineer, ideally with a large part on AWS (RDS or Aurora). Experience designing high availability and disaster recovery: replication, automated failover, multi-region or multi-cloud redundancy, and the trade-offs between RTO, RPO and cost. A track record of zero-downtime changes: online migrations, major version upgrades or moving data between clusters. Understanding of how applications use databases: connection pools, ORMs (for example Hibernate), transaction scope, retries and idempotency, and safe deployment order. Observability skills: you define what to measure, alert on SLOs and verify changes with data.Scripting in Python, Bash or Go to automate operational work. Comfort in a regulated financial services environment, where access control, encryption and audit trails are non-negotiable. Clear communication: you reason out loud, own outcomes and partner with developers instead of gatekeeping. Nice to have: Terraform and Ansible specifically, since they are our current tools. MySQL in production. Redshift, ClickHouse or DynamoDB. Logical replication or CDC tooling (pglogical, AWS DMS, Debezium). Kubernetes and running Java services in production. Linux performance tuning and troubleshooting on self-managed database hosts. Vault or another secrets manager. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Конфигурация, настройка и администрирование серверов под управлением ОС семейства Linux, в том числе с технологиями оркестрации и контейнеризации; Оптимизация работы ОС Linux под различный стек задач;

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.