Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll build the data and measurement systems that power our post-training, benchmarking, and agent capability efforts.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own synthetic data pipelines, evaluation design, the tasks and grading behind training environments, and the systems that turn feedback from domain experts into training signals and rewards. These are tasks where correctness often can’t be verified automatically, so defining and measuring quality is a core research challenge. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers who can build reliable data and evaluation systems, question what a metric actually tells us, and work closely with researchers and legal experts to turn model failures into measurable improvements.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Build synthetic data pipelines that generate, filter, and curate training and evaluation samples for complex legal reasoning and agentic workflows.
- Design evaluations and verifiers that reflect real legal work, calibrate them against expert judgment, and investigate where they fail.
- Build and maintain capability benchmarks like our Legal Agent Benchmark (LAB), along with product-focused evals that track how models perform on real customer workflows.
- Work with legal domain experts to define quality metrics, rubrics, and other grading mechanisms for training and evaluation.
- Own training and evaluation data quality, including provenance, coverage, and safeguards against contamination.
- Close the loop from product usage and customer feedback to new evaluations and training data, so models improve where customers need them most.
- Partner with researchers to investigate model failures, distinguish real gains from misleading metrics, and use findings to guide training and release decisions.
WHAT YOU HAVE
- Experience building data pipelines, ML evaluation systems, or experimentation tooling, with strong Python skills and ownership of production-quality code.
- A rigorous approach to measurement, including statistical reasoning, experimental design, and understanding when a metric can mislead.
- The ability to translate ambiguous goals or expert judgment into structured datasets, rubrics, and measurable criteria.
- Experience with synthetic data, LLM evaluations, automated raters, or preference data is a plus. Strong data and measurement engineering experience close to ML model development is valuable even without prior LLM work.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll own how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the post-training recipe across SFT and RL, including reward design and verification for challenging, semi-verifiable legal tasks. You’ll help set the research direction and carry ideas from experiments through training runs to models used by customers. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers and scientists who have gotten training runs working at scale, are immersed in RL for language models, and want their work to reach users quickly.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Own and pursue a research agenda to improve model capability on long-horizon legal reasoning and agentic workflows.
- Design and run post-training experiments across SFT and RL, building on leading open-weight models.
- Develop reward functions and verifiers for semi-verifiable tasks, including rubrics, learned preference models, and expert preference data, and study where they break.
- Run and debug training at scale, addressing divergence, reward hacking, and instability.
- Build and use rigorous evals to track improvements and decide what ships.
- Design, implement, test, and debug code across our research stack.
WHAT YOU HAVE
- Hands-on experience post-training LLMs with SFT and RL, including preference optimization, and direct ownership of training runs and results.
- Deep ML fundamentals and experience getting distributed training runs working reliably.
- Strong engineering skills in Python, with production-quality code and end-to-end system ownership.
- Research experience in RL for language models or reward modeling, with the ability to move quickly from experiments to shipped improvements. Publications welcome, not required.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll own how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the post-training recipe across SFT and RL, including reward design and verification for challenging, semi-verifiable legal tasks. You’ll help set the research direction and carry ideas from experiments through training runs to models used by customers. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers and scientists who have gotten training runs working at scale, are immersed in RL for language models, and want their work to reach users quickly.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Own and pursue a research agenda to improve model capability on long-horizon legal reasoning and agentic workflows.
- Design and run post-training experiments across SFT and RL, building on leading open-weight models.
- Develop reward functions and verifiers for semi-verifiable tasks, including rubrics, learned preference models, and expert preference data, and study where they break.
- Run and debug training at scale, addressing divergence, reward hacking, and instability.
- Build and use rigorous evals to track improvements and decide what ships.
- Design, implement, test, and debug code across our research stack.
WHAT YOU HAVE
- Hands-on experience post-training LLMs with SFT and RL, including preference optimization, and direct ownership of training runs and results.
- Deep ML fundamentals and experience getting distributed training runs working reliably.
- Strong engineering skills in Python, with production-quality code and end-to-end system ownership.
