Location: Berlin
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 3 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and German
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: United States; Carolina, United States; Indianapolis, United States
Top 3 Reasons To Join Us
International Environment
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components.
What You Will Do
Engage with clients to understand their requirements and advise on appropriate solution architectures
Collaborate with Product Managers to ensure alignment between client needs and solution design
Work closely with Delivery Managers to oversee the architecture approach during solution deployment
Explore a range of possibilities and creative alternatives to identify the most effective solutions
Ensure that designed solutions are implemented in accordance with client expectations and company standards
Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs
Provide ongoing support and guidance to clients throughout the implementation process
Maintain awareness of industry trends and emerging technologies to continuously improve solutions
Required Skills and Knowledge
At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business
Experienced in delivering cloud-based technology product solutions in an enterprise environment
Ability to assist in defining and socialising a product/enterprise roadmap
Ability to translate client requirements into actionable steps and solution architectures
Understand business architecture models & patterns
Has designed and implemented innovative and creative solutions to business problems
Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches
Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions
Experienced in designing solutions in a Relational DB and noSQL environment
Experienced in designing for API & Micro-services centric environments
Demonstrated capability to self-learn new technology trends and approaches
Ideally has experience or understanding of the benefits of low-code platforms
While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous
Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc)
Excellent communication skills, both written and verbal
Required Competencies
Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients
Strong analytical skills & ability to understand and collect business requirements from corporate clients.
Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client.
Relationship management experience with corporate clients.
Excellent organisational, interpersonal & communication skills and an ability to engage audiences
Excellent decision-making and judgment skills
Understanding of insurance business processes across all areas and at least two lines of business
Maintains direction and focus through proactive planning and organized approaches to work
Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage
Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities
A high proficiency in working in English as your primary language
Why You'll Love Working Here
Annual Leaves
Annual Performance Bonus
Health Insurance
Remote Work Allowance
Anniversary Bonus
Stock Options (after 6 months)
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Salalah, Oman
We are seeking an experienced and strategic
Finance Manager
to oversee the financial operations of our organization in Salalah, Oman. The successful candidate will be responsible for financial planning, budgeting, reporting, compliance, and ensuring strong financial controls while partnering with senior management to support business growth.
This role is ideal for a finance professional with excellent analytical skills, leadership experience, and a strong understanding of financial management and regulatory compliance.
Key Responsibilities
Lead the company's financial planning, budgeting, and forecasting processes.
Prepare monthly, quarterly, and annual financial statements and management reports.
Monitor cash flow, working capital, and liquidity to ensure financial stability.
Develop and maintain internal financial controls, policies, and procedures.
Ensure compliance with local tax regulations, statutory requirements, and financial reporting standards.
Manage accounts payable, accounts receivable, payroll, and general ledger activities.
Coordinate annual audits and liaise with external auditors, banks, and regulatory authorities.
Analyze financial performance and provide recommendations to improve profitability and operational efficiency.
Support senior management with strategic financial planning and business decision-making.
Lead, mentor, and develop the finance team.
Requirements
Bachelor's degree in Finance, Accounting, Economics, or a related field.
Professional qualification such as ACCA, CPA, CA, or CMA is highly preferred.
Minimum
5 years of experience
in finance or accounting, with at least
2 years in a Finance Manager or similar leadership role
.
Proven experience managing corporate treasury functions, including cash flow forecasting, liquidity planning, working capital management, and banking relationships.
Hands-on experience securing debt financing, negotiating banking facilities, or raising funds through financial institutions or other funding sources is highly preferred.
Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.
Experience with ERP systems and advanced Microsoft Excel skills.
Strong analytical, organizational, and problem-solving abilities.
Excellent communication and leadership skills.
Experience working in Oman or GCC countries is an advantage.
Fluent in English; Arabic is a plus.
Benefits
Opportunity to join a growing organization with long-term career prospects.
Collaborative and professional working environment.
Competitive compensation and benefits package.
Professional development and career advancement opportunities.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The Digital Communications Specialist supports a U.S. Government Agency. The Specialist operates within the Agency’s external communications function, which serves as the primary interface with the public and key stakeholders, including Congressional audiences.
In this role, the Specialist executes day-to-day digital communications across social media, web, and email platforms. The position focuses on content creation, campaign execution, performance monitoring, and digital engagement, while ensuring consistency with the Agency’s brand, messaging, and public transparency requirements.
This job is onsite 5 days per week with no exceptions for telework.
Responsibilities
Develop, write, and schedule engaging social media content aligned to brand voice and campaign goals.
Support the planning and execution of integrated social media campaigns, including content calendars, asset coordination, and approvals.
Partner with internal stakeholders to translate communications objectives into platform-appropriate messaging and content formats.
Monitor social media channels daily for comments, messages, and
Conduct social listening and trend monitoring to identify opportunities, risks, and emerging conversations relevant to the organization.
Track and report on social media performance, providing insights and recommendations to optimize future content.
Maintain and update website content within the Content Management System (CMS), including basic page edits, posting news updates, and ensuring content accuracy and consistency.
Support website content governance by checking links, formatting, accessibility basics, and adherence to brand and editorial standards.
Assist in building and deploying email marketing campaigns, including drafting copy, assembling templates, and segmenting lists as directed.
Monitor email performance metrics and summarize results with suggested improvements for subject lines, content, and timing.
Coordinate with design, video, and other partners to request and manage creative assets, ensuring deadlines and specs are met across channels.
Maintain organized documentation (content calendars, campaign briefs, reporting dashboards, and standard operating procedures) to support efficient execution.
Qualifications
Bachelor's degree in journalism, English, communications, or related field.
Minimum of 3-5 years of experience in media relations, preferably in a communications or journalism role.
Excellent grammar, spelling, and punctuation skills.
Ability to work effectively in a fast-paced environment and meet tight deadlines.
Strong attention to detail and ability to multitask. Excellent communication and interpersonal skills.
The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$78,000
—
$120,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Principal Product Manager, Software Factory, you’ll define and bring together GitLab’s end-to-end software creation experience, from planning and specification through coding, review, and verification. You’ll connect capabilities across GitLab Duo Agent Platform and the wider GitLab product so customers have a cohesive and delightful experience. This is a senior, high-visibility role for a product leader who can shape product direction, work across organizational boundaries, and clearly present recommendations to executive leaders.
What you’ll do
Define the product vision and strategy for GitLab’s end-to-end software factory experience.
Bring together planning, specification, coding, review, and verification workflows into a cohesive product experience.
Partner with product, engineering, design, and go-to-market teams across GitLab to align priorities and execution.
Identify gaps, dependencies, and opportunities across GitLab Duo Agent Platform and related areas of the GitLab product.
Use strong product and design judgment to make complex workflows clear and useful for customers.
Build support for product decisions through clear communication, negotiation, and cross-functional collaboration.
Present product direction, tradeoffs, and recommendations to senior and executive leaders.
Help shape how GitLab brings its software factory vision to market.
What you’ll bring
Product management experience at principal scope, leading complex products or experiences across multiple teams.
A strong understanding of the end-to-end software development workflow, from planning through verification.
Experience with artificial intelligence products, developer tools, DevSecOps platforms, or related technical products.
Technical judgment that supports effective collaboration with engineering teams and informed product decisions.
Strong product design and user experience instincts, including the ability to connect separate capabilities into a coherent experience.
Experience influencing across functions, resolving competing priorities, and moving work forward without relying on direct authority.
Clear communication and presentation skills, including experience working with senior and executive leaders.
An ownership mindset and the ability to make progress in a fast-changing product area with some ambiguity.
We welcome candidates with different backgrounds and transferable experience. If this role excites you, we encourage you to apply even if you don’t meet every qualification.
About the team
This role will work across GitLab to connect the teams building the future of our AI-powered DevSecOps platform. You’ll partner closely with the GitLab Duo Agent Platform organization and with product areas that own key parts of the software development workflow. The team’s central challenge is to turn work delivered across several groups into one clear, end-to-end experience for customers while supporting GitLab’s mission to enable everyone to contribute to and co-create the software that powers our world.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 2,500 to 4,000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.
Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.
This person must be located in Central, Mountain, or Pacific Timezones.
What you'll do
Meet or exceed quota while fostering strong customer relationships
Articulate the value of GitLab to our
Commercial
prospects and customers in the US Western region
Take ownership of and act as the CEO for the book of business in your territory:
Document the buying criteria & process, next steps & owners
Build a strong pipeline through a healthy cadence of prospecting activity
Prospect and close new business to expand your territory
Ensure adoption of our solutions and do your best to avoid churn and contraction
Work and collaborate with our Partner ecosystem to drive new business and value for our customers
Create an accurate forecast for each quarter against your plan/budget
Drive attendance to our events, which you will be part of to further network with current and prospective customers
Contribute to root cause analyses on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Contribute to documenting improvements in our
sales handbook
Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
Be the voice of the customer by contributing product ideas to our public
issue tracker
Master MEDPICC and Command of the Message on all opportunities
What you'll bring
A true desire to see customers benefit from the investment they make with GitLab
Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
Interest in GitLab, and open source software
Ability to leverage established relationships and proven sales techniques for success
Effective communicator, strong interpersonal skills
Motivated, driven and results oriented
Excellent negotiation, presentation and closing skills
Preferred experience with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
The ability to travel for events such as trainings, team off sites, customer meetings, etc. and comply with the company’s
travel policy
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$91,600
—
$154,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.
If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!
This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
職務内容 / Responsibilities
Client-Facing & Pre-Sales
Lead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation
Act as the primary technical point of contact during pre-sales and onboarding, scoping integration requirements and setting realistic expectations
Present technical concepts clearly to both technical and non-technical stakeholders (engineers, producers, executives)
Technical Integration & Troubleshooting
Guide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration and delivery
Diagnose issues using data dumps, technical logs, and API traces; distinguish integration errors from platform bugs
Write and interpret basic scripts or API calls (e.g., via Postman, curl) to reproduce and isolate client-reported issues
Document issues concisely and completely enough for engineering to act on without back-and-forth
Know when to resolve an issue directly versus escalate to Engineering, Product, or Support, and manage that handoff cleanly
Cross-Functional Communication
Serve as the communication hub between Client, Business Development, Customer Success, and Development teams, ensuring nothing gets lost in translation between technical and commercial priorities
Provide clear, well-organized status updates to internal stakeholders and clients throughout the integration lifecycle
Maintain accurate documentation in Jira, Confluence, and related tools
必須要件 / Qualifications
Bachelor's degree (or equivalent experience) in a related field
3+ years of experience in technical integration, solutions engineering, or a client-facing technical role
Demonstrated ability to lead client meetings and presentations independently — this is not a support-only or backend role
Working knowledge of REST APIs, JSON, and webhooks; able to read API documentation, interpret payloads, and troubleshoot integration failures independently
Comfortable using tools like Postman (or equivalent) to test and debug API calls
Near-native fluency in both Japanese and English, written and verbal; able to confidently lead client presentations and meetings and write professional business emails in either language without support (daily cross-team communication is in English)
Proven customer service or client relationship experience
Comfortable working with high autonomy, shifting priorities, and a significant workload
Strong attention to detail and time management
歓迎要件 / Preferred
Prior experience in the gaming industry, payments, or fintech
Experience with Confluence, Jira, and G Suite
Prior experience at a foreign or international company, or working across time zones with global teams
Genuine interest in games (as a player) and the gaming industry
(English follows Japanese)
私たちと一緒に働きませんか?
・急成長中のグローバルブランドで働けるチャンス
・競争力のある給与と成果に応じたインセンティブ
・リモート・ハイブリッド・オフィス勤務など、柔軟な働き方が可能
・協力的で革新性のあるチーム文化
・変化の大きい成長市場で、キャリアアップの機会が豊富
ゲーム業界に情熱があり、日本市場で大きなインパクトを生み出したい方を歓迎します。
ぜひご応募いただき、私たちの成長ストーリーの一員になってください!
Why Join Us?
- Opportunity to work with a fast-growing global brand.
- Competitive salary and performance-based incentives.
- Flexible work environment (remote, hybrid, or in-office options).
- Collaborative and innovative team culture.
- Career growth opportunities in a dynamic and expanding market.
If you’re passionate about gaming and want to make an impact in the Japan region, we’d love to hear from you! Apply now and be part of our journey.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: New York, NY; Remote
Workplace: OnSite
ABOUT THE COMPANY
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and provide them a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed up fraud detection and response, and creating risk rules and strategies empowered with ML models. We are a pillar of the business supporting new products and ensuring their success. Rain’s next generation payment technology brings unique and new fraud vectors requiring holistic, end-to-end thinking, strong data fundamentals and fraud management savvy to combat.
WHAT YOU’LL DO
- Own the metrics, dashboards, and reports that inform business strategy and decision-making
- Design and implement real-time monitoring systems for fraud signals and alerting thresholds
- Design, simulate, and implement real-time risk controls using real-time and offline predictive ML models
- Balance risk controls with customer experience by focusing on loss savings, reduced user friction, and margin improvement
- Partner with go-to-market teams to demonstrate the technical and business value of risk controls to customers
- Effectively summarize complex analytical results to leadership and non-technical stakeholders
- Assist partners when they have fraud concerns with their traffic
WHAT WE'RE LOOKING FOR
- Advanced proficiency in SQL and Python
- 3+ years hands-on experience working on automated fraud risk strategies and experimentation (A/B tests), including implementation of real-time and offline predictive ML models
- Skilled in designing, building, and maintaining dashboards and fraud risk metrics
- The ability to manage ambiguous problems and find solutions
- High autonomy, including the ability to prioritize your workload effectively
- Relevant quantitative bachelor’s (or higher) degree (Statistics, Mathematics, Engineering, Computer Science, etc.)
NICE TO HAVE, BUT NOT MANDATORY
- Experience at a high-growth fintech company or financial services company
- Exposure to customer-facing or GTM-facing analytics or fraud issue triaging
- Background in identity risk, AML, payments fraud, or compliance analytics
- Fluency in AI-assisted data analysis / data science tooling
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
- Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
- Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
- Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
- Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
- Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
- Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
- Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
- Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Master Data Management Analyst to support the growing needs around data management as well as expanding initiatives to enhance the customer experience of data systems. This individual will be responsible for supporting the day-to-day operations of the data governance program, including ensuring teams are completing data requirements and maintaining data accuracy across critical systems.
Responsibilities
Work alongside colleagues across a variety of functional teams to ensure accuracy and completeness of critical data elements within the Fund's Global Data Master (GDM).
Support day-to-day data governance program operations, including tracking and following up with teams to ensure data requirements are completed on time and accurately.
Monitor data quality across systems, identifying gaps, inconsistencies, or missing information and coordinating resolution with relevant stakeholders.
Assist in the creation and maintenance of business rules to monitor quality of master data.
Identify data cleansing opportunities and work with stakeholders to implement.
Liaise with key stakeholders to ensure data accuracy and completeness for relevant data points entered into GDM.
Collaborate with team members to achieve the team's goals.
Qualifications
2+ years of relevant experience in the financial industry or a related role
Degree in finance, data management, or a related field is preferred
Previous experience in a master data management role is a plus
Able to manage workload independently within a predetermined timeline and communicate quickly when an extension may be required
Solid verbal and written communication skills
Strong organizational skills with the ability to track multiple workstreams and follow up with stakeholders to drive completion
Critical attention to detail when reviewing and validating data
Experience with SQL is a plus
Knowledge and proficiency with Microsoft Office Suite
Benefits
The base salary range for this role is $60,000 to $75,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Задачи:
— Определять видение продукта, стратегию и дорожную карту для косметического портфеля Teamfight Tactics (TFT), стимулируя вовлечённость игроков и коммерческий успех.
— Руководить междисциплинарной командой косметики, определяя приоритеты продукта и согласовывая партнёров.
— Сотрудничать с художниками для создания контента, который глубоко резонирует с игроками, поддерживая их творческое видение для достижения целей продукта.
— Управлять ключевыми показателями продукта, используя отчёты о производительности, эксперименты, модели доходов и глубокий анализ для улучшения принятия решений.
— Выявлять проблемы и возможности продукта, включая исследования и разработку косметики, формировать стратегии и планы, а также обеспечивать поддержку заинтересованных сторон.
— Разрабатывать рамки принятия решений, продуктовые брифы и другие артефакты, которые направляют последующие решения и создают ясность в командах.
— Сотрудничать с продакшеном для перевода стратегии в выполнимые планы, включая последовательность дорожной карты, планирование ресурсов, приоритизацию и устойчивую операционную деятельность.
— Навигировать по более широкой организации TFT и Riot для обеспечения согласованных действий между маркетингом, региональным издательством, IP и креативом лиги, партнёрствами брендов и другими кросс-функциональными партнёрами.
Требования:
— Опыт работы в управлении продуктом в игровой индустрии не менее 8 лет, с сильным акцентом на игры с живым сервисом, где косметика и виртуальные товары являются ключевыми.
— Подтверждённый опыт владения видением продукта, стратегией, дорожными картами и коммерческими результатами при руководстве кросс-функциональными командами через влияние.
— Глубокая экспертиза в косметике, монетизации живого сервиса и контенте, ориентированном на игроков, с опытом формирования портфелей продуктов и разработки долгосрочной стратегии.
— Глубокое понимание косметики в free-to-play играх, мотиваций игроков, систем прогрессии и механик живого сервиса, стимулирующих долгосрочное вовлечение.
— Способность формировать продуктовые решения на основе инсайтов игроков, данных, коммерческого мышления и творческого суждения.
— Опыт сотрудничества с художниками, дизайнерами, креативными директорами и продакшеном для перевода творческого видения в успешную продуктовую стратегию.
— Отличные коммуникативные навыки и управление заинтересованными сторонами.
— Сильные аналитические навыки, использование данных о производительности продукта, поведении игроков, экспериментах и рыночных тенденциях для стратегических решений.
Желательные квалификации:
— Опыт работы в Agile-средах производства.
— Опыт работы в кросс-географической, многокомандной среде.
— Активный игрок Teamfight Tactics с глубоким пониманием систем игры, базы игроков и экосистемы косметики.
Условия:
— Полная поддержка релокации.
— Полное медицинское страхование для вас, вашего супруга и детей.
— Открытый оплачиваемый отпуск.
— Пенсионные выплаты с софинансированием компании.
— Страхование жизни, декретный отпуск, а также краткосрочная и долгосрочная нетрудоспособность.
— Фонд Play Fund для расширения и углубления знаний о игроках и сообществе через игры.
— Удвоение ваших пожертвований времени и денег некоммерческим организациям.
Role Summary and Impact
BlueCloud is seeking a highly motivated Alliances Manager to help expand and strengthen our strategic partner ecosystem, with a primary focus on Snowflake. This individual will play a critical role in accelerating revenue growth by building trusted relationships across partner organizations, identifying and driving co-sell opportunities, and aligning BlueCloud's industry and solution offerings with partner priorities. As a key member of the go-to-market team, the Alliances Manager will serve as the bridge between BlueCloud, Snowflake, and other strategic technology partners. You will work closely with sales, delivery, marketing, and executive leadership teams to develop joint go-to-market strategies, activate partner programs, generate pipeline, and position BlueCloud as a preferred services partner within the Snowflake ecosystem.
Key Responsibilities
— Drive sales and revenue growth by expanding BlueCloud's strategic partner relationships and accelerating co-sell opportunities across current and prospective accounts.
— Build and maintain strong relationships with Snowflake sales teams, partner account managers, solution specialists, and executive stakeholders.
— Develop and align target account strategies with BlueCloud sales leadership to drive growth within key markets and priority customers.
— Create and execute joint go-to-market plans in partnership with Snowflake and other strategic technology partners.
— Identify, qualify, and influence partner-sourced and partner-supported opportunities throughout the sales cycle.
— Act as the primary liaison between BlueCloud and partner organizations, helping connect internal teams with the right resources to accelerate customer outcomes.
— Enable BlueCloud's sales organization on partner programs, incentives, funding opportunities, and available resources.
— Develop repeatable solution plays, workshops, accelerators, and industry-specific offerings that strengthen BlueCloud's market position.
— Partner closely with marketing to plan and execute partner-facing and customer-facing events, campaigns, webinars, and thought leadership initiatives.
— Track partnership performance, pipeline contribution, and key alliance metrics to measure impact and identify areas for improvement.
— Foster internal alignment through regular communications, enablement sessions, newsletters, and community-building activities across sales and delivery teams.
— Serve as a market ambassador for BlueCloud, representing the company at partner events, conferences, customer meetings, and industry gatherings.
Ideal Candidate Profile
Professional Experience
— 4+ years of experience in alliances, partnerships, channel management, business development, or strategic sales roles within cloud, data, analytics, or technology services environments.
— Experience working within the partner ecosystem, preferably with Snowflake, cloud platforms, or enterprise data and AI technology providers.
— Exceptional relationship-building skills and the ability to establish credibility with partner sales teams, technical stakeholders, and executive leaders.
— A proactive, entrepreneurial mindset with a demonstrated ability to create opportunities and drive initiatives forward independently.
— Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously.
— Experience developing and executing go-to-market strategies, co-sell motions, partner programs, and joint marketing initiatives.
— Excellent written and verbal communication skills, including presentation, facilitation, and executive-level engagement capabilities.
— Strong analytical skills with the ability to measure partnership effectiveness and translate data into actionable insights.
— A high degree of accountability, responsiveness, and follow-through in managing both internal and external relationships.
— Bachelor's degree in Business, Marketing, Communications, or a related field; relevant partner or cloud certifications are a plus.
— Ability to travel up to 50% for partner meetings, customer engagements, conferences, and industry events.
What Makes Someone Successful in This Role
— Relationships Matter: You genuinely enjoy building and maintaining trusted relationships and understand that strong partnerships are the foundation of long-term growth.
— Agility: You can adapt quickly to changing priorities, market conditions, and partner initiatives in a fast-moving technology landscape.
— Follow-Through: You consistently deliver on commitments, communicate proactively, and build credibility through execution.
Why Join Us
— Competitive compensation + commission
— Work with cutting-edge cloud technologies and strategic partners
— Flexible/remote work environment and supportive, high-performance culture
— Benefits including Medical, Dental, Vision, 401(K), and PTO
— Opportunity to drive impact at a fast-growing digital transformation company
Life at BlueCloud
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: New York, NY
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
The Regional Marketing Manager will
drive think-cell's North America marketing efforts, shaping and executing our regional strategy. As a critical link between the global Marketing org, GTM team, and other stakeholders, you’ll ensure seamless brand alignment. This is an exciting opportunity to bring creativity, strategic thinking, and collaboration skills to a role that directly impacts our growth and success.
You will be part of the Regional Marketing function within think-cell’s Marketing team and work closely with cross-functional teams in a tech-driven, startup-style environment backed by an established product and funding.
Key Responsibilities
Own regional campaigns across North America with priority on the US market, driving business growth, brand awareness and user engagement.
Extract insights from product, sales and marketing teams to develop and steer our marketing strategy in the US.
Partner with local agencies, publications, thought leaders and influencers to promote think-cell to relevant audiences.
Together with other GTM teams, plan and execute an event strategy across both physical and virtual events, driving strong ROI, awareness and engagement uplift.
Support sales led growth through collaboration with go-to-market teams, enabling them with high-quality collateral materials through all stages of the customer journey.
Work closely with the internal design and content teams to deliver the highest quality creative assets.
Establish strong communication channels between regional sales teams and core marketing team, as well as the rest of the organization.
You will be great for this position if you have
5-7+ years of experience in B2B marketing, preferably for a software / SaaS business.
Experience in developing end-to-end marketing campaigns in the US market: from strategy and planning to launch and performance analysis.
Proven track record in effectively running one or more of the following channels: event marketing, influencers, partnerships, brand and PR.
Ability to effectively work with design and content counterparts to build effective creative assets.
A proactive, problem-solving approach with strong project management and communication skills.
Strong analytical skills, hands-on experience with campaign analysis and reporting, knowledge of Matomo and Power BI.
Experience working with Salesforce and SFMC.
Experience running influencer marketing and partnerships is a plus.
Experience working with think-cell, Microsoft PowerPoint and Excel is a plus.
Experience working with finance and consulting services is a plus.
Bachelor's or Master's degree in Marketing, Business Administration, or a related field required.
Willingness to work in office, 3 x hybrid schedule (once NYC office opens)
Willing to travel 15%
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
We believe in a human hiring process, every application is personally reviewed.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying in the range of 115 -135k OTE, for the NYC market. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, pto and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Staff/Senior Java Engineer, OKX Wallet (Web3)
Who We Are
OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain.
We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion.
What You'll Do
Own core wallet backend modules.
Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs.
Build transaction and on-chain interaction scenarios.
Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces.
Support multi-chain and new-chain integration.
We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries.
Ensure stable operation.
Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements.
Drive your projects to delivery.
Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus.
Continuously raise engineering quality.
Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates.
Apply AI in daily development.
Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked.
What We're Looking For
Solid Java backend fundamentals.
~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use.
Strong system design ability.
Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs.
Cognitive ability and judgment.
Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity.
Drive and ownership.
Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge.
Blockchain or wallet experience.
Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.)
High security awareness.
Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features.
Independent production troubleshooting.
Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services.
Engineering in the AI era.
Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background.
Nice to Have
Integration work on new public chains, new asset standards, or cross-chain protocols
Familiarity with WalletConnect, DApp Browser, or signature-request handling
Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes
Experience with Swap, staking, cross-chain bridges, or DeFi aggregation
Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience
High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems
Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms
JVM performance tuning, stability governance, or complex production-incident experience
Cross-team collaboration with a track record of driving projects to delivery
Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases
Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for you and your dependents
More benefits to be discussed after you join
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