Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals.
We understand that our commercial success is linked to our open source DNA and users’ success with our software. As such, we want team members who can effectively leverage this connection and help support the long-term health of our company.
In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity.
This is a demanding and rewarding role. It is a fast-paced and challenging environment. While our company is growing sustainably, we still have a lot of building and improving to do. And we do this work together with our teammates from more than 15 different countries. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership. This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry. You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible.
What You’ll Be Doing:
Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
Consistently meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales to win as a team
What Makes You a Great Fit:
Fluent in English (written and spoken)
Open to feedback and coaching, always looking for ways to improve
Clear and concise written and verbal communication style
Excellent organizational skills and the ability to prioritize many tasks and demands
Willingness and ability to take on any task - no matter how small or big - with a focus on quality
Resourceful and proactive in an environment that is constantly evolving
Driven by purpose and by winning with a team-first attitude
Located in the Netherlands
Bonus Points For:
Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things:
Would you be successful if you were part of our team?
Will you love working here and be a positive influence on your fellow colleagues?
Will you grow professionally and personally during your time here?
We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart.
During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained.
Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview.
Compensation & Rewards
In the Netherlands, the OTE (On-Target Earnings) compensation range for this role is 58,750 EUR - 61,850 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
You will have the opportunity to join a team responsible for designing the industry's leading Crypto trading system, including Spot, Margin, Perpetuals, Futures, Options, and various risk control models such as simple account, single-currency margin, multi-currency margin, and portfolio margin.
This system supports daily trading volumes of over ten billion USD for both retail and institutional clients.
What You’ll Be Doing
The plumbing of the exchange.
Order management, matching, margin, risk engine, lending/borrowing — across both spot and derivatives. When you ship, millions of trades route through your work the same day.
Infrastructure that holds up where others can't operate.
You'll work directly with Legal, Compliance, and local market teams — not to check boxes, but to design systems that clear the highest regulatory bar in finance. That bar is our moat.
Outlearning the competition.
Talk to traders, take apart competing systems, and decide where we lead vs. fast-follow — across crypto and TradFi.
The instruments that show us the market first.
Build the data and monitoring layer that gives us situational awareness of our own stack and the broader industry. If something's drifting, breaking, or shifting — you know before anyone else.
The 3–12 month direction.
Decide what we build next, and when, based on product lifecycle, competitive landscape, and what our capacity actually is — not what makes the deck look good.
Shipping through.
From spec to launch, you're the person who gets it out the door — pulling engineering, design, ops, and marketing into alignment without becoming the bottleneck.
The AI harness and agent architecture for your domain.
Design and ship multi-step agent workflows — tool use, retrieval, evaluation, human-in-the-loop checkpoints — that power how Core Trading operates. Spec agents the way you spec products.
What We Look For In You
Bachelor's degree or above in mathematics, physics or computer science major.
5+ years experience in building sophisticated backend systems in either crypto or Traditional Finance industry.
AI native skillset that allow you to ship at 10x because you automate the work flow first.
Possess rigorous logical thinking, excellent teamwork, communication skills and be able to coordinate resources to solve problems and achieve goals between different departments.
You possess a strong interest in trading, blockchain and the financial industry.
You are proactive, enthusiastic and sensitive to customers' feedback from a product lens.
Fluent in English and Mandarin (to communicate with Mandarin speaking clients / cross-teams).
Nice-To-Haves
Trading experience in sophisticated institutions.
Excel in quantitative research with various mathematics tools.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
You will have the opportunity to join a team responsible for designing the industry's leading Crypto trading system, including Spot, Margin, Perpetuals, Futures, Options, and various risk control models such as simple account, single-currency margin, multi-currency margin, and portfolio margin.
This system supports daily trading volumes of over ten billion USD for both retail and institutional clients.
What You’ll Be Doing
The plumbing of the exchange.
Order management, matching, margin, risk engine, lending/borrowing — across both spot and derivatives. When you ship, millions of trades route through your work the same day.
Infrastructure that holds up where others can't operate.
You'll work directly with Legal, Compliance, and local market teams — not to check boxes, but to design systems that clear the highest regulatory bar in finance. That bar is our moat.
Outlearning the competition.
Talk to traders, take apart competing systems, and decide where we lead vs. fast-follow — across crypto and TradFi.
The instruments that show us the market first.
Build the data and monitoring layer that gives us situational awareness of our own stack and the broader industry. If something's drifting, breaking, or shifting — you know before anyone else.
The 3–12 month direction.
Decide what we build next, and when, based on product lifecycle, competitive landscape, and what our capacity actually is — not what makes the deck look good.
Shipping through.
From spec to launch, you're the person who gets it out the door — pulling engineering, design, ops, and marketing into alignment without becoming the bottleneck.
The AI harness and agent architecture for your domain.
Design and ship multi-step agent workflows — tool use, retrieval, evaluation, human-in-the-loop checkpoints — that power how Core Trading operates. Spec agents the way you spec products.
What We Look For In You
Bachelor's degree or above in mathematics, physics or computer science major.
5+ years experience in building sophisticated backend systems in either crypto or Traditional Finance industry.
AI native skillset that allow you to ship at 10x because you automate the work flow first.
Possess rigorous logical thinking, excellent teamwork, communication skills and be able to coordinate resources to solve problems and achieve goals between different departments.
You possess a strong interest in trading, blockchain and the financial industry.
You are proactive, enthusiastic and sensitive to customers' feedback from a product lens.
Fluent in English and Mandarin (to communicate with Mandarin speaking clients / cross-teams).
Nice-To-Haves
Trading experience in sophisticated institutions.
Excel in quantitative research with various mathematics tools.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sydney, Australia
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Australian accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate
What you’ll do at Figma:
Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
Create thoughtful content to delight customers and internal partners surrounding the Figma platform
Collaborate with amazing Figmates to hone your craft and execute daily, we are looking for fantastic life-long learners who can operate with autonomy
We'd love to hear from you if you have:
8+ years professional experience, including 4+ years of sales engineering or solution consulting experience in a SaaS organization
Proven ability to quickly learn new technologies and effectively position solutions in presales, including defining success criteria and leading evaluations
Strong communication skills with experience delivering compelling presentations and product demonstrations to a variety of audiences, understanding and addressing the variety of personas and workflows across Product, Design, and Engineering
Experience with front-end development or the developer lifecycle
While not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
You embody our values and can thrive in a constantly evolving and growing environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Montreal; Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Principal Engineer to take architectural ownership of the agent-readable Shop Builder platform. This is the most senior individual contributor role on the DevX and AI team, and the decisions you make here — which surfaces to expose, which formats to support, which standards to set — will bind the platform for years.
You are not a manager, but your influence is org-wide. You define how developers and AI agents interact with Shop Builder's foundational capabilities: UI as Data, custom blocks, themes, data binding, catalog, payments. You are the technical authority on what the platform exposes and how, and you are deeply hands-on with the hardest parts of that work.
ABOUT US
Xsolla is a global payments and commerce platform for the games industry, used by thousands of publishers to monetize, distribute, and operate their titles worldwide. Shop Builder is Xsolla's storefront platform — used by publishers and game developers to launch and operate game shops, from straightforward catalog and webshops to fully custom storefronts built headless on our backend. For more information, visit xsolla.com.
The DevX and AI team owns the public APIs, documentation, and AI features that give developers — and AI agents — the full surface they need to customize and extend Shop Builder. This is a net-new team of seven, standing up to fill a real gap: no dedicated team has owned the developer surface end to end. That changes now.
Responsibilities
Own the technical architecture of the agent-readable Shop Builder platform: which APIs to expose, in what shape, through which surfaces (REST, SDK, MCP, CLI).
Define the interface contracts that LLMs and developers interact with — React component APIs, custom block schemas, theme tokens, data binding formats — and maintain them with the rigor of a public API.
Design and lead delivery of the MCP server that allows AI agents (Claude Code, Cursor, etc.) to build, deploy, and operate Shop Builder storefronts end-to-end without the editor in the loop.
Architect the CLI and local development environment: how developers scaffold projects, iterate locally, preview changes, and push to production.
Define the deploy, versioning, and rollback model for developer-published content — custom blocks, themes, and layouts.
Design the sandbox and preview environment system so agents and developers can iterate without touching live partner sites.
Set the documentation standard: written for LLMs and humans as first-class users, maintained from single canonical sources and published to every surface (CLI help, dev docs, MCP tool descriptions, AI context).
Lead the eval harness architecture: how the team measures whether an LLM-generated block, theme, or layout is correct before it ships.
Collaborate with Principal/Staff Engineers across payments, auth, live ops, and catalog to pull inbound capabilities into coherent developer-facing surfaces.
Serve as the technical bar-raiser for the team: define code standards, review critical implementation decisions, and mentor the Tech Lead and engineers.
Contribute to hiring and define the technical culture of the team from day one.
Qualifications & Skills
10+ years of professional engineering experience, with a demonstrated track record as a Staff or Principal engineer who has shaped platforms, APIs, or developer tooling used by external builders.
Deep expertise in designing and shipping public APIs and SDKs, including versioning strategy, backwards compatibility, and developer ergonomics — strong opinions about what makes an API delightful vs. painful.
Expert-level proficiency in JavaScript/TypeScript and React — the primary interface language for LLMs and developers on this platform.
Hands-on experience building CLI tooling and local developer workflows (scaffolding, hot reload, file-based config, deploy commands).
Solid understanding of the Model Context Protocol (MCP) or equivalent agentic tool-use interfaces, and practical experience building tools that AI agents can reliably invoke.
Experience building systems at global scale on cloud infrastructure (AWS or GCP), with deep knowledge of containerization, CI/CD, and infrastructure-as-code.
Ability to write and reason about LLM-friendly documentation and API surfaces: you understand that token-efficiency, predictability, and schema clarity matter as much as human readability.
Exceptional technical communication: clear RFCs and ADRs, productive architecture reviews, and the ability to explain second-order consequences to engineering and business leadership.
Comfort operating in a greenfield context — you define the structure rather than inherit it.
Nice to Have
Prior experience in game tech, digital commerce, or storefront platforms — understanding the publisher/developer relationship and headless vs. hosted deployment patterns.
Experience building platforms where AI agents are a first-class user: MCP servers, LLM tool registries, agent eval pipelines.
Familiarity with Figma's plugin/component API, design token standards, and design-to-code pipelines.
Contributions to open-source developer tooling, SDK frameworks, or API standards.
Background in block or extension marketplace design: sandboxing third-party code, schema validation, publisher ecosystems.
Published technical writing, conference talks, or influential community presence in developer tooling or AI-native development.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Business Systems Analyst to join the Business Systems team, supporting the operations and scaling of our Membership Services function. BSA roles can take different shapes at different companies; we are looking for a strong technical skillset accompanied by an excellent ability to understand user needs and make sound prioritization and implementation decisions. You’ll be a key contributor in evolving the technology and processes that our Membership Services team uses thousands of times each day. You’ll use your technical skills to improve the member experience and the efficiency of our operations across a suite of best-in-class 3rd party tools, custom software, and AI capabilities. The best candidates will bring a combination of strong technical skills, a relentless focus on understanding their customers, and a knack for improving high volume support operations.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*
RESPONSIBILITIES:
-
- Help build the consumer tech industry’s best customer support experience. Help us turn every member who interacts with Membership Services into a loyal WHOOP fan.
- Partner with stakeholders across Membership Services, Engineering, Product, and Operations to understand future system needs and translate them into technical solutions.
- Proactively identify and implement process improvements across Membership Services workflows, with a strong focus on automation, data accuracy, data security, and cross-system alignment.
- Demonstrate unusually high levels of initiative and autonomy as you go about solving problems.
- Define and execute User Acceptance Testing, training, and change management initiatives for end users.
- Drive projects related to case management, Computer Telephony Integration (CTI), self-service, customer experience, and order fulfillment logistics.
- Develop documentation for technical and non-technical audiences.
- Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship
- Be hands-on using AI platforms and tools to design, prototype, and evaluate AI-powered workflows, automations, and proofs of concept.
QUALIFICATION:
-
- BS in Information Systems, Computer Science, Business, or equivalent experience.
- 5+ years of professional experience in system administration, automation, product management, or software development with both functional and technical responsibilities.
- Ability to translate business processes into scalable system designs and technical requirements.
- Effective communication skills, with proven success collaborating across technical and non-technical teams.
- Experience with CRM (e.g. Salesforce; Hubspot) and Case Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM (e.g. Calabrio, Zendesk) systems.
- Customer-first mindset, proactively driving improvements to the end-user and customer experience.
- Entrepreneurial mindset, with the ability to think creatively, take calculated risks, and thrive in a fast-paced, dynamic environment.
- Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Kragujevac, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
full-time Support Associates
to join our Support team in
Kragujevac
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
full-time Support Associates
to join our Support team in
Belgrade
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior Researcher on our Cross-Cutting team to help us make better funding decisions across our entire portfolio. The Cross-Cutting team works on methodological questions, research quality, and big-picture problems that don't sit naturally inside any single program area.
Cross-Cutting team’s work has included pressure-testing our work through retrospective evaluations of completed grants (
"lookbacks"
) and scrutinizing grantmaking areas (
"red teaming"
), collecting
more on-the-ground quantitative and qualitative information
to check what our grantmaking might be missing, looking for
ways to use AI
to improve our research process, experimenting with new ways to
solicit feedback
, figuring out how to quantify the
“value of information”
in our grantmaking, and answering
thorny research questions
that affect our entire portfolio.
As a Senior Cross-Cutting Researcher, you'll shape ambitious research agendas that cut across GiveWell's portfolios and answer complex questions that inform grantmaking decisions across the organization. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We're open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small team focused on the methodological and cross-portfolio questions that shape how GiveWell does research. You'll sift through the countless questions we could try to answer, hone in on those that matter most, and partner with grantmaking teams (Malaria, Water, Nutrition, Vaccines, Livelihoods, New Areas) to pressure-test and extend their work. You'll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions GiveWell faces across its grantmaking. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. In the course of your work, you might approach questions like:
Are our grants actually achieving what we predicted? How do we know, and how can we improve our decisions over time?
How do we systematically incorporate field insights, monitoring data, and external feedback into our work?
How do we design M&E systems that tell us whether grants are working, not just whether grantees are reporting what we asked for?
How can we use AI tools to speed up or increase the quality of our work?
How should we model spillover effects? Do health programs affect income, and vice versa? Are we consistent in how we handle this across program areas?
How should we set our cost-effectiveness bar over time when funding and spending vary unpredictably year to year?
How should we value averting a death versus improving health outcomes versus increasing income? (Our "moral weights" problem)
Where are the systematic risks in our research (i.e., the areas where if we're wrong, we're making big mistakes in how we allocate funding)?
Team structure
Our research department is currently organized into eight teams, including Cross-Cutting:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
The Cross-Cutting team works closely with other grantmaking teams. Projects typically involve partnering with a team to pressure-test or extend their work, or running methodological projects that set standards across the department.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
Senior Cross-Cutting Researchers typically have quantitatively oriented advanced degrees and substantial relevant experience using empirical tools to make rigorous, evidence-based decisions in the real world. Practically, our senior research staff typically has 5-10 years of post-grad work experience prior to joining GiveWell. We're happy to consider applicants who do not have advanced degrees, but we'll look for a commensurate amount of relevant experience.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
Senior Cross-Cutting Researcher vs. other Senior Researcher roles
We're hiring Senior Researchers for both our Cross-Cutting team and our grantmaking teams. If you're energized by variety and methodological questions that span multiple program areas, Cross-Cutting may be a better fit. If you're excited to develop deep expertise in a specific program area and eventually own a grantmaking portfolio, our grantmaking-team-specific Senior Researcher roles (e.g., Senior Malaria Researcher or Senior Livelihoods Researcher) may be a better fit.
Not sure? Apply to whichever sounds more appealing—we'll help you figure out the right fit during the process, and we're open to moving candidates between tracks.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccination Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We’re aiming to hire four to six full-time Senior Researchers.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior Vaccination Researcher to help us direct tens of millions of dollars annually to the most cost-effective vaccination programs that we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.
Our vaccination grantmaking is focused on increasing coverage of routine immunization in children under the age of two in areas with high burden of vaccine-preventable disease. This has included supporting targeted outreach and mobile vaccination, demand-side incentives, and support for malaria vaccine rollout. In the future, we may expand into new areas such as campaigns, subsidizing vaccine procurement, supply chain support, surveillance and outbreak response, and R&D for vaccines or vaccine delivery technology. Vaccination is one of our fastest-growing areas, from $12 million in 2024 to $50 million in 2025 and more than $70 million expected in 2026.
As a Senior Vaccination Researcher, you’ll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell’s grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We’re open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on vaccination. You’ll sift through the countless questions we could try to answer, and home in on those that matter most. You’ll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell vaccination team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment.
What you might work on in your first year:
How should GiveWell’s portfolio of investments change in response to new technologies and shifts in government or funder resources and priorities?
What are the most promising opportunities for grant-making in areas such as surveillance and outbreak response and R&D for vaccines or vaccine delivery technology? How should we prioritize those relative to current core areas?
How can we improve our methods for evaluating the impact of programs on vaccination coverage? How can we collect more useful data and combine various sources of information to generate a holistic picture of which programs to expand and which to exit?
What are the core differences between GiveWell's cost-effectiveness model and other vaccine cost-effectiveness models and what learnings from the external models should we apply to our model?
What is the best design for a study to improve available estimates of the impact of key childhood vaccines on disease-specific mortality or all-cause mortality?
The Senior Vaccination Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work.
Team structure
Our research department has over 60 people, and is currently organized into seven teams:
Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
There are currently four people on our vaccination team.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior Vaccination Researcher to have
A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics or related fields)
Substantial professional experience in the vaccination landscape (broadly defined). This could include experience in epidemiological or health economics modeling, and/or in program implementation or funding.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have vaccination expertise, consider applying to our generalist
Senior Researcher
role.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year, plus a one week organization-wide summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend whole-org and department retreats 3 times per year to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting.
If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccination Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
.
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is building an AI-native platform that changes how Go-to-Market and Product Growth teams create, launch, and improve customer-facing experiences. We are looking for a product-minded backend engineer to help build the infrastructure and services that power modern growth and marketing at Ramp.
The next chapter for this team is to build marketing-led products: intelligent tools that turn strategy into execution, automate complex workflows, and help teams operate across channels with dramatically more leverage.
The team will build across creative production, lifecycle marketing, paid media, account-based marketing, experimentation, incentives, and cross-channel orchestration. Examples include AI-powered systems that produce on-brand campaign assets, automate complex marketing workflows, coordinate audiences and execution, and deliver personalized experiences across email, sales outreach, external channels, and Ramp’s product.
A core part of this mandate is Ramp’s incentives platform. We are building shared infrastructure to safely target, authorize, distribute, redeem, and measure incentives across channels and mediums—including in-app experiences tied to product adoption and growth goals. This requires combining marketer-friendly workflows with governed policies, budget controls, reliable financial operations, and closed-loop measurement.
You will work at the intersection of product engineering, AI, data, marketing, and financial infrastructure. The ideal candidate is a product-minded backend engineer who can translate ambiguous workflows into durable systems. You will build the data models, APIs, integrations, and orchestration capabilities that allow marketers, product teams, and AI agents to safely execute complex work end to end.
WHAT YOU’LL DO
- Build the backend systems that power AI-native marketing and growth products across creative production, experimentation, incentives, and cross-channel orchestration.
- Build shared incentives infrastructure for eligibility, targeting, policies, budgets, authorization, issuance, redemption, and outcome tracking.
- Enable personalized content and offers across email, sales workflows, external channels, and in-product experiences using shared customer and campaign context.
- Design reliable orchestration for long-running work, approvals, scheduling, retries, human intervention, and safe AI or financial execution.
- Connect marketing actions and incentive spend to measurable activation, conversion, retention, and revenue outcomes.
- Partner across Marketing, Product Growth, Product, Data Science, Finance, and GTM Platform to own systems from early discovery through production adoption and iteration.
WHAT YOU NEED
- 5+ years of software engineering experience building production backend systems, with strong proficiency in Python or another modern server-side language.
- A track record of owning production services, APIs, data models, and distributed or event-driven workflows.
- Strong product judgment and system-design fundamentals, including data modeling, asynchronous processing, reliability, testing, and observability.
- Experience building governed systems involving permissions, policies, budgets, balances, entitlements, or financial actions.
- Experience applying AI to real product workflows—or strong interest in doing so—with an understanding of where deterministic controls and human approval are required.
- Excellent cross-functional communication and a bias toward rapidly shipping measurable user and business outcomes.
NICE TO HAVES
- Experience building incentive, rewards, promotion, loyalty, payments, ledger, or financial-authorization systems.
- Experience building workflow engines, automation platforms, agent systems, or orchestration infrastructure.
- Experience with lifecycle marketing, product growth, paid media, experimentation, CRM, or other marketing technology.
- Experience designing human-in-the-loop AI systems, including approvals, evaluations, tool execution, and recovery.
- Experience with customer-data platforms, identity systems, behavioral event streams, or analytical data infrastructure.
- Experience building experimentation or attribution systems that connect interventions to customer and business outcomes.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Credit Engineering team builds the systems that enable Ramp to manage credit lifecycles for businesses end-to-end, from initial underwriting through ongoing portfolio strategy optimization. As an engineer on Credit, you’ll own systems that influence $100+ billion in annual payment volume through millions of decisions across our product stack in support of the most ambitious FinTech portfolio in the United States.
We are looking for a backend engineer to own the technical roadmap for underwriting, limit management, portfolio optimization, and agentic workflows. You will build robust systems, automate complex operational tasks, and maintain the high-frequency controls that power all of Ramp’s products. If you are obsessed with correctness, excited by ambiguity, and passionate about problems at the intersection of distributed systems and financial strategy, this role is for you.
WHAT YOU'LL DO
- Architect scalable, stateful systems for automated limit management to optimize Ramp’s charge card portfolio.
- Envision and build the next generation of agents and tools that automate manual credit decisions and increase operational efficiency.
- Develop high-volume, low-latency risk controls to support Ramp’s expansion into new products, customer segments, and geographies.
- Design and build real-time decisioning systems spanning the entirety of a business's credit lifecycle on Ramp.
- Partner closely with analysts, data scientists, and product to translate risk strategies into reliable software.
WHAT YOU NEED
- 2+ years of backend engineering experience.
- Proficiency in Python or a comparable backend language.
- Experience working with distributed systems and async frameworks.
- Proficiency with converting abstract business problems into robust data models and technical specs.
- Experience building or operating systems with strict auditability, observability, and correctness guarantees.
- High ownership mentality – you care deeply about the systems you build.
- Ability to work closely with non-engineering partners (Risk Strategy, Ops, Sales) to create impact.
NICE TO HAVES
- Experience leveraging AI/LLMs for development or for internal workflows.
- Interest in financial optimization problems.
- Willingness to learn and move fast while holding the bar on correctness.
- Defensive programming aptitude.
- Experience using feature stores, rule engines, and ML platforms in production.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible.
We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions.
Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces.
WHAT YOU'LL DO
- Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure
- Partner with external providers and internal stakeholders to deliver end-to-end product flows
- Solve Ramp’s toughest fintech challenges with new technologies
- Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products
WHAT YOU NEED
- Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred
- Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure
- Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent)
- Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar)
- Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows.
- Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments
NICE TO HAVE
- Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency.
- Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows
- Experience integrating with external financial service providers and APIs at scale
- Familiarity with cross-border settlement, FX, or treasury management systems
- Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote; Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as an English-Speaking Support Associate ⭐
We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide.
💙
What you’ll be doing:
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.
🌟
Day-to-day in this role, you’ll:
Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines
Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools
Stay up to date with new processes, market changes, training materials, and internal updates
📝 Your profile:
Excellent communication skills and plenty of patience
Persistence, kindness, and empathy help you find the best solution for everyone involved
Great attention to detail and strong focus
You’re not intimidated by complex tasks that require quick thinking and good organization
You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease
Making fast decisions in challenging moments is one of your strengths
You understand the importance of great customer experience
You’re fluent in both Serbian and English (C1)
You have at least a high school diploma
You are willing to work in shifts, and on weekends, holidays, we operate 24/7
You’re comfortable with new apps and systems
, and adapt quickly to changes
Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know.
🎁
What’s in it for you:
Fully remote work
Starting salary:
105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours)
5-day work week
60 minutes of paid break time
- You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Team Leads
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
⏱️ Working hours:
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs.
💻 T
echnical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process
🚀
Next steps:
What to expect from onboarding:
Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
part-time Support Associates
to join our Support team in
Belgrade
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Reporting to the Chief Commercial Officer, the Sales VP is responsible for identifying, engaging, and closing new accounts in the Provider market, which Arcadia defines as including Provider Groups, Health Systems, IDNs, Clinically Integrated Networks, and Accountable Care Organizations.
What Success Looks Like
In 3 months
Learn all about Arcadia and what makes us special
Acclimate to our sales and contracting process
Understand the features and functions of our solutions
Bond with your teammates and stakeholders
Play a key role in conferences
In 6 months
Establish a solid relationship of trust and collaboration with colleagues
Lead the contracting phase with prospective clients
Close your first deal
Become conversant in our solution and be able to run your own presentations
In 12 months
Full mastery of our solution
Will have closed multiple deals
What You'll Be Doing
BUSINESS DEVELOPMENT
Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods
Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research
Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel
Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs
Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use cases in the health system, ACO, and provider segments
Own and drive proposal planning, development, and delivery to key client executives
Own and drive contract creation, legal review, and signature process with internal operations and key client executives
Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals
Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities
INTERNAL OPERATIONS
Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal
Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders
Provide accurate financial projections to executive leadership for opportunities in your pipeline
Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com)
What You'll Bring
Bachelor’s degree in business, healthcare administration, engineering, or a related discipline
A minimum of 7 years’ experience with a demonstrated track record of accomplishments in health sales and business expansion
Excellent presentation, written and verbal communication skills
Must be able to build and maintain strong relationships with C-level information technology executives, physicians, executives, leaders and staff at health plans, health systems, and healthcare provider groups
Proven results running long sales cycles (9-15 months) in enterprise settings
Excellent communicator with the ability to persuasively articulate competitive advantages of Arcadia’s research data solutions
Strong knowledge base and stays abreast of major healthcare issues and trends in data analytics and value-based care
Must be able to work within Arcadia’s sales process to manage a pipeline of qualified sales opportunities across an assigned market and accurately project total contract value, revenue spread, and close dates for those opportunities
This position requires frequent travel to customers and prospects in an assigned market
What You'll Get
An opportunity to help our health care crisis by assisting with the adoption of value-based care
The ability to compete with a top KLAS rated solution set
High visibility and impact role supporting Arcadia’s rapid growth
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Hillah, Babil, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
In this role, you are responsible for developing effective forecasting based on industry trends and demand patterns, you will also have to keep track of item availability by generating daily reports on out of stock items.
Job description:
Develop effective forecasting based on industry trends and demand patterns
Submit all purchase orders based on preset order schedule
Ensure all submitted purchase orders were received in respect to the quantity and items previously shared
Keep track of item availability by generating daily reports on out of stock items
Follow-up on all stock discrepancies reported by the warehouse team
Monitor and report important changes in sales, budgets, and item changes to the Category management team
Propose and implement solutions, to improve demand forecast accuracy
Requirements:
Bachelor’s degree in business, supply chain or other relevant fields.
A minimum of 2 years’ experience in a demand planning/forecasting role.
Solid understanding of inventory management practices and procedures.
Strong mathematical and statistical knowledge.
Capability to multitask in a fast paced environment.
Excellent written and verbal communication skills.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Deal Strategy & Structuring
- Structure complex multi-year, multi-product deals with confidence, modelling ARR, TCV and PPU trade-offs across seat tiers, platform fees and discount scenarios
- Approve discount and non-standard term exceptions within your delegated authority without Manager review, and document your reasoning, including for the ones you decline
- Spot structuring risks the AE/CSM did not flag, and map pricing decisions to ARR impact, retention risk and GTM incentive alignment
- Act as the go-to DealHub (CPQ) expert for the EMEA field, answering configuration and pricing questions directly instead of routing them upward
- Peer-review Specialist deal summaries and approval decisions before they reach the field
Order Management & Booking Integrity
- Own the review and booking of signed EMEA deals. Validate contract terms, dates, SKUs and pricing against the order form, and resolve non-standard order structures with judgement rather than escalation
- Approve non-standard booking structures and release blocked orders within your delegated authority
- Work upstream: tell Deal Strategy colleagues and AEs while a deal is still being negotiated if a structure will be unbookable or will create a revenue recognition problem
- Review Specialist bookings ahead of close and sign off their reconciliations
- Manage the month-end close reconciliation for EMEA rather than performing one step of it, and be accountable for Speed to Month Close
- Find the root cause of booking errors and remove the whole category. Build the control that prevents the error class, not just the fix for one instance
Governance & Analysis
- Be the named owner of at least one durable asset, for example a pricing model, the approval matrix, an exception log domain, the order validation rule set or the close reconciliation checklist
- Build and interpret your own analysis instead of requesting it: approval volumes, exception categories, rejection reasons, discount distribution, deal composition, and error categories by root cause
- Quantify recurring patterns (magnitude, source, period) and put policy or control updates in place within your authority, escalating only true architecture questions
- Own one improvement project per quarter with a named, measurable outcome, normally an OKR key result you already own
Stakeholder Partnership
- Act as a commercial co-pilot to EMEA VPs and Directors, joining forecast calls and raising commercial risk before it reaches the inbox
- Explain the why behind approval decisions, and hold the line on a declined exception without damaging the relationship
- Build trust across Finance, Revenue Accounting, Billing, FP&A, Sales Comp and Legal. Be known as the person who unblocks orders, not the person who rejects them
- Run Deal Desk 101 for new AE/CSM joiners within their first 30 days, plus refreshers when deal hygiene slips or policy changes
How We Work: The Four Pillars
01 Know Your Business. Know the EMEA deals that need strategic structuring, and what is landing this quarter that will be messy. Know what a standard deal looks like compared with a real exception, in numbers rather than instinct. Build that picture yourself instead of inheriting it from Clari.
02 Proactive Engagement. Flag risky structures and problem orders days before quarter end, not during it. Bring quantified insights to Sales leaders, for example: "40% of blocked orders last quarter trace to one missing field. Let's make it required in CPQ."
03 Build Deep Relationships. Be the first call on a commercial question, not the last resort. Earn enough credibility that Finance takes your judgement on a grey-area booking without arguing it again.
04 Be a Force Multiplier. Build at least one reusable asset the team depends on. Document booking policy in language the field can follow. Make sure what you learn doesn't stay locked in a single deal.
What We're Looking For
Experience & Technical Skills
- 4+ years in Deal Desk, Revenue Operations, Order Management or commercial finance at a B2B SaaS company, including direct experience of both deal structuring and post-signature booking
- Working knowledge of ASC 606 / IFRS 15 revenue recognition and SOX control requirements. This is required, not a nice-to-have. You can tell when a structure will create a recognition issue before it is signed
- Advanced Salesforce skills: you build your own reports and dashboards and keep opportunity and approval data accurate
- Deep CPQ experience (DealHub, Salesforce CPQ or similar), including billing configuration and how deal setup flows downstream
- Strong modelling in Excel or Google Sheets: ARR/TCV splits, multi-year and ramp scenarios, discount waterfalls
- A track record of making documented exception decisions within delegated authority
What You'll Bring
- Sound commercial judgement in grey areas, with the confidence to approve, decline or reshape a deal and explain why
- Clear, credible communication with VPs, Finance and Legal alike, including the ability to say no and be thanked for it
- Systems thinking: you fix the process, not just the ticket
- Comfort with analysis: in your hands, an insight always comes with a source
- A habit of documenting, coaching and lifting the team around you
- Experience spanning UK, DACH, Nordics and wider European deal cycles
Nice to Have
- NetSuite experience for order management, billing or month-end close
- CLM platforms (Ironclad, LinkSquares, Luminance or similar)
- AWS Marketplace or other cloud marketplace deal and booking mechanics
- Experience leading a Deal Desk, CPQ or quote-to-cash tooling implementation
- Knowledge of EMEA specifics: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements
География найма не уточнена
Singapore, Singapore
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