Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
In May 2021, we embarked on a journey to start
Haven Studios
with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.
We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.
Haven joined
the PlayStation Studios family
in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.
The Role
We are seeking an incredibly organized, logistics-driven
Character Content Manager
to ensure our Character Art pipeline runs efficiently.
You do not need to be a formal people manager. Instead, your strength lies in
world-class project management, pipeline optimization, and asset logistics
. In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops.
Key Responsibilities
Asset Traffic Control & Logistics:
Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors.
Outsourcing & Vendor Integration:
Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers
Pipeline & Workflow Optimization:
Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation.
Dependency & Risk Management:
Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production).
Feedback Loop Management:
Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams.
Sprint Planning & Status Reporting:
Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and escalate potential timeline risks to the Lead Producer.
What We Are Looking For
AAA Production Experience:
Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management).
Mastery of Project Management Frameworks:
Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations.
Tool Proficiency:
Expert-level mastery of
Jira
(including custom workflows, automation, and advanced filtering) and asset tracking tools like
Shotgrid/Flow, Miro, or Airtable
.
Outsourcing Literacy:
Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process.
Exceptional Communication & Diplomacy:
The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy.
Passion for Asset Mechanics:
While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle
BONUS POINTS:
Experience shipping a Live-Service or Games As A Service (GaaS) title.
Experience with 3d Software (maya, blender etc)
Experience with Perforce/Helix Core or engine integration tools (Unreal Engine).
Bilingualism (English and French), given our studio's location in Montreal
Character art experience
BIG
bonus for knowing Python scripting/having experience coding your own tool
En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.
Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur
·euse·
s diverti
·e·
s et engagé
·e·
s pendant des années.
Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.
Le rôle
Nous recherchons un(e)
Gestionnaire de contenu – Personnages (Character Content Manager)
organisé(e) et orienté(e) vers l’éfficacité afin d’assurer l’efficacité de notre pipeline de production en Character Art.
Il n’est pas nécessaire d’avoir une expérience formelle en gestion d’équipe. Vos principales forces résident plutôt dans
une excellente gestion de projet, l’optimisation des pipelines et la coordination des assets
.
Dans ce rôle, vous coordonnerez un volume important d’assets produits quotidiennement par notre équipe interne et plusieurs partenaires internationaux en développement externe. Votre objectif sera de permettre à nos artistes de se concentrer sur la qualité du contenu pendant que vous prenez en charge la complexité opérationnelle : alignement des échéanciers, intégration et gestion des outils de suivi, gestion des risques et coordination des boucles de feedback.
Principales responsabilités
Coordination et logistique des assets :
Superviser quotidiennement la réception, le triage et l’acheminement dans le pipeline de dizaines d’assets de personnages provenant de partenaires externes (high-poly, low-poly, textures, rigs, blendshapes).
Outsourcing et intégration des partenaires :
Collaborer étroitement avec les Leads Character Art internes et les partenaires externes. Établir des jalons de livraison clairs, suivre les engagements de service (SLA) et s’assurer que les partenaires d’outsourcing respectent les échéanciers établis.
Optimisation des pipelines et workflows :
Concevoir, maintenir et optimiser continuellement les systèmes de suivi (
Jira, ShotGrid/Flow Production Tracking, Confluence
) permettant de suivre le cycle de vie des assets, du concept jusqu’à leur intégration finale dans le moteur.
Gestion des dépendances et des risques :
Identifier de façon proactive les goulots d’étranglement et les risques liés aux dépendances multidisciplinaires, notamment pour assurer des transitions fluides entre Character Art, Rigging, Animation et Tech Art sans ralentir la production.
Gestion des boucles de feedback :
Faciliter la communication et le suivi des feedbacks entre les directeurs et Leads Art internes, les partenaires externes et les Producers des autres équipes.
Planification des sprints et suivi de production :
Prendre en charge la planification des sprints de l’équipe Character. Maintenir une visibilité claire sur l’état de préparation des assets et faire remonter au Lead Producer les risques pouvant affecter les échéanciers.
Profil recherché
Expérience en production AAA :
Expérience démontrée dans un environnement de production AAA à grande échelle et sur l’ensemble du cycle de développement, particulièrement dans la gestion de pipelines à fort volume de contenu (Art, Maps, Outsourcing ou Asset Management).
Maîtrise des méthodologies de gestion de projet :
Solide expérience pratique des méthodologies
Agile, Scrum ou Waterfall
, adaptées aux réalités de la production de jeux vidéo. Vous savez construire un plan de jalons qui tient compte de la nature imprévisible et itérative de la production artistique.
Maîtrise des outils :
Excellente maîtrise de
Jira
, notamment des workflows personnalisés, de l’automatisation et des filtres avancés, ainsi que d’outils de suivi des assets tels que
ShotGrid/Flow, Miro ou Airtable
.
Expérience en outsourcing :
Très bonne compréhension du fonctionnement des partenariats de développement externe. Vous savez interpréter des spécifications d’assets, gérer les jalons avec les partenaires et mettre en place un processus de livraison efficace.
Communication et diplomatie :
Capacité à évoluer dans des contextes ambigus et à communiquer efficacement avec des équipes techniques, créatives et des partenaires externes. Vous êtes capable de maintenir la pression nécessaire sur les échéanciers tout en préservant de bonnes relations de collaboration.
Compréhension du pipeline de production d’assets :
Sans nécessairement être artiste, vous possédez une bonne compréhension du cycle de vie et des différentes étapes d’un pipeline de production artistique pour un jeu vidéo.
Atouts
Expérience sur un jeu
Live Service / Games as a Service (GaaS)
.
Expérience avec des logiciels 3D tels que
Maya ou Blender
.
Expérience avec
Perforce/Helix Core
ou des outils d’intégration dans un moteur comme
Unreal Engine
.
Bilinguisme
français/anglais
, compte tenu de la localisation de notre studio à Montréal.
Expérience en
Character Art
.
Atout majeur :
connaissance du scripting
Python
ou expérience en programmation et en développement de vos propres outils.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Чем предстоит заниматься:
— Интервьюировать бизнес-экспертов и пользователей информационных систем для изучения текущих процессов и функционирования систем;
— Собирать, формализовывать и документировать требования заказчика;
— Реализовывать функционал и процессы в системах по требованиям заказчиков;
— Проверять соблюдение процедур и стандартов качества при разработке и внедрении систем;
— Анализировать и оптимизировать информационные системы и их взаимодействие;
— Оценивать влияние реализуемых решений на существующий функционал;
— Формировать оценку реализации решения совместно с архитекторами и специалистами смежных направлений;
— Составлять описания реализованных решений и изменений для тестирования;
— Определять ключевые компоненты системы для разработки тест-кейсов и их релевантность процессу тестирования;
— Выбирать соответствующие формы и подходы к тестированию;
— Разрабатывать предложения по оптимизации и модернизации информационных систем и процессов;
— Анализировать риски и причины ошибок при разработке систем.
Для нас важно:
— Понимание жизненного цикла разработки ПО: SDLC, Agile, Scrum, Kanban;
— Знание основных артефактов системного анализа: требования, user stories, use cases, BPMN, UML, спецификации API, интеграции;
— Понимание архитектуры систем: микросервисы, REST API, очереди, базы данных, интеграции;
— Владение Jira, Confluence, Miro или аналогами, Excel/Google Sheets;
— Понимание SQL, Postman, Swagger на уровне терминов и применения.
Условия:
— ДМС, включая стоматологию;
— Страхование жизни и страховка для путешественников;
— Корпоративная мобильная связь;
— Система скидок для сотрудников НЛМК ИТ;
— Частичная компенсация питания в корпоративных столовых;
— Возможность обучения за счет работодателя;
— Активная корпоративная жизнь;
— Поддержка от компании в жизненно важных событиях;
— Бесплатный доступ к электронной библиотеке.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an Senior Enterprise Applications Engineer to own the full lifecycle of our enterprise application ecosystem—from evaluation and procurement through deployment, optimization, renewal, and retirement. This role will manage and govern a diverse portfolio of critical platforms, including
Slack
,
Zoom
,
Miro
,
Atlassian
(
Jira
,
Confluence
),
Microsoft 365
,
DocuSign
, and other collaboration, HR, finance, security, and AI-driven tools.
This is a highly cross-functional role requiring strong ownership, hands-on SaaS expertise, and the ability to independently lead initiatives that improve reliability, scalability, automation, and operational excellence across the enterprise.
This is a
remote role in US.
Your responsibilities will include:
Own the end-to-end lifecycle management of enterprise SaaS applications, from evaluation and procurement to deployment, optimization, renewal, and retirement.
Manage the enterprise application portfolio, including major platforms such as Slack, Zoom, Miro, Atlassian (Jira, Confluence), and other collaboration, HR, finance, and security tools.
Lead SaaS procurement and vendor management, including contract negotiations, renewals, cost optimization, and license management.
Drive SaaS testing, onboarding, and rollout, ensuring tools meet business, security, and compliance requirements.
Partner closely with Security, Legal, Privacy, AI, SOX, and Compliance teams to conduct risk assessments, security reviews, and ongoing audits for all managed tools.
Evaluate and assess AI-driven tools and platforms, stay current on market trends, and guide decision-making on AI adoption across the enterprise.
Ensure security, compliance, and data integrity across all enterprise applications.
Act as a key stakeholder in security and compliance reviews, including vendor risk assessments and AI governance.
Support Disaster Recovery (DR) and Business Continuity Planning (BCP) from a SaaS perspective, including documentation and participating in reviews and audits when required.
Proactively identify opportunities for process improvement, automation, and optimization across the SaaS ecosystem.
Lead cross-functional initiatives and serve as a central point of coordination between technical and non-technical teams.
Establish and maintain support, documentation, and governance processes to ensure reliability and scalability of enterprise platforms.
Communicate clearly with stakeholders at all levels and drive initiatives independently from concept to execution.
We expect you to have:
5+ years of experience in enterprise applications, SaaS portfolio management, or enterprise IT, with strong end-to-end ownership.
Deep hands-on experience managing enterprise SaaS platforms such as Atlassian, Slack, Zoom, Microsoft 365, Miro, DocuSign, and similar tools.
Strong understanding of the full SaaS lifecycle, including procurement, implementation, renewals, and decommissioning.
Experience working closely with Security, Legal, Compliance, Privacy, and SOX teams.
Solid knowledge of AI tools and platforms, including how to assess, evaluate, and govern them from a security and compliance perspective.
Proven ability to manage vendor relationships, contracts, and licensing at scale.
Excellent communication and collaboration skills, with the ability to work across multiple teams and influence stakeholders.
A proactive, initiative-driven mindset with the ability to operate independently in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$183,900 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Задачи:
— Проведение бизнес-анализа и оптимизация бизнес-процессов по проектам коммерческого направления;
— Разработка и управление требованиями: формализация потребностей стейкхолдеров, описание и создание схем бизнес-процессов и спецификаций;
— Управление процессом разработки: контроль этапов реализации задач и координация между командами;
— Взаимодействие со стейкхолдерами: коммуникация с внутренними партнерами и заказчиками для сбора требований и согласования решений;
— Разработка документации: создание и поддержание в актуальном состоянии технической и пользовательской документации;
— Управление группой бизнес-аналитиков: формирование общего подхода к бизнес-анализу процессов с целью дальнейшей автоматизации, разработка и согласование портфеля шаблонов документов, формирование инструментов для выполнения задач бизнес-анализа в подразделении.
Требования:
— Опыт работы с ЗУП;
— Понимание методологии бизнес-анализа и описания бизнес-процессов (BPMN, UML);
— Понимание жизненного цикла разработки ПО и основных принципов проектной деятельности;
— Знание принципов работы ERP-систем и основ бизнес-архитектуры;
— Анализ и формализация требований от стейкхолдеров;
— Умение выявлять узкие места в бизнес-процессах;
— Навыки проведения интервью, фасилитации собраний и презентаций;
— Эффективное взаимодействие со стейкхолдерами и командой разработки, ведение переговоров;
— Владение инструментами моделирования процессов (MS Visio, draw.io, Miro);
— Умение работать с трекерами задач и wiki (Яндекс Трекер/Wiki или Jira/Confluence);
— Управление процессом разработки требований и контроль их выполнения;
— Понимание основ системного анализа для контроля корректности технических требований;
— Знание принципов проектирования пользовательского опыта.
Условия:
— Официальное трудоустройство в соответствии с ТК РФ;
— Формат работы офис или гибрид (2-3 дня офис);
— ДМС со стоматологией после испытательного срока;
— Новый и современный офис в центре Москвы (рядом парк Музеон, метро Полянка, Третьяковская, Кропоткинская);
— Программа лояльности BestBenefits, массажное кресло, турник в офисе;
— Корпоративная скидка на продукцию компании и развитая партнерская сеть;
— Подарки сотрудникам на Новый год, гендерные праздники;
— Развитая корпоративная культура;
— Возможность профессионального роста: обучение сотрудников, внешние тренинги и курсы повышения квалификации;
— Развитие сотрудников внутри компании, возможность карьерного роста;
— Кухонные зоны и чай, кофе, фрукты в офисе.
Задачи:
— Разработка аналитических материалов для процессов автоматизации мобильных сервисов для клиентов в части урегулирования убытков, риск превеншен и фичей для увеличения MAU приложения;
— Сопровождение и документирование бизнес требований для клиентов в части урегулирования убытков, риск превеншен и фичей для увеличения MAU приложения;
— Взаимодействие с поставщиками решений;
— Разработка схем и бизнес-процессов урегулирования убытков, включая риск превеншен и другие фичи для увеличения MAU приложения внутри компании по всей продуктовой линейке;
— Тестирование разработанного функционала и проведение показа выполненной работы заказчикам;
— Консультирование проектной команды в ходе разработки (контроль реализованной функциональности, функциональное тестирование разработок, адаптация требований);
— Методологическое сопровождение бизнес-процессов;
— Анализ и моделирование бизнес-процессов;
— Разработка предложений по оптимизации бизнес-процессов и решений по автоматизации с учетом развития продукта в экосистеме Сбер;
— Разработка проектной документации (техническое описание и спецификация внедряемых решений);
— Проведение бизнес анализа рыночной и конкурентной ситуации в рамках продукта, выявление потребностей клиентов, проведение cus dev.
Требования:
— Опыт работы в роли Бизнес аналитика от 5-ти лет;
— Высшее профильное образование;
— Владение программными продуктами Microsoft Office, Lotus Notes, Oracle, Jira, Confluence, Miro, Microsoft PowerPoint и другими необходимыми для выполнения обязанностей;
— Знания методик описания бизнес-процессов;
— Умение выстраивать отношения с заказчиком и исполнителем;
— Умение создавать «сквозные» бизнес-процессы, этапы которых исполняются в различных системах, умение визуализировать информацию;
— Умение адаптировать требования в задачи и детализировать их;
— Знание процессов разработки в целом, понимание роли и места требований, архитектуры и проектирования в соответствующих процессах;
— Знание современных практик и подходов к разработке ПО;
— Инструментальное владение AI для анализа, генерации и автоматизации.
Условия:
— Гибридный формат работы (офис м.Проспект Мира);
— Выгодные ипотечные льготные условия кредитования;
— Подписка Прайм с возможностью совместного использования на трёх близких, скидки на продукты компаний-партнеров: Okko, Сбер Маркет, Delivery Club, Самокат, Ситимобил, Сбер Еаптека и другие;
— ДМС с первого дня и льготное страхование для близких;
— Корпоративная пенсионная программа;
— Детский отдых и подарки за счет Компании;
— Обучение за счет Компании: онлайн курсы в Виртуальной школе Сбера, неограниченный доступ к библиотеке, обучение в Корпоративном университете, тренинги, митапы и возможность получить новую квалификацию;
— Скидки на отдых в курортном комплексе «Mriya Resort & SPA» в Ялте.
Задачи:
— Участие в проекте симплификации процессов.
— Проведение интервью и рабочих сессий с владельцами и участниками процессов.
— Описание и визуализация текущих процессов (AS‑IS), фиксируя ключевые метрики и проблемные зоны.
— Анализ процессов на предмет потерь, избыточных операций и узких мест, формирование структурированных выводов и гипотез по их упрощению.
— Разработка совместно с бизнесом целевых моделей процессов (TO‑BE), подготовка предложений по изменениям в шагах, ролях, регламентах и ИТ‑системах.
— Участие в подготовке пакетов решений по каждому процессу (инициативы, «быстрые победы», долгосрочные изменения) и в оценке эффекта совместно с финансовым аналитиком.
— Сопровождение внедрения изменений и фиксации результата.
— Обеспечение актуальности описаний процессов и подготовки отчетных материалов по статусу и достигнутым показателям.
Требования:
— Высшее образование.
— Опыт работы от 3 лет в роли бизнес-аналитика в проектах по оптимизации/реинжинирингу бизнес‑процессов или внедрению ИТ‑решений.
— Опыт работы с непроизводственными функциями (ИТ, АХД, документооборот, финансы, HR) как плюс.
— Уверенное владение методами описания и анализа бизнес‑процессов.
— Опыт проведения интервью и фасилитации рабочих сессий с заказчиками и владельцами процессов.
— Базовые навыки анализа данных (Excel, сводные таблицы, простая визуализация).
— Понимание Lean (бережливого производства).
— Опыт участия в проектах по сокращению потерь и повышению операционной эффективности.
— Базовое понимание финансовых показателей и оценки эффекта от изменений.
— Опыт автоматизации процессов и внедрения ИТ‑систем.
— Знание английский – не ниже Pre‑Intermediate (чтение документации, базовая переписка).
— Опыт работы с инструментами моделирования процессов (например, MS Visio, draw.io, BPMN‑редакторы), онлайн‑досками (Miro/аналоги), системами постановки задач (Jira/аналоги).
Задачи:
— Выявлять, анализировать и структурировать бизнес-потребности через интервью, воркшопы и мозговые штурмы со стейкхолдерами
— Документировать требования с помощью User Stories, Use Cases, BPMN/UML-диаграмм, а также создавать мокапы и прототипы в Figma, Balsamiq, Miro
— Постоянно коммуницировать с бизнес-заказчиками и командой разработки, чтобы все были в едином контексте
— Участвовать в планировании спринтов и оценке сложности задач
— Проводить приёмочное тестирование (UAT) и валидировать, что реализация соответствует требованиям
— Управлять изменениями требований (change request management) и приоритизировать бэклог вместе с Product Owner
Требования:
— Опыт работы от 2 лет в банковском секторе
— Опыт работы с HR-системами с точки зрения формирования требований и процессов внедрения
— Понимание Agile (Scrum, Kanban)
— Опыт работы в Jira, Confluence (или аналогичных ALM-инструментах)
— Владение техниками сбора и анализа требований (интервью, наблюдение, опросы, мозговые штурмы)
— Опыт создания: Use Cases, User Stories (с чёткими критериями приёмки), BPMN, UML (Use Case, Activity, Sequence диаграммы), ERD
— Навыки прототипирования (Balsamiq, Figma, Miro или аналоги)
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Product Manager
to join our team that supports our core integrations, public
API and webhooks products
.
This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of.
The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with
Support, Sales, and Marketing
— they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when.
This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point.
What You'll Do
Build and deepen integrations
Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next.
Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good.
Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last.
Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built.
Own the API and webhooks
Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them.
Drive
parity between our API and webhooks
so developers get consistent data and behavior regardless of how they consume it.
Own API documentation, the developer dashboard, and the administration and billing experience for API access.
Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them.
Prioritize and triage
Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Close the loop with
Support
— build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime.
Keep
Sales
and
Marketing
ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote.
Cross-functional
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption.
Represent core integrations and the API in planning cycles and cross-functional initiatives.
What You'll Need
3-5 years of product management experience
, including meaningful time on integrations, APIs, developer tools, or platform-oriented work.
Background in marketing tech, communications tools, or call tracking ecosystems.
A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on.
Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator.
Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns.
Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Experience in Agile teams working closely with engineers and designers.
Excellent written communication. Integration decisions live or die by how well they’re documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Experience building or scaling a developer platform, API program, or developer portal.
Experience with vertical software ecosystems — automotive, healthcare, home services, or legal.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Sofia
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Product Analyst
Product Analyst is embedded within a product squad, providing analytical support to grow our two key marketplace platforms: the customer-facing platform and the partner-facing platform.
The role involves deep analysis of user behavior, end-to-end analytics, and the planning and analysis of A/B tests. You will work in close collaboration with Product Managers to drive data-driven decisions, with a key focus on optimizing pricing strategies and identifying product growth opportunities.
This position works end-to-end: clarifying problems, shaping metrics, partnering with DWH, building usable tools, and supporting adoption. The scope of the role is cross-regional.
