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Location: Mexico You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact. Roles and Responsibilities Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes. Solution Design: Translate business requirements into technical workflows, automations, and integrations. Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption. Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms. Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback. Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success. Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations. 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar). Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI. Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics). Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools. Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact. Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution. Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Strongly Preferred Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems. Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails. Prior experience embedded on-site with enterprise clients during implementation. Nice to Have Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership). MBA preferred. Location: Mexico (Remote, LATAM region) Shift Timings: U.S. Shift (8:00 AM CST - 5:00 PM CST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB Requirements Benefits

Location: Warsaw, Poland; Madrid, Spain; Tbilisi, Georgia; Yerevan, Armenia; Bratislava, Slovakia; Podgorica, Montenegro CloudLinux / TuxCare is a remote-first infrastructure and security company. More than 300 engineers build and operate products used by hosting providers, enterprises, and internal service teams worldwide. Our Infrastructure Department runs the platforms behind CloudLinux OS, Imunify, KernelCare, TuxCare ELS, and our engineering systems. We are hiring a Senior Database Reliability Engineer to join the Infrastructure DBA cell. This is a hands-on production ownership role, not a narrow ticket-processing DBA position. You will keep critical database services reliable, automate repeated work, support engineering teams, and reduce single-person dependency in our PostgreSQL, ClickHouse, MongoDB, and Redis operations. PostgreSQL is the main requirement. ClickHouse experience is a strong plus, but it is not a day-one blocker. We need a senior engineer with enough database, Linux, automation, and incident-response depth to learn our ClickHouse environment quickly and operate it safely. Your Responsibilities: Own production PostgreSQL reliability: HA design, Patroni, PgBouncer, replication, failover, upgrades, vacuum/bloat control, query tuning, locks, indexes, capacity, backups, PITR, and restore validation. Improve disaster recovery and operational evidence: tested restores, documented recovery paths, measurable RTO/RPO targets, runbooks, and safe maintenance plans. Support the wider database estate: ClickHouse, MongoDB, and Redis. You will troubleshoot incidents, review access and data-safety changes, improve monitoring, and learn the production ClickHouse patterns already in use. Automate DBA workflows with Ansible, Terraform/OpenTofu, GitLab CI/CD, scripts, and reproducible runbooks for provisioning, grants, backups, restores, health checks, and ownership metadata. Help build DBaaS-style self-service capabilities so engineering teams can request databases, access, credentials, and operational checks with less manual DBA intervention. Improve observability and incident response through Grafana, metrics, logs, SLOs, alert rules, Opsgenie routing, and clear communication during production issues. What Success Looks Like: PostgreSQL clusters have tested backup and restore paths, useful dashboards, clear ownership, and documented failover procedures. Repeated DBA tickets become automation or self-service workflows. ClickHouse operational knowledge is no longer a single-person dependency. Database incidents have owners, runbooks, evidence, and measurable recovery paths. Product and engineering teams get database help faster without sacrificing safety, auditability, or reliability. Why CloudLinux? You will work on real production infrastructure used across CloudLinux and TuxCare products. You will have a direct impact on reliability, incident response, developer experience, and operational resilience. You will also work in an AI-assisted engineering culture where automation, documentation, Claude, Codex, and careful human verification are part of the daily operating model. Requirements What We Expect From You: Deep hands-on PostgreSQL experience in business-critical production environments, typically 5+ years or equivalent depth. Strong understanding of PostgreSQL internals and operations: MVCC, WAL, transactions, locks, indexes, query planning, replication, autovacuum, bloat, major upgrades, backups, PITR, and restore testing. Proven experience with highly available databases and the ability to reason about quorum, split-brain risk, failover, rollback, and recovery. MongoDB replica sets and Percona Backup for MongoDB. Strong Linux and infrastructure fundamentals: systemd, networking, storage, filesystems, CPU/memory/disk bottlenecks, TLS, DNS, firewalls, and root-cause troubleshooting. Automation skills with Ansible and scripting. Terraform/OpenTofu, GitLab CI/CD, and merge-request based delivery are strong advantages. Ability to support more than one database engine. You do not need to be a ClickHouse expert on day one, but you must be ready to learn it quickly and take responsibility for it. Practical use of AI engineering assistants such as Claude and Codex. We expect you to use them to improve speed and quality, while personally verifying generated SQL, commands, scripts, and operational conclusions. English - upper-intermediate or higher - to ensure clear communication of progress within the teams. Nice to Have: ClickHouse operations: replication, Keeper/ZooKeeper, MergeTree engines, distributed DDL, grants, row policies, backups, query troubleshooting, and cluster recovery. Redis/Sentinel and broker/cache failure modes. Database observability, SLOs, golden signals, alert tuning, and executable incident runbooks. Building internal platforms, self-service portals, or DBaaS workflows for engineering teams. Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Analyst focused on Bio Harms, you will play a critical role in protecting against the misuse of AI systems for biological and related CBRNE harms. You will enforce our Usage Policy with a specific focus on detecting and mitigating bio risks, investigating potential violations, and help continuously strengthen our safeguards.  The work sits at the intersection of biosecurity threat analysis and platform enforcement: you will read real model interactions and make fast, well-reasoned calls about whether activity is benign research or a credible attempt at harm. This role is a fit for someone who understands the dual-use nature of biology and enabling technologies well enough to separate the benign from the malicious. You will own and continuously improve the enforcement monitoring workflows for the bio-harms area, and you will work closely with Policy, Threat Intelligence, Data Science, and Engineering cross-functional partners to accomplish tasks at scale. Safety is core to our mission, and your work will directly protect individuals, communities, and critical systems. Important context for the role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including material of a sexual, violent, or psychologically disturbing nature. The role also carries a shared on-call responsibility across the Policy and Enforcement teams. Key responsibilities Enforce Usage Policies with a specific focus on detecting and mitigating potential bio risks and harmful use of AI systems. Take ownership of enforcement monitoring workflows for the bio-harms area, improving end-to-end detection, investigation, triage, and escalation processes. Monitor and analyze platform activity to identify emerging patterns related to biological (and adjacent chemical, radiological, nuclear, and explosive) threats that may require policy updates or enforcement action. Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy across a technically complex content surface. Conduct thorough investigations of potential violations, gathering and documenting evidence to support enforcement decisions. Proactively surface trends and propose improvements to detection methods and review workflows. Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for bio-related policy violations. Partner with Policy and Threat Intelligence groups to understand potential exploits and contribute to risk-assessment frameworks, and partner with engineers iterating on safety systems. Provide enforcement-grounded feedback on policy gaps, and handle escalations and time-sensitive situations related to potential bio-related Usage Policy violations. Minimum qualifications Hold a degree in a bio-related field (e.g., microbiology, molecular biology, biochemistry, public health) and/or relevant professional experience in a related field. Possess experience in Trust & Safety, content moderation, or policy enforcement at platform scale, including working with generative AI tools to refine and optimize content review and enforcement workflows. Possess experience in utilizing AI tools to develop data dashboards for metrics collection in support of continuous improvement efforts. Can analyze complex, ambiguous situations and make well-reasoned, defensible decisions under time pressure. Are proactive and self-directed: you spot trends, dig in, and ship improvements on your own initiative. Communicate clearly in writing and can translate technical bio concepts for diverse audiences, including both technical and non-technical stakeholders. Preferred qualifications Subject matter expertise in biodefense, biosecurity, WMD/CBRNE non-proliferation, or threat-intelligence. An understanding of where real-world biological risk actually lies — adversary intent, acquisition and weaponization pathways, and dual-use concerns, including familiarity with cross-platform threat analysis and open-source intelligence (OSINT) techniques relevant to weapons of mass destruction. Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health. Familiarity with dual-use research of concern (DURC), select agents, and relevant policy frameworks. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform. This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D. WHAT YOU’LL DO: - Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill. - Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM. - Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution. - Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release. - Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates. - Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations. WE’RE LOOKING FOR: - Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows. - Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation. - Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware. - Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective. - A design-for-serviceability mindset — you think about the technician in the field, not just the happy path. - Disciplined engineering practice and version control (Git). NICE TO HAVE: - Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field. - Familiarity with remote-diagnostics or fleet-telemetry platforms. - Experience authoring service documentation or work instructions consumed by non-engineers. - Exposure to Design-for-Serviceability / DfMA on a hardware product line. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute. This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves. WHAT YOU’LL DO: - Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection). - Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating. - Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling. - Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves. - Prioritise cases against SLAs and keep customers informed with clear, transparent updates. - Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature. - Escalate through the single point of entry to Engineering when a case genuinely needs R&D. WE’RE LOOKING FOR: - Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators. - Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware. - Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work. - Clear technical communication with customers and field teams, especially under SLA pressure. - A methodical, case-to-the-end mindset with disciplined documentation. - Willingness to travel occasionally for on-site interventions. NICE TO HAVE: - Experience with Time-of-Flight (ToF) sensors and IMUs. - Python and Git for building small diagnostic utilities. - Prior customer-facing field-service or technical-support experience. - Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States of America Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Fraud Prevention team protects Anthropic's payment and monetization surfaces from financial abuse — keeping fraud losses, dispute rates, and network monitoring exposure in check while preserving a smooth experience for legitimate customers. As a software engineer on this team, you will build the systems that make risk decisions in real time, manage the dispute and chargeback lifecycle, and detect monetization abuse across subscriptions, in-app purchases, and promotions. The ideal candidate can see things from attackers' perspectives, anticipate their responses to countermeasures, and never loses sight of the fact that a false positive here is a paying customer. Payments fraud is more externally coupled than most trust and safety work — you'll collaborate closely with finance, support, and legal teams internally, and with payment processors and platform partners externally. Responsibilities: Design and build real-time risk decisioning that scores transactions at authorization time, balancing fraud loss, approval rates, and latency constraints Build tooling and automation for the dispute and chargeback lifecycle, from review queues to evidence collection and loss reporting Engineer fraud signals at scale — device fingerprinting, BIN and issuer signals, velocity features, and cross-account linkage — and detect monetization abuse across subscriptions, trials, promotions, and in-app purchases Own a portfolio of metrics — loss rate, dispute rate, authorization approval impact, and false-positive rate — rather than optimizing any single number Lead investigations into emerging fraud patterns, building multi-layered defenses designed for attacker adaptation rather than point-in-time rules Work cross-functionally with finance, support, legal, and data science, and with external payment processors and platform partners Minimum Qualifications: Proficiency in Python, SQL, and data analysis tools Experience building or operating fraud, risk, or abuse detection systems in production Strong communication skills and ability to explain complex technical tradeoffs to non-technical stakeholders Preferred Qualifications: 8+ years of industry software engineering experience, with a focus on payments fraud or risk Fluency with payments rails: card networks, payment service providers (e.g., Stripe, Adyen), in-app purchase platforms (Apple, Google), refund flows, and the chargeback and dispute lifecycle Direct experience combating fraud typologies such as card testing, stolen-card monetization, refund and chargeback abuse, subscription and trial abuse, promotional abuse, and friendly fraud Understanding of fraud loss accounting — fraud loss vs. dispute fees vs. card network monitoring programs (e.g., VDMP, i VFMP, Mastercard ECP) — and why chargeback rate thresholds carry existential stakes Experience building hybrid rules-and-ML risk systems: real-time scoring at authorization plus post-authorization review workflows Experience at a marketplace or subscription business, or on a processor-side or issuer-side risk team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace. Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from. That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States  (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $212,500 - $255,000 - Zone B: $200,00 - $240,000 - Zone C: $186,700 - $224,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada - 232,000 - 278,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.  Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Director of Product As a Staff Product Manager, AI, you'll… - Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data. - Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible. - Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it. - Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times. - Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model. - Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source. - Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively. - Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls. - Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship. ABOUT YOU: Requirements: - BS / BA college degree or relevant experience You'll thrive as a Staff Product Manager, AI, if you: - Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility. - Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces. - Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them. - Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them. - Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either. - Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief. - Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows. - Stay curious. building fluency in emerging AI to speed up both your own work and your team's. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Americas Remote Hi, I'm Manu, Engineering Manager at Customer.io . We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. What you'll bring: Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line. Engineers with customer focus You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience. A healthy disregard for “the way things are done” You bring rigor and creativity. Best practices matter, but never more than forward motion. What You’ll Do Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data Lead architectural decisions around performance, reliability, and real-time event processing Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship Leverage AI tools to prototype, move faster, and make better decisions What we're looking for Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages) Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast Comfort working in cloud-native environments (AWS, GCP) Familiarity with APIs, observability, and operating production systems A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges. Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Senior Technical Account Manager, you’ll be the named technical owner for the mission-critical workload that anchors a strategic enterprise customer’s Vercel relationship, across a portfolio of concurrent accounts. You’ll work as a peer to customers’ VPs of Engineering and CTOs, take over the post-sales technical relationship from the Solutions Architect through a structured handover, and coordinate every Vercel team on the account, including Support, Engineering, Product, and Sales. Customers buy this engagement, so success is measured by renewal: your proactive architecture and cost work should be worth more than what the customer pays for it. The role has no on-call rotation, no production code, and no sales quota. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin. What you’ll do Own the post-sales technical relationship for a portfolio of enterprise accounts, running weekly calls, monthly and quarterly business reviews, and an annual roadmap workshop Co-own each account with the Account Executive: you own the technical relationship and the technical case for renewal Take ownership of escalated incidents and recurring patterns, driving post-mortems, root-cause analysis, and remediation roadmaps, and respond to P1 and P2 escalations within 4 business hours Run proactive architecture reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope and coordinate Forward Deployed Engineering, audits, workshops, and Professional Services projects on your accounts, and relay customer needs to Product and Engineering What you need 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or technical consultant), owning strategic customer relationships including QBRs and renewals Ran a technical platform at scale in a customer-facing role, with fluency in CI/CD pipelines, preview environments, release mechanics, and cost and performance patterns Production architecture experience on AWS, GCP, or Azure Ramped quickly on an unfamiliar technical product and earned customer trust Can write a one-page executive summary of a complex technical situation for customer leadership Willing to travel 4 to 8 times per year to customer offices, generally in-region Bonus if you Worked as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer tools company Built AI agents with the Vercel AI SDK, MCP servers, or similar frameworks Run an annual roadmap workshop or Well-Architected Review-style engagement with an enterprise customer The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We're hiring a Senior or Staff Software Engineer to join our Data Engineering team based in London. As the Data Platform Team, we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity. We’re looking for experienced Engineers to help build our data platform from the ground up. You’ll have the opportunity to define its architecture, make key decisions, and shape how we handle and process petabyte-scale data in the near future. WHAT YOU'LL DO - Build the Capability Factory - an internal platform designed for everyone from software engineers to non-technical operators, enabling the entire organization to teach HMND robots new skills at scale, from raw data all the way to deployed capabilities. - Curate, preprocess, and manage large-scale datasets for humanoid robot training - a corpus of robot telemetry growing toward petabyte scale. - Design and operate highly scalable data pipelines and the compute infrastructure that powers them, ensuring reliability and throughput as data volume and team demands grow. - Ensure the quality, accuracy, and consistency of training data across multiple concurrent projects and robot platforms. - Collaborate with machine learning teams to shape the Capability Factory, streamline MLOps, and build the evaluation workflows that close the loop between training runs and real-world robot performance. - Build data warehouse solutions and BI dashboards that give stakeholders across the organization clear visibility into data collection, model progress, and operational health. - Establish and uphold best practices for data management - versioning, access control, security, and compliance. WHAT WE'RE LOOKING FOR - 5+ years of software engineering experience, with a track record of owning and delivering complex systems end-to-end, not just contributing to them. - Strong backend engineering - designing and operating production-grade APIs and services: clean data modeling, reliable error handling, performance under load. - Data engineering at PB+ scale - building and maintaining pipelines that move, transform, and validate large volumes of data reliably; understanding of batch and streaming processing patterns, data quality, and schema evolution. - Workflow orchestration at scale - designing and operating multi-step automated pipelines with retries, observability, and graceful failure handling. - Distributed systems fundamentals - you understand how things break at scale: eventual consistency, idempotency, backpressure, job scheduling, and failure modes in distributed compute and storage. - Cloud infrastructure fluency - you have shipped and operated real systems on a major cloud provider; you think about cost, reliability, and security as first-class concerns, not afterthoughts. - Container orchestration - deploying and operating workloads on Kubernetes at a level where you can debug scheduling issues, design resource allocation, and reason about cluster health without guidance. - Full-stack range - comfortable building both the backend and the frontend of an internal product; you can own a feature from database schema to UI without handing off. - Production ownership mindset - you've been on-call, triaged incidents under pressure, and improved systems after postmortems. You take reliability personally. Nice to Have - ML infrastructure or MLOps experience - understanding of how training jobs run, how model artifacts are managed, and what makes an evaluation pipeline trustworthy; you've worked alongside or directly supported ML researchers. - Distributed compute frameworks - experience with large-scale parallel data processing, whether for data transformation, model training, or evaluation. - Domain knowledge in robotics or embodied AI - familiarity with robot data formats, sensor telemetry, or the sim-to-real evaluation loop is a significant head start. - BI and data warehouse experience - building data models and dashboards that translate raw operational data into decisions for non-technical stakeholders. - Dual-cloud or multi-cloud storage - experience reasoning about cost, latency, and consistency tradeoffs across storage providers. - Frontend product sense - beyond just shipping features, you have opinions about what makes an internal tool actually usable by non-engineers. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Limassol Cyprus Workplace: OnSite Scorewarrior is a game developer and publisher based in Limassol, Cyprus. The company focuses on the 4X strategy genre, with an ambitious goal to grow its hit game, Total Battle, to become the No.1 strategy game in the world. Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games. Our product: We are currently working on Total Battle — an MMO 4X strategy game with a deep political system and lots of player interaction. Players take on the role of a commander and need to develop their city, forge alliances, fight against monsters, and conquer other players. We're constantly developing new game mechanics, and the project is continuing to grow.   We are looking for a Senior Backend Developer to join the Framework Team building tools used by fellow engineers and powering game services across the company. You will work with modern C++ (17/20), asynchronous systems, network communications (S2S), high-load services, and distributed architectures.   WHAT DO WE DO: - Design and develop core SDK/framework modules with clean abstractions to enable simple, fast, and high-quality game logic development. - Gather requirements and design APIs, protocols, and service-to-service interaction contracts. - Build asynchronous and multithreaded code with high performance in mind. - Work with S2S communications: idempotency, transactions, and guaranteed delivery in distributed systems. - Design and evolve ORM and data persistence layers (PostgreSQL, Redis). - Ensure scalability, stability, and fault tolerance of backend services. - Work with legacy code—simplify, refactor, and increase reliability without downtime or production risks. - Implement observability: metrics, logs, tracing. - Improve developer tools and DevEx — CMake, Conan, Python tooling, CI/CD scripts, Docker. - Participate in code reviews, architectural discussions, mentoring, and R&D exploration.   WHAT WE EXPECT: - Ability to gather requirements, design solutions, break down work, and deliver to production independently. - 3+ years of backend development experience on a statically typed language under Linux. - 3+ years of commercial experience with C++17/20. - Strong knowledge of asynchrony and multithreading (threads, futures, coroutines, atomics). - Understanding of network communication (REST/RPC (gRPC), HTTP, WebSocket, TCP). - Hands-on experience with PostgreSQL (DDL/DML, transactions, indexes, migrations). - Solid software design skills: Software Design, SOLID, Clean Code, IoC/DI, composition, GoF patterns. - Experience working with distributed and high-load systems. - Understanding of System Design: scaling, degradation, caching, SLA/SLO/SLI. - Experience with CI/CD, containers, and build systems (CMake, Docker, Jenkins/GitLab). - Familiarity with testing and performance tools (GTest, Valgrind, Perf, Sanitizers). - English - B1 or higher, Russian - B2 or higher.   WHAT WE OFFER: - The best team in the world! - An excellent remuneration package, including a 13th salary. - Relocation package for you and your family to Cyprus (Limassol). - A modern and sunny office close to the sea. - Private health insurance for you and your family members. - A monthly pre-school, school, and university allowance for employees' children. - Lunch compensation and a sports and fitness allowance. - Personal development opportunities paid for by the company: professional and language courses, books, etc. - Bonuses for outstanding results, years worked, getting married, and the birth of a child. - Friendly monthly office parties and epic, annual offsite company birthday and Christmas parties.

Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line: Head of Client Services Location: Remote What you'll do: — Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up — Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer — Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself — Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper — Play a key role in incident management, ensuring issues are brought to light swiftly — Convert the queue to actionable insights, identifying trends and patterns to address — Work closely with Service Design on system optimisation and client experience Qualifications: — 3+ years of experience in prime brokerage or similar financial markets exposure — A proven track record of leading, coaching and developing people, managing performance and running a service team day to day — Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike — Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution — High attention to detail and a strong control & risk mindset What we offer: — A competitive salary that reflects what you bring — Fully remote - enjoy the freedom to work from anywhere — Corporate Macbook — Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise — Innovative & inspiring culture, autonomous and informal work environment — Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program — Ongoing education & training programs — Opportunity to network and connect at Corporate Events — Team off-sites and paid business trips when needed — Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview We are seeking a Senior Full Stack Engineer II to join our Digital Innovations team and help bring our most beloved brands to digital channels. In this role, you will own user-facing features end-to-end across frontend, GraphQL/APIs, services, and data, improving performance, reliability, security, and accessibility. You’ll lead technical design and delivery for complex cross-stack initiatives, partnering with Product, UX, and Engineering to align on tradeoffs and execution, in a collaborative environment where mentoring and shared learning are part of everyday work. As a senior technical leader, you’ll set the bar through hands-on building and reviews, drive consistent client/server architecture patterns, and mentor a team of engineers. Location and Work Arrangement This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Lead cross-functional initiatives (Product + Design + Engineering) delivering user-facing features end-to-end Define frontend standards for Vue 3/React with TypeScript, including component and build system APIs. Promote state and GraphQL data patterns, performance budgets, and accessibility aligned with WCAG. Design and evolve GraphQL schemas and APIs that match product workflows. Build and ship backend changes in C#/.NET and/or Node.js, and make data model changes in Postgres/MongoDB driven by real usage and frontend needs. Mentor a team of engineers via pairing and code/design reviews to drive adoption of domain standards. Participate in on-call and incident response for your domain; drive root-cause fixes and embed security-by-default in features and APIs. Guide engineers in using AI agents effectively: model effective agent workflows for software development, share patterns for instructing and validating agents, and help fellow engineers get up to speed. What You'll Bring 7+ years building and shipping web products across frontend and backend. Strong frontend experience with Vue 3 and/or React + TypeScript, including large-codebase maintainability and accessible UI development (WCAG-aligned). Experience defining or evolving state management, component architecture, and design systems. Backend and data experience designing GraphQL/REST APIs and implementing services in C#/.NET and/or Node.js, with Postgres/SQL + MongoDB. Experience operating production services in AWS (deployments, debugging, scaling/observability basics). Proven track record to lead cross-team execution through clear design docs, technical discussions, partner alignment, and mentoring. Hands-on experience using AI agents for production delivery including validating and correcting AI-generated code. What Sets You Apart Event-driven patterns (queues/pub-sub). Prior experience breaking down monolithic framework architectures, built using .NET and C#, into smaller distributed services. Experience working with both relational (e.g., SQL Server, MySQL, Postgres) and non-relational databases (e.g., DynamoDB, MongoDB). Curiosity about or knowledge of Wizards brands (e.g., Magic: The Gathering). Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $158,500 — $237,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex, ambiguous problems independently, you will produce robust, high-quality, and scalable software that helps change the world by supporting small businesses. Your daily work will focus on systems, scalability, and engineering quality while collaborating across teams to drive technical excellence and developer efficiency. Through clear and thoughtful communication, you will ensure stakeholders are well-informed and aligned. You will play a key part in fostering an inclusive team culture by mentoring others and sharing feedback with empathy. Your active participation in planning, delivery, and continuous improvement will contribute directly to the success of the broader Xero community. The team / how they connect You will join the Accounting Core team within Product Platforms, which forms the critical foundation underneath core product areas like invoices, bills, payments, and payroll. The team exists to make it easy for other groups across Xero to build on a strong foundation of accounting concepts, data, and libraries safely and efficiently. Operating across Wellington and Vancouver, we collaborate closely to reduce tight coupling, establish clear service boundaries, and accelerate product velocity global-wide. The team is currently working on / Initially, you will focus on - Transitioning from a monolithic architecture to modern microservices to remove delivery bottlenecks and improve efficiency. - Building and operating services in a production cloud environment utilizing C#, .NET Core, and AWS. - Resolving complex legacy problems, database scalability challenges, and modernizing service interfaces or APIs. - Automating manual processes and applying test-driven and trunk-based development practices. Where and how you can work This role is based at our on-site location in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. You will also have the opportunity to travel to New Zealand for onboarding after your first couple of weeks. Here are some of the things we are looking for - You bring proficient backend development experience with one or more programming languages such as C#, .NET, Java, or Go. - A solid understanding of distributed systems concepts, including service-to-service communication, eventual consistency, and resilience patterns belongs in your toolkit. - Your background features practical experience working with relational databases where transactional data integrity and ACID principles are critical. - Having a familiar working knowledge of modern DevOps practices, automated testing, and continuous integration pipelines will help you succeed. - Showing an interest in utilizing modern artificial intelligence tools will enable you to enhance personal productivity and streamline engineering workflows. - You possess strong communication and collaboration skills, with the capacity to manage internal stakeholders like a technical product partner. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is 131,800 - 150,000 CAD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: United States of America Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As a leader, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). You'll implement and drive the adoption of AI-powered tooling and autonomous agents within the infrastructure organization.   The Role: - Cost Efficiency: Deliver measurable annual infrastructure savings by executing the migration of data workloads to EKS and self-hosting key services. - Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org. - Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring. - Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts. - Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling. - Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration, EKS) through hardened ingress patterns and Terraform-policy guardrails. Own incident response and RCA follow-through for the team. - Roadmap Ownership: Own and deliver against the team's roadmap for Agent enablement, centralized IaC, and deployment rollout acceleration, and contribute to the broader Cloud Platform strategy tied to AI and Enterprise revenue goals. - Technical Leadership: Architect and contribute code to key initiatives (EKS migration, ALB consolidation, Backstage shard automation), and lead design reviews with senior engineers. - People Leadership: Lead, grow, and retain a senior-heavy team distributed across the US, Canada, and Europe, spanning FTEs and contractors, with a focus on career development, cross-training, and bench depth. - Vendor Management: Partner with Finance and leadership on AWS spend visibility and savings targets, manage contractor performance and budget, and keep a savings-pipeline mindset baked into planning.   Qualifications: - Experience: 9+ years in infrastructure/platform engineering, including 5+ years in engineering management leading distributed teams of senior engineers while remaining hands-on. - Deep AWS infrastructure mastery: EKS, networking (VPC/TGW/DNS), and Terraform at scale, with strong architectural judgment; able to review designs and guide senior engineers' technical decisions. - Hands-on technical leadership: Actively architects, writes code, and develops systems alongside the team. You are a working engineer as well as a manager. - Strategic roadmap ownership: Experience translating cloud priorities into 3–9 month team roadmaps tied to business outcomes across enterprise, AI, and cost, and delivering against them. - Cross-team influence: Builds genuine partnerships across Product, Security, SRE, and DB orgs, driving shared ownership across traditional infra/product boundaries. - Application-level curiosity: Genuinely understands what the product does, not just the infrastructure underneath, and extends ownership past traditional platform boundaries. - People leadership: Proven experience managing, growing, and retaining senior, geographically distributed teams across FTE/contractor blends; builds bench depth and contributes to succession planning. - Hiring: Experience running structured hiring loops and closing senior engineers, including into specialized gaps (networking, search, IaC). - Operational rigor: Strong on-call instincts, incident ownership, and RCA follow-through. - Security-first instincts: This team touches blast radius (auth enforcement, network isolation, shard boundaries). A verify-first, never-assume mindset is non-negotiable. - AI & automation mindset: Uses AI tools daily in your own engineering work, with demonstrated appetite for DevSecOps agents, AI-assisted IaC migrations, and skills-based automation — a core part of the near-term roadmap. - AI/ML infrastructure experience (strong plus): Scaling workloads like GPU orchestration, model-serving infrastructure, or cost-optimized compute for inference. - Education: BS/MS in CS, Engineering, or equivalent. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Yerevan; Poland; Spain; Ukraine; Serbia Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts. You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness. Domain Focus Deep, current expertise in one or both of our priority verticals is a leading selection criterion: Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows. Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling. You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries. Forward-Deployed Delivery (FDE / FDX) Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other: FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos. FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment. Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential. Requirements: Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context. Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery. Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping. 5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms. Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements. Fluent English. A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must. GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders. Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks. Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs. Design thinking, data-driven decisions, strong communication and executive storytelling. Bias to action; thrives in ambiguity with structured problem-solving. Enough engineering empathy to earn credibility with senior engineers and architects on day one. Nice to Have: Second priority vertical beyond your primary FSI/HCLS focus. Prior experience in a Premier AWS or Anthropic partner environment. Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early. Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP. Software development background. What You'll Do: Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery. Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs. Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments. Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result. Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream. Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows. Break complex work into incremental releases; balance delivery against technical debt and architecture. Sprint-Enable-Realize engagement model. Lead Agile execution - backlog, sprint planning, release process. Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program. Define success metrics and analytics; drive continuous improvement and root-cause analysis. Support change management, enablement, and reusable playbooks so wins repeat across accounts. Why Join Us: Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact. Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment. Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers. Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks. Remote-friendly culture. Private medical insurance or sports coverage Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work.