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Location: United States Senior Engineering Manager, Data & AI Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform. About the Role Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided. The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth. The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on. Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else. Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos. The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath. We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works. Industry Insight Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade. Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins. Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves. Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe. About Alvys Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product. We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on. More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company. We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact. Our Principles AI makes building cheap. It does not make judgment cheap. The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day. Own the outcome You own what you ship. "AI wrote it" is not an answer. Judgment stays human. People decide what matters and whether the result is correct. Verify independently Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work. Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion. Design for control AI-first means security-first. Customer data stays on approved infrastructure under managed identity. Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out. Build durable systems Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it. Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness. Twice is a pattern. Automate repeated work and share it within 48 hours. The Data & AI Portfolio The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent. Why This Role Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does. You build at the frontier, in production. Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks. You work with data no one else has. More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone. Your work changes how an industry operates. With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one. You own a portfolio, not a feature. Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows. You shape the team from the start. The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys. You stay close to the decisions. You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B. What You'll Be Responsible For Leading and Growing the Team Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands. Hire senior and staff engineers, and keep the quality bar high as the team scales. Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped. Owning Technical Strategy Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view. Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests. Building Agents That Learn Own the agent development lifecycle from prototype to production to continuous improvement. Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable. Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost. Data and the Context Graph Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy. Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth. Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit. Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected. Safety, Isolation, and Reliability Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse. Enforce tenant isolation and least privilege across every agent, tool, and data path. Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows. Staying Hands-On Spend about a third of your time building: prototype, write evals, read traces, and debug production. Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well. Cross-Functional Partnership Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery. Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features. The AI Fluency We Expect We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies. Delegation: You decide whether to use AI at all, which task to hand off, and how much autonomy it gets. Description: You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy. Discernment: You check output against evidence: diffs, acceptance checks, evals, and production monitoring. Diligence: You own the effects, including data access, permissions, memory isolation, budgets, and kill switches. Systems: You know how models, context, tools, harnesses, and memory work, and where each one fails. How You Work With Agents Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token. Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema. Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop. Separate the agent that writes from the agent that checks, and give the checker fresh context. Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test. Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step. Where You Take the Team Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself. Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop. Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data. Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving. Minimum Qualifications 8+ years building software, including 3+ years managing engineers. You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly. Production LLM systems. You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed. Agentic engineering in your own work. You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest. Depth in agent systems. You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail. Evaluation discipline. You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases. Strong data engineering judgment. You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do. Distributed systems in production. You've designed and operated production services with real reliability requirements. Multi-tenant security. You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary. Language fluency. You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus. Startup-stage fit. You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning. Clear technical communication. You can explain a tradeoff to an engineer, a customer, and an executive. Preferred Qualifications Knowledge graphs, context graphs, entity resolution, or GraphRAG in production. Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets. Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets. Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal. SRE experience, or a record of running systems other teams depend on. Logistics or freight experience, or another vertical where data is deeply entangled with operations. Founder or early-stage engineering leadership experience. A history of hiring, growing, and retaining excellent engineers. Built by people who've moved freight. Come build the intelligence layer with us. Learn more at alvys.com

Location: Berlin, Germany; München, Germany Workplace: Hybrid At Rohlik Group, we are building the future of e-grocery for over a million active customers across the Czech Republic, Germany, Austria, Hungary, and Romania. We own our entire technology stack — from storefronts and apps to automated fulfillment centers and last-mile logistics. Within the Customer Experience (CUEX) domain, we own every touchpoint a customer interacts with, from the homepage to checkout and real-time order tracking across web, iOS, and Android. Our five storefronts run on a single product spine with localized content, pricing, and brand layers. We operate as a deliberately tight-knit, high-performing team where a Product Owner, Engineering Manager, Tech Lead, two Product Designers, and a dedicated full-stack engineering team ship fast, iterate constantly, and take full ownership of the end-to-end user journey. Most interface failures in e-commerce aren’t layout issues — they are communication problems: what is said, in what order, and on which screen. As Senior Product Design Engineer, you will own the end-to-end design of all customer-facing surfaces across five markets. You will also manage our design system, Maia (our AI shopping assistant), and provide the design guidance that powers our automated coding workflows. WHY THIS ROLE IS EXCITING - High-impact Group scope: Design every customer-facing touchpoint across web, iOS, and Android for five international markets, impacting millions of orders. - True end-to-end ownership: Lead the complete lifecycle of product design — from initial problem definition and customer research to shipped A/B tests and real-world performance analysis. - AI-first execution: Rohlik is an AI-first company. You’ll own the interface design for Maia, our AI shopping assistant, and build the structured design system guidance used by AI coding agents to generate on-brand code without hand-coding interfaces. - Direct customer engagement: Lead user research and usability testing sessions directly with real shoppers, rather than commissioning external agencies or receiving filtered insights. - High accountability, low overhead: Work in a small, autonomous team where design decisions move straight to production and work that doesn't deliver measured impact is honestly reverted. WHAT YOU WILL OWN AND DELIVER - Customer Surfaces: Own the end-to-end design and UX strategy across web, iOS, and Android for all core journey stages: homepage, search & browse, product pages, basket, slot selection, checkout, and order tracking. - Design System as a Product: Own component architecture, design tokens, patterns, and documentation, ensuring our coding agents have precise design guidance to generate accurate interfaces. - AI Experience Design: Define the interaction patterns for Maia (our AI shopping assistant), governing when it intervenes, how it presents information, and how it hands over to human support. - Experimentation & Analysis: Drive hypotheses, prototype rapidly, and evaluate A/B test results objectively — scaling successful experiments and sunsetting features that miss target performance. - Direct User Research: Conduct qualitative interviews, usability tests, and field research directly with customers to continuously uncover friction points. - Cross-Functional Partnership: Collaborate closely with the Product Owner, Engineering Manager, Tech Lead, and your peer product designer, while providing design input to Commercial, Marketing, and Operations. WHAT WE ARE LOOKING FOR - 5+ years of experience designing consumer-facing digital products with a strong portfolio of shipped work across both web and native mobile (iOS and Android). - Advanced Figma & Design System expertise: Deep, hands-on experience building, scaling, and architecting multi-platform design systems at the token and component level. - Data-fluent mindset: Ability to read and rigorously interpret A/B testing data, distinguishing genuine impact from vanity metrics. - Fluency with AI tooling: Practical experience integrating AI tools into modern design, prototyping, and design system workflows, along with a clear view of where conversational AI adds real interface value. - User research expertise: Demonstrated experience designing, running, and analyzing qualitative usability sessions directly with end users. - Strong product reasoning: Excellent communication skills in English (C1 level or above), with the ability to articulate the strategic and behavioral rationale behind design decisions. Nice-to-haves: - Experience designing production-grade AI or assistant-driven interfaces. - Experience contributing directly to code at the component or token level. - Background in e-commerce, quick-commerce, online grocery, or last-mile delivery. - First-hand familiarity with how German customers shop. - Fluency in German or Czech. WHAT’S IN IT FOR YOU - Fair pay, transparent, stable compensation A strong fixed salary with clear rules. No bonus politics. Great work is rewarded openly and fairly. - Good food options, fresh, every day Enjoy subsidised meals/fresh food options in the office and regular refreshments like drinks, fruit, and snacks that keep you energized. - Life beyond work, hybrid work & real flexibility Three days in the office and the rest where it works best for you. Take time off when you need it with paid vacation days above statutory and flexible scheduling. - Grow with Knuspr every day - we move fast, and so can you. Learn, experiment, and take ownership from day one. Every challenge is a chance to grow. - Recognition & community - Your impact is seen and appreciated. You can celebrate colleagues through Bonusly peer-recognition credits and feel supported by a team that works hard and wins together. - Health & wellbeing - Access to our UNIQA private insurance option and supportive wellbeing culture, keeping you healthy inside and outside of work. - Mobility & convenience - Company car available for selected management-level roles and fuel support for regular WH travel. - Premium membership - Free Knuspr Premium membership with exclusive benefits. - Referral rewards - Recommend great people and get rewarded through our group referral program. - Team spirit - We organize team events, celebrations, and moments to connect because work is better when we win together. #LI-ML1 #Knuspr

Location: Prague, Czech Republic; Group career pages Workplace: Hybrid At Rohlik Group, we are building the future of e-grocery for over a million active customers across the Czech Republic, Germany, Austria, Hungary, and Romania. We own our entire technology stack — from storefronts and apps to automated fulfillment centers and last-mile logistics. Within the Customer Experience (CUEX) domain, we own every touchpoint a customer interacts with, from the homepage to checkout and real-time order tracking across web, iOS, and Android. Our five storefronts run on a single product spine with localized content, pricing, and brand layers. We operate as a deliberately tight-knit, high-performing team where a Product Owner, Engineering Manager, Tech Lead, two Product Designers, and a dedicated full-stack engineering team ship fast, iterate constantly, and take full ownership of the end-to-end user journey. Most interface failures in e-commerce aren’t layout issues — they are communication problems: what is said, in what order, and on which screen. As Senior Product Design Engineer, you will own the end-to-end design of all customer-facing surfaces across five markets. You will also manage our design system, Maia (our AI shopping assistant), and provide the design guidance that powers our automated coding workflows. WHY THIS ROLE IS EXCITING - High-impact Group scope: Design every customer-facing touchpoint across web, iOS, and Android for five international markets, impacting millions of orders. - True end-to-end ownership: Lead the complete lifecycle of product design — from initial problem definition and customer research to shipped A/B tests and real-world performance analysis. - AI-first execution: Rohlik is an AI-first company. You’ll own the interface design for Maia, our AI shopping assistant, and build the structured design system guidance used by AI coding agents to generate on-brand code without hand-coding interfaces. - Direct customer engagement: Lead user research and usability testing sessions directly with real shoppers, rather than commissioning external agencies or receiving filtered insights. - High accountability, low overhead: Work in a small, autonomous team where design decisions move straight to production and work that doesn't deliver measured impact is honestly reverted. WHAT YOU WILL OWN AND DELIVER - Customer Surfaces: Own the end-to-end design and UX strategy across web, iOS, and Android for all core journey stages: homepage, search & browse, product pages, basket, slot selection, checkout, and order tracking. - Design System as a Product: Own component architecture, design tokens, patterns, and documentation, ensuring our coding agents have precise design guidance to generate accurate interfaces. - AI Experience Design: Define the interaction patterns for Maia (our AI shopping assistant), governing when it intervenes, how it presents information, and how it hands over to human support. - Experimentation & Analysis: Drive hypotheses, prototype rapidly, and evaluate A/B test results objectively — scaling successful experiments and sunsetting features that miss target performance. - Direct User Research: Conduct qualitative interviews, usability tests, and field research directly with customers to continuously uncover friction points. - Cross-Functional Partnership: Collaborate closely with the Product Owner, Engineering Manager, Tech Lead, and your peer product designer, while providing design input to Commercial, Marketing, and Operations. WHAT WE ARE LOOKING FOR - 5+ years of experience designing consumer-facing digital products with a strong portfolio of shipped work across both web and native mobile (iOS and Android). - Advanced Figma & Design System expertise: Deep, hands-on experience building, scaling, and architecting multi-platform design systems at the token and component level. - Data-fluent mindset: Ability to read and rigorously interpret A/B testing data, distinguishing genuine impact from vanity metrics. - Fluency with AI tooling: Practical experience integrating AI tools into modern design, prototyping, and design system workflows, along with a clear view of where conversational AI adds real interface value. - User research expertise: Demonstrated experience designing, running, and analyzing qualitative usability sessions directly with end users. - Strong product reasoning: Excellent communication skills in English (C1 level or above), with the ability to articulate the strategic and behavioral rationale behind design decisions. Nice-to-haves: - Experience designing production-grade AI or assistant-driven interfaces. - Experience contributing directly to code at the component or token level. - Background in e-commerce, quick-commerce, online grocery, or last-mile delivery. - First-hand familiarity with how German customers shop. - Fluency in German or Czech. WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-ML1

Location: Austin, United States Workplace: remote Wallarm is an enterprise security company that helps organizations secure their APIs and AI applications. Security teams use our platform to see what their AI and APIs are doing and to block attacks in real time. Wallarm is headquartered in Austin, Texas and is backed by Toba Capital, Y Combinator, Partech and other investors. We’re an AI-first company. AI shapes both what we build and how we work every day, from engineering to marketing. In this role, you’ll use AI tools to move faster, test ideas and scale what works. We're a small, close-knit marketing team. You'll partner with our VP Product & Marketing and a Product Marketing Manager to grow pipeline, working mainly through events, webinars and our owned channels. Most of our pipeline today comes from events, and webinars, followed by inbound and sales-sourced opportunities. Leads are routed directly to account executives (AEs), who use a variety of tools, including a virtual SDR, for follow-up. You’ll work with them closely to support effective conversion to opportunities. What you'll do Lead our webinar program. The Product Marketing Manager leads content and speakers; you'll guide promotion, registration, production, on-demand distribution and follow-up. Turn events into pipeline. Partner with AEs to set meetings before events, provide timely, tailored follow-up afterward, and help us understand the return on each event. Shape lead management. Refine our lead scoring and routing, and work with sales on a shared agreement for how leads are handed off and followed up. Build nurture programs. Create and test email journeys for contacts who aren't ready to talk with sales yet, using messaging developed with the Product Marketing Manager. Grow our owned channels. Email, landing pages, website conversion paths, organic social and search fundamentals for what we publish. Care for our marketing systems. Manage our marketing automation platform, its connection to our CRM, campaign tracking and data quality. Share what's working. Report on pipeline by source and program, with a monthly update for marketing and sales leadership. What success looks like in your first 6 months Event and webinar leads reach the right AE quickly, with high-intent leads followed up within a day. Marketing and sales share a clear, trusted view of which programs create pipeline. Marketing-sourced pipeline reaches 50% of new pipeline. The webinar program runs on a steady rhythm, with more attendees becoming opportunities over time. Nurture programs bring contacts back into sales conversations. Event investments are guided by pipeline data. We believe that great candidates come from many backgrounds and career paths. If this role excites you but your experience doesn't match every point below, we'd still love to hear from you. Experience in B2B demand generation, campaign or marketing programs roles, typically around five years, ideally with technical audiences in security, infrastructure or developer tools Hands-on experience using AI tools in your day-to-day work A track record of running recurring webinars or events and connecting them to pipeline Comfort working in a marketing automation platform (HubSpot, Marketo or Pardot) and Salesforce, including lead scoring, routing and campaign tracking Experience working toward pipeline or opportunity goals A collaborative approach to working with sales and building shared processes across teams Creativity in reaching audiences through owned channels, partners, co-hosted webinars and colleagues' networks Clear, engaging writing for email and landing pages Ability to travel to conferences and events as needed Bonus points Security or infrastructure industry experience Familiarity with webinar platforms such as ON24, Goldcast or Zoom Webinars Experience planning events Co-marketing with cloud providers or channel partners What we offer Remote work anywhere in the US Competitive salary. Paid time off. Health insurance. Work equipment provided. The opportunity to shape a growing marketing function and see the direct impact of your work

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Company Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers the company’s three-sided marketplace of consumers, merchants, and riders. About the Role We are looking for experienced engineers to join the EU Traffic team, based at Deliveroo, part of DoorDash, and help build the next generation of DoorDash’s Traffic platform. We are building a single, shared platform designed to serve DoorDash, Deliveroo, and Wolt, so your work will shape reliability and security for all three marketplaces. Our team owns the infrastructure that carries every request into and through that platform: the edge, where we manage Cloudflare (CDN, DNS, rate limiting, bot mitigation) and the ingress systems for external traffic, and service-to-service (S2S) communication, where we run the service mesh and the authentication that secures calls between thousands of services across multiple regions. You will work on core components of our traffic stack, including our Cloudflare edge configuration (managed as code), and service-to-service authentication and authorization (workload identity, token issuance and validation at the mesh layer). This role sits at the intersection of distributed systems, networking, and security. It includes designing, building, and maintaining systems that must operate reliably and efficiently across some of the most critical and latency-sensitive workloads at DoorDash, from the first byte at the edge to the last hop between services. You will report to the Engineering Manager of the EU-Traffic Team within the Infrastructure organization. This role is hybrid working from London. You’re excited about this opportunity because you will… Design and build large-scale distributed systems that are high RPS and latency sensitive Troubleshoot, debug, and fix issues that affect production and maintain our SLAs Work collaboratively with other platform and product engineers to deliver on feature requests and solve their problems Find ways to improve the team’s productivity and operational capabilities through the use of automation, AI tools, and other avenues Participate in a shared on-call rotation and help lead production investigations and incidents, with support from teammates Mentor and learn from teammates through design reviews, pairing, and incident reviews We’re excited about you because… You have 5+ years of experience as a software engineer in infrastructure, networking, or platform engineering/SRE Experience operating edge technologies at scale, such as CDN, WAF, proxy layers, and DNS Solid understanding of networking fundamentals like TCP/IP, HTTP, HTTP/2, gRPC, Load Balancing Background working on and debugging high-QPS or latency-sensitive systems You’re curious, collaborative, and comfortable making progress in ambiguity You work AI-first: you delegate to and orchestrate coding agents (e.g., Claude Code, Codex, Cursor) across design, implementation, testing, incident response, and releases If you don’t meet every requirement but are excited about this work, we’d still love to hear from you. Bonus points if you… Experience with programming languages like Go, C++, Python or Rust Experience with AWS, especially with networking primitives like LBs, Privatelink, etc. and Kubernetes or other container management tool Experience with service mesh technologies such as Envoy, Istio or Linkerd Familiarity with xDS or control plane architectures Experience building RPC frameworks or client-side networking libraries Experience with Infrastructure as Code tooling like Terraform Experience with Gitops delivery tooling such as ArgoCD, Helm, Atlantis. Track record of sharing prompts, tooling, and practices that make a whole team faster with AI Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid Forecasting at Rohlik currently drives operations across 12 fulfilment centres and 25,000 SKUs in five countries. Up until now, it has operated across local spreadsheets, individual judgement calls, and manual edits. It works, but it relies heavily on personal memory, lacks formal governance, and relies on manual routines. As we continue to scale Europe’s leading online grocery delivery service, we are establishing Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP) as a brand-new Group department. The mission is to transform our current forecasting into an automated, governed, and scalable planning capability. As Head of Demand Planning & S&OP, you will build this function from the ground up. You will own the Group demand forecast, establish the global S&OP cadence, build and lead the team, and work hand-in-hand with BI, Product, and Engineering to replace manual routines with modern, automated tooling. Why this role is exciting - Build from the ground up: This is a build role, not a position where you inherit an established setup. You will define the operating model, set governance across five markets, and recruit your own team. - Direct C-level impact: You will stay close to the numbers daily, owning the daily forecast update delivered directly to the CEO, while framing strategic scenarios and trade-offs for executive decision-making. - Automation & product ownership: Rohlik is an AI-first company. You will partner directly with BI and Engineering to automate planning inputs, create override logs, and launch automated plan-change notifications. - Cross-functional authority: You won't just compile numbers. You will work at Director level to challenge Marketing uplifts, Commercial pricing, and Ops capacity, ensuring alignment across Commercial, Ops, and Finance. - Multi-country scale: You will shape planning standards across all our active markets: the Czech Republic, Germany, Austria, Hungary, and Romania. What you will own and deliver - Build the department: Hire and develop the IBP/S&OP team, transition from single-person routines to a documented, resilient team structure with no single point of failure. - Demand forecast & executive briefing: Own the Group demand forecast end-to-end and personally deliver the daily operational forecast brief to the CEO. - S&OP cadence & operating plan: Establish the Group S&OP cycle, consolidating commercial, operational, and financial commitments into a single constrained operating plan. - Governance & standards: Define planning responsibilities, KPI definitions, approval thresholds for manual adjustments, and escalation rules across CZ, HU, RO, DE, and AT. - Automation roadmap: Act as the business owner for custom planning products, driving the rollout of mass uploads, automated locks, override logging, and instant plan-change alerts to Ops and Supply. - Cross-functional alignment: Partner at Director level with Marketing, Commercial, Supply, Fulfilment, Last Mile, Finance, and BI, reconciling operational plans with financial outlooks. - Forecast accuracy & stability: Drive plan attainment and forecast value added over statistical baselines, maintaining high forecast accuracy (targeting ≥ 98% on orders and orderlines). What we are looking for - Proven leadership in planning: 5+ years of progressive experience in Demand Planning, S&OP, Integrated Business Planning, or Supply Chain operational planning. - Build track record: Demonstrated experience building or re-platforming a planning function from scratch — including team, processes, and tools. - Automation mindset: Direct experience driving the automation of manual planning routines alongside BI, Data, or Engineering teams. - Executive presence: Ability to distil complex, multi-market data into clear, concise updates for the CEO under tight deadlines. - Multi-market oversight: Proven track record running S&OP or demand reviews across multiple countries, sites, or business units. - Financial & commercial acumen: Strong understanding of service, cost, and cash trade-offs to reconcile operational plans with budget requirements. - Hands-on approach: Willingness to balance strategic function-building with daily operational detail and direct ownership of key briefings. - Languages: Fluent English is required. Knowledge of Czech, Slovak, German, or Hungarian is an advantage. Preferred qualifications - Background in online grocery, perishables, or fast-moving, high-SKU retail environments. - Experience acting as a product owner for internal or custom-built planning tools working alongside ML and Product teams. What’s in it for you - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-FK1

Location: Philadelphia, Tampa, Chicago or Dallas/Austin - United States Why Join Exadel We're an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From strategic advisory and AI solutions to digital transformation, we partner with enterprise leaders to solve complex business challenges, unlock opportunities, and build what's next. What powers it all? Our people are ambitious, collaborative, curious, and constantly evolving. About the Role You will be joining the growing UK arm (London-based) of our US-based Advisory business, where you will help shape the direction of the practice and execute our ambitious plans to scale our strategy consulting capabilities. As a Lead Strategy Consultant, you will act as a trusted advisor and front door to Exadel, where you'll work directly with senior client leaders, often at the C-suite level, helping them clarify their business goals, uncover opportunities, challenge assumptions, and define the outcomes that matter most. We believe great consulting doesn't begin with a predefined problem or solution. It begins with curiosity, asking the right questions, understanding what keeps clients up at night, and looking beyond their initial requests to determine what they are ultimately trying to achieve. You'll help clients set strategies that evaluate the right combination of people, processes, operating models, experiences, data, and technology to achieve their goals. This may involve improving business performance, developing new capabilities, addressing operational challenges, or enabling broader transformation. And once the strategy is defined, you won't simply hand it off. You'll work alongside our broader delivery teams to help turn strategic direction into tangible outcomes, ensuring solutions work for the people and organizations they are intended to serve. What You'll Do Lead client engagements, shaping opportunities, Problems & Solutions Own consulting workstreams and engagements end-to-end, accountable for quality, timelines, budgets, and client outcomes Lead workshops, asking thoughtful, sometimes challenging questions to uncover what clients are truly trying to achieve, rather than simply accepting their initial problem statement or proposed solution Identify underlying challenges, root causes, and opportunities that may not be immediately apparent, helping clients focus on the outcomes that will create the greatest value Help clients define what success looks like and translate their goals into strategic priorities, actionable recommendations, and practical roadmaps Develop Executable Strategies Develop client strategies and own strategic roadmaps grounded in business realities and focused on measurable outcomes, including revenue growth, customer experience, operational efficiency, risk reduction, and business performance Evaluate strategic options across people, processes, operating models, experiences, data, and technology, including AI where it can deliver meaningful value Lead business case development, quantify opportunities, and confidently present investment recommendations to client leadership and finance teams Work with Exadel's broader advisory, design, data, AI, and engineering teams to ensure strategies can be translated into tangible solutions Build Client Relationships & Grow the Business Build trusted relationships with senior client decision-makers, developing a deep understanding of their business, priorities, and evolving needs Recognize emerging challenges and opportunities where Exadel can deliver additional value, helping shape new engagements and long-term partnerships Support proposals, pitches, business cases, and solution development for new opportunities Contribute to thought leadership that helps organizations navigate evolving business challenges, strategic opportunities, and the role of emerging technologies Help Shape Our Consulting Practice Contribute to the development and evolution of consulting frameworks, methodologies, and reusable approaches that strengthen our ability to deliver client value Help build and scale our strategy consulting capabilities, influencing how we engage clients, shape opportunities, and deliver outcomes Mentor and coach other consultants, strengthening their strategic thinking, problem-solving, and client leadership skills What You Bring Strong consulting experience: Extensive experience in strategy, management, business, or technology consulting, with a proven track record of leading client engagements and influencing senior stakeholders Strategic leadership and opportunity shaping: The ability to enter client conversations without a predefined problem or solution, uncover opportunities, challenge assumptions, and guide clients toward the right strategic direction and business outcomes Intellectual curiosity and critical thinking: A natural instinct to ask questions, dig beneath the surface, investigate root causes, and understand what truly matters to clients. You're comfortable respectfully challenging their thinking when it leads to better outcomes Executive presence and stakeholder leadership: Confidence engaging directly with senior executives, including C-suite leaders, building trust, navigating complex stakeholder environments, and influencing strategic decisions Commercial and business acumen: The ability to connect business goals to financial and operational outcomes, quantify opportunities, build credible business cases, and confidently discuss revenue, margin, cost, risk, and return on investment Human-centered thinking: Strong empathy, creativity, judgment, and an understanding of how people, organizations, and technology interact. You recognize that successful strategies must work for the people they affect AI and technology fluency: Curiosity about emerging technologies and hands-on experience using AI to enhance your own work. You understand where AI can create value, recognize its limitations, and are comfortable collaborating with technical teams without needing to be an engineer yourself Strategy through execution: Experience translating strategic direction into practical roadmaps, actionable recommendations, and measurable outcomes. You understand how to connect business strategy with delivery Builder mindset: Comfortable moving beyond presentations to test ideas, validate assumptions, and develop tangible proof. You thrive in ambiguity, work at pace, and balance hands-on contribution with leading from the front Business and operating model understanding: Experience assessing organizational capabilities, business processes, governance, and operating models, with the ability to recommend changes where they support client goals People leadership: Experience managing, mentoring, or coaching consultants, with a genuine interest in helping others develop Exceptional communication: The ability to distill complex business challenges into clear, compelling narratives and communicate recommendations persuasively, both in writing and in the room High standards and accountability: A commitment to intellectual rigor, accuracy, quality, and delivering thoughtful recommendations that create meaningful client value English Level Professional fluency Location Philadelphia, Tampa, Chicago or Dallas/Austin - United States Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is $130–150k USD annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs. Location Eligibility: This role is open to candidates residing in the United States. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us. Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice. Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: United Kingdom Why Join Exadel We're an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From strategic advisory and AI solutions to digital transformation, we partner with enterprise leaders to solve complex business challenges, unlock opportunities, and build what's next. What powers it all? Our people are ambitious, collaborative, curious, and constantly evolving. About the Role You will be joining the growing UK arm (London-based) of our US-based Advisory business, where you will help shape the direction of the practice and execute our ambitious plans to scale our strategy consulting capabilities. As a Lead Strategy Consultant, you will act as a trusted advisor, where you'll work directly with senior client leaders, often at the C-suite level, helping them clarify their business goals, uncover opportunities, challenge assumptions, and define the outcomes that matter most. We believe great consulting doesn't begin with a predefined problem or solution. It begins with curiosity, asking the right questions, understanding what keeps clients up at night, and looking beyond their initial requests to determine what they are ultimately trying to achieve. You'll help clients set strategies that evaluate the right combination of people, processes, operating models, experiences, data, and technology to achieve their goals. This may involve improving business performance, developing new capabilities, addressing operational challenges, or enabling broader transformation. And once the strategy is defined, you won't simply hand it off. You'll work alongside our broader delivery teams to help turn strategic direction into tangible outcomes, ensuring solutions work for the people and organizations they are intended to serve. What You'll Do Lead client engagements, shaping opportunities, Problems & Solutions Own consulting workstreams and engagements end-to-end, accountable for quality, timelines, budgets, and client outcomes Lead workshops, asking thoughtful, sometimes challenging questions to uncover what clients are truly trying to achieve, rather than simply accepting their initial problem statement or proposed solution Identify underlying challenges, root causes, and opportunities that may not be immediately apparent, helping clients focus on the outcomes that will create the greatest value Help clients define what success looks like and translate their goals into strategic priorities, actionable recommendations, and practical roadmaps Develop Executable Strategies Develop client strategies and own strategic roadmaps grounded in business realities and focused on measurable outcomes, including revenue growth, customer experience, operational efficiency, risk reduction, and business performance Evaluate strategic options across people, processes, operating models, experiences, data, and technology, including AI where it can deliver meaningful value Lead business case development, quantify opportunities, and confidently present investment recommendations to client leadership and finance teams Work with Exadel's broader advisory, design, data, AI, and engineering teams to ensure strategies can be translated into tangible solutions Build Client Relationships & Grow the Business Build trusted relationships with senior client decision-makers, developing a deep understanding of their business, priorities, and evolving needs Recognize emerging challenges and opportunities where Exadel can deliver additional value, helping shape new engagements and long-term partnerships Support proposals, pitches, business cases, and solution development for new opportunities Contribute to thought leadership that helps organizations navigate evolving business challenges, strategic opportunities, and the role of emerging technologies Help Shape Our Consulting Practice Contribute to the development and evolution of consulting frameworks, methodologies, and reusable approaches that strengthen our ability to deliver client value Help build and scale our strategy consulting capabilities, influencing how we engage clients, shape opportunities, and deliver outcomes Mentor and coach other consultants, strengthening their strategic thinking, problem-solving, and client leadership skills What You Bring Strong consulting experience: Extensive experience in strategy, management, business, or technology consulting, with a proven track record of leading client engagements and influencing senior stakeholders Strategic leadership and opportunity shaping: The ability to enter client conversations without a predefined problem or solution, uncover opportunities, challenge assumptions, and guide clients toward the right strategic direction and business outcomes Intellectual curiosity and critical thinking: A natural instinct to ask questions, dig beneath the surface, investigate root causes, and understand what truly matters to clients. You're comfortable respectfully challenging their thinking when it leads to better outcomes Executive presence and stakeholder leadership: Confidence engaging directly with senior executives, including C-suite leaders, building trust, navigating complex stakeholder environments, and influencing strategic decisions Commercial and business acumen: The ability to connect business goals to financial and operational outcomes, quantify opportunities, build credible business cases, and confidently discuss revenue, margin, cost, risk, and return on investment Human-centered thinking: Strong empathy, creativity, judgment, and an understanding of how people, organizations, and technology interact. You recognize that successful strategies must work for the people they affect AI and technology fluency: Curiosity about emerging technologies and hands-on experience using AI to enhance your own work. You understand where AI can create value, recognize its limitations, and are comfortable collaborating with technical teams without needing to be an engineer yourself Strategy through execution: Experience translating strategic direction into practical roadmaps, actionable recommendations, and measurable outcomes. You understand how to connect business strategy with delivery Builder mindset: Comfortable moving beyond presentations to test ideas, validate assumptions, and develop tangible proof. You thrive in ambiguity, work at pace, and balance hands-on contribution with leading from the front Business and operating model understanding: Experience assessing organizational capabilities, business processes, governance, and operating models, with the ability to recommend changes where they support client goals People leadership: Experience managing, mentoring, or coaching consultants, with a genuine interest in helping others develop Exceptional communication: The ability to distill complex business challenges into clear, compelling narratives and communicate recommendations persuasively, both in writing and in the room High standards and accountability: A commitment to intellectual rigor, accuracy, quality, and delivering thoughtful recommendations that create meaningful client value English Level Professional fluency Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do Develop and execute joint marketing plans with strategic technology, platform and ecosystem partners Plan and manage integrated co-marketing campaigns that drive awareness, demand generation, and pipeline growth Collaborate with Alliance Managers and team to identify marketing opportunities aligned with business priorities Coordinate joint webinars, events, executive roundtables, customer stories, product launches, and digital campaigns Create and manage partner marketing assets including landing pages, campaign toolkits, sales enablement materials, blogs, case studies, and solution briefs Own marketplace presence: listings, buyer-facing copy, campaign content and the commercial narrative, working with sales and account management on co-sell opportunities Work closely with demand generation, content, design, digital, and social teams to amplify partner campaigns across multiple channels Track campaign performance and report on key metrics including partner-sourced leads, influenced pipeline, engagement, and ROI Manage partner marketing calendars, campaign timelines, approvals, and execution across multiple stakeholders Identify new opportunities to expand the company's visibility within partner ecosystems through awards, speaking opportunities, thought leadership, and joint announcements Ensure consistent messaging and branding across all partner-facing marketing initiatives Build scalable partner marketing processes, templates, and playbooks that can be replicated across multiple strategic alliances What You Bring Extensive professional experience in B2B technology marketing, with experience in partner, alliance, channel, or ecosystem marketing highly preferred Experience developing and executing joint go-to-market programs with technology partners, cloud providers, ISVs, or strategic alliances Hands-on experience producing customer case studies/customer stories end to end, including working with delivery or engineering teams to obtain story details and with account teams to secure the client's permission to publish Proven ability to build integrated marketing campaigns spanning digital, content, webinars, events, ABM, and partner channels Strong understanding of enterprise technology, AI and data, cloud platforms, software engineering, or data solutions Experience working cross-functionally with partnerships, sales, marketing, and technical teams Excellent project management and organizational skills with the ability to manage multiple partner initiatives simultaneously Strong communication and relationship-building skills, with experience collaborating externally with partner marketing teams Experience creating partner-facing assets including campaign toolkits, solution briefs, customer stories, webinars, and sales enablement materials Familiarity with partner program mechanics: knowledge of tier requirements, portal submissions, joint value propositions, co-sell registration, and partner marketing funds (MDF) Experience with CRM and marketing automation platforms (Salesforce/Pardot, etc.) is preferred English Language Professional fluency Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

— Владеть продуктовой зоной end-to-end и отвечать за метрику, а не за релиз. — Разбирать размытые проблемы до первопричины и строить модель, а не собирать список хотелок.

Location: Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do Design, build, and maintain full-stack web applications, ensuring high performance, scalability, and security Implement new features and enhancements in a well-tested, maintainable, and efficient way Collaborate with Product managers and UX designers to create intuitive, responsive, and accessible interfaces Review, analyze, and implement technical solutions to meet business requirements, driving resolution of issues and bugs Contribute to architectural decisions, API design, and system integrations Provide technical leadership to the engineering team - guide design discussions, perform code reviews, and support continuous improvement Participate in task estimation, prioritization, and planning in alignment with engineering processes What You Bring Extensive professional expertise in Python/Node.js and proven experience with modern frontend frameworks (React.js, Vue.js, or Next.js) Background job processing: queues, retries, idempotent jobs, handling a worker that fails mid-task Hands-on knowledge of cloud services (preferably AWS) and database technologies (SQL/NoSQL) Experience in contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and existing systems Deep understanding of API development, microservices, and system integration At least one project using LLM APIs with tool calling and streaming. A side project is fine. A simple chat interface on top of an API isn’t enough At least one product you built from scratch and then maintained in production for a year or more Nice to have Temporal, Inngest or another durable execution tool OpenTelemetry, ClickHouse or other tools for storing large volumes of logs and traces Building MCP servers or clients LangGraph, OpenAI Agents SDK or Claude Agent SDK Protection against prompt injection, sandboxing tool execution English Language Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - AI Solutions Engineer - Location: Espoo, Finland - Department: Business Applications - Reports to: AI Platform Lead / Head of Business Applications - Employment type: Permanent - Workplace model: Hybrid / Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: The Business Applications team focuses on high-impact internal use cases to help the company grow, building internal solutions and facilitating new processes as we scale our data infrastructure, tooling, and operations. As an AI Solutions Engineer, you bridge the gap between rapid AI-assisted product delivery and scalable, governed platform engineering. You will spend roughly 50% of your time taking high-value internal use cases from business needs to reliable, production-grade applications, and 50% of your time collaborating with the AI Platform Lead on our shared internal applications platform, DevOps workflows, and governance guardrails. You think ahead: instead of solving problems with brittle one-off fixes, you turn recurring needs into clean, reusable platform capabilities and help guide our Junior AI Solutions Engineers to do the same. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities BUILD AND SHIP INTERNAL APPLICATIONS & AI-ENABLED SOLUTIONS (~50%) - Partner directly with stakeholders across the business to translate operational bottlenecks into clear technical designs and working, scalable applications. - Build, iterate on, and productionize full-stack internal applications and automations (primarily Python/FastAPI, TypeScript/React, and PostgreSQL) using modern AI-first coding workflows (Cursor, Claude Code) and LLM APIs where they add real value. - Design and maintain reliable, governed integrations with core enterprise systems and data sources (e.g., HiBob/HRIS, Salesforce, Databricks, Slack, Jira, Google Workspace, Okta). - Own the full lifecycle of the solutions you build. All the way from rapid prototyping and stakeholder validation to production rollout, documentation, and long-term maintainability. COLLABORATE ON THE INTERNAL TOOLS PLATFORM, DEVOPS & GOVERNANCE (~50%) - Collaborate with the AI Platform Lead to develop, operate, and scale our AWS-based internal applications platform (ECS/Fargate, Aurora PostgreSQL, ALB/CloudFront, ECR, Secrets Manager, EventBridge) managed via Terraform. - Build for scale rather than one-offs: when an application needs a new integration pattern, infrastructure capability, or deployment workflow, design it as a reusable, self-service platform pattern that benefits the entire fleet of internal apps. - Maintain and improve GitHub Actions CI/CD pipelines (OIDC, automated security and IaC scanning, plan/apply workflows) and shared platform libraries (authentication, IAM database access, service-to-service communication). - Uphold strong governance, security-by-default, and auditability across the platform by ensuring strict access controls, clear audit trails for sensitive data access and write-backs, least-privilege IAM, and traceable change management. - Help triage and resolve platform-level operational issues, including deployment pipelines, container health, database migrations, network/egress rules, and observability/log forwarding (Splunk, CloudWatch). ELEVATE TEAM ENGINEERING QUALITY & UNBLOCK DELIVERY - Act as a day-to-day technical sounding board and mentor for the Junior AI Solutions Engineers on the team by reviewing PRs, guiding data modeling and API design, and helping troubleshoot tricky deployment or integration issues. - Contribute to shared templates, runbooks, and architecture decision records (ADRs) so the team moves fast without accumulating technical or security debt. WHAT WE’RE LOOKING FOR Must haves: - 4–6 years of hands-on experience in software engineering, full-stack development, or platform/DevOps engineering, with a track record of shipping and operating production web applications end to end. - Systems and platform mindset: you naturally look past the immediate ticket to see how a solution will behave across 30+ apps in a year's time, and you strongly prefer reusable patterns, clean abstractions, and automation over ad-hoc, one-off workarounds. - Strong appreciation for governance, security, and auditability: comfortable working in an environment where data isolation, least-privilege access, approval gates, and verifiable audit trails are non-negotiable. - Strong proficiency in Python (e.g., FastAPI) and/or TypeScript/React, plus solid relational database skills (PostgreSQL, schema isolation, migrations). - Practical Cloud & DevOps experience on AWS (e.g., ECS/Fargate or containers, IAM, networking/ALB, RDS/Aurora) and Infrastructure as Code (Terraform). - Hands-on experience with CI/CD pipelines (GitHub Actions, Docker, automated testing and security checks) and AI-assisted engineering tools (Cursor, Claude Code) plus practical LLM API integration. - Pragmatic communicator: comfortable working directly with business stakeholders to scope ambiguous problems, while holding a high bar for engineering quality under the hood.   Nice to haves: - Experience integrating with enterprise systems and APIs such as HRIS/ATS (HiBob, Ashby), CRM (Salesforce), data platforms (Databricks), or Slack/GitHub Apps. - Hands-on familiarity with security and compliance controls in cloud environments (OIDC/OAuth2, IAM database authentication, KMS encryption, Checkov/IaC scanning, Splunk/audit logging). - Prior experience mentoring junior engineers and reviewing code/architecture on a fast-moving team. APPLICATION PROCESS - Introductory call with TA - Hiring Manager Interview - Technical & Platform case interview - Skip level interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia We are looking for an Engineering Director to own the technology platform behind the GoMining ecosystem. This is a senior leadership role for someone who combines deep engineering expertise with strong product and business thinking. You will own the Platform end-to-end — technology strategy, architecture, engineering organization, roadmap, reliability, delivery, and its impact on the wider business. The Platform powers multiple GoMining products and includes core application infrastructure, authentication and authorization, integrations, shared services, analytics infrastructure, user restrictions, native applications, reliability, and other foundational capabilities. This is not a role where success is measured simply by uptime, delivery, or engineering output. We expect the Engineering Director to understand where technology creates or limits business value, make trade-offs between long-term architecture and immediate commercial priorities, and build a platform that allows the entire company to move faster. Responsibilities Platform Strategy & Architecture Own the technology strategy, architecture, and roadmap for the GoMining Platform. Build scalable shared infrastructure used across multiple products and engineering teams. Define which capabilities should be centralized at Platform level and which should remain within individual product teams. Drive major architectural and technical decisions. Identify scalability and architectural bottlenecks before they become business-critical. Balance long-term platform investments with immediate product and commercial priorities. Reliability & Engineering Excellence Own platform reliability, availability, latency, scalability, and operational performance. Define and improve SLAs, DORA metrics, engineering performance, and incident-management practices. Improve release stability, engineering velocity, and system resilience. Lead post-incident improvements and eliminate systemic reliability issues. Maintain a high engineering bar without unnecessary bureaucracy. Core Platform Capabilities Own shared authentication, authorization, registration, and 2FA infrastructure. Develop common account controls, user restrictions, and security mechanisms. Own integrations and shared backend capabilities required across GoMining products. Develop shared analytics and event infrastructure. Support common infrastructure across web and native applications. Partner with Product, Design, Security, and engineering teams on cross-company capabilities. Product & Business Impact Platform at GoMining is not an isolated infrastructure function. You will work directly with product leaders, General Managers, and C-level stakeholders to understand where technology can unlock growth and where platform limitations are holding the business back. Prioritize engineering initiatives based on technical risk and business impact. Understand how platform decisions affect revenue, conversion, customer experience, and product velocity. Identify technical changes that can unlock meaningful business results. Balance competing priorities across multiple product teams. Make clear trade-offs between speed, scalability, reliability, security, and business value. Measure Platform not only through technical metrics, but through how effectively it accelerates the company. Engineering Leadership Lead and develop the Platform engineering organization. Own team structure, hiring, performance, priorities, and execution. Build a culture of strong engineering ownership and accountability. Stay close enough to architecture and technology to challenge decisions and make informed trade-offs. Develop strong technical leaders within the team. Raise the technical and execution bar across the organization. AI-First Engineering Actively use AI tools and agents in your own work. Introduce AI-assisted workflows across engineering, specifications, QA, analytics, and operations. Identify opportunities to automate repetitive engineering work. Use AI to increase engineering velocity and quality. Build a team where AI becomes part of the engineering operating model. Requirements Experience as an Engineering Director, Head of Engineering, Head of Platform, VP Engineering, CTO, or in a comparable senior engineering leadership role. Strong technical background and the ability to engage deeply in architecture and engineering decisions. Experience building or operating complex platforms, shared services, or infrastructure used by multiple products or engineering teams. Proven experience leading engineering teams and delivering complex cross-functional initiatives. Strong understanding of distributed systems, high-load environments, reliability, scalability, incidents, and security. Experience with authentication, authorization, integrations, identity, payments infrastructure, or other shared platform capabilities. Strong product and business mindset — you understand not only how something should be built, but why it matters. Ability to prioritize based on business impact rather than technical complexity alone. Experience working directly with senior product, business, and executive stakeholders. Strong data-driven approach to engineering and decision-making. Hands-on experience with modern AI tools and agents. Experience in fintech, payments, crypto, marketplaces, gaming, or another high-scale technology environment is a strong advantage. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Singapore ABOUT THE TEAM The Recruiting Programs team powers OpenAI’s top-of-funnel hiring engine. We design and deliver strategic, high-impact experiences and programs that attract top-tier talent to our mission. From intimate dinners that build deep connections to large-scale conferences that amplify our brand, we curate events that spark curiosity, showcase our work, and strengthen our reputation as the place where the world’s best builders come to do their life’s work. Our mission is to elevate OpenAI’s presence, engage exceptional candidates, and create pathways that bring world-class talent into the company. ABOUT THE ROLE We are seeking a highly organized and proactive Recruiting Events Program Coordinator to project manage the planning and execution of recruiting events across APAC. Working closely with our Recruiting Events Manager and cross-functional partners, you will keep every event moving from kickoff through post-event closeout. You will build project plans, coordinate stakeholders, track milestones and dependencies, identify risks, and ensure every contributor understands their responsibilities and deadlines. You will also oversee the operational details that create a seamless candidate experience, including event registration, attendee communications, logistics, onsite execution, and post-event reporting. You will prepare and adapt event materials and content that help stakeholders communicate clearly and feel prepared. The ideal candidate is an experienced events program coordinator with a background in recruiting programs or employer brand, strong project-management skills, and a resourceful approach to problem-solving. You bring structure to ambiguity, strong attention to detail, and proactive follow-through, keeping stakeholders informed and events moving in a fast-paced environment. This contract role is based in Singapore and may require occasional evening work or attendance at events outside standard business hours. IN THIS ROLE, YOU WILL - Project manage small recruiting dinners, meetups, mixers, and other assigned APAC candidate initiatives from kickoff through execution and post-event closeout, maintaining project plans, workback schedules, milestones, dependencies, and readiness checklists. - Serve as the regional Recruiting event point of contact, partnering with the Recruiting Events Manager and APAC Recruiting Manager to align event priorities, support needs, and timelines. - Partner closely with Recruiting Partners, Hiring Managers, Global Events, Workplace, and other cross-functional teams to clarify responsibilities and complete Recruiting-owned deliverables on time. - Coordinate invite lists with Recruiting Partners and prepare event invitations, candidate emails, reminders, and follow-up communications so recruiters can focus on recruiting and candidate engagement. - Own Swoogo setup and administration for assigned events, including registration pages, RSVP and waitlist management, attendee communications, reporting, and check-in preparation. - Prepare and adapt event briefs, presentation materials, employee prep materials, speaker and panel questions, talking points, and other event content for regional audiences. - Serve as the onsite Recruiting point of contact for assigned events, working with Global Events and Workplace partners to support a seamless candidate and attendee experience. - Support purchase requests, invoice processing, expense reconciliation, and budget tracking through established processes. - Track attendance, candidate engagement, feedback, and other success metrics; prepare post-event recaps and coordinate follow-up handoffs to Recruiting Partners. - Use ChatGPT and Codex to improve workflows, standardize processes, automate repetitive work, and lead operational improvements that help scale regional recruiting initiatives. YOU’LL THRIVE IN THIS ROLE IF YOU HAVE - 5+ years of experience in recruiting marketing, event management, or a related field, with a track record of managing multiple events and competing priorities. - Strong project-management skills, including managing timelines, owners, dependencies, and risks; keeping cross-functional stakeholders aligned; and flagging blockers early. - Strong attention to detail across communications and all aspects of event planning. - Excellent written and verbal communication skills, with experience creating event materials and coordinating with stakeholders across teams and time zones. - The ability to work independently, bring structure to changing priorities, solve problems proactively, and follow through on commitments. - Proficiency working on a Mac and confidence learning new tools and systems. - Experience using ChatGPT, Codex, or other AI tools, or enthusiasm for incorporating them into your daily workflow. - Availability to support occasional evening work and onsite event execution. - A background supporting recruiting programs or employer brand initiatives is strongly preferred. - Swoogo experience is preferred, not required. - Experience with Ashby or another applicant-tracking system is preferred, not required. KEY SUCCESS TRAITS - Operates at speed without sacrificing quality. - Highly organized and detail-oriented. - Strong sense of ownership and accountability. - Resourceful and proactive problem solver. - Comfortable navigating ambiguity and changing priorities. - Embraces AI-first ways of working and continuously seeks opportunities to improve processes through technology. - Collaborative, positive, and team-oriented. ABOUT OPENAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy AI systems through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core. To achieve our mission, we value the many different perspectives, voices, and experiences that represent the full spectrum of humanity. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the benefits of AI to be widely shared. Join us in shaping the future of technology.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next. Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation. What will I be doing? Strategy and ownership Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support Bring clear proposals and recommendations to leadership, and act on them with autonomy Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries. Process design and improvement Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows Own day-to-day operational process fixes and keep existing processes effective Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region Design and implement process control metrics, and monitor process performance and KPIs Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support Ensure compliance with internal policies and external regulations Continuous Improvement Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc. Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions Stakeholders and delivery Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer Partner and collaborate with cross-functional teams to build and maintain processes and related training Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation What skills do I need? Experience: 4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management Strong technical capability: You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus. AI and automation: Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage. Improvement frameworks: Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.) Data and strategy: You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans Ownership: A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions Influence: Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience. Collaboration: Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product. MISSION Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship. OUTCOMES Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities Get set up with the team’s AI tooling and development environment By Day 60: Join customer conversations with the account team to scope AI use cases and define success metrics Build and test a first custom AI solution or agent for a live customer opportunity Document the use case, approach, and expected business impact By Day 90: Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands Run enablement or training for the customer’s team and support their adoption Bring customer feedback and reusable patterns back to Product and the wider team WHAT YOU’VE ACCOMPLISHED Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus Familiarity with vector databases, MCP, RAG, and agent design Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP) The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills A customer-centric mindset, with the ability to connect technical capabilities to business value Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists Experience with change management and customer enablement Leading cross-functional initiatives or teams is a nice to have Flexibility to travel for customer engagements Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Costa Rica - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product. MISSION Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship. OUTCOMES Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities Get set up with the team’s AI tooling and development environment By Day 60: Join customer conversations with the account team to scope AI use cases and define success metrics Build and test a first custom AI solution or agent for a live customer opportunity Document the use case, approach, and expected business impact By Day 90: Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands Run enablement or training for the customer’s team and support their adoption Bring customer feedback and reusable patterns back to Product and the wider team WHAT YOU’VE ACCOMPLISHED Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus Familiarity with vector databases, MCP, RAG, and agent design Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP) The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills A customer-centric mindset, with the ability to connect technical capabilities to business value Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists Experience with change management and customer enablement Leading cross-functional initiatives or teams is a nice to have Flexibility to travel for customer engagements Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Key requirements: Claude, Perplexity.