Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview
4. Interview with Head of Trust and Safety
5. Interview with Head of Operations
6. Culture Interview (People Ops)
7. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Engineering the future of customer support — at global scale
🌍
We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction.
As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them.
Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale.
About the role
We’re now looking for a
Backend Engineer (Golang)
to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day.
What you'll be doing
Build and maintain high-throughput backend services using
Go
.
Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
Design systems that are
scalable
,
resilient
, and easy to maintain.
Contribute to architectural discussions and technical decision-making.
Write well-tested code and help the team maintain high code quality standards.
Requirements
3+ years
of professional software engineering experience, with a proven track record of building and scaling complex systems.
Production experience in
Golang
, with an interest in developing strong engineering practices.
Strong hands-on experience with both
SQL and NoSQL databases
— especially Cassandra.
Solid understanding of designing and operating
low-latency, high-throughput distributed systems
.
Previous
on-call experience
, with a pragmatic approach to reliability and incident management.
Nice to have
Background in
Node.js
or other backend languages.
Familiarity with
cloud infrastructure
(AWS, GCP) and event-driven architectures.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Ищем инженера данных с сильными компетенциями архитектора данных и баз данных, который сможет взять на себя планирование и проведение внедрения инструментов хранения и обработки данных.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Your job is to make sure every payout and transaction lands with the right person.
We have spent years getting very good at protecting the things a marketplace has always had to protect: checkout fraud, account takeover, courier abuse. But we are no longer only a marketplace. We now issue banking products, lend to merchants, move instant payouts to couriers, and collect cash on the doorstep. Every one of those is a new way for money to leave the platform.
This is a new team, and it owns that surface: fraud wherever money moves through the platform. Who receives it, who lends it, who collects it, and who holds it in a financial account. Think instant payout rails, merchant cash advances, and platform-issued banking and earned-wage products serving millions of couriers and merchants. These are live loss surfaces, and the volume grows with every financial product we launch.
We are now looking for a
Backend Engineer (Golang)
to build that protection. You will design and ship real-time detection and automated enforcement for our financial products across DoorDash, Wolt, and Deliveroo. The work is high-throughput, low-latency, and unusually consequential: a rule you ship on Monday can stop a serious loss by Friday. It is also close to greenfield, so you will be setting the patterns every future financial product inherits on day one.
This role will be based in
London
,
UK
as one of the founding engineering roles in our London hub, working closely with our teams in Helsinki and Berlin.
What you'll do:
Build and maintain high-throughput, low-latency backend services in Go that score financial events in real time, including payout enrollments, bank account links, credit applications, and account-to-account transfers.
Design fraud detection and automated enforcement for our financial products end to end: from signal collection through to the decision that blocks a fraudulent payout.
Build on and extend our shared fraud decisioning platform, so signals, rules, and models work across all three of our brands instead of being rebuilt three times.
Partner closely with risk analysts, data scientists, and product managers to turn observed fraud patterns into shipped detection, and to know when a rule, a model, or a product change is the right answer.
Work across team boundaries with our account security, payments fraud, and financial product teams. We build on their signals rather than rebuild them, so clean interfaces matter.
Contribute to architectural discussions and technical decisions as we establish the fraud infrastructure baseline for financial products, with support from senior engineers on the team.
Write well-tested, observable code and help the team hold a high quality bar. In fraud, a silent failure is a loss event.
Our expectations:
3 to 6 years of professional software engineering experience, including backend services you have shipped and owned in production.
1+ years of production experience in Golang, or strong experience in another backend language and real enthusiasm for picking Go up quickly.
A working understanding of low-latency, high-throughput distributed systems. Real-time decisioning comes with a latency budget, and you are keen to learn to build inside one.
Hands-on experience with SQL and/or NoSQL databases, and some exposure to event-driven architectures (Kafka or similar).
Willingness to operate what you build, including a share of on-call, with a pragmatic approach to reliability.
Uses AI tooling in day-to-day development and can critically evaluate its output for correctness and quality.
Nice to have
Experience in fraud, risk, payments, lending, or financial crime, especially money movement fraud, bank account linking fraud, payout abuse, or lending fraud.
Experience with rules engines, real-time feature stores, or ML model serving in a decisioning path.
Background in Kotlin, Java, Python, or Node.js alongside Go.
Familiarity with cloud infrastructure (AWS, GCP).
Experience working across multiple brands, regions, or regulatory regimes.
What we value
A product-oriented mindset. You think beyond the ticket, understand the "why" behind the work, and take a high level of responsibility for outcomes rather than output.
Comfort with ambiguity. This is a new team on a new surface; parts of the charter are still being drawn, and you will help draw them.
A track record of owning a project or feature end to end, especially in fast-paced environments.
Clear and proactive communication, with a collaborative spirit. We work across three companies and several time zones, so we move fast, but we succeed together.
An adversarial instinct. The best fraud engineers enjoy thinking like the attacker.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Whiteley Hampshire, United Kingdom
Role: Financial Advisor (Level 4 Qualified)
Location:
Whiteley, Hampshire (Office attendance every Tuesday)
Salary:
£45,000 basic salary + adviser bonuses, incentives and validation rewards
Working Pattern:
Primarily remote/telephone-based, with weekly office collaboration
Company:
Appointed Representative Firm of Quilter Financial Planning
Start Your Financial Advice Career with an Established Adviser Team
A growing and successful Quilter Financial Planning firm is looking to recruit an ambitious Financial Adviser at the beginning of their advisory career.
This is an excellent opportunity for a motivated individual who is keen to develop their skills within a supportive environment, working alongside experienced advisers and benefiting from comprehensive training and mentorship.
The business has a proven client acquisition model, dedicated support staff, and a steady flow of leads, allowing you to focus on building relationships and delivering great client outcomes.
The Role
You will play a key role in supporting the firm's continued growth by:
Taking over and managing clients passed across by senior advisers
Building relationships with existing ad hoc clients and identifying opportunities to transition them to ongoing service arrangements
Following up and converting qualified leads generated through established referral partnerships
Working closely with a network of mortgage and protection advisers who regularly introduce prospective clients
Developing business from a strong wills and estate planning referral source
Conducting client meetings primarily over the phone, with occasional use of Microsoft Teams
What You'll Receive
£45,000 basic salary.
Additional adviser bonuses and incentive opportunities
Validation point rewards
Ongoing training and development from an experienced adviser team
Full paraplanning and administrative support provided
Access to high-quality referred leads and existing client opportunities
A clear pathway to develop and grow your advisory career
About You
We're looking for someone who:
Level 4 Qualified
Is passionate about building a career in financial advice
Has excellent communication and relationship-building skills
Enjoys engaging with clients and helping them achieve their financial goals
Is proactive, motivated and keen to develop professionally
Wants to be part of a supportive and collaborative team environment
Why Join?
Unlike many adviser positions, this opportunity allows you to focus on advice and client relationships rather than administration. With dedicated paraplanning support, established lead sources, and hands-on training from the firm's leadership team, you'll be well positioned to accelerate your development and build a successful long-term career.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £40,000 – £45,000 / year
Осуществлять разработку и доработку информационных систем (ИС) на платформе 1С по обращениям Пользователей. Планировать релизы 1С, формировать и вести график релизов.
Location: France
Workplace: Hybrid
Global Services helps Chainalysis customers turn blockchain data and investigative tools into practical results. Our customers include law enforcement, national security teams, financial institutions, and organisations across the crypto industry.
We’re looking for a Deployment Strategist, Crypto Investigations, to join Global Services and support public-sector customers in France, particularly law enforcement and intelligence teams. You’ll use your investigative experience and technical skills to help customers get the most out of Chainalysis products. This is a hands-on, customer-facing role focused on investigations and practical problem-solving rather than software engineering.
You’ll work with customers throughout their engagement with Chainalysis, from understanding their needs and conducting investigations to developing workflows, delivering training, and helping them build their own capabilities. You’ll need sound investigative judgement, strong French communication skills, and the ability to build trusted relationships with customers.
In this role, you’ll:
- Support customer engagements from initial discovery and pre-sales through investigations, solution delivery, training, and ongoing support
- Conduct blockchain investigations using Chainalysis products, particularly Reactor
- Work with law enforcement, intelligence, and other public-sector customers to understand their objectives and help them achieve practical results
- Build and adapt investigative workflows, queries, reports, and dashboards using Chainalysis tools and data
- Help customers put investigative workflows into practice and develop the skills to use Chainalysis independently
- Build trusted customer relationships by providing practical investigative guidance and product expertise
- Lead customer meetings, demonstrations, investigative walkthroughs, training sessions, and technical briefings
- Support pre-sales discussions by understanding customer requirements and explaining how Chainalysis can help
- Share customer feedback and investigative insights with Product, Engineering, Global Intel, and Sales
- Share investigative techniques and best practices with colleagues across Global Services
We’re looking for candidates who have:
- Experience conducting or supporting investigations in law enforcement, policing, intelligence, or a related field. Candidates with relevant crypto or financial-crime investigation experience from other backgrounds will also be considered
- Experience working with public-sector, law-enforcement, intelligence, or other mission-focused stakeholders
- Strong investigative judgement and the ability to explain findings clearly and build credibility with customers
- The technical aptitude to learn investigative platforms and work with data; extensive software-engineering experience is not required
- The ability to analyse complex information and communicate findings to both investigators and senior stakeholders
- The flexibility to work across pre-sales, customer delivery, and ongoing support
- Fluency in French, with the ability to work confidently with French-speaking customers
- The ability to be based in France, ideally in Paris
REQUIRED SKILLS
TECHNICAL SKILLS
- Confidence using investigative tools and the ability to develop expertise in Chainalysis Reactor
- Ability to work with investigative data and turn customer requirements into practical workflows, queries, and reports
- Familiarity with blockchain investigation tools or analytical workflows is an advantage; Python and SQL are not required
- Ability to learn Chainalysis products and understand how their data can support customer investigations
DOMAIN EXPERTISE
- Experience in law enforcement, policing, intelligence, financial crime, or another relevant investigative field
- Understanding of investigative objectives, operational workflows, and the outcomes customers need to achieve
- Ability to use investigative judgement to guide an investigation and advise customers on their approach
CUSTOMER & COMMUNICATION SKILLS
- Ability to build trusted customer relationships through investigative knowledge and practical support
- Excellent spoken and written French, including the ability to explain complex investigative concepts clearly
- Confidence leading customer meetings, briefings, demonstrations, and training sessions
- Ability to help customers develop their own skills and use Chainalysis tools independently
DAY TO DAY ACTIVITIES
- Conduct investigations using Chainalysis tools, primarily Reactor, based on customer requirements
- Prepare investigative reports, workflows, queries, and other analytical outputs
- Work directly with customers to develop and implement investigative workflows
- Deliver hands-on training, walkthroughs, and knowledge-sharing sessions
- Lead demonstrations, investigative briefings, and solution presentations
- Support pre-sales discussions, technical discovery, and solution scoping
- Gather customer feedback and share practical recommendations with Product, Engineering, and Global Intel
- Manage multiple customer engagements while maintaining quality and responsiveness
- Continue developing knowledge of blockchain investigations and emerging crypto-related threats
PERSONAL ATTRIBUTES
- Curious about blockchain technology, crypto crime, and investigative techniques
- Able to communicate clearly and adapt to different audiences
- Comfortable taking ownership and making sound decisions in situations where the path forward may not be clear
- Collaborative and willing to work across teams
- Keen to develop specialist knowledge and share it with others
NICE TO HAVE EXPERIENCE: [ICING ON THE CAKE, NOT A DEAL BREAKER]
- Previous experience using Chainalysis products
- Experience with cryptocurrency investigations, blockchain analytics, or financial-crime analysis
- Experience in traditional finance or financial investigations
- Experience providing expert evidence or supporting legal proceedings
- Familiarity with compliance frameworks such as BSA/AML, sanctions screening, MiCA, or the Travel Rule
- Experience with data platforms such as Databricks, Snowflake, or cloud-based analytics tools
- Published research, intelligence reports, or other work relating to blockchain analytics or financial crime
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Mexico)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Spain)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in English (UK)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Job Reference: #L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
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Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
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The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. What You Bring to the Team:
УдалённоСША
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We work across three companies and several time zones, so we move fast, but we succeed together; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоWhiteley Hampshire, United Kingdom; Whiteley, Hampshire (Office attendance every Tuesday)
ГибридFrance
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston