Location: London Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Senior Account Manager to join the London team, owning our relationship with flagship enterprise accounts. This role owns strategic customer relationships and serves as a trusted advisor throughout the customer's journey with Pointr — partnering closely with customers and internal teams to drive adoption, demonstrate measurable value, support renewals, and identify opportunities for long-term growth.
This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes.
Alongside owning existing strategic accounts, this role will also take ownership of new business opportunities generated through inbound interest across the EMEA region, qualifying and closing new customer relationships in addition to managing the existing portfolio.
WHAT YOU'LL DO
- Own a portfolio of enterprise customer accounts, building strong relationships and driving long-term success.
- Qualify, run, and close new business opportunities from inbound interest across the EMEA region, owning the full sales cycle from first contact through signature.
- Serve as the primary customer partner for adoption, value realization, renewals, and account growth.
- Develop account strategies that align customer goals with Pointr's solutions and capabilities.
- Build compelling value narratives by connecting product adoption and outcomes to business impact.
- Identify opportunities for expansion by understanding customer needs and introducing relevant products and capabilities.
- Lead executive business reviews and strategic account discussions with senior stakeholders.
- Proactively identify account risks and develop action plans to improve customer health.
- Coordinate cross-functional teams including Marketing, Pre-Sales, Project Management, Product, Analytics, and Finance to deliver exceptional customer experiences.
- Partner with internal stakeholders to ensure successful delivery and continued customer growth.
WHAT SUCCESS LOOKS LIKE
- First 90 days: build genuine rapport with your accounts, and develop a clear understanding of their roadmaps and where Pointr fits into them.
- 6 months: measurably improved engagement on both accounts, the renewal secured, and expansion conversations underway.
- 12 months: fully embedded with your accounts: they're set up for growth, and the relationship runs smoothly without needing to be chased.
WHAT WE SEEK
- 6–10+ years of experience in enterprise account management, customer success, partnerships, or enterprise sales within complex B2B environments.
- Experience managing strategic enterprise accounts within SaaS, technology, or platform-based businesses.
- Comfortable owning new-business sales — qualifying inbound leads, running a full sales process, and closing new logos — alongside managing an existing account portfolio.
- Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers.
- Experience supporting renewals, expansions, and customer growth initiatives.
- Strong understanding of customer value, commercial outcomes, and account strategy.
- Excellent communication and relationship-building skills.
- Ability to collaborate effectively across technical, commercial, and operational teams.
- Strong organizational skills with the ability to manage multiple priorities.
- Professional fluency in English, both written and verbal.
- Right to work in the UK, or eligibility to obtain it, without company sponsorship (see Right to Work section below).
- Willingness to travel up to approximately 20% of the time for customer meetings, QBRs, and events across the EMEA region.
PREFERRED QUALIFICATIONS
- Experience in enterprise SaaS, location technology, events, hospitality, or venue technology.
- Experience managing complex customer implementations or multi-team delivery environments.
- Familiarity with CRM, customer success, and project management platforms such as Monday or Jira.
- Bachelor's degree preferred or equivalent professional experience.
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary, EMI stock options, and uncapped renewal commission
- Private medical and dental insurance
- Workplace pension with an employer contribution above the statutory minimum
- 20 days' annual leave plus UK bank holidays (28 days total), and company sick pay
- Company-enhanced maternity, paternity, and shared parental leave
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
COMPENSATION
Base salary: £72,000–£88,000, based on experience and market, plus uncapped renewal commission with an on-target value of £18,000–£32,000 (total on-target earnings £92,000–£120,000). Where a candidate falls in the range depends on directly relevant enterprise account management experience and the complexity of accounts previously managed.
RIGHT TO WORK
Applicants must have the right to work in the UK for the duration of their employment. In line with the Immigration, Asylum and Nationality Act 2006, we will ask successful candidates to provide evidence of their right to work in the UK before employment begins. This role is not currently budgeted for visa sponsorship; please note this before applying if sponsorship would be required.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive.
Your Impact:
Own data governance across business systems: what’s collected, why, retention, and data flows between systems
Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools
Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle
Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access
Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools
Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts
Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts
Partner with system owners to remediate risks and embed security into business processes
Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols
Your Qualifications:
Experience securing SaaS business platforms and their integrations, including identity and access management across those environments
Solid understanding of data governance principles: data classification, retention, and data flow mapping
Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms
Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management
Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data
Experience with third-party/vendor risk assessment and SaaS security posture management
Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps)
Standout Qualities:
Hands-on experience with SSPM tools or Salesforce security tooling
Familiarity with OAuth/API integration security and supply-chain risk
Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows)
Knowledge of Salesforce is a strong plus
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sales Sourcer to join the Talent Acquisition team at Creatio. This role is ideal for someone who enjoys identifying high-potential sales talent, actively uses AI tools, and wants to build expertise in international sales hiring. The role focuses exclusively on sourcing Account Executives (AEs) and Regional Sales Directors (RSDs) across global markets, from the United States to Australia.The role is based in Poland.Responsibilities:Source Account Executives (AEs) and Regional Sales Directors (RSDs) exclusively, across global markets from the United States to Australia.Research regional sales markets, target companies, and relevant AE and RSD candidate profiles to build high-quality global pipelines.Identify candidates for both individual-contributor Account Executive positions and senior Regional Sales Director roles.Build and maintain targeted talent pipelines for current and future hiring needs.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Use LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant sourcing channels.Maintain accurate and up-to-date candidate information in the ATS.Requirements:Experience sourcing sales roles, particularly Account Executives or Regional Sales Directors, or a strong interest in developing this specialization.At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, for daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn Recruiter and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Technical Sourcer to join the Talent Acquisition team at Creatio. This role is ideal for someone who enjoys researching technical talent, understands how to approach niche candidate markets, actively uses AI tools, and wants to grow expertise in international technical sourcing. The primary focus will be identifying and engaging candidates for engineering and other technical roles.The role is based in Ukraine.Responsibilities:Source candidates for technical roles, including software engineering, QA, DevOps, data, and other technology functions, depending on business needs.Research technical skills, technology stacks, and relevant talent communities to build accurate target profiles.Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Build and maintain targeted talent pipelines for current and future hiring needs.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Use LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant sourcing channels.Maintain accurate and up-to-date candidate information in the ATS.Requirements:Experience sourcing technical roles and ability to understand technical profiles, skills, and technology stacks.At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, for daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn Recruiter and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Парус электро — российская высокотехнологичная компания с 14-летним опытом в области силовой электроники, разрабатывающая и производящая источники бесперебойного питания, электрозарядные станции, решения в области возобновляемой энергетики и низковольтные комплектные устройства.
Компания масштабируется, усиливает команды, развивает новые продуктовые направления и повышает требования к качеству управленческих и профессиональных компетенций.
Ищем Senior+ рекрутера, который умеет не просто закрывать вакансии, а находить сильных людей, видеть потенциал кандидата и точно оценивать соответствие человека задаче бизнеса. Важны высокая скорость мышления, аналитический скрининг, понимание психологии оценки, умение быстро погружаться в незнакомые профессиональные области и находить кандидатов за пределами стандартного поиска по резюме.
Задачи:
— Поиск и привлечение сильных специалистов и руководителей, включая passive candidates, Executive Search и нестандартные источники.
— Сильный первичный скрининг: анализ резюме, карьерной траектории, достижений, масштаба задач, уровня ответственности и профессионального развития.
— Глубокая оценка кандидатов: структурированные интервью, оценка компетенций, мотивации, потенциала, карьерных амбиций и соответствия культуре компании.
— Верхнеуровневая оценка hard skills, понимание профессиональной терминологии, логики работы функции и требований к позиции.
— Формирование профиля кандидата: перевод бизнес-задачи руководителя в критерии поиска, обязательные требования, желательные компетенции и критерии отсева.
— Разработка оценочных чек-листов, шкал и вопросов для объективного сравнения кандидатов.
— Использование STAR / CAR, competency-based interview, ситуационных и поведенческих вопросов, кейсов и других инструментов оценки.
— Выявление талантов: оценка потенциала, скорости обучения, уровня мышления и способности решать задачи более высокого уровня.
— Оценка когнитивного потенциала: скорости мышления, структурности, логики, способности работать со сложной информацией и неопределенностью.
— Использование AI для поиска и сорсинга, анализа рынка и резюме, подготовки поисковых запросов и вопросов для интервью.
— Работа с hiring managers: формирование объективного профиля позиции, постановка правильных вопросов и оспаривание слабых требований.
— Talent mapping: понимание рынка специалистов, конкурентных компаний, источников кандидатов и доступности компетенций.
— Управление воронкой подбора, контроль конверсий, сроков, качества оценки и причин отказов.
— Развитие рекрутинговых инструментов: постоянное совершенствование методик поиска, скрининга, оценки и взаимодействия с кандидатами.
Требования:
— 5+ лет опыта в рекрутинге, включая работу на уровне Senior / Lead / Senior+.
— Опыт закрытия сложных управленческих, инженерных, коммерческих, технических и функциональных позиций.
— Опыт работы в производственных, технологических, инженерных, B2B или других компаниях со сложным профессиональным контуром.
— Сильная экспертиза в Boolean Search, X-Ray Search, LinkedIn / hh.ru, профессиональных сообществах и других инструментах поиска.
— Навык быстрого анализа резюме и карьерных траекторий, выявления сильных и слабых сторон, несоответствий и потенциальных рисков.
— Глубокое понимание методик оценки персонала, структурированных и competency-based интервью, умение формировать оценочные шкалы и чек-листы.
— Способность быстро погружаться в hard skills новой профессиональной области для качественного скрининга и первичной оценки.
— Умение отличать формально подходящий профиль от действительно сильного кандидата, оценивать потенциал, обучаемость, логику, структурность и скорость мышления.
— Понимание принципов и ограничений психометрических и когнитивных инструментов оценки.
— Умение применять AI-инструменты в рекрутинге для ускорения поиска, анализа информации и подготовки интервью.
— Опыт talent mapping, работы с passive candidates и самостоятельного выстраивания коммуникации с сильными специалистами.
— Сильная аналитика: воронка подбора, конверсии, Time-to-Fill, источники кандидатов и качество найма.
— Умение работать с ATS / CRM и поддерживать качественную базу кандидатов.
— Высшее образование; дополнительное образование в области психологии, оценки персонала, HR или менеджмента будет преимуществом.
Личные качества:
— Исключительно высокая скорость мышления и способность быстро выделять главное.
— Сильная наблюдательность и внимание к деталям в резюме, поведении, коммуникации и карьерной траектории кандидата.
— Критическое и аналитическое мышление: умение проверять гипотезы, замечать противоречия и формировать объективное заключение.
— Сильная интуиция в оценке людей с обязательной проверкой гипотез через факты, вопросы и оценочные инструменты.
— Talent mindset — способность видеть потенциал человека, а не только соответствие формальным требованиям.
— Любознательность и интеллектуальная гибкость, готовность быстро изучать новые профессиональные области, технологии и бизнес-модели.
— Коммуникационная сила и эмоциональный интеллект, способность выстраивать контакт с экспертами и топ-менеджерами без потери объективности.
— Высокая требовательность к качеству, настойчивость и самостоятельность.
— Смелость аргументированно сказать hiring manager, что кандидат слабый.
— Способность одновременно вести несколько сложных вакансий без потери качества оценки.
Условия:
— Конкурентоспособный оклад, официальный договор и полностью белая заработная плата.
— Прозрачная бонусная система, привязанная к результатам и качеству закрытия вакансий.
— Возможность влиять на собственный доход через результат работы.
— Работа с сложными вакансиями от инженерных и технических специалистов до руководителей и ключевых экспертов.
— Работа напрямую с руководителями функций и первыми лицами компании.
— Возможность развиваться в Talent Acquisition, Executive Search и оценке руководителей, влиять на качество команд и бизнес-результат.
— Корпоративное обучение и участие в профильных конференциях.
— Развитие экспертизы в оценке, Executive Search, HR-аналитике и AI-инструментах.
— Возможность тестировать и внедрять собственные инструменты и методики поиска и оценки.
— ДМС с расширенным покрытием.
— 31 день отпуска — 28 календарных дней + корпоративные дни.
— Современный офис и необходимые ресурсы для продуктивной работы.
Задачи:
— обследовать процессы подразделений (логистика, сервис, продажи, документооборот, проекты), собирать данные (интервью, документы), строить модели AS‑IS/TO‑BE в BPMN 2.0, выявлять узкие места с инструментами Lean.
— формировать предложения по оптимизации с целевым эффектом, оценивать потенциал автоматизации, подбирать классические ИТ‑решения (RPA, CRM, ERP и др.) и ИИ‑инструменты (OCR, чат‑боты, прогнозирование).
— формировать ТЗ и функциональные требования, ставить задачи команде разработки, участвовать во внедрении, проводить пилоты и тестировать результаты.
— разрабатывать KPI и метрики, рассчитывать экономический эффект (в т. ч. снижение ФОТ), мониторить результаты, корректировать решения, готовить отчётность для руководства.
— вести проектную и пользовательскую документацию, писать инструкции, обучать сотрудников, поддерживать материалы в актуальном состоянии.
Требования:
— высшее образование в области экономики, менеджмента, бизнес‑информатики, прикладной информатики или смежных направлений.
— от 3 лет в роли бизнес‑аналитика или смежной позиции; от 2 лет — внедрение и настройка CRM, ERP, WMS и аналогичных систем; подтверждённый опыт автоматизации процессов (сервис, проекты, документооборот, HR‑процессы).
— уверенное владение BPMN 2.0 (AS‑IS/TO‑BE), знание Lean‑методологий (Value Stream Mapping, анализ потерь).
— навыки сбора и структурирования требований, подготовка ТЗ и пользовательских историй.
— понимание типовых сценариев ИИ (OCR, чат‑боты, прогнозирование, обработка документов), работа с LLM и ИИ‑инструментами.
— базовое понимание REST API и интеграций, опыт работы с БД, навыки очистки и трансформации данных для ИИ/ML.
— опыт в Jira, Confluence, MS Visio (или аналогах), BI‑системах.
— базовое знание Python (чтение кода, логика расчётов) — будет преимуществом.
Условия:
— официальное оформление в аккредитованную ИТ-компанию по ТК РФ с первого дня;
— реальные перспективы для карьерного и профессионального роста;
— корпоративные мероприятия (снегоходы, моторные лодки, квадроциклы и т.д.);
— комфортный офис в Технопарке «Горизонт», в 10 мин от м. Дмитровская.
— полностью белая заработная плата (оклад + ежеквартальная премия);
— ДМС со стоматологией и ВЗР после 6 месяцев работы в Компании;
— подарок в 4 часа по случаю личного Дня рождения;
— материальная помощь при важных событиях в жизни (заключение брака, рождение детей и другое);
— комфортный график работы 5/2 с возможностью выбрать оптимальное для себя начало рабочего дня с 9-10 утра. В предпраздничные дни сокращение рабочего времени на 1 час.
Задачи:
— разрабатывать новую бизнес-логику, бизнес-процессы и модули системы Directum HR Pro;
— вместе с командой писать много кода и автотестов;
— проводить code review;
— участвовать в проектировании новых функций с использованием User Story Mapping, Customer Journey Mapping, Domain-Driven Design;
— анализировать и воспроизводить дефекты с их исправлением.
Требования:
— умение декомпозировать крупные задачи на мелкие, оценивать трудоемкость и прогнозировать сроки;
— умение работать с неопределенностью, выявлять неочевидные требования и помогать формулировать критерии приёмки;
— развитое системное мышление, понимание User Story Mapping, Customer Journey Mapping, Domain-Driven Design;
— стремление к балансу между производительностью и стоимостью, сложностью и гибкостью;
— умение обеспечивать масштабируемость, стабильность и безопасность системы;
— опыт менторинга менее опытных коллег;
— опыт коммерческой разработки на C# .Net от 5 лет;
— опыт поиска, профилирования и оптимизации узких мест приложений;
— опыт проектирования, разработки и документирования публичного API;
— опыт работы с автоматизированным тестированием (Unit/Integration/E2E/UI, TDD, BDD);
— опыт работы с базами данных, PostgreSQL будет плюсом.
Условия:
— работа в стабильной федеральной компании Directum, лидере рынка;
— решение сложных востребованных задач без готовых решений или аналогов;
— практика TDD, рефакторинга, техдолга, code review, анализа производительности;
— профессиональное развитие: митапы, выступления на ИТ-конференциях, мозговые штурмы, инженерные дни, внутреннее обучение;
— достойная оплата, обсуждается индивидуально, регулярные пересмотры;
— официальное трудоустройство;
— возможность удалённой работы или в офисах Directum в Ижевске, Уфе, Тюмени;
— ДМС, обучение и другие корпоративные плюшки.
Location: Georgia; Rhode Island; New Jersey; Delaware; Maine; Maryland; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; New Hampshire; New York
Workplace: Hybrid
Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Over the last 2 years, Chainalysis has made big bets and moved fast to capture the market opportunity in front of us: we've accelerated growth, landed enterprise-wide contracts at the world's largest financial institutions, completed four acquisitions to build our AI talent and expand our products, and launched our first agentic product to select customers.
The Talent Acquisition team at Chainalysis is responsible for scaling the most important ingredient to our success: people. Our job is to build and execute a talent acquisition strategy that is inclusive, rigorous, and repeatable around the world. As we enter a period of significant go-to-market growth, we're investing heavily in our sales organization and need a recruiter who can match that pace.
We're looking for a Recruiter, Go-to-Market who will own and drive hiring for sales and go-to-market roles at Chainalysis. This is a high-volume, outbound-heavy role. You'll spend a meaningful portion of your time building pipeline through direct sourcing, identifying and engaging top sales talent across crypto, fintech, and traditional financial services. You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires. You'll work closely with hiring managers across our enterprise and public sector sales teams, acting as a recruiting partner who understands the business and delivers results.
