Location: Manila, Philippines
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Software Solutions Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
As a Software Solutions Engineer, you play an important role in the Innovation team, helping to scout, validate and fast-track new ideas that can shape the next generation of the BankWorks platform.
The role is ideal for a curious, hands-on and solution-oriented personality who enjoys experimenting with new technologies, building prototypes and working closely with technical, product and operational teams.
Responsibilities:
● Analyse technology trends in payments/fin-tech industry and adjacent sectors, maintaining up-to-date knowledge of technological developments.
● Convert rough concepts into PoC/MVP implementations, adhering to deadlines.
● Participate in and seek to continuously improve the software life cycle phases, focusing on designing, coding, documenting, testing and support
● Produce concise design notes, demo scripts, and handover documentation for smooth transition to other teams
● Collaborate effectively in cross-functional teams through pairing, brainstorming sessions, and knowledge sharing to meet defined objectives
● Contribute to and maintain the team's internal knowledge-base
● Ensure a high quality/standard of work and service throughout
● Communicate effectively and professionally with internal and external customers
● Perform other duties which may be assigned from time to time
● May be required to work extended hours to meet deadlines and/or be on-call
● Follow all company policies and procedures
● Diploma or Bachelor’s degree in ICT or related professional qualifications
● Solid understanding of the software development life cycle and agile/lean methodologies
● A strong sense of curiosity and willingness to learn new technologies
● Comfortable working in ambiguous, iterative, and exploratory settings
● Strong analytical reasoning, organizational and time-management skills with ability to prioritize tasks and meet deadlines under pressure.
● Be proficient in software development, with ability to use more than one of the following development languages:
-Front-end: Java, Javascript, SQL
-Back-end: Java, PL/SQL
-Real-time: C/C++, PL/SQL, Lua
● Have good knowledge of the following relational database management systems
-Oracle, PostgreSQL, MySQL
● Bonus points for experience or exposure to:
o Modern software architecture patterns (microservices, RESTful services)
o High-volume data streaming technologies (Kafka, RabbitMQ)
o Scripting languages (e.g., Ruby, Python, Bash)
o DevOps tools (e.g., Git, Jenkins)
o Containerisation and cloud environments (Docker, Kubernetes)
● Able to work effectively in a collaborative team environment
● Meticulous, methodical and accurate in the completion of tasks
● Strong communication and writing skills in English
● Willing to work extended hours and be on-call when required
● Experience in writing software for the financial and/or payment industry is preferred
Location: Nicosia, Cyprus
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
career-oriented individual to join our
Corporate Accounting Department
for the position of
Tax Advisor
.
Key Resposibilities:
Analyse financial and operational data to identify tax risks, optimization opportunities, and strategic initiatives across all jurisdictions.
Oversee and coordinate tax audits, liaising with authorities, external auditors, and consultants to ensure smooth and compliant processes.
Guide and participate in tax provisioning, reporting, and preparation of financial statements, ensuring accuracy and compliance.
Monitor changes in local and international tax legislation and assess their impact on the organization, providing actionable guidance to leadership.
Evaluate existing tax policies and procedures, recommending improvements to enhance efficiency, compliance, and alignment with business objectives.
Preparation and review of complex corporate, indirect, and, where applicable, individual or trust tax returns across offices.
Develop and implement tax processes, workflows, and efficiency initiatives across all company offices to create a scalable function.
Serve as the primary tax advisor to senior management and the Board of Directors, performing any additional tax-related duties or projects as required.
Bachelor’s degree in Accounting or Finance.
ACCA Qualification is preferred.
Fluency in English and Greek is a must.
Minimum of 3 years of experience in accounting and tax.
Experience with tax compliance, including filing tax returns and responding to tax audits.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in accounting software, Microsoft Excel and MS Office and computer literate.
Understanding of IFRS accounting standards and familiarity with software programs “Cycom” and “Caseware” will be considered an advantage.
What we offer:
Working in a positive environment with people from different backgrounds and nationalities
Mobility & Secondment opportunities within our 24 offices in South-East Europe, the Middle East and the Baltics
Provident Fund
Work from Home 1 day per week
Increasing number of annual leave days based on experience at the company
Friday afternoons off
3 weeks paternity leave
Dog friendly workplace
Potential development & growth opportunities through seminars, workshops and events
Location: London, England, United Kingdom
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Hasbro Consumer Products extends the reach and value of Hasbro's iconic brands through strategic licensing and category partnerships. With a portfolio including globally recognised franchises such as Peppa Pig, Transformers, Monopoly, My Little Pony and Nerf, the team delivers innovative products and engaging brand experiences across multiple categories and markets. Working closely with best-in-class partners and retailers, Hasbro Consumer Products drives growth through commercial excellence, creative collaboration, and market-leading licensing initiatives, maximising brand reach, consumer engagement, and long-term value worldwide.
Senior Financial Analyst: Licensing Consumer Products
This role is based at our
Capper Street (London) Office.
It follows a hybrid working model, with required in-office presence on Tuesdays, Wednesdays, and Thursdays, while offering flexibility for remote work on Mondays and Fridays.
Are you an experienced Senior Financial Analyst looking for a challenge? We are seeking a highly skilled Senior Financial Analyst to join our
Licensing Finance
team. The successful candidate will play a critical role in analysing, budgeting, forecasting, and planning activities to ensure accurate financial projections and strategic decision-making.
The Senior Financial Analyst will play a pivotal role in providing financial insights and analysis. You will be responsible for interpreting financial data, developing forecasts, and producing reports to aid key decision-making. Daily, you will work alongside various teams to ensure cohesive analytics, budgeting, financial planning, and performance evaluation. Additionally, you will play an active role in driving ongoing process improvements.
This is an exciting opportunity to be part of a company that is constantly innovating and creating content and products that bring joy to millions of fans worldwide!
As a Senior Financial Analyst at Hasbro, you will:
Develop and maintain robust budgeting and forecasting models to support business objectives, ensuring accuracy and adherence to timelines
Detailed portfolio analysis, including identification of whitespace opportunities.
Prepare, analyse, and present monthly financial results, including actuals and accruals, collaborating with accounting teams to support a smooth and compliant month-end close.
Perform detailed variance analysis between forecasted and actual financial results. Identify key drivers of variances and provide actionable insights to business partners and senior leadership.
Collaborate with cross-functional teams to monitor and manage financial targets, including creating and maintaining shared files.
Identify and manage trends, risks, and opportunities to inform management decisions.
Support the implementation of best practices in financial analysis, process improvement, and compliance with relevant policies and regulations
What you will bring:
Bachelor's degree in finance, Accounting, or a related field.
Qualified with a professional accounting body (e.g., CPA, ACA, ACCA, CIMA or equivalent).
2 - 5 years of experience in financial analysis, planning, or a related role (within the Licensing industry is a plus).
Strong proficiency in financial modelling, forecasting, and budgeting.
Advanced skills in Microsoft Excel are essential.
Proficiency with SAP - Power BI, and Longview is an advantage.
Sharp analytical mindset with keen attention to detail, strong problem-solving skills, and a demonstrated ability to learn quickly
Proven capacity to work autonomously and manage multiple priorities effectively to adhere to timelines
Excellent communication skills and the ability to work collaboratively with cross-functional teams.
A collaborative approach with a proven ability to work effectively in a collective environment.
We Play to Win with our Leadership Values:
Knowing is Half the Battle
Break the Mold
Take Charge
Be Legendary
Friendship is Magic
Matrix of Leadership
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Be part of our Finance team: The Operations Associate/Senior associate will
support the day-to-day operations of a multi-asset investment and treasury platform
, with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments.
Responsibilities
● Manage trade confirmations, settlements, and lifecycle events across multiple asset classes.
● Oversee wallet, custodian, and digital asset operational processes.
● Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems.
● Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians.
● Support operational controls relating to treasury, trading, and digital asset activities.
● Assist with audit requests, confirmations, and supporting documentation.
● Prepare daily, weekly, and monthly operational reporting.
● Build, enhance, and maintain operational workflows, internal tooling, and automation processes.
● Identify opportunities for process optimisation and operational scalability.
● Create and maintain technical documentation, procedures, and user guides.
● Ensure adherence to internal controls, policies, and applicable regulatory requirements.
Preferred qualifications/Requirements:
● Bachelor's degree in Finance, Accounting, or related field.
● 5+ years of operations experience preferably at a credit hedge fund or an asset management company
● experience in digital assets or blockchain ecosystem(good to have but not mandatory)
● Proficiency in Enfusion portfolio management system (not mandatory)
●
Proficiency in Excel + VBA / Python
● Exceptional analytical and problem-solving abilities.
● Excellent attention to detail and communication skills.
● Strong understanding of trade lifecycles and settlement processes.
●
Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director, Head of Partnerships professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated revenues, and has converted BD relationships into recurring flows and assets under custody.
This is a partnership and BD role with high autonomy and direct impact on pipeline and revenue from day one.
The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed.
Duties & Responsibilities
Define and lead Hex Trust’s global strategic partnership roadmap, focusing on long-term value creation and ecosystem growth.
Source, evaluate, and secure high-impact partnerships across Web3, traditional finance (TradFi), technology providers, and emerging blockchain ecosystems.
Own and cultivate senior-level relationships with key partners, acting as a strategic advisor to deepen engagement and foster joint initiatives.
Work closely with Product, Sales, Marketing, Legal and Compliance to ensure partnerships align with business objectives and regulatory requirements.
Partner with BD and Marketing teams to co-create GTM strategies for new services, joint ventures, and integrations enabled by strategic partnerships.
Stay ahead of trends in Web3, digital asset infrastructure, DeFi, and custody services to inform partnership strategy and identify whitespace opportunities.
Establish and track KPIs to measure partnership effectiveness, ROI, and strategic alignment.
Requirements
Minimum 10 years of experience in strategic partnerships, corporate development, or business development, with at least 3+ years in the digital asset or fintech sector.
Strong understanding of blockchain, Web3, custody, digital asset infrastructure, and the regulatory landscape.
Proven track record in managing high-level partnerships and influencing stakeholders at all levels; exceptional interpersonal and communication skills.
Deep, existing relationships across financial institutions, technology providers, blockchain protocols, and/or regulatory bodies is a plus.
Ability to translate market trends and partner capabilities into long-term strategic advantages for the business.
Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Guatemala
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Guatemala (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: South Africa; Pakistan; Ethiopia; Colombia; Argentina; Morocco
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
About the company
Our client is a fast-growing premium automotive services company in Dallas that is redefining the vehicle care industry by blending world-class craftsmanship with a unique community-driven culture. Specializing in advanced protection and styling services—including ceramic coatings, paint protection film (PPF), and precision detailing—the team serves a discerning clientele of car enthusiasts and luxury vehicle owners. Beyond their technical expertise, they have built an innovative, lifestyle-focused environment featuring a high-end lounge and social hub designed to foster connection and comfort.
With a perfect track record for quality and customer satisfaction, this team is scaling rapidly within the North Texas market. They pride themselves on an obsessive attention to detail and a culture that treats every vehicle as a high-stakes investment. For those looking to join a high-performance environment where passion meets professional excellence, the company offers a vibrant, collaborative space built on integrity, precision, and a shared love for automotive innovation.
Job Type
Full-time
Job Summary
Are you a car enthusiast with a passion for sales? This is a unique opportunity to join a fast-growing automotive startup specializing in performance upgrades, premium maintenance, custom wraps, and e-commerce. As a Junior SDR, you will be the face of the brand, helping car owners transform their vehicles. We are looking for a hungry, high-energy individual who understands automotive culture and wants to grow their career in a high-impact sales environment.
Key Responsibilities
Manage inbound and outbound outreach to prospective clients interested in car upgrades, maintenance, and styling services.
Engage with customers across multiple platforms, including the e-commerce store and direct inquiries.
Perform high-quality discovery calls to identify client needs and vehicle goals.
Maintain the CRM pipeline to ensure no lead falls through the cracks.
Facilitate the sales process with a focus on high closure rates.
Work flexible hours, including weekends and evenings, to connect with clients when they are most available.
Requirements
Strong foundational knowledge of cars, performance parts, and automotive maintenance.
Native-level English proficiency with excellent communication skills.
Availability to work in CST hours with flexibility for after-work hours and weekends.
High level of coachability and a desire to master the art of sales.
A proactive, "hunter" mentality focused on hitting performance targets.
Nice-to-Haves
Previous experience with GoHighLevel or similar CRM platforms.
Experience in objection handling and closing deals.
Prior experience in automotive sales or specialized shop services.
Background in CRM administration and sales workflow optimization.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Montreal, Canada
The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal. Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized.
Summary:
Manage, monitor, and control LEO/MEO communication constellation satellites. 24/7 mission operations — telemetry analysis, command execution, anomaly troubleshooting. Key areas: satellite health monitoring, orbit maintenance,
collision avoidance (conjunction analysis)
, ground station coordination, flight procedure development, scripting automation. Shift work in SOCC required.
Key requirements:
B.Sc. Electrical Engineering, Aerospace, or related |
10+ years
LEO/MEO mission planning, on-orbit testing, and operations
Strong space systems engineering — orbit mechanics, space environment, RF telecom
Ground segment + space segment knowledge
LEOP (Launch & Early Orbit Phase) experience
Collision avoidance / conjunction analysis / ITU-FCC-ESA compliance
GNC knowledge (collaborates with GNC team)
Confluence + JIRA experience
English required; French is an asset (Montreal)
УдалённоMontreal, Canada; [ Fastwater Staffing ] Satellite On-Orbit IOT Specialist | Relocate to Montreal (Full Relocation Package); The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal; Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized
seniorLondon, England, United Kingdom; It follows a hybrid working model, with required in-office presence on Tuesdays, Wednesdays, and Thursdays, while offering flexibility for remote work on Mondays and Fridays
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headHong Kong; Dubai, United Arab Emirates; Singapore; Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required