Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Every payment we process runs on infrastructure we built. At Checkout.com http://Checkout.com, the Cloud Platform team owns the cloud foundations that global payments depend on: a large multi-account AWS estate, a growing Azure platform, and the networking and connectivity that reaches card schemes and banks worldwide. We are genuinely multi-cloud, and we are looking for a Senior Cloud Engineer who is too - a strong generalist who treats infrastructure as a software problem and can deliver from week one.
This is a hands-on senior role in an established, fast-moving team. Everything we run is defined in code, deployed through pipelines, and reviewed like software. You will bring deep cloud expertise across AWS and Azure and pair it with a genuine software engineering mindset: you write Terraform modules others build on, you automate away toil rather than documenting it, and you treat the platform as a product with users, SLOs, and a roadmap.
As a Senior Cloud Engineer, you are responsible for the technical delivery of your team's services. You will work closely with your Engineering Manager to shape direction, manage dependencies across pillars, and ensure our platform meets the standards a regulated payments business demands.
What we are looking for:
Deep AWS expertise: Advanced, hands-on experience designing and operating production infrastructure in AWS at enterprise scale: multi-account architectures (Control Tower, Organizations, SCPs), IAM, KMS, and the core compute, storage, and security services that a large regulated estate runs on. You should have a proven track record of delivering resilient, multi-region architectures.
Azure experience: Real production experience with Azure alongside AWS: landing zones, VNet architectures, Entra ID, and the Azure resource and governance model. You understand where the two clouds differ and can design well for both rather than forcing one cloud's patterns onto the other.
Software engineering mindset: You treat infrastructure as software. Expert-level Terraform: reusable modules, secure state management, and disciplined code review. You are comfortable in a Git-based workflow with CI/CD (we use Spacelift), and you reach for Python or similar to automate what others would handle with a runbook. No ClickOps.
Strong cloud networking: Confident designing and debugging in a complex network estate: VPC and VNet design, hub-and-spoke and Transit Gateway or Cloud WAN architectures, DNS, private connectivity (PrivateLink, Private Link), and enough routing knowledge to own connectivity issues end to end rather than escalate them.
Kubernetes: Solid experience running containerised workloads in production, ideally on EKS/AKS: cluster lifecycle, workload deployment patterns, and the operational realities of keeping Kubernetes healthy at scale.
Security and compliance awareness: Experience operating in regulated environments. You understand why change control, least privilege, and auditability matter, and you design controls in rather than bolting them on. Familiarity with PCI DSS is a strong plus.
Engineering excellence: A focus on observability and measurement: you instrument what you build and answer operational questions with data rather than opinion.
Leadership and mentorship: A natural ability to guide and mentor peers, translate ambiguous problem definitions into actionable technical plans, and raise the bar through your code and your reviews.
Pragmatic problem solver: You understand when to move fast (creating tech debt) and when to move right (paying it off). You are a cornerstone in incident resolution and root-cause analysis.
Experience: 5+ years in cloud engineering roles with significant AWS depth. We need someone who can hit the ground running: comfortable joining a complex, established estate and delivering meaningful work in their first weeks, not their first quarter. A degree in Computer Science or a related field is useful but not required; we care about what you can build.
HOW YOU’LL MAKE AN IMPACT:
Lead Design & Delivery: Take ownership of large-scale platform projects end to end, from architecture through Terraform to production, ensuring they are scalable, secure, and cost-optimised.
Build the paved road: Design the platform primitives that every product team at Checkout.com http://Checkout.com builds on, so that the secure path is also the easy path.
Architectural Influence: Work with Engineering Managers and architects to refine requirements and shape the technical direction of the platform, documenting significant decisions as ADRs.
Operational SME: Act as the Subject Matter Expert for numerous team-owned services, providing advanced operational support and ensuring high availability for our global payment systems.
Evangelise Best Practices: Produce exemplary code and documentation that inspires others. You will be responsible for spreading best practices and standards across your group.
Manage Dependencies: Navigate the organisation to manage technical dependencies inside and outside your pillar, optimising for both delivery speed and business outcomes.
Foster Culture: Embody Checkout Operating Principles, using them to shape the group’s culture and acting as an example of efficiency and professional excellence.
AI Integration: Proactively explore and implement AI-driven automation to enhance infrastructure efficiency and team productivity.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Ищем проактивного Key Account Manager, который будет сопровождать мерчантов от этапа подключения до дальнейшего развития сотрудничества, обеспечивая высокий уровень сервиса и эффективное взаимодействие с внутренними командами. • Управление полным циклом онбординга мерчантов: документация, KYC, интеграция, тестирование и Go Live.
Location: Milan
Your opportunity
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
As a Senior Engineer, you'll be at the forefront of developing financial products that will shape the future of how businesses manage their finances. Along with expanding into new markets and handling an increasing volume of transactions, Mollie has recently introduced exciting new products to broaden our offering. You’ll have the opportunity to bring your ideas to life and contribute to these impactful projects. Mollie Capital https://www.youtube.com/watch?v=xDE7DuonwiY offers easy access to flexible financing, providing funding to support growth and cash flow management. In-person payments https://www.mollie.com/gb/products/pos-payments, allows merchants to accept payments at their physical stores through our terminal and mobile app. These innovations are just the beginning, enabling Mollie to offer a seamless, all-in-one payment solution and money management platform.
Our Milan Hub:
In 2023, we successfully launched a new hub in one of the most vibrant cities in Europe: Milan! Since its inception, the Milan hub has been consolidated and continues to grow at a fast pace, contributing significantly to Mollie’s mission with multiple passionate agile engineering teams that will innovate, build, and enhance our portfolio of next-generation payment products. You'll work in a cross-functional team (Data, Machine Learning, Platform and Product) to accelerate our product delivery.
What You will Be Doing:
- Building Large-Scale Systems: Help us design and engineer systems that can scale to handle high volumes of transactions.
- API and Service Development: Design, build, and maintain APIs, services, and systems across Mollie’s engineering teams.
- Tech Leadership: Lead technical initiatives from architecture design to implementation, ensuring engineering excellence.
- Problem-Solving: Utilize your creative problem-solving skills and analytical abilities to resolve complex issues and contribute to our mission of making financial processes effortless.
- Documentation and Knowledge Sharing: Create comprehensive documentation to facilitate domain knowledge sharing and set up optimised processes.
- Engineering Excellence: Own the code quality and engineering excellence and best practices of our systems.
What You’ll Bring:
- Always Be Shipping Mindset: It’s about consistently delivering value to customers, where speed and quality go hand in hand.
