AI Deployment Engineer

About the team The Technical Success team ensures safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises, acting as trusted advisors to maximize value from models and products. The Ecosystem team builds and scales third-party integrations around ChatGPT and Codex, working across product, engineering, partnerships, safety, legal, policy, and go-to-market to create useful, trustworthy, and technically sound integrations. About the role The Applied Deployment Engineer will build and deepen ChatGPT integrations with third-party messaging platforms, focusing initially on partner work and future opportunities with other messaging apps globally. This hands-on, partner-facing engineering role involves working closely with external product and engineering teams to improve integrations, expand capabilities like image generation, increase retention, and translate partner needs into OpenAI’s product and engineering roadmap. The role requires daily coding, making changes across platform or monorepo surfaces, and balancing technical discovery, product tradeoffs, prototyping, debugging, and executive communication. It suits a product-minded engineer with excellent communication skills, sound technical judgment, and ability to work across cultures, time zones, and organizations. The role is based in the San Francisco office with a hybrid work model (3 days in office per week) and relocation assistance. Responsibilities — Partner with messenger app product and engineering teams to design ChatGPT-powered experiences fitting chat, group, contact, and app-tab surfaces. — Deepen existing partner integrations focusing on user experience, retention, reliability, and features. — Build prototypes, integration guides, reference flows, and launch checklists to help partners move from concept to production. — Debug API, latency, authentication, quota, quality, and user-experience issues across partner and OpenAI systems. — Translate privacy, trust, login, and data-handling requirements into clear technical constraints and implementation plans. — Collaborate with product, engineering, design, partnerships, legal, policy, and support teams to ensure reliable, scalable, and maintainable partner launches. — Capture repeatable patterns from messenger integrations and create reusable playbooks for future partners. — Travel periodically to meet international partners during key integration, launch, and post-launch milestones. Requirements — Strong software engineering background with daily coding enjoyment. — Experience building or deploying API integrations with external partners, understanding client, backend, auth, privacy, reliability, and UX constraints. — Strong product sense and design judgment for consumer-facing experiences. — Ability to concretize ambiguous product ideas without over-specifying partner internals. — Clear communication with engineers, product leaders, executives, and business stakeholders. — Comfortable debugging distributed systems and narrowing performance or reliability issues into actionable hypotheses. — Deep care about user trust, privacy, and product quality, especially in sensitive communication contexts. — Ability to balance urgency with judgment and maintain launch momentum without skipping important details. Preferred qualifications — Experience with B2C consumer, social, or messaging products. — Experience working with international partners or in cross-cultural product and engineering environments. — Familiarity with OAuth/login flows, API rate limits, webviews, mobile release cycles, and partner launch operations. — Experience with AI product launches, developer platforms, or API-first products. — Prior customer-facing or partner-facing engineering experience, especially in startups or smaller companies. — Ability to collaborate across APAC time zones and travel internationally quarterly, sometimes for up to two weeks around major launch milestones. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring general-purpose AI benefits all humanity, pushing AI capabilities boundaries and safely deploying them through products. The company values diverse perspectives and is an equal opportunity employer, complying with applicable laws and policies regarding background checks and fair chance employment.