Braintrust is looking for a Growth Marketing Lead to run growth experiments, optimize conversion, manage paid channels, and drive self-serve lifecycle marketing.
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Braintrust is looking for a Growth Marketing Lead to run growth experiments, optimize conversion, manage paid channels, and drive self-serve lifecycle marketing.
Location: Chicago, IL Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Client Account Manager to join the Big Box Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based in person in Chicago or New York . Responsibilities: Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations Proactively seek and represent client needs and asks to cross-functional stakeholders Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders Required Qualifications: 5+ years of experience in advertising sales and account management. Experience working with Retail industry clients preferred. Strong understanding of customer marketing funnel and traditional marketing ecosystem Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. Understanding of Digital measurement, tracking fundamentals and mobile measurement partners Tenacious and entrepreneurial approach to working through product, process, and client challenges Experience cultivating strong relationships with external partners Exceptional communication and interpersonal skills Ability to work in a fast-paced and unstructured work environment High attention to detail Proficiency in Excel preferred BA / BS degree or equivalent work experience Benefits: Comprehensive Health benefits 401k Matching Workspace benefits for your home office Personal & Professional development funds Family Planning Support Flexible Vacation (please use them!) & Reddit Global Days Off 4+ months paid Parental Leave Paid Volunteer time off Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $105,000 — $147,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring on our finance team! Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: Own and materially improve Figma’s annual planning and forecasting process Influence resourcing and investment decisions across the Sales business Corporate: This role sits at the intersection of corporate finance and business decision-making. You’ll help drive long-range and annual planning, partner with G&A leaders across the CFO, CIO, Legal, and Tax organizations, and turn budget-versus-actual results into actionable insights. You’ll also support board reporting and build dashboards that give the team a clearer view of performance. With a strong focus on systems and automation, you’ll streamline processes and help build a more efficient, scalable finance function Growth: Partner with Marketing to connect financial planning with growth strategy. Own sign-up forecasting and partner with Data Science on ways to improve accuracy and insights on top of funnel. Partner with Marketing on expenses, budgets, and headcount planning. Turn insights into strategy. Automate routine processes to create more time for strategic analysis, evaluate marketing ROI, and help shape where we invest next. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Drive alignment on KPIs and key metrics to monitor business performance, drive growth initiatives, and provide visibility into operating performance Build annual operating plans, quarterly and monthly financial forecasts Develop cross-functional partnerships across Figma to formulate business insight and inform executive decision making Own, run & improve financial processes that support Figma’s business Partner with Strategic Finance, Data Science and RevOps to improve our ARR data quality and forecasting Prepare and deliver presentations for the Executive Team, including the CFO, CMO, and CRO Experiment with AI-driven solutions to automate workflows, enhance accuracy, and elevate the speed and impact of Strategic Finance operations We’d love to hear from you if you have: 5+ years of relevant experience in investment banking, private equity, strategic finance, Big 4 audit, business operations, or related fields Experience in financial planning and creating data-driven analysis Demonstrated ability to build processes from scratch and distill complex issues into structured frameworks and develop concrete action plans Experience problem-solving independently, organizing workload and priorities, and completing tasks on time Experience building relationships and communicating with stakeholders across all levels and functions While it’s not required, it’s an added plus if you also have: Experience at a high growth B2B SaaS company, with bonus points for GTM experience SQL/AI tooling experience and deep experience working with large data-sets At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, now part of Salesforce, you’ll have the chance to shape the future of customer experience at the company building the highest-performing AI Customer Agent on the market. As Principal, Integrated Campaigns Strategist, you’ll architect and lead high-impact, global campaigns that generate measurable pipeline and revenue for your audience portfolio. Your strategic vision and ability to deliver innovative, data-driven campaigns will help Fin establish category leadership in the rapidly evolving AI agent market. You’ll join the Integrated Campaigns team within Fin’s Demand Generation organization. We are a fast-paced, high-agency group that accelerates Fin’s growth with full-funnel, omnichannel campaigns that build awareness and drive demand with one consistent narrative across every touchpoint. You’ll partner closely with product marketing, content, creative, brand, field marketing, and sales to design and deliver cohesive campaigns that consistently meet pipeline targets. You’ll thrive in an environment that values ownership and speed. What will I be doing? Own the end-to-end strategy and execution of integrated campaigns for key audience segments, orchestrating cross-functional partners to drive pipeline and revenue across global markets. Develop campaign strategies that span the full funnel, from awareness through conversion, using multiple channels including digital advertising, email, webinars, virtual and live events, content syndication, and sales enablement. Run rigorous processes, timelines, and governance across concurrent campaigns, and look for ways to streamline workflows. Work with regional teams to adapt campaigns for local relevance while keeping global consistency and brand alignment. Translate market insights, competitive intelligence, and customer behavior into compelling campaign narratives and journeys. Collaborate with content and product marketing to plan audience-specific content roadmaps and campaign assets (research reports, guides, webinars, customer stories, and demos) that move prospects through the funnel. Monitor campaign results across marketing qualified lead generation, pipeline contribution, target account penetration, and ROI, and share learnings across the organization. Champion innovation in go-to-market strategy by testing new approaches and staying ahead of market trends, audience behaviors, and emerging channels. What skills do I need? 10+ years of B2B marketing experience across integrated campaigns, demand generation, content marketing, and/or account-based marketing, with a proven track record of scaling global, omnichannel campaigns that drive pipeline and revenue growth Hands-on experience applying AI tools and automation to marketing workflows (research, content development, campaign build, reporting, and optimization), with a point of view on where AI should replace manual work and where it should augment it Command of B2B pipeline metrics, attribution, and ROI, with the analytical skills to turn campaign data into clear priorities, trade-offs, and executive-level reporting Strong project management skills, with the ability to run complex, global initiatives across many stakeholders and time zones Clear communication and presentation skills with senior stakeholders Experience partnering with sales teams to align on strategy and build pipeline Adept at using Marketo, Salesforce, and Claude; skilled at workflow design and change management Experience at high-growth technology companies Curiosity, resilience, and the ability to thrive in ambiguity and change Bachelor’s degree in marketing, business, or a related field Bonus skills & attributes Experience building or deploying AI agents, skills, or automations (for example, Claude, agent frameworks, or marketing automation AI features) in a marketing context Experience developing campaign playbooks and frameworks that help regional teams localize and execute with autonomy MBA or equivalent experience *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $189,000-$225,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11597 CS1 Patient Onboarding Agent (Customer Support) Independent Contractor – CPT-11597 CS1 Patient Onboarding Agent (Customer Support)/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The company helps patients across the United States diagnose and treat obstructive sleep apnea with at-home sleep tests and custom oral appliances. We are seeking a detail-oriented, empathetic, and tech-savvy CS1 Agent to guide patients through our onboarding journey, from purchase through manufacturing readiness, so every patient has a consistent, high-quality experience. The ideal candidate is highly organized, calm under pressure, and comfortable managing a large patient caseload across phone, SMS, and email. Experience in customer support, de-escalation, and meeting response-time SLAs is strongly preferred. This is a long-term, ongoing opportunity with an ASAP start date. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: • Own each patient's onboarding journey from purchase through telehealth scheduling, impression kit delivery and return, and handoff to manufacturing. • Manage a personal caseload of 100+ patients at different stages of the funnel, keeping work organized and prioritized every day. • Respond to inbound patient messages by phone, SMS, and email within team SLAs, and make proactive outreach to keep patients moving forward. • Serve as the patient's main point of contact, coordinating with insurance, clinical, sales, and manufacturing teams to resolve issues and prevent delays. • Guide patients through completing and returning their impression kits and follow up on kits that are outstanding or need to be redone. • Handle cancellation, refund, and billing concerns with empathy, using approved de-escalation scripts and escalating per the team's handoff process. • Route clinical or medical questions to the clinical team. CS1 Agents do not provide medical advice. • Document every patient interaction accurately and promptly in Salesforce.• Protect patient privacy and handle protected health information (PHI) in line with HIPAA. • Share patient feedback and process gaps with leadership to help improve team SOPs. ● Proactively contact patients by phone immediately after purchase, particularly when they appear confused about the transaction or do not understand that they have purchased the treatment device, to clarify what occurred and explain the next steps. ● Offer direct phone calls or video meetings when patients need more personalized assistance or when text and email communication are insufficient to resolve their concerns. ● Provide clear, patient-friendly explanations of the onboarding process and guide patients through unfamiliar or confusing steps to ensure they understand what is required of them. ● Conduct proactive follow-ups with patients who have received their impression kits but have not completed or returned them, identifying potential barriers and providing step-by-step assistance as needed. ● Investigate patient concerns by reviewing relevant records and available supporting documentation before providing explanations or communicating resolutions. ● Take ownership of escalated patient concerns by acknowledging frustrations, gathering relevant information, and providing appropriate assistance or coordinating the necessary next steps. ● Identify recurring patient concerns, common call and email inquiries, and areas of confusion, and share these findings with leadership to support updates to team procedures and patient communication guidelines. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: • 1+ years of customer support, patient support, or call center experience; healthcare, telehealth, or e-commerce experience is a plus. • Proven de-escalation skills, including handling cancellation and refund conversations. • Ability to manage a high-volume caseload with strong organization and time management. • Excellent written English and neutral spoken English. • Strong attention to detail and accurate documentation habits. • Empathetic, patient-first communication style. • Ability to work independently while coordinating effectively with cross-functional teams. • Familiarity with HIPAA or experience handling sensitive personal information preferred. • High school diploma or equivalent required; bachelor's degree preferred. SOFTWARE & APPLICATIONS • Salesforce (CRM) • Microsoft Teams • Microsoft Outlook • Microsoft Excel• Microsoft SharePoint • Microsoft Word • Cloud-based phone and SMS tools Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST Daily Working Time: 9:00 AM – 6:00 PM PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 40 hours/week per VA Daily Working Time: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST REPORTING TO/POC: To Be Determined Number of VAs: 3 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Neutral / Level A REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: London, United Kingdom Workplace: hybrid About The Role: We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience. You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible. What you'll co-own: Verification journey: Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage. OKRs and initiatives: own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review. KPI framework: define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification. AI and automation: lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework. What you'll do Set the strategy: own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements. Manage the KYC stack: own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance. Reduce friction: map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls. Drive automation: automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones. Deliver product and market flows: design and deliver KYC/Screening flows for specific products and market-specific logic. Support white label: embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in. Collaborate as a partner: Engineering: define requirements, data needs and system enhancements, and manage delivery and release readiness. Compliance and FinCrime: agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews. Customer Support and Operations: use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload. Partners and networks: align verification requirements with partner, scheme and licence-holder expectations. Run governance: chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements. Lead the team: build and mentor the KYC product team, and document decisions and rationale clearly. Take responsibility: own outcomes, and escalate material risks early. What you'll need Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team. Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements. Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost). Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations. Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need. Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact. Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team. Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders. Nice to have Experience with white-label or partner programmes and their operational and compliance requirements. Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification. Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day. Experience building or scaling a first line of defence or operations function. What you'll achieve First 3 months Understand our verification flows, providers, risk-based limits and regulatory landscape. Learn our KYC KPIs, tooling and the key friction and case-handling patterns. Build relationships across Compliance, FinCrime, Engineering, Support and Operations. Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement. By 6 months Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm. Launch the KYC operational dashboard and a ranked list of the top customer friction points. Deliver your first automation or AI-assisted workflow that removes recurring manual work. By 12 months Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort. Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime. Have a high-performing KYC product team and verification built into the back-office console and white-label programmes. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. AI is now part of almost every workflow built on n8n. But before a new user can build their first AI automation, they often hit a wall: sign up with a model provider, create an API key, add billing, and paste credentials into n8n. Many people never get past that step. The Relay team removes that wall. With Gateway credits, n8n Cloud users get leading AI models and services such as web search, scraping and document parsing built in, with no keys to manage. A new user can open a template or ask the AI assistant to build something, and it just works on day one. MAKE DAY-ONE SUCCESS THE DEFAULT - Own the Gateway credits experience end to end: from sign-up to first successful AI workflow or Agent, to ongoing usage. - Remove credential friction across the product. Work with the Growth, Agents and n8n Assistant teams so new users land on services that work out of the box. - Decide which models and services we offer, and how we price and package them for users.. BUILD AND RUN PROVIDER PARTNERSHIPS - Own relationships with model and tool providers, from first conversation to signed deal. - Lead commercial negotiations, including volume commitments, pricing and terms. - Partner with Finance on commitment approvals and consumption forecasting. - Decide when to add, expand or drop a provider, based on user demand, quality and cost. SHAPE THE ENTERPRISE AI GATEWAY - Lead discovery with enterprise customers and prospects: platform teams, IT and security leads, and AI owners. - Turn what you learn into a clear product strategy, and be honest about what to build, what to pause and what to stop. - Define the core capabilities: virtual keys, budgets and spend limits, model access policies, usage reporting and audit. - Consider how the gateway works for self-hosted and Cloud customers. Work closely with engineering and our Cloud team on deployment questions. - Help define how the enterprise gateway is packaged and sold, together with Sales, Finance and leadership. LEAD ACROSS TEAMS - Work with a dedicated engineering team, and with design, as one product team. - Coordinate with teams that own nearby areas, such as identity and access management, governance, billing and the Cloud experience. - Keep leadership, Sales and Customer Success informed, and bring them clear recommendations. REQUIREMENTS MUST-HAVES - Experience as a PM for AI infrastructure, developer platforms or LLM tooling (for example AI gateways, model APIs, or AI platform products), or for enterprise admin and governance products (for example access control, policy, spend management or audit). - Hands-on experience with partner or vendor deals: you have negotiated terms, not only managed relationships. - A strong grasp of usage-based pricing, unit costs and consumption forecasting. - Comfort talking with enterprise buyers: platform engineers, security teams and IT leaders. - Builder mindset: You’re entrepreneurial and hands-on, and you enjoy moving from an ambiguous problem to a prototype, shipped product, and iteration quickly. - Technical fluency: You’re comfortable reasoning about APIs, integrations, authentication, schemas, data flows, and system constraints and can partner deeply with engineers. - Data fluency: You can define meaningful success metrics, investigate product behaviour and funnels, and combine quantitative evidence with qualitative insight and product intuition NICE-TO-HAVES - You have built or run an LLM gateway or proxy, or worked closely with tools like LiteLLM, Portkey or similar. - Experience with products that run both self-hosted and as SaaS. - You’ve built products for technical users and understand what great developer and builder experiences look like. - You’ve worked on products involving third-party APIs, authentication, developer platforms, or integration ecosystems. - You’ve built products alongside developer communities, contributors, or external ecosystems. Why join us? At n8n, you’ll work on the heart of the product experience - shaping how builders go from an idea to a workflow they trust in production. Your work will influence some of the most fundamental parts of n8n: how people build, connect services, access powerful capabilities, understand what’s happening in their workflows, and scale from simple automation to complex AI-powered systems. You’ll join n8n at a stage where the product and company are scaling rapidly, but there is still enormous opportunity to define what a world-class automation building experience should feel like. You’ll have the autonomy to identify important problems, work deeply with users and technical teams, and turn ambitious ideas into product experiences people rely on every day. Sound like a challenge you’re excited to take on? Apply now - and help us build the future of automation n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.
🚀 I’m hiring Senior AI Product Managers for the Growth team at Zego, the UK’s first insurtech unicorn, with roles open in London or Portugal. We need Senior PMs who can own a growth domain and run a real test-and-learn engine across the funnel.
Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview The Associate Manager, Commercial Planning & Analytics, Hasbro Pulse keeps the Pulse commercial calendar running and on track. This role owns the day-to-day work behind every eCommerce launch, promotion and event: forecasts, launch tracking, asset delivery, inventory submissions and sell-through reporting. It then turns what the numbers show into clear recommendations for the team. Reporting to the Senior Category Manager, Hasbro Pulse, this role is the team's operational and analytical backbone. It owns item-level launch execution and forecasting, and tracks performance in real time so that insights drive action. The ideal candidate is highly organized, follows through across multiple internal partners, and is comfortable working hands-on in the data. They combine strong analytical capability with commercial judgment and marketing creativity - turning complex data into clear recommendations that enable faster, more informed business decisions. Previous eCommerce experience is preferred. Success in this role means launches go live on time with the right assets and inventory, forecasts and reporting stay current, and the team spots changes in performance early enough to act. A strong candidate in this role pairs reliable execution with the curiosity to ask why the numbers are moving. Location and Work Arrangement This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Evaluate launch performance across the Pulse portfolio, establishing benchmarks and identifying drivers of successful and unsuccessful launches. Analyze promotional and marketing activity to understand incremental demand, product response and commercial effectiveness. Partner to identify products or customer segments that would benefit from additional activation or support. Provide analytical inputs that inform merchandising priorities, promotional planning, CRM activity and commercial calendar decisions. Develop clear post-activation and post-promotion analysis, translating results into recommendations for future commercial activity. Establish a consistent learning loop between product launches, customer response, marketing activity and future demand planning. Maintain the Pulse launch tracker, keeping item and timing, status and readiness current. Coordinate asset delivery for launches. Track creative, copy and product assets from Brand, Marketing and Product partners, and follow up on anything late so launches go live on time. Develop item-level commercial and demand forecasts across the Hasbro Pulse portfolio, building initial forecasts from historical performance, comparable products and launches, category trends and known commercial drivers. Continuously evaluate and update forecasts based on actual sales velocity, pre-order performance, customer demand signals, launch performance and evolving business conditions. Monitor forecast-to-actual performance and identify material variances, underlying causes and implications for revenue and inventory. Maintain a forward-looking view of demand across the portfolio and proactively flag potential upside, shortfalls and inventory risks. Partner with the Senior Category Manager, Finance, Revenue Planning and Connected Commerce teams to ensure commercial forecasts accurately reflect current business expectations. Support budget, forecast and Long-Range Planning processes with data-backed revenue assumptions, scenarios and commercial insights. Maintain a comprehensive commercial view of inventory health across the Pulse assortment in partnership with Connected Commerce and Operations. Proactively identify inventory risks and opportunities before they become material business issues, including potential overstock, constrained inventory and changing sell-through expectations. Recommend actions to improve inventory productivity, including merchandising shifts, promotional support, forecast changes, marketing prioritization and other commercial interventions. Monitor the effectiveness of actions taken and incorporate those learnings into future planning and forecasting. Support strategies for excess and discontinued inventory with analysis of inventory position, demand trends, potential commercial levers and financial implications. Partner with operational teams responsible for physical inventory management while owning the commercial interpretation and recommendations associated with inventory performance. Lead inventory reviews and submissions for promotions and onsite events. Recommend quantities and assortment based on demand signals, past results and inventory position. Develop a holistic view of Pulse performance by connecting traditional product and sales data with customer, site and marketing signals. Monitor key commercial KPIs including revenue, units, conversion, average order value, traffic, purchase frequency, customer mix, loyalty behavior and other indicators of business health. Analyze customer behavior—including new versus returning customers, registered and loyalty-member performance, purchasing patterns and category affinity—to identify opportunities to deepen engagement and customer value. Partner with Connected Commerce teams to understand site performance, merchandising effectiveness, funnel behavior and conversion trends. Evaluate how customer and site behavior influence product performance and incorporate those signals into commercial recommendations. Identify meaningful changes in business performance and proactively investigate the underlying drivers rather than relying solely on standard reporting. Own sell-through reporting across the Pulse assortment, and provide real-time performance tracking during launches, drops, promotions and events so the team can adjust quickly. Serve as a primary source of commercial insights for the Senior Category Manager and broader Pulse commercial team. Translate complex datasets into concise, actionable business recommendations. Build regular commercial performance views that clearly communicate what happened; why it happened; how the outlook is changing; where risks and opportunities exist; and what actions the business should take. Proactively surface opportunities and issues rather than relying on leadership to identify questions for analysis. Develop scenarios and sensitivity analyses that enable leadership to evaluate commercial trade-offs and potential business decisions. Partner closely with Finance, Marketing, Connected Commerce, Brand, Product and Supply Chain teams to ensure decisions are informed by a consistent fact base. What You'll Bring 2+ years of progressive experience in commercial planning, category analytics, demand planning, merchandising analytics, revenue management, eCommerce analytics or a related discipline. Strong forecasting capability with demonstrated experience using historical trends, comparable products and actual performance to build and refine demand forecasts. Experience analyzing product, sales and inventory performance in a consumer, retail, eCommerce or direct-to-consumer environment. Highly organized, with a track record of managing multiple launches and deadlines at once and following up across partners to keep work on schedule. Strong commercial judgment and ability to move beyond reporting data to identifying implications and recommending action. Demonstrated ability to synthesize multiple data sources into clear business insights and executive-ready recommendations. Strong analytical capability and advanced proficiency with Excel and business intelligence/reporting tools. Experience with forecasting and planning systems; familiarity with demand-planning tools. Experience with customer, eCommerce or digital analytics, including conversion funnels, customer cohorts, segmentation, retention, purchase frequency and promotional effectiveness. Strong commercial storytelling skills; able to distill complex analysis into concise insights and recommendations for senior leaders. Intellectual curiosity and demonstrated ability to independently identify questions worth investigating rather than waiting for analytical requests. Understanding of eCommerce KPIs including traffic, conversion, average order value, customer behavior and promotional effectiveness. Experience partnering across Finance, Marketing, Merchandising, Supply Chain, Operations and commercial teams in a matrixed organization. Strong communication skills, with the ability to explain complex analytical findings clearly to both analytical and non-analytical audiences. Intellectual curiosity and a demonstrated ability to independently identify questions worth investigating and to ask why performance is changing, rather than waiting for analytical requests or simply reporting that it has changed. Ability to operate comfortably in an evolving business where tools, processes, team structures and priorities continue to develop. Passion for fan and collector culture and an interest in understanding the behaviors that drive engagement and purchasing within enthusiast communities. Bachelor's degree in business, Finance, Economics, Analytics, Supply Chain or a related discipline preferred. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Privacy Notice Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $70,600 — $98,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Primary Focus: As Director, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention. This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative. Key Responsibilities: Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning. Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage. Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts. Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month. Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning. Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs. Write concise test readouts and maintain a living library of what works for Casino players. Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution. Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle. Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space. Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio. Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership. Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing. How This Role Connects Across the Team: Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned. Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership. Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel. Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy. Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards. Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs) Skills & Qualifications: 8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business. Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it. Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats. Proven track record building and running creative testing programs at volume. Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations. Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout. Experience influencing brand and integrated campaigns across matrixed teams without direct ownership. Experience managing and developing direct reports. Willingness to travel occasionally for team meetings and Fanatics events. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #li-JM3 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
— Manage recruitment end-to-end, from intake meetings to accepted offers. — Source senior talent through market mapping, direct outreach and proactive pipeline building.
Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: - Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels - Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? - Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew - Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time - Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly - AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: - Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos - Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice - Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos - Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant - AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them - Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data - Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: - At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real - Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering - CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on - Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored - Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: - Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) - Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) - Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice - Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization - Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value - Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights - Can be both hands-on and think strategically — you drive the big picture while staying close to execution - Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams - Can manage multiple projects simultaneously in a fast-moving environment - Communicate with excellent written and spoken English - Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Nairobi Workplace: OnSite ABOUT THE COMPANY Eleving Group is a publicly listed international fintech company founded in 2012. We operate across 17 countries on three continents, offering consumer, vehicle, and smartphone financing products to millions of customers worldwide. Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles. Role Overview The Head of Telesales & Retention owns revenue from new leads and existing customers across the Mogo Kenya portfolio: motorcycles, cars, logbook loans, smartphones and new products, including cash loans. The role is accountable for conversion, retention and reactivation, and for building the machine that delivers them. Strong day-to-day call center execution is already in place through the managers and leads. This role sets direction, builds new teams, channels and offers, and pushes the function to grow as the portfolio scales. We are looking for a commercial builder: someone who has opened new sales teams, channels and campaigns, got them hitting numbers fast, and kept pushing for the sky. Key Responsibilities 1. Commercial Ownership • Own conversion, 90-day retention, sleeping client reactivation and revenue targets • Manage cost efficiency and cost per sale across the function • Design and run agent commission and incentive schemes within the CXE framework, subject to approval by the Head of CXE 2. Build & Launch • Stand up new teams and channels from zero (e.g. a conversion team, scaling WhatsApp and other non-voice sales, launching retention on new product) • Design and launch offers and campaigns for existing customers together with Product, Marketing and partners • Bring the retention model to new and fast-growing products, especially smartphones and cash loans • Push sales and retention growth by digital and self-serve channels: app, push, in- app offers and WhatsApp, so agents focus where a human adds value • Run fast test cycles on scripts, offers, timing and channels, and scale what works 3. Operating Model & Playbooks • Own how telesales works: team split, lead routing and ownership, handoffs to Customer Care and branches, ERP rules • Own multi-channel playbooks (calls, SMS, WhatsApp, mobile app) triggered by the customer lifecycle • Own channel mix and customer journeys in our engagement platform (MoEngage), and drive requirements and adoption of sales tech: dialers (Webitel), CRM, offer automation • Protect lead integrity and design processes that close fraud risks 4. Team Leadership • Lead 40+ agents through managers and leads across voice, non-voice and retention teams • Hire, coach and build a bench of future leaders • Raise sales skill on the floor (scripts, objection handling) together with L&D and QA 5. Data & KPIs • Own the KPI framework, dashboards and reporting cadence for the function • Make sure KPIs drive the right agent behaviour and link to revenue, not just activity • Run regular performance reviews and root-cause analysis; align QA scoring with outcomes (dotted line to QA) Requirements • 6+ years in commercial roles: sales, growth, retention, or telesales / call centre leadership • Proven record of launching something new (a team, channel, product or campaign) and scaling it, with numbers to show for it • Experience leading 30+ people, directly or through managers • Strong with data: builds own analysis in Excel or Sheets; comfortable with funnels, cohorts and A/B tests • Background in lending, fintech, telco, insurance, betting or BPO sales accounts. BPO candidates: show what you built or turned around, not only what you ran • Experience with mass-market customers in Kenya or East Africa is a strong advantage What We’re Looking For • Builder and pusher: creates momentum and does not wait for permission • Thinks in issuances, revenue, margin and cost per sale, not only calls and talk time • Hands-on: will listen to calls, sit with agents and re-write the script • Prefers a V1 in two weeks over a plan in two months • Pushes teams hard and fairly; comfortable with pace and ambiguity Reporting Line • Reports to: Head of Customer Experience & Engagement • Works closely with: Product, Marketing, Risk, IT, QA, L&D and Customer Care Success in First 90 Days • Full funnel view per team, with a weekly performance rhythm running • At least two new initiatives launched and measured (e.g. a new team, offer or channel) • Measurable lift in conversion and 90-day retention • A 12-month plan to scale retention as the portfolio grows
Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We're looking for a Software Engineer II to join the Contact Channels engineering team within the Servicing AI Agents Engineering organization. Our team works at the front of the contact funnel to build solutions to answer our customers’ needs where they want help. Our space is constantly evolving as our customers move to new solutions like personal agents and LLM summaries of our public content. The team is taking on big unknowns, so we're looking for someone who wants to take ownership and execute for whatever is necessary. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue. You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $133,000 - $183,000 CAD Additional benefits include: • Flexible Spending Wallets for tech, food and lifestyle • Away Days - wellness days to take off work and recharge • Learning & Development programs • Parental benefits • Employee Resource & Community Groups Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
Location: India; Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the APAC Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization across APAC. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment. 1. Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management. 2. Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel. 3. Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases. 4. Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities. 5. Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions. 6. Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency. Requirements - 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred. - Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment. - Strong command of sales metrics, funnel optimization, forecasting, and process rigor. - Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders. - Excellent communication skills and ability to influence across teams and seniority levels. - Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership. - Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus. Location This role is remote-first, however there is a preference for candidates to be based in Singapore or India with the option to work out of one of our offices. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Seoul, South Korea About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We’re seeking a creative and driven Regional Marketing Manager (Korea) to work with the Asia Growth & Marketing Team. You’ll be responsible for creating effective and engaging demand-gen and lead-gen marketing programs to help build pipeline and brand awareness in the Korea region. This role will be based out of Korea. You’ll be the voice of our brand and will be in a unique position to influence our conversations with potential customers. You will be involved in planning and executing in-person and virtual events (Webinars, Customer Events… etc.), account based marketing, content creation, community-building and digital marketing. This exciting opportunity will tap into your strong project management, attention to detail, analytical, and interpersonal skills to drive the success of our marketing programs. You will also be responsible to: Responsibilities Build and accelerate sales pipeline through demand generation programs and multi-channel integrated campaigns—including personalised campaigns for strategic accounts—partnering with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand accounts. Lead the end-to-end development of strategic account-based marketing initiatives targeting key enterprise prospects Research and identify industry-leading third-party publications and partners to drive new logos, thought leadership, and brand awareness, finding innovative ways to reach target audiences. Own field marketing and events end-to-end—virtual and in-person events, Workato flagship conferences (e.g., WoW), ancillary events, and major regional trade shows—from concept and planning through execution, logistics, vendors, speakers, and post-event follow-up. Develop and manage landing pages, microsites, and tailored content assets (case studies, business cases) in partnership with content and design. Deliver compelling, audience-centric content—blog articles, social posts, videos, storyboards, email copy, banner ads, and presentations—that turns complex concepts into messages tailored to different channels, personas, and funnel stages. Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics. Own end-to-end planning, execution, and optimisation of integrated digital campaigns across paid search, paid social (LinkedIn, Meta, Youtube), display, email, SEO, GEO, and content syndication. Collaborate with cross-functional teams (Product Marketing, Sales, Customer Success) to ensure messaging and deliverables align with strategy. Support localisation for the Korea market. Requirements Qualifications / Experience / Technical Skills Has a Communications / Business / Marketing Degree / Diploma, or 5+ years relevant experience from previous employment. Experience with coordinating events (live and virtual), and virtual event platforms (Zoom Webinars etc.) is required. Knowledge of, and interest in producing content for different channels, e.g. websites, blogs, social media, video platforms. Experience with writing for and marketing to a B2B technical audience is a plus. Knowledge of video editing or design software is not necessary but will be an advantage. Exceptional command of English and Korean, and excellent copywriting and presentation skills. Ability to project manage multiple, simultaneous marketing programs across regional markets. Strong project management experience required. Some travel will be required for this role as it oversees regional Asian markets. Hands-on experience building AI-powered workflows/projects to streamline content creation, campaign production, or marketing operations — not just using AI as a writing aid, but designing repeatable systems that improve team output and speed. Soft Skills / Personal Characteristics Detail-oriented, hands-on attitude, strong execution and project management skills. Excellent interpersonal skills, high energy, and enthusiasm, team-oriented, strong cross-group collaborator Function independently, be self-directed and can thrive in a fast-paced environment. Self-starter with the ability to drive projects from inception to completion. (REQ ID: 3001)
Location: Malaysia - Remote Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Job Purpose: The Commercial Territory Account Manager is responsible for driving sales growth and customer engagement within assigned territory. This role is focused on identifying new business opportunities, nurturing existing customer relationships, and driving revenue growth. Organisation Structure: Who this role reports to: Senior Director, Sales Principal Accountabilities: Manage a defined book of customers across the full sales lifecycle. Develop and execute a territory sales plan to meet or exceed revenue targets. Master MEDDPICC and Command of the Message on all opportunities. Conduct virtual meetings, product demos, and follow-ups with prospects and existing customers with in-person meetings required depending on the region. Qualify inbound and outbound leads and progress opportunities through the sales funnel. Maintain accurate records of all sales activities and customer interactions in salesforce. Collaborate with the marketing, product, and customer success teams to ensure customer satisfaction and long-term value. Stay current on industry trends, product updates and competitive landscape. Contribute to root cause analyses on wins/losses.Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Other Responsibilities: May perform other duties and responsibilities that management may deem necessary from time to time. Knowledge, Skills and Experience: Bachelor’s degree in Business, Marketing or a related field (or equivalent experience). 5+ years of overall experience, with 3 years of sales experience or account management experience. Proven ability to meet or exceed sales targets in a fast-pace sales environment. Strong communication, negotiation and interpersonal skills. Comfortable with CRM systems and sales enablement tool. Self-motivated, goal-oriented, and capable of managing multiple priorities. Experience working with cross-functional teams. Experience working within the channel sales model. Strong live and virtual presentation skills. Demonstrated success in new business development and prospecting. Experience building and maintaining adequate sales pipeline to achieve quota. Key Decisions: Account Prioritization – Determining which customers or prospects to focus on based on revenue, engagement level, and strategic fit. Sales Strategy – Developing and executing territory-specific sales plans and outreach strategies. Pipeline Management – Prioritizing which deals to push forward in the sales cycle based on deal size, probability and closing timeline. Time and Resource Management – Prioritizing tasks and managing daily/weekly workloads to balance prospecting, client meetings and administrative tasks. #LI-SH2 #LI-Remote We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice
Location: Illinois or Arizona Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. The Director of Revenue Process & Technology leads the standardization, automation, and technology strategy that powers Lessen’s go-to-market engine. This role owns the design and enforcement of consistent processes across sales, marketing, and account management; drives the roadmap for Lessen’s GTM technology stack, anchored by Salesforce; and leads the adoption and utilization of AI and automation to make the entire sales cycle faster, more predictable, and more scalable. What You'll Do: Process Standardization Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success so every function operates from the same playbook Identify friction points across the funnel from lead generation through opportunity development, close, expansion, and renewal, and redesign of workflows to remove manual, redundant, or inconsistent steps Establish data quality, field-level, and process-adherence standards, and implement governance to maintain data integrity as the organization scales Deliver an end-state suite of reporting and analysis for revenue productivity measures GTM Sales Technology Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record for sales, marketing, and customer success Partner with ProdTech, the RevOps Team, Sales and Marketing on architecture, data model, automation (Flows), and integrations between Salesforce and adjacent revenue systems (marketing automation, CPQ, forecasting, and reporting tools) Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms, to extend Salesforce’s capabilities without adding unnecessary complexity Lead the organization’s Master Data Management (MDM) and data governance strategy across the GTM sales systems Drive user adoption of the technology stack through training, enablement, and change management. Act as the escalation point for system usability and performance issues Artificial Intelligence & Automation Lead Lessen’s GTM evolution toward an AI-enabled operating model, embedding intelligence across the revenue lifecycle, including forecasting, pipeline management, account expansion, and renewals Identify and prioritize opportunities to apply AI and automation to reduce manual work across the platform, from lead routing and lead scoring to next-best-action recommendations for sellers. Partner with IT/Data teams to evaluate and deploy AI-enabled tools (agentic workflows, predictive insights, revenue intelligence) that are practical, secure, and genuinely improve seller productivity — not adoption for its own sake Stay current on emerging AI and automation capabilities in the RevOps/GTM technology space and translate them into a realistic, sequenced roadmap for the organization What You'll Need: Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership Preferred Qualifications MBA or other advanced degree preferred Experience in SaaS, technology, or facility management and real estate-focused industries Strong background in change management, project management Experience in a matrixed, multi-service or multi-product B2B environment is a plus Why Lessen: · Competitive compensation · Health, Dental, Vision, Life, Disability options · 401K retirement savings plan · Paid vacation, federal and floating holidays · Maternity/Paternity Pay · Career advancement opportunities · All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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