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Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem. About the job This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor. In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine. If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you. Responsibilities In this role, you will lead program execution across four core pillars: Cross-Functional Governance & Leadership Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews. Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls. Operating Model, Enablement & Team Infrastructure Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures. Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Insights & Reporting Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights. Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Run-the-Business (RTB) Ownership Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations. Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders. Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls. Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs). Proven track record in designing enablement content and driving organizational change. Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting. Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs. Sharp written and verbal communication skills with experience presenting to executive leadership. Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance. Team player who thrives in a fast-paced environment. Desired: Background in management consulting, high-growth tech, or global telecom environments. Six Sigma or formal Program / Process Management / Prosci Change Management certification. Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance. Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks. Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling). Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $ 90,800.00 - $ 113,500.00 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Costa Mesa, United States; Santa Ana, United States 📍 Location: Santa Ana / Costa Mesa, CA 🏢 Work Arrangement: On-Site 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements Must be a U.S. Citizen . Must be able to obtain and maintain a Top Secret / SCI (TS/SCI) security clearance . Associate degree or equivalent relevant experience. 5+ years of experience in manufacturing, quality, or engineering-related roles. Experience supporting hardware development and quality management in a manufacturing environment. Ability to read and interpret engineering drawings, work instructions, CAD, and wire diagrams . Experience using calibrated inspection equipment such as calipers, micrometers, CMM, Faro arm, or OMM . Experience working within AS9100, ISO 9001, IATF 16949, or a similar quality management system . Must be able to work on-site in Santa Ana or Costa Mesa, CA . About the Role We are seeking a Quality Specialist – MRB & Nonconformance to support manufacturing quality operations within an advanced aerospace and defense environment. This role will manage the Materials Review Board (MRB) process and work closely with manufacturing, engineering, quality, inspection, warehouse, suppliers, and other cross-functional teams to resolve nonconforming materials and improve production quality. The ideal candidate is hands-on, highly detail-oriented, and comfortable working directly within a manufacturing environment to identify issues, drive containment, support investigations, and improve quality processes. What We’re Looking For We’re looking for a hands-on quality professional who can take ownership of MRB and nonconformance activities while working directly with manufacturing and engineering teams. The successful candidate will be comfortable investigating quality issues, coordinating containment and disposition activities, analyzing inspection and traceability data, and identifying opportunities to improve manufacturing quality and productivity. Key Responsibilities MRB & Nonconformance Management Manage the site Materials Review Board (MRB) process. Work closely with manufacturing operations to support resolution, containment, and improvement of nonconforming materials. Review manufacturing work instructions and provide quality feedback. Provide clarification and support go/no-go decisions for inspectors. Lead containment activities for nonconforming items, including inspection and verification of affected parts. Assist with root-cause investigations. Coordinate internal triage with engineering teams to support nonconformance dispositions. Track investigative actions and ensure required tasks are completed on time. Ensure MRB data collection and entry are accurate and complete. Communicate quality issues and process performance to key stakeholders. Track and report MRB metrics on a weekly basis. Inspection & Quality Operations Execute vendor Return Material Authorizations (RMAs) in partnership with Warehouse and Purchasing teams. Manage quality containment for materials, tooling, and inspection equipment associated with nonconformances. Create inspection plans for incoming materials, in-process inspections, and end-of-line inspection activities under the direction of Product Quality Engineers. Train technicians and inspectors on inspection plans and data-capture requirements. Propose, develop, and implement quality assurance policies and procedures. Perform internal audits of processes and procedures as directed by Quality Systems Engineering. Data Analysis & Continuous Improvement Identify and recommend continuous improvement projects focused on productivity, quality, and process effectiveness . Analyze quality and traceability data to identify trends, inconsistencies, variation, and process issues. Stay current with inspection technologies and techniques and recommend improvements to inspection processes. Analyze inspection results and provide actionable feedback to production, manufacturing engineering, and quality engineering teams. Required Qualifications Associate degree or equivalent experience in a relevant field. 5+ years of experience in manufacturing and/or quality or engineering-related roles. Experience working in a manufacturing environment supporting hardware development and quality management . Proficiency with CAD software and inspection data management software . Experience using calibrated inspection equipment, including: Calipers Micrometers CMM Faro arm OMM Ability to read and interpret engineering drawings, wire diagrams, work instructions, and CAD. Experience with investigative and inspection methods such as X-ray inspection, digital characterization, and material certificates of compliance . Experience working within an AS9100, ISO 9001, IATF 16949, or similar QMS environment . Experience with validation and testing of assemblies and components. Experience communicating with suppliers and cross-functional teams. Strong attention to detail and organizational skills. Ability to work independently and collaboratively. Preferred Qualifications Technical or Associate degree in Quality, Mechanical Engineering, Aerospace Engineering, or a related field . Direct experience conducting First Article Inspection (FAI) and preparing First Article Inspection Reports. ASQ Certified Quality Engineer, Quality Improvement Associate , or equivalent certification. IPC-A-610 or IPC-A-620 certification. Experience in low-rate production manufacturing environments . Knowledge of Geometric Dimensioning and Tolerancing (GD&T) . Experience inspecting electrical and electronic components, including power supplies, PCBs, and wire harnesses . Experience with manufacturing systems and tools such as Jira, MES, ERP, Teamcenter, and CAD . Experience auditing manufacturing processes and procedures. Strong communication skills across engineering, manufacturing, quality, suppliers, and other cross-functional teams. 🔎 Ideal Candidate Profile The strongest candidates will bring a combination of hands-on manufacturing quality experience, MRB/nonconformance expertise, inspection knowledge, and strong problem-solving skills . Experience with aerospace quality systems, FAI, GD&T, and electronic hardware inspection will be especially valuable.

Location: United States Location: on-site, LC1 (OC21), Santa Ana / Costa Mesa, CA. What you'll do: · Manages the site Materials Review Board (MRB) process · Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials · Review Manufacturing Work Instructions and provide feedback · Support in providing clarification or go/no-go decisions to inspectors · Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts · Assist in the root cause analysis · Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner · Ensure data collection and entry is accurate and complete for the MRB process · Communicate the process performance and quality issues to key stakeholders to drive improvements · Track and report out MRB metrics on a weekly basis · Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers. · Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability. · Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers · Train technicians and inspectors to execute inspection plans and data capture in the process. · Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers · Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy. · Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer · Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality. · Stay current with new inspection technologies and techniques and recommend improvements to the inspection process Required Qualifications: · Must be a US citizen; must be able to obtain and hold a TS/SCI. · Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education · 5+ years of experience in manufacturing and/or a quality/engineering related role · Experience in a manufacturing environment supporting HW development and quality management · Proficiency with computer-aided design (CAD) software and inspection data management software. · Ability to work independently and as part of a team. · Attention to detail and strong organizational skills. · Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.) · Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD) · Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments. · Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc. · Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard · Experience with validation and testing assemblies and their components · Experience with communicating with suppliers and cross functional teams Preferred Qualifications: · Technical or Associates degree in related quality/mechanical/aerospace engineering field · Direct experience conducting First Article Inspection and Report for internal manufacturing · ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification · Existing work experience is low rate production manufacturing environment · Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T) · Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses) · Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD) · Experience with auditing processes and procedures in a manufacturing environment · Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams

Location: Remote; Europe; United States; New York ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're hiring a Direct Tax Lead to own our US income tax provision, compliance, and controls, reporting to the Head of Tax. ElevenLabs operates through its US entity and ~9 international entities and is growing fast, which means the provision, the compliance calendar, and the controls around them need a dedicated owner. This is a hands-on ownership role. The provision and returns are prepared by external providers; you manage those engagements and are accountable for the output. You'll own the quarterly and annual ASC 740 provision (deferreds, valuation allowance, uncertain tax positions, rate rec, footnote disclosures), the US federal and state compliance calendar (returns, extensions, estimated payments), and the technical work underneath it: §174 capitalization, §382 and NOL tracking. You'll also assist in designing, documenting, and operating controls, and write the memos that support our positions, working directly with our Big 4 advisors and external auditors alongside the Head of Tax. REQUIREMENTS - Deep ASC 740 expertise at a multinational — provision, deferreds, valuation allowance, uncertain tax positions, rate reconciliation, and footnote disclosure - Experience owning a US federal and multistate compliance calendar (returns, extensions, estimates) - Working knowledge of US international provisions (NCTI/GILTI, Subpart F, FDDEI, §163(j)) and how they flow into the provision - Experience managing Big 4 or equivalent providers and working directly with external auditors - Has built or operated SOX controls over tax, or supported a first SOX implementation - CPA Bonus: pre-IPO or first-10-K experience, §174/§41 computation, §382 studies, equity compensation tax (ISOs, NSOs, RSUs), OneSource Tax Provision or similar. GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Build and lead the direct tax team as we bring provision and compliance in-house - Expand into other strategic initiatives such as M&A, PE mitigation policy, corporate structuring. - Broaden into wider tax leadership as our footprint grows LOCATION This role is remote-first, so it can be executed from anywhere on the east coast, New York preferred. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for an IT Systems Engineer to build and secure the identity and access management (IAM) and mobile device management (MDM) systems for employees who build agents and internal tools every day. You will design access and device policies that let them ship quickly without exposing company data, and automate the work with scripts, API integrations, and AI tooling alongside our IT and Security engineers. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office. What you’ll do: Configure Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning Build onboarding, role-change, and offboarding automation that keeps employee access current Configure and maintain MDM for device enrollment, software deployment, patching, encryption, and compliance controls Build scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems, using AI to write and troubleshoot code and reviewing its output before it ships Partner with Security on least-privilege access that lets employees connect agents and internal tools to company systems safely, along with device security standards and access reviews, and serve as the escalation point for complex identity and device issues What you need: 7+ years of hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and working knowledge of the other Administered Okta and integrated applications using Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) Configured and operated an MDM platform such as Jamf, Kandji/Iru, or Intune Wrote automation in Python or Bash against APIs, and used AI to build and troubleshoot it, reviewing generated code before deploying Bonus if you: Managed Okta or other IT systems as code with Terraform, including version-controlled configurations, code review, and configuration drift management Supported AWS identity and access configurations Built or hosted a project on Vercel Benefits: Competitive salary and meaningful equity Comprehensive health, dental, and vision coverage Generous paid time off and parental leave Professional development stipend Daily lunch and commuter benefits (SF office) Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000.00 - $288,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Islamabad Capital Territory, Pakistan Partnerships Associate Marketing · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity The Partnerships Associate is the execution backbone of the partnerships function across Nysonian's brands, covering both influencer and UGC creators. This is a hands-on, high-volume role focused on keeping the pipeline organized and moving: tracking creator performance, reaching out to and communicating with creators on day-to-day matters, preparing and issuing contracts from approved templates, submitting approved invoices, and chasing and logging deliverables. The role does not set rates, negotiate terms, or manage anything sensitive within a creator relationship. Cancellations, disputes, negotiation, and any non-routine or difficult conversation are handled by the Head of Partnerships. The Associate works from approved templates, rates, and formats, and keeps communication with creators clear, friendly, and consistent for the routine, ongoing parts of the relationship. What You'll Own Track influencer and UGC creator performance, including content delivery, posting timelines, campaign results, and overall SLA adherence. Maintain accurate creator databases, SLA trackers, and Monday.com boards, ensuring real-time visibility into stages, deliverables, and status changes. Research and build targeted creator lists, manage approved outreach, and serve as the primary point of contact for routine scheduling, product, shipment, and follow-up needs. Prepare and issue creator contracts using approved templates, terms, and rates, ensuring accuracy, completeness, and compliance with established processes. Process approved creator invoices, verify documentation, and coordinate payment tracking with Finance. Manage end-to-end deliverable tracking, including submission follow-ups, content routing, revision coordination, and status updates across relevant systems. Support Superfiliate operations and cross-functional coordination with Creative, Operations, and Order Management, escalating sensitive creator issues and exceptions to the Head of Partnerships. Skills & Qualifications Strong attention to detail and accuracy in high-volume tracking, contracts, and invoices. Clear, friendly written communication for ongoing creator outreach and follow-ups. Good judgment on when to handle something directly versus when to escalate. Comfort with repetitive, consistent, same-day record-keeping. Familiarity with creator marketing, influencer/UGC, or social media ecosystems is a plus. Experience with Monday.com, Google Sheets, or similar tracking tools is preferred. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We're looking for a Senior Staff Software Engineer to join our Payments Team, based in the Hong Kong. Payments is where OKX meets the real financial world. Our team has built and operates the infrastructure connecting OKX to dozens of payment channels across global markets, giving users deposit and withdrawal options that are fast, convenient, and — most importantly — trustworthy. That platform moves and safeguards user assets at institutional scale, continuously, across time zones and regulatory environments. This is not a greenfield team looking for its footing. The team is established, the platform is in production at scale, and we are actively expanding — both in scope and in headcount. That combination is rare: you get the leverage of joining a growing team where your work visibly shifts the roadmap, along with the discipline that comes from a system already trusted with real money. It's also an unusually good place to learn. Payments is a domain that's hard to pick up from the outside — every market has its own rails, its own settlement behavior, its own failure modes, its own compliance expectations. Here you'll work across a wide range of payment methods and channels, and you'll build the judgment that comes from operating financial systems where the stakes are real: how to design for correctness when money is on the line, how to reconcile, how to recover, how to keep a platform observable enough that you find problems before your users do. You'll work closely with product managers, designers, and partner-facing teams, and you'll set the technical bar for the engineers around you — through design docs, code reviews, and the everyday habit of doing things properly when nobody's watching. If you like the sound of a team where the problems are genuinely hard, the standard is high, and your opinion changes the outcome, we'd like to talk. What You’ll Be Doing Design and build the core. Develop high-scale, 24/7 APIs and distributed payment services across multiple cloud providers, using Java and Spring Boot as the primary stack. Own systems end to end — from design doc through production ownership. Expand our global reach. Help integrate and scale new payment channels and methods across markets, each with its own technical, operational, and reliability characteristics. Protect user assets. Build for correctness first: consistency, idempotency, reconciliation, failure recovery, and the operational tooling that lets us stand behind every transaction. Set the technical bar. Participate actively in design and code reviews, giving and receiving direct, constructive feedback. Help evolve the standards a growing team builds on. Solve the hard problems. Investigate complex distributed-systems challenges and drive them to resolution rather than handing them off. Partner across functions. Work with product, design, and partner teams across regions to turn ambiguous requirements into shipped systems, and to unblock dependencies before they become delays. Grow the team's capability. Mentor engineers and share what you learn. Seniority here is measured in leverage, not just output. Stay curious. Keep pace with a fast-moving industry and bring the good ideas back. What you'll take away from this role Deep, practical fluency across a wide range of global payment methods and channels — knowledge that is genuinely hard to acquire anywhere else Experience designing and operating systems entrusted with substantial user assets, where correctness and recoverability are non-negotiable A track record of shipping in a regulated, high-stakes domain at real scale What We Look For In You 8+ years of backend software development experience, with a proven track record of building and operating high-availability, large-scale applications. Strong engineering fundamentals — data structures, algorithms, concurrency, and software design patterns — and the judgment to know when to reach for which. Ownership instinct. You take responsibility for outcomes, not just tickets. When something's broken or unclear, you move toward it. Ability to drive cross-team collaboration, managing complex dependencies and competing requirements without losing momentum. Excellent problem-solving skills, and comfort operating with autonomy in a fast-paced environment. Strong written and verbal communication. You can explain a complex technical trade-off to an engineer and to a non-technical stakeholder, and land it with both. Genuine interest in crypto or fintech, and in building things that make money move better. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment. Some examples of our projects: Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer What you'll do Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule. Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices. Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption. Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment. Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements. Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals. Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns. Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery. What you'll bring Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef. Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef. Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll support. Occasional travel to SCIF sites as needed. Desirable locations - DC Metro, GA, TX, AL, CO or UT Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements. Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer. About the team The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,080 — $230,040 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: New York, NY Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Commercial Account Executive, you will own a focused territory of strategic high growth accounts and existing customers with 501-2,500 employees, with an emphasis on Fortune 1000 organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex multi-product platform opportunities, expand 1Password’s strategic footprint across an existing book of business and secure new logos to add to our customer base. This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders. The Senior Commercial Account Executive role also requires experience selling to financial-services organizations headquartered in or operating from New York City. You will bring sector fluency and demonstrated experience and understanding of how to navigate and win within complex financial institutions. This is a remote, field-based opportunity. Candidates must be based in the New York metro area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years experience selling to Fortune 1000 organizations and high growth companies spanning 501-2,500 employees, with 2+ years of substantial cybersecurity sales experience. - A consistent record of exceeding $1.5M+ annual quotas, including experience carrying quotas in the $1.5M-$3M+ range and closing complex, multi-product opportunities. - Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards. - Demonstrated success selling multi-product platforms and broader solution transformations, rather than only transactional or standalone point products. - Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms. - Established, credible relationships with enterprise CISOs, CIOs, senior security and IT leaders, IAM leaders, and identity/security architects within the territory or relevant named-account segment. - Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case. - A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements. - Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences. - Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills. Bonus points for: - Strong knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management. - Experience competing and winning against major enterprise identity and cybersecurity platform providers. - Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools. - Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners. What you can expect: Own and grow a strategic commercial territory - Develop and execute sophisticated account and territory plans across your customer and prospect book. - Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility. - Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security. - Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota. Sell the full platform story - Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines. - Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability. - Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access. - Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences. Lead complex, multi-stakeholder sales cycles - Orchestrate 4-6+ month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors. - Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria. - Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans. - Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline. - Structure and negotiate complex, multi-year, multi-product agreements with material ARR and platform expansion potential. Expand strategic customer relationships - Build broad, durable relationships throughout customer organizations rather than relying on a single champion. - Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities. - Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes. Operate as one team - Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk. - Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision. - Represent 1Password at executive briefings, customer meetings, trade shows, and industry events. - Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce. - Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement. New York financial-services expertise: - Significant experience selling complex cybersecurity platforms to major banks, capital-markets firms, insurers, asset managers, fintech companies, or other financial institutions headquartered in or operating from New York City. - Ability to build a network of CISO, CIO, CTO, security, identity, infrastructure, cloud, engineering, architecture, risk, and procurement leaders within New York financial-services accounts, relationships you can confidently activate to open strategic conversations. - Strong familiarity with financial-services buying cycles, including security and architecture review, third-party risk management, regulatory and compliance requirements, procurement, legal review, testing, implementation planning, and executive approval. - Working knowledge of the technology stacks and infrastructure common to large financial institutions, including hybrid and multi-cloud environments, identity and privileged-access systems, endpoint controls, developer platforms, legacy infrastructure, and highly regulated production environments. - A demonstrated record of mapping complex stakeholder groups, building internal consensus, navigating incumbents and competitive dynamics, and winning large, multi-year cybersecurity agreements within New York financial-services accounts. How you work: - You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request. - You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center. - You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable. - You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities. - You hunt daily for new opportunities and consistently hit pipeline generation targets. - You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book. - You are coachable, apply feedback quickly, and continuously improve your craft. - You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement. USA-based roles only: The annual base salary for this role is between $96,000 USD and $139,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, NY Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Enterprise Account Executive, you will own a focused territory of strategic target accounts and existing customers with 2,501+ employees, with an emphasis on Fortune 100 and Global 2000 organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex multi-million-dollar platform opportunities, and expand 1Password’s strategic footprint across an existing book of business. This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders. The Enterprise Account Executive role also requires experience selling to financial-services organizations headquartered in or operating from New York City. You will bring an active network, sector fluency, and a demonstrated understanding of how to navigate and win within complex financial institutions. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a field-based sales role. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory. Territory locations that are preferable for this role are: Candidates must be based in the New York metro area , Philadelphia, Pittsburgh, Boston or Washington DC area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required. Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 10+ years of successful enterprise cybersecurity sales experience, including substantial experience selling to Fortune 100 or Global 2000 organizations. - A consistent record of exceeding $2M+ annual quotas, including experience carrying quotas in the $2M–$5M+ range and closing complex, multi-million-dollar opportunities. - Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards. - Demonstrated success selling enterprise platforms and multi-product transformations, not only transactional or stand-alone point products. - Experience selling Privileged Access Management (PAM) solutions, with a strong understanding of identity security, AI and Machine identity risks, Zero Trust, cloud security, developer security, or adjacent cybersecurity platforms. - Established, credible relationships with enterprise CISOs, CIOs, senior security and IT leaders, IAM leaders, and identity/security architects within the territory or relevant named-account segment. - Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case. - A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements. - Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences. - Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills. NEW YORK FINANCIAL-SERVICES EXPERTISE - Significant experience selling complex cybersecurity platforms to major banks, capital-markets firms, insurers, asset managers, fintech companies, or other financial institutions headquartered in or operating from New York City. - An active, credible network of CISO, CIO, CTO, security, identity, infrastructure, cloud, engineering, architecture, risk, and procurement leaders within New York financial-services accounts, relationships you can confidently activate to open strategic conversations. - Deep familiarity with financial-services buying cycles, including security and architecture review, third-party risk management, regulatory and compliance requirements, procurement, legal review, testing, implementation planning, and executive approval. - Working knowledge of the technology stacks and infrastructure common to large financial institutions, including hybrid and multi-cloud environments, identity and privileged-access systems, endpoint controls, developer platforms, legacy infrastructure, and highly regulated production environments. - A demonstrated record of mapping complex stakeholder groups, building internal consensus, navigating incumbents and competitive dynamics, and winning large, multi-year cybersecurity agreements within New York financial-services accounts. What you can expect: OWN AND GROW A STRATEGIC ENTERPRISE TERRITORY - Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers. - Create new executive relationships while using your established network among CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility. - Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security. - Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota. SELL THE FULL PLATFORM STORY - Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines. - Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability. - Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access. - Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences. LEAD COMPLEX, MULTI-STAKEHOLDER SALES CYCLES - Orchestrate 6–12+ month enterprise sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors. - Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria. - Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans. - Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline. - Structure and negotiate complex, multi-year, multi-product agreements with material ARR and platform expansion potential. EXPAND STRATEGIC CUSTOMER RELATIONSHIPS - Build broad, durable relationships throughout customer organizations rather than relying on a single champion. - Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities. - Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes. OPERATE AS ONE TEAM - Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk. - Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision. - Represent 1Password at executive briefings, customer meetings, trade shows, and industry events. - Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce. - Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement. Bonus points for: - Experience competing and winning against major enterprise identity and cybersecurity platform providers. - Deep knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management. - Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools. - Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners. How you work: - You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center. - You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable. - You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities. - You are coachable, apply feedback quickly, and continuously improve your craft. - You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement. - You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 10M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHO WE ARE LOOKING FOR Everyone at Higgsfield is an A-player. We ship 200+ releases a year, serve 25M+ users across the world, and operate at the frontier of generative AI. We're looking for a Product Legal Counsel who can keep up with that speed: a lawyer who finds the path to "yes, and here's how" instead of defaulting to "no." You bring: - High agency and extreme ownership — you embed with product teams, you don't wait for questions to land on your desk. - Speed with judgment: pragmatic, risk-calibrated advice delivered on product timelines, not law-firm timelines. - Genuine curiosity about generative AI and the fast-moving legal landscape around it. - The ability to translate complex legal concepts into clear, actionable guidance for engineers, designers, and growth teams. - Comfort with ambiguity: many of the questions you'll face have no settled answer yet — you'll form defensible positions where precedent doesn't exist. WHAT YOU WILL WORK ON - Act as the primary legal partner to product, engineering, and growth teams: review new features, models, and launches before they ship, at the pace we ship them. - Own user-facing legal documents: Terms of Service, Privacy Policy, community and content guidelines, creator program terms (including Higgsfield Earn), and consumer disclosures across markets. - Advise on intellectual property questions core to generative AI: training data, model outputs, user-generated content, licensing, and copyright risk — and help shape our positions as the law evolves. - Build and refine our approach to content policy and trust & safety: likeness and voice rights, impersonation, moderation obligations, and takedown processes (including DMCA and equivalents). - Advise on privacy and data protection compliance across our global user base (GDPR, CCPA, and other applicable regimes), partnering with engineering on privacy-by-design. - Track and interpret emerging AI regulation worldwide (EU AI Act and beyond) and translate it into concrete product requirements. - Support commercial and enterprise work: review agreements with Fortune 500 clients, partners, and vendors touching the product. - Manage and coordinate outside counsel efficiently where specialist or local-law expertise is needed. - Build scalable legal processes — launch review, escalation paths, self-serve guidance — so legal accelerates the company instead of bottlenecking it. YOUR MUST-HAVES - Qualified lawyer with 6+ years of experience, including meaningful time as product counsel or technology/IP counsel at a fast-moving tech company (in-house) or advising tech clients at a top firm. - Strong grounding in at least two of: intellectual property, privacy/data protection, consumer protection, content/platform regulation. - Hands-on experience drafting and maintaining user-facing terms and policies for a consumer or platform product. - Proven ability to give fast, practical, risk-weighted advice to non-lawyers in a shipping-focused environment. - Experience working with international/cross-border legal questions for a global user base. - Excellent written and spoken English — you'll draft user-facing documents and advise the team in English daily. YOUR GOOD-TO-HAVES - Direct experience with generative AI, ML, or media/entertainment products and their IP questions. - Familiarity with the EU AI Act, DSA, or other emerging platform and AI regulation. - Experience with trust & safety, content moderation, or rights-of-publicity matters. - Experience supporting enterprise SaaS or API commercial agreements. - Additional languages (Russian is a plus for working with the Almaty team). THE DEAL - Full-time, on-site role in our Almaty office. - Competitive salary in USD. - Opportunity to grow alongside one of the fastest-scaling AI companies globally. - High ownership, fast learning, and meaningful impact from day one.

Location: Remote Ireland; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the UK and Ireland. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Fluency in German. Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the controls that enterprises, regulated industries, and governments require in order to bring their most sensitive work to Claude. You will synthesize complex and fast-changing business needs and partner closely with the teams that retain, protect, and govern customer data across Anthropic's first-party platform and Claude on AWS, GCP, and Azure. Together, you will ensure that privacy guarantees are enforced by our systems and are verifiable by our customers. This is a high-visibility role with substantial scope. Anthropic offers layered controls over how customer data is retained and accessed, and you will build the product surface that lets customers understand, govern, and verify these controls. This includes retention and access controls, access logs and compliance reporting, customer-managed keys and custody, data residency, and self-serve user interfaces. Your stewardship of these privacy capabilities earns the customer trust that is essential to Anthropic's mission. Key responsibilities Deeply understand external customers with strict data handling requirements, from a bank's CISO to a healthcare system's compliance team to a government contractor's auditor, and the internal Trust and Safety, Legal, and GTM stakeholders whose needs pull in different directions. Partner with Privacy Engineering to ship controls that unblock regulated customers, balance impact against engineering cost, and deliver at Anthropic speed. Co-develop solutions with design-partner customers and their compliance teams, so shipped changes pass real audits, not just hypothetical ones. Work with engineers to steer architecture and investment decisions with a long-term lens: balancing build versus buy versus rely-on-the-cloud-provider, and sequencing custody, residency, and transparency across clouds that ship on their own timelines. Define success metrics for privacy controls, from preventing configuration incidents by design, to the speed at which customers can independently answer questions about their own data. Define and iterate on the self-serve experience for compliance and security teams, expanding what an organization can check about its own posture, settings, and access history without having to wait on support tickets. Gather and assess competing stakeholder needs and communicate prioritization trade-offs clearly to senior leadership, balancing privacy risk, safety requirements, legal exposure, and commercial impact. When something goes wrong, own what customers hear from us and when. Work with engineering leads to decide how retention, access, residency, and custody controls are enforced, so that our infrastructure keeps the promises we make. Minimum qualifications Experience taking a new product area from ambiguity to a durable roadmap, and shipping controls that enterprises or regulators depend on. A track record of driving platform capabilities that balance the needs of multiple customer segments and internal stakeholders. The judgment to make prioritization trade-offs between customer demand, risk, and engineering cost, and the clarity to communicate them. The ability to internalize how privacy, safety, legal risk, and commercial impact interact, and translate that understanding into a coherent product vision. Experience building highly collaborative and effective relationships with engineers and key cross-functional stakeholders. You have equal credibility providing design doc feedback to engineers, negotiating a control with a CISO without losing the relationship, and explaining a risk trade-off to leadership. Preferred qualifications 8+ years of product management experience, with deep exposure to privacy, security, or compliance products. Built or scaled audit logging, key management, data residency, retention, or access governance products for regulated customers. Shipped controls across multiple cloud providers or partnered with AWS, GCP, or Azure at the platform level. Worked with certification, attestation, or trust center programs (SOC 2, ISO 27001, FedRAMP). Used Claude, Claude Code, or comparable agentic tools and formed opinions about the data controls they should offer. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams We'd love to hear from you if you have: 3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution While it’s not required, it’s an added plus if you also have: Zendesk Administrator certification Experience configuring skills-based routing, intelligent routing, or classification Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery. What you'll do Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production. Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't. Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform. Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data. Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions. Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership. Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement. Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar. What you'll bring Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff. Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality. Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations. Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data. Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta. Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD. Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work. Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development. We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply. About the team CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product. Why you’ll love this role High Impact: You aren't just shipping features; you are shaping the architecture of a global platform used by millions. Technical Agency: You will influence team objectives, technical direction, and long-range goals, helping us solve problems of high scope and complexity. Innovative Culture: You will get to experiment with and integrate agentic AI into production engineering workflows, moving beyond simple prompt engineering to build resilient, AI-assisted systems. Autonomy: You will thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success. User-Centric Collaboration: You’ll partner closely with PMs and designers to shape requirements, ensuring every technical decision delivers genuine value to our users. What you’ll do Drive Technical Direction: Design and ship moderate to complex backend features with minimal guidance, making pragmatic choices between modular-monolith code, shared components, or independently operated services. Raise the Bar: Advocate for product quality, security, availability, and performance. You will define backend standards for style, maintainability, testing, APIs, and operational readiness. Mentor & Lead: Mentor associate and intermediate engineers, remove technical blockers, and improve team delivery practices through code and design reviews. Operational Excellence: Diagnose and prevent performance/reliability issues at scale. Participate in incident response and act as a technical owner where appropriate. AI Integration: Use AI in production engineering work to improve outcomes, evaluate its effectiveness, and coach others on responsible, high-judgment use. What you’ll bring Deep Backend Expertise: A strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment. Adaptability: Proficiency in modern backend languages and a deep understanding of systems programming. We value the ability to learn and adapt over mastery of a single language. Architectural Judgment: Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures. Influence: Ability to lead through influence, technical judgment, and clear written communication, effectively bridging the gap between product needs and technical reality. Agentic AI Expertise: Proven experience building or operating agentic systems in production—moving beyond prompt engineering to architecting loops, tool-use, and error-handling strategies that ensure reliability at scale. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction. This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses. You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next. What you'll do Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan. Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage. Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs. Hire, mentor and develop regional SME Managers and, through them, the full global team. Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths. Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value. Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy. Partner with Enablement to drive  field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings. Build strong relationships with key customers at the technical sponsor and executive level. Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing. Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction. What you'll bring 5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization. Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools. A record of tying technical-team design to bookings and consumption outcomes, with the data to show it. The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming. Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight. Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns. Executive presence with technical practitioners, managers and C-level stakeholders. Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services. A self-starting, entrepreneurial approach. You don't wait for a playbook; you write it. How you'll be measured Global product-category commit attainment and consumption growth. Time from technical win to first workload in customer’s production environment on SME-engaged opportunities compared with non-engaged opportunities. SME coverage and engagement speed on the top 10% of opportunities. Account Team capability lift: fewer escalations and more deals handled without an SME over time. Product impact: field sentiment on the product feedback process along with field-sourced requirements adopted into the roadmap. Team health: hiring against plan, manager development, engagement and retention. About the team The Subject Matter Expertise (SME) organization is part of GitLab's Solutions Architecture team, a trusted technical partner for the field. SMEs bring the deepest product expertise to GitLab's most complex opportunities and carry customer feedback into conversations about product direction, enablement and value messaging. The team is distributed and all-remote, and relies on clear communication, strong judgment and shared operating practices across regions. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $244,200 — $409,500 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Los Angeles, United States Workplace: onsite ABOUT YOU We're looking for a Production focused Project Manager who is organized, communicative, and relentlessly detail-oriented. Someone who brings structure and clarity to creative and print production projects and keeps designers, vendors, and stakeholders aligned from brief through delivery. You are a natural coordinator who ensures nothing falls through the cracks: timelines are tracked, approvals are documented, and stakeholders always know where things stand. This role sits within the Experiential Marketing Team and focuses on the production of printed materials, graphics, video, and other marketing collateral, with event and campaign collateral as the primary area of ownership. You will manage the full production lifecycle across all B2B and B2C event projects: signage and booth graphics, printed collateral, branded merchandise, digital and video assets, and every physical or visual touchpoint that brings a brand to life at an event. You will serve as the primary internal point of contact for production-related requests, working cross-functionally with designers, video and content teams, external print and fabrication vendors, the Project Manager for the US, and other internal stakeholders to keep creative, operational, and event workstreams moving in sync. The right person for this role has an exceptional eye for detail, catches errors before they reach print, and is proactive in surfacing risks, delays, and blockers. You are consistent in written communication, confident in managing multiple deadlines at once, and comfortable holding vendors and internal teams to specifications, brand standards, and quality expectations.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Manage production timelines, budgets, and approvals for print, graphic, and video projects from brief to final delivery Coordinate with designers, videographers, and external vendors to ensure assets meet specs, brand guidelines, and deadlines Run proofing and quality checks on files, colors, copy, dimensions, and finishes before anything goes to print or publication Source quotes, compare vendors, and manage purchase orders and delivery logistics, including shipping to event venues Maintain a central tracker of assets, versions, approvals, and open issues so stakeholders always have visibility Document decisions and feedback rounds clearly to avoid rework and miscommunication Flag risks early and propose solutions to protect timelines and quality Lead end-to-end planning and execution of global experiential campaigns. Define project scopes, deliverables, and milestones with stakeholders for all new operational projects Maintain and monitor detailed project timelines using Jira. Coordinate communication between global marketing and event teams. Partner with creative, production, and marketing to align on deliverables. Facilitate project meetings, document outcomes, and follow up on action items. Manage budget tracking, reporting, and forecasting in Jira and Google Sheets. Support budget development, tracking, and reconciliation with VP and Ops Manager. Partner with finance for real-time budget visibility. Monitor costs and identify risks or opportunities for savings. Track KPIs and project data through Anaplan or equivalent tools. Maintain Anaplan dashboards for forecasting and event scoring. Administer Jira workspaces, ensuring data accuracy and reporting compliance. Build dashboards and tools to track KPIs (budget efficiency, process adherence, etc.). Prepare post-event reports on ROI, engagement, and learnings. Qualifications & Skills: 4 - 6 years of project management experience in marketing, events, or experiential roles. Proven record of managing multi-stakeholder global projects. Proficient in Atlassian (Jira, Confluence) Strong organization and multitasking abilities. Excellent English communication skills (written and verbal). Analytical, data-driven approach with actionable insights. Background in gaming, tech, or entertainment industries preferred. Self-starter with meticulous attention to detail. Team-oriented and thrives in fast-paced, global environments. Passionate about storytelling and creating immersive brand experiences. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Project Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.