- Research experience in RL for language models or reward modeling, with the ability to move quickly from experiments to shipped improvements. Publications welcome, not required.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you'll own how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the post-training recipe across SFT and RL, including reward design and verification for challenging, semi-verifiable legal tasks. You’ll help set the research direction and carry ideas from experiments through training runs to models used by customers. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers and scientists who have gotten training runs working at scale, are immersed in RL for language models, and want their work to reach users quickly.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Own and pursue a research agenda to improve model capability on long-horizon legal reasoning and agentic workflows.
- Design and run post-training experiments across SFT and RL, building on leading open-weight models.
- Develop reward functions and verifiers for semi-verifiable tasks, including rubrics, learned preference models, and expert preference data, and study where they break.
- Run and debug training at scale, addressing divergence, reward hacking, and instability.
- Build and use rigorous evals to track improvements and decide what ships.
- Design, implement, test, and debug code across our research stack.
WHAT YOU HAVE
- Hands-on experience post-training LLMs with SFT and RL, including preference optimization, and direct ownership of training runs and results.
- Deep ML fundamentals and experience getting distributed training runs working reliably.
- Strong engineering skills in Python, with production-quality code and end-to-end system ownership.
- Research experience in RL for language models or reward modeling, with the ability to move quickly from experiments to shipped improvements. Publications welcome, not required.
We are hiring for this role across multiple levels.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
In this role, you’ll own how we adapt and improve leading open-weight models for legal work.
We recently post-trained our first model built for legal work, and we’re now building the team to scale up our post-training efforts. You’ll own the post-training recipe across SFT and RL, including reward design and verification for challenging, semi-verifiable legal tasks. You’ll help set the research direction and carry ideas from experiments through training runs to models used by customers. You’ll join a small, high-bar team of hands-on engineers and researchers, where each person owns a large part of the work.
We’re looking for research engineers and scientists who have gotten training runs working at scale, are immersed in RL for language models, and want their work to reach users quickly.
Learn more about our work at harvey.ai/research http://harvey.ai/research.
WHAT YOU'LL DO
- Own and pursue a research agenda to improve model capability on long-horizon legal reasoning and agentic workflows.
- Design and run post-training experiments across SFT and RL, building on leading open-weight models.
- Develop reward functions and verifiers for semi-verifiable tasks, including rubrics, learned preference models, and expert preference data, and study where they break.
- Run and debug training at scale, addressing divergence, reward hacking, and instability.
- Build and use rigorous evals to track improvements and decide what ships.
- Design, implement, test, and debug code across our research stack.
WHAT YOU HAVE
- Hands-on experience post-training LLMs with SFT and RL, including preference optimization, and direct ownership of training runs and results.
- Deep ML fundamentals and experience getting distributed training runs working reliably.
- Strong engineering skills in Python, with production-quality code and end-to-end system ownership.
- Research experience in RL for language models or reward modeling, with the ability to move quickly from experiments to shipped improvements. Publications welcome, not required.
We are hiring for this role across multiple levels.
COMPENSATION
$230,000 - $450,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, TX
About the Role
We are seeking a Data Center Design Engineer to design Cloudflare’s pending and future infrastructure deployments for generational improvement in cost, quality, and speed of deployment. In this role, you will lead electrical design and end-to-end execution for new sites, expansions, and infrastructure upgrades supporting compute, storage, and high-density liquid-cooled GPU deployments. We are looking for someone who excels at progressing many projects in parallel, managing dynamic day-to-day priorities with many stakeholders, and serving as Cloudflare's owner's representative to refine data center design best practices in a high-growth environment. Getting stuff done is a must!
The Data Center Strategy team is part of Cloudflare’s global Infrastructure (INF) team. The INF team grows and manages Cloudflare’s global data center/PoP footprint, enabling Cloudflare’s tremendous growth with compute, network, and data center infrastructure, utilizing an extensive range of global partner vendors.
What you'll do:
Translate data center capacity requirements into actionable white space design and/or rack plans within individual data center contract constraints for power, coolingManage implementation phase of cage projects with data center providersDesign low voltage structured cabling, fiber, cross-connect & conveyance infrastructure as well as any supporting infrastructure on the data center ceiling/floorWork with supply chain team on rack integration plans and location deployment qualification
Work cross-functionally with Cloudflare data center engineering team and other internal teams (capacity planning, network strategy, security) to verify scope and solution and create repeatable standard installation procedures
Take ownership of and lead projects to design and implement data center expansions or new data centers on tight deadlines with minimal oversight
Technical support in negotiations with external data center partners
Assist in RFP preparation, review and cost/engineering analysis
Review one-line diagrams and cooling equations for new and existing data centers (Data Center M&E)
Power component (PDU) review/approval for Hardware sourcing team
Implement, document and maintain power consumption tracking tools and fulfil ad-hoc reporting requests
Research new and innovative power efficiency technologies and programs
Travel up to 25% to perform infrastructure audits, validate data center construction work and buildouts, and participate in commercial processes.
Develop and execute modular and prefabricated data center construction strategies to accelerate time-to-market and optimize cost efficiency
Perform electrical short-circuit, coordination, arc flash, and load flow engineering studies to ensure system reliability and compliance
Other duties as assigned
Partner with Hardware Sourcing and SRE/Infrastructure teams to validate PDU specifications, rack integration plans, and power distribution topologies across global PoP footprints
Lead electrical design and end-to-end execution for new sites, expansions, and infrastructure upgrades from site qualification and basis of design through energization, commissioning, and operational handover
Serve as Cloudflare's electrical owner's representative, defining design criteria, scopes, deliverables, responsibility matrices, review gates, and acceptance requirements for data center operators, consulting engineers, contractors, commissioning agents, utilities, and vendors
Design and review utility-to-rack infrastructure, including utility service, transformers, switchgear, generators, UPS systems, transfer systems, modular and prefabricated electrical assemblies, busway, feeders, whips, rack PDUs, grounding, and metering
Define electrical interfaces and auxiliary-load requirements for direct-to-chip liquid cooling, coolant distribution units (CDUs), pumps, controls, leak detection, facility water systems, and heat-rejection equipment
Develop and review basis-of-design documents, single-line diagrams, specifications, equipment schedules, calculations, sequences of operation, and interface control documents
Oversee technical acceptance of FAT, SAT, Level 1–5 staged commissioning, integrated systems testing, failure-mode testing, deficiency closure, and turnover documentation
Define EPMS, metering, telemetry, and capacity-tracking requirements for operational power and capacity management
Requirements
Bachelors or equivalent experience plus 5+ years of experience in data center mechanical and electrical design and operations/deployment/installation, P.E. certification or equivalent a plus
Experience in HVAC, Chilled Water Systems, Condenser Water Systems, Pump controls, Glycool/Glycols, AHU units (DX, split, RTU, CRAC, etc.), CRAH, Raised Floor Systems, HOT/COLD aisle containment and Building Management Systems
Understanding of basic electrical theory (voltage, current, power), basic circuit design & analysis, and single- and three-phase power systems
Familiarity with Data Center M&E infrastructure design concepts, electrical/UPS topologies, cooling methodologies (central plant, room cooling, high density thermal strategies)
Familiarity with industry standards for resilient Data Center design and Uptime Institute Tier Classifications
Excellent verbal, written communication and presentation skills
Experience working with multiple time zones and multiple cross-functional teams
Experience working on time sensitive projects with delivery responsibility under pressure
Understanding of network hardware architecture, data center switching/routing infrastructure, and optical line/transceiver power and thermal profiles
Experience acting as an owner's technical representative, governing external delivery partners, reviewing third-party designs, resolving technical disputes, and driving noncompliance and project risks through documented closure
Expertise in medium- and low-voltage distribution, transformers, generators, UPS systems, switchgear, transfer systems, busway, grounding, protection, and rack-level power architectures for high-density deployments
Understanding of direct-to-chip liquid cooling and the electrical dependencies of CDUs, pumps, controls, facility water systems, and heat-rejection equipment
Experience with construction administration, equipment testing, energization planning, staged commissioning, integrated systems testing, deficiency management, and failure-mode testing
Experience with utility coordination, design-deviation governance, power-quality or incident investigations, and lifecycle management of mission-critical electrical infrastructure
Bonus Points
Degree in electrical/mechanical engineering or IT a plus
Experience in large-scale mission critical facility infrastructure design, construction, commissioning, and/or operations a plus
Experience with industry standards and building codes including NFPA 70/NEC, IEEE, NEMA, ANSI, UMC, ASHRAE, UBC, LEED, and Uptime Institute standards
Knowledge of programming languages a plus
JIRA, Confluence admin-level experience a plus
AutoCAD experience a plus
Experience with FLOTHERM or Tileflow a plus
Hands-on experience with hardware validation, power/cooling capacity modeling, or thermal simulation tools (such as FLOTHERM or Tileflow)
Familiarity with systems programming, scripting (Python, Go, or Bash), or automation workflows for power/infrastructure tracking
Experience with NVIDIA DGX, GB200/GB300 NVL, OCP Open Rack, or comparable liquid-cooled GPU platforms and AI factory reference architectures
Experience with ETAP, SKM PowerTools, EasyPower, or equivalent software for dynamic modeling, generator transient analysis, harmonic analysis, and UPS compatibility assessment
Experience with EPMS/BMS integration, branch-circuit monitoring, rack-level telemetry, metering, capacity forecasting, or automated infrastructure reporting
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Implementation Consultant on the Customer Success team, you’ll lead technical deployments and customer enablement for 1Password’s product suite, partnering with Project Managers, Technical Account Managers, and Solutions Architects to deliver successful outcomes for commercial and enterprise customers. You’ll combine hands-on configuration, project management, customer training, and technical guidance to help organizations adopt secure, effective ways of working. Your work will help customers protect access to the tools and information they rely on every day, advancing 1Password’s mission to make life easier and safer for everyone.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years of experience leading technical implementations from planning through launch, with experience in implementation consulting, solutions engineering, customer onboarding, with a proven track record of leading software deployments for large or complex organizations in a related Business-to-Business (B2B) Software as a Service (SaaS) environment.
- Combine strong technical aptitude with project management experience, including managing timelines, coordinating stakeholders, tracking time, and monitoring utilization.
- Configure solutions and answer complex customer questions independently, knowing when to involve the right internal partners.
- Understand identity and security concepts such as identity providers (IdPs), Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, Mobile Device Management (MDM), and Zero Trust.
- Communicate clearly with technical practitioners, senior stakeholders, and audiences with different levels of technical knowledge.
- Design and deliver engaging virtual and in-person training for enterprise administrators, executives, and end users.
- Use artificial intelligence (AI), automation, and workflow improvements thoughtfully to reduce repetitive work and create reusable solutions.
What you can expect:
- Lead the hands-on configuration, integration, validation, and launch of 1Password’s Enterprise Password Manager, SaaS Manager, Device Trust, and Unified Access.
- Partner with Project Managers on implementation plans, customer coordination, timelines, and delivery risks.
- Collaborate with Technical Account Managers, Solutions Architects, and Customer Success partners to understand customer environments and align technical approaches with business goals.
- Manage a portfolio of active customer engagements, balancing independently led implementations with training and enablement support for Project Manager-led projects.
- Deliver customized technical consultations and training sessions, including occasional onsite sessions for customers.
- Translate technical concepts into clear business value and help customers adopt solutions that support their security and operational goals.
- Identify risks early, drive issues to resolution, and improve playbooks, training materials, processes, and AI-powered workflows that strengthen the customer experience.
- Share implementation expertise with teammates through mentoring, knowledge sharing, and continuous improvement initiatives.
- Travel occasionally for customer engagements, team events, or other business needs.
USA-based roles only: The annual base salary for this role is between $102,000 USD and $148,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $102,000 CAD and $148,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed.
We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include:
Workspaces & User Management (serving external customers)
- Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more
- Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures.
- Shipping customer-facing features end to end, from backend services to the admin and settings UI.
Permissions & Resources (serving ElevenLabs engineering teams)
- Designing and building generic resource and permissioning services that product teams use to build features safely and quickly.
- Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access.
- Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code.
In both teams you will:
- Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected.
- Roll out changes safely and with minimal disruption to existing users, teams or systems.
- Debug and operate what you build, working from customer reports, logs and code.
- Own features from scoping to completion, with the support of experienced engineers who are happy to mentor.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development, with comfort working across the stack where the work needs it.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly.
- Comfort with ambiguity: working out what should be built, and prioritising among competing signals.
Bonus:
- Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar).
- Experience with Kubernetes.
- Experience building internal platforms or services used by other engineering teams.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Dallas-Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Driver Support Agent
, you will focus on supporting prospective drivers across all North America markets throughout their onboarding journey. You will play a crucial role in guiding drivers through compliance steps, conducting helpful outreach, and resolving onboarding roadblocks to ensure a smooth, welcoming experience.
**This is a full-time, in-person position requiring availability Monday through Friday, 9:00 AM to 5:00 PM.**
What You’ll Do:
Follow up with driver applicants across all North America markets to offer support and guide them through their application
Assist prospective drivers with required compliance steps, background checks, and documentation requirements
Troubleshoot applicant inquiries and resolve friction points throughout the onboarding process
Conduct proactive outreach to candidates needing additional support or follow-up
Identify and escalate complex compliance or technical issues to appropriate internal teams
Who You Are:
Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus!
Strong mental acuity and analytical problem-solving skills
A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks
Skilled in prioritizing and strong delegation skills to optimize team performance
Able to manage multiple priorities simultaneously while maintaining accuracy and focus
A clear communicator with excellent reading comprehension and writing skills
Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders
Calm, cool, and collected—able to stay even-keeled during urgent or high-pressure issues
A well-rounded team player who takes ownership of (and pride in) your work
Ownership-driven: you take charge of ongoing issues and manage them through to resolution
Comfortable with ambiguity; able to create solutions even when no SOP exists
Demonstrated leadership with strong prioritization skills
An action-oriented executor: you take initiative to solve problems and get the job done
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $20-$22 / hour
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Remote USA
Workplace: remote
ABOUT YOU
Xsolla Ads connects advertisers with players across Xsolla's games and commerce surfaces. Every dollar that moves through it depends on two kinds of integration working correctly: the oRTB connections to the DSPs and SSPs that buy and sell our inventory, and the MMP and event integrations that tell advertisers whether a player installed, registered, or made a purchase.
You'll be the technical owner of those integrations for our strategic partners. That means you're the person a DSP calls when their bid rate falls off a cliff, the person an MMP works with to get postbacks mapped correctly, and the person who tells an advertiser exactly why their dashboard and ours disagree. You'll work with Partnerships, Product, Engineering, and Data, and you'll bring what partners need back into the roadmap in a form engineers can act on.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Responsibilites:
oRTB integrations (supply and demand)
Own technical onboarding for DSPs and SSPs, from spec review and test traffic through to production.
Map bid requests and responses against oRTB 2.5/2.6, including partner-specific extensions, and catch mismatches before they cost money.
Set up and maintain seats, deal IDs, and floors, and keep ads.txt, app-ads.txt, sellers.json, and SupplyChain object data accurate.
Troubleshoot bid rate, win rate, timeouts, creative rejections, and revenue discrepancies down to root cause.
MMP
and event integrations
Run integrations with MMPs such as AppsFlyer, Adjust, and Singular, plus direct advertiser postback setups.
Configure install and in-app event postbacks: macros and parameter mapping, click IDs, event names and values, attribution windows, and postback authentication.
Work with advertisers to define which in-app events matter for their campaigns and confirm they fire correctly before launch.
Reconcile conversion discrepancies between Xsolla, MMPs, and advertisers, and explain the cause in plain terms.
Strategic partner ownership
Be the technical point of contact on partner calls, and answer hard integration questions in real time.
Build integration plans and launch checklists, and stay close to partners through go-live.
Bring technical health and integration status into partner business reviews.
Voice of the partner
Turn partner requests and defects into well-scoped tickets with reproduction steps, logs, and expected behavior.
Give Product and Engineering early feedback on specs, so integration problems get caught on paper.
Write and maintain partner-facing integration guides and internal runbooks.
Data and reporting
Use SQL and logs to investigate discrepancies, monitor integration health, and spot problems before partners do.
Build simple dashboards and reports that show partner and integration performance.
Qualifications & Skills:
5–8 years in ad tech in a technical account management, solutions engineering, integration engineering, or partner support role.
Fluent in oRTB. You can read a bid request and response, explain what each object does, and spot what's wrong.
Hands-on experience setting up
MMP
integrations and debugging install and in-app event postbacks with at least one major
MMP
.
Working knowledge of the supply chain transparency stack: ads.txt, app-ads.txt, sellers.json, and SupplyChain object.
Strong with REST APIs, JSON, webhooks, and server logs. Comfortable writing SQL to answer your own questions.
Experience as the technical owner for strategic partners such as DSPs, SSPs, MMPs, ad networks, or large advertisers.
Clear communication with both engineers and non-technical partners, and calm under pressure when revenue is on the line.
Ownership: you take a problem through to resolution rather than logging it and handing it off.
Based in North America and able to work across North American time zones.
Nice to Have:
Hands-on experience with Prebid: Prebid.js, Prebid Server, or Prebid Mobile.
Familiarity with the Ad Context Protocol (
AdCP
) or other agent-to-agent advertising standards.
A track record of using Claude or other AI tools to get more done: writing integration test scripts, analyzing logs, drafting partner docs, or automating repeat work. Come ready to show us a real example.
Experience in mobile gaming, app monetization, rewarded ads, or offerwalls.
Familiarity with privacy-safe measurement such as SKAdNetwork and Privacy Sandbox.
What Your Week Looks Like:
A
DSP
's bid rate drops 40% overnight. You pull sample bid requests, find a field that changed format in the last release, and coordinate the fix with Engineering.
An
MMP
reports 18% fewer purchase events than we do. You trace it to event-value mapping and a deduplication rule, then agree the fix with both sides.
An
SSP
's sellers.json entry doesn't match our app-ads.txt, and buyers are filtering the inventory. You find the mismatch and get both files corrected.
A new advertiser wants to pay on day-7 retention. You work out which in-app events their
MMP
can send, map them, and test the postbacks end to end before the campaign goes live.
You notice three partners hitting the same integration problem, and you write it up for Product with a proposed fix.
How Success Is Measured:
New partners go from signed to live on schedule, without integration surprises in production.
Discrepancies get explained and closed, not left open as a standing argument.
Partners come to you first and resolve issues with you rather than escalating around you.
Engineering receives well-scoped tickets and spends less time on back-and-forth.
We catch integration health problems before partners report them.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Virginia
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers.
Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the entire state of Virginia. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU’LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a driven, strategic, and entrepreneurial Sales Development Manager to lead and scale our SDR team across EMEA. This will be the first dedicated SDR leadership role in the region, responsible for building a high-performing team that generates pipeline across leading law firms, professional services organizations, and in-house legal teams.
You will own hiring, onboarding, coaching, and performance management while partnering closely with Sales, Marketing, and RevOps to build a scalable pipeline generation engine. You’ll also help shape Harvey’s regional go-to-market strategy by refining targeting, messaging, and outbound programs that resonate with the European legal market.
If you’re excited by the idea of building teams, developing talent, and driving impact at a fast-growing AI company transforming legal work, we’d love to meet you.
WHAT YOU'LL DO
- Own regional pipeline performance: Drive the SDR team’s contribution to pipeline generation across inbound and outbound channels, ensuring strong alignment with EMEA sales targets.
- Build and scale the team: Hire, onboard, and develop a high-performing SDR team, helping establish the structure, operating cadence, and performance standards for the EMEA region.
- Coach and develop SDRs: Deliver hands-on coaching through regular 1:1s, call reviews, and deal strategy sessions to accelerate rep development and performance.
- Design onboarding and enablement: Partner with GTM enablement to create onboarding and ongoing training programs that ramp SDRs quickly and build strong product, industry, and prospecting expertise.
- Partner cross-functionally: Collaborate closely with Sales, Marketing, and RevOps to improve lead routing, campaign effectiveness, and pipeline conversion.
- Refine targeting and messaging: Continuously test and improve outbound strategies, messaging, and account targeting based on ICP fit and performance insights.
- Leverage data and tools: Use platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, Gong, and ZoomInfo to track team performance and optimize workflows.
- Build a strong team culture: Foster a high-performance culture grounded in ownership, learning, and collaboration.
WHAT YOU HAVE
- 4+ years of experience in SaaS sales or business development, with at least 1–2 years of direct SDR or BDR leadership experience.
- Proven success in building and managing pipeline-generating teams in a high-growth, outbound-focused environment.
- Deep understanding of modern sales development tools (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, Gong).
- A data-driven mindset with the ability to analyze team performance, uncover insights, and iterate quickly.
- Experience building SDR processes from scratch—comfortable in ambiguity and excited to be the architect of something new.
- A coaching-first leadership style: you invest in people, celebrate wins, and hold high standards with care.
- Excellent communication skills and executive presence—both internally and externally.
- Passion for AI, innovation, and the transformation of knowledge work—especially in professional services and legal.
- Influence tech stack - develop recommendations and drive implementation
- Prior experience selling into legal or professional services firms is a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Paris; Amsterdam; Munich; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an AI Deployment Strategist with Science Focus, you will drive the adoption and deployment of Mistral's AI solutions for science-heavy projects, working closely with customers from strategic vision to production implementation in domains like computer vision, robotics, and embodied AI.
This role sits at the intersection of deep technical expertise, business strategy, and hands-on deployment, ensuring our customers achieve transformative outcomes in specialized AI applications.
You will partner with senior executives to design AI roadmaps for science-driven use cases, collaborate with the Applied AI and Research teams to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to expanding Mistral's capabilities in cutting-edge AI domains.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex technical challenges in specialized domains, and are passionate about turning AI science into real-world impact.
WHAT YOU WILL DO
STRATEGIC DISCOVERY & VISION SETTING
- Lead executive-level workshops to identify science-specific business challenges and opportunities where Mistral's AI can drive step-change improvements in vision, robotics, embodied AI, and other specialized domains.
- Co-create AI adoption roadmaps with customers, articulating the "art of the possible" in science applications and a clear path to value.
- Collaborate with Account Executives to develop business cases for technically complex, science-driven solutions, quantify ROI, and align with customer objectives.
AI SOLUTION DESIGN & DEPLOYMENT (SCIENCE FOCUS)
- Architect end-to-end AI solutions for specialized domains, integrating Mistral's models and platform into science-specific workflows and technical infrastructure.
- Partner with the Applied AI and Research teams to design, prototype, and deploy science-focused AI solutions in production, ensuring scalability and impact.
- Own the execution of science-heavy pilot projects and proofs-of-value, demonstrating the potential of our technology in specialized domains and paving the way for full-scale deployment.
VALUE REALIZATION & CUSTOMER SUCCESS
- Serve as a trusted advisor to customers on science-driven AI strategies, ensuring they maximize the value of their investment in Mistral's specialized capabilities.
- Monitor key performance indicators (KPIs) tied to technical and business outcomes in science domains, and communicate progress to executive sponsors.
- Proactively identify expansion opportunities within accounts for science applications, building on initial successes to drive long-term partnerships.
CROSS-FUNCTIONAL COLLABORATION
- Act as the bridge between customers and Mistral's Research and Applied AI teams, synthesizing feedback to influence science-focused product and research roadmaps.
- Develop reusable assets, best practices, and playbooks for science domain deployments to scale go-to-market efforts.
- Travel (~30-60%) to foster deep client relationships and support on-site deployment of specialized solutions.
WHAT WE'RE LOOKING FOR
- 2+ years in a client-facing technical role (e.g., data science consulting, research engineering, or technical sales) with strong background in AI science domains (computer vision, robotics, embodied AI, etc.)
- You hold a degree in a scientific field (e.g., Computer Science, Robotics, Physics, Mathematics) - PhD is a plus
- Deep technical knowledge of AI/ML/Data Science with specialization in science domains, and the credibility to advise highly technical audiences
- Hands-on experience building and deploying science-focused AI applications (Python, C++, or similar) to demonstrate value in specialized domains
- Strong business acumen and problem-solving skills, with the ability to translate complex technical concepts into business value
- Executive presence and communication skills to influence senior stakeholders (VP, C-level) on technically advanced solutions
- Hands-on experience building and deploying AI applications (Python) in science domains
- Resilient, results-driven, and comfortable leading through influence in a highly technical, collaborative environment
- Experience with research-to-production transitions and working with research teams is a plus
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Marketing Operations Manager.
About the job
This position is needed to lead and optimize marketing automation systems, event integrations, conversational marketing channels, and scalable operational workflows.
As Marketing Operations Manager, you will drive the evolution of Twilio's marketing and revenue operations infrastructure. You will tackle complex system integration challenges at global scale, leveraging cutting-edge AI technologies to automate workflows. This role offers the unique opportunity to make a high-impact contribution by transforming how we connect with customers, empowering you to Own the Outcome of your career growth as you shape our future marketing technology stack.
Responsibilities
In this role, you’ll:
Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX enhancements to maximize conversion rates.
Analyze complex business requirements to design and deploy scalable automated workflows across CRM and marketing automation platforms.
Manage end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.
Integrate AI capabilities into marketing operations workflow designs to streamline core processes.
Diagnose and resolve system, workflow, and data synchronization issues across the broader marketing technology stack efficiently.
Collaborate with cross-functional teams across Marketing, Sales, and Technology to align system architectures with overarching go-to-market strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in a related field.
5+ years of hands-on experience in Marketing Operations, Demand Generation, Revenue Operations, or a related field.
3+ years of proven expertise with CRM and marketing automation platforms (e.g., Marketo, Salesforce), including a track record of developing scalable programs and optimizing workflows in event/webinar platforms (e.g., CVENT, BigMarker).
Demonstrated experience integrating AI into scalable marketing operations workflow designs and streamlining core processes.
Strong analytical and problem-solving skills to leverage campaign data for issue identification, alongside clear written and verbal communication skills across Marketing, Sales, and Technology teams in a fast-paced environment.
Desired:
Experience working in a fast-paced, remote-first global environment.
Hands-on experience working with Customer Data Platforms (CDPs) like Twilio Segment, as well as conversational marketing tools such as Qualified or Drift.
Certifications in Marketo (e.g., Adobe Certified Professional) or Salesforce (e.g., Administrator).
Passion for exploring emerging technologies and applying them to solve business challenges.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
Workplace: Remote
As a Clinical Operations Coordinator at Talkiatry, you will partner with our Clinical and Operational leaders (dyad leadership team) to drive clinician satisfaction and operational excellence. Your primary focus is on providing excellent experience for our clinicians by fielding, responding, and/or escalating questions that arise in their day-to-day practice.
In addition, you will coordinate key operational processes such as provider preferences, clinician time-off, clinician pre-ramp preparation, and clinician offboarding. Your seamless service and detail orientation will alleviate administrative burden for our clinicians and leadership (Chief Psychiatrists and Nurse Practitioner Director) in ways that make Talkiatry truly a special place to work. To be successful in this role, you will need exceptional organizational skills, clear communication, and the ability to adapt to the unique needs of each clinician or leader.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Monitor clinician communication channels for questions and/or escalations, use training and other resources to triage, reply, and/or escalate to the appropriate team, closing the loop once a resolution has been achieved.
- Process provider preference changes to ensure patients are appropriately matched with providers
- Manage provider exits & associated mass and individual transfers to help ensure patient retention
- Schedule onboarding introduction meetings for new hire clinicians and execute our Onboarding Checklist
- Assist in schedule management for our Chief Psychiatrists and Nurse Practitioner Directors
- Completing one-off projects as needed, developing materials for essential meetings as required
YOU HAVE:
- Excellent verbal and written communication skills.
- Strong time management and prioritization abilities.
- Excellent follow-through that is proactive and responsive.
- Proactive problem-solving skills and adaptability to changing plans and priorities.
- Exceptional customer service skills and a high level of organizational knowledge.
- Skilled with Microsoft Office Suite.
- Familiar with working in EMRs (big plus if eClinicalWorks (eCW))
- Bachelor’s degree preferred but not required
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
США; Experience working with multiple time zones and multiple cross-functional teams
УдалённоseniorRemote (United States | Canada)
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
seniorUnited States - Remote
Dallas-Fort Worth, TX
УдалённоseniorRemote USA; Based in North America and able to work across North American time zones
УдалённоVirginia
ГибридDublin
ОфисParis; Amsterdam; Munich; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоГеография найма не уточнена
seniorChicago, Illinois; This is a remote position with a requirement to be based in the Central Time Zone and a preference for location in the Greater Chicago area
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