Location: London, United Kingdom
Workplace: fully
At FutureLearn, part of Global University Systems (GUS), we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.
We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.
We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.
What’s the opportunity?
The Admissions Officer is responsible for the accurate and timely processing and assessment of student applications, ensuring that applicants meet the relevant academic, admissions and eligibility requirements before an admissions decision is made.
The role will primarily support postgraduate admissions, including the assessment of UK and international applications, verification of academic and supporting documentation, assessment of fee status where applicable, and accurate maintenance of student records.
This is an administrative and decision-making role within a fast-paced Higher Education environment, where strong attention to detail, sound judgement, regulatory awareness and effective collaboration are essential.
You will be expected to apply established institutional policies and admissions criteria consistently, identify discrepancies or potential issues, and escalate complex or exceptional cases appropriately.
Responsibilities include but are not limited to
Reporting regularly to the Admissions Manager and providing clear updates on delegated tasks, workload and application volumes.
Processing and assessing postgraduate applications in line with institutional admissions policies, programme entry requirements and agreed procedures.
Reviewing academic qualifications, professional experience and supporting documentation to determine whether applicants meet the relevant admission criteria.
Assessing applications from both UK and international applicants, including reviewing overseas qualifications and relevant supporting evidence.
Checking applications for completeness, accuracy and consistency, identifying discrepancies, missing information or potential concerns and taking appropriate action.
Making admissions decisions within delegated authority and established guidelines, including issuing appropriate offers or escalating cases requiring further consideration.
Applying academic, English-language and other programme-specific entry requirements consistently.
Verifying and authenticating official academic and identity documentation in accordance with established procedures.
Assessing UK fee status where required and applying the relevant Home/Overseas fee-status criteria and institutional procedures.
Maintaining up-to-date knowledge of Higher Education fee assessment regulations in England, including relevant UKCISA guidance and applicable government regulations.
Ensuring that all application and student information is recorded accurately and promptly within the relevant Student Records System, CRM and/or admissions platforms.
Maintaining accurate electronic student records and ensuring that appropriate supporting documentation is retained in accordance with institutional policies and GDPR requirements.
Managing a caseload of applications effectively, prioritising work according to deadlines, intake dates and business requirements.
Identifying recurring issues, process gaps or data-quality problems and escalating these to the Admissions Manager.
Collaborating closely with Student Recruitment, Student Support, Awards, Finance, Compliance and other relevant teams to ensure an efficient and consistent admissions process.
Maintaining and continuously developing knowledge of admissions policies, programme requirements, institutional procedures and relevant UK Higher Education regulations.
Contributing to process improvements designed to increase efficiency, accuracy, compliance and the overall applicant experience.
Supporting audits, quality assurance activities and internal reviews of admissions processes where required.
Handling confidential applicant and student information appropriately and in accordance with GDPR, data protection and institutional policies.
Essential skills, knowledge and experience
Demonstrable previous experience in a Higher Education Admissions role, with specific experience of postgraduate admissions.
Experience processing applications for UK and international postgraduate students.
Good understanding of the UK Higher Education admissions environment and the principles underpinning admissions decision-making.
Demonstrable formal training in Higher Education fee assessment in England, such as recognised UKCISA HE fee-assessment training, or equivalent recognised professional training.
Practical understanding of Home/Overseas fee-status assessment principles and the ability to apply established fee-assessment guidance accurately.
Strong attention to detail and the ability to identify discrepancies, inconsistencies and missing information in applications.
Experience working with Student Records Systems, CRM systems, admissions platforms or similar databases.
Strong administrative and organisational skills, with the ability to manage a high volume of applications and competing deadlines.
Ability to make decisions confidently within established policies and guidelines and to recognise when a case should be escalated.
Strong analytical and critical-thinking skills, with the ability to investigate issues and identify appropriate solutions.
Excellent written and verbal communication skills in English.
Ability to communicate effectively with applicants and colleagues from different cultural and professional backgrounds.
Experience working effectively within an international and cross-functional team.
Strong IT skills, including Microsoft Office applications.
Ability to prioritise workload effectively and meet agreed deadlines.
High level of integrity and discretion when handling confidential student and applicant information.
Commitment to providing a consistent, fair and professional admissions service.
Desirable skills, knowledge and experience
Advanced Microsoft Excel skills, including data analysis, filtering, pivot tables and reporting.
Experience using Salesforce, Microsoft Dynamics or another CRM/student recruitment platform.
Additional language skills would be advantageous.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – We are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
We can't wait to meet you!
#FutureLearnCareers
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale.
This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues.
You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization.
You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem.
KEY RESPONSIBILITIES
LEAD FRONTLINE SUPPORT DELIVERY
- Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth.
- Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs.
- Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests.
- Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements.
- Stay hands-on with complex or sensitive customer issues and model strong technical judgment.
INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY
- Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs.
- Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed.
- Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently.
- Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence.
- Track escalation patterns and use them to prioritize training, documentation, and product improvements.
SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION
- Own improvements to frontline support tooling, routing, workflows, macros, and internal processes.
- Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes.
- Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation.
- Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source.
- Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible.
- Establish shared processes with specialist Support teams while respecting their ownership of technical delivery.
BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY
- Develop onboarding materials and technical training that help agents become autonomous.
- Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful.
- Share customer insights and support trends with Product, Engineering, and go-to-market teams.
- Help coordinate support readiness for new products, features, and processes.
- Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management.
WHAT WE’RE LOOKING FOR
- Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment.
- Senior people-management experience, including leading, coaching, and developing a Support team.
- Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors.
- Experience managing support queues, escalations, service quality, and operational performance.
- Experience improving workflows, tooling, or knowledge management.
- Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience.
- Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences.
- A pragmatic, collaborative approach and comfort working across time zones and functions.
NICE TO HAVE
- Experience with Intercom, Fin, or comparable support and AI automation tools.
- Experience supporting developer tools, APIs, SaaS products, or AI applications.
- Familiarity with scripting or lightweight automation.
- Experience building onboarding programs, technical training, or support playbooks.
- French language skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Head of Compliance & Customer Protection
to join our team.
Your main tasks will be:
Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal;
Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions;
Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions;
Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners;
Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur;
Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings;
Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback;
Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks;
Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures.
We expect from you:
Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal;
Moderation management: priorities, SLAs, quality control, sample-based review;
Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures;
Turning legal requirements into operational rules and instructions for several teams;
Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks;
Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Partner Economics & Incentives manager
to join our team.
Your main tasks will be:
Design the architecture of commissions, bonuses, promotions and commercial leagues, including the economics of tier moves and status retention;
Translate the quantity and quality order into a clear partner action and a commercial incentive;
Calculate the incremental result, payouts, payback, margin and sensitivity; exclude paying for organic growth;
Design pilots, anti-fraud, accrual rules and disputed cases with Analytics, Finance and Compliance/Legal;
Maintain a single catalogue of programmes; hand over conditions to account managers; evaluate the effect after a bonus ends; propose to scale, change or stop.
We expect from you:
Partner and platform unit economics: payouts, margin, cost to serve, payback;
Incentive design that ties a bonus or commission to a specific behaviour change;
Measuring incremental effect: baseline dynamics, comparison group, costs;
Designing commercial leagues and tiers: entry, promotion, status loss;
Anti-fraud: artificial activity, multi-accounts, metric manipulation;
Financial modelling and sensitivity analysis.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Задачи: построение ML-моделей, корректирующих оценки ETA маршрутизатора (от градиентного бустинга до нейросетей и архитектур на основе Transformer по мере роста данных); модели оценки трафика, превращающие GPS-данные в дорожные скорости и исторические профили трафика;
As a Databricks QA Engineer on our data engineering team you will own the quality gate for enterprise data platforms, working directly with customers. Own test strategy and release sign-off on engagements, including documented test plans covering scope, risk, and coverage.
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Bucharest
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
UiPath is looking for a Customer Success Manager to be the strategic partner our largest Northern European customers rely on as they transition towards agentic AI and business orchestration. You'll guide each customer on their AI journey and own the post-sales relationship. You'll help their business functions find where AI agents and orchestration create real value, turn those opportunities into measurable business cases, and make sure the value is delivered and demonstrated to their executive sponsors.
This role suits someone who has advised enterprise executives as a management or technology consultant, or who has run automation or transformation programs inside a large organisation. You're commercially sharp and focused on the customer. You work on your own initiative, you're comfortable in ambiguous situations, and you can deliver results through internal and external teams you don't manage directly.
WHAT YOU'LL DO AT UIPATH
- Trusted advisor: Build strong, multi-level relationships across the customer's business and IT leadership. Become their go-to advisor on agentic automation strategy, operating model and transformation priorities.
- Executive engagement & QBRs: Prepare and run Quarterly Business Reviews with senior customer stakeholders (CIOs, CFOs, VPs of IT, Finance and Operations). Present value delivered, program health and the strategic roadmap in the language of business outcomes.
- Thought leadership: Keep up with trends in AI, agentic automation and the customer's industry. Bring a point of view and fresh ideas to every customer conversation.
- Adoption strategy & value delivery plan: Own each customer's success plan, from strategic objectives through roadmap, milestones and measurable outcomes. Keep it current as the program grows.
- Operating model & change management: Advise customers on governance, CoE and operating-model design, and on the change management needed to scale automation across the enterprise.
- Discovery & use-case identification: Design and orchestrate discovery workshops with business functions (Finance, Procurement, HR, Customer Service, Supply Chain, IT) to find high-value agentic and orchestration use cases. Help customers map their work end to end and see where agents, people and robots should work together.
- Value engineering & ROI: Turn use cases into quantified business cases: cost, capacity, cycle time, quality, risk and revenue impact. Set baselines and KPIs with the customer, track realised value against plan, and become the expert on automation ROI in your accounts.
- Retention & growth: You’re accountable for retention, consumption growth and expansion, co-owning renewal and upsell outcomes with Renewals Specialist and Account Executives. Turn proven value into the case for the next investment.
- Program orchestration: Lead end-to-end delivery across UiPath Professional Services, Partners, Support, Sales and the customer's own teams. Make sure workstreams have clear owners and timelines and deliver on time.
- Risk management & issue resolution: Spot adoption and relationship risks early, build mitigation plans and drive them to resolution. Escalate internally with clear asks when needed.
WHAT YOU'LL BRING TO THE TEAM
- 6+ years' experience in management or technology consulting, or in leading enterprise automation/transformation programs, ideally with some time in a customer success or client-facing role at a technology company
- A proven ability to engage C-level and VP-level stakeholders with confidence, credibility and executive presence, including leading QBRs, steering committees or board-level updates
- Hands-on experience running discovery or design-thinking workshops with business functions and turning the findings into prioritised roadmaps
- Strong business-case and ROI skills: you can build a value model, defend the assumptions to a CFO, and track benefits through to realisation
- Experience with automation, AI or process transformation programs; familiarity with RPA, AI agents, workflow orchestration or intelligent automation platforms is a strong plus
- An AI-first way of working: you already use AI tools in your daily work
- Understanding of enterprise operating models, governance and organisational change management
- A self-starter mindset: autonomous, proactive and driven, with a strong sense of ownership and a bias for action
- Strong customer focus: you measure success by the outcomes your customers achieve
- Ability to influence and coordinate cross-functional teams without direct authority
- Excellent storytelling, communication and presentation skills, written and verbal
- Bachelor's degree in any of business, economics, computer science and engineering (MBA a plus)
- Fluent English; a Nordic language is an advantage
#LI-CS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a Senior Product leader who is excited by rapid experimentation, comfortable making decisions with incomplete information, and loves bringing new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Director or Senior Director of Product, you’ll combine strong product judgment with hands-on prototype and game development. You’ll help determine which opportunities Horton should explore, define how we evaluate progress, and work directly with cross-functional teammates to turn promising ideas into playable prototypes and games.
Lead market and opportunity research to identify promising genres, themes, audiences, and product spaces for Horton to explore.
Evaluate competitive products, player needs, market signals, and emerging opportunities, then turn that research into clear recommendations about what Horton should build and why.
Own the design and evolution of Horton’s game and product evaluation pipeline, defining the stage gates, KPI, benchmarks, decision criteria, and evidence needed to determine whether an idea should be refined, expanded, or stopped.
Partner with analytics, user acquisition, and other stakeholders to define the instrumentation, tests, and benchmarks needed to connect early player interest with product performance.
Partner with designers, engineers, artists, and other product leaders to shape product hypotheses, core loops, player experiences, creative direction, and testing plans.
Work hands-on in prototype and game development, using AI-native workflows, modern game engines, and development tools to turn product hypotheses and market opportunities into playable prototypes and games.
Use AI to accelerate product discovery, game design, prototyping, art and content creation, research, analysis, testing, and production.
Launch prototypes to real players, analyze qualitative and quantitative feedback and product data, and use those insights to guide future iterations and investment decisions.
Balance speed and quality by making thoughtful trade-offs that maximize learning and help the team move with confidence.
Develop repeatable product practices, evaluation tools, and decision-making frameworks that can scale across Horton and Scopely.
Continuously challenge traditional product and game development workflows, and identify opportunities where AI can fundamentally improve how games are explored and made.
What We’re Looking For
Director-level product leadership experience, with a track record shaping or evaluating mobile games or other consumer-facing digital products. Mobile game experience is strongly preferred.
Strong product instincts and the ability to recognize compelling player experiences, differentiated opportunities, and concepts worth testing.
Experience designing or operating product evaluation frameworks, experimentation programs, stage gates, KPI, benchmarks, or other structured decision-making systems.
Strong market and competitive research skills, with the ability to synthesize incomplete or ambiguous information into clear recommendations.
Demonstrated experience using AI as a meaningful part of your creative, product, or development workflow—not simply an interest in emerging technology.
Comfort with hands-on prototype and game development, including the ability to work directly with modern AI tools, game engines, development tools, and agentic workflows. You do not need to be the primary engineer or artist, but you should be able to participate meaningfully in turning ideas into playable experiences.
A bias toward building, testing, and learning rather than relying on lengthy planning cycles.
Comfort with ambiguity, rapid iteration, changing direction, and making decisions before every answer is known.
Excellent communication skills and a collaborative mindset, with the ability to align multidisciplinary teams around clear product goals and decisions.
Passion for games and a strong interest in how AI will change the way games and products are created.
Bonus Points
Experience developing or evaluating casual, hyper-casual, mobile, free-to-play, or live-service games.
Experience with user acquisition creative, playable ads, concept testing, or other forms of early product validation.
Experience launching multiple products, prototypes, or experiments and using market feedback to guide investment.
Fluency with game analytics, retention, engagement, monetization, and other measures of product performance.
Experience working in small, highly autonomous teams or startup environments.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$223,000
—
$281,400 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote
Workplace: remote
Job Summary:
The Clinical Training Support Specialist plays a vital supportive role in designing and managing high-quality onboarding and clinical training across the entire Included Health Clinical Practice/Clinical Org practice—spanning Virtual Care, Population Health, and emerging service lines. Your primary focus will be on instructional design, transforming complex clinical policies and workflows into engaging digital learning content (eLearning modules, video simulations, and interactive scenarios). As a core pillar of the training team, you will manage our Learning Management System (LMS), collect and analyze training data, and act as a dedicated learner assistant to ensure seamless educational rollouts.
While your primary focus is content creation and support, you will also assist in cross-covering live training sessions for various onboarding cohorts. You will be an AI-forward builder who uses AI tools and other technologies to accelerate content development, reduce manual work, and embed just-in-time support into the clinician experience. This role is ideal for an instructional design professional who excels at behind-the-scenes content creation and LMS administration, yet remains flexible enough to step into the room to support live learners and educators when needed.
Responsibilities:
1. Content Creation, Execution & Maintenance
Prepare, use, and update existing training materials (slides, facilitator guides, job aids, scenarios, and exercises) created and/or approved by the Senior Clinical Training Specialists, Manager, and CKE team.
Surface content gaps or inconsistencies you see during training (e.g., slide doesn’t match CRC, workflow screenshot is outdated) so they can be prioritized for formal updates.
Use LMS and training tools at a proficient user level (launching sessions, tracking completions, pulling basic reports).
Design instruction based on clinical workflows in collaboration with CKE team and stakeholders.
2. Cross-Service Line Clinical Facilitation
Deliver live virtual training (group sessions, small-group breakouts, and 1:1 coaching) for clinical new hires and tenured clinicians across Virtual Care and Population Health service lines.
Facilitate a mix of foundational, workflow, and application-based sessions (e.g., documentation practice, care plan workflows, triage scenarios, navigation workflows) using adult learning best practices.
Support or co-lead clinical simulations, mock calls, and role plays, observing performance, giving clear, behavior-based feedback, and escalating clinical safety concerns appropriately.
Flex into different service lines as hiring volume, redesign work, or audit findings shift the training portfolio — maintaining sufficient cross-training to be safe and effective wherever you are deployed.
3. Cohort Support & Learner Coaching
Partner with the Senior Clinical Training Specialists to execute the day-to-day plan for new hire cohorts (agenda, timing, logistics, handoff points).
Monitor learner engagement, participation, and performance during sessions; identify individuals who need additional support and provide targeted coaching or remediation as directed by the Senior(s) and Manager.
Use rubrics, checklists, and competency tools to document learner progress and escalate concerns regarding readiness for independent work.
Contribute to a psychologically safe learning environment where clinicians can practice, make mistakes, and receive direct but supportive feedback.
4. Data, Feedback, and Continuous Improvement
Capture and share learner feedback, questions, and pain points from the classroom in a structured way to inform curriculum improvements and service-line decisions.
Create and monitor formal metrics for learning and successful application of skills.
Use available data (e.g., knowledge checks, simulation scores, survey results) to describe trends you’re seeing in learner performance and experience, and to validate where additional coaching or clarification is needed.
Participate in course audits, pilots, and retrospectives, giving concrete recommendations on pacing, activities, and scaffolding from the trainer perspective.
Champion a “Spirit of Inquiry” by modeling curiosity, evidence-based practice, and openness to feedback in your own facilitation.
5. Surge Support & Operational Flex
During surge periods or large cohorts, act as co-facilitator/producer, managing breakout rooms, chat questions, tech issues, and basic operational workflows so Senior Trainers can focus on high-complexity clinical teaching and stakeholder interactions.
Lead or co-lead baseline operational sessions (e.g., navigation of training environments, structured documentation practice, non-clinical workflows) when appropriate to free up Senior bandwidth.
Adhere to and reinforce capacity rules and surge protocols defined by the Manager and Senior Trainers (e.g., ratio rules, blackout dates, backup facilitator coverage).
Required Qualifications:
Experience:
2+ years of experience in formal clinical/healthcare training, precepting, clinical education, or adult learning.
Specifically, instructional design, LMS management, data collection, learner assistance, etc.
Facilitation & communication:
Strong virtual facilitation skills (Zoom/Google Meet or similar).
Demonstrated ability to explain complex clinical workflows in clear, practical language and to give direct, respectful feedback to peers or learners.
Collaboration & adaptability:
Comfortable flexing between service lines, cohorts, and workstreams as priorities change.
Proven ability to build trust with clinicians, people leaders, and cross-functional partners.
Preferred Qualifications:
Clinical credentials: RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable).
Experience in one or more of Included Health’s core clinical environments (e.g., Urgent Care, Behavioral Health, Virtual Primary Care, Care Management, Triage, Navigation).
Familiarity with Athena or similar EHR.
Exposure to instructional design principles (e.g., ADDIE, flipped classroom, scaffolding).
Experience working in a fast-paced, high-change or virtual-first environment, comfortable iterating based on feedback and data.
The salary range for this full time position is $67,850.00 - $94,000.00 + equity + benefits. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
-Remote-first culture
-401(k) savings plan through Fidelity
-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
-12 weeks of 100% Paid Parental leave
-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
-Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Responsibilities:
— Develop and maintain frontend applications using React.js, Next.js, and TypeScript.
— Implement micro frontend architectures using Module Federation.
— Integrate REST APIs and manage content with Contentful CMS.
— Write and maintain tests using Jest and Cypress.
— Collaborate with teams using Git and CI/CD pipelines.
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, focused on delivering intelligent solutions through talent, technology, and transformation.
Work format: Hybrid.
Location: Ahmedabad, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Ahmedabad, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
ГибридleadParis; London; A pragmatic, collaborative approach and comfort working across time zones and functions; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorГеография найма не уточнена
seniorLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorMunich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридBucharest
seniorUS - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
Автоотклики