Please note that this position is a 6 month Fixed Term Contract initially
IN THIS ROLE, YOU'LL:
BUILD PIPELINE THROUGH OUTBOUND SOURCING
- Own pipeline generation for go-to-market roles, with a heavy emphasis on proactive outbound sourcing to find and engage top sales talent
- Map the competitive landscape across crypto, fintech, and traditional financial services to identify where strong Account Executives and quota-carrying sellers work today
- Develop creative sourcing strategies that go beyond LinkedIn InMails, including referral generation, community engagement, and direct outreach campaigns
- Maintain a high volume of outbound activity to keep pipeline ahead of hiring demand
RUN FULL-CYCLE RECRUITING AT PACE
- Own the full recruiting lifecycle for go-to-market roles, from intake and sourcing through offer negotiation and close
- Manage a high-volume requisition load across enterprise and public sector go-to-market teams
- Move candidates through the process efficiently while delivering a thoughtful, personalized, and transparent candidate experience at every step
- Make data-driven decisions about pipeline health, conversion rates, and sourcing channel effectiveness to keep hiring on track
PARTNER WITH HIRING MANAGERS AND THE BUSINESS
- Build trusted relationships with sales leaders to develop a deep understanding of their teams, priorities, and what great looks like for each hire
- Guide hiring managers through the recruiting process with clear communication, calibrated expectations, and market insights
- Share competitive intelligence on talent availability, compensation benchmarks, and hiring trends across relevant markets
- Provide regular pipeline updates and flag risks early so hiring plans stay on schedule
CONTRIBUTE TO TALENT ACQUISITION AS A TEAM
- Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
- Share sourcing wins, market learnings, and process improvements across the Talent Acquisition team
- Identify opportunities to improve recruiting workflows, tools, and candidate experiences
- Occasionally provide recruiting support for roles outside of go-to-market as priorities and bandwidth allow
WE'RE LOOKING FOR CANDIDATES WHO HAVE:
- 3+ years of full-cycle recruiting experience with a strong track record of hiring sales and go-to-market talent, specifically quota-carrying roles such as Account Executives, Sales Engineers, and Business Development Representatives
- Demonstrated outbound sourcing ability: you build your own pipeline, generate candidate interest through direct outreach, and do not rely on inbound applications to fill roles
- Proven track record of recruiting sales talent within the SaaS and Cybersecurity sectors, with a specific focus on candidates who have successfully sold complex solutions into the Fintech, Cryptocurrency, or Traditional Financial Services markets.
- Comfort operating at high volume and managing multiple open requisitions simultaneously without dropping quality or candidate experience
- Strong organizational skills with sharp attention to detail and consistent follow-through on every candidate and requisition
- The ability to build credibility with hiring managers quickly, communicate market realities clearly, and guide decisions with data
- A collaborative, low-ego approach to working on a small, close-knit Talent Acquisition team
- Curiosity about our industry and genuine interest in learning the Chainalysis product suite and competitive landscape
NICE TO HAVE:
- Experience recruiting for public sector go-to-market roles (Federal, DoD/Intel)
- Familiarity with government clearance requirements and their impact on candidate pools
- Experience at a high-growth or pre-IPO technology company
- Experience working with Ashby ATS and sourcing tools
- Recruiting experience beyond core sales roles, such as professional services, solutions engineering, or customer success
This role is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX, Dallas, TX, New York, NY
About the Role
The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.
What you'll do as a Solution Strategy Lead
Scaling Cloudflare’s most complex and critical accounts requires unparalleled focus. While Client Directors own the commercial relationships and Customer Engineers drive pre-sales, this role serves as the essential strategic link bridging the two. As a dedicated trusted advisor for 1–5 of our highest-value accounts, you will take a deeply consultative approach to map the customer's entire technical ecosystem. You will drive enterprise-wide transformation from initial strategic positioning through the complete customer lifecycle.
You are the single thread connecting high-level strategy to flawless execution, orchestrating cross-functional teams to deliver exceptional outcomes. While not a "hands-on-keyboard" engineering role, you possess the technical acumen to proactively steer complex engagements and step in decisively when it matters most.
Platform Focus Areas
Accelerate ARR growth by orchestrating parallel expansion motions across three distinct platform domains.
App Modernization
Scope:
Migration from legacy application architectures to Cloudflare's edge platform. Includes moving workloads from on-premise or hyperscale compute to Workers, consolidating storage on R2, and modernizing data layers with D1 and Durable Objects, all while considering security posture.
Stakeholders:
VP Engineering, Platform Architects, Infrastructure leads, CISO
Developer
Scope:
Adoption of Cloudflare's developer platform for new application development. Workers, Workers KV, Pages, Queues, Durable Objects, R2, D1. Positioning Cloudflare as the compute and storage layer for net-new projects.
Stakeholders:
VP Engineering, Developer Experience leads, Platform teams
AI
Scope:
Adoption of Cloudflare's AI infrastructure for inference and orchestration. Workers AI, Vectorize, AI Gateway. Positioning Cloudflare as the AI inference layer at the edge.
Stakeholders:
CTO, Head of AI/ML, Data Platform leads
Core Accountabilities
Accountability
Description
Platform Adoption Roadmapping
Develop account-specific adoption plans across App Modernization, Developer, and AI. Map customer workloads to Cloudflare capabilities. Define sequencing and milestones.
Cross-Functional Coordination
Coordinate SE, CS, and Product resources against adoption milestones. Run account team operating rhythm. Ensure internal alignment on customer priorities.
Technical Executive Relationships
Build relationships with CTOs, VPs of Engineering, and Platform Architects. Engage technical decision-makers on platform strategy. CD retains procurement and CFO relationships.
Expansion Development
Identify and qualify platform expansion opportunities. Hand off to CD when commercial-ready. This individual builds the case; CD closes the deal.
Voice of Customer to Product
Bring strategic customer requirements into Product roadmap discussions. Provide quarterly briefings on adoption patterns, blockers, and feature needs.
Success Metrics
Platform Adoption
Products per account: Number of Cloudflare products in production per strategic account
Developer platform adoption: Strategic accounts with Workers, R2, or D1 in production
AI adoption: Strategic accounts with Workers AI or AI Gateway in production
Revenue Influence
Expansion pipeline: Dollar value of platform expansion opportunities developed and handed to CD
Net Revenue Retention: NRR on strategic account portfolio (shared metric with CD)
Product Feedback
Requirements submitted: Strategic customer requirements brought to Product quarterly
Adoption blockers resolved: Product or engineering issues addressed that were blocking adoption
Customer-Facing Positioning
To customer executives, this role helps them realize value from Cloudflare's entire platform:
An expert and trusted advisor; peer to their architects and technical leads
Focused on Platform adoption and business outcomes, not transactions
Turns platform capabilities into production workloads and business value
The Profile
Architectural Command:
10+ years of experience in Customer Engineering Leadership, Product Management, Consulting, or Technical Strategy within a global SaaS or infrastructure environment.
Executive Presence:
Exceptional communication skills with the ability to influence C-level executives and internal product leads simultaneously.
Relentless Curiosity:
A natural obsession with "How it works" and "How it could be better." You are driven to discover the architectural truth behind every customer challenge.
Bias for Action:
You don't just identify problems; you build the "Formation" to solve them. You are comfortable in high-pressure, ambiguous environments.
Desirable skills, knowledge and experience
7+ years of deployment experience in similar role or experience in a technical leadership role
Previous experience as a Customer Engineer leader, consultant or technical marketing engineer building, architecting or deploying security solutions
Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
Proven track record using AI to help drive revenue
Strong knowledge of Security Architecture, Design and Operations
Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
Proven experience working with customers and partners in successful design and deployment of solutions
Ability to juggle and successfully drive projects with customers, prospects, and partners.
Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For New York City based hires: Estimated annual salary of $273,000.00 to $341,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | London, UK | Lisbon, Portugal
About the Department
The Product Management team at Cloudflare steers the strategy, roadmap, and execution that powers a faster, more secure internet. As part of the Zero Trust Security organization, our Email Security team is redefining how the enterprise's most trusted — and most targeted — communication channel gets protected, evolving a platform already trusted by Fortune 500 and Global 2000 organizations into a fast, secure pillar natively integrated with Cloudflare's Zero Trust stack.
About the role
Email remains the most trusted, yet most targeted, communication channel in the enterprise. At Cloudflare, we have a proven email security solution which is trusted by Fortune 500 and Global 2000 organizations. We’re looking for an experienced, technical product manager to continue to differentiate our solution in the market, make difficult investment decisions, and own delivering an enterprise-grade email security platform that is fast, secure, and natively integrated with Cloudflare's Zero Trust stack.
We are seeking an autonomous, determined, and pragmatic individual who possesses strong conviction, humility, and a decisive bias toward action.
What you'll do
In this role, you’ll be responsible for defining how some of the world's most sophisticated organizations protect their communication, leading the industry's shift away from legacy "boxes" toward an AI-first, cloud-native, and identity-aware security posture.
Key responsibilities involve continuously investing in threat intelligence, sustaining current security detection capabilities, rapidly developing features, and expanding into new markets.
Responsibilities
Own Email Security.
Architect and own the strategic roadmap for our Email Security solution, ensuring Cloudflare remains the definitive answer to evolving threats like Business Email Compromise (BEC) and advanced phishing.
Shape Intelligence and Detections.
Work alongside our Threat Intelligence and Detections teams to improve how customers consume, enforce, and understand Cloudflare One. Influence product direction, connect customer needs across the enterprise and own selected initiatives when dedicated leadership will accelerate an important outcome.
Support Zero Trust Security.
Bolster the seamless integration of Email Security into the broader Cloudflare stack, architecting a "better together" experience that bridges Gateway, CASB, and DLP into a single, powerhouse defense layer.
Talk to Customers
. Build trust with engineering and sales by rigorously documenting first-hand experiences with internal and external customers.
Drive new business.
Act as the strategic engine for growth, building the features and competitive differentiators needed to displace legacy incumbents and win the hearts and minds of Global 2000 CISOs.
Evangelize the Platform.
Use the product daily and serve as a technical and strategic leader, representing the Email Security vision to internal stakeholders, the sales field, and the broader security community.
Desirable Skills, Knowledge, and Experience:
7+ years of experience
as product manager, with a proven track record of owning and scaling complex enterprise security products in a high-growth environment.
Be customer obsessed.
At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses.
Write Persuasively.
The best product managers at Cloudflare are exceptional storytellers. They distill complex ideas into simple ones by using context, empathy, transparency, and evidence.
Build with conviction.
Demonstrated experience leading with conviction to build products designed to win in a highly competitive market, with a focus on feature differentiation and displacement strategy.
Maintain domain knowledge.
Comfortable navigating architectural trade-offs with senior engineers regarding mail flow (M365/Google Workspace), cloud infrastructure, and API performance.
Have high ownership.
Comfortable being accountable for the entire product lifecycle, from high-fidelity PRDs to collaborating with cross-functional teams for global launches.
Make data-driven decisions.
Ability to leverage complex datasets to build intuitive conviction in your views and effectively persuade others
Bonus Points:
Be an early adopter.
You’ve enthusiastically adopted the latest generation of agentic coding tools, and you can use them effectively to navigate a codebase, dependency mapping, or prototype experiences for your feature area.
Fluent in Zero Trust security.
A deep understanding of modern security architectures and the value of a unified platform approach (Identity, Device, and Data security).
Experience with detections.
Familiarity with the mechanics of modern email threats and how machine learning can be used for detection.
Good design sense.
You’re comfortable collaborating with design engineers to translate the requirements into lo-fi prototypes.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary is between €68,000 - €94,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Applied AI Engineer, your mission is to make Mistral AI-native from the inside. You lead the design and delivery of production-grade AI systems in rapid cycles, building the iconic use case for multiple department (eg: GTM, HR, Engineering, Finance, ect) in your portfolio. You sit where product, engineering and the business overlap, turning advanced technology into real-world solutions that move a metric.
You translate complex, often ambiguous business requirements into engineered solutions that work at scale. You act as the technical lead for your departments and contribute as an Individual contributor you guide the technical choices, build the solution end to end, drive adoption, and keep improving it. Your goal is to build clients trust, and deliver high ROI solutions, not a hit-and-run POC.
WHAT YOU WILL DO
- Run discovery with department heads and key users, map their workflows, and turn ambiguous needs into a prioritized use-case backlog with clear expected value.
- Deliver end to end: design and ship production-grade full-stack apps (Python/FastAPI, React) and AI systems, from scoping through deployment and adoption.
- Encode business rules, KPIs and ROI metrics as durable datalake assets and app logic, so your departments run on trustworthy, observable data.
- Dogfood the latest Mistral products as a first internal user, and turn what you learn into credible product feedback that shapes the roadmap.
- Own architecture for your surface: keep it scalable, secure and observable, with a high bar on clean code.
- Spot patterns across departments and lift one-off solutions into reusable building blocks.
WHAT WE'RE LOOKING FOR
- At least 3 years building and deploying production AI software.
- Strong full-stack engineer: Python/TypeScript, scalable backends (FastAPI/Node), and enough frontend (React/Vue) to ship a usable app yourself.
- Hands-on with modern GenAI use cases: RAG, agents, workflows, orchestration and evaluation.
- Strong command of vibe-coding tools, paired with genuine care for clean code and architecture: speed without slop.
- Strong ownership and a bias for delivery. This is made for high-velocity engineers who already have experience.
- Fluent in AI-native tools (Slack, Linear, etc.).
- Passionate about solving customer problems. Here, your customers are Mistral's own teams.
- Excellent communication in fluent English: you can explain a technical idea to a lawyer, a marketer and a staff engineer in the same afternoon.
NICE TO HAVE
- Exposure to Legal, Public Affairs, Marketing or Compute/Infra domains, or a track record of getting fluent in an unfamiliar domain fast.
- Data engineering or analytics experience (warehouse modeling, dbt, dashboards).
- Contributions to open-source projects, especially around LLMs.
- A builder's instinct for internal tooling and platform reuse.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - Brazil; Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, LATAM Carrier Relations.
About the job
Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. This role is pivotal in ensuring seamless communication services, driving a localized supply strategy, and fostering strategic partnerships with regional carriers. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region. The ideal candidate brings a robust background in telecommunications, deep expertise in LATAM regulatory environments, and a track record of building high-performing teams.
Responsibilities
In this role, you’ll:
Team Leadership:
Lead and mentor a team of carrier relations specialists across LATAM, fostering a collaborative, high-performance, and region-aware culture.
Sales Alignment & Demand Strategy:
Partner closely with Sales and Product teams to analyze market trends, understand customer demand, and co-develop country-specific supply strategies tailored to individual LATAM markets.
Carrier/Supply Partnerships & Negotiation:
Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions, expand coverage, and optimize service delivery.
Regulatory & Market Intelligence:
Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across all LATAM territories.
Performance & KPI Management:
Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals.
Operational Execution:
Act as an escalation point to resolve regional carrier/supplier service issues, minimizing operational disruption and maintaining high service reliability.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 10 years in the telecommunications services industry, with at least 5 years in a leadership role managing carrier relations.
Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments.
Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand.
Strong negotiation, influence, and communication skills in complex multi-country environments.
Data-driven, analytical approach to decision-making and route optimization.
Fluency in Spanish, English and Portuguese.
Desired:
Bachelor's degree in Telecommunications, Business Administration, or a related field (Master's degree preferred).
Familiarity with core communication protocols and standards (e.g., SS7, ISUP, MAP, SIP).
Location
This role will be remote, and based in Colombia or Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Customer Success Team
The Customer Success Team owns full project lifecycles and client deliveries end-to-end; keeping Security Research, Secure Development, Engineering, Sales, Solutions, Executive team and clients aligned on a shared plan throughout the entire delivery. Core responsibility of the Customer Success team is client satisfaction as well as supporting any renewal discussions and ongoing partnership. The type of deliveries span across the security services work (audits, reviews, applied research), smart contract library development, web3 tooling as well as marketing and developer relationship engagements.
What you'll be doing
Own the Engagement:
Own the full lifecycle of strategic ecosystem accounts, from kickoff through delivery, renewal, and expansion. Serve as the primary point of contact and trusted advisor for each client.
Drive Delivery:
Lead client kickoffs, manage scope through a structured change-order process, oversee end-to-end audit delivery, coordinate quality review and publishing, and proactively escalate risks to internal leadership.
Administer Program Governance:
Operate the day-to-day governance framework for each engagement — RASCI matrices, workstream structures, and engagement models — and keep the program's working cadence and reporting metrics current. Maintain core program artifacts (milestone plans, scope/MVP definitions, RAID logs) as the definitive source of truth, and formulate executive-level status reports for client and internal leadership.
Orchestrate Technical Delivery:
Coordinate architecture and requirements sessions with client engineering teams and translate outcomes into actionable delivery milestones. Oversee delivery across audit and engineering teams — backlogs, sprints, and stage gates — to ensure high-quality, on-time releases, and provide formal go/no-go recommendations at key milestones. Manage technical dependencies including repository access, audit cycles, and vendor onboarding, collaborating with legal on contractual or SOW-related blockers.
Coordinate Third-Party Infrastructure:
Synchronize delivery timelines and technical specifications with third-party infrastructure providers and partners, supporting senior leadership in commercial and contractual decision-making where needed.
Facilitate Dependency Mapping & Risk Management:
Facilitate stakeholder coordination and dependency mapping across cross-functional teams, resolving operational blockers at the working level and escalating critical decisions to senior stakeholders. Maintain the program's risk and compliance register and drive a regular cadence for regulatory-readiness governance and mitigation.
Build Account Intelligence:
Maintain deep, current knowledge of each ecosystem's goals, tech stack, governance, roadmap, and funding landscape. Anticipate client needs and surface opportunities before they are asked for.
Grow the Account:
Partner with Sales, Secure Development, Security Services, and Growth to identify upsell opportunities, build compelling renewal narratives tied to value delivered, and contribute directly to the business unit's recurring revenue and subscription targets. Coordinate on target-state and go-to-market use cases, monitoring GTM execution and flagging slippage to program leadership.
Engage Technically:
Review codebases at a high level for estimation purposes, hold meaningful technical conversations with client engineering teams, and translate between the client's technical context and OpenZeppelin's delivery teams.
Operate with Rigor:
Monitor team performance against key delivery metrics including resource utilization, allocation, and on-time delivery. Use our internal tooling (GitHub, Notion, Slack, HubSpot, and our internal automation system) to streamline workflows and reduce operational overhead.
Deliver Unreasonable Hospitality:
Every interaction should exceed expectations. You set the standard for exceptional client care across all account touchpoints, and the judgment calls that AI tooling cannot replicate are yours to make.
You have
5+ years of experience in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture, or a closely related customer-facing technical role.
Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with renewal and expansion responsibility.
Technical background sufficient to review code at a high level for estimation and to hold credible conversations about smart contract architecture. You do not need to write Solidity, but you should not be lost in a code review.
Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and the dynamics of open-source business models. Genuine passion for the space.
Solidity or Rust reading proficiency, or hands-on cybersecurity experience.
Exceptional relationship-building skills. Clients call you first because they want to, not because they have to.
Strong commercial instincts: experience managing renewal cycles, negotiating change orders, and building account expansion narratives.
Superb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones.
Advanced English; excellent written and verbal communication. Comfortable presenting to a CTO and a CFO in the same meeting.
Advanced knowledge of project management and collaboration tools including GitHub, Notion, Linear, Slack, and HubSpot.
Comfort working in a fully remote, async-first, globally distributed environment.
Nice to have
Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations.
Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor).
Project management certification (PMP, Scrum Master, or equivalent).
Background in solutions consulting, technical pre-sales, or professional services delivery.
Experience in a high-growth startup building processes from scratch.
PMO or people management experience.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Задачи:
— Осуществлять сбор первичных требований у бизнес заказчиков;
— Взаимодействовать с другими IT-командами;
— Разрабатывать новый функционал и перерабатывать существующий по заказу бизнеса;
— Разрабатывать технические спецификации на программные компоненты и их взаимодействие;
— Проводить внутреннее и приёмочное тестирования;
— Проводить анализ и апробацию новых технологий и инструментов;
— Участвовать в разборе инцидентов;
Требования:
— Понимание принципов разработки ПО;
— Опыт работы в проектах с динамическим (Scrum, Kanban) управлением бэклога;
— Опыт проведение анализа, декомпозициии и постановки задач разработчикам;
— Опыт работы с финансовыми сервисами;
— Навыки описания функциональных и нефункциональных требований и подготовки ТЗ;
— Умение работать с формализованными и неформализованными требованиями;
— Навыки формирования Use Case, User Story, User Journey Map / Customer Journey Map;
— Умение читать и составлять диаграммы следующих нотациях: BPMN, Sequence diagram, Data flow diagram;
— Знание основных паттернов и способов интеграции информационных систем (REST, Soap, GraphQl, Message broker);
— Понимание основных принципов построения и проектирования реляционных БД;
— Знание SQL на уровне написания простых запросов с использованием join и агрегатных функций;
— Владение инструментами: Jira, Confluence, Visio, DrawIo, PlantUML, Postman, SoapUI, Kibana, Grafana;
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Head of Regulated Industries – Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and Healthcare & Life Sciences (HCLS) customers. Think banks, insurers, asset and wealth managers and financial data providers; health systems, hospitals and payers; and pharmaceutical, biotech and life-sciences organizations. You'll directly coach and develop a team of Customer Success Managers who drive value across the full product portfolio (Claude Platform, Claude Code, Claude Cowork). These are organizations where deployment runs through compliance, procurement, security review, model risk and legal before it reaches an end user.
You'll partner day to day with the Regulated Industries sales organization so that customers experience one Anthropic from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles.
You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the initial team yourself. As the book expands you'll continue to add managers underneath you and manage through them. We're looking for someone who has already led a success business in regulated environments and wants to build the operating model that lets it scale.
Responsibilities:
Directly manage and develop a team of Customer Success Managers covering Financial Services and Healthcare & Life Sciences enterprise accounts — the Regulated Industries book — across all Anthropic products.
Own the hiring plan for the team, including sourcing for regulated-industry experience, onboarding and ramp design; later, hire and develop team leads and shift to managing through them.
Coach the team on success practice specific to regulated customers. That includes navigating compliance, procurement, security and model-risk reviews; building champions across business, technology and risk functions; change management under strict controls; and value realization across consumption and seat-based models.
Drive team accountability to core CS metrics: expansion (consumption growth, adoption), customer health, retention (NRR) and customer satisfaction (CSAT).
Join strategic customer engagements and escalations, with executive presence in front of CIOs, CISOs, chief risk and compliance officers, heads of business lines and board-level sponsors.
Build and refine the regulated-industries success methodology. Success planning frameworks that map the governance path to consumption; QBR and executive-briefing templates; security and compliance readiness playbooks; reference architectures and expansion playbooks that transfer from one regulated customer to the next.
Partner closely with the Regulated Industries sales organization to align on account strategy, set clear ownership between AEs and CSMs, and manage handoffs so long deployment cycles don't stall between teams.
Collaborate with Product, Engineering, Security, Legal and Marketing to advocate for regulated customers' needs and translate field signal into product direction.
Establish an AI-first, innovation-focused team culture; improve team processes and deepen hands-on product expertise.
Conduct regular 1:1s, performance reviews and career development planning for direct reports.
Own portfolio-level planning and forecasting, including renewal-risk mitigation and consumption development across the regulated book.
Serve as the escalation point for at-risk customers and complex situations in the team's portfolio.
Develop advocacy assets for regulated customers: case studies, references and reference architectures that can be shared within compliance constraints.
Champion responsible AI deployment practices with customers and represent Anthropic's values in every customer interaction.
You may be a good fit if you have:
10+ years in customer success, account management or customer-facing roles, with 5+ years of front-line management experience; 2+ years of experience managing managers.
Direct experience driving a Success business with regulated customers — financial services, healthcare and life sciences, or comparable regulated sectors. That means working through compliance, procurement, security review, risk and legal gates and consensus-building across executives to get to consumption.
A proven track record of managing and building customer success teams in SaaS, API or AI/ML companies.
Experience managing enterprise portfolios, including accounts with multi-million dollar annual contract values and deployment cycles measured in quarters, not weeks.
Demonstrated ability to drive outcomes in organizations with many decision-makers and no single owner, and to coach a team to do the same.
A strong understanding of both consumption-based and seat-based business models, with a record of driving adoption, expansion and value realization across them.
Experience developing repeatable frameworks, playbooks or enablement programs that other teams adopted independently of you.
Technical fluency to understand AI/ML products and the deployment, data and security considerations regulated customers raise.
Working knowledge of the regulatory and compliance frameworks these customers operate under e.g. HIPAA, FDA and healthcare data-security requirements
Strong executive presence with both business and risk-side leaders. Represents Anthropic credibly in a CISO or model-risk conversation as well as a CFO one.
Strong business acumen: articulating value, calculating ROI and driving customer business outcomes.
The ability to balance strategic thinking with tactical execution, and to context-switch between coaching, customer engagement and operational planning.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
Passion for responsible AI development and for helping customers transform their businesses with cutting-edge technology.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions.
You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects."
This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time.
You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey.
Responsibilities:
Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products.
Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support.
Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time
Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready
Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes.
Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room.
Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations.
Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion.
Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once.
You may be a good fit if you have:
5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs.
Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises.
Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call.
Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth.
Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist.
You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working.
Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it.
Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale.
Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously.
Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders.
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sao Paolo
Workplace: hybrid
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
We are seeking an Anti-Money Laundering Manager to lead our financial crime prevention and regulatory compliance efforts in Brazil. In this critical leadership role, you will act as the responsible for the Prevention of Money Laundering and Terrorist Financing.
You will be exclusively responsible for overseeing regulatory reporting to the relevant Brazilian authorities, maintaining and implementing compliance policies, and managing all financial crime prevention activities. This role ensures that our operations meet all local regulatory requirements as we continue to scale our financial services and local payment capabilities in the region.
What you will do:
AML / CFT / Sanctions Compliance
Act as the responsible Manager for PLD/FT, maintaining direct reporting lines to the Board of Directors/Executive Office as required by Brazilian law.
Ensure effective AML/CTF/Sanctions compliance throughout the Brazilian business.
Act as the primary reporting agent and correspondent to COAF (Conselho de Controle de Atividades Financeiras).
Identify AML/CTF/Sanctions risks associated with business practices, products, and services in the Brazilian market.
Maintain and further develop AML/CTF/Sanctions policies, programs, practices, and procedures to remain in compliance with current BACEN regulations, requirements of external partners, and best practices.
Monitor developments and new trends in the Brazilian and international AML/CTF framework.
Regulatory Compliance
Be the central point of contact with the Central Bank of Brazil (BACEN) and other regulatory authorities for anti-money laundering and combating the financing of terrorism purposes.
Ensure that the Brazilian business meets its regulatory requirements and mitigates AML/CTF/Sanctions risks to avoid breaches, fines, and regulatory sanctions.
Oversee AML compliance regarding participation and membership with local and international payment systems and networks (such as PIX, Mastercard, Visa, Elo, etc.).
Prepare periodic regulatory reports required by Brazilian legislation.
Assist with regulatory inquiries and inspections, as well as internal and external audits.
Transaction Monitoring & Reporting
Identify, monitor, and formally report Suspicious Transaction Reports (STRs) to COAF.
Continuously improve transaction monitoring systems to detect and report suspicious activities.
Perform ad-hoc reviews to ensure the effectiveness of transaction monitoring processes and procedures.
Customer KYC/KYB & Onboarding
Oversee and manage the Know Your Customer (KYC) and Know Your Business (KYB) onboarding processes for new customers.
Review and update KYC/KYB profiles for existing customers.
Ensure compliance with local Brazilian and international regulatory requirements related to customer identification and verification.
Training & Awareness
Prepare and provide tailor-made AML/CTF/Sanctions training for the staff in Brazil.
Provide actionable advice and assistance to other operational functions dealing with AML/CTF-related matters.
Who we are looking for:
5+ years of effective working experience as an AML/CFT manager or Head of PLD/FT at a payment institution, credit institution, or EMI in Brazil.
Regulatory Expertise: Deep, hands-on knowledge of Brazilian financial regulations, specifically BACEN and COAF rules (including Law No. 9,613/1998 and BCB Circular No. 3,978/2020).
Experience liaising with bank partners, auditors, and financial regulators (BACEN), with the ability to handle regulatory inquiries, inspections, and audits.
Solid experience in drafting, reviewing, and updating AML/CTF/Sanctions policies and procedures to reflect industry best practices and the evolving regulatory environment.
Excellent analytical and organizational skills with strong attention to detail.
Confidence to interact with individuals from all levels of the business and relevant external partners, including C-level executives.
University degree in a relevant field.
Language: Excellent English and Portuguese is an absolute must.
Certification: CAMS or ICA certification is highly preferred and considered a strong bonus.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоUkraine
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ГибридGeorgia; Rhode Island; New Jersey; Delaware; Maine; Maryland; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; New Hampshire; New York; You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires; Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
УдалённоЮАР; We are an equal opportunity employer and welcome applicants from all backgrounds
leadГеография найма не уточнена
seniorГеография найма не уточнена
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - Brazil; Remote - Colombia
УдалённоSuperb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones