Location: Tokyo
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
WHAT YOU’LL BRING
- Deep knowledge of Japan and the Japanese tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
EVEN BETTER
- Proven track record working in a fast paced company.
- Strong written and spoken English and Japanese.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer II DevEx
Location:
San Mateo (Hybrid)
DevEx team builds simulation tools that help PlayStation engineers develop, test, and troubleshoot software in a reliable, repeatable environment. These tools shorten feedback cycles, support earlier validation, and make complex development workflows easier to use.
As a Software Engineer II, you will design and deliver capabilities that improve the accuracy, reliability, and usability of our simulation environment. Your work will include simulator functionality, integration with development and test workflows, automation, diagnostics, and the tools engineers use to configure and interact with the environment.
You will own well-defined features from design through rollout, collaborate with engineering and quality teams across PlayStation, and turn recurring development and testing challenges into reliable, maintainable product improvements.
What
you’ll
do:
Design, implement, test, and document production-quality C++ features for simulation and developer tooling.
Build and maintain software abstractions, simulated services, and client/server integrations that reproduce important system behaviors in a development environment.
Improve core developer workflows such as environment setup, simulator startup, configuration, input handling, debugging, log collection, and failure recovery.
Improve and contribute to build, dependency, packaging, and release workflows for the simulation platform using modern build tools, dependency managers, containers, and CI/CD pipelines.
Create unit, integration, and end-to-end tests that catch regressions early and move high-value validation into continuous integration.
Diagnose failures that cross process, library, container, and platform boundaries; produce clear root-cause analysis and durable fixes.
Contribute to shared libraries and developer-facing interfaces including versioning, compatibility, migration guidance, and coordination with consuming teams.
Write architecture notes, setup guides, troubleshooting steps, and release documentation that developers can use without direct support from the team.
Partner with engineers, QE, product owners, and adjacent platform teams to define integration contracts, sequence cross-team changes, and deliver complete features.
Participate in design and code reviews, give actionable feedback, and improve the team’s engineering practices through the work you ship.
What
we’re
looking for:
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
4+ years of professional software-development experience building systems software, platform software, developer tools, infrastructure or similar technical products.
Strong modern C++ development skills and practical experience developing and debugging software on Linux.
Experience debugging multi-process, client/server, or platform-integrated software using logs, traces, debuggers, and reproducible test cases.
Experience building automated tests and integrating them into CI/CD workflows.
Working knowledge of build systems, dependency management, source control, and release practices for a multi-repository codebase.
Ability to take a defined problem from technical design through implementation, validation, documentation, and rollout.
Clear written and verbal communication, especially when coordinating interfaces or diagnosing issues across team boundaries.
It would be a plus if you have:
Experience with simulation, emulation, hardware abstraction, service virtualization, or comparable development environments.
Experience with containerized development using Docker, dev containers, WSL, or comparable tooling.
Familiarity with CMake, package-management tools, CI systems, collaborative source-control workflows, or cross-platform build toolchains.
Experience designing or integrating IPC, client/server API’s, shared libraries, or SDK’s.
Experience developing complex platform software or software for resource-constrained environments.
Experience supporting developer tools as a product: gathering feedback, measuring friction, improving diagnostics, and simplifying onboarding.
Working knowledge of one or more additional languages used in tooling or platform development, such as Python, Rust, JavaScript, or TypeScript.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
Must be located in Japan and have full working rights in Japan
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Position Overview
We are seeking a
Bilingual English/Spanish Virtual Medical Administrative Assistant
to support a busy chiropractic practice specializing in
Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations
.
This position is highly focused on
Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion
.
The ideal candidate should have hands-on experience working with
Personal Injury patients and insurance-related cases
, understand how
MedPay and attorney liens
are handled, and be comfortable communicating with
patients, attorneys, law offices, insurance adjusters, and medical providers
.
Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up.
Top Responsibilities
1. Personal Injury, MedPay & Attorney Lien Coordination
This is the
primary area of focus
for the position.
The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers.
Responsibilities include:
Assist with the intake and coordination of new Personal Injury patients.
Collect accident, attorney, insurance, and claim information.
Determine whether a patient has
MedPay coverage
, when applicable.
Obtain and document available
MedPay information
, including insurance carrier, claim information, policy details, and available case/claim numbers.
Follow up with insurance companies and adjusters regarding MedPay-related information.
Communicate with attorneys and law offices regarding patient cases.
Obtain and document
attorney contact information and case details
.
Understand and work with
attorney liens / lien-based treatment
according to the practice's procedures.
Request, track, and follow up on
Letters of Protection (LOPs), attorney liens, or related documentation
, when applicable.
Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information.
Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions.
Track outstanding information required to move a PI case forward.
Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system.
Follow up on incomplete PI files and missing documentation.
Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice.
Maintain strict HIPAA compliance when handling patient and case information.
2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies
The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases.
This may include contacting:
Attorneys / Law Offices
Request the attorney's name and contact information.
Obtain the patient's
case number/file number
, when applicable.
Confirm representation of the patient.
Request lien/LOP documentation when required.
Confirm where medical records and billing should be sent.
Follow up on missing or incomplete case information.
Insurance Companies / Adjusters
Obtain the
claim number
.
Identify the assigned adjuster.
Obtain adjuster contact information.
Confirm available MedPay coverage and relevant policy information.
Document insurance information accurately.
Follow up when information is missing or pending.
Medical Providers / Referral Sources
Obtain referral information.
Request the appropriate
case/reference number
when applicable.
Confirm where records or documentation should be sent.
Coordinate patient information between providers.
Follow up on missing records or referral documentation.
The candidate must be comfortable saying, in professional terms,
"I need to obtain the case/claim information for this patient"
and confidently navigating the conversation until the required information is obtained.
3. Phone & Patient Support
Phone communication will be a major component of this role.
Responsibilities include:
Handle inbound and outbound calls.
Provide phone coverage during regular business hours.
Provide Saturday morning phone coverage.
Respond promptly to new-patient inquiries.
Schedule new patients.
Prioritize and schedule Personal Injury referrals.
Follow up on missed calls and new leads.
Collect patient demographics and referral information.
Explain basic administrative processes to patients.
Communicate professionally with patients in English and Spanish.
Follow up with patients who have not yet scheduled.
Maintain a professional, empathetic, and confident phone presence.
Identify opportunities to convert inquiries into scheduled appointments.
The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional.
4. Insurance & Medical Administrative Support
Responsibilities may include:
Insurance verification and information gathering.
MedPay information gathering and follow-up.
Personal Injury insurance coordination.
Workers' Compensation-related administrative support.
Communicating with insurance adjusters.
Communicating with attorneys and law offices.
Tracking outstanding insurance information.
Requesting and following up on medical records.
Maintaining accurate patient and insurance documentation.
Coordinating referrals.
Following HIPAA and patient confidentiality requirements.
Escalating coverage or billing questions when appropriate.
The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately.
5. Marketing, Lead Generation & Business Development
The practice also wants the VA to help generate and convert new business, particularly for
DOT examinations
.
Responsibilities include:
Conduct outbound calls to prospective patients and leads.
Follow up with DOT examination inquiries.
Convert inquiries into scheduled appointments.
Re-engage leads who have not scheduled.
Maintain organized lead follow-up.
Follow up consistently until a lead has a clear outcome.
Identify potential referral opportunities.
Assist with outreach to potential referral sources.
Support business-development initiatives.
Help increase appointment volume for DOT examinations.
Maintain accurate lead and contact information.
Ideal Candidate Profile
The ideal candidate is a
bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone
.
They should be able to:
Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward.
They should also be comfortable switching between
patient support, insurance/PI coordination, attorney communication, and outbound business development
throughout the day.
Requirements
Required Qualifications
Bilingual English/Spanish – required
2+ years of experience supporting a U.S.-based medical practice.
Strong inbound and outbound phone experience.
Excellent English and Spanish communication skills.
Medical appointment scheduling experience.
Strong patient/customer service skills.
Experience communicating with patients by phone.
Strong organizational and follow-up skills.
Ability to handle confidential patient information.
Understanding of HIPAA and patient confidentiality.
Comfortable making outbound calls to patients, attorneys, providers, and insurance companies.
Strongly Preferred Experience
Personal Injury (PI) medical office experience
MedPay experience
Attorney lien / LOP experience
Insurance verification or insurance coordination
Workers' Compensation experience
Experience obtaining claim numbers
Experience obtaining case numbers from attorneys or law firms
Experience communicating with insurance adjusters
Experience communicating with personal injury attorneys
Chiropractic office experience
Medical records experience
Referral coordination
DOT examination experience
Lead generation and conversion
Business development
ChiroTouch Cloud
RingCentral
Benefits
Schedule & Compensation
Employment Type:
Full-Time – 40 hours per week
Schedule:
Monday–Friday, plus Saturday morning coverage
Hours:
10:00 AM–7:00 PM EST, Monday–Friday
Saturday:
Morning shift; specific hours to be determined by the practice
Compensation:
Hourly rate is
negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise
, particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: United States
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team (remote; with travel). As a
CRA
at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. At Allucent we are big enough to deliver and small enough to care. We know all our colleagues by name and work together as a team to make everyone SHINE.
The role
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. You will be a mentor for junior team members and contribute to grow our success. You will travel throughout the United States.
Therapeutic Areas:
Oncology, Cell & Gene Therapy, and/or Neuroscience
Preferred location:
West Coast, USA
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Mentor and support junior CRAs
, sharing knowledge and best practices.
Requirements
Who are we looking for:
You’re an experienced CRA / monitor ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Preferred Location: West Coast, United States
Therapeutic Areas:Oncology, Cell & Gene Therapy, and/or Neuroscience
Experience leading monitoring activities in complex trials with a minimum of at least 3-5 years’ experience.
Experience in complex therapeutic areas such as cell and gene therapy, radiopharmaceutical preferred.
Strong understanding of ICH-GCP and regulatory guidelines.
Clear and confident communicator in English.
Comfortable working independently and managing priorities.
Willingness to travel throughout the United States, as required.
Effective clinical monitoring skills (all kind of visits mastered)
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-TCW #LI-remote
Location: Ta' Xbiex, Malta; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
The Head of Business Accounts organizes, manages, and coordinates the work of the department to ensure high-quality customer service, effective communication with clients, and the availability of the company’s services or products. Ensures that customer service processes comply with the company’s standards and strategic objectives.
Key Responsibilities
Lead and develop the corporate client department, covering sales, onboarding, account management, and client success
Own the department’s revenue, client acquisition, and retention targets
Build and execute the go-to-market strategy for corporate payment and account solutions
Develop and grow the client portfolio: attract new corporate clients and expand relationships with existing ones
Own the sales pipeline, from lead generation to onboarding, including forecasting and reporting to management
Work with Product, Compliance, and Operations to shape new services, pricing, and solutions based on client needs and market feedback
Define and continuously improve client processes, from first contact to onboarding and ongoing relationship management
Analyze commercial and client metrics (revenue per client, conversion, churn, client satisfaction) and prepare reports for management
Ensure high-quality service for key clients, including escalated inquiries and complaints
Build, coach, and motivate a high-performing team
What you need to succeed in this role
5+ years of experience in business development and active sales of financial services
At least 2-3 years of people management experience
Excellent command of English and other languages is an advantage
Proficiency in working with customer service systems (CRM) and office software
Ability to analyze data and make well-founded decisions
Excellent communication, organizational, and problem-solving skills
Strong orientation toward results and customer needs
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Sarajevo, Bosnia and Herzegovina
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Bosnian/Croatian/Serbian (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Belgrade, Serbia
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Serbian/Bosnian/Croatian/ (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Armenia; Georgia; Serbia; Bulgaria; Kazakhstan
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Senior DevOps Engineer (remote).
What You'll Do
Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services
Design and manage AWS infrastructure using Terraform
Automate network and server configuration with Ansible
Optimize cloud resources and implement cost-effective solutions
Monitor system performance and troubleshoot issues
Implement security best practices and compliance automation
Collaborate with development and operations teams
What You Bring
Strong hands-on experience with AWS services
Solid experience with Terraform for Infrastructure as Code
Proficiency with Ansible for configuration management and automation
Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing
Experience with overlay network technologies and software-defined networking
Experience with network automation and programmability
Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.)
Proficiency in Docker and Kubernetes
Scripting skills (Python, Bash)
Strong troubleshooting and communication skills
Nice to Have
AWS certifications (e.g., AWS Certified DevOps Engineer)
Experience with monitoring tools (Prometheus, Grafana)
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Fully remote work
Journey to FP Markets:
Interview with HR (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Senior DevOps Engineer in our Cyprus office - a certified Great Place to Work®.
What You'll Do
Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services
Design and manage AWS infrastructure using Terraform
Automate network and server configuration with Ansible
Optimize cloud resources and implement cost-effective solutions
Monitor system performance and troubleshoot issues
Implement security best practices and compliance automation
Collaborate with development and operations teams
What You Bring
Strong hands-on experience with AWS services
Solid experience with Terraform for Infrastructure as Code
Proficiency with Ansible for configuration management and automation
Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing
Experience with overlay network technologies and software-defined networking
Experience with network automation and programmability
Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.)
Proficiency in Docker and Kubernetes
Scripting skills (Python, Bash)
Strong troubleshooting and communication skills
Nice to Have
AWS certifications (e.g., AWS Certified DevOps Engineer)
Experience with monitoring tools (Prometheus, Grafana)
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to a dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with HR (30 - 45 min)
Technical interview (1 h)
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Argentina; Mexico; Colombia; Uruguay; Honduras
We are seeking an experienced
Project BIM Lead
to set up and manage Revit models for building engineering projects, providing the technical foundation designers and engineers need to develop building systems efficiently.
You will work closely with our BIM Department Manager while independently supporting multiple project teams. This position centers on
Revit model setup, ongoing model management, and technical support
, with building systems design experience considered a plus.
Key Responsibilities
Set up initial Revit models for designers and engineers to begin design and building systems layouts.
Configure project templates, linked models, coordinates, levels, grids, worksets, views, and sheets according to project requirements.
Manage and maintain Revit models throughout the project lifecycle, ensuring consistent organization and reliable performance.
Support project teams with Revit troubleshooting, model maintenance, and best practices.
Manage worksharing workflows and coordinate updates to linked architectural, structural, and MEP models.
Collaborate with the BIM Department Manager to apply company BIM standards and establish project-specific workflows.
Review model health and resolve issues that affect team productivity or model usability.
Independently prioritize BIM support needs across multiple projects and deadlines.
Identify opportunities to improve model setup, documentation workflows, and team efficiency.
Requirements
Extensive experience using Autodesk Revit, ideally
8 or more years
.
Advanced knowledge of Revit project setup, model management, worksharing, and troubleshooting.
Demonstrated experience preparing and maintaining models used by multidisciplinary design or engineering teams.
Strong understanding of linked models, shared coordinates, worksets, templates, and view management.
Ability to work independently while collaborating closely with a BIM manager and project teams.
Strong organizational, communication, and problem-solving skills.
Attention to detail and the ability to manage competing project priorities.
Preferred Qualifications
Proficiency in AutoCAD.
Experience supporting mechanical, electrical, and plumbing engineering teams.
Building systems design experience.
Familiarity with Autodesk Construction Cloud or BIM 360.
Autodesk Revit certification.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: North Macedonia; Bulgaria; Albania; Romania; Slovenia; Croatia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across a wide range of industries.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We’re looking for a detail-oriented and reliable Bookkeeper / Accounting & Finance Specialist to join one of our clients remotely.
In this role, you’ll be responsible for maintaining accurate financial records, managing day-to-day bookkeeping activities, reconciling accounts, processing invoices and payments, and supporting financial reporting.
This is an excellent opportunity for an organized finance professional who enjoys working independently, takes ownership of their work, and can keep financial records accurate and up to date in a fast-moving business environment.
Key Responsibilities
Maintain accurate and up-to-date financial records
Record and categorize daily financial transactions
Manage accounts payable and accounts receivable
Prepare and process invoices, bills, and payments
Perform bank and credit card reconciliations
Monitor outstanding invoices and follow up on payments when required
Maintain organized financial documentation and records
Assist with month-end and year-end bookkeeping processes
Prepare basic financial reports, summaries, and cash flow updates
Identify discrepancies and resolve bookkeeping issues
Support expense tracking and reimbursement processes
Work closely with management, accountants, and other stakeholders as required
Maintain confidentiality when handling sensitive financial information
Requirements
Previous professional experience in bookkeeping, accounting, or a similar finance role
Strong understanding of bookkeeping principles and financial recordkeeping
Experience with accounting software such as QuickBooks, Xero, Sage, or similar platforms
Proficiency with Microsoft Excel and/or Google Sheets
Experience with bank reconciliations, invoicing, accounts payable, and accounts receivable
Strong numerical accuracy and exceptional attention to detail
Excellent organizational and time-management skills
Ability to manage recurring financial tasks and meet deadlines independently
Strong written and verbal English communication skills
Comfortable working remotely and collaborating with an international team
High level of discretion when handling confidential financial information
Nice to have
Accounting, finance, or bookkeeping qualification
Experience supporting a UK, US, Canadian, Australian, or European business
Experience working with startups, SMEs, agencies, or fast-growing companies
Familiarity with payroll, VAT/sales tax, expense management, or month-end reporting
Benefits
💰 Competitive compensation based on experience, skills, and the specific client opportunity.
🌎 Fully remote role with the opportunity to work with international companies.
📈 Career growth opportunities with ambitious and growing businesses.
🚀 Long-term opportunities with companies looking for reliable finance professionals.
💻 Remote-first working environment using modern accounting and collaboration tools.
🎯 Meaningful responsibility and the opportunity to contribute directly to the financial operations of the business.
Location: Serbia; Spain; Cyprus; Poland; Georgia
About the Role
We are looking for a highly detail-oriented
Senior Legal Ops Specialist
to review, prepare, and coordinate commercial contracts and waiver documentation for the US market.
This fully remote role sits at the intersection of
legal analysis, operations, and AI-driven workflows
, offering exposure to real business decisions and contract risk management.
You will manage a
high volume of document reviews and iterative revisions
, requiring exceptional attention to detail and strong organizational skills.
The role also includes supporting broader legal and compliance matters across the company.
Employment Type:
- Full-time 8.30 am - 5 pm, New York time.
- Remote work.
- B2B contract.
Key Responsibilities
Contract Review & Preparation
Review B2B commercial contracts received from clients.
Identify risk clauses, inconsistencies, ambiguous wording, and errors in commercial contracts.
Prepare structured comments and suggested revisions.
Support multiple negotiation and revision cycles.
Ensure documents are fully prepared before final executive review.
Waiver Document Analysis
Review conditional and unconditional waivers.
Verify project data accuracy, financial figures, and the legal logic of release provisions.
Compare waiver documents against project information.
Flag risks and recommend approval or required corrections.
Legal Operations & Workflow Coordination
Manage document review workflows in ClickUp or similar systems.
Track review stages, versions and status updates.
Ensure analysis reflects full project context, including state nuances, project type, value, scope, and delivery/installation details
AI-Assisted Contract Analysis
Use AI tools (e.g., ChatGPT, Claude) for issue spotting, redlining, document comparison, and summaries.
Validate AI outputs and refine analysis manually.
Contribute to improving prompt templates and AI workflows.
Legal Coordination Support
Prepare structured materials for external legal counsel.
Support internal teams on dispute/mediation cases, landlord matters, and trademark or compliance issues.
Escalate complex legal risks appropriately.
Cross-Functional Communication
Communicate contract comments and required changes to sales managers.
Support negotiation cycles with clients through internal coordination.
Ensure final documents are accurate and aligned with company risk standards.
Requirements
Must Have:
Degree in Law.
5+ years of experience in contract review, legal support/paralegal work, or legal operations, including experience working independently as an individual contributor.
Experience reviewing B2B contracts and commercial documentation.
Experience handling difficult negotiations and standing firm on the company's interests.
Experience supporting external lawyers/outside counsel.
Familiarity with legal frameworks and contract practices across multiple jurisdictions.
Fluent English and Russian (C1 minimum required).
Strong analytical and structured thinking, with exceptional attention to detail.
Practical experience using AI tools for contract and document analysis, including the ability to write own prompts for contract-related work.
Proficiency in Microsoft Word or Google Docs, including tracked changes, commenting, and PDF review/version control.
Fast learning ability and sound judgment on when to escalate issues.
Ability to work independently in a remote, high-volume operational environment.
Precision and accountability in document work, including repetitive but high-impact analytical tasks.
Strong written communication skills.
Digital fluency and comfort with structured workflows.
Good to have:
Experience in construction, manufacturing, engineering, or other project-based industries.
Understanding of US commercial contract logic.
Familiarity with state-specific contract nuances.
Experience in remote international teams.
Benefits
Exposure to
US commercial contracting practices.
Opportunity to work closely with the CEO
High-responsibility role with real business impact.
Structured processes and collaborative leadership.
Location: Kazakhstan; Serbia; Uzbekistan
We are looking for a
Technical Support Specialist
!
Key responsibilities
1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT.
2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier.
3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations.
4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives.
Requirements
1.
Experience in technical support, integrations, or IT operations.
2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions.
3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem.
4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus.
5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML.
6. Basic SQL skills for independently querying and validating data.
7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence.
8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience.
9.
Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication.
10. Ability to document solutions and contribute to continuous process improvement.
Preferred skills
Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: Santa Clara, CA
Workplace: onsite
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Role Overview
You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe.
The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it.
What You Will Do
Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target.
Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them.
Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after.
Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short.
Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority.
Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue.
Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible.
Handle performance management and employee relations escalations from your supervisors, partnering with HR.
Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift.
Report your shift's performance and variance daily, with the explanation and the fix, not just the number.
What Good Looks Like
Your shift hits plan without overtime surprises or last-minute heroics.
Handoffs are clean enough that the next shift starts producing immediately.
Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision.
Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer.
Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question.
Basic Qualifications
5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads.
Experience with full accountability for a shift or a production area of 75+ hourly employees.
Track record owning daily output and quality targets, and explaining variance credibly.
Experience with performance management, attendance, and employee relations for a non-exempt workforce.
Working knowledge of California wage and hourly requirements for non-exempt employees.
Available to own an assigned shift (day, swing, or night) onsite in Santa Clara.
Preferred Qualifications
Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background.
Experience in a quality-gated operation where output is inspected before it counts.
Promoted from a supervisor role, or has promoted supervisors from their own team.
Comfort pulling and interpreting your own shift data from dashboards or spreadsheets.
Continuous improvement background — Lean Six Sigma, or equivalent practical experience.
Bilingual (English/Spanish).
Work Environment and Physical Requirements
Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor.
Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues.
Must be able to stand and walk the floor for extended periods.
Must be able to occasionally lift and/or move up to 25 lbs.
Why This Role Matters
Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Hourly Pay: $71-$81/hour.
Job Reference: #LI-JC1
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX
is seeking an
Enterprise IT
Intern
to support the technology needs of employees across our U.S. equities and options exchanges. This role offers hands-on experience in a fast-paced environment where you’ll learn how laptops and accounts are set up, how support requests are managed, and how our Enterprise IT team keeps colleagues connected and productive. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC.
*MEMX has currently approved ONLY the following states for remote work:
California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Work alongside the Enterprise IT team to support employees with everyday technology needs
Help set up and maintain laptops, accounts, and applications
Assist with support requests and learn how to troubleshoot common technical issues
Contribute to IT documentation and projects tailored to your experience and the team’s needs
Collaborate with colleagues across MEMX and gain insight into how Enterprise IT supports the broader business
Requirements
Current undergraduate student entering their junior or senior year, pursing a degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field
Interest in IT support and workplace technology
Experience solving technical problems through coursework, projects, prior work, or personal interests
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience supporting MEMX’s IAM, MDM, and project management solutions
Exposure to our troubleshooting and security practices
Mentorship and guidance from experienced IT professionals
Opportunities to work with teams across MEMX and connect with fellow interns
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer
An intern cohort:
Connect with interns working across other MEMX teams
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite
Regular feedback:
Check in with your manager and HR to discuss your progress, ask questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs
Pay Rate:
$30/hourly for undergraduate students
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity and Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: Costa Mesa, United States
📍
Location:
Costa Mesa, CA
📄
Employment Type:
6-Month Contract, with potential for conversion to full-time
🏢
Work Arrangement:
100% On-site, Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be
authorized to work in the United States
.
Must be a
U.S. Citizen
and eligible to obtain and maintain an active
U.S. Secret Security Clearance
.
Experience supporting
aerospace, defense, or advanced aircraft development programs
is highly preferred.
