Вакансии

Location: Brazil We're a fast-growing Series A startup ($34M raised, $10.3M ARR, 75% gross margin) building the unified marketing intelligence platform for enterprises like Spotify, Asus, and Colgate. Our Platform Team owns the core data pipeline infrastructure powering 500+ integrations — and we're now rebuilding how that work gets done, with AI at the center. We're looking for a Principal Engineer who can set the technical direction for AI-assisted engineering across the Platform Team — someone who doesn't just use AI tools, but defines how they're used responsibly at scale. About the Role You'll be the architectural voice on the Platform Team, shaping how we design, build, and evolve our core Python-based extraction and load infrastructure. More than that, you'll own the engineering practices shift: defining how agentic coding, AI-assisted development, and LLM tooling integrate into our delivery process without sacrificing reliability or maintainability. This is a hands-on role — you'll be writing code, reviewing architecture, and mentoring engineers, not just advising. Responsibilities Own platform architecture: design and evolve data extraction, load, and pipeline systems serving 500+ integrations at scale Identify architectural bottlenecks and drive performance/reliability improvements at scale (Kubernetes, distributed systems, ClickHouse/PostgreSQL) Lead modernization of legacy systems into scalable, AI-native infrastructure Design and implement agentic development frameworks for codebase maintenance and continuous improvement — owning the full loop from AI-assisted development to automated acceptance and rollout, with proper validation, testing, and architectural guardrails Make and document key technical decisions; set the bar for code quality, system reliability, and performance Mentor and level up engineers on AI-assisted development practices — help them ship faster without introducing hidden risk Collaborate cross-functionally with product and AI teams on agentic framework rollout and new integration capabilities Requirements 7+ years of backend engineering (hands-on programming), with at least 2 years in a principal/architect-level role owning production systems You've designed and scaled complex systems, not just maintained them Hands-on experience with AI-assisted development (Claude Code, agentic coding) — you ship with it, know its limits and where they break, and have built agentic frameworks for code maintenance and rollout Strong distributed systems background: Kubernetes, workflow orchestration (e.g. Temporal), message queues (e.g. RabbitMQ) Experience building secure systems that are hard to break, hard to breach, and resilient Experience with reliability practices at scale: observability, alerting, incident response Solid SQL and query optimization across PostgreSQL and ClickHouse Comfortable with ambiguity and high-velocity, fast-shifting priorities — we move like a startup, not a committee Ability to work within EST timezone Fluency in English Nice to Have Track record of defining engineering standards and driving adoption across a team Experience migrating legacy pipeline systems Background in data integration or ETL infrastructure What We Offer Remote-first environment Direct impact on platform architecture — your decisions matter Modern AI-native tech stack with real freedom to experiment 20 PTO days + US holidays Stock options Professional development reimbursement Optional relocation assistance to Latin America after trial period

Location: Argentina We're a fast-growing Series A startup ($34M raised, $10.3M ARR, 75% gross margin) building the unified marketing intelligence platform for enterprises like Spotify, Asus, and Colgate. Our Platform Team owns the core data pipeline infrastructure powering 500+ integrations — and we're now rebuilding how that work gets done, with AI at the center. We're looking for a Principal Engineer who can set the technical direction for AI-assisted engineering across the Platform Team — someone who doesn't just use AI tools, but defines how they're used responsibly at scale. About the Role You'll be the architectural voice on the Platform Team, shaping how we design, build, and evolve our core Python-based extraction and load infrastructure. More than that, you'll own the engineering practices shift: defining how agentic coding, AI-assisted development, and LLM tooling integrate into our delivery process without sacrificing reliability or maintainability. This is a hands-on role — you'll be writing code, reviewing architecture, and mentoring engineers, not just advising. Responsibilities Own platform architecture: design and evolve data extraction, load, and pipeline systems serving 500+ integrations at scale Identify architectural bottlenecks and drive performance/reliability improvements at scale (Kubernetes, distributed systems, ClickHouse/PostgreSQL) Lead modernization of legacy systems into scalable, AI-native infrastructure Design and implement agentic development frameworks for codebase maintenance and continuous improvement — owning the full loop from AI-assisted development to automated acceptance and rollout, with proper validation, testing, and architectural guardrails Make and document key technical decisions; set the bar for code quality, system reliability, and performance Mentor and level up engineers on AI-assisted development practices — help them ship faster without introducing hidden risk Collaborate cross-functionally with product and AI teams on agentic framework rollout and new integration capabilities Requirements 7+ years of backend engineering (hands-on programming), with at least 2 years in a principal/architect-level role owning production systems You've designed and scaled complex systems, not just maintained them Hands-on experience with AI-assisted development (Claude Code, agentic coding) — you ship with it, know its limits and where they break, and have built agentic frameworks for code maintenance and rollout Strong distributed systems background: Kubernetes, workflow orchestration (e.g. Temporal), message queues (e.g. RabbitMQ) Experience building secure systems that are hard to break, hard to breach, and resilient Experience with reliability practices at scale: observability, alerting, incident response Solid SQL and query optimization across PostgreSQL and ClickHouse Comfortable with ambiguity and high-velocity, fast-shifting priorities — we move like a startup, not a committee Ability to work within EST timezone Fluency in English Nice to Have Track record of defining engineering standards and driving adoption across a team Experience migrating legacy pipeline systems Background in data integration or ETL infrastructure What We Offer Remote-first environment Direct impact on platform architecture — your decisions matter Modern AI-native tech stack with real freedom to experiment 20 PTO days + US holidays Stock options Professional development reimbursement Optional relocation assistance to Latin America after trial period

Location: Mexico About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Georgia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Serbia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Argentina About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Ecuador About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Brazil About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Colombia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Canada About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Montenegro About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Poland About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Spain About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Portugal About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. What You Will Do Technical SEO and GEO Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. Website optimization and conversion Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). Analytics and measurement Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. Analyze data to find growth opportunities, and report findings in clear, decision-ready form. Product and messaging input Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. Work with stakeholders so website content reflects ICP needs and the product’s value propositions. What We Are Looking For Must have 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). Ability to work effectively with developers, designers, and marketers in a distributed team. Nice to have B2B SaaS or marketing technology background. Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. Experience with CRO and experimentation platforms. Exposure to product marketing, positioning, or messaging. You are Analytical, curious, and driven by measurable outcomes. Self-directed and comfortable owning a channel without heavy supervision. A clear communicator across time zones. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Pasig, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: Quezon City, Metro Manila, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: Gurugram, Haryana, India NEOLYTIX Senior Manager, AR RCM Operations  |  Accounts Receivable  |  Gurugram DEPARTMENT Operations, RCM EXPERIENCE 15+ Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO CEO & COO ⚠  US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully. ⚠  Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments. The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day. This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you. Key Responsibilities 1. AR Delivery Ownership & SLA Accountability Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates. Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines. Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO. Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation. 2. Revenue & Financial Performance Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance. Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk. Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it. 3. Denial Management & Payer Strategy Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans. Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines. Develop payer-specific follow-up strategies and embed them into team workflows and SOPs. 4. Team Leadership & Talent Development Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function. Own performance management, succession planning, and high-potential identification for the AR org. Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales. Build a performance culture grounded in accountability, data fluency, and continuous improvement. 5. Client Engagement & Retention Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations. Surface delivery risks proactively and communicate resolution plans to clients before issues escalate. 6. Process Excellence & Compliance Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols. Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards. Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis. What You Bring Must-Have 15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios. Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged. Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates. Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors. Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid. Multi-specialty billing exposure: physician groups, hospital systems, or both. Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence. Commitment to the US shift, onsite in Gurugram. Strong Preference Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only. Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar. Track record of building or restructuring an AR team and improving performance metrics within 12 months. Power BI or advanced Excel for AR performance tracking and executive reporting. Nice-to-Have MBA or postgraduate degree in healthcare administration, business, or a related discipline. Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow. CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification. Experience across multi-geography delivery: India and Philippines operating in parallel. Who You Are You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership. You hold SLAs before clients ask about them. Reactive escalation management is not something you do. You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart. You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead. You see denial patterns before they become denial trends. Root cause is where you start, not where you finish. Eligibility Criteria Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred. Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable. Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress. Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently. Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile. Performance Expectations (KPIs) In the first 12 months: Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio. AR >90 days: percentage trending down or held within client SLA thresholds. Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts. SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio. Client retention: no unplanned exits attributable to AR delivery performance. Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams. Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed. Hiring Process Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage. Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record. Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach. Stage 4: Reference checks and offer. Why Join Neolytix Senior Leadership, Real Scope Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO. Strategic Visibility Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows. Build, Not Just Run Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks. Competitive Package Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.

Location: Gurgaon, India NEOLYTIX Assistant Manager, RCM Business Excellence Revenue Cycle Management  |  Governance & Performance  |  Gurugram DEPARTMENT RCM Business Excellence EXPERIENCE 6–8 Years LOCATION Gurugram (Onsite) SHIFT India Hours | US AM Overlap REPORTS INTO President & COO ⚠  This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on. About the Role Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago. We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales. The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here. What You Will Own 1. Process SLA Conformance Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds. Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly. Flag risks proactively with proposed solutions before they breach SLAs. 2. Monthly Performance Insight Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question. Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised. Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients. 3. Quarterly Financial Review Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect. Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged. 4. Quality Function Ownership Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration. Ensure QA findings reach the floor and drive change, rather than living in a report. Audit team output for accuracy; identify recurring error patterns and drive corrective action. 5. Process Change Measurement When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework. Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance. What You Bring Must-Have 6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue. Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing. Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number. Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill. Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so. Strong Preference Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified. Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it. Prior management of a small quality or audit team. Power BI familiarity, though the analytics team owns the front end. Nice-to-Have Healthcare analytics firm or BPO process excellence background. Experience designing and running an MIS reporting function in a US RCM environment. Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context. Who You Are You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat. You build something and then measure whether it worked. The artifact is not the point; the change it produced is. You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end. You would rather be right and uncomfortable than comfortable and wrong. Eligibility Criteria Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred. Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage. Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram. Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile. Performance Expectations What success looks like across the first year: Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening. Day 60: SLA conformance tracking live for strategic accounts. Day 90: SLA conformance extended to the full RCM book. Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it. Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified. End of year 1: the business argues from your numbers rather than about them. Career Path This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire. Now AM, RCM Business Excellence RCM book: quality and MIS 12–18 Months Manager Team of 3–5; governance across RCM Next Senior Manager / AD Governance across service lines Beyond Director / VP, Business Excellence The function at company scale The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows. Hiring Process Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation. Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome. Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart. Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function. Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next. Stage 6: Offer. Why Join Neolytix Founding Seat of a Function You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV. Scope from Day One The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it. Day Shift, Not Night India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here. AI Makes This More Important As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.