Location: Australia
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its global presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Australia.
You will drive business development in the Australian market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Australia.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Australian healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent English.
Based in Australia, ideally Sydney, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important global market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the global leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Turkey
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Turkey.
You will drive business development in the Turkish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Turkey.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Turkish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Turkish and professional English.
Based in Turkey, ideally Ankara or Istanbul, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Poland
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Poland.
You will drive business development in the Polish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Poland.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Polish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Polish and professional English.
Based in Poland, ideally Warsaw, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Ethiopia; Pakistan; Jamaica; Costa Rica; Colombia; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Type:
Full-time
Job Summary
Are you a high-
energy
communicator with a drive for sales excellence? This is an opportunity to join an established leader in the outsourced SDR space with over 15 years of proven success. We are looking for a remote Sales Development Representative to act as the frontline for our US-based clients. You will leverage a sophisticated sales methodology and world-class tools to identify opportunities and drive revenue growth in the North American market. If you are determined, curious, and ready to build a career in SaaS sales, we want to hear from you.
Key Responsibilities
Execute high-volume outbound prospecting, averaging 50 targeted cold calls per day.
Research and identify key decision-makers within target accounts to build a robust pipeline.
Consistently achieve a monthly target of 10 qualified outbound opportunities.
Maintain meticulous records of all activity and lead status within Salesforce.
Collaborate with account teams to refine messaging and optimize outreach strategies based on market feedback.
Requirements
Experience working with US-based companies.
Ability to work fixed USA business hours (9:00 AM – 5:00 PM US Time Zone) regardless of your physical location.
Prior experience or a strong interest in SaaS sales and outbound prospecting.
Coachable mindset with a desire to master established sales methodologies.
Exceptional verbal and written communication skills.
High level of determination and resilience to handle the challenges of cold outreach.
Benefits
🎯 Performance-based incentives tied to SQL generation
🚀 Professional growth within a mature sales organization
🛠️ Opportunity to work autonomously with modern sales tools
💰Commission structure with high earning potential
🧠 Professional autonomy and independent work environment
УдалённоEthiopia; Pakistan; Jamaica; Costa Rica; Colombia; Dominican Republic; Ability to work fixed USA business hours (9:00 AM – 5:00 PM US Time Zone) regardless of your physical location
Location: United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
A new role has arisen for a Tax Manager to join our Tax team based in the UK. This role will be to support our Americas regions and will report to our Tax Director. The role will be remotely based anywhere in the UK.
The role will be accountable for the following:
Transfer pricing and agreements
Financing and repatriation
M&A, recaps and new-country projects
Legal and Treasury interface
Employment tax / customs frameworks
Americas + APAC tax outcomes and first review
You will work with the Tax Director to implement Global tax improvements and initiatives including systems improvements, documenting tax processes and specific tax projects.
The Requirements
To be successful for this position you will be Business or Accounting degree qualified and a holder of recognised or professional account qualification e.g. ACA and ACCA.
You will have demonstrable Americas tax experience gained within an international business environment. This can include but not be limited to US, Canada, Mexico, Guyana, Trindad and Tobago etc.
You will be a team player who continually finds new ways of improving efficiency and value. You will be detail and quality focused and have previous experience working in a fast paced environment.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
УдалённоUnited Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: Basel, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Manage and lead customer facing teams providing IT support services to ensure consistent and high-quality service performance.
Oversee day-to-day operations of IT service delivery, ensuring adherence to service level agreements (SLAs) and operational KPIs.
Develop and implement strategies to improve service efficiency, quality, and customer satisfaction.
Act as the primary point of contact for service delivery-related issues, working with customer stakeholders and internal teams to resolve incidents and escalations.
Collaborate with other teams to ensure seamless integration of services and efficient service delivery.
Lead regular service reviews with customers to monitor performance, gather feedback, and address service improvement opportunities.
Ensure effective resource management, scheduling, and workload distribution across the service delivery team.
Drive continuous service improvements by identifying trends and understanding business needs.
Identify opportunities to deliver additional projects supporting the customer’s needs and to develop and improve the services.
Maintain accurate documentation of service delivery processes, incidents, and problem resolutions.
Requirements
Proven experience in IT service delivery or IT service management, ideally 10 years of experience.
Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and IT service management best practices.
Experience managing service delivery in a fast-paced, customer-facing environment.
Good understanding of IT systems, networks, and infrastructure.
Strong problem-solving and troubleshooting skills with the ability to manage complex technical challenges.
Good communication and interpersonal skills with the ability to build relationships and collaborate effectively.
Ability to motivate and manage a team to achieve service delivery goals.
Experience with service management tools (e.g., ServiceNow, BMC, etc.) is a plus.
Good understanding of and motivation for working in the regulated pharmaceutical environment
Strong sense of urgency handling critical issues with possible high business impact and allocating resources accordingly.
Ability to prioritize and manage multiple demands, projects and cross-functional teams
Proven experience in global IT service delivery or IT service management
Ability to involve and communicate effectively with necessary stakeholders, understand business requirements
Fluency in German and English language
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Recruitment coordination (communication with agencies, candidates & clients)
Active & passive search prior open roles
Being responsible for open roles filling
Management of simple recruitment processed (management of open / closed / incoming new roles)
Responsibility for on / off boarding of contractors prior roles
Administrative tasks (repetitive ones including)
Active & passive communication within company internally, cooperation with various departments
Requirements
1+ years of experience within recruitment (agency, in-house)
Experience within administrative field from business / corporate environment
Basic IT literacy (MS Office, usage & knowledge of LinkedIn)
Active approach, fast & dynamic way of work
Proactive, goal-oriented mentality with target’s achievement mindset
English language business level; any additional language is nice to have
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Brazil; Philippines; Chile; Mexico; Peru; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success.
Job Summary
We are looking for a proven Account Executive with a strong track record of closing high-value B2B SaaS deals and generating significant annual recurring revenue (ARR).
We're looking for someone who has already demonstrated the ability to build pipeline, navigate complex sales cycles, engage senior decision-makers, and consistently close substantial deals.
You'll own the entire sales cycle, from identifying and prospecting potential customers to running executive-level discovery calls, delivering product demos, negotiating commercial terms, and closing new business.
Key Responsibilities
Manage the entire B2B SaaS sales process, from prospecting and initial outreach through to negotiation and closing.
Build a consistent pipeline of qualified opportunities using ZoomInfo Enterprise and other outbound prospecting strategies.
Identify high-value target accounts, understand their business challenges, and develop tailored outreach strategies.
Execute targeted cold email, cold calling, and multi-channel outreach campaigns to generate qualified meetings.
Lead consultative discovery calls to uncover customer pain points, assess buying intent, and establish commercial fit.
Deliver compelling, tailored product demos that communicate value and demonstrate clear business outcomes.
Build relationships with multiple stakeholders across target accounts, including CROs, VPs of Sales, RevOps leaders, and Sales Enablement executives.
Develop commercial proposals, manage objections, negotiate pricing, and navigate complex buying processes.
Consistently convert qualified opportunities into high-value, recurring revenue contracts.
Maintain accurate CRM records, track deal progression, and provide clear revenue forecasts.
Work closely with the founder to refine messaging, improve sales processes, and identify opportunities to accelerate growth.
Requirements
Proven experience as an Account Executive or Senior Account Executive within a B2B SaaS or technology business.
A demonstrated track record of generating and closing at least $600,000 in ARR sales.
Strong full-cycle B2B SaaS sales experience with measurable quota attainment.
Experience selling solutions with approximately $40K–$150K ACV.
A history of consistently achieving or exceeding ambitious sales targets.
Experience selling to senior decision-makers, including CROs, VPs of Sales, RevOps leaders, Sales Enablement executives, or other revenue leaders.
Exceptional outbound prospecting and self-sourcing capabilities.
Proven ability to build and manage pipeline without relying entirely on inbound leads.
Confidence leading executive-level discovery calls and complex, multi-stakeholder sales cycles.
Strong presentation, product demonstration, objection-handling, and negotiation skills.
Ability to work independently and directly with a founder in a fast-paced startup environment.
Commercial judgment and the ability to build structure where sales processes are still evolving.
Benefits
🌎 Fully remote position with a flexible working environment
🚀 Join an ambitious technology company at an exciting stage of growth
📈 Take ownership of the full sales cycle and directly influence company revenue.