Must be willing and able to work
on-site in Costa Mesa, CA, Monday–Friday
.
Candidates outside Southern California must be willing to
relocate
and commit to the full-time on-site schedule.
The team may potentially transition operations to the
Long Beach, CA area
in approximately one year.
About the Role
We are seeking a skilled
Stress Analyst – Aircraft Structures
to support the structural analysis of advanced aerospace vehicles and components.
This is a hands-on structural analysis role focused on evaluating aircraft structures for
strength, stability, fatigue, damage tolerance, and other structural performance requirements
. The ideal candidate has strong experience with
FEMAP and NASTRAN
, understands both finite element and first-principles methods, and can independently take an analysis from applied loads through finite element modeling, margins of safety, and technical reporting.
You will work closely with multidisciplinary engineering and manufacturing teams in a fast-paced aerospace development environment.
What We’re Looking For
We’re looking for a hands-on structural analyst who can independently own analyses from
loads and assumptions through FEA, results interpretation, margins, and reporting
. Strong experience with FEMAP and NASTRAN, combined with practical knowledge of aircraft structural mechanics and the ability to perform first-principles calculations, is essential.
Experience with both metallic and composite structures, advanced aerospace vehicles, rapid prototyping, and manufacturing/integration environments will be particularly valuable.
Key Responsibilities
Perform structural analysis at the
component, assembly, and aircraft levels
.
Develop and evaluate finite element models using
FEMAP and NASTRAN
.
Analyze structures for:
Strength
Buckling
Fatigue
Damage tolerance
Other applicable failure modes
Evaluate load paths and structural response using both
finite element methods and first-principles engineering calculations
.
Perform hand calculations to validate and supplement FEA.
Analyze both
metallic and composite aerospace structures
.
Evaluate composite structures for relevant failure modes, including delamination where applicable.
Review structural loads, boundary conditions, material properties, and modeling assumptions.
Develop, modify, and review
NASTRAN input decks and solver cards
.
Interpret FEA results and calculate
margins of safety
and other structural performance metrics.
Prepare clear technical documentation and analysis reports.
Collaborate with engineering, manufacturing, integration, and other technical teams to resolve structural issues.
Support prototype development, testing, manufacturing, and integration activities as needed.
Communicate analysis assumptions, findings, risks, and recommendations to technical stakeholders.
Required Qualifications
Bachelor's degree in
Aerospace Engineering, Mechanical Engineering, or a related engineering discipline
, or equivalent relevant experience.
4+ years
of relevant experience in aerospace structural analysis, stress analysis, or a closely related field.
Hands-on
FEMAP
experience is required.
Experience with
NASTRAN
or a comparable structural finite element solver.
Strong preference for candidates with direct experience working with
NASTRAN input decks and cards
.
Strong understanding of
aircraft structural mechanics and stress analysis
.
Experience with structural strength, buckling, fatigue, damage tolerance, load paths, and/or related structural analysis methods.
Experience analyzing
metallic and/or composite aerospace structures
.
Strong understanding of material properties and structural behavior.
Ability to perform engineering hand calculations and apply
first-principles methods
.
Experience taking an analysis from
applied loads → finite element modeling → results interpretation → margins → technical reporting
.
Strong technical communication and problem-solving skills.
Ability to work independently in a fast-paced engineering environment.
Preferred Qualifications
Experience with both
metallic and composite aerospace structures
.
Experience with
composite laminate analysis and delamination assessment
.
Experience with
high-temperature materials or structures
.
Experience supporting
hypersonic or other high-performance aerospace systems
.
Experience with
clean-sheet aircraft development
.
Experience working on
uncrewed aircraft or other advanced aerospace vehicles
.
Experience in rapid prototype development and manufacturing environments.
Siemens NX
proficiency.
Hands-on manufacturing or integration experience.
Broad experience across multiple aircraft programs.
Practical aircraft knowledge or experience working directly with aircraft systems and structures.
Work Environment
This is a
fully on-site engineering position in Costa Mesa, California, Monday through Friday
. The role involves close collaboration with engineering, manufacturing, and integration teams and may include support for prototype manufacturing and vehicle integration activities.
United States, San Mateo, CA
УдалённоseniorRemote, Japan; Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values; Must be located in Japan and have full working rights in Japan; Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones
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