Tech Stack:
Analytics/DWH: SQL, Python, Snowflake, Airflow, Looker, Amplitude, Google Analytics, Google Sheets, DataHub, Git, Statsig, DBT
Application Platform: PostgreSQL, Ruby, Salesforce
Project/Process Management: JIRA, Miro, Figma
AI-Native: Claude, Spec-Driven Development
How You’ll Contribute:
Experimentation & A/B Testing:
Partner with Product Managers and stakeholders to define the problem, success metrics, and hypotheses; propose experiments and measure impact on the business
Own product A/B testing and the end-to-end product hypothesis pipeline, from ideation to analysis and implementation
Formulate hypotheses for new product features, design A/B experiments, analyze results, and provide recommendations to improve user conversion and engagement
Design and analyze A/B tests for different pricing models and strategies to maximize revenue while balancing conversion rate and bookings
Analytics & Reporting:
Build and maintain dashboards in Looker; ensure correctness of data, clarity, usability, and decision support
Analyze product funnels, user behavior, and platform performance (activation, conversion, retention, pricing effects) to drive product growth, revenue, and margin
Track lifecycle KPIs, trends, and customer feedback, and recommend actions
Conduct in-depth product analysis and uncover insights not covered by self-service analytics
Data Quality & Partnership:
Specify data needs, validate data quality, and collaborate with DWH on marts and metrics
Treat analytics as a product: start with “why,” simplify, and ensure usability and adoption
What You’ll Bring to Xometry:
Education: Bachelor’s or Master’s in Data Science, Computer Science, IT, Engineering, or a related field
Experience: 3+ years in product analytics, ideally within B2B/B2C marketplaces
Technical Skills: Strong SQL and Python; experience with BI tools (Looker, Tableau, Qlik, or similar); familiarity with Git, JIRA, Confluence, or equivalents
Quantitative Skills: Solid foundations in probability and statistics; hands-on experience with statistical analysis and experimentation (hypothesis testing, A/B test design, power analysis), regression, and time-series analysis
Nice to Have: Understanding of DWH concepts (design, data structures, ETL/ELT) and applied experience with Statsig or another A/B testing platform
Soft Skills: Strong business sense, clear communication, structured thinking, attention to data quality, and the ability to decompose ambiguous asks into deliverables
Curiosity: A track record of self-directed development in adjacent disciplines such as entrepreneurship, business administration, product, UX, machine learning, or human behavior and psychology is a strong plus
Languages: Fluent English with strong communication skills is required; Russian is a big plus; German or another EU language is a plus
Location: Sofia, Bulgaria
Please apply with an English CV
#LI-Hybrid
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Munich
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Product Analyst
Product Analyst is embedded within a product squad, providing analytical support to grow our two key marketplace platforms: the customer-facing platform and the partner-facing platform.
The role involves deep analysis of user behavior, end-to-end analytics, and the planning and analysis of A/B tests. You will work in close collaboration with Product Managers to drive data-driven decisions, with a key focus on optimizing pricing strategies and identifying product growth opportunities.
This position works end-to-end: clarifying problems, shaping metrics, partnering with DWH, building usable tools, and supporting adoption. The scope of the role is cross-regional.
Tech Stack:
Analytics/DWH: SQL, Python, Snowflake, Airflow, Looker, Amplitude, Google Analytics, Google Sheets, DataHub, Git, Statsig, DBT
Application Platform: PostgreSQL, Ruby, Salesforce
Project/Process Management: JIRA, Miro, Figma
AI-Native: Claude, Spec-Driven Development
How You’ll Contribute:
Experimentation & A/B Testing:
Partner with Product Managers and stakeholders to define the problem, success metrics, and hypotheses; propose experiments and measure impact on the business
Own product A/B testing and the end-to-end product hypothesis pipeline, from ideation to analysis and implementation
Formulate hypotheses for new product features, design A/B experiments, analyze results, and provide recommendations to improve user conversion and engagement
Design and analyze A/B tests for different pricing models and strategies to maximize revenue while balancing conversion rate and bookings
Analytics & Reporting:
Build and maintain dashboards in Looker; ensure correctness of data, clarity, usability, and decision support
Analyze product funnels, user behavior, and platform performance (activation, conversion, retention, pricing effects) to drive product growth, revenue, and margin
Track lifecycle KPIs, trends, and customer feedback, and recommend actions
Conduct in-depth product analysis and uncover insights not covered by self-service analytics
Data Quality & Partnership:
Specify data needs, validate data quality, and collaborate with DWH on marts and metrics
Treat analytics as a product: start with “why,” simplify, and ensure usability and adoption
What You’ll Bring to Xometry:
Education: Bachelor’s or Master’s in Data Science, Computer Science, IT, Engineering, or a related field
Experience: 3+ years in product analytics, ideally within B2B/B2C marketplaces
Technical Skills: Strong SQL and Python; experience with BI tools (Looker, Tableau, Qlik, or similar); familiarity with Git, JIRA, Confluence, or equivalents
Quantitative Skills: Solid foundations in probability and statistics; hands-on experience with statistical analysis and experimentation (hypothesis testing, A/B test design, power analysis), regression, and time-series analysis
Nice to Have: Understanding of DWH concepts (design, data structures, ETL/ELT) and applied experience with Statsig or another A/B testing platform
Soft Skills: Strong business sense, clear communication, structured thinking, attention to data quality, and the ability to decompose ambiguous asks into deliverables
Curiosity: A track record of self-directed development in adjacent disciplines such as entrepreneurship, business administration, product, UX, machine learning, or human behavior and psychology is a strong plus
Languages: Fluent English with strong communication skills is required; Russian is a big plus; German or another EU language is a plus
Location: Munich, Germany
Please apply with an English CV
#LI-Hybrid
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote US
About the Team
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, implementation experts, and forward deployed consultants work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro's world-class platform.
About the Role
As a Forward Deployed Consultant, Manufacturing, you will apply AI solutions to transform and automate the core operating processes of leading industrial enterprises. You will engage directly with C-level executives, help them identify high-impact opportunities, build and test enterprise-grade AI solutions on their own data and systems, and drive measurable business outcomes.
This role sits at the intersection of strategy, operations, and technology. You will be paired with an Account Executive against named accounts—hunting for problems worth solving, then proving they can be solved. Generalist FDCs lead client discussions across industries; as the Manufacturing Specialist, you are the dedicated depth they bring in when a pursuit turns on industrial expertise.
What you’ll do
E
xecutive Agenda:
Partner with senior executives—COO, Chief Supply Chain Officer, Chief Digital Officer, VP Manufacturing, VP Quality—to define an AI transformation agenda Miro can attach to
Lead the initial CxO conversation that creates awareness of what AI makes possible for the business
Qualify opportunities before committing to a Validation Sprint: sponsor authority, commitment, and the account's potential to become a multi-year, seven-figure relationship
Validation Sprints:
Co-author the Sprint charter with the AE: the business problem, its value, our approach, exit criteria, and the partnership proposal that follows success
Run the Sprint end to end—immerse, prioritise, build, read out—developing and testing the solution on the customer's real data and systems
Take manufacturing processes apart and rebuild them on AI-first principles across five workflows: new product development and gate review, quality and continuous improvement, portfolio and program management, operations and launch readiness, and process development and transformation
Build using Miro's AI Workflows, Prototypes, and Goals, Roadmaps & Delivery capabilities, extended through Miro's API, WebSDK, and MCP integrations into ERP, PLM, MES, and quality systems
Value and Conversion:
Turn Sprint outcomes into a business value story, ROI model, and KPI baseline—grounded in metrics the customer already runs on: gate cycle time, requirement coverage at gate, defect recurrence, cost of poor quality, capacity utilisation, on-time launch rate, ramp-to-full-rate time
Support executive leadership in delivering the Value Story read-out to the sponsor
Co-own with the AE the conversion of Sprint outcomes into the partnership proposal and commercial approach
Define the scope of Professional Services involvement post-sale and hand over cleanly
Package what you learn and radiate it—internally to Sales, Marketing, and Product, and externally through thought leadership
What you’ll need
8+ years in
top-tier consulting, forward deployed engineering, solution consulting, or enterprise transformation
, weighted toward manufacturing and industrial environments
Deep understanding of
manufacturing operating processes
: NPI and stage-gate/APQP, engineering change management, quality systems (FMEA, 8D, PPAP), S&OP and production planning, lean and continuous improvement, maintenance and reliability
Fluency with the
industrial enterprise stack
—ERP (SAP or equivalent), PLM (Teamcenter, Windchill, 3DEXPERIENCE), MES, quality management systems—and where the data lives
Credibility with
COO, Chief Supply Chain Officer, VP Operations, VP Quality
, and Plant General Manager stakeholders
Exceptional
GenAI
skills: Miro, Cursor, Claude Code and Cowork, ChatGPT, Google and Microsoft suites,
MCP
integrations, prompt and context engineering. You can
build working solutions yourself
and orchestrate an AI Engineer when the build demands it
Ability to build a
before/after value story
with financial and ROI analysis that survives finance scrutiny
A
business-problem-first
rather than product-first mindset, and the curiosity to take any process apart
Comfort in both the boardroom and the plant
Self-starter who operates independently and under ambiguity
Willing to
travel
to customer sites up to 40%
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
#LI-LW1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Colombia
We are looking for a
Senior Business Analyst
to join the
AML team in Colombia
. Our AML system is live and covers what the bank needed to launch, and the next stage is to take it further: adapt it to credit, debit, and upcoming product scenarios, and build AML mechanics that reflect how the Colombian market actually works.
In this role, you will dive deep into the existing system, design processes yourself, define requirements, and coordinate changes across a large group of stakeholders. You will work at the intersection of Compliance, Origination, credit and debit products, engineering, analytics, and operations, with direct impact on how AML works across the bank's products.
Challenges that await you:
Developing and adapting AML processes for the Colombian market: sanctions and PEP screening, transaction monitoring, case management, and suspicious activity reporting
Defining requirements for AML scenarios across credit, debit, and new banking products
Getting deep into the existing AML system and designing new processes end to end
Writing business requirements, user stories, and acceptance criteria, and supporting implementation through development, UAT, and release
Owning the health metrics of AML processes: registration conversion, the volume of customer contacts, case processing time, and the timeliness of regulatory reporting
Analyzing registration-step conversion and the reasons behind customer contacts, and turning the findings into a prioritized backlog
Working closely with Compliance Officers, Origination, and product teams to align AML requirements with product goals and customer experience
Coordinating a large number of internal stakeholders and communicating status and risks to management
Prioritizing initiatives and managing the backlog for the AML area
What makes you a great fit:
4+ years of experience as a Business Analyst in fintech, banking, or another regulated environment
A track record of owning a large area or a significant part of a product end to end — as a senior analyst or the only analyst driving a direction
Ability to get into the technical side independently and understand how systems and processes are built
Experience documenting requirements (BRDs, user stories, use cases) and modelling business processes (BPMN 2.0, UML)
Strong cross-functional experience: working with many stakeholders and communicating directly with management, including above your immediate level
Familiarity with prioritization frameworks (RICE, WSJF, MoSCoW) and backlog management
Experience with Jira, Confluence, and Miro; basic SQL or spreadsheet skills for data validation
B2 or higher English level
for effective communication with an international team
Your bonus skills:
Experience in AML, anti-fraud, or financial crime prevention
Experience launching or localizing a compliance framework in a new jurisdiction
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Colombia with assistance for the employee and their family
Flexible work
from our office
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is the #1 Enterprise AI video generation since 2016, and today we work with 90% of the Fortune 100. Our core product, Studio, lets anyone turn a script into a polished video with an AI avatar, no camera or crew required.
Now we're entering a new chapter, and the API is at the center of it. Our Interactive Avatar API lets any company build real-time, conversational avatars directly into their own products.
WHAT YOU’LL DO
You're the first product marketing hire dedicated to the API, and you'll build the GTM motion from scratch.
There's no playbook here yet. You'll set the foundational positioning, write the developer-facing messaging, stand up the launch process, and figure out how we reach developers and win them.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You get energy from building from scratch, and have a hacker mentality.
- You use gen AI video tools and created content with them. You're in every new model the week it drops.
- You've built with APIs yourself: called endpoints, read the code samples, wired up a webhook, shipped something small. You know how developers actually integrate and ship.
- You've done product marketing, growth, or developer marketing for enterprise audiences.
- You're an excellent communicator, written and spoken. You have experience managing senior stakeholders and complex program management.
COMPENSATION
The base salary range for this position is £100,000 - £130,000.
We also offer equity and a comprehensive benefits package. Individual compensation will depend on experience, skills, and location.
Location: London; New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is the #1 Enterprise AI video generation since 2016, and today we work with 90% of the Fortune 100. Our core product, Studio, lets anyone turn a script into a polished video with an AI avatar, no camera or crew required.
Now we're entering a new chapter. We're making those avatars interactive. Instead of watching a video, people can have a real conversation with one: ask it questions, practice a sales pitch, run through a training scenario, get answers back in real time.
That shift needs a story, and you own it. As Head of Product Marketing, you lead the function that decides how the whole product line is positioned, messaged, and launched. Video, interactive avatars, the API, and whatever comes next.
You'll set the platform narrative and keep it sharp as the product evolves. You'll run launches across the portfolio, own competitive strategy and buyer research, and set the messaging that sales, web, and campaigns all run on.
You'll lead a team of five PMMs, hire into it, and raise the bar for what good looks like.
WHAT YOU'LL DO
- You build and deploy agents. You've automated real parts of your own PMM work with them, whether that's competitive tracking, research synthesis, or launch ops.
- You've led a portfolio of products and built or grown the team behind it.
- You set positioning and narrative at the company level, the top-line story everything else ladders up to.
- You're an excellent communicator, written and spoken. Your have experience managing senior stakeholders and complex program management.
- You partner closely sales enablement, and can support complex enterprise GTM motions.
COMPENSATION
The base salary range for this position is £140,000 - £180,000.
We also offer equity and a comprehensive benefits package. Individual compensation will depend on experience, skills, and location.
Location: US Remote
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Location: Remote (US East Coast/Central)
As our team and customer base grow, we need to make sure our security efforts scale accordingly. For that, we are looking to expand the Synthesia Infosec team by onboarding an additional Security Engineer (L6)! You will report to the Head of Security and work within the Security Operations team.
KEY RESPONSIBILITIES:
- Build and own deeply technical security improvements across our Cloud Infrastructure(s) and associated territory (AWS/GCP, Kubernetes, CI/CD), including shipping production changes yourself when needed.
- Design, implement, and iterate on detection and response capabilities (SIEM, EDR/MDR, cloud-native detections, CNAPP) with an engineer’s bias for automation, reliability, and measurable outcomes.
- Hunt, investigate, and respond to security alerts and suspicious activity end-to-end (triage → containment → eradication → recovery → learnings), including writing tooling and detection logic to prevent recurrence.
- Build internal security tooling and automations (IaC, scripts, integrations) that reduce toil and raise the security bar by default.
EXPERIENCE & QUALIFICATIONS:
- You’re a deeply technical security engineer with a builder/hacker mindset, able to go from idea → prototype → production and comfortable making changes directly in Cloud Infra / DevOps systems.
- You have 5+ years of hands-on security engineering experience, ideally in a cloud-first SaaS environment.
- Have worked in a fast-growing startup, scale-up and/or SaaS company
WE WOULD EXPECT YOU TO HAVE EXPERIENCE IN:
- Cloud security engineering in AWS and/or GCP, with the ability to implement improvements hands-on (IAM, networking, compute, storage, logging).
- Kubernetes security (cluster hardening, workload isolation, runtime security, policy controls) and container ecosystems.
- DevOps fundamentals: CI/CD security, secrets management, artifact integrity, and secure-by-default platform patterns.
- Incident response and investigation, including creating repeatable playbooks and automating response where appropriate.
- Strong programming/scripting ability (Python or similar) plus comfort with infrastructure-as-code (e.g., Terraform) and automation.
- Serious agent coding - ideally you’re on the bleeding edge in the space.
- Endpoint security tooling, such as CrowdStrike
Bonus points for:
- Hands on experience with any/all of: Hunters, Wiz, Falcon, Tracebit, Torii, Okta, Google Workspace, StrongDM, Github, StepSecurity, Dope Security
- Any relevant Information Security certification, e.g AWS Certified Security, GIAC GWEB, OSCP, or CSSLP.
THE GOOD STUFF..
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing Series E startup
- Remote-friendly environment
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer + monitor
- Budget and support for conference travel, community events, and content production
Location: Shanghai, China
Company Introduction
Founded in 2006 by passionate entrepreneurial gamers, Riot Games centers its game development philosophy on player experience. The studio debuted
League of Legends
in 2009, which earned widespread critical acclaim and grew into the world’s most-played video game with over 100 million monthly active players. The global player community forms the core foundation of Riot’s business, driving continuous iteration and optimization of in-game player experience.
Role Overview
Riot Visual Designers seek to craft the best player experiences through their knowledge of graphic design, interactivity, layout, typography, color theory, and illustration. Designers collaborate with cross-disciplinary teams and act as both artistic and design problem solvers. They understand players and ask questions about the what, who and how when solving for visual communication design challenges.
As a Visual Designer for Wild Rift, you embody this approach as the execution core of the Publishing Art team. You deliver high-quality visual assets across all player touchpoints, partner with cross-functional teams to bring campaign visions to life, and ensure visual excellence in every deliverable. This role focuses on hands-on production and design implementation, serving as a key driver in translating high-level brand strategy into impactful visual campaigns to delight global players.
This role is based in Shanghai, China.
Core Responsibilities:
Visual Execution & Production:
Independently execute end-to-end advanced visual design production (Visual Identity/social assets/event materials) to deliver high-aesthetic global publishing content.
Brand Consistency:
Rigorously apply global brand guidelines to ensure every asset aligns with the Wild Rift visual identity across all marketing channels.
Cross-Functional Collaboration:
Work seamlessly with motion, illustration, and localization teams to unify visual messaging and ensure smooth, efficient creative workflows.
Vendor & Asset Support:
Assist in reviewing outsourced deliverables and provide precise, actionable visual feedback in line with Riot’s quality bar.
Resource Stewardship:
Manage and organize scalable visual asset libraries; contribute to the maintenance of standardized design production files.
Qualifications:
Required Qualifications
5+ years’ professional experience as a Visual Designer within games, entertainment, or high-end advertising industries.
Mastery of core craft:
Strong portfolio demonstrating expertise in layout, typography, visual system construction, and commercial design.
Advanced technical proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Figma, and 3D production tools (Cinema 4D or Blender). Familiarity with collaboration tools such as Miro is a plus.
In-depth understanding of full creative production workflows, covering motion and VI asset development standards.
Solid English reading/writing for design communications; functional spoken English. fluent Mandarin.
Desired Preferred Qualifications
Proficiency in visual art pipeline (C4D/Blender, posing, lighting, compositing etc.) to streamline guidance for outsourcing.
Multi-platform design experience covering mobile, social media, and web-based visual development.
Experience in translating creative briefs into successful marketing campaigns with clear impact.
Expertise in crafting high quality Key Art for marketing campaigns; strong understanding of motion design and storytelling to elevate digital publishing assets.
Core Hiring Criteria:
Successful candidates excel through robust design craftsmanship, a collaborative mindset, and player-centric decision-making. We prioritize candidates with strong player empathy who prioritize the end-user experience throughout all design work. We also value grounded, resilient team members who thrive within fast-paced, rapidly evolving working environments.
Employment Type: employment contract with FESCO Adecco, a professional personnel company in China
Location: Tbilisi, Georgia; Limassol, Cyprus
Workplace: none
TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries.
We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group.
We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience.
About the team
Our team spans the globe If you’re eager to be at the core of strategic decision-making and senior management talks, this is the place for you. Join us and play a key role in shaping the future of fintech!
We use the market-leading software to achieve our business and marketing objectives, ensuring our team always has a competitive edge. Available sources for our marketing team include Semrush, Ahrefs, Figma, Miro, and various business intelligence tools for informed decision-making.
Responsibilities
Drive go-to-market and lifecycle marketing through customer-focused content.
Develop creative briefs for product marketing campaigns.
Create and refine product pages, presentations, emails, and sales materials.
Review internal and external content to ensure quality, consistency, and brand alignment.
Partner with Product and Design to develop value propositions and messaging.
Improve content delivery through scalable templates and workflows.
Collaborate with SEO, Sales, Analytics, and other teams to support business objectives.
What makes you the perfect fit
Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
2+ years of experience in content marketing, copywriting, or similar areas of expertise.
Full working proficiency in English (C1) with the capability to draft and review text copies.
Ability to transform complex product features into a clear value proposition.
Understanding SEO principles, web design best practices, and product marketing concepts.
Advanced experience in Google Workspace, visualization, and project management tools.
Will be a plus
A TradingView user with a strong understanding of our products.
Experience supporting co-marketing initiatives.
Familiarity with retail trading and investing.
What we offer you
Flexible start of the day from 7am to 11am
Hybrid work format (4 days in the office, 1 day remotely)
Well-equipped offices in Limassol and Tbilisi for focused and collaborative work
A global, distributed team of 700+ professionals
Learning, mentorship, and long-term career growth
Private health insurance with dental coverage
Meal allowance
Performance-based bonuses
TradingView Premium access
Regular team events and company-wide meetups
Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you!
TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 700+ professionals from 40+ countries who speak nearly 20 languages.
УдалённоseniorRemote - United States
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