🎯 Performance-driven bonuses and incentives
🤝 Work closely with the founder and have a meaningful voice in commercial strategy.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Remote within: US, Canada, UK, Portugal
About the role
New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.
As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.
Responsibilities
Product strategy and roadmap
Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Customer experience
Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
Ensure customers can understand what protections they have, what events mean, and what action to take.
Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.
Operations and communications
Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities
Skills Required
Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
Customer empathy and strong product judgment, especially for complex technical workflows.
Excellent written and verbal communication for technical and non-technical audiences.
Comfort operating in a fast-moving, ambiguous security environment.
Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.
Nice to have
Security research, exploit-development, or detection-engineering experience.
Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
Experience with code scanning, software supply-chain security, or exposure discovery.
An established presence in the security research community, conference speaking, technical writing, or press engagement.
Compensation
Compensation may be adjusted depending on work location.
For
Lisbon
based hires: Estimated annual salary of 65,000 - 80,000 EURO
For
New York City
based hires: Estimated annual salary of $156,000 - $216,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THE ROLE
The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.
We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.
This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.
This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.
We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.
WHAT YOU'LL DO
• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.
• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.
• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.
• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.
• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.
• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.
WHAT YOU’LL BRING TO THE TEAM
• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.
• Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.
• Ability to map complex processes, identify root causes and design simpler, scalable operating models.
• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.
IDEALLY, YOU'LL ALSO BRING
• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.
WHAT SUCCESS LOOKS LIKE
• The end-to-end commercial process is documented and ownership is clear.
• The biggest quote-to-cash bottlenecks have been identified and materially removed.
• Critical handoffs between teams and systems are more reliable and measurable.
• New products can enter the commercial process without bespoke workarounds.
• Leadership has a clear view of operational health and where intervention is needed.
• GTM operations are built ahead of the business's growth rather than catching up with it.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
ABOUT YOU:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
RESPONSIBILITIES:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
REQUIREMENTS
- 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
- Proven success managing enterprise renewal and expansion cycles.
- Track record of meeting or exceeding retention and growth targets.
- Executive presence and ability to influence VP+ and C-level stakeholders.
- Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
- Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
- Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
- Experience leading cross-functional initiatives without direct authority.
A plus if you have:
- Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
- Deep analytical fluency in ecommerce experimentation and performance data.
- Previous experience working with Constructor or Constructor customers
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: US - United States
Scopely is looking for a
Live Ops Manager
to join our
MARVEL Strike Force
team in the US and Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MARVEL Strike Force
is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will Do
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition.
Translate Strategy into Execution:
Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
Manage the Implementation Partner:
Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
Own Execution Readiness:
Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
Provide Strategic and Value Quality Assurance:
Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
Coordinate Across Live Ops:
Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
Improve Operating Systems:
Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
Use Data to Inform Delivery:
Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
Accelerate Through Artificial Intelligence:
Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What We're Looking For
3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Bonus Points
Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
A deep understanding of the Marvel intellectual property and its player community
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$140,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Canada
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is 299,300 to 372,600 CAD plus a target annual bonus of 20 percent of base. That's total target cash of roughly 359,160 to 447,120 CAD. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: United States
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Principal Executive Recruiter at GitLab, you’ll lead VP-level and other senior leadership searches across Sales, People, Legal, Finance, and other corporate teams. You’ll partner directly with senior executives to identify, engage, assess, and hire leaders, bringing market intelligence and a research-driven approach to complex, often confidential searches. Alongside owning searches end to end, you’ll help shape the strategies, frameworks, and practices that strengthen executive recruiting at GitLab, balancing search rigor with the agility of a fast-moving technology organization.
What you’ll do
Lead VP-level and other senior leadership searches end to end, from search strategy and market mapping through assessment, selection, and closing.
Advise C-suite executives and senior business leaders on hiring decisions, challenge assumptions, and navigate complex stakeholder dynamics.
Develop talent strategies using market mapping, competitive intelligence, creative sourcing, and recruiting data to guide each search.
Build relationships with passive executive talent, understand their motivations, and connect opportunities to GitLab’s mission and business priorities.
Partner with hiring leaders to define success profiles, assess executive capabilities and business impact, and guide evidence-based hiring decisions.
Own executive candidate relationships and deliver a high-touch experience through compensation discussions, competing opportunities, and negotiations.
Manage multiple confidential, business-critical searches with discretion, balancing urgency, quality, stakeholder alignment, and candidate experience.
Collaborate with Talent Acquisition leadership and executive recruiting peers to improve search frameworks, assessment practices, reporting, and tools.
What you’ll bring
Experience independently leading VP-level and senior executive searches through successful hires in an executive search firm, an in-house executive recruiting function, or both.
Executive recruiting experience across functions such as Sales, People, Legal, Finance, or other corporate teams, with the business acumen and curiosity to learn new domains.
The ability to build trusted relationships with C-suite executives, influence senior stakeholders, and provide candid, evidence-based guidance on hiring decisions.
Skills in talent research, market mapping, creative sourcing, leadership assessment, and engaging and closing passive executive talent.
Business judgment, communication, and negotiation skills to navigate sensitive searches, complex compensation discussions, and competing executive priorities.
Experience developing or improving executive search methodologies, frameworks, and processes while maintaining speed and flexibility.
A hands-on approach to managing multiple high-priority searches independently and working through ambiguity.
Experience in high-growth technology or enterprise software organizations, global executive searches, and distributed organizations is helpful.
About the team
You’ll join a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab’s operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across Business teams.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$184,800
—
$314,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure team is seeking a Data Center Energy Lead to secure power capacity and accelerate energy delivery for our rapidly expanding AI compute footprint. You'll work at the intersection of energy markets, utility operations, and AI infrastructure needs, leading multi-hundred megawatt procurement efforts and building strategic relationships with utilities, grid operators, and regulators across multiple jurisdictions. This role is essential to ensuring Anthropic can scale compute capacity efficiently while navigating complex energy market dynamics and regulatory environments to achieve the speed and scale required for frontier AI development.
Responsibilities:
Lead energy procurement and markets strategy to secure multi-hundred megawatt power capacity for AI infrastructure, structuring utility partnerships and commercial agreements that prioritize speed-to-energization and scale
Own utility and regulatory stakeholder management across multiple jurisdictions, building strategic relationships with ISOs, transmission operators, and utilities to accelerate interconnection timelines and unlock constrained capacity
Drive energy markets and policy strategy for AI compute facilities, monitoring regulatory developments and engaging policymakers to address grid capacity challenges and expedite approval processes for critical infrastructure
Partner with engineering and delivery teams to translate energy market dynamics and utility constraints into actionable capacity acceleration strategies that align procurement schedules with aggressive project timelines
Develop deep market intelligence on regional power availability, transmission constraints, and interconnection queue dynamics to inform site selection and deployment strategy
Structure innovative commercial frameworks and partnership models that enable faster power delivery and mitigate grid capacity risks across Anthropic's datacenter portfolio
You may be a good fit if you:
Have 15+ years of experience in energy procurement, utility development, or power markets for large-scale infrastructure projects
Have deep expertise in wholesale power markets, utility interconnection processes, and transmission system planning
Have experience securing 100+ MW of power capacity and navigating complex utility service agreements or power purchase agreements or other offtake agreement structures
Are proficient in analyzing energy market dynamics, regulatory frameworks, and grid constraints to inform strategic decision-making
Have strong stakeholder management skills and experience building relationships with utilities, ISOs/RTOs, regulators, policymakers and critical equipment vendors.
Have excellent communication skills and can translate complex grid and regulatory dynamics into actionable business strategies for technical and non-technical audiences
Strong candidates may also have some of the following:
Past experience with energy procurement specifically for datacenters, high-performance computing, or AI/ML infrastructure
Familiarity with hyperscale infrastructure requirements and the unique power demands of large-scale AI training and inference workloads
Experience with regulatory affairs, energy policy advocacy, or engagement with state/federal energy commissions (FERC, state PUCs)
Background in transmission planning, interconnection study processes, or grid capacity analysis
Understanding of emerging grid technologies (energy storage, demand response, distributed energy resources) and how they can accelerate capacity delivery
Track record of structuring creative solutions to overcome grid constraints and compressed timelines in competitive power markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
УдалённоTurkey
Удалённо
Poland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.