- 6+ years of experience in developing large-scale applications, preferably with Java or PHP. Experience with Go, C#, or Python is also valued but you are willing to work with Java.
- Proven experience in leading architectural decisions and technical initiatives, delivering end-to-end solutions, and optimising processes.
- Excellent communication skills, with experience working effectively with various stakeholders. Can explain complex problems and solutions in simple terms.
- Creative problem-solving skills and the ability to shape ideas with a product-first approach, as well as analyse and resolve complex issues.
- Ability to hold yourself accountable for your tasks, and show a willingness to proactively identify and improve things, whether technical or business related.
*Kindly note that relocation support is not offered for candidates outside of Europe for this role.
Please apply to this job by sending over your CV in English.
Location: Remote, Global; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are currently looking for a strong
HR Generalist
to join our
partner company
, which is building products in the iGaming vertical. The company is driven by a team of professionals with 10+ years of industry experience, united by one clear goal: to create the best solutions on the market.
In the HR Generalist position, you will be responsible for:
Recruitment & Onboarding
Work closely with the recruitment team, get involved in complex cases, and support the hiring of key specialists: Leads, Heads, and C-level. Develop and improve onboarding for Media Buying, VIP, and other areas.
Retention & Team Health
Conduct regular 1:1s and health checks, analyze the reasons for attrition, and identify the risks of losing key people. Provide the CEO with a transparent picture of the team's state and propose specific solutions to increase engagement and retention of team members.
HR Operations
Coordinate HR processes: team changes, vacations, sick leaves, and offboarding in line with company policies. Prepare HR reporting and freelancer payment requests, optimize manual processes, and implement solutions to automate them.
People Development & Manager Support
Support managers in handling complex situations, conflicts, and team retention issues. Help develop management skills, organize basic training and mentoring, and create development plans for key team members.
People Experience
Develop the experience of team members at the company: coordinate internal activities, English courses, greetings, and merch. Initiate new benefits and improvements that meet the team's needs and work format.
Employer Brand
Together with the CEO and Comms, develop the company's employer brand: create career materials, improve communication with candidates, and launch HR initiatives that help shape a recognizable image of the company as an employer.
Must-have experience for this role:
Experience working with fast-growing teams amid active hiring and shifting priorities.
Hands-on experience building or improving onboarding processes, analyzing staff turnover, and implementing retention initiatives.
Experience partnering with managers: from resolving conflicts and complex people cases to developing teams.
Understanding of the specifics of working with freelancers and distributed teams.
Proactivity, systems thinking, and the ability to turn HR data into concrete business decisions.
Nice to have:
Experience in Media Buying, Affiliate Marketing, iGaming, or related niches.
Experience building an HR function and developing an employer brand from scratch.
Hands-on experience automating HR processes.
A strong professional network and participation in industry events and conferences.
We’ll definitely be a great match if you:
think like an owner and take responsibility for results, not just the process;
enjoy building systems from scratch rather than following predefined instructions;
are ambitious and see yourself growing into more senior roles in the near future;
feel comfortable in a fast-paced environment where flexibility is the norm;
value autonomy and independence.
Selection process:
Stage 1: Pre-screen.
Stage 2: Technical Interview.
Stage 3: Interview with CEO.
Stage 4: Job Offer.
Why people choose us:
competitive compensation is our principle — strong specialists deserve fair pay;
a transparent bonus program tied to financial KPIs: when the company earns more, you earn more;
real growth with us — those who join now get priority for leadership roles as the company scales;
freedom without micromanagement — you own your area and decide how to achieve results;
product impact — everyone contributes to discussions, shares ideas, and influences the entire ecosystem;
learning on us — we cover 80% of courses, conferences, and events;
English with a teacher — lessons and speaking clubs for the whole team;
mental health support — we cover sessions with a psychologist or therapist of your choice;
comfort & balance — fully remote, 28 days of paid vacation, paid sick leave, and medical insurance.
Join and build an ecosystem of iGaming products with a team that’s driven to be first 🚀
Мы ищем человека с хорошим пониманием рынка и сильным нетворком в high-risk, fintech, payments или crypto, который сможет открывать нужные контакты и помогать нам выстраивать отношения с потенциальными клиентами и партнерами.
Location: Cyprus; Poland; Spain; Serbia; Portugal
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Product Compliance Counsel
.
Your main tasks will be:
Product Compliance
• Review and approve product specifications for websites and mobile aps.
• Assess compliance risks related to product features, user journeys, monetisation models, and platform requirements.
• Participate in product compliance audits and incident response.
Marketing Compliance
• Review marketing materials and campaigns for compliance with applicable laws and platform requirements.
• Advise Marketing teams on advertising, consumer protection, and promotional claims.
• Participate in marketing compliance audits and implementation of corrective actions.
Regulatory Monitoring
• Monitor legislative and regulatory developments in relevant jurisdictions and assess their impact on products and business processes.
• Communicate regulatory updates and support implementation of required changes.
Sanctions Compliance
• Monitor sanctions-related regulatory developments.
• Support application of internal sanctions controls.
Compliance Awareness
• Participate in development and delivery of compliance trainings and onboarding materials.
• Create and maintain internal compliance guidance, playbooks, and knowledge base.
AI Compliance
• Review AI-enabled products, features, and third-party AI integrations for compliance with applicable legal requirements.
• Support AI risk assessments and implementation of AI governance controls.
We expect from you:
Bachelor's or Master's Degree in Law
Knowledge of consumer protection laws in the EU and in the USA
Knowledge of marketing and advertising compliance laws in the EU and in the US
Knowledge of the EU and the US digital legislature, AI governance
Knowledge of Apple Store and Google Play guidelines
Strong English and Russian language communication skills, both written and verbal (B2+).
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Находить новые рынки и нестандартные партнёрства для развития карточного продукта, самостоятельно вести переговоры и закрывать сделки. Запускать новые бизнес-направления с нуля, проверять их коммерческий потенциал и масштабировать успешные решения.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Type: Full-time (Remote)
Company: HealthTech company developing innovative AI-driven wellness products
About the client’s company:
Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.
ABOUT THE ROLE
We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription.
In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us.
RESPONSIBILITIES
- Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development.
- Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob.
- Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership.
- Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation.
- Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers.
- Design retention flows in support: save offers, win-back scripts and cancellation reason tracking.
- Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues.
- Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies.
- Plan and manage the department budget and headcount as the user base grows.
- Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data.
- Stay hands-on when needed: handle complex or escalated cases yourself.
REQUIREMENTS
- 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people).
- Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions.
- Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.).
- Experience building support processes and documentation from scratch and scaling them.
- Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation.
- Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing).
- Strong data skills: confident with Excel / Google Sheets and support analytics dashboards.
- Strong leadership and communication skills; ability to work independently in a fast-paced environment.
- Fluent English (C1+), written and spoken.
NICE TO HAVE
- Experience managing a fully remote, distributed team across time zones.
- Experience in wellness, health, fitness or mental wellbeing apps.
- Experience implementing AI tools or chatbots in support.
- Spanish as a second language.
WHAT WE OFFER
- Fully remote work with flexible hours.
- Full ownership of the support function and direct impact on retention and revenue.
- Budget and freedom to choose tools and grow the team.
- 20 paid vacation days per year (after probation) and 5 paid sick days per year.
- A fast-scaling team and meaningful products that help people build healthier habits.
Ready to join the team? Please submit your CV.
We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
- Управлять двумя направлениями продаж — Inbound и Outbound (команда около 17 человек). - Развивать холодное привлечение новых партнёров и агентскую сеть.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
We are looking for a sharp, operationally minded AML professional to sit within our second line of defence function. This role exists to bridge the gap between regulatory expectation and operational reality: you will hold deep AML/CTF subject matter expertise and use it to systematically identify where processes fall short — through inefficiency, control gaps, or design flaws — and drive them to a measurably better state. You will challenge the first line with authority, propose solutions with precision, and own the outcome.
Key Responsibilities
Lead the local AML Ops team, ensuring KPIs are met and allocating appropriate resourcing, and supporting the Head of AML Ops
Map and critically assess existing AML/CTF processes end-to-end — CDD, name screening, ongoing due diligence, travel rule, transaction monitoring, and SAR/ STR — identifying inefficiencies, control weaknesses, duplication, and regulatory exposure.
Translate findings into structured, prioritised improvement proposals with clear risk rationale, implementation path, ownership, and measurable success criteria.
Challenge first-line operational teams constructively but rigorously; hold them accountable to regulatory standards and internal policy without becoming an operational bottleneck.
Act as internal subject matter authority on AML/CTF regulatory requirements and Global best practices; ensure process design decisions are grounded in current regulatory expectation.
Track implementation of agreed process improvements through to completion; monitor whether changes deliver the intended effect and escalate where they do not.
Support regulatory examinations, internal audits, and third-line reviews by providing clear, well-evidenced process documentation and subject matter input.
Contribute to the AFC risk assessment cycle by surfacing process-level control gaps as input to the overall AML/CTF risk picture.
What You Bring
7+ years of hands-on AML/CTF experience, with significant exposure to both operational (1LoD) and oversight (2LoD) environments — you understand how processes actually run, not just how they are documented.
Demonstrable track record of identifying process failures and driving material, measurable improvements in an AML or compliance context.
Strong working knowledge of AMLD IV/V/VI, FATF Recommendations and EBA AML/CTF Guidelines.
Structured analytical approach: able to decompose a complex process, identify the critical failure point, and communicate it clearly to both technical and non-technical audiences.
Credible and direct: comfortable challenging senior stakeholders and first-line management with evidence-based positions.
Experience in a regulated payments, crypto-asset, or fintech environment preferred.
CAMS, ICA Diploma, or equivalent AML qualification an advantage.
What Good Looks Like in This Role
Processes you review come out measurably more efficient, better controlled, and more defensible to a regulator than when you found them.
The first line treats your findings as valuable input, not bureaucratic overhead — because your recommendations are specific, practical, and grounded in operational reality.
When the regulator or internal audit asks how a process works and why it is designed that way, there is a clear, documented answer that traces back to your work.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Amsterdam
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
YOUR IMPACT
Compliance at Mollie is a competitive advantage — and you'll be the one building it. As a Senior Regulatory Compliance Officer, you'll be at the heart of how we scale responsibly across Europe, turning complex regulatory requirements into practical, automated solutions that actually work for the business. You'll own the frameworks, lead the conversations, and make sure compliance moves at the same pace we do.
You'll also lead and develop a team of junior and mid-level compliance officers — coaching them, reviewing their work, and helping them grow. Your expertise across AML/CFT, sanctions, and regulatory advisory will set the standard for how the team operates and how compliance is embedded across Mollie.
This is a role where your work has real reach. The frameworks you build, the policies you shape, and the culture you foster will directly support over 350,000 businesses growing with less friction and more freedom.
WHAT YOU'LL SHIP
- A robust, scalable compliance framework across AML/CFT, sanctions, and governance — designed to support Mollie's rapid European expansion
- Clear, actionable policies and controls that translate PSD2/3, AMLD6 and EBA Guidelines into practical business requirements
- Proactive risk assessments and thematic reviews that identify and close compliance gaps before they become problems
- Compliance embedded into product development lifecycles — working closely with Product, Engineering, Legal, Risk, and Operations to make it happen by design, not as an afterthought
- High-quality regulatory reporting and senior management deliverables, prepared with precision and delivered on time
- A stronger, more capable compliance team — through structured mentorship, coaching, and quality oversight that raises the bar across the board
WHAT YOU'LL BRING
- 7+ years of compliance experience within a regulated financial institution — Fintech, PSP, EMI, or (neo)bank
- Strong, hands-on knowledge of European regulatory frameworks, including PSD2, AMLD, EBA Guidelines and MiCAR
- Solid experience across both financial crime (AML/CFT, sanctions) and broader regulatory compliance advisory
- The ability to translate complex regulations into clear, practical solutions — without overcomplicating it
- Strong communication and stakeholder management skills, with the confidence to challenge and influence senior leadership when it matters
- A proven track record of mentoring or managing junior compliance professionals and elevating team performance
GROW YOUR WAY
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
UNLOCK YOUR FULL POTENTIAL AND JOIN US TO ELIMINATE FINANCIAL BUREAUCRACY.
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI AT MOLLIE
We believe in Always Be Shipping. AI brings that philosophy to life across every team, every role, every day. AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: London
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
As the CASS Oversight Manager, you are responsible for ensuring that client money and custody assets held by Upvest Securities are protected, segregated and accounted for in full compliance with the FCA’s Client Assets Sourcebook (CASS).
You will act as the primary day-to-day authority on CASS, bridging the gap between complex regulatory requirements, our operational processes, our client’s needs and our scalable investment API. You will work closely with Product, Engineering, Compliance, Client and Operations teams to ensure our client asset framework remains robust, evidenced and audit-ready, enabling Upvest to scale its financial infrastructure to millions of end-users while maintaining the highest levels of integrity and trust with regulators, clients, and partners.
WHAT YOU’LL DO:
- Own the CASS oversight framework: Maintain and continuously improve Upvest's CASS risk assessment, controls matrix, policies and procedures across CASS 6, 7, 8, 9 and 10, providing clear guidance to the business on what is and isn't permitted.
- Work with our B2B clients, sales and client impact teams to actively shape solutions and provide advice that enables Upvest to support engaging and accessible investing for millions of end users in a CASS compliant way.
- Oversee reconciliations and client money calculations: Oversee daily client money calculations and internal and external reconciliations of client money and custody assets, ensuring breaks are investigated promptly, shortfalls are funded and root causes are addressed.
- Manage breaches and regulatory reporting: Maintain the CASS breach register, assess materiality, drive remediation and support FCA notifications where required. Own the monthly CMAR submission and act as the primary contact for the annual CASS audit, closing out findings to completion.
- Keep the CASS Resolution Pack live: Ensure the resolution pack is complete, current and retrievable within regulatory timeframes, and that it is updated whenever banks, custodians, key vendors or critical staff change.
- Embed CASS into how we build: Partner with Product and Engineering teams to assess the client asset impact of new products, features and system changes, and to ensure our ledgers, payment flows and custody integrations do what the rules require by design.
- Enhance governance and culture: Produce clear CASS MI for the board and risk committees, deliver CASS training across the organisation, and track FCA developments to assess their impact on Upvest.
- Manage external relationships: Support due diligence and periodic reviews of banks, custodians, and maintain acknowledgement letters and mandate registers in the prescribed form. Feed into TISA and other appropriate forums to gain further industry insights.
WHAT YOU BRING:
- Deep CASS Expertise: Thorough working knowledge of CASS 6, 7, 8, 9 and 10, including client money calculations, reconciliation methods, acknowledgement letters, resolution pack requirements and the SMCR context in which the SMF18 operates.
- Hands-on Client Asset Experience: Several years in a CASS operations, oversight or audit role in practice or at a broker, platform, custodian or wealth manager, with practical experience of breach handling, CMAR reporting and CASS audits.
- Regulatory Analysis Skills: Proven experience in interpreting FCA rules and guidance and translating them into clear actionable operational procedures and controls.
- Stakeholder Management: Strong communication of regulatory requirements to internal and external stakeholders, including engineering and product teams, external auditors and third-party custodians and banks.
- Self-Starter Mentality: A highly organised approach with the ability to work independently, prioritise appropriately, and thrive under pressure, particularly around reporting and audit deadlines.
IT’S GREAT IF YOU HAVE:
- Qualifications: Relevant industry certifications such as CISI Client Assets Specialist qualification, an accounting or audit background, or equivalent professional certification in a related discipline.
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns.
Role Overview
We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings.
This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day.
Note:
This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings.
Key Responsibilities
1. Front Desk & Visitors
• Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait.
• Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost.
• Receive and log couriers, documents and keys; keep a clean handover record.
• Keep the reception and meeting rooms presentable; book rooms and keep the visitor log.
• Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks.
2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate)
• Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions.
• Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates.
• Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead.
• Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day.
• Track rent due dates and late or bounced payments, and send the first reminder without being asked.
• Keep every tenancy file complete and audit-ready in the company system.
3. Property Listings (Portals & OTAs)
• Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set.
• Check every listing for correct price, availability, photos, amenities and permit number before it goes live.
• Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available.
• Spot and fix listing errors within 24 hours; keep a simple log of what changed and why.
• Report weekly on listings added, updated and paused.
4. Office Supplies & Administration
• Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget.
• Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can.
• Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed.
• Support the Office Manager with filing, scanning, document runs and ad-hoc admin.
• Where you have the skill, prepare simple social media posts and stories from approved content and photos.
Required Qualifications
• 0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome.
• Fluent English, spoken and written; clear and polite on the phone and on WhatsApp.
• Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks.
• Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out.
• Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers.
• Already living in the UAE and able to start within 30 days.
Preferred Qualifications
• UAE residence visa sponsored by a family member (spouse or parent) — preferred.
• UAE university graduate or 4+ years living in the UAE.
• Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com.
• Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must.
• Arabic, Russian or another second language.
Location: Salzburg, Austria
Workplace: on-site
Are you conscientious and enjoy making a contribution through efficient work? Do you have an eye for cleanliness and want to work in a dynamic team? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as a Dishwasher!
WHO WE ARE
Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds,
Schloss Leopoldskron
is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.
Schloss Leopoldskron
is more than just a hotel—it’s also the home of
Salzburg Global
,
an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities.
We seek to be an exemplary international institution in terms of equity and environmental sustainability. We strongly encourage candidates from all backgrounds to apply and join us in our work.
WHAT WE OFFER
We are proud to offer our employees a range of benefits, including:
Gross annual salary between EUR 14,182 and EUR 18,755.50
(part-time, 14 installments)
— your placement within the range reflects your qualifications and professional experience
Flexible working hours
to support a healthy work-life balance
Comprehensive training and development opportunities
to help you achieve your career goals, including support with German language courses
Relocation support for candidates outside of Salzburg
Complimentary meals during your shifts
Free on-site parking
Complimentary access to the fitness center
Staff discounts on drinks
at our Meierhof Bar
Special rates
for Schloss Leopoldskron, Schlosshotels & Herrenhäusern, and DERAG Living Hotels
Discounts for local tourism attractions
Bonus payment based on organizational performance
At
Schloss Leopoldskron
, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As
Dishwasher
, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.
WHAT YOU'LL BE DOING
Clean white dishes, cutlery, and glasses
Handle materials carefully to prevent breakages
Complete cleaning tasks according to the schedule
Take ownership of tasks and complete them reliably and independently
WHO WE’RE LOOKING FOR
Strong sense of responsibility, punctuality, and reliability
Initiative, dedication, and a team-oriented approach
English or German skills
At
Schloss Leopoldskron
, we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants.
We are an Equal Opportunity Employer and do not discriminate against applicants or employees.
Sustainable business practices are our highest priority in all areas. We encourage creative, equitable, and sustainable change and develop environmentally conscious and socially responsible practices at all levels. We believe that every team member plays a critical role in our journey toward sustainability.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for a Product Marketing Manager, Live Events to lead product marketing for our global portfolio of real-world Pokémon GO experiences, from major tentpole events to scaled live event programs.
This role is expected to focus primarily on Live Events across APAC, including Japan, while also supporting Live Events initiatives at the global level. You will combine strategic thinking, creative marketing, cross-functional leadership, and an AI-forward mindset to shape how Pokémon GO live events are positioned, branded, and brought to market. You will translate product, player, and business priorities into compelling reasons for Trainers to participate both in-game and in the real world, while using advanced AI tools to accelerate insights, planning, creative exploration, and execution.
You will partner closely with Live Events Production, Game Design, Product Management, Creative, Community, Social, CRM, Communications/PR, Analytics, regional marketing teams, and other cross-functional partners to create and execute go-to-market plans for Pokémon GO live event experiences. You will also collaborate with key external partners to align on strategy, creative, communications, and approvals while maintaining the quality standards expected of Pokémon GO.
What You Will Do
Lead Live Events marketing strategy.
Own the end-to-end product marketing strategy for assigned Pokémon GO live events, defining objectives, audiences, positioning, marketing approach, and go-to-market plans that support player and business goals.
Lead marketing within the Live Events team.
Partner with Production, Game Design, Product Management, and other cross-functional leaders to help shape event concepts, drive alignment, and connect the in-game and real-world experience.
Develop event positioning, branding, and messaging.
Translate event concepts, gameplay, player insights, and regional context into clear positioning, value propositions, campaign narratives, naming and messaging frameworks, and player-facing communications.
Lead integrated go-to-market planning.
Build global marketing plans across web, social, CRM/direct marketing, community, PR, creators, platform partnerships, paid media, and regional channels, aligning teams around key milestones, deliverables, dependencies, and launch readiness.
Leverage advanced AI tools and workflows.
Use leading AI capabilities to accelerate insight synthesis, strategic planning, campaign ideation, localization support, project workflows, quality control, and performance analysis. Build repeatable AI-enabled processes that improve speed and quality while applying strong judgment around accuracy, confidentiality, IP, brand standards, and human review.
Connect the real-world and in-game player experience.
Partner closely with Production, Product Management, and Game Design to ensure marketing reflects the full event experience, communicates player value clearly, and creates cohesion across physical and digital touchpoints.
Lead creative development.
Develop creative briefs and partner with internal creative teams, agencies, regional teams, and external partners to produce campaign concepts, key art, video, digital assets, event branding, and other player-facing materials.
Drive cross-functional marketing execution.
Coordinate stakeholders across functions and regions, clarify ownership and timelines, identify risks and trade-offs, and keep complex event marketing work moving from concept through post-event learning.
Coordinate global and regional marketing.
Create strategies that can scale across Pokémon GO live events while enabling regional teams to adapt plans based on local player behavior, cultural insights, market opportunities, and on-the-ground expertise.
Partner with external stakeholders.
Lead marketing alignment with key brand, licensing, and external partners on positioning, branding, creative, communications, approvals, and major franchise initiatives connected to live events.
Own marketing measurement and learning.
Establish KPIs and success criteria upfront, partner with Analytics and cross-functional teams to evaluate performance, and turn event and campaign learnings into recommendations for future programs.
Prioritize marketing resources and investments.
Help direct creative resources, agency support, channel investment, and marketing budgets toward the highest-impact player and business opportunities.
Champion the Trainer perspective.
Develop a deep understanding of Pokémon GO players, live event attendees, community sentiment, and participation barriers, and bring those insights into event concepting, positioning, go-to-market planning, and marketing decisions.
What you will need
5+ years of experience in product marketing, consumer marketing, integrated marketing, live events marketing, entertainment marketing, or related disciplines.
Experience developing and executing go-to-market strategies for consumer products, experiences, or live-service businesses, ideally within mobile gaming, entertainment, technology, or location-based experiences.
Demonstrated ability to lead complex cross-functional initiatives involving product, creative, marketing, production, regional, and external partner teams.
Strong understanding of positioning, messaging, audience segmentation, campaign strategy, brand development, and integrated marketing.
Advanced fluency with AI-powered tools and a demonstrated ability to apply them meaningfully to marketing strategy and execution, build efficient workflows, critically evaluate outputs, and use AI responsibly in a brand- and partner-sensitive environment.
Experience using player, product, campaign, and/or event data to identify opportunities, establish success metrics, measure performance, and inform future strategy.
Strong strategic thinking with the ability to move comfortably from high-level event strategy into hands-on execution.
Excellent written, verbal, and presentation skills, with the ability to create clarity, drive alignment, and communicate recommendations to senior stakeholders and external partners.
Strong project management and organizational skills, with the ability to operate effectively across overlapping event timelines in a fast-moving live-service environment.
Collaborative working style and demonstrated ability to influence without direct authority, navigate trade-offs, and work effectively across tightly integrated cross-functional teams.
Business-level proficiency in both English and Japanese is required.
Bachelor’s degree or equivalent practical experience.
Plus If...
You have experience marketing large-scale live events, experiential programs, location-based entertainment, or other real-world consumer experiences.
You have marketed mobile or free-to-play games, or worked on a live-service product with a frequent content and event cadence.
You have experience building campaigns that connect a digital product experience with an in-person or experiential component.
You have worked with global and regional teams and developed marketing strategies across multiple markets and cultures.
You have built or scaled AI-enabled marketing workflows, experimentation frameworks, knowledge systems, or creative processes that improved team speed, decision quality, or campaign effectiveness.
You have experience partnering directly with Product Management, Game Design, Production, and/or live event teams.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
Experience planning and executing marketing or live-event initiatives with local governments, tourism boards, or other public-sector partners in Japan.
Please ensure that the résumé/CV you attach is written in English.
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概要
『Pokémon GO』では、世界各地で開催するリアルイベントのプロダクトマーケティングを推進するマネージャーを募集しています。
主に日本を含むAPAC地域のライブイベントを担当し、世界各地のライブイベント施策にも携わります。戦略的思考、クリエイティブなマーケティング、部門横断のリーダーシップ、AIを積極的に活用する姿勢を組み合わせ、『Pokémon GO』のライブイベントの市場における位置付け、ブランディング、市場展開を担います。プロダクト、プレイヤー、事業それぞれの優先事項を踏まえ、プレイヤーがゲーム内と現実世界の両方で参加したくなる魅力を伝えます。また、AIツールを高度に活用することで、インサイトの整理、企画、クリエイティブの検討、施策の実行を加速させます。
ライブイベント制作・運営、ゲームデザイン、プロダクトマネジメント、クリエイティブ、コミュニティ、ソーシャル、ダイレクトマーケティング、広報・PR、データ分析、各地域のマーケティングチームなど、幅広い関係者と連携し、『Pokémon GO』のライブイベントの市場展開計画を策定・実行します。主要な外部パートナーとも協働し、『Pokémon GO』に求められる品質を維持しながら、戦略、クリエイティブ、コミュニケーションに関する合意形成を進めます。
主な業務内容
ライブイベントのマーケティング戦略の策定・推進。
担当する『Pokémon GO』のライブイベントについて、目標、対象者、ポジショニング、マーケティングの方針、市場展開計画を定め、プレイヤーと事業の目標達成に向けてプロダクトマーケティング戦略を一貫して担います。
ライブイベントチームにおけるマーケティングの主導。
制作・運営、ゲームデザイン、プロダクトマネジメントなどの部門責任者と連携し、イベントコンセプトの具体化、関係者間の合意形成、ゲーム内と現実世界の体験の連動を推進します。
イベントのポジショニング・ブランディング・メッセージの開発。
イベントコンセプト、ゲームプレイ、プレイヤーインサイト、各地域の事情を踏まえ、明確なポジショニング、提供価値、キャンペーンのストーリー、ネーミングとメッセージの指針、プレイヤー向けコミュニケーションを設計します。
統合的な市場展開計画の策定。
Web、ソーシャル、CRM・ダイレクトマーケティング、コミュニティ、PR、クリエイター、プラットフォームとの連携、広告など、各地域のマーケティングチャネルを横断するグローバルのマーケティング計画を策定します。主要なマイルストーン、成果物、依存関係、公開・展開に向けた準備状況について、チーム間の認識を揃えます。
高度なAIツールとワークフローの活用。
先進的なAI機能を活用し、インサイトの統合、戦略立案、キャンペーンの発想、ローカライゼーション支援、プロジェクトの進行管理、品質管理、効果分析を効率化します。情報の正確性、機密情報管理、知的財産、ブランド基準、人によるレビューなどの観点で適切に判断しながら、スピードと品質を高める再現可能なAI活用プロセスを構築します。
現実世界とゲーム内のプレイヤー体験の連動。
制作・運営、プロダクトマネジメント、ゲームデザインと密接に連携し、イベント体験全体をマーケティングに反映します。プレイヤーにとっての価値を明確に伝え、リアルとデジタルの各接点で一貫した体験を実現します。
クリエイティブ制作の推進。
クリエイティブブリーフを作成し、社内のクリエイティブチーム、代理店、各地域のチーム、外部パートナーと連携して、キャンペーンコンセプト、キービジュアル、動画、デジタル素材、イベントのブランド表現など、プレイヤー向けの制作物を開発します。
部門横断でのマーケティング施策の実行。
部門や地域をまたぐ関係者を調整し、担当者とスケジュールを明確にします。リスクや両立の難しい課題を把握し、企画段階からイベント終了後の振り返りまで、複雑なイベントマーケティングを着実に進めます。
グローバルと世界各地域のマーケティングの連携。
『Pokémon GO』の複数のライブイベントに展開できる戦略を策定します。同時に、各地域のチームが、現地のプレイヤー行動、文化的なインサイト、市場機会、現場の知見に基づいて計画を調整できるようにします。
外部ステークホルダーとの連携。
主要なブランド・ライセンス関連のパートナーやその他の外部パートナーと、ポジショニング、ブランディング、クリエイティブ、コミュニケーション、承認、ライブイベントに関連するポケモンの主要施策について、マーケティング面の合意形成を主導します。
マーケティングの効果測定と学びの活用。
KPIと成功基準を事前に設定し、分析チームや関係部門と連携して成果を評価します。イベントやキャンペーンから得られた学びを、今後のプログラムの改善提案につなげます。
マーケティングリソースと投資の優先順位付け。
クリエイティブの制作リソース、代理店の支援、チャネルへの投資、マーケティング予算を、プレイヤーと事業に最も大きな効果をもたらす機会へ配分できるよう支援します。
プレイヤーの視点の示唆。
『Pokémon GO』のプレイヤー、ライブイベント参加者、コミュニティの反応、参加の障壁を深く理解し、その知見をイベントの企画、ポジショニング、市場展開計画、マーケティングの意思決定に反映します。
必須要件
プロダクトマーケティング、コンシューマー向けマーケティング、統合マーケティング、ライブイベントマーケティング、エンターテインメントマーケティング、または関連分野での5年以上の実務経験。
コンシューマー向けプロダクト、運用型サービス、または継続運営型ビジネスにおいて、市場展開戦略を策定・実行した経験。特に、モバイルゲーム、エンターテインメント、テクノロジー、位置情報を活用した体験に関する経験が望ましい。
プロダクト、クリエイティブ、マーケティング、制作・運営、各地域のチーム、外部パートナーが関わる、複雑な部門横断の取り組みを主導した実績。
ポジショニング、メッセージ設計、オーディエンスのセグメンテーション、キャンペーン戦略、ブランド開発、統合マーケティングに関する深い理解。
AIツールを高度に使いこなし、マーケティングの戦略・実行に効果的に活用できること。効率的なワークフローを構築し、出力を批判的に検証するとともに、ブランドやパートナーへの配慮が求められる環境で責任を持ってAIを利用できること。
プレイヤー、プロダクト、キャンペーン、イベントに関するデータのいずれか、または複数を活用し、機会の特定、成功指標の設定、成果測定、今後の戦略策定に取り組んだ経験。
高い戦略的思考力を持ち、イベント全体の戦略立案から実務の遂行まで柔軟に対応できること。
優れた文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、複雑な内容を明確に整理し、合意形成を進め、経営層を含む社内関係者や外部パートナーに提案を伝えられること。
高いプロジェクト管理能力と業務整理能力を持ち、変化の速いサービス環境で、複数のイベントのスケジュールが重なる状況にも効果的に対応できること。
協調性を持って業務に取り組み、直接の指揮命令権がない関係者にも働きかけ、両立の難しい課題を調整しながら、密接に連携する部門横断チームで成果を上げられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。
学士号、またはそれに相当する実務経験。
歓迎する要件
大規模なライブイベント、体験型プログラム、位置情報を活用したエンターテインメント、その他のリアルな消費者体験のマーケティング経験。
モバイルゲームや基本プレイ無料ゲームのマーケティング経験、またはコンテンツやイベントが頻繁に更新される 運用型プロダクトでの業務経験。
デジタルのプロダクト体験と、対面または体験型の施策をつなぐキャンペーンを設計した経験。
グローバルおよび各地域のチームと協働し、複数の市場や文化にまたがるマーケティング戦略を策定した経験。
AIを活用したマーケティングワークフロー、実験・検証の仕組み、ナレッジ管理の仕組み、クリエイティブのプロセスを構築・拡張し、チームのスピード、意思決定の質、キャンペーンの効果を高めた経験。
プロダクトマネジメント、ゲームデザイン、制作・運営、ライブイベントのいずれか、または複数のチームと直接連携した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本の地方自治体、観光局、その他の公的機関と連携し、マーケティング施策やライブイベントを企画・実行した経験。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for an APAC Localization Manager to lead the localization of all player-facing Pokémon GO communications across APAC. This includes the communications that help players discover, understand, and engage with the game, its content, events, campaigns, and broader brand experience across in-game and external channels.
You will own the quality and operational health of this work from intake and prioritization through translation or transcreation, linguistic review, in-context quality assurance, stakeholder approvals, and launch readiness. You will ensure every deliverable is accurate, culturally appropriate, on brand, and ready for its intended market, while bringing clarity and predictability to a fast-moving, multi-language live-service environment.
You will partner closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams, and external language partners. You will also use advanced AI tools and thoughtfully designed workflows to improve scale, speed, and consistency, while maintaining rigorous human review, confidentiality, IP standards, and the quality expected of Pokémon GO.
What you will do
Lead APAC localization strategy and operations.
Own the end-to-end localization program for all player-facing Pokémon GO communications in APAC. Define how work is scoped, prioritized, resourced, routed, reviewed, approved, and delivered across languages and markets.
Own localization quality.
Set and uphold standards for linguistic accuracy, terminology, tone of voice, cultural relevance, brand consistency, and in-context quality. Ensure localized communications faithfully convey player value while feeling natural and appropriate in each market.
Manage the localization lifecycle.
Drive projects from early intake and source-readiness through translation or transcreation, review, linguistic QA, stakeholder approvals, final delivery, and post-launch follow-up. Maintain clear ownership, timing, dependencies, and escalation paths throughout.
Partner with global and regional stakeholders.
Work closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams to plan localization early, clarify requirements, and ensure localized materials are ready for each market's launch.
Enable culturally relevant communications.
Bring a strong understanding of APAC market and language contexts into planning and review. Identify when direct translation is insufficient and guide appropriate transcreation, adaptation, or market-specific considerations without losing the intent of the global communication.
Manage language partners and resources.
Oversee external localization vendors, linguists, reviewers, and other partners. Set clear briefs and expectations, monitor quality and delivery performance, resolve issues quickly, and help allocate resources across overlapping priorities.
Build scalable localization systems.
Create and maintain the glossaries, style guides, reference materials, workflow documentation, QA processes, and knowledge systems that make localization more consistent, efficient, and resilient as the business scales.
Improve process visibility and launch readiness.
Establish practical tracking and reporting for localization status, blockers, missing inputs, unresolved quality issues, owners, and release risk. Give stakeholders a clear view of readiness and help teams make timely decisions.
Leverage advanced AI tools and workflows.
Use approved AI capabilities to accelerate content analysis, terminology and consistency checks, workflow coordination, quality control, knowledge management, and other high-friction tasks. Build repeatable AI-enabled processes while applying sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Drive continuous quality improvement.
Analyze recurring issues, root causes, vendor performance, and stakeholder feedback. Turn learnings into concrete process, tooling, and training improvements that reduce avoidable errors and improve both quality and speed.
Coordinate approvals and protect the brand.
Ensure localization work follows relevant brand, legal, licensing, and approval requirements. Partner with internal and external stakeholders to surface risks early and maintain the standards expected in a highly collaborative IP environment.
Support broader office operations and cross-functional administrative needs.
Contribute to occasional cross-functional operational initiatives in the Tokyo office, including support related to Legal, Procurement, Partnerships, and other business functions as needed.
What you will need
2+ years of experience in localization program management, international content operations, marketing communications localization, or related disciplines.
Experience managing end-to-end localization workflows for multiple languages and markets, including intake, translation or transcreation, review, linguistic QA, approvals, and delivery.
Experience supporting consumer-facing communications in a fast-moving environment, ideally within mobile gaming, live-service products, entertainment, technology, or another global digital business.
Demonstrated ability to lead complex cross-functional programs involving global and regional teams, product and marketing stakeholders, creative partners, and external vendors.
Strong command of localization quality practices, including linguistic accuracy, terminology management, style guidance, cultural adaptation, and in-context validation.
Experience managing localization vendors, freelancers, or language-service partners, with the ability to set clear expectations, assess quality, and resolve delivery issues constructively.
Hands-on experience using AI-powered tools to improve localization operations, quality assurance, workflow efficiency, or knowledge management, together with sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Excellent project management and organizational skills, with the ability to manage overlapping launches, identify risks early, and create clarity across multiple dependencies and stakeholders.
Strong written, verbal, and presentation skills, with the ability to communicate precise recommendations and influence decisions without direct authority.
Business-level proficiency in both English and Japanese is required. Fluency in every APAC language is not required; success in this role depends on building reliable localization, review, and quality-management systems with language experts and regional partners.
Bachelor's degree or equivalent practical experience.
Plus if
You have worked on a mobile, free-to-play, or live-service game with a frequent content and event cadence.
You have experience managing localization across multiple APAC languages and markets, including Japan.
You have worked with a translation management system, CAT tools, localization QA tools, or workflow and asset-management platforms.
You have built or scaled glossaries, style guides, linguistic asset libraries, quality frameworks, or knowledge systems that improved consistency and efficiency.
You have built or scaled AI-enabled localization workflows, automation, or quality-control processes that improved team speed, decision quality, or error prevention.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
You have additional proficiency in one or more APAC languages.
------------------------------------------------
概要
『Pokémon GO』では、APAC地域におけるプレイヤー向けコミュニケーションのローカライゼーションを推進するマネージャーを募集しています。ゲーム内外のチャネルを通じ、プレイヤーがゲームやそのコンテンツ、イベント、キャンペーン、さらにはブランド全体の体験に出会い、理解を深め、楽しむためのコミュニケーションを担当します。
ローカライズの優先順位付けから、翻訳・トランスクリエーション(意図や魅力を各市場に合わせて再表現すること)、言語レビュー、実際の表示・利用場面に即した品質確認、関係者の承認、公開準備まで、品質と業務運営の健全性に責任を持ちます。変化が速く、多言語で継続運営する環境において、各成果物の正確性、文化的な適切さ、ブランドとの整合性、対象市場での公開準備を確保するとともに、業務の見通しと予測可能性を高めます。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、開発、各地域のチーム、外部の言語パートナーと密接に連携します。また、高度なAIツールと適切に設計したワークフローを活用し、厳格な人によるレビュー、機密情報の保護、知的財産に関する基準、『Pokémon GO』に求められる品質を維持しながら、業務の拡張性、スピード、一貫性を高めます。
主な業務内容
APACのローカライゼーション戦略と運用の推進。
APACにおける『Pokémon GO』のプレイヤー向けコミュニケーションについて、ローカライゼーションの全工程を担います。言語・市場を横断して、業務範囲、優先順位、リソース配分、作業の振り分け、レビュー、承認、納品の進め方を定めます。
ローカライゼーション品質の管理。
言語的な正確性、用語、トーン・オブ・ボイス、文化的な適切さ、ブランドの一貫性、実際の表示・利用場面での品質について、基準を設定・維持します。プレイヤーにとっての価値を忠実に伝えながら、各市場で自然かつ適切に受け止められるコミュニケーションを実現します。
ローカライゼーションの全工程の管理。
初期の依頼受付と原文の準備確認から、翻訳・トランスクリエーション、レビュー、言語品質確認、関係者の承認、最終納品、公開後のフォローアップまで、プロジェクトを推進します。全工程を通じて、担当者、スケジュール、依存関係、問題の報告・判断依頼先を明確に保ちます。
グローバルおよび各地域の関係者との連携。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、制作・運営、各地域のチームと密接に協働します。早い段階からローカライゼーションを計画し、要件を明確にして、各市場の公開時期に合わせて制作物を準備します。
各市場の文化に即したコミュニケーションの実現。
APACの市場や言語の背景に関する深い理解を、企画やレビューに反映します。直訳では十分に伝わらない箇所を見極め、グローバルのコミュニケーションの意図を保ちながら、トランスクリエーション、表現の調整、市場固有の事情への対応を導きます。
言語パートナーとリソースの管理。
外部のローカライゼーション会社、言語専門家、レビュアー、その他のパートナーを管理します。依頼内容と期待水準を明確にし、品質と納期の実績を確認して、問題を迅速に解決するとともに、優先事項が重なる状況でのリソース配分を支援します。
拡張性のあるローカライゼーションの仕組みの構築。
用語集、スタイルガイド、参照資料、ワークフロー文書、品質確認プロセス、ナレッジ管理の仕組みを整備・維持します。事業の拡大に伴っても、一貫性、効率性、安定性を保てる体制を築きます。
進捗の可視化と公開準備の改善。
ローカライゼーションの進捗、作業を妨げる要因、不足情報、未解決の品質課題、担当者、公開に伴うリスクを、実用的な方法で管理・報告します。関係者が準備状況を明確に把握し、適切なタイミングで判断できるよう支援します。
高度なAIツールとワークフローの活用。
承認されたAI機能を活用し、コンテンツ分析、用語・一貫性の確認、ワークフローの調整、品質管理、ナレッジ管理など、手間のかかる業務を効率化します。正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断しながら、再利用可能なAI活用プロセスを構築します。
継続的な品質改善の推進。
繰り返し発生する問題、その根本原因、ベンダーの実績、関係者からのフィードバックを分析します。得られた学びを、プロセス、ツール、研修の具体的な改善につなげ、回避できるミスを減らし、品質とスピードの両方を高めます。
承認プロセスの調整とブランドの保護。
ローカライゼーション業務が、ブランド、法務、ライセンス、承認に関する要件に沿って進むよう管理します。社内外の関係者と連携してリスクを早期に把握し、多くの関係者との協働が求められるIP関連業務の品質基準を維持します。
オフィス運営および部門横断の事務・業務支援。
必要に応じて、東京オフィスで随時発生する部門横断の業務運営施策に参加し、法務、購買、パートナーシップ、その他の事業部門に関する業務を支援します。
必須要件
ローカライゼーションのプログラム管理、国際的なコンテンツ運用、マーケティングコミュニケーションのローカライゼーション、または関連分野での2年以上の実務経験。
複数の言語・市場を対象に、依頼受付、翻訳・トランスクリエーション、レビュー、言語品質確認、承認、納品まで、ローカライゼーションの全工程を管理した経験。
変化の速い環境で、消費者向けコミュニケーションを支援した経験。特に、モバイルゲーム、ライブサービス型プロダクト、エンターテインメント、テクノロジー、その他のグローバルなデジタルビジネスでの経験が望ましい。
グローバルおよび各地域のチーム、プロダクト・マーケティングの関係者、クリエイティブパートナー、外部ベンダーが関わる、複雑な部門横断のプログラムを主導できること。
言語的な正確性、用語管理、スタイルガイドの運用、文化に応じた表現の調整、実際の表示・利用場面での確認など、ローカライゼーションの品質管理に関する確かな知識と実践力。
ローカライゼーション会社、フリーランス、言語サービスのパートナーを管理した経験。期待水準を明確に設定し、品質を評価し、納品に関する問題を建設的に解決できること。
AIツールを実務で活用し、ローカライゼーション運用、品質保証、ワークフローの効率化、ナレッジ管理のいずれかを改善した経験。あわせて、正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断できること。
優れたプロジェクト管理能力と業務整理能力を持ち、複数の公開案件を並行して管理し、リスクを早期に見つけ、多くの依存関係や関係者を整理できること。
高い文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、的確な提案を伝え、直接の指揮命令権がない関係者の意思決定にも働きかけられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。APACのすべての言語に堪能である必要はありません。言語専門家や各地域のパートナーとともに、信頼できるローカライゼーション、レビュー、品質管理の仕組みを構築する力を重視します。
学士号、またはそれに相当する実務経験。
歓迎する要件
コンテンツやイベントが頻繁に更新される、モバイルゲーム、基本プレイ無料ゲーム、ライブサービス型ゲームでの業務経験。
日本を含むAPACの複数言語・市場にまたがるローカライゼーションの管理経験。
翻訳管理システム、翻訳支援ツール、ローカライゼーション品質確認ツール、ワークフロー・アセット管理プラットフォームの利用経験。
用語集、スタイルガイド、言語資産ライブラリ、品質管理の枠組み、ナレッジ管理の仕組みを構築・拡張し、一貫性や効率性を高めた経験。
AIを活用したローカライゼーションワークフロー、自動化、品質管理プロセスを構築・拡張し、チームのスピード、意思決定の質、ミスの予防を改善した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本語・英語に加え、APACの1つ以上の言語でコミュニケーションができること。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
seniorMilan; Kindly note that relocation support is not offered for candidates outside of Europe for this role
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