Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
The Hospice Chaplain under the supervision of the Clinical Director works as an integral part of an interdisciplinary team and provides spiritual, emotional and some bereavement care to support hospice patients, clients, and families in facilities and in-home settings. Must possess knowledge of, and commitment to hospice philosophy of care.
Essential Duties:
The chaplain provides pastoral/spiritual care to patients and/or families.
Visits and ministers with patients. Works with the Clinical Director and other appropriate persons in developing a spiritual care continuum of care appropriate for hospice patients/families.
Conducts spiritual assessments and develops a care plan that addresses a range of needs including physical, emotional and spiritual, outcomes and goals with a view to providing a comprehensive assessment of the patient.
Provide pastoral support at bedside, funerals, memorials as requested and needed.
Documents visits with patients per Company and compliance policy.
Functions as a member of the interdisciplinary team.
Organizes Company-sponsored memorial services as appropriate.
The chaplain provides emotional/spiritual support to Staff.
Provides spiritual/emotional support and encouragement to staff members as needed and appropriate.
Participates in staff meetings, Interdisciplinary Team meetings and In-Services.
The chaplain initiates and maintains communication with area inter-faith clergy.
Facilitates spiritual care, acting as a bridge between patients, families and clergy to provide supportive end-of-life sacramental support and pastoral care as requested.
Assists in educating staff about specific religious needs and issues of patients/families which affect their care and treatment.
The chaplain performs other duties as assigned or requested.
Reports to and is primarily accountable to the Clinical Director.
Works collaboratively with the interdisciplinary team to ensure holistic patient care.
The chaplain contributes value-added activities that result in positive well-being among clients, patients, families and staff.
Education/Qualifications:
Master’s of Divinity Degree or equivalent in an area of theological studies required.
At least four units of Clinical Pastoral Education (CPE). Candidate must be Board Certified as a Chaplain or eligible for Board Certification under the Association for Clinical Pastoral Education (ACPE) or the College of Pastoral Supervision and Psychotherapy (CPSP).
Additional qualifications include excellent communication and pastoral skills. Must have a high degree of emotional energy and mental alertness and ability to deal with the challenge of supporting patients and loved ones who experience pain, suffering, death and grief.
Good organizational and decision-making skills.
Computer Literacy and ability to perform extensive and timely charting timely using the Company’s EMR System.
Licensure:
Certification or eligibility for certification through the CPSP or ACPE.
Experience:
A minimum of two years of pastoral experience in a healthcare setting. Hospice experience is desirable, demonstrable empathy, compassion, sensitivity and ability to support patients/families of inter-faith traditions.
Professionalism/Growth:
Strong interpersonal skills. Ability to accept and work with diverse ages, different lifestyles, cultures, socio-economic and religious backgrounds, spiritual beliefs and values.
Professional knowledge and clinical ability sufficient to develop and maintain collegial and collaborate relationships with physicians, nurses, social workers, clients and other members of the healthcare team.
Ability to work independently, take initiative and be held accountable. Adequate physical and emotional health is very important.
Ecclesiastical endorsement or Ordination in a Religious Setting is desirable
Consistently adheres to, and demonstrates the Company’s Core Values of
Reverence, Integrity, Compassion and Excellence
.
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Dayton, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
The Hospice Chaplain under the supervision of the Clinical Director works as an integral part of an interdisciplinary team and provides spiritual, emotional and some bereavement care to support hospice patients, clients, and families in facilities and in-home settings. Must possess knowledge of, and commitment to hospice philosophy of care.
Essential Duties:
The chaplain provides pastoral/spiritual care to patients and/or families.
Visits and ministers with patients. Works with the Clinical Director and other appropriate persons in developing a spiritual care continuum of care appropriate for hospice patients/families.
Conducts spiritual assessments and develops a care plan that addresses a range of needs including physical, emotional and spiritual, outcomes and goals with a view to providing a comprehensive assessment of the patient.
Provide pastoral support at bedside, funerals, memorials as requested and needed.
Documents visits with patients per Company and compliance policy.
Functions as a member of the interdisciplinary team.
Organizes Company-sponsored memorial services as appropriate.
The chaplain provides emotional/spiritual support to Staff.
Provides spiritual/emotional support and encouragement to staff members as needed and appropriate.
Participates in staff meetings, Interdisciplinary Team meetings and In-Services.
The chaplain initiates and maintains communication with area inter-faith clergy.
Facilitates spiritual care, acting as a bridge between patients, families and clergy to provide supportive end-of-life sacramental support and pastoral care as requested.
Assists in educating staff about specific religious needs and issues of patients/families which affect their care and treatment.
The chaplain performs other duties as assigned or requested.
Reports to and is primarily accountable to the Clinical Director.
Works collaboratively with the interdisciplinary team to ensure holistic patient care.
The chaplain contributes value-added activities that result in positive well-being among clients, patients, families and staff.
Education/Qualifications:
Master’s of Divinity Degree or equivalent in an area of theological studies required.
At least four units of Clinical Pastoral Education (CPE). Candidate must be Board Certified as a Chaplain or eligible for Board Certification under the Association for Clinical Pastoral Education (ACPE) or the College of Pastoral Supervision and Psychotherapy (CPSP).
Additional qualifications include excellent communication and pastoral skills. Must have a high degree of emotional energy and mental alertness and ability to deal with the challenge of supporting patients and loved ones who experience pain, suffering, death and grief.
Good organizational and decision-making skills.
Computer Literacy and ability to perform extensive and timely charting timely using the Company’s EMR System.
Licensure:
Certification or eligibility for certification through the CPSP or ACPE.
Experience:
A minimum of two years of pastoral experience in a healthcare setting. Hospice experience is desirable, demonstrable empathy, compassion, sensitivity and ability to support patients/families of inter-faith traditions.
Professionalism/Growth:
Strong interpersonal skills. Ability to accept and work with diverse ages, different lifestyles, cultures, socio-economic and religious backgrounds, spiritual beliefs and values.
Professional knowledge and clinical ability sufficient to develop and maintain collegial and collaborate relationships with physicians, nurses, social workers, clients and other members of the healthcare team.
Ability to work independently, take initiative and be held accountable. Adequate physical and emotional health is very important.
Ecclesiastical endorsement or Ordination in a Religious Setting is desirable
Consistently adheres to, and demonstrates the Company’s Core Values of
Reverence, Integrity, Compassion and Excellence
.
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: REMOTE, GA
Who This Role Is For
You're an Associate Professional Counselor (APC) in Georgia who wants a remote caseload that actually matters, supervision hours covered, and none of the administrative weight that slows most early-career clinicians down. You want stability, flexibility, and work with real impact. Daybreak was built for exactly this stage of your career.
What Makes This Different
Free supervision
— provided at no cost when you meet caseload requirements
Guaranteed pay
for late cancellations and no-shows
$35–45/hr
depending on session type
Fully remote — work from anywhere in Georgia
Flexible scheduling including evenings and weekends
No billing, no credentialing, no admin — we handle everything
90% of students say we matched them to the right clinician
The Work
You'll provide evidence-based teletherapy to K–12 students in school districts across the state, collaborating with school counselors and families. You'll participate in case consultations and contribute to clinical program development as we grow.
What You Need
Active APC license in Georgia
(required — we are not able to hire pre-licensure or other license types at this time)
Experience or strong interest in working with school-aged youth and families
Comfortable with telehealth and EHR systems
Available Mon–Fri afternoons/evenings (weekend slots also available)
Preferred
Experience in CBT, DBT, or similar modalities
Prior school-based or youth-focused experience
Active NPI and CAQH
Pay Range
$35
—
$45 USD
УдалённоREMOTE, GA
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Location: Michigan
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align seeks an Assistant Project Manager to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite.
Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise.
Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required.
This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight.
This is a full-time position offering full benefits, paid training, and opportunities for career growth.
Responsibilities
Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives
Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins
Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements
Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work
Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule
Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope
Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review
Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift
Support inspections, testing, punch-list completion, and project turnover as needed
Qualifications
Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field
Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations
Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed
Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager
Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered
Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful
Ability to work onsite consistently during the required second-shift hours
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
PM26
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
This project will provide a broad range of assessment, monitoring, and evaluation (AM&E) support to DSCA. Project tasks will include desk and field research, analysis, data collection and visualization, strategy development, policy writing and coordination, and AM&E capacity building.
*This role is remotely based in the continental United States and requires travel in accordance with the guidelines below.
Responsibilities
AM&E Analyst will support DSCA in in carrying out analyses that stay up to date with emerging AM&E techniques, tools, and approaches in specific subject matter.
Provide day-to-day research, analysis, and program support services.
Conduct field evaluations.
Provide technical and strategic guidance on AM&E.
Manage AM&E projects and tasks.
Travel up to 25-50% domestically and internationally as determined by client and portfolio requirements and demands on regional team, while adhering to approved budget, cost reasonableness requirements, and all applicable corporate and federal travel regulations.
Qualifications
Bachelor’s degree;
Three (3) years of AM&E experience, including analyzing and summarizing disparate information in a clear and concise manner, drafting data collection methodologies, creating organizational work plans based on higher-level goals, leading and coordinating multiple offices through multiple step processes without being a direct supervisor, and supporting staff with a variety of levels of knowledge and capabilities;
Strong oral and written communication skills to deal effectively with mid and high level partner contacts, the host government, and local communities;
Ability to apply government agency regulations and procedures related to controlled unclassified information and foreign disclosure to daily work requirements;
Excellent computer skills, including word processing, spreadsheet programs and data base management;
Five (5) years of AM&E or capability-based-assessment (CBA) or other types of experience in one or more of the following subject matters: counterterrorism operations; Counter-weapons of mass destruction operations; counter-illicit drug trafficking operations and counter-transnational organized crime operations; maritime and border security operations; military intelligence operations and Operations or activities that contribute to an international coalition operation that is determined by the Secretary to be in the national interest of the United States; air domain awareness operations; cyberspace security and defensive cyberspace operations; humanitarian assistance and demining; smallscale construction associated with any of the above mission areas; Security Sector Governance (both across each of the above program areas as well as through distinct programs focused solely on Security-related institutions that span these broad program areas);
DoD Secret clearance.
Preferred Qualifications
Five (5) years of experience and knowledge of public policy and operations,
Five (5) years of experience planning, designing and implementing assessment, monitoring and evaluation programs or projects in the security sector for a national organization, an NGO/IGO, the UN, or private industry;
Master’s degree (or higher) and formal training or education in the field of assessment, monitoring, and evaluation;
One to three (1-3) years of experience planning, executing, or overseeing policy or guidance for SC activities implemented under sections 332, 333, 1263, 342, 345, 401, or 2561 of Title 10, Chapter 16
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$100,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: United States- Augusta, Georgia
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$27.37
—
$35.01 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Panama
Workplace: onsite
We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua.
The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners.
Key Responsibilities
Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama.
Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market.
Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities.
Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals.
Identify and assess regulatory and political risks and opportunities, and build strategies to address them.
Manage regulatory and political crises with clear action plans to limit business impact.
Build coalitions with businesses, trade associations, NGOs and civil society organizations.
Coordinate and manage external public affairs consultants and agencies in the region.
Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions.
Own the regional GR budget.
Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters.
Skills, Knowledge & Expertise
8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean.
Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region.
Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities.
Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable.
Experience in a tier-one multinational, in-house or as a consultant.
Excellent English and Spanish, written and spoken.
Degree in Law, Economics, Political Science, International Affairs or a related field.
Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences.
Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: onsite
We are looking for Solution Architect to drive the evolution of our ride-hailing and super-app platform. In this role, you will work closely with engineering teams and the domains directors to define architecture strategy, ensure scalable and resilient solutions, and guide key technical decisions while supporting rapid product growth.
Key Responsibilities
Participate in system design and architectural decisionmaking in collaboration with development teams, ensuring a balance between speed, quality, and resilience
Collaborate with the architecture team to develop a long-term roadmap for the evolution of the platform architecture and technological solutions, enabling scalability and sustainable business growth
Conduct audits of key services, identify technical debt, and propose a modernization strategy to support high load and rapid product launches
Drive the development of architecture and related processes
Define the architectural vision and technical strategy in collaboration with the CTO and other architects
Skills, Knowledge and Expertise
Experience designing and implementing architectures for highload distributed systems (we handle 230K RPS across 7 regions).
Strong understanding of both serverside and clientside architecture and their constraints.
Excellent knowledge of modern technologies, particularly AWS: AWS Certified Solutions Architect Associate certification is required.
AWS Certified Solutions Architect Professional certification is preferred.
Strong leadership skills: able to shape technical vision and effectively communicate complex architectural decisions to both engineers and nontechnical stakeholders.
Ability to coordinate architectural collaboration across multiple teams and ensure consistent approaches at the platform level.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders.
Key Responsibilities
Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico.
Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution.
Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans.
Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations.
Lead inDrive’s involvement with NGOs, industry unions, and associations.
Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively.
Manage regulatory and political crises, formulating and executing action plans to mitigate impact.
Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions.
Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive.
Formulate and manage the country-level GR budget.
Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation.
Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges.
Skills, Knowledge & Expertise
6+ years of experience in government relations, public policy, or a related field.
At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable.
A degree in Law, Economics, Political Science, International Affairs, or a related field.
Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels.
Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential.
Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs.
Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries.
Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential.
Prior experience in the ride-hailing or technology sectors is a plus.
Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly.
Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences.
Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges.
Strong ownership and accountability for the areas of expertise under your responsibility.
Ability to collaborate effectively across functions at all levels within inDrive.
Self-motivated, adaptable, and calm under pressure.
Strong action-oriented mindset with a focus on delivering results.
A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives.
Strong project management skills, with an ability to manage multiple priorities effectively.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Arlington, VA, United States
Job Title
Field Artillery Basic Officer Leader Course (FABOLC) – Technical Assistance Field Team (TAFT) Instructor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Iraq
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking former US Military personnel with experience instructing at the US Army or USMC Field Artillery Basic Officer Leader Course (FABOLC). The Government of Iraq (GoI) is requiring former FABOLC instructors to stand up and teach all subjects associated with the US Military version of FABOLC.
Requirements
• Must have served as an Instructor at the Schoolhouse
• Prior Staff Sergeant (E6 or Higher)
• Must be fluent in English
• Must possess a valid/current US Passport
• Able to stand for extended periods of time and work outdoors in all weather conditions.
• Must be able to pass the US Army Physical Fitness Test within their age category.
• Be able to perform distance ruck marches (05 to 18 miles), carrying up to 50lbs.
• Must have no physical limitations inhibiting the performance of associated combat arms tasks.
• Able to instruct via use of an interpreter
All US Army (USMC Equivalent) MOSs listed below, must have served as an instructor at the US Army or USMC Field Artillery BOLC schoolhouse.
13A – Field Artillery Officer
13B – Cannon Crewmember
13P/J Fire Direction Crew Member
13F – Fire Support Specialist
131A – Field Artillery Warrant Officer (Targeting Technician)
Compensation
Competitive Hourly Pay
Benefits
Questions?
Please reach out to
jfranceschi@idsinternational.com
for additional questions or information.
Location: Columbia, MD, United States
Job Title
Graphic Designer – Journeyman
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an experienced Graphic Designer – Journeyman, for ADG Creative, an IDS subsidiary,
to support creative design initiatives across print, digital, branding, and multimedia platforms. This role involves producing high-quality visual content, collaborating with creative teams, and contributing to the development of engaging design solutions aligned with client and brand objectives.
Key Duties
• Designs and iterates strategic creative solutions across print, branding, UX/UI, social media, video, and digital campaigns
• Participates in brainstorming sessions and contributes to idea generation
• Assists with research, mood boarding, concept development, and execution of design work
• Produces creative deliverables aligned with strategic direction and user/client needs
• Communicates design decisions clearly with project teams
• Stays current with design trends, tools, and technologies
• Participates in customer discovery sessions and takes notes as needed
• Organizes and maintains design files with correct structure, naming conventions, and storage procedures
• Maintains accountability for timelines and deliverables
• Contributes to team culture and collaboration within ADG
• Performs other duties as assigned
Requirements
• Bachelor’s degree in a related field
• OR Associate’s degree or High School Diploma with 7 years of experience
• Minimum 3 years of experience (aligned to the education substitution structure above)
• Portfolio required
• Active TS/SCI clearance with CI Poly required
Compensation
$90,000k - $110,000k
Benefits
Location: Cairo, Egypt
PIPECARE Group
is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection is looking for a
Technical Sales Engineer
to join our team.
The ideal candidate must be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills.
Key Responsibilities & Authorities
• Document all associated inquiries received from clients.
• Ensure that all new inquiries are assigned to proper project number.
• Obtain approval to bid or decline.
• Prepare cost estimate and propose a price for the project.
• Prepare technical proposals and submit them to territory director.
• Prepare bid bond requirements.
• Coordinate with other departments within PIPECARE during the bidding or pre-qualification stage.
• Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood.
• Coordinate with CMA department to prepare and develop the cost estimate for the project.
• Request Operations to conduct the site survey if appropriate.
• Update customer information and Corporate EMS: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; update the forecast by the end of each month; update the status of project regularly.
• Prepare cost estimate report.
• Provide all relevant or requested reports to Territory Business Development Manager, Chief Operations Officer and/or Territory Director and Sales Manager.
• Submit the daily, weekly and monthly reports to Territory Business Development Manager and Sales Manager.
• Ensure all the related communications associated with the new inquiries are communicated to the territory Chief Operations Officer and /Territory Business Development Manager.
• Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service.
• Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review.
• Ensure all the inquiries are responded on timely basis.
• Ensure that complete bids are submitted on time or before the target due date.
• Ensure the project transfers are carried out within 2 days of receipt of confirmation from clients.
• Achieve the agreed sales targets.
• Maintain good relationships with customers.
• Executes other tasks as per request of Sales and Marketing Director and other Executive Team members.
Skills/Experience:
BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills.
Further qualifications or extended course experience in commercial activities
Language skills, particularly French
, any other languages may be advantageous.
Good communication and presentation skills.
Good computer skills.
Solid technical knowledge of ILI products and applicable industry standards.
Experience within the Oil and Gas sector (preferably) or service project based companies.
Minimum of 1 year’s experience in commercial and technical tender preparations.
Good selling capability.
Knowledge of commercial aspects of organization.
Location: Uttar Pradesh, Noida, India
PIPECARE Group
is looking for a
Techncial Sales / Proposal Engineer
to join our team in
Noida, India.
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Position Summary
Highly technically competent, Technical Sales Engineer will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills.
Job Functions, Responsibilities
Document all associated inquiries received from clients.
Ensure that all new inquiries are assigned to proper project number.
Obtain approval to bid or decline.
Prepare cost estimate and propose a price for the project.
Prepare technical proposals and submit to territory director.
Prepare bid bond requirements.
Coordinate with other departments within PIPECARE during the bidding or prequalification stage.
Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood.
Coordinate with Finance department to prepare and develop the cost estimate for the project.
Request Operations to conduct the site survey if appropriate.
Update customer information and Corporate EMS/ERP/Salesforce: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; updating the forecast by the end of each month; update the status of project regularly.
Prepare cost estimate report.
Provide all relevant or requested reports to HOD and/or country manager and business development manager.
Submit the daily, weekly and monthly reports to Sales HOD and business development manager.
Ensure all the related communications associated with the new inquires is communicated to the territory Country manager.
Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service.
Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review.
Ensure all the inquiries are responded on timely basis.
Ensure that complete bids are submitted on time or before the target due date.
Ensure the project transfers are carried out within 2 days of the receipt of confirmation from clients.
Achieve the agreed sales targets.
Skills and Qualification Requirements
BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills.
Further qualifications or extended course experience in commercial activities
Language skills, particularly English, any other languages may be advantageous.
Good communication and presentation skills.
Good computer skills.
Solid technical knowledge of ILI products and applicable industry standards.
Experience within the Oil and Gas sector (preferably) or service project based companies.
Minimum of 1 year experience in commercial and technical tender preparations
Good Selling Capability
Knowledge of commercial aspects of organization
Location: Colombia
Position Summary
Pipecare is seeking an experienced, tenured and results-driven Sales Manager to join our sales team, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for developing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
· Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
· Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
· Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
· Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
· To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2. Client Relationship Management:
· Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
· Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3. Market Analysis:
· Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
· Work with our client base to develop and re-engineer solutions , ensuring a competitive edge in the ILI segment
4. Sales Planning and Execution:
· Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
· Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
· Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
· Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
· Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication: Writes clearly and informatively, presents numerical data effectively.
Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in Business Development roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Identify training requirements
Job Type: Full-time
Location: Houston, TX, United States
Position Summary
PIPECARE Group is seeking an experienced, tenured and results-driven Sales Manager to join our team in Houston, Texas, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for growing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2.
Client Relationship Management:
Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3.
Market Analysis:
Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
Work with our client base to develop and re-engineer solutions, ensuring a competitive edge in the ILI segment.
4.
Sales Planning and Execution:
Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication
: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication
: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication
: Writes clearly and informatively, presents numerical data effectively.
Character
: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration
: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management
: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in sales roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience.
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements. Safety First.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations).
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product.
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Arlington, VA, United States
Job Title
Armed Security Guard
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Menwith Hill, UK
Anchorage, AK
Bluffdale, UT
San Antonio, TX
Kunia, HI
Washington DC
Augusta, GA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is hiring Shift Supervisors to support secure operations across multiple locations. Supervisors will oversee access control, physical security, and compliance during assigned shifts. Shift assignments may vary by site and operational needs, including day, swing, or night coverage.
Key Duties
Oversee access control at entry and exit points
Maintain physical security of facilities
Enforce compliance with security protocols
Supervise security staff during assigned shifts
Respond to and resolve security incidents
Document shift activities and prepare reports
Work flexible shifts based on operational needs
Requirements
High school diploma or equivalent required; associate or bachelor's degree preferred.
3+ years of experience in physical security, access control, or 3+ military/law enforcement.
2+ years in a supervisory or site lead role within a secure or 2+ classified environment.
Possess knowledge of ICD 705, SCIF access procedures, and secure operations protocols.
Maintain an active TS/SCI with Polygraph clearance.
Familiarity with access control systems, VMS, and visitor access protocols.
Compensation
Competitive Hourly rates.
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Arlington, VA, United States
Dayton, OH
Michigan
УдалённоГеография найма не уточнена
United States- Augusta, Georgia
ОфисheadPanama
ГибридMexico City, Mexico
Cairo, Egypt
Uttar Pradesh, Noida, India
Colombia
Houston, TX, United States
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use