Вакансии

Location: Berlin Office; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; France; Poland; Germany; Austria; Finland; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to turn n8n's pricing and packaging into a deliberate, data-informed growth lever - one that scales revenue and adoption across our entire go-to-market, from our 1.5 million-strong community to global Enterprise accounts. To do so, here's what you'll own: BUILD THE ANALYTICAL FOUNDATION FOR PRICING - Build and own the model connecting unit economics, agent run cost, willingness-to-pay, gross margin, and customer value. - Maintain competitive and market intelligence so our pricing keeps pace with a category that's shifting fast. - Run pricing experiments and turn the results into documented, reusable learnings. DESIGN OUR PRICING & PACKAGING ARCHITECTURE - Shape plan design and packaging across our community, self-serve, and Enterprise tiers, plus add-ons like our startup and charity plans. - Design pricing for new SKUs and consumption-based models as our product and cost-to-serve evolve around AI Assistant and n8n Connect. - Build packaging frameworks and decision tools that product teams use directly to launch new features. DRIVE AND ROLL OUT PRICING DECISIONS - Lead cross-functional pricing decision-making and secure buy-in across Product, Sales, Marketing, Finance, RevOps, and Data. - Own the rollout of major pricing changes end-to-end, from decision to launch to measured impact. - Build and own our pricing frameworks: list pricing, discount guardrails, decision rubrics, grandfathering rules, and usage-based billing decisions. Requirements Must-have - 📈 Pricing leadership in B2B SaaS: You have 6+ years in pricing, monetisation, or commercial strategy, including at least one full cycle leading a major pricing model transition — subscription to consumption, seat-based to usage-based, or a platform repricing. - ⚡ Hands-on with modern pricing models: You've personally designed and rolled out consumption-based, outcome-based, or AI-native pricing at a company past $100M ARR. - 🔀 Both self-serve and Enterprise motions: You've owned pricing on both sides of the funnel — self-serve/PLG (activation, conversion, tier design, funnel experimentation) and Enterprise, sales-led (packaging for large accounts, deal economics, discount governance). n8n monetises both, so fluency in one motion only isn't enough. - 🧮 Deep analytical rigour: You build the financial model yourself and reason fluently about unit economics, cost-to-serve, gross margin, willingness-to-pay, and elasticity. - 🔌 Billing fluency, technical and operational: You understand event metering, rating, entitlements, proration, overage, and revenue recognition well enough to design pricing that's actually operable — and you've partnered with a Billing function on invoicing, dunning, true-ups, and disputes. - 🛠️ Empathy for technical users and buyers: You understand where, how, and why developers and technical buyers assign value across a product experience. - 🧩 Frameworks over bottlenecks: You've built packaging frameworks and decision tools that product teams use independently, rather than routing every pricing decision through you. - 🤝 Cross-functional influence: You bring Product, Finance, Sales, Customer Success, Engineering, and Billing into alignment on contentious commercial decisions. - 🧭 Motivated by scope, not headcount: You're energised by owning a global, high-stakes topic as an individual contributor, with analytical support from Data and RevOps and rollout support from Program Management. Nice-to-have - 🎓 Formal pricing training: You've been trained at Simon-Kucher or the pricing practice of another consultancy, and you bring that rigour with you. - 🧑‍💻 Developer tools experience: You've priced products sold to engineers and technical teams. - 🌍 Open source or freemium background: You know how to design pricing that converts a free community into paying customers without breaking trust. WHY JOIN US? At n8n, pricing won't be an afterthought argued about in the margins of someone else's roadmap - it'll be your function to build. You'll be our first dedicated pricing hire, which means low-hanging fruit everywhere and real scope to shape how a $5.2bn company monetises across community, self-serve, and Enterprise, in 100+ countries and across both cloud and self-hosted. You'll work directly with leaders in Product, Sales, Finance, and RevOps, and you'll see your decisions land in our ARR in months, not years. You'll join a supportive, remote-first team that values autonomy, experimentation, and continuous learning. Sound like a challenge you're excited to take on? Apply now - and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Зарплата не указана

RESPONSIBILITIES: As a SpaceX recruiter, you will run a full desk with a variety of duties and responsibilities focused on the sourcing, screening, interviewing, and onboarding of top talent candidates to fill mission critical positions.

Зарплата не указана

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven’s channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.

106 000 – 120 000 $

Own a defined portfolio of enterprise accounts (5000–40,000 employees), developing and executing multi-year account plans that drive platform adoption, revenue growth, and long-term strategic partnership across the full customer lifecycle.

82 250 – 117 500 €

Location: Amsterdam Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. WHAT YOU'LL DO: - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT YOU'LL BRING: 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES: - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience COMPENSATION: €110,000-€185,000 base salary + equity Location: - Netherlands, Amsterdam - Remote with up to 25% travel Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: London Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. WHAT YOU'LL DO: - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT YOU'LL BRING: 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES: - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience COMPENSATION: £100,000-£165,000 base salary + equity Location: - UK, London - Remote with up to 25% travel Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote - Singapore Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES: - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES: - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience COMPENSATION: $185,000-$260,000 base salary + equity Location: - Singapore - Remote with up to 25% travel Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Accounting Channel is seeing exponential growth, and as an early member of the team, you'll have the opportunity to help scale the go-to-market engine and strategy that fuels a key growth driver for the company. At Ramp, we are looking for candidates with a proven track record of acquiring and building net new relationships with accounting and advisory partners, enabling and onboarding their team members, and achieving consistent quota attainment and overachievement through closing client referrals. WHAT YOU'LL DO - Source, qualify and conduct deep discovery with net new Accounting partners - Sign partners and create comprehensive GTM plans - Drive revenue for Ramp through generating client referrals from accounting firms - Identify and build relationships with multiple stakeholders within an accounting firm - Educate accounting firms on Ramp's offering and articulate the value props - Hold monthly and quarterly business reviews with key accounting partners - Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients and inform our product roadmap - Become an expert in Ramp's product, features, and workflows - Build new (and improve existing) workflows and sales motions to contribute to our team's continued success WHAT YOU NEED - 3+ years of professional experience, ideally in Partnerships, Full-Cycle Sales, or a high-volume pipeline generation role - Comfortable running a high volume of partner meetings each week and switching between activating new partners and growing existing ones - Strong discovery skills, with a knack for identifying pain points and consultative selling - History as a top performer, regularly exceeding targets and quotas - Dedication to tracking and improving performance and efficiency on a daily basis - Strong written and verbal communication skills, with excellent listening skills - Bias for action and strong desire to work in a fast-paced startup environment - Strong cross-functional collaborator who can build relationships across the company - Experience with and affinity for AI tooling that empowers your work NICE TO HAVES - Prior experience partnering with accounting firms in a consulting, sales, or partnerships capacity - Background or proficiency in accounting - Experience across both pre-sales and post-sales roles - Entrepreneurial, founding, or early-team experience where you wore many hats BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Technical Account Manager, you’ll join 1Password’s Technical Account Management team, helping customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance. You’ll support complex customer environments, advise on identity, access, device trust, and Software as a Service (SaaS) security, and help shape scalable practices that advance 1Password’s mission to create a safer, simpler digital future. This role reports to the Sr. Manager of Technical Account Management and Solution Architects. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the US; Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - Required: 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant, ideally in a SaaS or Business-to-Business (B2B) security environment. - Required: Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments. - Required: Strong communication, storytelling, and demonstration skills, with the ability to translate technical concepts into clear business value. - Required: Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM), as well as security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR). - Required: Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, and tools such as Docker, Kubernetes, and command-line interfaces. - Required: Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions. - Preferred: Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies. What you can expect: - Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. - Lead technical implementations, including integrations, configuration, and security reviews. - Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes. - Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value. - Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams. - Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics. - Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges. USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,00 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: New York City Compensation: $170,000-$300,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Austin, TX Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Austin, Texas Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Dallas, TX Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Dallas, TX Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Los Angeles, CA; Salt Lake City, UT; Seattle, WA; Denver, CO Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Remote Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: San Francisco Compensation: $170,000-$300,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language.   WHAT WE'RE LOOKING FOR REQUIRED QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models.   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €74.2K – €106K + equity   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for a Sales Operations Manager to support our GTM organization by managing advanced models, improving our data structure, and strengthening our operational processes. Reporting to the Sr Director of Field Operations, this role will focus on target setting, quota creation, and reporting for our consumption based product suite. The ideal candidate is highly analytical, excels at translating complex business realities into structured models, and thrives in a fast-paced, data-heavy environment. What you'll be doing: Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization. Partner with the larger Revenue Operations and Compensation team to manage monthly compensation updates and drive improvements in existing processes. Conduct deep-dive analyses on our customer product engagement to drive decisions around our product investment, GTM segmentation, and territory planning decisions. Work within Google BigQuery (SQL) to extract large datasets for reporting. Influence data orchestration between BigQuery, Google Sheets, and compensation tools to streamline calculations and execution of compensation. Manage exceptions directly with Sales. Independently execute ad-hoc reporting requests, delivering actionable insights What Makes You a Great Fit: 4+ years of experience in strategy and operations, consulting, business analytics, or compensation. Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways. Strong problem-solving skills – able to translate business challenges into structured models and insights. Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis. Ability to work independently and drive analysis with minimal guidance. Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization. Proficiency in SQL and data orchestration between BigQuery and GTM tools Experience with Salesforce reporting, dashboards, validation rules, and flows. Experience with compensation tools like Xactly, Apttus, or CaptivateIQ Bonus Points For: Previous experience in open source Experience with data visualization tools like Tableau or Looker. Grafana visualization as a plus Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $ 125,000 - $148 ,000 Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability. You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it. ABOUT THE ROLE: - Location: Remote-first (United States) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $204,000 - $255,000 - Zone B: $190,000 - $238,000  - Zone C: $177,500 - $222,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Senior Director, Customers Success As a Senior Manager, AI Customer Success, you’ll … - Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning. - Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders. - Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption. - Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management. - Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements. - Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement. - Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies ABOUT YOU: Requirements: - 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships. - 2+ years managing a customer success, account management or customer growth team. - Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention. - Ability to influence executives, both with customers and internally. - Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required. - Experience in at least one of the following: - Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. - Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. You’ll thrive as a Senior Manager, AI Customer Success if you: - Think in systems, spot bottlenecks and build repeatable processes with measurable results. - Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up. - Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes. - Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.   OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. WHAT WE'RE LOOKING FOR REQUIRED QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Docker does not offer visa sponsorship for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE