Location: Espoo
Workplace: Hybrid
Role highlights:
- Customs Specialist
- Location: Espoo, Finland
- Department: Global Manufacturing Organisation
- Reports to: Freight Forwarding Manager
- Employment type: Permanent
- Workplace model: Hybrid (first 4-6 months on-site)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customs Specialist, you’ll keep ICEYE’s goods moving compliantly across the world.
You'll drive the customs compliance and documentation that keeps ICEYE's satellites moving smoothly between Finland, the EU and our sites worldwide. That means classifying goods correctly, applying the right customs procedures, and making sure every shipment clears without unnecessary delay or cost.
You'll work closely with the Freight Forwarding Manager to plan how goods travel by road, air and sea, and use your knowledge of trade agreements and preferential origin rules to reduce duty and landed cost wherever possible.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own day-to-day customs clearance across the EU: release for circulation, outward/inward processing, transit (T1, T2, TIR), customs warehousing, bonded storage and temporary admission.
- Maintain HS/Taric classification and customs valuation for both supplier-sourced and in-house manufactured goods.
- Spot risks in international shipments early and resolve them before they reach destinations.
- Understand and apply Incoterms with confidence, allocating cost, risk and responsibility correctly across every lane.
- Prepare for and take part in customs audits, and help strengthen the internal audit and control programme.
- Run Binding Tariff Information (BTI) applications regularly and keep the resulting rulings current.
- Write clear SOPs that colleagues can follow without you having to explain them.
- Pursue free trade agreement benefits (preferential origin, EUR.1, statements on origin, REX registration) and maintain the supplier declaration chain.
- Track and report the impact of your work: duty avoided, duty recovered and landed cost reduced.
- Contribute to Freight Forwarding strategy across road, air and sea, flagging where routing, mode or documentation choices affect customs treatment or cost.
- Recognise dangerous goods shipments (IATA DGR, ADR, IMDG) and check the required documentation.
- Support material flow between ICEYE's Espoo site and our sites worldwide, reconciling physical goods against ERP, WMS and TMS records.
WHAT WE’RE LOOKING FOR (MUST HAVES):
- A track record of reducing duty and landed cost through preferential origin, free trade agreements, relief or suspension regimes, or classification and valuation work, with results you can point to.
- Working knowledge of rules of origin and the origin documentation regime, including supplier declarations.
- Solid understanding of freight forwarding across road, air and sea, including how transport is planned in each mode.
- Professional-level Finnish in addition to English.
- Curiosity, eagerness to learn more and take full ownership over your scope of work
NICE TO HAVES:
- Experience with EU and US trade compliance (dual-use Regulation (EU) 2021/821, EAR and ITAR, denied party screening).
- Hands-on freight forwarding experience earlier in your career.
- Warehousing, inbound and outbound operations experience.
- IATA DGR, ADR or IMDG certification.
- Practical use of the EU free trade agreement network on lanes relevant to the aerospace or aviation industries.
- Experience with defence and government customers, especially in a fast-scaling manufacturing environment.
APPLICATION PROCESS
- Screening call
- Hiring manager interview
- Task / case study
- Panel interview
- Offer
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
- Title: Staff Structural Analysis Engineer
- Location: Valencia
- Department: Space Systems
- Reports to: Mechanical Engineer
- Employment type: Permanent
- Workplace model: On-site / Hybrid
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Staff Structural Analysis Engineer, you’ll lead structural analysis and engineering efforts to ensure ICEYE’s satellites meet demanding aerospace requirements for structural integrity, reliability, and manufacturability, enabling mission success from launch through on-orbit operations.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Define structural requirements from mission and launcher constraints down to system and subsystem levels
- Lead and contribute to trade studies, design reviews, and verification and qualification documentation
- Ensure smooth and timely product delivery from concept through qualification
- Drive continuous improvement of structural design and analysis methods
- Collaborate with hardware engineering, AIT, and quality teams to ensure compliance with launch and in-orbit environments
- Work with system and subsystem engineers to define requirements for new products
- Support integration, validation, and issue resolution across internal and external teams
WHAT ARE WE LOOKING FOR
MUST HAVES:
- Master’s degree in Structural Engineering, Aerospace Engineering, or related field
- Experience leading and managing structural analysis
- Experience designing satellite structures, subsystems, or complex electromechanical systems
- Deep understanding of mechanical stress, vibration, and thermal effects on space structures
- Strong expertise in finite element analysis, including structural dynamics and failure analysis
- Experience with mechanical, hybrid, and bonded joints for load-carrying composite structures
- Familiarity with aerospace standards such as ECSS, NASA, or MIL
- Ability to collaborate cross-functionally with systems, electrical, and manufacturing teams
NICE TO HAVES:
- Experience with PLM or PDM systems for configuration control
- Hands-on experience with mechanical assembly, integration, and testing
- Experience with launch vehicle or spacecraft environments
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.
Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet
- 25 million+ paid memberships on Patreon today
We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.
This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.
ABOUT THE TEAM
The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.
ABOUT THE ROLE
- As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
- Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
- Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
- Maintain the CEO's inbox, draft correspondence
- Work with the Chief of Staff to procure or create meeting agendas and presentations
- Attend meetings, take notes, track action items and deliverables
- Coordinate offsites and events for the Executive Team
- Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
- Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
- Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
- Maintain, organize, and code receipts, expenses, and reimbursements
- Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office
Projects you may work on:
- Coordinating activities, logistics and agendas for exec team offsites
- Meeting coordination during company planning, annual reviews
- Supporting monthly All Hands efforts
- Special projects on an as-needed basis
- Board meeting coordination and planning
- Annual company kickoff (PKO) planning and support
ABOUT YOU
- 3-5 years EA experience supporting C-level executives in startup or high-growth environments
- Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
- This is a San Francisco based role for a hybrid model company, in office 3 days/week
- Extremely organized and detail oriented
- Exercises sound judgment, confidentiality and professionalism
- Moves quickly without sacrificing efficiency or effectiveness
- Prioritizes shifting demands with a high degree of accuracy and consistent follow up
- Excellent written and verbal communication skills
- Strong project management skills; able to build and run systems and processes independently
- Ability to:
- Work autonomously
- Problem solve
- Think five steps ahead
- Create and maintain structure and processes
- Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com
Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.
Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Worldwide
We are looking for a
Business Analyst
to join the
Identity
team, one of the key infrastructure areas of the bank.
The team is responsible for the centralized storage, processing, and quality of customer master data. We maintain a single source of truth about users — validation, normalization, deduplication, and distribution of data across company systems — and provide services to every product team in the bank.
In this role, you will support new product launches — credit, debit, investment, insurance, and others — from the perspective of correct personal data collection, legal consents, and compliance with regulatory requirements. This is a role with a lot of cross-team interaction, where understanding business processes, shaping requirements, and keeping data quality under control at every step of the customer journey matter most.
Challenges that await you:
Describing and developing the processes for collecting, processing, and using customer personal data
Supporting new product launches from the data side: which personal data is collected, which legal consents are required, and how regulatory requirements are met
Collecting and documenting requirements from product teams and Compliance and translating them into changes in our systems
Building and maintaining business processes for new product launches
Setting up and developing data quality metrics (DQC) and monitoring them on a regular basis
Checking that master data is transferred correctly between systems and investigating the root causes of discrepancies and anomalies
Contributing to the rules for deduplication, merging, identification, and version management
Analyzing current processes for handling personal data: collection, validation, normalization, deduplication, addresses, and documents
Preparing documentation and artifacts (BPMN, UML, data flow diagrams)
Coordinating day-to-day communication between product teams, Compliance, KYC, and Origination
What makes you a great fit:
1-2 years of experience as a Business Analyst
Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or another technical field
Good understanding of business processes and experience modelling them
Good SQL knowledge: writing queries, working with joins and aggregations
Basic Python and an understanding of how databases work
Ability to work with metrics and monitor the quality of processes
Attention to detail and the ability to analyze results
Strong communication skills and experience working across teams
B2 or higher English level for effective communication with an international team
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to one of our hubs — Georgia or Mexico— with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Remote - Europe; United States
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
We build and operate blockchain infrastructure for financial market infrastructure — settlement, custody and clearing institutions. The platform spans a sequencer and coordinator, a ZK proving stack, cross-ledger interoperability, privacy and settlement components, and the infrastructure that runs all of it in production for clients with contractual commitments.
Someone has to hold that whole picture and make the pieces fit. Not in a diagram — in the code, in the design decisions, and in the answers we give institutional architects who are deciding whether to put real value on our networks.
This is a hands-on role. You will write code, build proofs of concept, and be in the design reviews. If you haven't shipped something yourself in the last year, this isn't the right role.
WHAT YOU'LL OWN
- Architecture across the platform — how the sequencer, coordinator, proving stack, interop layer, privacy components and infrastructure fit together, and where the seams are.
- Cross-ledger interoperability architecture. This is our differentiator and our IP, not a commodity — the design choices here decide what we can sell and what we can charge for.
- Turning institutional requirements into designs. Our clients issue detailed requirement documents — availability, finality, privacy isolation, RBAC, key custody, emergency deployment. You turn those into architecture the team can build and we can evidence, and you are honest about which requirements we meet technically and which we meet by control and attestation.
- Proofs of concept. Built by you in partnership with the Engineering team, after specified to a high quality by you. Ambiguity gets resolved by building the smallest real thing.
- Design reviews and architecture decisions — written down, with the reasoning and the discarded options, so the next person doesn't re-litigate them.
- Build versus buy. Where we take a third-party component, where we build, and what that costs us in dependency.
- Technical depth in client and partner deep-dives when the conversation goes past what a slide can carry.
- Architecture decisions are final. You time-box spikes and PoCs, you write down the discarded path, and you freeze the call so engineering is not implementing two designs at once.
- You own the design so other people can build. That means interfaces, constraints and written decisions — not sitting in every review. Teams should be able to ship against an Architecture Decision Record without you in the room.
- You use AI daily to explore designs, write and test PoCs and draft ADRs. You set that practice for the people who implement your designs.
- Designs that survive production. Availability, finality, rollback and proving upgrades are architecture constraints, not an ops surprise after merge.
HOW THIS FITS
- Product — you pair closely with Product on what we build and why. Architecture that isn't anchored in a client problem is a hobby.
- Cryptography and ZK research (prover, zkEVM, arithmetization) — a separate line. Their output is a major input to your architecture; you need enough depth to reason about proving costs, latency and constraints without needing to be a cryptographer.
- Core protocols (Besu, Teku and related clients) — sits with our Head of Protocols. Client capabilities and roadmap commitments there shape what you can design.
- Engineering and infrastructure — your designs are built and operated by these teams. They will tell you quickly if a design doesn't survive contact with production, and you should want them to.
WHAT WE ARE LOOKING FOR
- Has designed distributed systems and built them — recent, hands-on, in a language we use (Kotlin, Go, Rust, Solidity, TypeScript, Zig).
- Has strong hands-on background of Software Development/Engineering, 8+ years.
- Can hold a large system in their head and see where it doesn't fit together, and reason down to detailed technical level— the failure modes, the coupling, the thing that breaks at scale–and be able to effectively communicate this to colleagues.
- Ethereum and EVM knowledge, or the demonstrated ability to get there fast from adjacent distributed-systems work.
- Writes clearly. Design documents and diagrams that a bank's architecture team will accept without a meeting. Not just for external, but for internal too. The architect should leave behind clear written artifacts that make it clear what engineers need to build and why, and what success looks like.
- Can be in a room with institutional architects and stay technical — credible on resilience, key custody, finality and privacy without drifting into sales language.
- Pragmatic. Knows when the right architecture is the boring one.
- Decisive under ambiguity. Makes the call when Product, a client requirement and a protocol constraint disagree.
- Experience architecting for secure mission-critical systems.
USEFUL, NOT REQUIRED
- ZK proof systems — enough to reason about cost, latency and trust assumptions.
- Privacy technologies: privacy pools, MPC, trusted execution, tokenisation frameworks.
- Regulated financial infrastructure — payments, clearing, settlement, custody.
- Understanding of governance dynamics and key stakeholders within the Ethereum ecosystem.
- Experience of cloud and infra deployments and topologies.
- Experience in Fintech/Banking/Trading or similar domains.
WHAT THIS ROLE IS NOT
- Not a PowerPoint architect. If the last two years of your work are diagrams and decks, this is the wrong role and the interview will find that out.
- Not a pre-sales function. You'll join client technical sessions, but delivery is the job.
- Not a people-management role. This is an individual contributor position with real technical authority.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: San Francisco, CA; New York, NY; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU’LL DO
As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world.
- Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact.
- Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch.
- Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys.
- Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our public sector team have worked on recently:
- Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages.
- Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context.
- Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements.
- Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted.
- Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government.
WHAT YOU’LL BRING
- Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise..
- Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions.
- Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve.
- Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects strategists on our TMT team work on:
- Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice.
- Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions.
- Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.
- Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support.
- Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal.
- Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
- Client-facing consulting, solutions, or strategy experience in a technically complex environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week.
- Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel.
- Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales.
- Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations.
- Help a marketplace handle order status and buyer–seller disputes at enormous scale.
- Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?”
- Ideate and create a roadmap for growing value for large healthcare payers and providers.
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics.
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates.
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote - Europe
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
We build and operate blockchain infrastructure for financial market infrastructure — settlement, custody and clearing institutions who put real value on the networks we run. We have signed clients with production dates this quarter, a platform that has to stand up on its own for the first time, and an engineering organization that has just been through a leadership transition.
You are the engineering leader for that organization — the person who owns what we've committed to ships, and who the engineers look to when a technical decision needs making.
WHAT YOU'LL OWN
- The delivery organization — core engineering (sequencer, node and backend services), smart contracts, and infrastructure/DevOps.
- Client delivery against contractual commitments. Several institutional programs are in flight with production dates between now and Q1, each with availability, latency and evidence requirements written into the contract. Availability definitions, maintenance windows, DR, incident process and the proof behind them are yours. System reliability engineering and on-call rota included.
- Operating production networks — including a public mainnet run under an arm's-length managed-service agreement, alongside sovereign and permissioned networks for clients.
- Work with the Security Lead to help set security standards for partners, clients and internal systems.
- The technical roadmap and its sequencing — working with Product and Sales to define what we build, what we buy, what we say no to, and the honest version of when.
- Completing the separation from our former parent. Observability, deployment tooling, identity and infrastructure-as-code all have to be rebuilt or properly handed over, under a live clock.
- Engineering standards and the release process — how we test, how we ship, how we roll back, how we review, and how we maintain.
- Being a credible technical voice with clients. Our buyers are institutional. They will ask you hard questions about resilience, custody of keys, and what happens at 3am, and they will judge the company by the answer.
- Leadership and people management — hire, lead, mentor, and develop engineering managers and team leads; foster a remote-first, high-performing, collaborative engineering culture; support performance management and career development; and liaise closely with team leads to coordinate priorities, dependencies, resourcing, and delivery across engineering.
- Contribute to major architecture or investment proposals.
- Meet customers or partners where engineering involvement is valuable.
- Managing and integrating company wide objectives into engineering team based measurable objective key results (OKRs) and communicating on these objectives to the organization.
- Engineering operating model — who owns what, who decides, and what escalates to you. You set decision rights with Product, Sales and Protocols so a stuck call does not sit in a meeting for two weeks.
- Delegation. Delivery, incidents and most design calls sit with engineering managers and tech leads. You are the exception path and the person who builds those managers, not doing every estimate and every review.
- How the organization uses AI in the actual work. You use it yourself every day and you make it the default for the teams, with the same bar we already apply to human-written code. This is practice, not an “AI strategy” slide.
- Cost management. You will strive to reduce operating costs wherever possible without reducing quality or productivity.
One area sits outside this role, although your work will align closely with it:
- Core protocols (Besu, Teku and related clients) sit with our Head of Protocols, reporting to the CEO. Some of your delivery dates depend on their commitments; that relationship is a partnership, not a reporting line.
WHAT WE ARE LOOKING FOR
- Deep Ethereum and EVM experience.
- Has run an engineering team of 20+ across multiple teams, as a leader of leaders — and has done it at this company stage.
- Has owned production systems under contractual SLAs for demanding customers, and has personally been accountable for an outage in front of one.
- Deeply technical. You don't need to be the best engineer here, but you need to earn the respect of people who are — challenge a design, know when an estimate is optimistic.
- Distributed-systems depth. Blockchain experience is a real advantage; strong infrastructure and backend leaders from high-integrity domains (payments, exchanges, market infrastructure) will be taken seriously.
- Has hired well and retained people through a hard period.
- Someone with sound technical judgment, strategic thinking, commercial awareness, and strong prioritization skills.
- Direct. This team has a low tolerance for polish over substance. Say the hard thing early, and say it kindly, more light, less heat.
- People-first leader — empathetic, approachable, and committed to mentoring and developing others.
- Strong communicator — builds trust and communicates clearly across engineering and the wider business.
- Collaborative — works closely with team leads to align priorities, coordinate dependencies, and keep teams moving together.
- High emotional intelligence — self-aware, thoughtful, and comfortable navigating difficult conversations and change.
- Coach and multiplier — develops strong leaders, delegates effectively, and builds high-performing, autonomous teams.
- Pragmatic and organized — brings clarity and structure without unnecessary process.
USEFUL, NOT REQUIRED
- L2 or ZK-rollup architecture.
- Regulated financial infrastructure — audit, change control, evidence, SOC 2 / ISO 27001.
- Experience of a carve-out, separation or post-acquisition integration.
WHAT THIS ROLE IS NOT
- Not a box-checker, don’t add process for process sake.
- Someone who does not challenge or seek clarity.
- Someone who does not seek to understand why and what the value is for a task.
- Someone who feels like they have to be the loudest voice in the room and does not seek to listen first and leverage the intelligence of others.
- Someone who has not had experience managing engineering teams and who feels comfortable being a single IC.
- A 100% hands-on engineering role.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: Munich
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.The role is based in Munich, Germany.Key Responsibilities:Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.Support customer presentations and executive discussions around AI strategy.Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.Required Skills & Competencies:Strong skills in business analysis, process design, value mapping, and discovery.Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.Hands-on experience designing or launching AI-powered solutions or AI agents.Experience translating business requirements into solution designs.Experience working with enterprise customers and multiple stakeholders.Excellent executive communication and presentation skills.Strong analytical and systems thinking.Excellent spoken and written German and English.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote - US
About MariaDB
Are you ready to shape the infrastructure for a groundbreaking cloud database platform? MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
MariaDB Cloud
is revolutionizing the way businesses manage their data in the cloud. We're on a mission to provide a seamless, powerful, and user-centric Database-as-a-Service (DBaaS) solution that sets new industry standards. MariaDB Cloud is a Multi-cloud Database-as-a-Service platform offering, specializing in managing MariaDB, one of the most popular open-source relational database systems.
MariaDB Cloud
is more than just a database; it's a comprehensive and innovative platform that delivers continuous availability, autonomous operation, and serverless capabilities. We're redefining the database experience to make it more accessible, intuitive, and efficient than ever before.
The Opportunity
About the Role
We are seeking a Senior Software Engineer to join a small, high-ownership team building robust cloud infrastructure for our globally deployed relational database engine. You will design and implement the application layers, business logic, and API workflows at the intersection of data management, cloud operations, and relational database services—critical components that enterprise applications depend on for correctness, performance, and governance. This is a hands-on, end-to-end role. You will lead features from whiteboard to production: owning implementation, writing clean and scalable code, and leveraging deep expertise in cloud orchestration to ensure robust deployment across multi-cloud environments. Proficiency in Terraform is essential for managing our complex infrastructure and ensuring reproducible deployments. Our team is small by design, offering high individual impact and direct visibility into engineering strategy. The ideal candidate has scaled infrastructure across multiple cloud providers and approaches every challenge with an ownership mindset—shipping production-grade systems that set new industry standards.
Key Responsibilities
8+ years of experience in software development with deep expertise in distributed systems and cloud-native architecture.
Proven track record of designing and operating multi-cloud infrastructure at scale across AWS, GCP, and Azure.
Advanced proficiency in Terraform for Infrastructure as Code (IaC) and complex cloud orchestration.
Expertise in containerization and orchestration using Kubernetes and Docker in production-grade environments.
Experience building and maintaining robust CI/CD pipelines for automated, scalable deployments.
Strong command of Go or Python for developing cloud-native applications, controllers, and automation tooling.
BS/MS in Computer Science or a related technical field.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Knowledge of MariaDB server is a plus.
Required Qualifications
Experience
5+ years of professional software development experience, with at least 2 years focused on data-intensive applications, database-adjacent features, or enterprise software.
Demonstrated end-to-end ownership of a non-trivial production feature or module: you have taken something from functional specification through implementation to production.
Hands-on production experience deploying, debugging, and managing application services across at least two major public clouds (AWS, Azure, GCP).
Experience building or integrating with vector databases, embedding pipelines, semantic search, or retrieval-augmented generation (RAG) systems.
Prior work building LLM-based applications or workflows using AI agent frameworks (LangChain, LangGraph, CrewAI, AutoGen, or equivalent).
Technical Skills
Strong proficiency in Python for AI application development, alongside high proficiency in at least one backend language (such as Go, Java, or C++).
Deep, practical application of relational databases: writing complex SQL, structural indexing, query optimization, transactions, and schema design.
Experience implementing temporal data models, event-driven tracking, audit logs, or utilizing system-versioned tables.
Solid understanding of application security fundamentals: authentication, authorization, RBAC, row-level security, and multi-tenant data isolation at the application layer.
Proficiency with modern application monitoring tooling: structured logging, distributed tracing (OpenTelemetry), and functional alerting.
Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems.
Preferred Qualifications
Experience contributing to or maintaining open-source projects in the database, AI/ML application, or agent-tooling ecosystem.
Hands-on experience developing MCP servers or integrating A2A (Agent2Agent) protocols into production systems.
Familiarity with agent memory frameworks such as Mem0, Graphiti, or Letta.
Experience leveraging graph databases or multi-hop graph traversal (Neo4j, Kuzu, FalkorDB, or similar) within applications.
Background with in-memory data grids or semantic caching systems (Redis or similar) to optimize AI token usage.
Experience packaging applications for on-premises or air-gapped deployment environments, including regulated infrastructure.
Knowledge of MariaDB or MySQL application development, system-versioned tables, or temporal SQL.
Location & Job Info
Full-Time - Remote - US
Why Join Us
Compensation
The annual anticipated U.S. base salary range for this full-time position is $141,000-$185,000. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies.
In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package. We provide a competitive benefits package. Additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401(k), and parental leave, a massive degree of flexibility and freedom, just to name a few!
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Warsaw
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Belka Games
Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players.
Role Overview
We’re looking for an experienced
Game Producer to build new Hybrid Casual games from scratch
.
You’ll identify product opportunities, test game hypotheses, and guide projects from concept and prototype through marketability, launch, retention validation, and D7/D30 performance evaluation.
This role is ideal for someone with hands-on Hybrid Casual experience who can move quickly in a high-uncertainty environment, make data-driven decisions, and confidently decide when to iterate – and when to stop.
Key Responsibilities
Creating new games from scratch.
Identify promising product opportunities and turn them into testable game concepts and prototypes
Researching the market.
Monitor Hybrid Casual trends, emerging mechanics, successful products, competitors, player behavior, and new market opportunities
Leading projects through early-stage validation.
Take games from concept and prototype through marketability testing, technical launch, retention testing, and D7/D30 validation
Defining product hypotheses and validation criteria.
Determine what needs to be tested at each stage and what minimum product scope is required to get a reliable answer
Making go / iterate / kill decisions.
Analyze test results and decide whether to continue development, change direction, or stop a project
Owning early-stage product metrics.
Analyze CPI, CTR, retention, engagement, playtime, monetization, ARPU/ARPDAU, ROAS, and other key indicators of product potential
Developing the core product.
Work closely with Game Design on core gameplay, progression, difficulty, economy, meta systems, and monetization required for successful validation
Working closely with UA and Creative teams.
Evaluate marketability and creative potential together with product metrics and identify opportunities for further testing
Running multiple product hypotheses.
Build and maintain a healthy pipeline of concepts and experiments rather than focusing exclusively on the long-term development of one mature product
Leading a cross-functional R&D team.
Coordinate Game Design, Development, Art, Analytics, UA, and Creative teams to move from hypothesis to validated product as efficiently as possible
Required Skills, Knowledge and Expertise
3+ years of experience as a
Game Producer, Product Manager, Product Owner, or Lead Game Designer
in mobile games
Proven experience taking
multiple game concepts from idea or prototype to market validation
, including projects that reached retention and D7/D30 testing stages.
A portfolio of Hybrid Casual projects
where you can clearly explain:
the original product hypothesis
how the concept was validated
which metrics were used
what results were achieved
what decisions were made based on those results
Strong understanding of the
Hybrid Casual mobile games market
, including current genres, mechanics, monetization models, and product trends
Strong understanding of early-stage product and UA metrics, including
CPI, CTR, retention, engagement, playtime, ARPU/ARPDAU, and ROAS
Ability to identify whether a project's main issue lies in
core gameplay, product depth, monetization, creatives, or user acquisition
, and define the next experiment accordingly
Strong analytical and product thinking with the ability to make decisions based on incomplete data
Experience managing and coordinating cross-functional development teams
Strong communication, leadership, and prioritization skills
English and Russian spoken and written at B2 level and above
Working at Tripledot
Hybrid Working
26 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Daily Free Lunch:
When working in the office order free food from Pyszne.pl
Private Medical Cover with Luxmed:
Have peace of mind with private medical cover, ensuring your and your family's health is in good hands
Multisport Plus Card:
Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand
Continuous Professional Development:
Propel your career with continuous opportunities for professional development
English & Polish Classes:
Improve your language skills with access to English and Polish classes
Location: Mexico
Delivery
gets Plata cards to customers - by mail, or handed over in person by an ambassador. Our job is to make the card arrive fast and easily, anywhere in the country.
We're looking for an analyst to help us do that even better. Plata is growing fast, the team has plenty of ambitious projects running, and what you do here turns into changes customers can see. The work comes in different shapes, from quick calculations to long research, so you'll find something that suits you.
Challenges that await you:
Track how delivery is really doing - speed and cost, by region and by delivery method
Run A/B tests and read the results - we run a lot of them, and that's how decisions get made here
Work on algorithmic problems - they're what the delivery logic runs on
Find where things could move faster or cost less, and explain why
Turn data into reports and dashboards the team uses every day
Talk to other teams a lot - within a few months you'll know the business in detail
What makes you a great fit:
You have a solid grasp of math, statistics, and probability and know how to use them to solve real problems
You're confident with SQL and knowledge of Python is a plus
You know how A/B tests work - whether from hands-on experience or a theoretical foundation
You're curious about the business - you want to understand why the numbers look the way they do
You work well with people from different teams and can discuss your ideas in English
Our ways of working:
Innovative Spirit:
a team from the best technical universities
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances
Our benefits:
Relocation support to our hub in Mexico
with full visa & permit support to the employee and family
Flexible work
from our office
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders work. Tight spreads, deep books, an API people actually build on. The people who use it are demanding, opinionated, and allergic to marketing.
We want someone who belongs in that room. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community.
Come here to build and grow this Community for us.
THE OPPORTUNITY
- Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. You're not "monitoring channels". You're a participant, with standing.
- Be the fastest voice in the room. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Speed with accuracy, not vibes.
- Build the inner circle. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Give them a reason to stay loud.
- Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. Own the format, don't just attend it.
- Close the loop with Product. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened.
- Write things people screenshot. Threads on microstructure, teardowns of new features, release notes that don't read like release notes.
- Prove it worked. Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You bring the numbers to the table before anyone asks.
WHAT YOU’LL BRING
- You trade. Actual positions, actual scars. You can hold a conversation about funding rates, maker/taker economics, slippage, and latency without reaching for a glossary.
- 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count.
- You write fast and well. Short-form that lands, long-form that holds up under scrutiny from people smarter than the average follower.
- You have thick skin and good instincts. Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back.
- You've built something from a standing start, not just maintained an existing account.
- You operate without a brief. Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it.
- You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders work. Tight spreads, deep books, an API people actually build on. The people who use it are demanding, opinionated, and allergic to marketing.
We want someone who belongs in that room. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community.
Come here to build and grow this Community for us.
THE OPPORTUNITY
- Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. You're not "monitoring channels". You're a participant, with standing.
- Be the fastest voice in the room. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Speed with accuracy, not vibes.
- Build the inner circle. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Give them a reason to stay loud.
- Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. Own the format, don't just attend it.
- Close the loop with Product. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened.
- Write things people screenshot. Threads on microstructure, teardowns of new features, release notes that don't read like release notes.
- Prove it worked. Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You bring the numbers to the table before anyone asks.
WHAT YOU’LL BRING
- You trade. Actual positions, actual scars. You can hold a conversation about funding rates, maker/taker economics, slippage, and latency without reaching for a glossary.
- 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count.
- You write fast and well. Short-form that lands, long-form that holds up under scrutiny from people smarter than the average follower.
- You have thick skin and good instincts. Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back.
- You've built something from a standing start, not just maintained an existing account.
- You operate without a brief. Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it.
- You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote-Jakarta
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION:
We are looking for a Customer Success Manager II to join our Indonesia team and help enterprise customers achieve measurable business value through automation, AI, and agentic transformation.
You will be the primary post-sales relationship owner for a portfolio of strategic and enterprise customers. You will help customers move from traditional automation to intelligent, AI-powered, and agentic ways of working.
You will work closely with customer executives, automation leaders, IT teams, business stakeholders, partners, Sales, Professional Services, Support, Product, and Technical Account Managers to drive adoption, value realization, retention, and growth.
The ideal candidate is commercially minded, outcome-oriented, and comfortable navigating complex customer environments. You should be able to build trusted executive relationships, translate emerging AI and automation capabilities into business outcomes, and proactively manage customer risks.
THIS IS WHAT YOU'LL DO AT UIPATH:
- Own the customer success lifecycle from Sales handover through onboarding, implementation, adoption, value realization, renewal, and expansion.
- Develop and maintain joint success plans aligned to customer priorities, business outcomes, automation strategy, and AI transformation goals.
- Act as a trusted advisor to customer executives, business leaders, IT stakeholders, and Automation Centres of Excellence.
- Help customers identify and prioritize opportunities for automation, AI, agents, orchestration, process intelligence, and intelligent document processing.
- Guide customers as they evolve from task-based automation to connected, intelligent, and agentic business processes.
- Lead customer governance forums, executive business reviews, value reviews, and transformation planning sessions.
- Drive platform adoption, usage growth, enablement, and engagement across customer teams.
- Establish measurable success criteria, value targets, milestones, and 30/60/90-day adoption plans.
- Help customers define, communicate, and realize the value of automation and AI, including productivity gains, cost savings, improved customer experience, risk reduction, and operational resilience.
- Identify customer risks early, maintain account health plans, and coordinate recovery actions for at-risk customers.
- Partner with Sales on renewal strategy, commercial planning, expansion opportunities, and accurate forecasting.
- Identify opportunities to expand the use of UiPath capabilities across business functions, including automation, agentic AI, testing, process mining, and orchestration.
- Coordinate cross-functional teams across Support, Professional Services, Product, Partners, Sales, and Technical Account Management.
- Maintain accurate customer information, success plans, risks, activities, and forecasts in relevant systems.
- Act as the voice of the customer by sharing feedback, market insights, AI use cases, and product needs internally.
THIS IS WHAT YOU'LL BRING TO THE TEAM
- 6-8 years of experience in Customer Success, Account Management, Consulting, Professional Services, Solution Delivery, or a related customer-facing role.
- Experience managing enterprise or strategic customers in a technology, SaaS, cloud, automation, AI, or business transformation environment.
- Demonstrated ability to build relationships with senior business and technology stakeholders.
- Experience driving adoption, business outcomes, renewals, customer retention, and expansion.
- Strong commercial awareness and the ability to understand customer value, business cases, and renewal risk.
- Excellent stakeholder management, communication, presentation, facilitation, and influencing skills.
- Strong project and program management capabilities.
- Ability to translate complex technology concepts into clear business outcomes.
- Ability to work effectively across multiple internal teams and customer stakeholders.
- Experience with executive business reviews, success planning, value reporting, and account governance.
- Fluency in English and Bahasa Indonesia.
- Ability to travel within Indonesia and, where required, across the broader region.
NICE TO HAVE:
- Experience with agentic AI, generative AI, intelligent automation, process orchestration, process mining, software testing, or digital transformation.
- Experience helping customers establish or mature an Automation Centre of Excellence.
- Understanding of how AI agents, business applications, APIs, workflows, and automation work together in an enterprise environment.
- Experience identifying and shaping AI or automation use cases from discovery through production and scale.
- Experience working with complex enterprise platforms such as ServiceNow, Salesforce, SAP, Microsoft, or similar ecosystems.
- Experience managing customers across multiple business units, countries, partners, or transformation programs.
- Understanding of cloud platforms, enterprise architecture, integrations, data, security, and governance.
- Familiarity with CRM and customer-success platforms such as Salesforce, Clari, Gainsight, or similar tools.
- UiPath certifications or experience with UiPath Automation Cloud, Automation Suite, Orchestrator, Studio, Maestro, Autopilot, IXP, or related capabilities.
- Experience working in a consultative, value-led, or executive advisory capacity.
WHY JOIN US?
- Work with some of the largest and most innovative organizations in Indonesia.
- Help customers shape the future of work through automation, AI, and agentic transformation.
- Collaborate with a highly skilled, inclusive, and globally connected team.
- Develop your career in one of the fastest-growing areas of enterprise technology.
- Make a visible impact on customer transformation and business growth.
- UiPath is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
ОфисValencia
ГибридFor remote employees located outside California and New York, salary may vary based on location and local market conditions
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ОфисSan Francisco, CA; New York, NY; Washington, D.C.
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
ОфисSan Francisco, CA; New York, NY
ГибридheadRemote - Europe
ОфисMunich
УдалённоseniorRemote - US; MariaDB does not sponsor work visas or relocation
Warsaw
УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоleadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance