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Location: United States Workplace: remote As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   OVERVIEW   MAIN PURPOSE OF THE JOB   We are looking for English into Portuguese translators to join our growing team for one of our global clients, a music streaming company with various important entertainment services such as music streaming, podcasts, etc. They will take ownership of the incoming work on this account and will actively contribute to the success of the program.    Project Details: Job Title: English into Portuguese Creative UI and Marketing Translator/Reviewer Location: Remote Task Type: Translation, Copy Edit, Research Estimated work volumes: 3-4 hours/day Employment Type: Freelance MAIN DUTIES Translate and review content from English into Portuguese with original meaning conveyed in a manner that is readable and understandable to target audience. Content types: "Informational","Legal","Marketing","Product","Support" CAT Tool: working with Lucid and Phrase . REQUIRED SKILLS Minimum 5 years' experience translating and reviewing content in the specified subject matter. Proficient in all areas of expertise: marketing and product and Informational Well-versed in various translation & terminology tools. Excellent communications skills in English (spoken and written). Native level expertise in Portuguese Degree in linguistics, translation or equivalent experience. Availability to cover PST hours (between 9:00 AM – 6:00 PM PST) When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you keep learning and growing ... work with multicultural, international team with a great variety of documents and content types   ... 24-hour 6-day a week support from our community team.   If this opportunity sounds appealing to you, apply below.   Job Reference: #LI-JC1

Location: Kyiv We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones. Currently, we are looking for a Video Creator for The Kyiv Independent. The Kyiv Independent is Ukraine’s leading English-language media outlet and one of Europe’s fastest-growing independent media organizations. Founded by 19 journalists in 2021, they have grown into a team of more than 95 people in less than five years, reaching global audiences through reporting, investigations, newsletters, podcasts, video, live events, publishing projects, and e-commerce initiatives. Supported by a community of more than 32,000 members, they are constantly experimenting with new formats, platforms, and business models to tell Ukraine’s story to the world and help shape the future of independent journalism. This VIDEO CREATOR blends technical capabilities with a desire to inform our YouTube audience about all things happening in Ukraine — current events, culture, history and more. Key Responsibilities: - The main platform you’ll be creating video for is YouTube, so familiarity with the format is necessary; - Developing creative and informative content; - Advanced knowledge of camera operation, composition and lighting; - Proficient in Video Editing: - Execute video editing tasks with journalistic accuracy, including: cutting footage, adding transitions, effects, graphics and enhancing visual and audio elements; - Utilize technical expertise to enhance video quality, incorporating visual effects and simple sound design as needed. - Project Execution: - Manage efficient workflows; - Coordinate several video projects simultaneously; - Work closely with show producers and head of the video department to understand project objectives and deliver content that meets creative expectations; - Time management is critical, prioritizing tasks based on project needs and deadlines. - Collaboration and Communication: - Collaborate effectively with the rest of the team to achieve a harmonious and visually appealing final product; - Communicate proactively with team members to understand project requirements and goals. - Quality Assurance: - Attention to detail; - Uphold high-quality standards throughout the editing process, conducting thorough reviews of footage, cuts, and final edits; - Ensure the consistency of the visual style and brand identity across all video content. Requirements: - Strong command of English language (advanced); - Proven experience as a YouTuber, Videographer and/or Video Editor; - Strong portfolio showcasing successful and diverse video projects; - Experience with various cameras, particularly the Sony alpha and Fx series; - Able to light interviews and record clear audio; - Advanced proficiency in video editing software (e.g., Adobe Premiere Pro, Adobe After Effects, Final Cut Pro) and other relevant tools; - Excellent communication, and teamwork skills; - Demonstrated ability to manage production timelines and deliver high-quality content; - Organized and able to delegate and collaborate to bring together resources; - Understanding of Ukrainian context; - Flexibility and eagerness to learn and grow professionally. Company offers: - A young, ambitious and collaborative team that will support and inspire you; - Agility, minimal bureaucracy, quick growth, quick implementation of changes to processes when needed; - Market-level salary; - Busy but flexible work schedule; - Medical insurance. Ready to join the team? Please submit your CV + portfolio/showreel. We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.

Location: Brazil Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Brazil and LATAM are among our fastest-growing markets globally, and we’re looking for a highly motivated Events Marketer to lead planning and execution of impactful events across Brazil and the broader LATAM region, as part of our Brazil- and LATAM-focused GTM motion. Your work will deepen ElevenLabs’ presence, drive brand awareness, and generate high-quality pipeline in partnership with our Brazil GM and regional GTM teams. You’ll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You’ll adapt and localize successful global playbooks while identifying new, high-impact opportunities unique to the Brazilian and wider LATAM markets. IN THIS ROLE, YOU WILL: - Develop and execute event plans aligned with business objectives across São Paulo, Rio de Janeiro, and key markets in Brazil and LATAM - Organise third-party conferences, owned branded events, and strategic dinners with key customers and prospects across Brazil and LATAM - Collaborate cross-functionally with sales, marketing, and GTM teams for seamless execution - Create compelling event messaging that resonates with Brazilian and LATAM business audiences - Manage event budgets and timelines end to end - Analyze event performance and provide recommendations for future improvements - Build and maintain relationships with sponsors, partners, and vendors across Brazil and LATAM WHAT YOU BRING: - 5+ years events experience, with at least three in tech event marketing - Native Portuguese speaker, English fluency required (Spanish a plus) - Deep knowledge of the Brazilian and LATAM tech ecosystems and key industry events, including events in São Paulo and beyond - Experience working with Brazilian and LATAM event agencies and production partners LOCATION This role is remote within Brazil. Preferred to be based in São Paulo. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Tbilisi, Georgia Workplace: remote Join Our Vision: At the cutting edge of VR technology, we are pioneering in VR video streaming and interactive experiences. 🚀 Be a part of the team where your passion fuels innovation and productivity. This isn’t just a job, it’s a journey into the future of technology. The Role As a Content Quality Specialist, you will be responsible for ensuring the highest quality of published content. You will work closely with internal teams, and your feedback will directly impact the final user experience. What You Will Do Perform quality checks on published video content in a VR headset to ensure correct technical settings (eye alignment, noise reduction, focus, audio-video sync, clean playback, etc.) Review user comments to identify additional insights and potential quality issues Verify passthrough mask accuracy Check the presence and correctness of AI scripts where applicable Identify and report content quality issues Monitor and respond to content-related comments and discussions on the forum Communicate with content creators when necessary to resolve quality-related issues Contribute to improving content presentation, including participation in shaping the main page logic to ensure a clean and consistent visual experience What We Are Looking For Experience in quality assurance or/and video moderation is a big plus High attention to detail and ability to handle routine tasks efficiently Ability to work independently and manage time effectively Proactive mindset when identifying and escalating issues English skills (B2 or above) Fluency in Russian Bonus Points Familiarity with VR headsets and immersive video formats, different types of projection Understanding of video resolution, formats, codecs, bitrate and audio Experience with content platforms or streaming services Hiring Process HR Screening (30 min) Сase Task (2-3 hours) Team Intreview (30 min) CEO Interview (30 min) 💼 Explore our hiring process What We Offer Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: PL Workplace: remote Overview: Infrastructure engineering with security embedded across the entire technology stack, including CI/CD, Kubernetes, cloud environments, secrets management, and access control. Key responsibilities: Core Responsibilities Integrate security checks into CI/CD pipelines, including dependency, container image, Infrastructure as Code (IaC), and secret scanning Harden servers, Kubernetes clusters, and cloud environments in accordance with CIS benchmarks Manage secrets, certificates, and the PKI lifecycle using Vault Manage access control (SSO, IAM, least privilege) and conduct regular access reviews Track and remediate vulnerabilities, coordinating patching activities across development and infrastructure teams Support security incident investigations, incident response, audits, and compliance activities Enforce Kubernetes runtime and policy security, including RBAC, network policies, Pod Security Standards (PSS), and Kyverno/OPA Infrastructure Responsibilities Set up and maintain production and staging infrastructure, including updates and incident resolution Improve infrastructure setup and maintenance processes Support and develop GitLab CI pipelines Contribute to the design of complex IT systems Collaborate with product development teams and stakeholders Handle monitoring events, including periodic day and night on-call duties Required Experience: 3+years of experience as a System Engineer, SRE, or DevOps Engineer Solid Linux administration and troubleshooting skills Experience with configuration management tools such as Ansible, SaltStack, Terraform, or Pulumi Experience with Kubernetes and Helm Experience configuring GitLab CI/CD pipelines Experience with Anti-DDoS solutions, WAF, and WAAP (Cloudflare, Fastly, Akamai, etc.) Experience with monitoring tools (Prometheus stack, Zabbix) Strong understanding of information security fundamentals, including least privilege, defense in depth, network security, and TLS/PKI Experience with secrets management solutions such as HashiCorp Vault or similar Strong problem-solving skills Higher technical education English level B1+ and strong command of Russian Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Perm; Moscow Workplace: hybrid ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. THE ROLE We are hiring a Tech Lead, Parental Controls. You will build the team and the service that checks a player's age and gets a parent's consent before a child can buy. This is a coding role. You write production code at least half of your week, you make the architecture decisions, and you hire the engineers who build this with you. Responsibilities WHAT YOU WILL DO Write production Go and TypeScript: the status API, token validation, consent rules, the standalone widget and the web SDK Own the architecture and write it down Hire and grow a team of about six backend, frontend and QA engineers: write the role profiles, run the interviews, onboard each person Set up how the team works: code review, CI, releases, on-call, AI coding tools in the repositories Keep children's data safe: token validation, consent records, no decision from a result that only the browser reports Work with Legal, Security teams on requirements, dependencies and release gates WHAT YOU WILL WORK WITH Go, go-kit, gRPC and REST, PostgreSQL, Redis, RabbitMQ, Temporal; TypeScript with Angular and React; OpenTelemetry and Datadog; Docker, Kubernetes, GitLab CI; a third-party age-verification and consent vendor. REQUIRED 7+ years in software engineering, Go as your main language for the last 3+ years. You still write and ship code 2+ years as a tech lead or team lead of 4+ engineers, with hiring experience: you have built a team or a large part of one Backend depth: API design, PostgreSQL, message queues, idempotent integrations with third-party APIs, workflow orchestration (Temporal or similar) TypeScript: enough to review React or Angular code and design a small embeddable web SDK Security basics for identity flows: JWT, OAuth2, webhook signatures, XSS, CSRF, CSP Operations: Docker, Kubernetes, CI/CD, tracing and metrics, on-call for a service you own Daily use of AI coding tools (Claude Code, Codex, Cursor), including their setup for a repository English at B2 or higher BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EMPLOYMENT DETAILS Location: Perm or Moscow, hybrid Employment Type: Full-time Schedule: 10:00-19:00 (flexible) Contract: Employment agreement EQUAL EMPLOYMENT STATEMENT Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. CONTACT If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.

Location: Kyiv; Lviv Workplace: onsite Ajax Systems is expending and is looking for a Lead Hardware Engineer to strengthen our team.   Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, the Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. We are looking for an expert who brings strategic value: someone who can oversee complex system architectures, consult on cross-departmental optimizations, and mentor the team on high-performance design methodologies. You will be the bridge between innovative concepts and mass-scale manufacturing.   Key Responsibilities Architecture & Design: Develop sophisticated schematic solutions and PCB layouts for new Ajax devices, ensuring high reliability and scalability. Strategic Optimization: Proactively identify opportunities for cost reduction and performance enhancement through component unification and innovative architectural shifts. Project Oversight: Lead complex hardware projects from initial concept through to mass production (10,000+ units/month), ensuring all technical risks are mitigated. Cross-Functional Consultation: Act as a subject matter expert for the firmware and supply chain teams to optimize the hardware-software interface and manufacturing yield. Prototype Lifecycle: Lead the “bring-up” process, debugging complex issues and defining rigorous testing protocols for design validation. Requirements Advanced Circuit Design: Expert-level calculation of circuit elements and high-fidelity simulations of device behavior. EDA Mastery: Professional proficiency in Altium Designer (experience with managed libraries and 3D modeling is preferred). Design for Excellence (DfX): Proven track record of designing for LVD/EMC compliance and mass manufacturing (DFM/DFT). Power Management: Deep expertise in designing both battery-powered and mains-powered (85–265 VAC) devices. Full Lifecycle Ownership: Experience preparing comprehensive production documentation (BOM management, Gerber files, assembly drawings) using Git for version control. Communication: Fluent English is required for technical documentation and international collaboration. Preferred Qualifications Supply Chain Leadership: Direct experience working with vendors and manufacturers for high-volume production. High-Speed Design: Advanced understanding of Signal Integrity (SI) and Power Integrity (PI). Experience with S-parameters, PDN impedance modeling, and TDR measurements. System-Level Thinking: Ability to write or review embedded software (C/C++, STM32) to facilitate deep-level debugging and hardware-software co-design. Regulatory Mentorship: Experience guiding products through global certifications (UL, CE, RED), beyond basic compliance.   We offer: The opportunity to suggest and implement your own ideas that directly influence the product and its mass production; A place in a fast-growing company with a motivated and professional team; Competitive salary; Medical insurance; Corporate English classes; The opportunity to participate in Ajax’s internal beta-testing program for security systems; Discounts from partner companies; Discounts on Ajax products. Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Location: Limassol; Nicosia; Athens; Thessaloniki Workplace: hybrid The Role:    We are looking for an experienced, passionate and self-motivated professional to join our fast-growing Information Security team. As part of our Information Security Audit Program, you will have the opportunity to assess and improve security controls across a dynamic and fast-paced environment. You will work with cutting-edge technologies and talented professionals, gaining hands-on experience in security assessments, compliance audits, and risk management. The main responsibilities of the position include: Perform hands-on complex security audits in IT infrastructure, applications, technologies and third parties Assess internal controls, processes and policies related to Information Technology and Security identifying deficiencies, and developing remediation strategies Prepare comprehensive audit reports summarizing the audit scope, results of test work, findings and recommend corrective actions Identify information security risks and make recommendations which are appropriate, practical and cost-effective Manage and monitor the progress of remediation steps on audit findings Ensure the organization meets all information security requirements of applicable laws and regulations Liaise with external auditors and internal stakeholders in successful execution of all compliance audits Provide regular reports and metrics on the security posture to the relevant stakeholders Main requirements: BSc/MSc in Information Security or any other related field Minimum 2 years working experience in an Information Security related field Experience in IT Systems and Security audit, vulnerability assessments and security risk management Demonstrated experience in auditing large scale infrastructures, information systems, IT processes and advanced security controls Good knowledge of information and security technologies such as Windows and Active Directory, Linux, virtualization, host and application security, networking, firewalls, security architecture etc Hands-on experience in auditing cloud infrastructures (AWS, Azure, GCP etc) will be considered an advantage Good understanding of security regulations and frameworks such as ISO 27001, NIST CSF and 800-53, GDPR, DORA etc Strong project and time management skills with the ability to work independently under minimal supervision and as part of a team Meticulous attention to detail with an analytical mind and outstanding problem-solving skills Excellent communication skills with the ability to explain technical concepts to a non-technical audience Audit-related and other information security certifications such as CISA, ISO 27001 Lead Auditor, CISSP, CCSP etc will be considered an advantage Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. STAFF PLATFORM ENGINEER, AGENTIC ENGINEERING Developer Productivity · AI Coding Agents · Developer Platform Our ambition: an engineering organisation where humans and agents work as one continuously learning system, turning frontier AI capabilities and real-world feedback into more ambitious product development. We want n8n to be the reference for how this is done, without compromising quality, resilience or trust. Your main goal is to make that real. This is a Staff individual contributor role in Developer Platform and the technical driving force behind ACDC (Agent-centric Development Cycle), our engineering-wide initiative for agentic development. Nobody has a playbook for this yet. You'll write ours. You won't start from zero. Agents wired into Linear already automate around 80% of the development cycle on one of our developer platform projects, alongside pilots for insight, feature-flag and PR-review agents and a shared agent harness. Your job is to take this from promising experiments to the way n8n builds software. This role is for someone who thinks about this problem constantly. You run agents all day, rebuild your own workflow every time the frontier moves, and have more ideas than time. You'll stay hands-on, building the first versions yourself, and shape how the work grows beyond one person. WHAT YOU'LL DO SET DIRECTION AND OWN THE OUTCOME - Identify where agentic development can make the greatest difference, using developer feedback, existing experiments and engineering performance data. - Set the strategy and priorities across agent execution, repository readiness, CI, security and developer workflows. - Make build, buy or pass decisions on tools and vendors, and own the cost and value trade-offs, including AI spend. - Make decisions where requirements are incomplete and the trade-offs between autonomy, reliability, security and review effort are still emerging. - Build alignment through technical proposals, clear decisions and working software, and report progress and impact to engineering leadership. BUILD THE FOUNDATIONS - Design and build isolated execution environments where agents can work with the right access to code, tools and context, without exposing secrets or sensitive systems. - Own the safety model: which task categories agents may attempt, what they must never touch, and where human review is required, partnering with Security on sensitive areas like auth, billing, permissions and data handling. - Make n8n's monorepo agent-ready, working with Architecture and senior engineers on repo structure, testability, boundaries and the context agents need. INTEGRATE AGENTS INTO HOW WE WORK - Build repeatable workflows that take Linear issues through agent execution, self-verification and review to merged PRs, across a growing range of task types. - Integrate agentic workflows with GitHub, CI, test infrastructure and code review, so the agentic path becomes the easiest path for engineers. - Extend the loop beyond coding: connect earlier signals like product research and customer requests, and later ones like production metrics, so agents contribute across the whole cycle. - Open it up beyond engineering, so PMs, designers and others can turn a well-defined issue into a reviewed, mergeable change. - Shape review practices, such as PR evidence that shows what changed, what ran, what risks remain and where human judgment is needed. MEASURE WHAT WORKS - Build benchmarks from real historical engineering tasks to evaluate output quality, failure modes, review burden and production risk. - Define and track quality and adoption signals, such as reviewer acceptance rate, CI pass rate, rework rate and developer satisfaction. - Use data and feedback to change course, retire what doesn't work, and build trust across engineering. REQUIREMENTS MUST-HAVES - 🔥 Frontier obsession: You live at the frontier. You try new models and tools as they land, and you have strong, evidence-backed opinions on what's real and what's hype. - 🧭 Staff-scope ownership: You’ve led complex platform, DevEx or engineering productivity initiatives across teams, from defining the problem to sustained adoption and measurable impact, where there was no established approach to follow. - 🤖 Agentic depth: You use coding agents daily as a power user, and you've built infrastructure around them, such as repo context and instructions, tool or MCP integrations, sandboxed execution or agent workflows in CI, that other engineers rely on. - 🎯 Product mindset for internal platforms: You treat engineers as your customers. You start from real friction, prioritise by impact, make build-vs-buy calls, weigh cost against value, and let adoption tell you whether something works. - 🤝 Direction without authority: You've set technical direction that multiple teams followed, through proposals, design reviews and credibility with senior engineers across Platform, Product Engineering, AI, Security and Architecture. - 🔐 Safety judgment: You've made real decisions on permissions, secrets, sandboxing, sensitive code paths and human-in-the-loop review, and can explain the trade-offs. - 📊 Measurement that drives decisions: You've built evaluations, benchmarks or quality metrics and used them to change course or retire things that didn't work. You care about outcomes, not lines of AI-generated code. - ✍️ Writing that changes decisions: Your technical proposals and documentation have shifted what teams did. NICE-TO-HAVES - 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js or JavaScript monorepo. - ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, test infrastructure, preview environments or internal developer platforms. - 🧑‍🤝‍🧑 Growing a team: You've mentored engineers or helped shape a new team as an initiative grew beyond one person. - 🌍 Open-source communities: You have contributed to open-source or source-available projects with active developer communities. - 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling and customer trust are central. - 🔗 Workflow automation: You're familiar with workflow automation, integration platforms, AI orchestration or developer-facing products. WHY JOIN US? At n8n, you'll define how autonomous AI agents become a trusted part of engineering inside one of Europe's fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework and developer workflows that decide whether agents can contribute meaningfully to production engineering without lowering the quality bar. You'll join a remote-first team with high autonomy, high visibility and a strong builder mindset. Because this is a first-of-its-kind role, you'll set direction, influence engineering culture, and create learnings that may inform both our internal engineering and n8n's product thinking. Sound like a challenge you're excited to take on? Apply now, and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: New York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania Workplace: Remote The Deal Desk Manager is a multifaceted strategic and operational advisor to our most complex and highest growth region within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the US and Global Sales Team. Important notes: This is a fixed-term opportunity for 3 months with an option to extend. While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones. In one year you’ll know you were successful if… - You’ve led Deal Desk coverage for sales to Crypto exchanges, financial technology (“fintech”) and/or payment solutions customers and support sales goals, materially de‑risking coverage during high volume and high stress deal strategy - You’ve driven data‑backed analytics and pricing frameworks that have shifted approvals and pricing from intuition to objective guardrails and precedent. - You have been the go‑to commercialization partner for Legal, Product, Services, and Finance on non‑standard SKUs and new offerings within both SaaS and on-prem environments turning ambiguous edge cases into repeatable processes. - You have demonstrated clear leadership capability through mentorship, enablement, and conflict‑resolution maturity, particularly in leading team member onboarding and embodying Chainalysis leadership principles such as Coach & Empower and Strong Convictions, Loosely Held. - You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams - You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy - You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers - You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals - You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions. - You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.) - You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership - You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end - You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc. - You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles. - You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be. A background like this helps: - Strong experience within a Deal Desk role for 5-7 years, but also including related processes such as sales operations & enablement, finance, and/or legal, with specific experience around deal structuring/quoting complex SaaS transactions for a fast-growing multinational company - Analytical mindset and recognized competency for in depth analysis and modeling - Leader in key stakeholder activities assigned from cross-functional projects or programs, including the gathering, analyzing, prioritization, and complexity categorization of business requirements - Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle with Salesforce CRMs - Working knowledge with revenue recognition (GAAP, ASC 606) - Salesforce, Salesforce CPQ is required - Experience leading a team is preferred, with extensive experience in one-on-one mentoring and coaching sessions with team members of all levels. - Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues - Advanced written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management, particularly the ability to explain complex concepts clearly and concisely across all levels of the organization - Excellent collaboration, reinforces alignment with business partners and managers. - Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.Strong attention to detail, quantitative and communication skills - Ability to work in a fast paced, high pressure environment and jump in on operational troubleshooting often and as needed - Strong Google Suite/Microsoft Suite skills AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for an Atlassian Support Engineer to join our Atlassian team. The team supports and develops Jira Software, Jira Service Management, and Confluence Data Center, which are essential to the company’s internal service and business processes. Our work covers project and service portal configuration, access management, automation, integrations, and technical troubleshooting. We handle both daily service requests and planned initiatives, including process improvements, integrations with corporate systems, and platform changes. Purpose of the Role: You’ll support and improve SOFTSWISS’s Atlassian platforms to ensure they meet the needs of internal teams and business processes. Your work will focus on maintaining effective Jira and Confluence configurations, improving service management workflows, and supporting automation and integrations with corporate systems. Key Responsibilities: Configure Jira to support team processes: projects, workflows, transitions, conditions, validators, post-functions, fields, screens, schemes, roles, and notifications. Develop Jira Service Management: service portals, request types, forms, queues, SLAs, approvals, routing, and automated creation of related issues. Manage access in Jira and Confluence: groups, project roles, permission schemes, issue security, and space and page permissions. Investigate visibility issues affecting tickets, comments, and data. Build and maintain automation: Automation for Jira rules and existing ScriptRunner/Groovy solutions, including Behaviours, workflow logic, and scheduled jobs. Support integrations and data exchange: REST APIs, webhooks, JSON, Slack and email notifications, and synchronisation of fields and data between Jira and connected systems. Investigate issues in Jira, Confluence, and their apps: reproduce problems, review configurations, logs, and automation results, identify causes, and involve senior engineers or owners of connected systems when needed. Own requests through to a confirmed outcome: clarify requirements and dependencies, agree on changes, verify key scenarios and exceptions, document solutions, and coordinate validation with stakeholders. Core Platforms and Automation Jira Software, Jira Service Management, Confluence Data Center Jira Automation / Automation for Jira ScriptRunner, Groovy, Behaviours, workflow conditions, validators, post-functions, and scheduled jobs Assets / Insight JQL, REST APIs, webhooks, JSON Apps Supported by the Team eazyBI, Tempo, BigPicture, Email This Issue, Smart Checklist. Connected Systems and Integrations HiBob, Slack, HubSpot, 1C, GitLab Authentication and identity management systems, including Keycloak/SSO Selected notification and alert-routing processes using Opsgenie This is the team’s working environment. You don’t need deep expertise in every listed app to join us. Required Experience: Hard Skills At least 2 years of practical Jira administration experience, including Data Center and Jira Service Management. English at B1+ level for documentation and ticket communication, and native-level Russian for workplace communication. Understanding of Jira Cloud and Confluence Cloud, with hands-on experience working with both platforms. A solid understanding of workflows, schemes, screens, field configurations, project roles, and permission models. Ability to account for configurations shared across multiple projects. Practical experience configuring JSM request types, forms, portals, queues, SLAs, and customer access. Experience administering Confluence spaces, pages, groups, restrictions, and troubleshooting access issues. Ability to create and troubleshoot Automation for Jira rules and use JQL and smart values. Practical ScriptRunner experience: reading and modifying existing Groovy scripts, understanding when they run, verifying results, and diagnosing errors. Understanding of REST APIs, HTTP, JSON, and webhooks. Ability to investigate authentication, service account permissions, integration payloads, and responses. Basic practical experience with Assets: objects, attributes, relationships, permissions, and using Assets data in Jira processes. Soft Skills Ability to translate user requests into clear requirements and acceptance criteria, identifying inconsistencies between descriptions, documentation, and comments. Ownership of commitments: track dependencies and deadlines independently, and communicate blockers or changes to plans before stakeholders ask for an update. Clear communication with technical and business teams: explain limitations, propose options, and document agreed solutions. Careful handling of access permissions, personal data, and public and internal comments. Nice to Have: Advanced Groovy and ScriptRunner experience, including developing custom scripts, troubleshooting execution errors, and working with complex existing logic. Experience creating and maintaining eazyBI reports, configuring data imports, and managing report access. Experience working with Tempo, BigPicture, Email This Issue, or Smart Checklist. Experience with HiBob–Jira–Tempo, Jira–Slack, Jira–GitLab, or similar integrations. Participation in project or space migrations and consolidation, including validating permissions, data, macros, apps, and scenarios after migration. Experience migrating Jira or Confluence from Server/Data Center to Cloud. Experience supporting SSO integrations in collaboration with an IAM team. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: India; Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the APAC Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization across APAC. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment. 1. Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management. 2. Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel. 3. Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases. 4. Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities. 5. Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions. 6. Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency. Requirements - 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred. - Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment. - Strong command of sales metrics, funnel optimization, forecasting, and process rigor. - Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders. - Excellent communication skills and ability to influence across teams and seniority levels. - Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership. - Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus. Location This role is remote-first, however there is a preference for candidates to be based in Singapore or India with the option to work out of one of our offices. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Engineering Manager on GitLab's Authentication team, you'll build and lead a team of engineers in Bangalore who own how users, applications, tokens, and artificial intelligence (AI) agents sign in to GitLab. At GitLab, we see our team as our product. You'll need to be technically credible in authentication protocols such as OAuth 2.0, OpenID Connect (OIDC), and Security Assertion Markup Language (SAML). Your main focus will be hiring well, growing your engineers, and helping the team deliver on commitments that other parts of GitLab depend on. You'll guide your team's work on OAuth across Cells, global identities, token consolidation, and moving authentication out of the Ruby on Rails monolith onto GATE, GitLab's new authentication and authorization platform. You'll manage these multi-quarter programs with fixed deadlines and many dependent teams. What you'll do Hire, onboard, and grow a team of senior and intermediate engineers in Bangalore, working with talent acquisition during a high-volume hiring period. Own delivery for your team's part of the authentication roadmap: plan in milestones, track risks early, and communicate clearly when a date is at risk and what would change it. Work with your Staff Engineer and Product Manager to turn architecture decisions into shippable, feature-flagged increments. Protect your team's focus. Manage requests from other teams through one intake path, and make trade-offs visible to leadership. Coordinate with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams across India, Europe, and the Americas. Make sure the team runs what it builds, including on-call coverage, incident response for authentication issues, rate limits, and production readiness for new services. Build a team culture where security comes first, decisions are written down, and code review is thorough and kind. Give clear, regular feedback, run career conversations, and handle performance issues early. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Significant experience as an engineering manager of backend or platform teams, including hiring and growing senior engineers. A background as an engineer in identity, authentication, or security systems, with enough depth in OAuth 2.0, OIDC, SAML, and JSON Web Tokens to review designs and ask probing questions. Experience delivering complex, multi-team programs against fixed dates, including migrations that must not disrupt existing customers. Experience running production services, including on-call coverage, incident response, and reliability work. Working knowledge of Ruby on Rails or Go. Experience building a new team or growing one quickly while keeping the hiring bar high. Clear, concise written English and comfort leading a team in an all-remote, asynchronous company across time zones. About the team We're part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. You'll partner closely with our existing Authentication engineers in Europe and the Americas. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Intellias Meet your recruiter Katarzyna Sankowska katarzyna.sankowska@intellias.com https://www.linkedin.com... Vacancy details Management Manager Director Poland Remote APPLY NOW REFER A FRIEND Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value. What project we have for you We are working with a large global company on a major technology transformation. The goal is to modernise their digital platforms, build stronger technology capabilities, and support business growth. The program covers several technology areas and brings together many teams and senior stakeholders from both business and IT. It includes strategy, advisory work, solution design, and delivery. As the program grows, we are looking for an experienced technology program leader who can see the big picture, bring structure to complex work, and make things happen. You will help teams move forward when things are unclear, keep stakeholders aligned, drive key decisions, and make sure delivery is predictable and focused on business value. What you will do Lead a complex enterprise technology program and keep business goals, technology direction, and delivery aligned Own program results, delivery commitments, priorities, and stakeholder expectations Define the roadmap, milestones, governance, and success criteria Coordinate architecture, engineering, business analysis, operations, and other teams Build trusted relationships with senior client stakeholders and act as their main point of contact Identify risks, dependencies, and gaps early and drive their resolution Make sure decisions are made on time, ownership is clear, and actions are followed through Lead executive discussions and help align on priorities and trade-offs Keep program status, risks, and results transparent Improve delivery predictability and processes across workstreams Help the program structure and teams grow as the initiative expands Balance strategy with practical delivery to achieve measurable results Build a culture of ownership, collaboration, and accountability What you need for this 10+ years in IT delivery, program management, or technology leadership Experience leading large enterprise programs with many teams, stakeholders, and connected workstreams Full delivery ownership, from planning and solution design to execution and ongoing improvement Experience setting up program structure, governance, and delivery processes Strong experience working with senior and executive stakeholders, including difficult conversations and conflicting priorities Ability to spot risks and problems early and fix them Confident leader who makes decisions and takes ownership, even under pressure or when things are unclear Experience turning business strategy into realistic technology roadmaps and measurable results Good understanding of software engineering, architecture, and modern enterprise technology Ability to challenge assumptions and give clear recommendations to senior leaders Excellent communication, negotiation, and conflict-resolution skills Experience leading distributed, multicultural, cross-functional teams Consulting mindset with a practical, results-focused approach English: Advanced or higher Nice to Have Experience as a Program Director, Delivery Director, or in a similar senior role Experience leading large modernisation or digital transformation programs Knowledge of integration platforms, data platforms, APIs, and event-driven architecture Experience with cloud transformation, especially Microsoft Azure Experience designing operating models and governance structures Experience working with global companies and matrix organisations Understanding of AI-driven transformation and engineering productivity What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: United Kingdom; Dubai; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain, the UK, or the UAE. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent (local contract) UAE: Full-time, permanent via Deel (our employer of record in the UAE) Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates   We're looking for a driven and experienced Director of Global Key Accounts to lead our partner success and growth strategy for Airalo's most strategic partners worldwide. This role will oversee a global portfolio of strategic B2B and B2B2C partners, including travel companies, fintech platforms, mobile providers, and super apps, ensuring that they are not only retained but continuously growing in value. The successful candidate will directly own our largest global accounts and lead a team of regional Key Account Managers and execs, working cross functionally with Product, Marketing, Finance, and Operations to deliver exceptional results. This is a high visibility commercial leadership role requiring a balance of relationship management, commercial acumen and strategic thinking. What You'll Do: Lead the global key account strategy across all regions, driving partner growth, performance, and satisfaction. Own the global key accounts revenue targets, budget, and P&L, setting regional targets, tracking delivery against plan, and being accountable for margin and results. Prioritize accounts, markets, and team resources by revenue potential, strategic value, and risk, focusing effort where it drives the most growth and making clear trade offs when capacity is limited. Directly own and build deep, trusted relationships with Airalo's largest strategic partners, from onboarding through to long term success. Identify upsell, cross sell, and expansion opportunities across product lines (e.g. API, white label, corporate plans) and across markets. Serve as the senior commercial point of contact for priority accounts, regularly engaging at C level and leading negotiation of major renewals and commercial terms. Build, manage and mentor a global team of regional Key Account Managers and executives, ensuring clear goals, coverage, development, and execution. Collaborate with the wider Partnerships, Product, Marketing, and Finance teams to ensure partner needs are met and growth opportunities are realized. Proactively manage partner performance using data, insights, and KPIs to spot trends, mitigate risks, and unlock growth, and own forecasting and reporting for the global book. Ensure contracts, SLAs, and partner communications are tracked and actioned in a timely and professional manner. Define how accounts are tiered and handed over between Business Development and Key Accounts through their lifecycle, and help shape the evolution of Airalo's partner experience through scalable processes, playbooks, and best practices. What you'll bring: 8+ years in account management, partnerships, or business development roles (growing strategic accounts in B2B/B2B2C models), with experience in the travel or tech industry or B2B-focused businesses 4+ years running high performing teams, with a proven ability to build, lead, and develop managers across regions and time zones Excellent relationship building, negotiation, and communication skills, including credibility with C level stakeholders Data driven mindset with strong commercial acumen, including ownership of revenue targets, budgets, and P&L Ability to narrate a great story. Airalo's unique story and the problem we solve for our users makes it a compelling pitch for customers and partners Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling Fluent in English; other languages are a strong advantage Experience working with CRMs (HubSpot is an advantage) Willingness to travel as needed Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. 🇦🇪 Why people join us in the UAE We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way. Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions. What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 📍 UK: £96,800 – £145,200 📍 Spain: €92,000 – €138,000 📍 UAE: 443,600 AED - 665,400 AED Your Home Destination 🛫: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff!  🎒✨

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there. This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS. - Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live. - Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor. - Juggle multiple customers and projects at once, and prioritize based on impact. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 2-5 years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role at a SaaS company. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Implementation Specialist to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch. - Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results. - Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience training people or setting up software for a team is a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.