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Location: Yerevan, Armenia ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Data Coordinator I on a permanent basis. Data Coordinator (Level 1) is an entry-level position. Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career! Main Job Tasks and Responsibilities: Key responsibilities and skills may include, but are not limited to: Data entry. CRF/DCF tracking. User acceptance testing. Database audit. Perform data review under the guidance of senior members. Other DM tasks as deemed appropriate by senior members. Education and Experience: Bachelor’s degree in Pedagogy in the field of “Foreign Language and Literature’’/English. Detail oriented. Strong communication skills. Problem-solving skills. Our Benefits: Flexible Working Hours Team events and end of year party Employee satisfaction survey - your feedback is important for continuous improvement Health Insurance The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare! Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.  The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🌟 THE CUSTOMER SUCCESS MANAGEMENT TEAM AT ALAN As Customer Success Managers, we partner with our most strategic customers to maximize their Alan experience through seamless onboarding and high-touch support, driving product adoption, satisfaction, and long-term loyalty 🤝 We achieve this by deeply understanding customer needs, delivering exceptional onboarding experiences, and providing proactive product education to HR teams and employees. This role requires you to build strong relationships with key stakeholders while delivering clear, effective product education and change management support. We're looking for someone with outstanding communication skills and proven experience in B2B customer education, digital solution evangelization, and leading transformation initiatives in complex environments. 🤝 CORE RESPONSIBILITIES - Drive customer loyalty - Build and maintain strong relationships with key stakeholders - Champion a customer-centric approach to help clients maximize Alan's value - Proactively identify and address satisfaction concern - Turn our best customers into Alan ambassadors and generate opportunities of acquisition - Build customer engagement and adoption: - Lead complex onboarding processes for large customers, acting as project manager for lengthy transitions while ensuring effective, impactful, and empathetic change management - Develop deep understanding of Alan's product value proposition and create customized action plans aligned with customers needs and Alan's objectives - Deliver engaging product education through tailored and large-scale approaches (such as webinars) to drive employee and HR team adoption - Track and present adoption metrics to stakeholders - Identify and execute out-of-the-box initiatives to engage Alan customers - Scale the practice: - Contribute to CSM playbook development - Become a subject matter expert within the team - Drive product evolution: - Act as the voice of the customer to Marketing and Product teams - Influence product and service improvements based on customer feedback 🧑‍💻 PROFILES & SKILLS Professional experience: - 5 years proven track record in customer success or enterprise account management - Strong background in B2B digital companies, specifically working with HR teams on adoption and engagement challenges - Experience leading complex, cross-functional projects across Product, Sales, Engineering, and Data teams - SaaS, Insurance, or Consulting industry experience valuable Core skills - Demonstrated ability to influence and engage stakeholders at all levels, including C-suite - Excellence in written and verbal communication (French and English required) - Network building: capability to identify and engage key influencers - Active listening skills and genuine empathy in stakeholder interactions - Creative thinking for developing innovative engagement strategies - Structured approach to project management and execution (from onboarding to engagement) - Deep customer-centric mindset with proven ability to deliver tailored solutions - Strategic problem-solving: ability to structure challenges and identify effective solutions - Analytical skills for data-driven decision making and reporting - AI tool proficiency For this opportunity, we're looking for someone in either Paris, Bordeaux, Lyon or Marseille. We are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, or sponsored co-working hubs for a hybrid setup in Bordeaux, Lyon or Marseille. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Paris, France About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. À propos du poste Ce poste de direction est essentiel : il consiste à construire et à faire passer à l’échelle les partenariats d’Anthropic avec les cabinets de conseil, les intégrateurs de systèmes mondiaux (GSI) et les boutiques partenaires nativement IA en France. Vous travaillerez en étroite collaboration avec l’équipe commerciale pour que les clients adoptent l’IA grâce à nos partenaires. Ce poste est un poste de construction, et non de gestion. Compte tenu du stade de développement d’Anthropic, nous recherchons un profil qui a déjà fait ses preuves en faisant passer des partenariats de zéro à des moteurs de revenus à grande échelle, un profil qui a bâti ces relations de A à Z, et non simplement hérité de relations existantes pour les gérer. Responsabilités Partenariats et exécution Vous collaborerez étroitement avec l’équipe commerciale pour comprendre comment les partenaires peuvent soutenir l’adoption de Claude par les clients. Vous accompagnerez les partenaires dans la création de solutions clients reproductibles, répondant à des cas d’usage précis dans de nombreux secteurs : services financiers, santé, distribution, industrie, secteur public et services professionnels. Performance et pilotage des indicateurs clés (KPI) Vous portez la responsabilité des indicateurs clés de performance et vous les pilotez : revenus influencés par les partenaires, livraison réalisée par les partenaires, nombre de personnes consultantes formées et certifiées. Chaque deal influencé par votre portefeuille de partenaires doit être conçu pour la réussite du client et la croissance de sa valeur à long terme. Vous définirez des critères de réussite pour les comptes communs, veillerez à la qualité de la mise en œuvre et de l’accompagnement à l’adoption, et mettrez en place des boucles de retour d’expérience favorisant l’amélioration continue. Vous rendrez compte de la santé des partenariats, de leur avancement et de leurs résultats commerciaux, en vous appuyant sur des analyses fondées sur les données. Développement du marché et construction de la marque Vous renforcerez la notoriété de la marque Anthropic en France grâce à des relations stratégiques avec les partenaires. Vous élaborerez et déploierez des stratégies de mise sur le marché (GTM) propres à chaque marché, adaptées aux pratiques commerciales et aux nuances culturelles locales. Vous composerez avec les enjeux locaux de réglementation, de conformité et de souveraineté des données. Vous créerez un avantage concurrentiel grâce aux capacités singulières des partenaires et à des propositions de valeur élaborées en commun. Votre profil Ce poste pourrait vous convenir si vous réunissez les atouts suivants : Vous avez l’esprit d’initiative et le goût de construire : vous êtes à l’aise pour partir de zéro et créer des partenariats d’envergure. Vous maîtrisez l’anglais et le français. Vous comptez au moins 8 ans d’expérience dans les partenariats technologiques à destination des entreprises, idéalement dans le cloud, l’IA/ML ou les activités de plateforme. Vous avez une culture de la donnée, tournée vers les résultats mesurables et l’atteinte des KPI, et un historique avéré de revenus additionnels générés grâce aux partenariats dans la région. Vous avez démontré votre capacité à assurer la réussite des clients et la protection de la marque via les canaux partenaires. Vous avez l’esprit de compétition : la victoire et la différenciation sont votre moteur. Vous avez une approche collaborative et savez travailler de façon transversale avec les équipes commerciales, produit, marketing et régionales. Vous nourrissez une vraie passion pour l’IA et vous vous reconnaissez dans la mission d’Anthropic : développer une IA bénéfique. Relations de travail Votre rattachement hiérarchique se fera auprès de la direction des partenariats internationaux, tandis que votre activité quotidienne sera pilotée par la personne responsable des partenariats EMEA Sud. Vous travaillerez également en étroite collaboration avec la direction commerciale régionale d’Anthropic et ses Account Executives, ainsi qu’avec les équipes Customer Success et Applied AI de la région. Lieu et déplacements Ce poste est basé à Paris, en France, avec des déplacements à prévoir pour rencontrer les partenaires et les clients. About the Role This is a critical leadership role responsible for building and scaling Anthropic's consulting, GSIs and AI-native boutique partners in France. You will be working closely with the sales team to make sure customers are adopting AI through our partners. This is a builder role, not a manager role. Given Anthropic's stage, we need someone who has proven they can take partnerships from zero to scaled revenue engines — someone who has built these relationships from the ground up, not just inherited and managed existing ones. Responsibilities: Partnerships and execution: You will engage closely with the sales team to understand how partners can support customer Claude adoption You will guide partners in creating repeatable customer solutions that address specific use cases across industries including financial services, healthcare, retail, manufacturing, public sector, and professional services. Performance and KPI ownership: Own and drive key performance indicators, partner-influenced revenue, partner delivery, consultants trained and certified Every deal influenced through your partner portfolio must be architected for customer success and long-term value expansion. You will establish success criteria for joint accounts, ensure proper implementation and adoption support, and create feedback loops that drive continuous improvement. Report on partnership health, progress, and commercial outcomes with data-driven insights Market Development & Brand Building Amplify the Anthropic brand in France strategic partner relationships Develop and execute market-specific GTM strategies adapted to local business practices and cultural nuances Navigate local regulatory, compliance, and data sovereignty considerations Create competitive differentiation through unique partner capabilities and joint value propositions You may be a good fit if you have: Builder mentality — comfortable starting from zero and creating scaled partnerships Fluent in English and French 8+ years of experience in enterprise technology partnerships, ideally within cloud, AI/ML, or platform businesses Data-driven mindset with focus on measurable outcomes and KPI attainment. Track record of driving incremental revenues through partnerships in the region History of delivering exceptional customer success and brand protection through partner channels Competitive drive — obsessed with winning and creating differentiation Collaborative approach with ability to work cross-functionally across sales, product, marketing, and regional teams Passion for AI and alignment with Anthropic's mission of beneficial AI development Working Relationships You will formally report to the International Partnerships leader, while your day-to-day work will be led by our South EMEA Partnerships lead. You will also partner closely with Anthropic's regional sales leader and their Account Executives, as well as the in-region Customer Success and Applied AI teams. Location and Travel This role will be based in Paris, France with travel expected to engage with partners and customers externally. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €220.000 — €260.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for a Senior Product Analyst to help launch and scale inDrive’s new loyalty program, a cross-business-unit initiative designed to increase engagement, retention, and lifetime value across our services. As one of the first analysts on the project, you’ll shape it from the ground up. You’ll partner closely with Product, Marketing, Finance, and business unit teams, using data and experimentation to design the program, prove its incremental impact, and make sure rewards create lasting value for users and the business. Key Responsibilities Own end-to-end program performance and economics: define and monitor core metrics (enrollment, active members, frequency, retention, cross-service adoption, incremental revenue, reward cost, ROI), forecast program costs and liabilities, and drive financial planning with Finance Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders Shape program design by sizing and prioritizing mechanics (earn/burn rules, tiers, partner and cross-service rewards) and modelling their impact on behaviour and unit economics Measure true incrementality using A/B tests, holdouts, and causal inference, and set guardrails so the program doesn’t subsidize behaviour that would have happened anyway or cannibalize margin Co-pilot product and launch strategy with Product, Marketing, and business unit teams, including experimentation, initiative prioritization, and roadmap validation from MVP to scale Build data foundations from scratch: define the metrics hierarchy, design data marts and dashboards, and partner with engineering on event logging, member data, and segmentation (CDP) for personalized offers Skills, Knowledge and Expertise 5+ years in data analytics or product analytics Strong analytical mindset with a balance between business impact and resource efficiency Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash) Solid mathematical background, including statistics, optimization, and causal inference Experience in analyzing large datasets and designing data marts for product needs English: Professional Working Proficiency Experience with loyalty, CRM, or retention programs and 0→1 product launches is a plus Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Senior Data Analyst to join our Couriers team and drive profitable growth of our delivery business. In this role, you’ll partner closely with Commercial, Operations, Marketing, and Finance teams, and work with Product where needed. You’ll use data to guide market strategy and investment decisions, so that Couriers grows efficiently and delivers value for customers and couriers. Key Responsibilities Own end-to-end Couriers business performance and P&L drivers: monitor core metrics (orders, GMV, revenue, take rate, contribution margin, incentive spend, courier supply), forecast volumes and budgets, validate targets, and drive financial planning for the business unit Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders Drive revenue growth by identifying, sizing, and prioritizing high-impact commercial opportunities across pricing and commissions, B2B and merchant partnerships, new markets, and use cases Establish and monitor guardrails for unit economics and service quality (Perfect Delivery, incident rate); lead the investigation of revenue drops, anomalies, and fraud Partner with Commercial, Operations, and Finance teams on market strategy and business cases, and with Product on experimentation (A/B testing) and roadmap validation where it affects commercial outcomes Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture and customer/courier segmentation Skills, Knowledge and Expertise 5+ years in data analytics or product analytics Strong analytical mindset with a balance between business impact and resource efficiency Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash) Solid mathematical background, including statistics, optimization, and causal inference Experience in analyzing large datasets and designing data marts for product needs English: Professional Working Proficiency Experience in commercial, pricing, or marketplace analytics is a plus; strong financial modelling skills Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Remote, Japan Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re seeking a Technical Account Manager (TAM) to be the primary technical partner for our Team & customers after the sale, helping them adopt, operate, and get long-term value from Supabase. At Supabase, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to: - Understand each customer’s architecture, use cases, constraints, and goals. - Validate deployments and guide customers through onboarding and early success. - Proactively surface risks and optimization opportunities before they become incidents. - Coordinate internal teams on complex escalations and drive root cause analysis. - Align Supabase capabilities with the customer’s roadmap. Successful TAMs are proactive, technically credible, and customer-first. TAM is a relationship, not a response channel: you’ll act as an extension of your customers’ teams and advocate on their behalf within Supabase. You’ll be joining our Success team, where you will be expected to lead and innovate around the following areas of responsibility: Technical Ownership & Onboarding Act as the technical owner for your assigned accounts, documenting environments, mapping dependencies, and tracking technical risks. Validate architecture and deployment plans after the sale, guide initial configuration and best practices, and make sure customers understand platform capabilities and limitations. Help customers reach early success milestones to shorten time to value and reduce early friction. Proactive Technical Guidance Regularly review customer environments and usage patterns to identify scalability, performance, reliability, security, and compliance risks and opportunities. Plan upgrades and lifecycle events, and run architecture reviews for upcoming initiatives, including capacity and growth planning, feature readiness, and early identification of technical blockers. Escalation & Collaboration Coordinate across Support and Engineering on complex or high-impact issues. TAMs are not frontline support, but provide the context, prioritization, and follow-through that drive resolution, root cause analysis, and preventative action. Serve as the voice of the customer to Engineering and Product, sharing specific, reproducible feedback on recurring pain points and taking part in beta and early access programs. Partner with Sales and Customer Success on account health and retention, with technical input on renewals, expansions, and evaluations, and early flags on risks to satisfaction. PREFERRED EXPERIENCE 6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints. Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs. You understand a customer’s architecture as well as they do, without escalating every question. A proactive mindset: you spot risks and optimization opportunities before the customer does, and you treat your accounts like a personal portfolio. Sound escalation judgment: you know when to escalate, when to resolve internally, and how to communicate clearly under pressure without creating noise. Very strong communication skills. TAMs explain complex issues to non-technical executives and root causes to senior engineers, often in the same day. Awareness of how TAM performance shows up in retention and NRR, including surfacing expansion signals and renewal risks early. Experience working in async or globally distributed teams. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle. This is a full-time, remote position based in US. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python What You’ll Do Work with Enterprise customers to understand their business, their use cases, and their data replication and data transformation requirements Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan Develop and deliver technical presentations to Enterprise audiences Ensure the technical win by running a tight proof-of-value process Work closely with Fivetran+dbt’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs Develop and maintain relationships with key Enterprise customers and partners Stay up-to-date on the latest technologies and trends in our industry Skills We’re Looking For 5+ years in one of the following areas: data replication, data practitioner, data operations, analytics, sales engineering, or related technical field Proven ability to work cross-functionally to support large enterprise customers Strong technical background covering data replication, cloud infrastructure, data replication technologies, and/or database administration Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders Strong problem-solving and analytical skills Bonus Skills Experience with Oracle, SQL Server & SAP databases Basic python competency and advanced SQL knowledge Hands on experience with other data replication or ETL tools Experience with self-hosted software applications and supporting infrastructure Hands on networking experience both in the cloud and on-premise Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $218,491.87 — $303,462.32 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. While there is a lot to celebrate in our past, there is even more opportunity ahead of us. As we are continuing to grow, we’re seeking a Sr. Software Engineer - B2 Object Storage to join our team! What You'll Do: You will work on B2 APIs and subsystems that allow our customers and integrations to upload objects, manage object lifecycles, track usage, and interact with our billing and storage systems. You will help build new features, improve the scalability of our systems, and build internal observability tooling. Responsibilities: Design, implement, and maintain B2 and S3-compatible APIs to ensure correctness, performance, and backward compatibility for a large base of external customers and integrations. Lead technical design discussions and produce clear design documents Instrument services, develop metrics, define meaningful SLIs/SLOs, and drive reliability improvements. Actively participate in on-call rotation to help determine incident root causes and identify follow-up remediation items The Right Fit: 7+ years of server-side Java programming experience with a strong background in algorithms and data structures Experience writing software for large scale distributed systems, including design, implementation, testing, and rollout Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) Bonus points for: Cassandra and Vitess experience Agile and scrum experience At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. #LATAM

Location: Singapore, Singapore About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: USA Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:We are looking for an Enterprise Customer Success Manager who will be working with strategic customers across the North American market. The candidate should be based on the U.S. East Coast, with candidates in the Central Time Zone potentially considered. This role will focus on strategic customers with a strong emphasis on banks, credit unions, and other financial services organizations.Responsibilities:Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the USA region.Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes, value realization, and high ROI.Grow customer's portfolio through zero churn and active cross and up-sales.Maintain higher than industry average NPS score.Requirements:Minimum 3+ years of B2B account management or project management experience working with Enterprise accounts in USAExperience working with CRM, BPM, LC/NC solutions will be a preference.English language skills and executive level communication.Desire to learn and adapt fast according to a changing market environment.Customer-centric expert with a track record in delivering customer success. What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey Workplace: remote Provectus is an AI consultancy founded in 2010 and led by its founders. As an AWS Premier Partner and an Anthropic Preferred Partner, we help Financial Services & Insurance and Healthcare & Life Sciences companies design, build, and operate production AI systems. With offices across North America, LATAM, and EMEA, we work with clients worldwide. We are hiring an Account Executive to turn incoming enterprise leads into signed consulting engagements. Clients buy multi-month consulting engagements. You won't build pipeline from scratch. Anthropic and AWS share qualified enterprise leads with us. Your job has four parts: Qualify those leads quickly. Run discovery with buyers at banks, insurers and life sciences companies. Scope the work with our architects. Close. What you'll do: Pick up new leads as they arrive, decide which to pursue, and be able to explain why. Run discovery calls with business and technology leaders. Map their process, data, regulatory constraints, budget and decision path. Work with delivery leads and architects to scope proposals and SOWs that we can deliver. You are selling consulting engagements, not software licenses. Negotiate and close to a signed SOW, with the Chief Commercial Officer joining larger deals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Translate Anthropic's product roadmap and partnership incentives into the client propositions. Keep Anthropic and AWS partner reps informed on the leads they share, and take part in joint pipeline reviews. Keep the CRM current and forecast your deals accurately. Bring buyer objections and patterns from each industry back to leadership and marketing. Travel for client meetings, up to 30% of your time. What You Need to Succeed: 2–4 years in a client-facing commercial role in a consulting or IT services firm where you closed deals yourself, such as account executive, account manager, or consultant who owned client sales. Be ready to share the specifics: what you closed, at what size, and how long each deal took. OR experience with banks, insurers, or pharma/biotech companies in one of these roles: selling services or technology to them (including smaller deals you closed yourself or larger deals where you supported the lead); working on client projects at a consulting firm, including proposals or scoping; or working inside one of these companies on projects where you helped evaluate and select outside vendors. Working knowledge of Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). You have worked in the industry or sold into it, and you can discuss a buyer's process and regulatory constraints in their terms. Experience selling services engagements or complex B2B deals with several stakeholders. Clear written and spoken communication with director-, VP- and C-level buyers. Comfort handling a steady volume of leads and choosing where to spend your time. Strong plus Experience selling AI/ML, data or cloud services. Experience working partner-referred leads from Anthropic, AWS, GCP or Azure. About Provectus: Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing. We are recognized by industry analysts as a leading provider of AI solutions across key business domains. At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact. Why Join Us: Leads arrive every day, so your time goes into closing rather than prospecting. You learn enterprise AI consulting sales in two regulated industries. You close with support: our architects scope the work with you, and the Chief Commercial Officer joins larger negotiations. The delivery team can execute what you sell: 350+ people, 150+ certified architects, and 100+ customers in production. Work at the intersection of two AI partnerships: Anthropic and AWS. High-impact role with direct visibility to leadership. Compensation and benefits Base $90–120K + commission, OTE range $140–170K. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. B2B contract model or full-time model. Unlimited vacation policy. Generous health, vision, and dental insurance, and life insurance. 401(k) matching plan.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it. As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place! What will I be doing? You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate You will keep partners current through recertification, release briefings and regular partner office hours You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review What skills do I need? 4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once Positivity and Engagement: a genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology and for solving problems Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience running a partner enablement or certification programme at a SaaS company or systems integrator Experience with learning management systems and course authoring tools Experience with the Salesforce partner ecosystem Experience training on SaaS products or, specifically, experience with Fin Experience with AI Agents and / or Large Language Models Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager Great examples of self-started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Agentic & AI Engineering Design, build, and operate production-quality agentic applications using agentic SDKs/harnesses — including multi-agent orchestration, subagent delegation, tool integration, and lifecycle hooks. Design Model Context Protocol (MCP) tool and resource interfaces that give coding agents/harnesses safe, reliable access to backend systems and enterprise data. Engineer prompts for reliable structured output (JSON schemas, few-shot examples, validation/retry loops) and build evaluation frameworks to measure and improve output quality. Manage context effectively across long documents, multi-turn conversations, and multi-agent handoffs; design escalation and human-in-the-loop patterns for production reliability. Developer Productivity Configure and extend Codex/Claude Code for team-wide use: AGENTS.md/CLAUDE.md hierarchies, custom slash commands, Agent Skills, path-specific rules, and plan mode. Integrate agentic development into CI/CD pipelines for automated code review, test generation, and PR feedback, tuned to minimize false positives and duplicate findings. Build and maintain MCP server integrations (project- and user-scoped) that extend agent-native development capabilities across engineering workflows. Identify high-value opportunities for AI-assisted development and design reusable capabilities that multiple teams can adopt, not just one-off solutions. Discovery, Prototyping & Production Delivery Partner directly with engineering teams to understand workflows, pain points, and opportunities through hands-on discovery. Rapidly prototype and validate new AI capabilities with real users, then take successful prototypes into secure, observable, maintainable production systems. Own the full lifecycle: implementation, testing, deployment, monitoring, and iteration. Technical Leadership Provide hands-on technical leadership through architecture discussions, code reviews, and troubleshooting of agentic systems. Mentor engineers on agentic design patterns, prompt engineering, and agent-native development practices. Communicate tradeoffs, risks, and results clearly to both technical and non-technical stakeholders. Contribute to engineering standards, reusable patterns, and documentation that help other teams build effectively with agentic development tools. Requirements 6+ years of professional software engineering experience, including significant hands-on work building and operating AI/LLM-powered or agentic applications. Strong programming skills (Java, Python, Go, Rust, or C++) and solid engineering fundamentals — API design, testing, debugging, code review, maintainable code. Practical, production-grade experience with agentic SDKs/harnesses, MCP, and LLMs — tool use, orchestration, RAG, context management, structured output, and evaluation. Experience designing MCP tool/resource interfaces and reasoning about tool selection, error handling, and reliability in multi-agent systems. Demonstrated experience integrating AI into CI/CD and developer workflows. Ability to work in ambiguous problem spaces, evaluate tradeoffs, and make pragmatic engineering decisions. Strong written and verbal communication skills, with experience mentoring and leading through influence. Build and maintain an engineering knowledge base for agentic workflows, including content ingestion, organization, updates, and retrieval. Connect it to agents through RAG and MCP so they can use trusted, current information with source citations. Preferred Qualifications Demonstrated expertise across agentic architecture, MCP integration, Codex/Claude Code configuration, prompt engineering, and context management. Experience building multi-agent research or customer support systems, or structured data extraction pipelines. Experience with AWS, Docker, Kubernetes, Terraform, and GitOps in support of AI/agentic infrastructure. Familiarity with vector databases, embeddings, and AI evaluation frameworks. Contributions to open-source projects involving AI, agentic systems, or developer tooling. Strong systems thinking — understands how models, agents, tools, context, APIs, data, and infrastructure fit together as production systems, and can reason about dependencies and tradeoffs across the stack. A track record of adapting quickly to new AI tools, models, and frameworks as the space evolves. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Istanbul, Turkey Workplace: onsite Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Join our team in Istanbul as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership. What You Will Do Be part of a dynamic team that works across all strategic ad product initiatives. Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships. Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives. Educate advertisers and agencies on our products through on-site presentations and one-on-one training. Attend industry events and conferences to generate new business leads. Track revenue performance across your portfolio, and determine and act on corrective measures where needed. Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs. Bring creative ideas that raise customer service standards. What We Are Looking For A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field. 5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships. Experience with online advertising, analytics, and social media. Strong commercial skills, with responsibility for direct revenue. Ability to work effectively in a fast-paced, rapidly changing environment. Solid project management skills. Fluency in Turkish and excellent communication skills in English. What Will Make Us Really Love you You have an eye for detail. You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions. You communicate efficiently, both internally and externally. You prioritize well and are comfortable managing multiple sales pitches and projects at once. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH