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Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker Workplace: Hybrid The role / impact Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses. You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation. The team / how they connect You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability. The team is currently working on / Initially, you will focus on - Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#. - Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams. - Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads. - Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges. Where and how you can work This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best. Here are some of the things we are looking for - You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems. - You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS. - Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges. - You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction. - You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes. - You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Title: Staff Database Reliability Engineer Reports to: Engineering Manager Location: Remote US Compensation Range: $215,000 to $245,000 base plus bonus and equity What You’ll Do: Huntress is growing our SRE Engineering team and is looking for an experienced engineer who is passionate about stability, resilience, and scalability. You’ll be joining a high-performing team responsible for proactively building, monitoring, and implementing the databases that are a core part of the Huntress Security Platform and supporting our millions of installed endpoint agents. Responsibilities: Continuously review and fine-tune critical PostgreSQL configuration parameters (e.g., shared_buffers, work_mem, autovacuum settings) to maximize resource utilization and match the current workload profile. Forecast future resource needs based on application growth and agent usage trends, and propose scaling solutions. Design, implement, and manage comprehensive monitoring dashboards and alerting systems to track key performance indicators (KPIs) like latency, throughput, connection count, and cache hit ratio. Design, implement, and maintain optimal indexing strategies to support application requirements, and systematically identify and remove redundant or underutilized indexes that degrade write performance. Implement and manage advanced scaling techniques such as database partitioning for large tables and, where necessary, coordinate efforts for database sharding. Partner with SRE team to optimize PostgreSQL deployments in AWS/Azure, ensuring efficient use of cloud-specific storage and networking. Provide technical guidance to application teams on their query/schema/index designs. What You Bring To The Team: 5+ years experience with scaling, configuration, maintenance and management of PostgreSQL clusters in production environments. Expertise in designing, implementing, and supporting replication (e.g., streaming replication, logical replication), failover mechanisms, and robust backup/recovery strategies Deep understanding of PostgreSQL's core architecture, including the WAL, transaction management, locking mechanisms, and the role of background processes like autovacuum. Extensive hands-on experience managing and maintaining large-scale (Terabyte-level or high-transaction volume) PostgreSQL databases in a live, 24/7 production environment. Experience with observability tools like DataDog, NewRelic, etc. (any tooling is fine) Deep experience of tuning critical performance parameters Bonus points if you have : Understanding of NoSQL data models (e.g., document schemas for MongoDB, key-value structures for Redis, or column families for Cassandra) to optimize for specific access patterns Understanding of when to use an RDB and when not to Experience with IaC (infrastructure as code) What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: US Remote Workplace: Remote ABOUT THE ROLE Join Cyberhaven’s growing Professional & Managed Services team as the Manager of our Americas Data Protection Analyst team. You’ll lead, scale, and develop a team of analysts who investigate insider-threat signals and endpoint forensics, analyze data-security incidents, surface risk across customer environments, and deliver incident-response documentation and project work. You’ll set the standard for how our customers operationalize Cyberhaven’s Data Detection & Response platform to reduce data loss. We’re looking for a hands-on leader with deep data protection expertise and a client-first mindset, who can build a high-performing team in a fast-paced, high-growth environment and partner closely with customer security and operations teams. This role reports to the Director of Professional Services. WHAT YOU’LL DO - Lead, coach, and develop a team of Data Protection Analysts in the Americas, setting clear goals, giving regular feedback, and building career paths - Recruit, hire, and onboard analysts, and build the team structure, processes, and capacity plans needed to scale with customer growth - Own the quality, consistency, and timeliness of the team’s work across customer engagements, including incident analysis, policy and dataset tuning, forensic investigations, and executive reporting - Establish and maintain playbooks, templates, and best practices for incident investigation, noise and false-positive reduction, and incident-response workflows - Define and track team KPIs (such as response times, customer satisfaction, and risk-reduction outcomes) and report on them to leadership - Serve as an escalation point for complex investigations and a trusted advisor to customer security leaders (CISOs, SOC managers, and insider risk teams) - Partner with clients to develop incident response workflows that map to their security objectives and policies, and guide the team as customers’ data risk strategies mature - Present formal summaries, trend analyses, and realized-value readouts to both technical and non-technical audiences, including executives - Stay current on external DLP, Insider Risk, and CASB market trends, and use those insights to shape team strategy and demonstrate customer value - Collaborate with Cyberhaven’s Product and Development teams to relay customer and analyst feedback, drive requirements, and develop innovative strategies for monitoring and preventing data loss - Work with Sales, Customer Success, and Support to ensure smooth handoffs and consistent customer experiences - Work with Service leaders in other regions to align methodologies, share learnings, and operate as one global team WHO YOU ARE - 7+ years of experience working with data protection products, including 2+ years leading or managing technical teams (security analysts, consultants, or managed services) - Proven track record of hiring, developing, and retaining high-performing technical talent, and of scaling a team through growth - Deep expertise in DLP, Insider Threat, and CASB solutions, with familiarity with SIEM/SOAR integrations (including those adjacent to Cyberhaven) - Experience advising on security issues affecting data protection and insider risk, both accidental and malicious - Strong understanding of endpoint protection best practices and of macOS, Linux, and Windows environments - Knowledge of security controls for handling sensitive data types - Experience overseeing technical analysis and the documentation and project management aspects of incident response for data security issues - Familiarity with cloud apps and services; passion for cloud technologies - Familiarity with AI tools such as Claude, Codex and building and developing agents - Experience operating in a SaaS, services, or managed-services delivery model, including managing priorities across multiple customers - Excellent problem-solving and analytical abilities, with both creative and logical thinking - Customer-centric, highly motivated, with strong empathy and focus - Excellent written and verbal communication skills; able to create and deliver management-level presentations and analysis on incident investigations - Effective collaborator in a global, cross-functional team Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Company Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers the company’s three-sided marketplace of consumers, merchants, and riders. About the Role We are looking for experienced engineers to join the EU Traffic team, based at Deliveroo, part of DoorDash, and help build the next generation of DoorDash’s Traffic platform. We are building a single, shared platform designed to serve DoorDash, Deliveroo, and Wolt, so your work will shape reliability and security for all three marketplaces. Our team owns the infrastructure that carries every request into and through that platform: the edge, where we manage Cloudflare (CDN, DNS, rate limiting, bot mitigation) and the ingress systems for external traffic, and service-to-service (S2S) communication, where we run the service mesh and the authentication that secures calls between thousands of services across multiple regions. You will work on core components of our traffic stack, including our Cloudflare edge configuration (managed as code), and service-to-service authentication and authorization (workload identity, token issuance and validation at the mesh layer). This role sits at the intersection of distributed systems, networking, and security. It includes designing, building, and maintaining systems that must operate reliably and efficiently across some of the most critical and latency-sensitive workloads at DoorDash, from the first byte at the edge to the last hop between services. You will report to the Engineering Manager of the EU-Traffic Team within the Infrastructure organization. This role is hybrid working from London. You’re excited about this opportunity because you will… Design and build large-scale distributed systems that are high RPS and latency sensitive Troubleshoot, debug, and fix issues that affect production and maintain our SLAs Work collaboratively with other platform and product engineers to deliver on feature requests and solve their problems Find ways to improve the team’s productivity and operational capabilities through the use of automation, AI tools, and other avenues Participate in a shared on-call rotation and help lead production investigations and incidents, with support from teammates Mentor and learn from teammates through design reviews, pairing, and incident reviews We’re excited about you because… You have 5+ years of experience as a software engineer in infrastructure, networking, or platform engineering/SRE Experience operating edge technologies at scale, such as CDN, WAF, proxy layers, and DNS Solid understanding of networking fundamentals like TCP/IP, HTTP, HTTP/2, gRPC, Load Balancing Background working on and debugging high-QPS or latency-sensitive systems You’re curious, collaborative, and comfortable making progress in ambiguity You work AI-first: you delegate to and orchestrate coding agents (e.g., Claude Code, Codex, Cursor) across design, implementation, testing, incident response, and releases If you don’t meet every requirement but are excited about this work, we’d still love to hear from you. Bonus points if you… Experience with programming languages like Go, C++, Python or Rust Experience with AWS, especially with networking primitives like LBs, Privatelink, etc. and Kubernetes or other container management tool Experience with service mesh technologies such as Envoy, Istio or Linkerd Familiarity with xDS or control plane architectures Experience building RPC frameworks or client-side networking libraries Experience with Infrastructure as Code tooling like Terraform Experience with Gitops delivery tooling such as ArgoCD, Helm, Atlantis. Track record of sharing prompts, tooling, and practices that make a whole team faster with AI Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We’re looking for a Business Systems Engineer to own the systems that turn a signed deal into a correct invoice and accurate revenue numbers. You’ll work across our go-to-market and finance stack: CRM, quoting and CPQ, billing, the data warehouse, and the integrations between them. Salesforce is one important part of that stack, not the whole job. This is an engineering role with business ownership: you’ll design how data and money move between Sales, Finance, Billing Ops, and Data teams, build the automation that keeps them in sync, and use AI to remove manual work and surface timely signals to reps and operators. You’ll partner closely with Sales, Deal Desk, Billing Ops, Revenue Accounting, and Data Engineering. This role is based in one of San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU’LL ACHIEVE - The big bet: Create a reliable GTM and quote-to-cash foundation across CRM, CPQ, billing and finance systems, marketing automation infrastructure, the data warehouse, and the integrations between them. - By day 90, build a clear understanding of the critical data flows between GTM systems, finance systems, and the warehouse, then ship an initial improvement to a high-value integration or workflow. - By day 90, develop AI-powered and agent-based workflows that reduce manual work for reps, Deal Desk, and Billing Ops while improving the quality of signals available to reps and operators. - By the end of your first year, automate billing-critical workflows such as upgrades and prorated refunds, early renewals, true-ups, and credit deferment, with audit trails Finance can trust. - By the end of your first year, improve data integrity and reporting through clear data models, deduplication, validation rules, reconciliation, and monitoring—including accurate ARR, pipeline, dashboard, and forecasting infrastructure. - Raise the bar for how the team ships and operates: sound access, change management, and release practices; thoughtful documentation and tool decisions; reusable tests, runbooks, code review, and AI-assisted development practices. SKILLS YOU’LL NEED TO BRING - Demonstrated experience in business systems engineering, GTM engineering, revenue operations, or a technical sales or marketing operations role, with the ability to own problems end to end and work effectively across functions. - Strong SQL skills and experience working with a data warehouse such as Snowflake or BigQuery; you design for clean, traceable data and understand how to protect its integrity across systems. - Experience building integrations with APIs, webhooks, event-driven services, reverse ETL, or automation platforms such as Zapier, Workato, or Tray.io http://Tray.io. Scripting in Python or JavaScript, or building serverless integrations, is a plus. - Familiarity with finance systems and concepts such as quote-to-cash, billing, invoicing, and revenue recognition, and the ability to work effectively with Finance and Billing Ops. Experience with an ERP such as NetSuite is a plus. - Hands-on Salesforce development experience with Apex, triggers, Lightning Web Components, and Salesforce automation, following the team’s development and release practices: source control, pull requests, code review, automated testing, and the deployment pipeline - is a plus. - Hands-on experience with Salesforce CPQ, Revenue Cloud, or a similar CPQ tool — including product and pricing data models, price books, bundles, and approval rules — is a plus. - Genuine curiosity about AI, with experience applying it to day-to-day work through AI-assisted development, agents, or workflow automation. Familiarity with Salesforce administration and customization—including objects, flows, permissions, and integrations—is a plus, not a requirement. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and NYC, the estimated base salary range for this role is $167,000 - $228,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior IT Engineer on the IT Engineering team, you’ll shape how identity and access work across 1Password. You’ll lead Identity and Access Management (IAM) initiatives, improve our Okta environment, and help expand Infrastructure as Code (IaC) and artificial intelligence (AI)-enabled workflows across IT. Your work will make secure access simpler and more reliable, helping advance 1Password’s mission to create a safer, simpler digital future for everyone. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Bring substantial experience in a technical IT role, including experience in IT engineering or systems administration. • Administer Okta or a comparable Identity Provider (IdP), such as Microsoft Entra ID, in a production environment. • Apply identity protocols including Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) to connect applications. • Build integrations and automation using Representational State Transfer (REST) APIs and scripting languages such as Python and Bash. • Use infrastructure or configuration as code with Git-based workflows, including pull requests and code review. • Demonstrate experience applying AI to accelerate or replace team workflows, while managing project timelines, risks, stakeholder communication, and organizational change. • Bring experience managing an IdP with Terraform, using 1Password Enterprise and Device Trust, or supporting Service Organization Control 2 (SOC 2), Sarbanes-Oxley (SOX), or ISO 27001 audits. What you can expect: • Operate and improve Okta, including tenant configuration, policies, lifecycle management, and complex identity issues. • Lead IAM initiatives from concept through rollout, including role-based access control, access reviews, and onboarding and offboarding automation. • Build safeguards that make identity and access changes safer to deploy and easier to audit. • Design durable application integrations using SAML, OIDC, SCIM, and custom API work where needed. • Simplify access requests and employee lifecycle processes so secure workflows are also efficient workflows. • Partner with IT, Security, and Device Infrastructure teams to plan rollouts, manage risk, establish identity practices, and support audit and compliance work. • Participate in the on-call rotation and provide clear guidance on identity and access questions across 1Password. USA-based roles only: The annual base salary for this role is between $117,000 USD and $164,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $103,000 CAD and $144,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote - US Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Bugcrowd is looking for a motivated Customer Support Engineer I to join our growing Bugcrowd Support team. In this role, you will be an initial point of contact for both Customers and Researchers for all questions and issues regarding interactions and usage of the Bugcrowd Security Knowledge Platform. The ideal candidate is a quick and eager learner, a diligent professional, and an effective communicator, focused on developing cross-functional relationships. Essential Duties and Responsibilities Initial Technical Support: Serve as the first point of contact for customer and researcher issues across tickets, email, and video channels, resolving standard L0–L2 technical questions. Knowledge & Documentation: Identify and apply established workarounds for common issues while documenting repeatable solutions in the Knowledge Base. Workflow Optimization: Assist in refining internal operational workflows and documentation to increase resolution efficiency. Guided Professional Growth: Work under the regular guidance of senior team members, proactively seeking feedback and coaching to develop technical skills and independence. Education, Experience, Knowledge, Skills, and Abilities Experience: 0–2 years of experience in a technical support, customer-facing, or technology-adjacent environment. Technical Foundations: Familiarity with command-line tools (e.g., Bash, SSH, grep) and foundational exposure to integrations such as Jira, SAML, APIs, or SSO/2FA. Communication Skills: Strong written and verbal communication abilities with a focus on clear, professional documentation. Problem-Solving Mindset: A solutions-oriented approach with strong time management, composure under pressure, and a high sense of urgency. Preferred Experience Security Interest: Demonstrated interest in cybersecurity concepts, vulnerability types, or ethical hacking. Working Conditions & Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and / or standing - Must be able to remain in a stationary position 50% of the time Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time. Pay Range Disclosure The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the position is: $59,520 - $74,400. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/

Location: UNITED STATES - Remote, EMEA - Remote, LATAM - Remote, CANADA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role MetaMask is building the infrastructure for a decentralised web. Our TechOps team keeps that infrastructure running — reliably, securely, and at scale. As a Senior Systems Administrator, you'll own the technical backbone that our engineers, product teams, and operations depend on every day. You'll work across cloud and SaaS environments, driving improvements that raise the bar on system reliability and operational maturity. You'll be expected to bring judgment, initiative, and technical depth — and to operate with significant autonomy. As a member of the TechOps team, you will drive the operational reliability of the technical ecosystems utilized by our global workforce. Beyond day-to-day administration, you will spearhead high-impact infrastructure initiatives that define our organizational maturity and technical trajectory. As the main IT point of contact for our employees, you will also assist with technical projects as we scale various teams. What you'll do Ticket management and remote support Hardware and software support Networking Videoconferencing (both digital and physical) Onboarding and offboarding tasks for new hires and departing employees Procuring and shipping equipment to remote employees across the EU General technical assistance Execution of large-scale technical projects and company-wide technology initiatives Work as part of the team responsible for the administration, performance, and reliability of cloud infrastructure across multiple environments, including Okta, Google Workspace, Slack, Zoom and Atlassian Manage and evolve hybrid systems, ensuring seamless integration with cloud workloads Administer and optimise the SaaS and MDM tooling stack that supports a globally distributed workforce Lead incident response for critical systems, including root cause analysis and post-incident review Build and maintain automation to reduce manual overhead and improve system observability Define and enforce security and access control policies across platforms Partner with the Security teams to support compliance requirements Contribute to technical documentation and runbooks that raise team-wide operational standards What you'll bring 5+ years in systems administration or infrastructure engineering roles Strong working knowledge of cloud infrastructure environments Experience administering enterprise SaaS platforms and MDM solutions (e.g. Jumpcloud, Okta) Solid understanding of networking fundamentals, identity management, and access control Track record of operating autonomously and making sound technical decisions under pressure Clear communicator — able to translate technical complexity for non-technical stakeholders Nice to have Experience in a web3, fintech, or high-growth tech environment Exposure to security frameworks or compliance programmes (SOC2, ISO 27001) Experience supporting globally distributed, fully remote teams Experience across at least two major cloud providers (AWS, GCP, Azure) The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $138,745 — $202,336 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

As a Customer Support Specialist, you're part of our global support team. You resolve technical issues on our GPU cloud and hand over to teammates in other time zones, so customers get help around the clock.

The Cloud Engineer (Automation) is responsible for designing, building, operating and improving production-grade automation for Smile Digital Health, its clients and partners. This role will be responsible for the pipelines, infrastructure as code, environments and recovery procedures, that the platform runs on.

Задачи: — Обеспечение качественной технической поддержки пользователей. — Анализ и решение инцидентов, связанных с IT-системами. — Взаимодействие с другими подразделениями для улучшения процессов. — Участие в проектах по внедрению новых технологий. Требования: — Высшее образование в области информационных технологий или смежных областях. — Опыт установки/подключения ПК, принтеров, телефонов и т.п. — Навыки диагностики и решения типовых технических проблем. — Понимание принципов работы локальных сетей, Wi-Fi и периферийного оборудования. — Знание основ работы с компьютерными системами и сетями. — Готовность к редким командировкам в структурные подразделения холдинга за рубежом. — Коммуникабельность и нацеленность на результат. Будут преимуществом: — Опыт работы в сфере ИТ-поддержки. — Опыт работы с Active Directory, DNS, DHCP, MS Office. Условия: — Трудоустройство в аккредитованную IT-компанию. — Оформление по ТК РФ. — Стабильная конкурентная заработная плата. — Социальный пакет (ДМС, компенсация фитнеса). — Оптимальный график работы с 9:00 до 18:00, сокращённый день в пятницу. — Работа в офисе бизнес-центра на Краснопресненской набережной, 12, Центр международной торговли (ЦМТ), ст. м. Выставочная / Ул.1905 года.

Location: London Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent development lifecycle. Our open source frameworks — LangChain and LangGraph — see over 70+ million downloads per month. Developers rely on LangChain for composable integrations and LangGraph for controllable agent orchestration. Our commercial agent platform, consisting of LangSmith and LangGraph Platform, enables teams to build, test, run, and manage agents at scale across their organization. Founded in 2023, LangChain powers top engineering teams at companies like Replit, Lovable, Clay, Klarna, LinkedIn, and more. About the role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms KEY RESPONSIBILITIES - Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues. - Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs. - Partner with Deployed Engineering to support critical enterprise customers. - Build and refine internal tooling, diagnostics, and runbooks for complex issue triage. - Lead post-mortems for critical incidents and feed learnings back into product and documentation. - Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement. - Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support. - Mentor and coach other support engineers. How to be successful in this role - 4+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms). - Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks. - Programming experience with Python. Bonus if you have TypeScript experience. - Hands-on knowledge of Kubernetes and Docker - Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers). - Experience supporting enterprise customers and collaborating with engineering on complex escalations. - A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection. - High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented Compensation & Benefits - Competitive salary and equity stake for role and stage of company. Commensurate with experience. - Annual salary range: £80,000 - £110,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for an L3 Support Engineering Lead to help grow a small team responsible for resolving Nebius' most complex customer issues. This is a hands-on technical role that combines deep troubleshooting with day-to-day team leadership. You will provide technical direction, help organize the team’s work and step into complex investigations when your expertise is needed. You will not be expected to personally own every difficult ticket or manage the team from a distance. The L3 team works closely with L2 Support, pre-sales, post-sales, customer engineering and product teams. It brings deeper subject-matter expertise to issues that require advanced investigation or a broader understanding of the Nebius platform. This is a remote position in North America. Your responsibilities will include: Lead and support a small, distributed team of L3 Support Engineers. Help plan, prioritize and distribute work based on customer impact, technical complexity and team capacity. Provide technical guidance and hands-on support for complex or high-impact customer issues. Coach engineers, share knowledge and help the team become increasingly independent. Build strong working relationships with L2 Support, pre-sales, post-sales, customer engineering, product and engineering teams. Make sure escalations include the technical context, evidence and customer information needed by the receiving team. Identify whether an issue belongs to the platform, a customer environment or another technical area, and involve the appropriate specialists . Maintain high standards for troubleshooting, documentation, handoffs and customer communication Identify recurring issues and gaps in tooling, documentation, processes or team knowledge, and help drive practical improvements. Support team planning, coverage and forecasting as the organization grows. Participate in scheduled operational or duty work when specialist expertise is required . This may occasionally include work outside standard business hours. Contribute to hiring and onboarding additional engineers as the team expands. We expect you to have: Strong hands-on experience troubleshooting complex production, cloud or infrastructure-related issues. Experience leading technical work, mentoring engineers or coordinating a small team or task force. Clear and confident communication with customers, engineers and cross-functional stakeholders. Strong working knowledge of Linux environments. Experience with Kubernetes and container-based platforms. A practical understanding of infrastructure fundamentals, including networking and storage. Familiarity with block, file and object storage and the ability to investigate issues across these technologies Sound judgment when working through ambiguous or high-impact technical problems. The ability to organize work, set priorities and keep multiple stakeholders aligned. You do not need to be an expert in every technical area. We are looking for someone with broad familiarity across the following domains and deeper expertise in at least one: AI and ML operations, such as model deployment, fine-tuning, inference or performance troubleshooting. Workload scheduling in GPU or high-performance computing environments, including tools such as Slurm . Kubernetes and its supporting technology stack. Cloud infrastructure, networking and storage. Fluent written and spoken English. It will be an added bonus if you have: Experience supporting GPU cloud infrastructure or AI/ML workloads. Experience planning or troubleshooting model deployments. Familiarity with Python or Bash scripting and technical automation. Experience working in a technical support, SRE, production operations or customer engineering organization. Experience collaborating with globally distributed teams that provide 24/7 customer coverage. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $179,500 — $224,300 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Описание вакансии We are looking for a DevOps Engineer to help us scale and standardise our AWS infrastructure for a B2B crypto processing platform. This role involves working with production systems, improving reliability, and contributing to infrastructure-related decisions.

- Развёртывание и администрирование Kubernetes-кластеров на bare metal. - Настройка и оптимизация Docker-контейнеризации.

Location: Lima, Peru About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About The Role Reliable technology and business systems are essential to keeping operations running smoothly. In this role, you will provide hands-on support across Bradken's IT systems and business applications, helping users resolve issues, maintain productivity and ensure technology services are delivered effectively. Working closely with IT specialists, systems analysts and business users, you'll build your technical capability while gaining exposure to enterprise applications, testing activities, system changes and IT service delivery. Your contribution will help ensure users receive timely support and Bradken's systems continue to operate reliably. Please note: This is a fully bilingual role (English and Spanish) supporting both local and global stakeholders. T h is position is for a junior to middle level professsional and is not a leader or senior position. Applications must be submitted in English , and candidates will be assessed on their ability to communicate effectively in both Spanish and English throughout the selection process. In This Role, You Will Investigate, triage and resolve issues across business applications and IT systems, ensuring incidents and service requests are recorded, managed and communicated effectively. Support end users by acting as a key point of contact for application support, technical assistance and day-to-day service requests. Manage routine system administration activities including access management, configuration requests and software licence allocation in line with established processes. Participate in testing, peer reviews and quality assurance activities to support system changes and continuous improvement initiatives. Maintain accurate system documentation, support records and knowledge materials to improve service delivery and user support. Proactively identify potential issues, collaborate with technical specialists and contribute to the successful delivery of IT projects and operational improvements. What You’ll Bring Tertiary qualification in Computer Science, Information Systems, Information Technology or a related discipline. 2-5 years of experience supporting business applications, IT systems, service desk environments or end users in a professional workplace. Experience investigating and resolving technical issues using a structured troubleshooting approach. Understanding of incident management, service requests and user support processes. Exposure to application testing, quality assurance activities or system change support. Experience maintaining support documentation, system records or knowledge articles. Ability to effectively prioritise work, manage competing requests and follow issues through to resolution. Professional working proficiency in both Spanish and English, with the ability to provide support to users in both languages. Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role. This will be onsite position based in Lima (Our Surco Office) iniatially attending our Lima Plant in Cercado de Lima for 2-3 months. Why join Bradken? At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it. We Offer A safety-first culture Annual Salary Bonus Competitive pay and benefits Global Culture Environment Learning and development opportunities Educational Reimbursement Opportunities An Employee Assistance Program for you and your family (Private Psychology service available 24/7 covered 100%) Our hiring process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or an alternative format at any stage, please let us know. Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.

Решать все задачи, поступающие на выезд : например, замена ФН (физически вытащить, вставить по команде от ЦТО), переобжим кабеля RJ45, переустановка Windows, выезд для актуализации удалённого доступа (установка AnyDesk) ; устранение неисправности оборудования на месте : не включается моноблок, не запускается Windows, плохо печатает принтер;

Приём и обработка обращений от 2-й линии техподдержки, работа в том числе на территории заказчика. Траблшутинг проблем и инцидентов в работе системы.