Location: Remote; United States; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Healthcare: the health systems, hospitals, clinics, health plans, and life sciences companies people trust with their health and their families’ care. These organizations win or lose on trust and access at massive scale, under some of the most demanding regulatory standards anywhere.
Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to organizations reimagining how they serve patients, members, and clinicians, safely and at scale.
In this role you will:
- Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the Healthcare industry
- Balance a diverse pipeline of large health systems that require a white-glove experience with community hospitals, clinics, and regional providers that require speed to close
- Identify where conversational AI can drive growth, automation, or cost efficiency in patient-facing and internal workflows, such as scheduling and reminders, after-hours coverage, benefits and claims status, patient intake and outreach, and HCP support
- Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in healthcare AI governance
- Develop and execute account strategies across the whole buying group (Patient Access and Contact Center Operations, Digital and Product, IT and Clinical Informatics, and Compliance, Privacy, Legal, and InfoSec), landing with one high-impact use case and expanding across facilities and service lines
- Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, scope integrations with the EHR, claims, and telephony systems customers already run, and set them up to scale in production
- Partner closely with Legal teams to drive strategic, fast-moving negotiations, including BAAs
- Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Healthcare positioning, messaging, and references
Requirements
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Healthcare experience (health systems, hospitals, payers, life sciences, health tech) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
- Proven success closing six-and-seven figure deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (IT, product, and engineering) and business buyers (patient access, operations, digital), and to privacy and compliance gatekeepers, translating complex technology into business value
- Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, including HIPAA, BAAs, and PHI data protection reviews, and able to work autonomously as a cross-functional partner
- Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and conversational AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Remote; United States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
Location: Washington, D.C.; United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re seeking an experienced Government Lead to build and scale our public sector business across North America. This is a rare opportunity to define the government GTM motion from the ground up - shaping how federal, state, and public sector organizations adopt voice and conversational AI. You’ll work directly with the founders, product, and the broader revenue team to identify high impact use cases across government agencies and regulated environments, build the pipeline, and close strategic deals. Success in this role means combining deep public sector expertise with a builder mindset: establishing our presence in the market while helping shape the long-term strategy for the government vertical.
IN THIS ROLE YOU WILL
- Build and own ElevenLabs’ Government GTM motion across federal, state, and public sector agencies in North America.
- Identify and pursue strategic opportunities where voice and agents can transform government services, citizen engagement, and internal workflows.
- Develop and execute account strategies across key agencies and departments.
- Navigate complex procurement processes, compliance requirements, and multi-stakeholder buying environments.
- Build trusted relationships with senior public sector leaders, procurement officials, and technical stakeholders.
- Work closely with Product and Engineering to shape solutions that meet government requirements (security, compliance, deployment models).
- Partner with Legal, Solutions Engineering, and Customer Success to ensure successful implementation and long-term expansion.
- Represent ElevenLabs at government events, industry conferences, and strategic briefings.
- Help define the long-term public sector strategy and vertical playbook as we scale the business.
REQUIREMENTS
- Have 8+ years of experience selling into government or public-sector organizations.
- Have successfully closed complex deals within federal, state, or regulated environments.
- Are comfortable navigating government procurement frameworks and long buying cycles.
- Have experience building a new vertical or GTM motion from early stages.
- Possess strong executive presence and can engage credibly with senior stakeholders.
- Are passionate about how AI and emerging technologies can modernize government services.
- Thrive in fast-moving environments where you operate both strategically and tactically.
LOCATION
While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization in the Eastern US. You’ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
In this role, you will:
- Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design.
- Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management.
- Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
- Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases.
- Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
- Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
REQUIREMENTS
- 7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams.
- Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment.
- Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
- Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
- Excellent communication skills and ability to influence across teams and seniority levels.
- Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
LOCATION
This role is remote-first, however the ability to operate in EST timezones is required. There is a preference for candidates to be based in New York, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan.
Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale.
In this role you will:
- Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry.
- Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
- Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching
- Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
- Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
- Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
- Partner closely with Legal teams to drive strategic, fast-moving negotiations
- Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references
Requirements
- At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
- Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value
- Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner
- Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and conversational AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-REMOTE
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York; United States; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type.
Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers.
In this role you will:
- Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production
- Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references
Requirements
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value
- Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner
- Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and audio AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Electromechanical Engineer (Manufacturing Test) to develop the electrical fixtures and systems that enable reliable, scalable testing of WHOOP products throughout product development and mass production. You will develop board-level and assembly-level test fixtures, fixture wiring, and electrical interfaces that connect WHOOP products with automated test equipment and instrumentation. Working closely with Hardware Test, Mechanical, Electrical, Firmware, and Manufacturing Engineering teams and our contract manufacturing partners, you'll help deliver robust production test solutions.
RESPONSIBILITIES
- Develop electrical and electromechanical fixtures for manufacturing test applications, from early engineering prototypes through mass-production solutions
- Develop board-level test fixtures and interfaces for PCBAs, including pogo-pin and bed-of-nails systems, test-point interfaces, interconnects, signal routing, power delivery, and integration with automated test equipment
- Define requirements for fixture electronics and interface hardware, and review designs developed by internal and external partners for compatibility with product and test requirements
- Design and document fixture electrical systems including wiring, harnesses, connectors, signal routing, instrumentation, and assembly-level electrical interfaces
- Collaborate with Hardware Test, Electrical, and Mechanical Engineering to develop reliable fixture solutions considering signal integrity, measurement quality, repeatability, robustness, serviceability, and cost
- Partner with contract manufacturers throughout fixture development, including design reviews, sourcing, fabrication, assembly, qualification, and production deployment
- Build, bring up, and debug electrical fixtures using schematics, instrumentation, software tools, and structured root-cause analysis; support fixture qualification and production troubleshooting
- Create and maintain accurate wiring diagrams, BOMs, assembly instructions, and other production documentation through established PLM and change-control processes
- Own scoped fixture-development projects or workstreams within larger product programs, communicating progress and identifying technical risks and dependencies
QUALIFICATIONS
- Bachelor's degree in Electrical Engineering, Electromechanical Engineering, Mechatronics, or a related technical discipline
- 2+ years of experience developing electrical test fixtures, automated test equipment, electronics, automation systems, or similar electromechanical hardware
- Strong electrical fundamentals including circuit analysis, power distribution, grounding, signal integrity, and common analog and digital interfaces
- Experience developing, integrating, or debugging board-level test solutions; experience with pogo-pin, bed-of-nails, ICT, functional test, or other PCBA test systems is preferred but not required
- Experience defining fixture-electronics requirements and reviewing schematics and PCBAs for integration with test equipment and DUTs
- Experience designing and debugging wiring, harnesses, connectors, and electrical interfaces for test or automation equipment
- Hands-on experience with laboratory instrumentation such as digital multimeters, oscilloscopes, power supplies, electronic loads, and data-acquisition equipment
- Familiarity with communication protocols such as UART, I²C, SPI, USB, or similar hardware interfaces
- Understanding of basic metrology concepts including measurement accuracy, repeatability, calibration, and common sources of measurement error
- Ability to navigate and review mechanical CAD and drawings for electromechanical integration; CAD design experience is a plus
- Experience with manufacturing environments, engineering documentation/change control, or contract manufacturers is preferred
- Familiarity with Python or other scripting languages for hardware automation, bring-up, data collection, or debugging is a plus
- Strong analytical, troubleshooting, communication, and cross-functional collaboration skills.
- Ability to travel up to 15%, both domestically and internationally
- Strong commitment to leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Software Engineer, Simulation and Modeling
- Location: Valencia
- Reports to: Reports to: Laboratory Lead & Test Architect
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Software Engineer, Simulation and Modeling, you’ll build the software world the satellites live in (orbits, emitters, signals, truth and scoring) so the whole team can ask “what if” and get a number back. ICEYE is building a space-based RF constellation covering 100 MHz to 30 GHz alongside its SAR fleet, and the Experimentation Lab in Valencia is where we develop, simulate and validate that capability.
Customers and our own engineers ask questions we currently answer by hand-waving: what revisit a cluster gives over an area, how many emitters we detect in a crowded scene, how geolocation accuracy moves with cluster spacing or timing error, and what a next-generation architecture choice buys. The answers need a simulation framework that models the constellation and the emitters end to end, generates the signals each satellite would see, and scores what comes out against a known truth. It doesn’t exist yet. You’ll build it, and it will become a tool used by engineers, analysts and customer-facing staff.
You’ll work daily with the lab, signal processing and ground segment teams, and you’ll have direct influence on how ICEYE builds and proves this capability.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Model the constellation: orbit propagation, cluster geometry, attitude and pointing, antenna beams, access and contact windows, with spacing and timing as swept variables.
- Model the emitters and the theatre: emitters as state machines with real antenna patterns, scan behaviour, modes and duty cycles, placed at order-of-battle density. Start from the lab’s real captures and extend synthetically.
- Generate the signals: propagation and link modelling (path loss, delay, Doppler, ionosphere in the low band) and synthetic I/Q per satellite, at a fidelity the RF hardware and the processing chain can consume.
- Own the truth together with the processing team: a truth ledger of every simulated emission, position and time, kept out of reach of the system under test, plus the association and scoring that turn a run into detection rate, false-alarm rate, geolocation accuracy and latency.
- Drive the hardware together with the RF team: provide the geometry and timing the channel simulator and playback hardware need, so a recorded radar can be heard by three simulated satellites with the right delays and Doppler.
- Make it a platform: versioned scenarios, seeded and reproducible runs, provenance on every result, tests, CI, documentation and an interface that non-authors can use.
- Answer real questions: capacity, revisit and performance studies for the payload, product and sales teams, and architecture trades for future generations.
WHAT WE’RE LOOKING FOR
Must haves:
- Strong software engineering in Python (and ideally a compiled language): clean architecture, version control, testing, code review, packaging
- Experience building a simulation or model of a physical system that others used, and validating it against measurement or real data
- Numerical and scientific computing: NumPy/SciPy or equivalent, vectorisation, performance awareness
- Working knowledge of at least one of orbital mechanics and access computation, RF link budgets and propagation, or signal processing
- Habits that make results reproducible: seeds, configuration management, data provenance
- Clear written and spoken English
Nice to haves:
- Constellation, mission or system-level modeling and simulation (STK, Orekit, GMAT, Basilisk or in-house)
- Radar, EW or emitter modeling; scenario or order-of-battle generation
- TDOA/FDOA/AoA geolocation or estimation theory
- Synthetic I/Q generation, GPU acceleration, or real-time and hardware-in-the-loop interfaces
- Cloud-native deployment, containers, workflow orchestration, and data stores for large runs
- A simulation framework of yours that outlived your involvement in it
- Eligibility for national security clearance (an advantage)
What success looks like:
- 6 months: a first end-to-end scenario (cluster geometry, a handful of emitters, synthetic I/Q per satellite, truth logged, a first score) is used to answer at least one real capacity or performance question.
- 12 months: a reproducible, documented framework runs without you on the team; geometry drives the RF channel simulator; real captures enter scenarios alongside synthetic emitters.
- 24 months: the simulation is part of the end-to-end loop with the flatsat and ground pipeline, runs in regression, and backs performance numbers we put in front of customers.
APPLICATION PROCESS
- Application Screening
- TA call
- Hiring Manager call
- Onsite interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it.
Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to:
- Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
- Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market
- Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
- Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
- Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
- Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering)
- Partner with leadership on high-impact initiatives that support the local GTM team and global results
Requirements
- 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book
- Experience with voice AI, TTS, conversational AI, or developer-facing products
- A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
- You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work
- Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
- Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
- Experience managing a high-volume book of business at scale, mid-market or commercial segment
- Language Requirements - Must be fluent in English and Mandarin
Growth Potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Growth Roles - Regional Adoption Lead
- Other teams: Account Management, Digital CX or Deployment Strategist
Location
This role is remote out of Singapore
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote
🚀
Start Date:
TBD
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
Must be willing to work at least
50% on-site in Montreal
.
Candidates willing to
permanently relocate to Montreal
are strongly preferred.
Strong written and verbal communication skills in
English
are required.
French language proficiency is considered an asset.
About the Role
We are seeking a
Senior Orbit Dynamics & Mission Analysis Engineer
to lead advanced astrodynamics, orbit dynamics, trajectory optimization, and space mission design and analysis activities.
This senior-level role will focus on solving complex orbital mechanics and mission analysis problems through advanced modeling, simulation, optimization, and technical analysis. The ideal candidate will work independently on challenging astrodynamics problems while leading technical analyses and trade studies supporting sophisticated space missions.
Key Responsibilities
Orbit Dynamics & Mission Analysis
Perform advanced orbit dynamics and astrodynamics analysis for space missions.
Conduct spacecraft trajectory design and optimization.
Apply advanced orbital mechanics and perturbation theory to mission analysis.
Perform orbit determination and estimation analysis.
Evaluate and optimize mission trajectories using analytical and computational methods.
Conduct mission design and architecture analyses across a range of mission scenarios.
STK Modeling & Simulation
Utilize
Systems Tool Kit (STK)
extensively for mission analysis and simulation.
Apply advanced STK modules, including:
Astrogator
Optimizer
Coverage
Communications
Develop STK automation and scripting solutions using APIs and
STK Connect
.
Build and maintain mission analysis models and simulations to support technical decision-making.
Engineering Tools & Software
Develop advanced engineering analysis tools, models, and simulations using
Python and MATLAB
.
Apply computational methods to solve complex astrodynamics and mission analysis problems.
Support software development practices, including version control, testing, documentation, and CI/CD.
Technical Leadership & Trade Studies
Lead complex technical analyses and engineering investigations.
Conduct multidisciplinary trade studies evaluating mission architectures and technical alternatives.
Independently identify, analyze, and solve challenging astrodynamics problems.
Present technical findings, recommendations, and analysis results to engineering stakeholders.
Contribute technical expertise to mission design decisions and program development.
Required Qualifications
Master's degree in
Aerospace Engineering, Astronautical Engineering, Physics, Applied Mathematics
, or a closely related field.
A Bachelor's degree with significant additional relevant experience, typically
9+ years
, will also be considered.
Minimum
7 years of professional post-graduation experience
directly related to:
Orbit dynamics
Astrodynamics
Trajectory optimization
Space mission design and analysis
Expert-level proficiency with STK
, including Astrogator, Optimizer, Coverage, and Communications.
Demonstrated experience with
STK automation and scripting
, including API and STK Connect.
Advanced programming proficiency in
Python and MATLAB
, with experience developing engineering analysis tools, models, or simulations.
In-depth theoretical and practical knowledge of:
Advanced orbital mechanics
Perturbation theory
Orbit determination and estimation
Trajectory optimization
Gradient-based optimization methods
Evolutionary optimization methods
Proven ability to independently lead technical analyses and complex trade studies.
Excellent analytical, critical-thinking, and problem-solving skills.
Strong written and verbal communication skills in English.
Preferred Qualifications
Ph.D. in
Aerospace Engineering
or a closely related field with a focus on astrodynamics or orbital mechanics.
Experience with additional mission analysis and simulation environments such as:
GMAT
FreeFlyer
Orekit
SPICE
Experience with
C/C++
programming.
Experience with spacecraft
Guidance, Navigation, and Control (GNC)
analysis or design.
Experience with multi-body dynamics.
Experience supporting large satellite constellations.
Experience with satellite operations, particularly
flight dynamics activities
.
Experience with software development best practices, including
Git, software testing, technical documentation, and CI/CD
.
Publications or conference presentations in astrodynamics, orbital mechanics, or related fields.
What We're Looking For
We’re looking for a senior
astrodynamics and mission analysis expert
who can independently tackle complex orbital mechanics problems and provide technical leadership on advanced space missions.
The ideal candidate combines deep theoretical knowledge with hands-on experience using
STK, Python, and MATLAB
, along with a proven ability to turn sophisticated mission analysis problems into practical engineering solutions. Experience with
advanced trajectory optimization, orbit determination, GNC, constellation dynamics, or flight dynamics operations
will be highly valuable.
Location: United States; Canada
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
As a Member of Technical Staff in Post-Training Data Infrastructure, you will build and own the pipelines that produce the post-training data for our large language models (LLMs), from SFT and RL data to synthetic and human-annotated data. You will work closely with researchers and annotation teams so they can iterate on data as quickly as they iterate on models.
Key Responsibilities
- Build and maintain data pipelines for SFT, preference, and RL post-training data.
- Own dataset quality, versioning, and reproducibility.
- Turn research data recipes into production-grade, reusable components.
- Scale model inference for data generation and model-based grading.
- Design data formats and schemas that keep post-training datasets consistent and efficient to train on.
- Collaborate with researchers and engineers to make sure data pipelines keep pace with the needs of cutting-edge language models.
Qualifications
- Strong software engineering skills.
- Experience designing and building large-scale data pipelines for machine learning, ideally for LLM post-training.
- Track record of running distributed data processing and model inference at scale.
- Good understanding of post-training methods (e.g., SFT, RLHF, DPO) and how data shapes model behaviour.
- Excellent communication skills.
This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to Cohere, please reach out. We value diverse backgrounds and perspectives at Cohere
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Europe; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Key Overview:
As a Member of Technical Staff in Post-Training, you will train our large language models (LLMs) with reinforcement learning and develop methods that help them generalize beyond the distribution they were trained on. You will design the training recipes, environments, and evaluations that tell us whether a model has truly learned a skill or has only fitted its training tasks, and turn what works into the recipes behind our production models. You will work closely with the post-training data infrastructure, evaluation, and pre-training teams.
Key Responsibilities
- Design, run, and analyse large-scale RL post-training experiments (e.g., RLHF, RL from verifiable rewards).
- Research and develop methods that improve out-of-distribution generalization, such as reward design, environment and task diversity, curricula, and regularization.
- Build held-out evaluations that measure generalization to unseen tasks, domains, and formats, and that catch reward hacking and benchmark overfitting.
- Diagnose training dynamics and failure modes, including instability, reward over-optimization, and capability regressions.
- Turn successful research into robust, reproducible training recipes for production models.
Qualifications
- Strong research and software engineering skills, with hands-on experience training LLMs.
- Experience applying reinforcement learning to LLMs (e.g., PPO, GRPO, RLHF, RLVR), ideally at scale.
- Track record of work on generalization, robustness, or distribution shift, through publications or shipped models.
- Rigorous experimental practice: clean ablations, careful controls, and sound conclusions from noisy results.
- Experience with distributed training (e.g., JAX, PyTorch, FSDP, Megatron) is a plus.
- Excellent communication skills.
- Deep understanding of data quality principles and best practices: demonstrates willingness to dive deep into data while possessing strong intuition for assessing the quality of datasets and anticipating how different data characteristics will impact model training outcomes.
Working Location
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed.
We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include:
Workspaces & User Management (serving external customers)
- Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more
- Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures.
- Shipping customer-facing features end to end, from backend services to the admin and settings UI.
Permissions & Resources (serving ElevenLabs engineering teams)
- Designing and building generic resource and permissioning services that product teams use to build features safely and quickly.
- Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access.
- Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code.
In both teams you will:
- Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected.
- Roll out changes safely and with minimal disruption to existing users, teams or systems.
- Debug and operate what you build, working from customer reports, logs and code.
- Own features from scoping to completion, with the support of experienced engineers who are happy to mentor.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development, with comfort working across the stack where the work needs it.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly.
- Comfort with ambiguity: working out what should be built, and prioritising among competing signals.
Bonus:
- Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar).
- Experience with Kubernetes.
- Experience building internal platforms or services used by other engineering teams.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Zagreb
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Athens
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоleadWashington, D.C.; United States
УдалённоleadRemote; United States; New York; This role is remote-first, however the ability to operate in EST timezones is required
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote; United States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
New York; United States; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
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УдалённоEurope; New York; Toronto
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom