Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic's models grow more capable, so does the interest of people who want to attack or misuse them. The Detection and Response (D&R) team spots those threats and responds to incidents across every layer of Anthropic's technology stack.
The team is early-stage, so you'll help build our detection and response capabilities from the ground up and work closely with our security and research teams.
Key responsibilities
Lead incident response across a range of domains, from external attacks to insider threats, spanning all layers of Anthropic's technology stack
Build and deploy tooling, including tools that use large language models, to improve how we detect and respond to threats
Create and tune detections, playbooks, and workflows to catch and respond to incidents quickly
Review incident response metrics and procedures, and drive improvements
Work across security and engineering teams
Take part in an on-call rotation
Minimum qualifications
Experience handling security incidents and investigating anomalies as part of a team
Working knowledge of EDR, SIEM, SOAR, or similar security tooling
A solid understanding of cloud environments and operations
Experience working with engineering teams in a SaaS environment
Proficiency with a scripting language such as Python and query languages such as SQL
Strong communication and collaboration skills
Able to lead projects with little guidance
Able to pick up new languages and technologies quickly
Preferred qualifications
7+ years of software engineering experience, or 7+ years of detection engineering, incident response, or threat hunting experience
Security operations or investigations involving large-scale Kubernetes environments
Experience analyzing attack behavior and prototyping high-quality detections
Experience with threat intelligence, malware analysis, infrastructure as code, or forensics
Experience contributing to a high-growth startup environment
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Kazakhstan
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll build the interfaces and shared component library that power multiple Salmon products, with a direct hand in performance, accessibility, and reliability.
What you'll do:
- Work across a shared design system, theming, and localization layer used by multiple product teams
- Collaborate closely with design, backend, and platform teams to ship user-facing features end-to-end
- Operate in a codebase with generated API typings, CI/CD pipelines, and active error monitoring and analytics
What you'll own:
- Build and maintain user interfaces in React and Next.js across multiple products.
- Build reusable UI components and contribute to the shared component library
- Integrate frontend applications with REST and GraphQL APIs using generated typings
- Optimize rendering performance and bundle size to improve user experience
- Write and maintain unit and integration tests to protect product reliability
- Contribute to code reviews and help evolve frontend best practices
What makes you a strong fit:
- Strong experience with React and TypeScript
- Solid understanding of Next.js fundamentals: routing, SSR, ISR, and data fetching
- Proficiency in modern state management using Redux Toolkit and RTK Query
- Experience with component-driven development and design system principles
- Familiarity with build tools (Webpack, Vite) and CI/CD fundamentals
- Solid understanding of web performance fundamentals, with a track record of optimizing production applications and writing comprehensive tests
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
The Team:
Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles.
Role and Responsibilities:
- Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments.
- Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution.
- Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality.
- Perform sensitivity analysis, backtesting, and outcomes analysis.
- Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios.
- Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile.
- Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits.
- Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes.
- Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators.
- Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting.
Minimum Qualifications:
- Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience.
- 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline.
- Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment.
- Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios.
- Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee.
Preferred Qualifications:
- Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators.
- Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC).
- Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank.
- Advanced spreadsheet and financial modeling skills.
- Proficiency with SQL or similar data tools.
- Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar.
- Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing.
- CFA, FRM, or other relevant professional credentials are a plus.
Position Location:
- Remote within the United States.
- Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter.
Compensation and Benefits:
- Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education.
- Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k.
- Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices.
Equal Opportunity:
- Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.
Role
We are looking for an Account Executive to join our team. This is a hybrid role based in Germany, reporting to the Sales Director in the Enterprise sales department.
The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future.
In this role, you will take ownership of an assigned territory to demonstrate the power and agility of Zscaler cloud transformation and further cement our position as the world leader in cloud security.
What you’ll do (Role Expectations):
— Take ownership of an assigned territory in Germany focused on net new logo and up-sell opportunities with Enterprise prospects and customers
— Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
— Generate pipeline using new techniques, tools, joint field marketing initiatives, and top-tier channel partners including VAR, SI, and SP
Who You Are (Success Profile):
— Thrive in ambiguity and dynamic environments, comfortable building the path as you walk it
— Act like an owner with passion for the mission and integrity
— Problem-solver focused on finding solutions and delivering impact
— High-trust collaborator, ambitious for the team, embracing challenge culture with ongoing feedback
— Learner with a growth mindset, obsessed with personal development
— Love what you do and do it with purpose
What We’re Looking for (Minimum Qualifications):
— Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
— 3+ years of sales experience with a revenue quota, selling to Enterprise accounts in Germany
— History of net new logo accomplishments and clear understanding of leveraging channel partnerships
— Willingness to be coached and discipline to work a proven sales process from beginning to end
— Evidence of successful "team sales" and ability to leverage internal resources and partners
— Fluency in German
What Will Make You Stand Out (Preferred Qualifications):
— Experience leveraging AI-powered sales intelligence, predictive forecasting, or conversational AI platforms to optimize enterprise territory planning and pipeline acceleration
— Proficiency in strategic sales planning with experience closing net new logos
— Consistent track record of winning business in Enterprise accounts
Conditions:
— Full-time employment
— Hybrid work model based in Germany
Salary:
— Base salary range €82,250 to €117,500 EUR per year, excluding commission/bonus/equity and benefits
— Individual pay placement based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training
Benefits:
— Various health plans
— Time off plans for vacation and sick time
— Parental leave options
— Retirement options
— Education reimbursement
— In-office perks and more
Equal Opportunity:
— Commitment to building an inclusive environment valuing all backgrounds and perspectives
— Equal employment opportunity without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or other protected characteristics
Compliance:
— Adherence to applicable laws, regulations, and Zscaler policies including security and privacy standards
— Reasonable support accommodations in recruiting processes for candidates with disabilities, long term conditions, mental health conditions, sincerely held religious beliefs, neurodivergence, or pregnancy-related support
Apply URL:
https://weworkremotely.com/remote-jobs/zscaler-account-executive-enterprise-1
Role:
We are looking for an Account Executive to join our team. This is a Hybrid, Chennai role, reporting to the Regional Sales Director in the Commercial Sales department. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future as the world leader in cloud security. As a key member of the Sales and Go-to-Market team, you will demonstrate the power and agility of cloud transformation while nurturing trusted partnerships to achieve shared success.
What you’ll do (Role Expectations):
— Understand and solve customer pain points through our unique value proposition while educating key decision-makers on inspiring technology
— Act as the GM of your business by creating strategic success plans that include coverage, target prospects, and marketing campaigns
— Implement world-class sales methodologies to consistently overachieve on quarterly and annual revenue goals
— Collaborate with Sales Engineers to ensure the delivery of both business and technical value
— Partner with the channel ecosystem to create joint plans, build pipeline, and lead opportunities to closure
Who You Are (Success Profile):
— Thrive in ambiguity and dynamic environments, building the path as you walk it
— Act like an owner with passion for the mission and bias for action
— Operate with integrity and leverage dynamic range between strategy and execution
— Problem-solver focused on finding impactful solutions
— High-trust collaborator, ambitious for the team
— Embrace challenge culture with ongoing feedback
— Learner with a growth mindset, obsessed with personal development
— Passionate and purposeful in your work
What We’re Looking for (Minimum Qualifications):
— Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
— 8+ years of sales experience with a consistent track record of meeting revenue quotas, including 4+ years selling specifically to the commercial segment
— Bachelor’s degree in Business or a related field
— Progressive selling experience engaging with accounts and building relationships at the C-level
— Experience working with channel partners to create joint plans and lead opportunities to closure
What Will Make You Stand Out (Preferred Qualifications):
— Experience demonstrating the business value of AI-driven security architectures or leveraging AI productivity platforms to optimize commercial sales pipelines
— Experience selling security, SaaS, or software solutions
— A history of career over-achievement, consistently ranking in the top 10% of your organization
Conditions:
— Hybrid work format in Chennai
Additional Information:
Zscaler offers comprehensive benefits including various health plans, time off for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.
By applying, candidates adhere to applicable laws, regulations, and Zscaler policies including security and privacy standards. Zscaler is committed to equal employment opportunities and fostering an inclusive environment.
Pay Transparency and reasonable accommodations are provided in recruiting processes.
To apply, visit: https://weworkremotely.com/remote-jobs/zscaler-account-executive-commercial
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly.
We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly.
As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you.
We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible.
Key responsibilities
Own growth for how people use Claude in their everyday work, end to end, as your full-time focus
Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product
Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners
Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most
Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric
Deliver exceptionally crafted interactions and set the quality bar for your area
Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption
Mentor other designers, and frame problems clearly enough that others can own them
Prototype and test ideas quickly with Claude Code and other AI tools
Minimum qualifications
A portfolio of shipped product design work that shows product vision and a high level of craft
Experience owning growth for a major product area end to end, including diagnosing problems and setting direction
Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale
Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions
Fluency with product analytics such as funnels, retention, and engagement
Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible
Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science
Preferred qualifications
Experience leading growth strategy across multiple teams or product areas
Experience designing enterprise/B2B SaaS, productivity, or collaboration tools
Experience with product-led growth, from a single user to a team to a company-wide rollout
Experience mentoring designers or shaping a design practice
Comfort querying data yourself with SQL or a similar tool
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Experience defining AI-powered workflows for yourself or your team
A clear point of view on when a product should ask for attention, and when it should stay out of the way
Passion for building safe, beneficial AI that helps people do their best work
Representative projects
Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap
Redesign a core part of the product so people return to it more often and get more value each time
Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow
Design the path from one person's daily use to their whole team adopting it
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.
This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way.
This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe.
Responsibilities
Supplier onboarding
Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels
Validate supporting documents; set 1099-reportable and tax flags correctly
Confirm third-party risk and restricted-party screening before activation
Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding
Partner with TPRM and IA teams on control requirements and continuous process improvement
1099 annual reporting
Bank details and fraud prevention
Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks, etc.)
Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence
Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes)
Identify and escalate business-email-compromise attempts and other payment-fraud red flags
Data quality and maintenance
Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms
Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes
Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end
Own periodic vendor deactivation campaigns
Controls and audit
Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record
Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests
Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated
Flag any suspicious vendor set-up activity through the appropriate channels
Process, systems and improvement
Own vendor-master documentation, intake checklists, requester guidance and service levels
Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes
Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal
Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process
Minimum qualifications
7+ years in vendor master or AP operations with 3+ years of ownership
Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries
Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats
Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging
Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control
Led a vendor data cleanup, consolidation or ERP migration and can show the outcome
The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful
Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail
Preferred qualifications
Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform
SOX experience at a public company or one preparing to go public
Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company
Experience designing or reviewing ERP security roles with a systems team
Comfort using AI tools to automate validation, follow-ups and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp.
You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes.
WHAT YOU’LL DO
- Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
- Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way
WHAT YOU NEED
- 9+ years of experience as a Account Manager or Account Executive
- 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
- Demonstrated success negotiating and closing complex six-figure renewals and upsells
- Ability to understand and communicate complex product workflows, integrations, and technical configurations
- High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings
- Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions
- Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
- Consistent track record of hitting or exceeding revenue targets in fast-paced environments
- Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
- Willingness to travel for customer on-sites, events, and internal team summits
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management).
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Workplace: Remote
ABOUT US
Launched in 2019, Constructor is an AI-first e-commerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.
ABOUT THE TEAM
The SABR team owns the top layer of request processing for product discovery. We own the service that first receives product discovery requests (autocomplete, search, browse & recommendations) & executes the entire business logic that drives product discovery. That service also functions as a gateway to parse incoming user requests, orchestrate calls across the internal services that do the ranking and retrieval, interpret their responses, and assemble the final response the customer sees. We also own the public configuration APIs customers use to control how discovery behaves, and the MCP layer that exposes all of it to AI agents.
Our team owns both platform & product components: Because of the positioning of our services, we take part in every architectural decision of our core product offering. At the same time, our goals are heavily influenced by direct customer feedback, because all product discovery-related features are either implemented in or integrated with our services.
All of our services are public APIs, so interface design and backward compatibility are a constant part of the job. But most of our attention goes to keeping them fast and up: we serve up to 15k RPS, fan out to many internal services on every request, and are expected to stay available and degrade gracefully when any of them fails or slows down.
The work is distributed systems in practice rather than in theory: request orchestration, failure isolation, caching, latency budgets, capacity planning, and the observability to know what is actually happening in production. The team is small enough that engineers own problems end to end, from design through on-call.
ABOUT YOU
You're a staff-level engineer who wants to own systems, not tickets. You've built high-traffic, low-latency Python services and carried the pager for them. You think in trade-offs: latency versus cost, flexibility versus a public API that customers can't afford to see break, the fix that ships this week versus the architecture that has to last two years. You can lead work that spans several engineers and several quarters, you enjoy mentoring others, and you're fine when a problem shows up half-defined. You don't mind being the one who reads the spec for some unfamiliar protocol, works out how it fits, and designs an integration that holds up at scale. You change your mind when someone has a better argument, you make the people around you better, and you still care about your code long after it merges.
WHAT YOU WILL DO
- Own the technical direction of one or more of our services - architecture, performance, and reliability.
- Lead design of new systems and public APIs, and the evolution of existing ones as traffic and feature scope grow.
- Raise the engineering bar through design and code review, and mentor mid and senior engineers into owning bigger scopes.
- Partner with product, other engineering teams, and solutions/support to shape what we build and to represent search constraints and trade-offs honestly.
- Take part in on-call for the systems you own, and lead incident response and follow-through when things break.
WHAT WE ARE LOOKING FOR
TECHNICAL
- Substantial experience building and operating high-traffic, low-latency backend services in production.
- Extensive Python knowledge (our primary language).
- Experience with observability and performance work in live systems.
- Experience designing and evolving public APIs that external customers depend on.
- Experience designing & implementing scalable service-oriented architectures.
BEYOND THE CODE
- Track record of leading projects that span multiple engineers and quarters.
- Influence without authority, and willingness to change your position when someone has a better argument.
- Clear written communication - design docs, RFCs, postmortems.
- Good judgment about trade-offs and scope.
- Comfort with ambiguity and loosely defined problems.
- Ownership that extends past merge, to how the system behaves in production.
NICE TO HAVE
- Experience with AWS
- Background in search, ranking, information retrieval, or e-commerce product discovery.
- Exposure to AI/LLM-facing infrastructure (MCP, agent tooling, or similar).
BENEFITS
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
💵 Base salary: $110k–$130k USD, depending on knowledge, skills, experience, and interview results
📈 Stock options - offered in addition to the base salary
🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield is seeking a Legal Operations Manager to help build and scale the systems, processes, and technology that power our legal function.
Working closely with our Legal team and cross-functional stakeholders, you will own and optimize our contract lifecycle management platform (Ironclad), streamline legal workflows, and introduce automation and AI-powered solutions to improve efficiency across the organization.
The ideal candidate is a highly organized, tech-savvy operator who thrives in fast-paced environments, enjoys solving complex operational challenges, and is excited about leveraging emerging technologies to build a modern, scalable legal function.
What you'll do:
Build and Improve Legal Operations
- Help design and continuously improve the Legal team's operating model, identifying opportunities to streamline workflows, improve efficiency, and automate manual processes.
- Develop and maintain scalable legal processes that support the needs of a rapidly growing global organization.
Own Legal Technology & Automation
- Own and manage our legal technology stack, including Ironclad contract lifecycle management workflows, matter management, and e-billing systems.
- Optimize Ironclad workflows to streamline contract intake, approvals, execution, and overall contract management.
- Develop and implement automation solutions, including AI-assisted first review of NDAs, to improve the efficiency of legal processes.
- Partner with internal teams to identify and implement AI tools and automation solutions that improve how legal work is managed.
Manage Legal Operations & Reporting
- Oversee relationships with outside counsel and legal service providers, including budget management, billing, and performance tracking.
- Establish metrics and reporting dashboards to provide visibility into the Legal team's priorities, workload, and performance.
- Use operational data to identify opportunities for improvement and support informed decision-making.
Drive Cross-Functional Collaboration
- Partner closely with Finance, IT, and business teams to ensure legal processes and systems align with broader company operations.
- Work with cross-functional stakeholders to streamline legal workflows and improve operational efficiency.
- Support the implementation and adoption of new legal tools, systems, and processes across the organization.
Requirements:
- Deep expertise in legal technology, including contract lifecycle management platforms (Ironclad strongly preferred), e-billing systems, and matter management tools.
- Hands-on experience with Ironclad is required, including configuring, managing, and optimizing contract lifecycle management workflows.
- Demonstrated experience designing and implementing legal workflows, process improvements, and automation solutions.
- Experience leveraging AI-powered tools and emerging technologies to improve legal processes.
- Experience supporting global teams and navigating the operational needs of a rapidly scaling organization.
- Strong analytical skills, including experience developing metrics, building reports, and using data to inform business decisions.
- Highly organized, detail-oriented, and proactive, with the ability to take ownership and operate independently.
- Experience working at a high-growth technology or AI company strongly preferred.
- Highly collaborative, intellectually curious, and comfortable operating in a fast-paced environment where priorities evolve quickly.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $110,000-$150,000, depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Product Research
Location: Remote US
Compensation Range: $170,000.00 to
$185,000.00 base plus bonus and equity
What You’ll Do:
Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself.
Responsibilities:
Operate a proven industry-leading Security Awareness Training phishing program.
Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it.
Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job.
Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft.
Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code.
Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher.
Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns.
Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes.
Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures.
Eagerness to engage, report, and be accountable to executive stakeholders.
Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%.
What You Bring To The Team:
Proficiency with HTML, CSS, Javascript & React, Angular, or Vue
Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it
Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results
Experience triaging reported phishing emails, security incidents, and identifying trends + patterns
Experience in analyzing, tracking, and defending against phishing attacks
Experience identifying emerging tradecraft
Social engineering experience, coursework, training, certifications
Experience innovating training content
Experience with eLearning design and development
Experience developing marketing content for social media, YouTube, blogs & reports
Spanish language skills desired, but not required
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Procurement & Sourcing Manager at OnePay, you will negotiate directly with vendors and manage the commercial outcome on technology spend, including cloud, AI/LLM, data, security, and SaaS vendors. This role is a catalyst for OnePay’s rapid growth and mission to help people save and grow their money. In this role, you will collaborate with various stakeholders in a highly cross-functional role, and drive to execute key new vendor and renewal engagements. AI is central to how we work: you will use it daily to benchmark pricing, compare proposals, review contract terms, and prepare for negotiations. You will:
- Lead negotiations end to end on new vendors and renewals, from benchmarking and walk-away positions through final terms
- Structure deals beyond price: renewal uplift caps, usage and true-up mechanics, ramp schedules, termination rights, and auto-renewal protections
- Run competitive sourcing and building the business case for vendor selection and consolidation
- Build and share repeatable AI-assisted sourcing workflows, such as proposal comparison, price benchmarking, contract redlining, and negotiation prep, so the whole team works faster and with better data
- Partner with Operations, Finance, Legal, IT, and InfoSec teams to evaluate new vendors and structure the commercial terms
- Serve as the primary point of contact for vendors on all contractual matters and act as the escalation point for all employees when communicating with vendor sales reps
- Drive the timely review and approval of procurement requests, making sure there is alignment across all key stakeholders, including company C-suite
YOU BRING
- 3+ years of strategic sourcing or direct vendor negotiation experience, ideally in a high-growth tech or fintech company
- A self starter; You don’t just identify problems, you come with solutions. You don’t wait for instructions, and you feel comfortable leading an initiative end-to-end.
- Ability to work cross-functionally and with senior management, enabling to creatively meet requirements from our partners without blocking innovation and creativity
- Strong negotiation skills. You have a track record of negotiating six- and seven-figure software, SaaS, or cloud agreements and of securing terms beyond price.
- Understanding of commercial contract terms (MSAs, order forms, DPAs, SOWs, licensing models) and comfort marking them up with Legal
- Hands-on AI fluency: you already use AI tools (such as LLM assistants and agents)
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: United States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is looking for a Technical Account Manager to be the technical quarterback for our customers. You will own the full technical picture of each account: how Cyberhaven is architected and deployed, how it integrates with the customer's environment, how it is performing, and whether it is delivering the outcomes the customer bought it for. You will be the trusted technical advisor to Security, IT, and customer operations teams, and the connective tissue between those teams and Cyberhaven's Product, Engineering, and Customer Success organizations.
You will develop deep expertise in Cyberhaven's reimagined Agentic Data Security platform, including its inner workings, data lineage model, endpoint agents, and integrations. You will learn how our customers use it to mitigate data loss threats across their organizations. You are passionate about technology, naturally curious, and driven to exceed customer expectations. You take proactive ownership, anticipating issues before they surface, guiding customers toward best practices, and driving adoption and long-term value. When a problem needs engineering support, you own the escalation, bring a clear reproduction and technical context, and coordinate internally to full resolution.
Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (Windows, macOS, and Linux) are required. You will report to the Manager of Technical Account Managers.
WHAT YOU’LL DO
- Own the technical relationship
- Act as the technical owner of assigned accounts, with end-to-end knowledge of each customer's architecture, deployment, configuration, policies, and integrations.
- Partner with customers and our Customer Experience teams through onboarding and rollout, including agent deployment strategy, policy design, and phased adoption plans.
- Build and maintain strong relationships with stakeholders across your book of business. Manage expectations and ensure stakeholder satisfaction.
- Run regular check-ins and business reviews that cover technical health, adoption, risk, and goals. Raise emerging concerns before they escalate.
BE PROACTIVE
- Monitor account health, agent coverage, and usage patterns. Identify gaps, misconfigurations, and underused capabilities, and recommend optimizations.
- Create and drive technical success plans that align customer objectives with Cyberhaven capabilities and deliverables.
- Guide customers through upgrades, new feature rollouts, and environment changes (OS releases, MDM/GPO changes, network or infrastructure changes) to avoid disruption.
- Advise customers on integrations with adjacent technologies such as SIEM, SOAR, and UEBA to extend the value of their deployment.
- Stay current on industry trends and security best practices, and bring them to customers.
RESOLVE AND ESCALATE
- Analyze, troubleshoot, escalate and resolve complex technical issues across endpoint agents, cloud and SaaS integrations, and platform configuration.
- Reproduce customer issues and document clear steps to replicate for Engineering and Development.
- Serve as the internal and external point of contact on critical escalations. Drive prioritization with support engineering and keep customers informed through resolution.
- Perform root cause analysis and drive preventive follow-ups so issues do not repeat.
BE THE VOICE OF THE CUSTOMER
- Coordinate customer feedback and feature requests to Product Management, Development, and Operations, with the technical and business context behind them.
- Work cross-functionally as the expert on the Customer.
- Collaborate with Customer Success and Sales on renewals, expansions, and risk mitigation, providing technical input and account insight.
- Develop and maintain knowledge base articles, playbooks, and best-practice resources.
WHO YOU ARE
- 3+ years of hands-on EDR/DLP endpoint experience.
- Expertise with DLP, Insider Threat, and CASB solutions.
- 3+ years in a Technical Account Management, Solutions/Sales Engineering, Professional Services, Technical Support, or similar customer-facing technical role.
- Demonstrated ability to own customer technical outcomes from implementation through steady-state operation, and to understand a customer's architecture and environment end-to-end.
- Hands-on experience deploying, supporting, and troubleshooting SaaS-based security and/or endpoint agent technologies.
- Proven experience resolving escalated technical customer issues and working directly with engineering teams.
- Strong organizational and planning skills, with the ability to manage multiple accounts and priorities, set timelines, track progress, and maintain clear documentation (success plans, project plans, status reports).
- Excellent verbal and written communication skills (English), including the ability to engage both hands-on practitioners and executive stakeholders.
- Practical knowledge of networking, security products, and enterprise network infrastructure.
- Deep knowledge of Windows, macOS, and Linux, including SCCM, GPO, Intune, registry configuration, PowerShell scripting, MDM, application management, and basic terminal skills.
- Software debugging skills: reading and searching logs (Windows, macOS, Linux, and Google Kubernetes Engine), running diagnostic scripts, and process management.
- Knowledge of system software design (services, drivers, agents).
- Based in EST timezone to support our customers.
DESIRED
- Familiarity with adjacent technologies that Cyberhaven integrates with (SIEM, SOAR, UEBA).
- Prior experience as a TAM or in a similar proactive, account-owning role at a security or SaaS company.
- Background in L2/L3 or Escalation Engineering for EDR or DLP tools. This is a plus, not a primary requirement.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.
THE OPPORTUNITY
- Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team
- Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce
- Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters
- Advise the company on risk mitigation for trade secret matters, and restrictive covenants
- Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations
- Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks
- Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace
- Advise on data privacy issues affecting employees and candidates
- Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues
- Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes
- Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use
- Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments
- Broad international Labor and Employment background - law and drafting
- Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues
- Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration
- Experience with compensation plans and with data privacy issues affecting employees and candidates
- Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
- A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it
NICE TO HAVES
- Interest in the crypto industry / what our company is offering to the world and why
- Experience in fintech, crypto, or other regulated financial services industries
- Experience in Asian and/or Latin American employment markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business.
The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments.
What You'll Do
Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions.
Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast.
Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model.
Assist with the preparation of the monthly forecast and annual budget. Adjust the financial forecast model to reflect expected revenue and expenses as needed.
Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce.
Develop new revenue forecasting capabilities and systems for communicating changes.
Collaborate with Talent and Culture on position and headcount tracking/forecasting
Provide modeling and analysis to support pricing decisions led by the Product Marketing team.
Work on multi-year business cases with leadership, marketing and product management.
Develop and maintain granular analysis of our cost of acquisition through various sales channels.
Continually work to improve internal financial processes to gain efficiency.
Monitor business processes and develop tools to track trends and help inform finance leadership.
Prepare financials for annual 409a valuation
Prepare market analysis reporting with comparisons to similar SaaS companies.
What You'll Need
Undergraduate degree in Accounting or Finance
5+ Years related experience
Strong organization/documentation skills and attention to detail needed to be successful
Ability to communicate complex financial information to non-financial leaders
Netsuite, Zuora, Salesforce and Looker experience a plus, but not required
Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues)
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Bangalore, India
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
УдалённоKazakhstan; 🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time; Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8)
УдалённоСША; Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only); Health Savings Account contributions from Upstart for eligible plans (US only); Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
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ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоГеография найма не уточнена
УдалённоRemote, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
seniorUnited States of America
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоUnited States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida; Based in EST timezone to support our customers
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorAtlanta, GA (Hybrid)
Bangalore, India
Working hours align with Central or Mountain time zone