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Location: Melbourne, Victoria, Australia Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Driving Capital.com ’s regulated expansion in Australia, you will embed practical, risk-based controls that keep our fast-moving business fully aligned with AFSL, ASIC and AML/CTF expectations. Acting as the operational bridge between front-line teams and regulators, you will ensure that compliance is not a hurdle but a competitive advantage for our OTC-derivatives offering. Responsibilities: Regulatory Advisory & Support: Serve as a  point of contact for policy, procedure and technical queries from operational teams. Onboarding Oversight: Review KYC/AML checks and verify wholesale-client categorisations to guarantee compliant client onboarding. Policy Governance: Maintain and continuously improve the Compliance Manual, policies and procedures in line with evolving ASIC and AUSTRAC requirements. Regulatory Engagement: Assist the Head of Compliance with  preparing and respond to ASIC, AUSTRAC and external-audit requests, ensuring timely and accurate submissions. Controls Testing & Risk Assessment: Assist with internal audits, control testing and risk assessments, highlighting gaps and driving remediation. Compliance Registers Management: Maintain and monitor registers for breaches, complaints, conflicts and incidents, escalating themes to leadership. Board & Committee Reporting: Compile clear, data-driven reports for the Compliance Committee, TMD Committee and Capital.com Board Requirements: Industry Experience : 2-4 years in compliance or regulatory roles within OTC derivatives, CFDs, FX or broader financial markets, ideally under an AFSL framework. Regulatory Expertise : Deep working knowledge of ASIC Regulatory Guides, the AML/CTF Act and derivative-reporting obligations, with the ability to interpret and apply them pragmatically. Operational Know-how : Hands-on familiarity with client-onboarding workflows, trading systems and compliance-monitoring tools; proven experience drafting policies, testing controls and producing board-level reports. Analytical Mindset : Detail-oriented and resilient under pressure, able to investigate issues and translate data into actionable improvements without losing pace. Communication & Stakeholder Management : Confident communicator who can influence internal teams and engage regulators or auditors in a high-pressure trading environment. Education & Credentials : Bachelor’s degree (finance, law or related) or near completion; additional compliance or AML certifications welcomed. Growth Mindset : Proactively identifies enhancements, champions high-quality outcomes and aligns with Capital.com ’s culture of innovation. Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you -because your life outside of work matters just as much as your time on the clock. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health Benefits: We’ve got your back with a medical insurance plan. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a leading property management firm in Dubai is seeking a skilled and experienced Facilities Engineer to join our team. At Kaizen, we are committed to creating exceptional living, working, and retail spaces that embody innovation, sustainability, and quality. As a Facilities Engineer, you will play a crucial role in ensuring the efficient and reliable operation of our properties. You will be responsible for overseeing all aspects of building maintenance, including electrical, mechanical, and plumbing systems. Your expertise in facility management and strong problem-solving skills will be essential to maintaining a safe, functional, and comfortable environment for our tenants. Responsibilities Oversee the operation, maintenance, and repair of building systems, including electrical, mechanical, and plumbing systems. Perform regular inspections to identify and resolve any maintenance or safety issues. Develop and implement preventive maintenance programs to ensure optimal performance of building systems. Coordinate with external contractors for repairs and renovations, ensuring compliance with quality standards and budgetary requirements. Maintain accurate records of maintenance activities, expenses, and equipment inventory. Respond promptly to tenant requests and complaints, and resolve issues in a timely manner. Conduct energy audits and implement energy-saving initiatives to improve building efficiency. Keep informed of industry best practices and new technologies in facility management. Ensure compliance with health and safety regulations and maintain a safe working environment. Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Proven experience in facility management or a similar role. Strong knowledge of electrical, mechanical, and plumbing systems in commercial and residential buildings. Proficiency in computer-aided design (CAD) software and facility management software. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to work independently and prioritize tasks effectively. Knowledge of health and safety regulations and best practices. Valid UAE driver's license and reliable transportation.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia We are seeking a Hospitality & Retail Services Specialist to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas. The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up. The position will also support hospitality and catering services, ensuring high standards of customer experience, food safety, hygiene, HSE, operational compliance, and service quality . Key Responsibilities Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives. Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs). Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts. Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives. Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance. Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs. Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up. Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations. Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities. Coordinate catering services for business functions, community events, and private occasions. Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements. Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes. Monitor customer feedback and complaints and implement initiatives to improve customer and community experience. Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders. Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement. Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date. Requirements Education Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline. Equivalent relevant professional experience may also be considered. 5 years of progressive experience in one or more of the following: Retail Management Commercial Property Leasing Hospitality Services Management Retail Development Tenant/Property Management Proven experience in commercial lease negotiation and administration. Experience managing tenant relationships and retailer onboarding. Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning. Experience with financial analysis, budgeting, lease economics, and commercial strategy. Experience coordinating multiple stakeholders and projects within deadlines and budgets. Technical & Professional Skills Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations. Good understanding of financial modelling, budgeting, revenue management, and lease economics. Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards. Strong project management and stakeholder coordination skills.

Location: Jeddah, Saudi Arabia We are looking for an experienced Project Engineer Mechanical with a strong background in residential units HVAC and mechanical systems design reviews, material installation, site supervision, and quality inspections for the mechanical components of major building rectification and upgrade programs. This role demands a high level of expertise in the design, execution, testing, and commissioning of complex mechanical systems. The ideal candidate will ensure stringent adherence to design criteria, codes, and industry standards at every stage of the project's life cycle. Work Location : Thuwwal, Saudi Arabia Scope of Work Perform design reviews of design packages, providing constructability insights as needed to the Design & Engineering team or consultants. Review and coordinate shop drawings, and as-built drawings across multiple trades and disciplines. Supervise and inspect mechanical work, providing day-to-day monitoring of project progress within the project scope. Perform QA/QC inspections to identify nonconforming work, issuing periodic reports to track quality metrics. Respond to contractor requests for inspections, technical queries, and site clarifications, coordinating with the project management team to issue field directives as necessary. Verify quantities and work progress to ensure accuracy in completed work calculations. Coordinate and resolve mechanical design issues that arise during construction, working closely with all stakeholders, including contractors, to ensure alignment within the project scope. Support technical decision-making on mechanical systems, providing expertise to address design or installation challenges. Assist in the installation, troubleshooting, and repair of mechanical systems as needed. Offer technical knowledge and guidance on the operation of mechanical distribution systems. Lead commissioning, startup, and adjustments of mechanical systems and components, ensuring proper function. Investigate and resolve complaints related to code violations, addressing issues promptly. Monitor project progression via an approved schedule to ensure adherence to timelines and milestones. Document deficiencies and corrective actions by photographing conditions before and after rectification. Maintain comprehensive records and daily updates to the project track sheet. Develop Project Charters outlining project scope, budget, and schedule to guide project planning and execution. Work in partnership with other FM teams, IT, HSE, and stakeholders as needed, with transparency. Be user-centric, building trust and strong relationships with customers, providing options, solutions and choices to meet their needs. Requirements Minimum of 5+ years of experience in verifying design against construction, QA/QC, material specification, Mechanical Systems commissioning mainly residential HVAC and plumbing systems. Bachelor's degree in mechanical engineering Extensive knowledge and familiarity with Mechanical codes and design. Fluent in written and spoken English. Attention to detail Organizational skills Multitasking Customer oriented Self-motivated High levels of ownership HVAC systems

Location: Baghdad, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management. Responsibilities: Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins Build and maintain strong, long-lasting supplier relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Analyze data or insights to determine industry and consumer trends Clearly communicate the progress of monthly/quarterly initiatives to upper management Devise long-term development strategies for product categories Foster trust relationships with suppliers to achieve better pricing and quality of services Prepare reports on positioning of a product category to maximize visibility Communicating with suppliers to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Resolving complaints and preventing additional issues by improving processes Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category Requirements: BA/BS degree in Business Administration, Supply Chain or relevant field. Proven work experience as a Category Manager or similar role. Strong customer support and problem-solving skills. Problem solving skills and analytical skills. FMCG experience is preferred. Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation and presentation skills. Strong verbal and written communication skills. Good command of English and Arabic (oral and written). Strong verbal and written communication skills.

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 2 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & another European (French, Spanish, Portugese, Polish, German etc.) language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule to support 24x7 language-related operations. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs  for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Brazil - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Mission As a Fiat Operations Specialist, you will be responsible for driving the integration of local payment methods that allow users to deposit and withdraw BRL. You will collaborate closely with product, compliance, and tech teams to improve the fiat on&off-ramp experience for users. A key aspect of this role is working with the product team to identify opportunities to build the smooth user experience, ensuring that payment flows are intuitive, seamless, and aligned with customer and regulatory needs. Key Responsibilities Own and manage BRL on/off-ramp channels end-to-end, ensuring availability, performance, and reliability. Serve as the primary point of contact for brazilian banks and payment vendors, payment service providers (PSPs), card processors, and other fiat partners, managing relationships, negotiations, and day-to-day communication to ensure reliable and efficient payment channels. Lead and coordinate technical integrations with local banks and payment gateways, working alongside engineering and product teams to ensure seamless implementation and ongoing maintenance of payment infrastructure; Ensure seamless user access to fiat products, minimizing friction in deposits and withdrawals. Monitor and manage the end-to-end operational process for fiat on&off-ramps, ensuring smooth transactions and rapid issue resolution for users. Identify emerging trends in user preferences, and regulatory changes in Brazil to adapt our platform accordingly. Work closely with Customer Support to resolve user issues related to deposits, withdrawals, and transaction status, including handling workflows and tickets raised by the CS team that are related to fiat operations. Maintain strong relationships with banking partners, payment service providers (PSPs), card processors, and other fiat partners. Ensure liquidity and operational stability of BRL fiat flows and payment channels. Use data and metrics to optimize payment integrations, minimize friction for users, and enhance the overall user experience; Work closely with the product team to improve the overall user experience of fiat on&off-ramp processes. Provide insights and feedback based on user behavior, transaction data, and customer feedback to inform product enhancements that improve payment flow, reduce friction, and increase user satisfaction. Support fiat on/off-ramp operations for additional currencies (e.g., ARS and others), as applicable. Monitor daily fiat operations, ensuring accurate processing, timely settlements, and proper reconciliation between internal systems and external partners. Coordinate card and payment infrastructure partners for Brazilian users, ensuring smooth operation of payment flows, supporting issue resolution and complaints handling, and actively participating in the design and improvement of these processes. Maintain and improve operational controls (limits, reconciliation routines, cut-off times, monitoring alerts). Identify, investigate, and resolve operational incidents, ensuring proper escalation and root cause analysis. Keep SOPs, runbooks, and operational documentation up to date and aligned with actual processes. Collaborate cross-functionally with Product, Technology, Risk, and Compliance teams to improve fiat infrastructure and processes. Act as a key advocate for the user experience, ensuring that payment-related touchpoints are designed to be intuitive, frictionless, and aligned with user needs and expectations. Requirements Experience: 3+ years of experience in payment operations, banking, fintech in Brazil. Payments&Banking Background: Demonstrated experience in the payments or banking industry, with a strong understanding of the brazilian financial ecosystem, local payment rails, and banking operations; Technical Integration Experience: Hands-on experience coordinating technical integrations with banks, payment providers; ability to bridge communication between technical and business teams. Regulatory Awareness: Familiarity with brazilian financial regulations, anti-money laundering practices, KYCcompliance, and payment industry standards. Project Management: Strong project management skills, with the ability to lead multiple initiatives and meet deadlines in a fast-paced environment. Problem Solving: Analytical thinker with a proactive approach to identifying issues and implementing effective solutions. Communication Skills: Excellent verbal and written communication skills, with the ability to work cross-functionally and liaise with internal and external stakeholders including banks and vendors. Languages: Fluency in both English and Portuguese is required (written and verbal). Additional languages are a plus. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Remote Workplace: Remote HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games. We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed. WHAT YOU’LL BE DOING: - Respond to player inquiries in SDK with clarity and empathy. - Correctly categorize, tag, investigate, and escalate tickets when needed. - Review complaints, verify evidence, and apply account actions (including bans) when appropriate. - Perform required actions in internal tools/systems to resolve player cases. - Update and create FAQ/KB articles, proofread content for new releases. - Monitor our Discord community for bug reports and player issues. - Validate community bug reports and prepare structured bug tickets for the development team. - Support and create SDK automations (adjust rules, report errors). - Monitor recurring problems, identify incidents, and provide structured feedback. - Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team. WHAT WE EXPECT FROM YOU: - Experience in customer support (gaming/mobile preferred). - Strong written English and clear, friendly communication. - Fluent Russian is a plus. - Familiarity with SDK, willingness to learn automation workflows. - Experience with Appfollow or similar platforms is a plus. - Ability to follow processes, use internal tools, and document actions. - Organized, detail-oriented, quick learner, able to work independently. - Able to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off). Shifts are fixed, not rotating. WHAT WE OFFER: - Competitive salary. - Work arrangement: from our office in Cyprus or remotely if you are based abroad. - Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off). Shifts are fixed, not rotating. - The chance to shape and influence an ambitious multiplayer survival shooter for mobile platforms. - A strong, supportive team passionate about creating great games. - A flexible work environment. - Opportunities for professional growth. - A culture that values creativity, initiative, and collaboration.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes pride in doing things properly. - Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office. WHAT YOU’LL DO - Communicate with customers through email, phone and chat (inbound and outbound) - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Coordinate with couriers to support successful and timely deliveries - Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast - Provide accurate information about products and services - Capture customer feedback and share it to improve our service - Use your authority to compensate complaints with credits within defined limits - Contribute to a positive team atmosphere — Customer Care is a team sport WHAT WE’RE LOOKING FOR - Experience from customer service or customer-facing roles - German is a must (advanced level) — written and spoken - English OR Czech/Slovak is needed (written and spoken) - Strong communication skills and a naturally customer-oriented approach - Stress resilience and the ability to handle conflict situations calmly - Quick learner, comfortable with basic tools (Google Workspace) - You can think outside the box and find the best solution for the customer - Willingness to work in shifts is required, the role may include work on weekends What’s in it for you - Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: Sta. Rosa, Laguna Workplace: OnSite Duties and Responsibilities - Customer Onboarding - Conducts customer due diligence and KYC (know-your-customer) - Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious. - Validates the completeness and accuracy of customer information on the customer information sheet/account opening form. - Conducts signature verification. - Photocopies the proof of identity and files it together with the account opening form. - Creates the customer profile and opens the account in the Core Banking System (CBS) - Secures appropriate approval for the creation completed. - Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer. - Scans the Account Opening Document Set. - End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head. - Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review. - Conducts Enhanced Due Diligence as necessary. - Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities. - Preparation of Customer Notifications and monitor its delivery status. - Fire-Proof Cabinet / Vault Custodianship - Safekeeps accountable forms and records the utilization of accountable forms. - Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours. - Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller. - Customer Interaction such as but not limited to: - Attends to customer queries at the branch. - Responds to Customer Inquiry via email. - Resolves customer complaint. - Call-out (TD Maturity, Bounced Cheques, etc.) - Release and Monitoring of Bounced Cheques Pick up and/or Replacement - Debit Cards Handling - Release of Debit Cards to Customers and Tagging in the System - Blocking of Card – Lost / Stolen - Destruction of aged card - All files shall be safekept in the designated filing cabinet and shall be within the retention period. - Ensure completion of tasks assigned within the agreed turnaround-time. - Other processes that may arise related to Account Services. - Timely reports concerns identified and possible issues that might have impact to branch operations. - Acts as reliever when somebody goes on leave based on the relief arrangement within the team. - Organizes team files (soft and hard copy) and adheres to the record retention policy. - Identifies processes/systems for improvement but ensuring controls are in place. - Initiates projects for the betterment of the team and the company as a whole. - Participates on UAT/UVT for new or enhancement of systems that will have impact to the team. - Participates in Business Continuity Plan (BCP) Activities. - Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor. - Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above. - Assists in combatting money laundering by ensuring processes required are in place. - Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies. - Strict adherence to company’s policies and code of conduct. EDUCATION & COMPETENCIES - University degree on Banking & Finance, or any related Business Course - With at least 3 years of relevant experience in a banking industry - Strong knowledge and experience in teller services or branch operations - Sufficient knowledge of BSP regulations - Good communication skills - Problem-solving skills in a well-structured manner - Ability to work with different culture, race, or ethnic group. - Can work independently with minimal supervision. - Acceptable risk management skills and ability to mitigate identified risks. - Good interpersonal skills - Keen attention to details - Organize, innovative and results oriented. - Ability to multi-task in a fast-paced environment - Positive attitude knows how to find ways to address different circumstances. - With official Signature Verification, KYC / CDD Training / Seminars attended.

Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services. The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction. Key Responsibilities Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility. Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems. Plan operational activities, establish priorities, and coordinate maintenance and project-related works. Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements. Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives. Respond promptly to emergencies, major faults, equipment failures, and operational interruptions. Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions. Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services. Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs. Requirements Bachelor’s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field. 4–6 years of experience in Facility Management, Facility Operations, or a similar role. Proven experience in the operation and monitoring of MEP and electro-mechanical systems. Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation. Ability to read and interpret technical drawings and understand MEP commissioning procedures. Experience in contractor management, service provider coordination, and KPI monitoring. Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes. Good communication, leadership, coordination, analytical, and customer service skills. Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.

Location: Milwaukee, United States Lead Quality. Influence Operations. Grow Your Career. If you're a Quality Manager (with HACCP & SQF certifications) who thrives in a fast-paced manufacturing environment and enjoys building teams, driving continuous improvement, and partnering closely with operations, this opportunity deserves a closer look. Our client is an established, family-owned manufacturer experiencing sustained double-digit growth. They are investing heavily in their people, facilities, and future expansion plans, creating outstanding long-term career opportunities for the right leader. Why This Opportunity Stands Out Multi-year "Best Places to Work" award winner Modern, climate-controlled manufacturing facility Strong employee engagement and internal promotion culture Significant company growth and expansion initiatives underway Highly visible leadership role with direct impact on plant performance The Opportunity The Quality Manager will lead day-to-day quality operations for a 24/5 manufacturing facility serving some of the most demanding consumer brands in the world. You'll oversee a team of Quality Engineers, Technicians, and Inspectors while partnering closely with Operations, Production, Engineering, R&D, and Supply Chain to ensure product quality, food safety, regulatory compliance, and continuous improvement initiatives remain best-in-class. This role is ideal for a leader who can balance technical expertise with strong interpersonal skills, influence cross-functional stakeholders, and successfully navigate a high-volume manufacturing environment. Key Responsibilities Lead and develop a team of quality professionals across multiple shifts Drive GMP, HACCP, food safety, quality assurance, and compliance initiatives Manage customer complaint investigations, corrective actions, and root cause analysis Oversee internal audits, supplier quality programs, and regulatory compliance efforts Maintain and improve ISO, food safety, and quality management systems Partner with production and operations leadership to improve quality performance and reduce defects Analyze quality metrics, SPC data, and process trends to identify improvement opportunities Support continuous improvement projects focused on quality, efficiency, and customer satisfaction Ensure traceability, documentation, product specifications, and quality records are maintained What We're Looking For Quality leadership experience within a regulated manufacturing environment Experience leading quality teams in food packaging, food manufacturing, food ingredients, medical packaging, or similar industries Strong knowledge of GMP, HACCP, food safety systems, and quality management principles Experience with ISO certifications, auditing, corrective actions, and continuous improvement programs Proven ability to influence production and operational stakeholders Strong leadership, coaching, and employee development skills Bachelor's degree preferred in Food Science, Packaging, Engineering, Quality, or a related field

Location: Worldwide Workplace: hybrid Watch Specialist Reports to: Shop Manager   Job Description: ·       Promotes a variety of watches and timepieces to guests. ·       Provides advice to guests relating to the onboard watch product range. ·       Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills. ·       Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales. ·       Informs guests of special offers, new products and promotions. ·       Assist guests to find the goods and products they are looking for.  ·       Handles guests’ complaints and queries. ·       Processes payments. ·       Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines. ·       Conduct cycle counts, SKU checks and inventory preparation. ·       Monitors stock levels and properly replenishes in a timely manner. ·       Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”. ·       Assists with stock control and inventory management,  including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection. ·       Reports discrepancies and problems to the supervisor.  ·       Keeps the store tidy and clean, this includes hovering and mopping. ·       Keeps up to date with special promotions and putting up displays. ·       Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization. ·       Prepares to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       At least 2 years’ experience in the Watch Specialist position in a fast pace retail environment. ·       Previous shipboard retail experience highly preferred. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products and inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.    Length of contract: 6 Months on/ 2 Months off

Location: Worldwide Workplace: hybrid Sales Associate Reports to: Shop Manager   Job Description: ·       Creates memorable moments for guests through delivering unrivalled service, demonstrating a high level of product knowledge to effectively promote and sell products. ·       Works under the direction of the Shop Manager to ensure that presentation of products is visually appealing and merchandised in a manner that maximizes sales. ·       Informs guests of special offers, new products and promotions. ·       Assist guests to find the goods and products they are looking for.  ·       Handles guests’ complaints and queries. ·       Processes payments. ·       Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines. ·       Conduct cycle counts, SKU checks and inventory preparation. ·       Monitors stock levels and properly replenishes in a timely manner. ·       Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods). ·       Assists with stock control and inventory management,  including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection. ·       Reports discrepancies and problems to the supervisor.  ·       Keeps the store tidy and clean, this includes hovering and mopping. ·       Keeps up to date with special promotions and putting up displays. ·       Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization. ·       Prepares to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       At least 2 years’ experience in a fast pace retail environment. ·       Previous shipboard retail experience highly preferred. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products and inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.    Length of Contract: 6 Months on / 2 Months off

Location: Worldwide Workplace: hybrid Shop Manager Reports to : Shipboard Operations Manager   Job description: ·       Leads, coaches, and mentors shop staff with the support of Shop Assistant Manager, while ensuring regular presence on the shop floor. ·       Analyzes and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales and recommends execution of strategy for improvement to corporate office. ·       Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards. ·       Ensures the shops are hitting sales targets and meeting performance expectations. ·       Prepares promotional planner and event schedule to drive product sales and guest traffic, in partnership with corporate marketing team and Cruise Director to identify cross promotional opportunities and to promote scheduled shop promotions. ·       Develops strong relationships with ship’s leadership team, other shipboard vendors and cruise partner staff to execute events and drive guest traffic to store. ·       Provides guidance and coaching to shop staff about their performance, on a regular basis, including evaluating performance and taking disciplinary action in accordance with Heinemann standards by partnering closely with corporate HR. ·       Trains shop staff on Heinemann’s standards, product knowledge, selling techniques, asset protection and guest service. ·       Responsibility for oversight of the receiving process in compliance with Heinemann process, and managing inventory emphasis on asset protection, counts and stock control through the Assistant Manager ·       and Inventory Specialist. ·       Maintains inventory oversight, tracking of the inventory balances, and leading discrepancy investigation process. ·       Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue. ·       Handles guests’ complaints and queries. ·       Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       At least 2 years’ shipboard retail experience in the Shop Manager position, or 4 years’ experience as a shipboard Assistant Shop Manager, required. ·       Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills. ·       Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff. ·       Ability to analyze sales figures and trends and recommend strategy based on analysis. ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products ·       Knowledge of inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.    Length of contract: 4 Months on / 2 Months off

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience. Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction. What You’ll Be Doing Deliver Exceptional Client Support: Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions. Coordinate Client Services: Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up. Ensure Service Excellence: Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism. Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift. Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures. Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. What We Look For In You Education & Language: Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders. Relevant Experience: At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred. Client-Centric Mindset: Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail. Problem Solving & Judgment: Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality. Flexibility: Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements. Perks & Benefits Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations #LI-Onsite #LI-JC3 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .