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Location: Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates; Tallinn, Estonia; Riyadh, Saudi Arabia Muller's Solutions is seeking a highly skilled ServiceNow Developer (Remediation & Testing) to join our team and support ServiceNow transformation, remediation, and testing initiatives. The ideal candidate will have hands-on experience in ServiceNow development, platform remediation activities, defect resolution, and testing to ensure the stability, quality, and performance of the ServiceNow platform. Key Responsibilities: Perform remediation activities on existing ServiceNow implementations, including fixing defects, resolving technical issues, and optimizing configurations. Develop, customize, and maintain ServiceNow applications, workflows, and integrations. Analyze and remediate issues arising from platform upgrades, migrations, or new implementations. Design, execute, and support functional, integration, regression, and user acceptance testing (UAT). Identify, troubleshoot, and resolve application defects and performance issues. Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions. Develop and maintain test plans, test cases, and test scripts. Support ServiceNow upgrade testing and ensure compatibility with new releases. Perform root cause analysis and implement corrective actions for recurring issues. Ensure adherence to ServiceNow development best practices and governance standards. Prepare technical documentation and provide knowledge transfer to support teams. Requirements Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of hands-on experience in ServiceNow development and administration. Strong experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer. Experience with remediation activities, defect fixing, and troubleshooting within the ServiceNow platform. Hands-on experience in testing methodologies, including functional, integration, regression, and UAT testing. Experience with ServiceNow upgrades and release testing. Knowledge of JavaScript, REST/SOAP APIs, and integration technologies. Familiarity with Agile/Scrum methodologies. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). Experience with ITSM, ITOM, HRSD, or CSM modules. Experience with automated testing tools such as ATF (Automated Test Framework) within ServiceNow. Previous experience in large-scale ServiceNow implementation or transformation projects. Key Skills: ServiceNow Development Remediation & Defect Resolution Testing & Quality Assurance ServiceNow ATF JavaScript REST/SOAP APIs Flow Designer Upgrade Testing Troubleshooting & Root Cause Analysis Agile/Scrum

Location: Dubai, United Arab Emirates; India; Riyadh, Saudi Arabia; Tallinn, Estonia; Cairo, Egypt Muller's Solutions is seeking a Skadina Technical Lead specializing in Strategy, Leadership, and Technical Vision. This role will provide strategic technical direction, drive innovation, and mentor development teams using the Skadina platform, ensuring long-term scalability and strategic alignment with business goals. Key Responsibilities: Define the technical strategy and long-term vision for projects built on the Skadina platform. Provide leadership and mentorship to development teams, fostering innovation and best practices. Ensure alignment between technical solutions and business goals. Drive the adoption of Skadina across teams and promote a scalable architecture. Oversee technical risk management and mitigation strategies. Collaborate closely with stakeholders and architects to guide complex solution designs. Ensure the platform is leveraged effectively to meet scalability, security, and performance goals. Requirements Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 8+ years of experience in software development and enterprise architecture. Proven experience with the Skadina platform. Strong leadership skills with a track record of guiding technical teams. Excellent communication and strategic planning abilities. Experience working in Agile/Scrum environments.

Location: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; New Delhi, India; Cairo, Egypt; Tallinn, Estonia Muller's Solutions is seeking a Technical Lead specializing in Data Migration, Testing, and Quality Execution to lead migration activities and ensure the successful delivery of high-quality solutions on the Skadina platform. The ideal candidate will oversee data migration strategies, testing activities, and quality assurance processes while ensuring smooth implementation and data integrity throughout the project lifecycle. Key Responsibilities: Lead end-to-end data migration activities, including planning, mapping, transformation, validation, and reconciliation. Define and execute data migration strategies and methodologies for Skadina implementations. Oversee functional, integration, system, regression, and User Acceptance Testing (UAT) activities. Ensure data quality, integrity, and consistency throughout migration and deployment phases. Develop and review test plans, test cases, test scripts, and quality metrics. Coordinate defect management, issue resolution, and root cause analysis activities. Collaborate with architects, business analysts, developers, and business stakeholders to ensure successful project delivery. Support cutover planning, deployment activities, and post-go-live stabilization. Monitor project quality standards and ensure compliance with established processes and best practices. Provide technical leadership and mentorship to project teams during migration and testing phases. Prepare and maintain technical documentation, migration plans, and testing reports. Benefits Key Responsibilities: Lead end-to-end data migration activities, including planning, mapping, transformation, validation, and reconciliation. Define and execute data migration strategies and methodologies for Skadina implementations. Oversee functional, integration, system, regression, and User Acceptance Testing (UAT) activities. Ensure data quality, integrity, and consistency throughout migration and deployment phases. Develop and review test plans, test cases, test scripts, and quality metrics. Coordinate defect management, issue resolution, and root cause analysis activities. Collaborate with architects, business analysts, developers, and business stakeholders to ensure successful project delivery. Support cutover planning, deployment activities, and post-go-live stabilization. Monitor project quality standards and ensure compliance with established processes and best practices. Provide technical leadership and mentorship to project teams during migration and testing phases. Prepare and maintain technical documentation, migration plans, and testing reports. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Minimum 8+ years of experience in enterprise application implementation, with significant experience in data migration and testing. Proven hands-on experience with the Skadina platform . Strong experience in data migration, ETL processes, data mapping, and data validation. Experience leading testing activities, including SIT, UAT, regression, and performance testing. Strong understanding of software quality assurance methodologies and defect management processes. Experience with test management and defect tracking tools. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management skills. Experience working in Agile/Scrum environments. Preferred Qualifications: Experience in large-scale digital transformation or migration projects. Experience in government or public sector projects is highly preferred. Knowledge of data governance and data quality frameworks. Experience with automation testing tools and quality assurance frameworks. Key Skills: Skadina Platform Data Migration & ETL Testing & Quality Assurance Data Validation & Reconciliation UAT, SIT & Regression Testing Defect Management Technical Leadership Root Cause Analysis Stakeholder Management Agile/Scrum Methodologies

Location: Cairo, Egypt; New Delhi, India; Riyadh, Saudi Arabia; Tallinn, Estonia; Dubai, United Arab Emirates Muller's Solutions is seeking a highly skilled Skadina Technical Lead to lead development activities and ensure the successful delivery of digital solutions built on the Skadina platform. The ideal candidate will provide technical leadership, mentor development teams, and ensure adherence to coding and quality standards. Key Responsibilities: Lead the design, development, and implementation of solutions on the Skadina platform. Provide technical leadership and mentorship to development teams. Translate business requirements into technical solutions. Review code and ensure adherence to development standards and best practices. Coordinate with architects, business analysts, and QA teams to ensure successful delivery. Support system integration, testing, deployment, and post-production activities. Troubleshoot and resolve complex technical issues. Ensure application performance, security, and scalability. Prepare technical documentation and knowledge transfer materials. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 8+ years of software development experience, including leadership responsibilities. Proven hands-on experience with the Skadina platform . Strong experience in software development, system integration, and API development. Experience leading technical teams in enterprise environments. Excellent problem-solving and communication skills. Experience with Agile/Scrum methodologies is preferred.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; Tallinn, Estonia; New Delhi, India Muller's Solutions is seeking an experienced Skadina Solutions Architect to design, govern, and oversee the implementation of enterprise digital solutions utilizing the Skadina platform. The ideal candidate will be responsible for defining the overall architecture, ensuring scalability, security, and alignment with business and technical requirements. Key Responsibilities: Design and define end-to-end solution architecture using the Skadina platform. Ensure alignment between business requirements and technical solutions. Develop architectural blueprints, integration designs, and technical standards. Lead the design of integrations with internal and external systems through APIs and middleware. Ensure compliance with security, scalability, and performance requirements. Collaborate with business stakeholders, developers, and infrastructure teams. Review and approve technical designs and implementation approaches. Provide technical leadership and guidance throughout the project lifecycle. Prepare and maintain architecture documentation and technical specifications. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 8+ years of experience in solution architecture and enterprise application design. Hands-on experience with the Skadina platform . Strong experience in enterprise integrations, APIs, and system architecture. Experience with cloud technologies, security frameworks, and integration patterns. Excellent communication and stakeholder management skills.

Location: Dubai, United Arab Emirates; Cairo, Egypt; New Delhi, India; Riyadh, Saudi Arabia; Tallinn, Estonia Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform. This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented. Key Responsibilities: Work closely with business stakeholders to gather, analyze, and document business requirements. Ensure requirements are aligned with business goals and technical feasibility. Facilitate workshops and meetings to define and prioritize requirements. Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. Ensure alignment of requirements across business and technical teams throughout project lifecycles. Support change requests, ensuring they align with business priorities and project scope. Monitor and report on project progress, ensuring requirements are met in final deliverables. Requirements Required Qualifications: Bachelor’s degree in Business Administration, Information Systems, or a related field. Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. Hands-on experience with the Skadina platform. Strong skills in gathering and aligning business requirements with technical solutions. Experience in QA processes, testing support, and ensuring requirements traceability.

Location: Riyadh, Saudi Arabia Muller's Solutions is seeking a Creative Design Manager to lead the development and governance of digital branding and creative assets across digital platforms. Key Responsibilities: Develop creative concepts and visual elements for digital channels. Ensure consistency with the Ministry's digital identity and branding guidelines. Oversee the creation of digital assets, including icons, templates, and visual materials. Review and maintain visual consistency across all digital platforms. Ensure all designs comply with accessibility standards. Develop and maintain digital identity guidelines and standards. Requirements Required Qualifications: Bachelor's degree in Graphic Design, Digital Media, or a related field. Minimum 8 years of experience in digital identity and government design. Strong portfolio demonstrating branding and digital design expertise. Experience with Adobe Creative Suite and related design tools.

Location: United States; Los Angeles, United States About Us We are a growing commercial real estate lending and investment company focused on structuring and closing high-value commercial deals across multiple asset classes. We are looking for a highly analytical and relationship-driven professional who can combine strong underwriting expertise with business development and deal origination skills. This role is ideal for someone who understands commercial real estate finance end-to-end — from sourcing opportunities and underwriting deals to structuring transactions and managing closings. Responsibilities Underwrite commercial real estate transactions across multiple asset classes including multifamily, office, retail, industrial, hospitality, and mixed-use Analyze borrower financials, rent rolls, operating statements, tax returns, and market data Build and review financial models, cash flow projections, and valuation analyses Structure loan terms and investment scenarios based on risk assessment and deal strategy Source and originate new commercial lending opportunities through brokers, borrowers, investors, and industry relationships Manage deal flow from initial screening through closing Coordinate due diligence, legal documentation, title, third-party reports, and closing requirements Present investment and lending recommendations to leadership Maintain relationships with lenders, brokers, borrowers, and capital partners Monitor market trends and identify strategic lending and investment opportunities Requirements 4+ years of experience in commercial real estate underwriting, investment analysis, mortgage banking, acquisitions, or loan origination Strong understanding of commercial lending structures and CRE financial analysis Experience underwriting income-producing properties and evaluating investment opportunities Proven ability to source, negotiate, or originate commercial deals Experience working with banks, private lenders, debt funds, bridge loans, agency financing, or institutional capital Advanced Excel and financial modeling skills Strong communication and negotiation abilities Ability to thrive in a fast-paced, entrepreneurial environment Preferred Background We are especially interested in candidates with experience in: Commercial mortgage banking CRE acquisitions or investment analysis Loan origination and capital markets Debt/equity structuring Institutional or private real estate lending What We Offer Competitive base salary + performance-based compensation Opportunity to work on high-value commercial transactions Career growth within an expanding real estate finance platform High exposure to acquisitions, underwriting, and capital markets Collaborative and entrepreneurial team environment

Location: United States; Los Angeles, United States About Us We are a growing commercial real estate lending and investment company focused on structuring and closing high-value commercial deals across multiple asset classes. We are looking for a highly analytical and relationship-driven professional who can combine strong underwriting expertise with business development and deal origination skills. This role is ideal for someone who understands commercial real estate finance end-to-end — from sourcing opportunities and underwriting deals to structuring transactions and managing closings. Responsibilities Underwrite commercial real estate transactions across multiple asset classes including multifamily, office, retail, industrial, hospitality, and mixed-use Analyze borrower financials, rent rolls, operating statements, tax returns, and market data Build and review financial models, cash flow projections, and valuation analyses Structure loan terms and investment scenarios based on risk assessment and deal strategy Source and originate new commercial lending opportunities through brokers, borrowers, investors, and industry relationships Manage deal flow from initial screening through closing Coordinate due diligence, legal documentation, title, third-party reports, and closing requirements Present investment and lending recommendations to leadership Maintain relationships with lenders, brokers, borrowers, and capital partners Monitor market trends and identify strategic lending and investment opportunities Requirements 4+ years of experience in commercial real estate underwriting, investment analysis, mortgage banking, acquisitions, or loan origination Strong understanding of commercial lending structures and CRE financial analysis Experience underwriting income-producing properties and evaluating investment opportunities Proven ability to source, negotiate, or originate commercial deals Experience working with banks, private lenders, debt funds, bridge loans, agency financing, or institutional capital Advanced Excel and financial modeling skills Strong communication and negotiation abilities Ability to thrive in a fast-paced, entrepreneurial environment Preferred Background We are especially interested in candidates with experience in: Commercial mortgage banking CRE acquisitions or investment analysis Loan origination and capital markets Debt/equity structuring Institutional or private real estate lending What We Offer Competitive base salary + performance-based compensation Opportunity to work on high-value commercial transactions Career growth within an expanding real estate finance platform High exposure to acquisitions, underwriting, and capital markets Collaborative and entrepreneurial team environment

Location: Poland; Georgia; Serbia; Bulgaria We are looking for a Senior Full Stack Engineer who is comfortable working on high-load, distributed systems and making architectural decisions, not just implementing tasks. At MMDSmart, you will work on a CPaaS/CCaaS platform handling messaging and voice communication at scale. This is not a typical CRUD product: you’ll deal with real-time flows, external integrations, billing complexity, and systems where design mistakes surface quickly in production. You will be expected to take ownership from design to delivery and challenge assumptions when needed. Since 2007, MMDSmart has been a leading supplier in cloud-based business communications , delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions . These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Design and implement new platform capabilities across backend and frontend (not just “features” but system-level improvements); Contribute to architecture decisions in a microservices environment (Go-based services, event-driven patterns, APIs); Build and evolve React-based interfaces used by enterprise customers and internal teams; Work on integrations with external vendors (messaging providers, voice, billing systems); Investigate production issues in a high-scale environment and drive them to resolution—not just patch them; Participate in technical discussions, trade-off analysis, and system design reviews; Occasionally lead initiatives or own a domain end-to-end. You are a perfect match if you have: 4+ years of real production experience as a Full Stack Engineer; Strong backend expertise with Go (3+ years), not just syntax, but concurrency, performance, and system design; Solid frontend experience with React + TypeScript (2+ years); Experience building or maintaining distributed systems / microservices; Good understanding of data modeling (SQL + NoSQL) and when to use each; Ability to debug complex issues across services (not limited to your own code); Comfortable working in an environment where requirements evolve and not everything is predefined. Will be a plus: Experience with real-time systems, messaging, or telecom domains; Familiarity with event streaming (Kafka or similar); Experience with cloud platforms (GCP preferred); Exposure to billing systems or high-throughput APIs. What you get: Work on systems that actually operate at scale and have real business impact; A team where senior engineers are expected to influence architecture, not just execute; Remote work. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format - remote, office-based, or hybrid and engage in team-building activities. Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a high-energy, results-driven SaaS Account Executive to join our growing team. In this role, you will be the driving force behind our revenue growth, responsible for managing the full sales cycle from initial discovery to final signature. This is a hunter role designed for a professional who thrives on the thrill of the close and is passionate about solving customer problems through innovative technology. You will have the opportunity to make a massive impact on the bottom line while working in a fast-paced, high-growth environment. Key Responsibilities Manage the end-to-end sales process, including prospecting, qualifying, demonstrating, and closing new business. Conduct high-impact product demonstrations tailored to the specific pain points of prospective clients. Build and maintain a robust sales pipeline to ensure consistent achievement of monthly and quarterly revenue targets. Negotiate contracts and pricing to ensure mutually beneficial outcomes for both the client and the company. Collaborate with internal teams to ensure a seamless handoff from sales to customer success. Maintain accurate records and forecasts within the CRM to track progress and identify growth opportunities. Requirements Proven track record of success in a closing role, with a documented history of meeting or exceeding quotas. Exceptional negotiation and closing skills; you know how to navigate complex decision-making processes. Strong communication and presentation skills, with the ability to articulate value propositions to stakeholders at all levels. Ability to work independently in a fast-paced environment while maintaining high levels of activity. A competitive mindset coupled with a collaborative spirit. Nice-to-Haves Prior experience selling software-as-a-service (SaaS) or technology solutions. Familiarity with modern sales stacks and CRM tools. Experience in a high-growth startup environment. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: Germany; Spain; Portugal; Netherlands; Greece; Ireland About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a high-performance Account Executive who thrives in a fast-paced sales environment. This role is designed for a closer—someone who can command a conversation, navigate complex objections, and consistently turn high-value leads into long-term partners. As a primary revenue driver, you will own the final stages of the sales cycle, ensuring that every prospect understands the immense value the team provides. If you are motivated by high-stakes deals and have a proven track record of hitting aggressive targets, we want to hear from you. Key Responsibilities Manage the full sales cycle from initial discovery to closing high-ticket deals. Perform high-level product demonstrations and presentations tailored to prospect pain points. Maintain a robust pipeline and ensure timely follow-up with all active opportunities. Navigate complex negotiations and handle high-level objections with confidence. Collaborate with the lead generation team to ensure a seamless handoff process. Consistently meet or exceed monthly and quarterly revenue quotas. Maintain accurate records and forecasts within the CRM. Requirements Proven track record as a high-ticket closer with verifiable sales success. Minimum of 3+ years of experience in an Account Executive or similar sales role. Strong ability to build rapport quickly with executive-level decision-makers. Exceptional communication, negotiation, and closing skills. Self-motivated mindset with a "hunter" mentality toward hitting targets. Ability to work independently in a fast-paced, high-pressure environment. Nice-to-Haves Previous experience selling SaaS or technical solutions. Experience working in a high-growth startup environment. Familiarity with modern sales stacks and advanced CRM workflows. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role As a Clinical Care Navigator, you’ll provide compassionate, timely clinical support to clients navigating a wide range of mental health, behavioral health, and life challenges. You’ll use your clinical expertise to assess needs and risk, provide brief interventions and crisis support, and connect clients with the right care and resources. In this fast-paced, high-volume role, you’ll help remove barriers to care through personalized support, making it easier for clients to take the next step toward connecting to care. This role may be a good fit for you if you’re: A strong written and verbal communicator, with sound clinical judgment, excellent time-management skills, and the ability to confidently navigate a fast-paced, high-volume environment. You’re skilled in brief clinical support, risk assessment, crisis response, and connecting people to the right care and resources. You’re comfortable using technology to support your work, adaptable to change, and bring a growth mindset to your practice. Most importantly, you’re passionate about making high-quality mental health care more accessible and helping clients get the support they need, when they need it most. You must be able to work the following shift(s): Tuesday - Saturday 9:30am - 6pm PST (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET) Sunday - Thursday 9:30am - 6pm PT (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET)   Weekends include a 10% shift pay differential!   This role's internal title is: Clinical Care Navigator. The position can be carried out fully remote/virtually. Remote candidates must be physically located within the United States. Responsibilities Provide compassionate, timely, evidence-informed clinical support to clients experiencing a range of emotional, behavioral, and situational concerns, including crisis and elevated-risk situations. Conduct risk assessments and safety planning when indicated, and use appropriate de-escalation, rapport building, and evidence based coping interventions to provide clients with in the moment support. Provide brief support and resources across a broad range of presenting concerns, including mental health, substance use, relationship and family concerns, workplace stress, grief, and other life challenges. Support clients with connecting to Lyra resources and care options aligned with their clinical needs and preferences. Utilize Lyra’s technology platforms, clinical resources, and provider network to facilitate efficient access to appropriate services. Provide assisted booking and other care-navigation support to help clients successfully connect with recommended providers and services. Conduct follow-up outreach when indicated to support continuity of care, reassess risk, and address barriers to connecting to ongoing care. Respond effectively to a high-volume, high acuity inbound call queue, while maintaining excellent clinical quality, appropriate and timely documentation, client engagement, and adherence to established internal protocols and procedures. Maintain accurate, timely, and clinically appropriate documentation of client interactions, assessments, interventions, referrals, and follow-up. Collaborate with relevant Lyra teams to support safe, effective, and seamless client care. Qualifications Master’s degree in clinical social work or equivalent ; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Registered Nurse (RN). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license) RNs must have two years of specific behavioral health experience including risk assessment and safety planning. All other licensures must have two years post license experience (EAP/clinical call center experience preferred) Significant experience managing high-acuity clinical situations (e.g., active suicidality/homicidality, NSSIB, mandated reporting) Must be Bilingual, Spanish-speaking Must be a full time resident of the United States; work cannot be completed from outside the United States. Protect yourself from recruitment fraud Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." Pay and Benefits As a full-time Clinical Care Navigator, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $41 per hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.    The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: - Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) - Lyra for Lyrians; coaching and therapy services - Competitive time off with pay policies including vacation, sick days, and company holidays - Paid parental leave - 401K retirement benefits - Monthly tech allowance - We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role As a Clinical Care Navigator, you’ll provide compassionate, timely clinical support to clients navigating a wide range of mental health, behavioral health, and life challenges. You’ll use your clinical expertise to assess needs and risk, provide brief interventions and crisis support, and connect clients with the right care and resources. In this fast-paced, high-volume role, you’ll help remove barriers to care through personalized support, making it easier for clients to take the next step toward connecting to care.   This role may be a good fit for you if you’re: A strong written and verbal communicator, with sound clinical judgment, excellent time-management skills, and the ability to confidently navigate a fast-paced, high-volume environment. You’re skilled in brief clinical support, risk assessment, crisis response, and connecting people to the right care and resources. You’re comfortable using technology to support your work, adaptable to change, and bring a growth mindset to your practice. Most importantly, you’re passionate about making high-quality mental health care more accessible and helping clients get the support they need, when they need it most. You must be able to work the following shift(s): Tuesday - Saturday 9:30am - 6pm PST (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET) Sunday - Thursday 9:30am - 6pm PT (10:30am - 7pm MT / 11:30am - 8pm CT / 12:30pm - 9pm ET)   Weekends include a 10% shift pay differential!   This role can be carried out fully remote/virtually. Remote candidates must be physically located within the United States. Responsibilities Provide compassionate, timely, evidence-informed clinical support to clients experiencing a range of emotional, behavioral, and situational concerns, including crisis and elevated-risk situations. Conduct risk assessments and safety planning when indicated, and use appropriate de-escalation, rapport building, and evidence based coping interventions to provide clients with in the moment support. Provide brief support and resources across a broad range of presenting concerns, including mental health, substance use, relationship and family concerns, workplace stress, grief, and other life challenges. Support clients with connecting to Lyra resources and care options aligned with their clinical needs and preferences. Utilize Lyra’s technology platforms, clinical resources, and provider network to facilitate efficient access to appropriate services. Provide assisted booking and other care-navigation support to help clients successfully connect with recommended providers and services. Conduct follow-up outreach when indicated to support continuity of care, reassess risk, and address barriers to connecting to ongoing care. Respond effectively to a high-volume, high acuity inbound call queue, while maintaining excellent clinical quality, appropriate and timely documentation, client engagement, and adherence to established internal protocols and procedures. Maintain accurate, timely, and clinically appropriate documentation of client interactions, assessments, interventions, referrals, and follow-up. Collaborate with relevant Lyra teams to support safe, effective, and seamless client care. Qualifications Master’s degree in clinical social work or equivalent ; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Registered Nurse (RN). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license) RNs must have two years of specific behavioral health experience including risk assessment and safety planning. All other licensures must have two years post license experience (EAP/clinical call center experience preferred) Significant experience managing high-acuity clinical situations (e.g., active suicidality/homicidality, NSSIB, mandated reporting) Bilingual, Spanish-speaking candidates strongly preferred (but not required) Must be a full time resident of the United States; work cannot be completed from outside the United States. Protect yourself from recruitment fraud Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." Pay and Benefits As a full-time Clinical Care Navigator , you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $38.65 per hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.    The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: - Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) - Lyra for Lyrians; coaching and therapy services - Competitive time off with pay policies including vacation, sick days, and company holidays - Paid parental leave - 401K retirement benefits - Monthly tech allowance - We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Hybrid - Sydney About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation What you need 5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them Fluent in English and local language requirements based on the territory you’re focused on; Comfortable discussing architecture with a CTO and total cost of ownership with a CFO A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximize long-term revenue Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch A value seller who leads with business outcomes and customer pain, not feature lists Bonus if you Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the ANZ market Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location.  The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote, North America GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Manager, you’ll help GitLab customers realize the full value of our DevSecOps platform by driving adoption, measurable outcomes, and long-term advocacy. You’ll serve as a trusted advisor to a portfolio of customers, guiding them on Git, branching strategies, software development lifecycle, continuous integration, continuous deployment, and DevSecOps best practices. In this role, you’ll connect customer goals with GitLab capabilities, lead workshops and Centers of Excellence efforts, and translate product usage data into clear, actionable recommendations for both customers and GitLab account teams. You’ll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of the strategic relationships you build. What you’ll do Build and maintain a trusted advisor relationship with each assigned customer, focusing on adoption, measurable outcomes, and long-term satisfaction with GitLab. Assist customers with expert deployment guidance, operational best practices, and establishing a GitLab Center of Excellence within their organization. Lead and participate in workshops to help customers understand and use the full value of the GitLab solution across their software development lifecycle. Measure and monitor customers’ progress against critical and key performance indicators, and share insights with GitLab account stakeholders and customer sponsors and executives. Translate customer product usage data into clear, actionable recommendations that drive adoption and expansion of GitLab within customer environments. Establish and manage regular touchpoints with customers in line with service level agreements to review strategic and technical objectives and adjust plans as needed. Collaborate closely with Product Management, Engineering, Sales, and Professional Services to streamline issue resolution, share customer feedback, and align on customer success plans. What you’ll bring Experience in a customer-facing role focused on post-sales adoption, value realization, and advocacy. Background in customer success, professional services, technical account management, or a related function with direct customer engagement. Ability to understand and discuss Git, common branching strategies, and how customers use version control in their workflows. Knowledge of the software development lifecycle, including typical development pipelines and tooling. Familiarity with continuous integration, continuous deployment, and DevSecOps concepts and practices. Skill in translating product usage data and technical details into clear, actionable insights for both technical and executive stakeholders. Proven ability to build trusted advisor relationships, facilitate workshops, and guide customers through best practices and operational change. Openness to learning, with transferable skills from adjacent roles or industries that support collaborative, outcome-focused customer partnerships. About the team The Customer Success Management team at GitLab works with customers across regions to drive adoption of the GitLab DevSecOps platform, measure and communicate outcomes, and build long-term advocacy. As a globally distributed, all-remote team, we collaborate asynchronously with Product Management, Engineering, Sales, Professional Services, and other groups to connect customer needs with GitLab’s product and services. We focus on helping our customers establish GitLab best practices, including Centers of Excellence, and on turning usage data into actionable insights that support strategic and technical objectives. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $85,200 — $144,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

About the team The Technical Success team ensures safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises, acting as trusted advisors to maximize value from models and products. The Ecosystem team builds and scales third-party integrations around ChatGPT and Codex, working across product, engineering, partnerships, safety, legal, policy, and go-to-market to create useful, trustworthy, and technically sound integrations. About the role The Applied Deployment Engineer will build and deepen ChatGPT integrations with third-party messaging platforms, focusing initially on partner work and future opportunities with other messaging apps globally. This hands-on, partner-facing engineering role involves working closely with external product and engineering teams to improve integrations, expand capabilities like image generation, increase retention, and translate partner needs into OpenAI’s product and engineering roadmap. The role requires daily coding, making changes across platform or monorepo surfaces, and balancing technical discovery, product tradeoffs, prototyping, debugging, and executive communication. It suits a product-minded engineer with excellent communication skills, sound technical judgment, and ability to work across cultures, time zones, and organizations. The role is based in the San Francisco office with a hybrid work model (3 days in office per week) and relocation assistance. Responsibilities — Partner with messenger app product and engineering teams to design ChatGPT-powered experiences fitting chat, group, contact, and app-tab surfaces. — Deepen existing partner integrations focusing on user experience, retention, reliability, and features. — Build prototypes, integration guides, reference flows, and launch checklists to help partners move from concept to production. — Debug API, latency, authentication, quota, quality, and user-experience issues across partner and OpenAI systems. — Translate privacy, trust, login, and data-handling requirements into clear technical constraints and implementation plans. — Collaborate with product, engineering, design, partnerships, legal, policy, and support teams to ensure reliable, scalable, and maintainable partner launches. — Capture repeatable patterns from messenger integrations and create reusable playbooks for future partners. — Travel periodically to meet international partners during key integration, launch, and post-launch milestones. Requirements — Strong software engineering background with daily coding enjoyment. — Experience building or deploying API integrations with external partners, understanding client, backend, auth, privacy, reliability, and UX constraints. — Strong product sense and design judgment for consumer-facing experiences. — Ability to concretize ambiguous product ideas without over-specifying partner internals. — Clear communication with engineers, product leaders, executives, and business stakeholders. — Comfortable debugging distributed systems and narrowing performance or reliability issues into actionable hypotheses. — Deep care about user trust, privacy, and product quality, especially in sensitive communication contexts. — Ability to balance urgency with judgment and maintain launch momentum without skipping important details. Preferred qualifications — Experience with B2C consumer, social, or messaging products. — Experience working with international partners or in cross-cultural product and engineering environments. — Familiarity with OAuth/login flows, API rate limits, webviews, mobile release cycles, and partner launch operations. — Experience with AI product launches, developer platforms, or API-first products. — Prior customer-facing or partner-facing engineering experience, especially in startups or smaller companies. — Ability to collaborate across APAC time zones and travel internationally quarterly, sometimes for up to two weeks around major launch milestones. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring general-purpose AI benefits all humanity, pushing AI capabilities boundaries and safely deploying them through products. The company values diverse perspectives and is an equal opportunity employer, complying with applicable laws and policies regarding background checks and fair chance employment.

Location: Japan Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies. You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement. This role combines analytics, strategy, and execution with a direct impact on customer growth and business results. KEY RESPONSIBILITIES Monetization and Growth Strategy - Analyze game performance, monetization, and retention metrics to identify growth opportunities - Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies - Design and evaluate experiments to improve revenue, engagement, and conversion - Assess in-game and web store experiences and propose optimization initiatives Customer Success and Revenue Expansion - Partner with game teams to drive measurable business outcomes and revenue growth - Develop and execute DTC adoption and revenue transition plans - Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives - Identify expansion opportunities and help customers maximize the value of Aghanim's platform Cross-functional Collaboration - Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives - Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions - Contribute to scalable customer success processes, onboarding frameworks, and best practices REQUIRED QUALIFICATIONS - 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles - Strong understanding of game monetization, retention, LiveOps, and player lifecycle management - Experience using data to drive business decisions and improve commercial performance - Advanced proficiency in SQL and Google Sheets - Strong analytical and statistical reasoning skills - Proven experience using LLMs or GenAI tools in professional workflows - Excellent communication skills and ability to influence stakeholders through data and insights - Based in Japan and fluent in Japanese PREFERRED QUALIFICATIONS - Experience with DTC commerce, CRM, or customer lifecycle tools - Experience with Python for data analysis and automation WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success