Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As Senior Director, EMEA Marketing, you have the opportunity to shape the strategy and execution of full stack marketing in Tenable’s fastest growing theater. This is a unique opportunity to operate as the region's marketing lead across: field and demand generation, channel marketing, advertising, communications, and social. You own the ideas and decisions that drive pipeline creation and advancement across EMEA, and you are the primary marketing partner to sales leadership in turning that strategy into bookings. You lead a team of proven regional marketing managers across the theater, and you report to the Global SVP, Revenue Marketing.
Your Opportunity:
Marketing Strategy & Cross-Functional Influence
Operate as a “regional CMO” for EMEA — equally comfortable setting integrated marketing strategy, doing a brief on an ad campaign, reviewing a communications plan, or defending pipeline attribution in a QBR, rather than specializing in a single discipline.
You are a member of the well respected Global Revenue Marketing leadership team that has dramatically shaped and shifted the Tenable brand and the very idea of marketing’s importance to the business.
Stay current on modern marketing technology and strategy (intent data, ABM, attribution modeling, AI-enabled marketing tools) and bring that fluency to how the theater’s marketing programs are built, measured, and evolve.
Collaborate closely with global marketing teams—including product marketing, brand, and corporate communications—to localize initiatives for the EMEA region while relaying critical regional needs back to headquarters.
Pipeline Creation, Advancement & Attribution
Redefine our integrated go-to-market plans with your new viewpoint across the regions to bridge company targets with local revenue benchmarks. Build long-lasting and collaborative partnerships with corporate functions and field sales executives to secure the alignment needed to drive marketing impact and efficiency.
Drive pipeline creation and progression across EMEA while measuring marketing's attribution to pipeline as a core measure of this role's success.
Use data and modern marketing/revenue technology — CRM, marketing automation, intent and account-based platforms, BI/analytics, and AI — to continuously identify where investment is and isn't converting, and YOU decided how to reallocate resources and program funds accordingly.
Team, Regional & Channel Leadership
Be a leader that leads from the front, inspiring and driving a team across EMEA marketing, setting priorities, developing talent, and ensuring consistent execution across countries and sub-regions.
Maintain fiscal governance for the theater, overseeing resource allocation and fund distribution across sub-regions with clear strategic guidance.
Representing Tenable at various events; from presenting to partner relations and customer insights
As a channel-led organization, this position owns how distributors, resellers, and strategic partners are enabled, funded, and activated—utilizing MDF, joint marketing initiatives, and partner enablement programs to accelerate pipeline generation.
Sales Partnership
Serve as the primary marketing partner to Tenable's EMEA Theater Sales SVP and country/segment sales leaders — co-owning pipeline coverage plans, forecast conversations, and go-to-market execution.
Represent marketing in regional sales leadership forums, with a clear point of view on where the pipeline is healthy, where it's at risk, and what marketing will do about it.
True understanding of the requirements from each regional sales leader from a market perspective. Being present in each region at least once a year for sales relationship, partner meetings and team connect.
What You'll Need:
10+ years of B2B marketing experience, including 5+ years in a marketing leadership role managing people and budgets.
A demonstrated track record as a broad, full-funnel marketer —with a key focus on numbers as well as driving social media to cast a bigger shadow Demand generation is core to your background.
Experience owning a marketing budget of comparable scale, with direct management of multi-million-dollar spend and influence over a larger pool.
A strong track record partnering with sales leadership, including comfort presenting pipeline and marketing-attribution data to senior sales and executive stakeholders.
Solid understanding of channel/partner marketing dynamics — this is a channel-led business, and comfort working through distributors and resellers is required.
Fluency with modern marketing technology and strategy, including being AI-forward: marketing automation/CRM platforms, intent and account-based marketing tools, and data/analytics platforms.
Cybersecurity industry experience is strongly preferred; candidates from other B2B industries will be considered.
Fluent English required; no additional language requirement.
Based in London, UK, with a hybrid work model; regular travel across the EMEA theater is required.
#LI-DD1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
UK - Office - London; Cybersecurity industry experience is strongly preferred; candidates from other B2B industries will be considered
Location: Barcelona, Spain
Are you an experienced marketing project manager who wants to join multicultural team? We are looking for a
Marketing Project Lead
who can grow alongside the project and reach new heights. You’ll be part of a creative and friendly team in a people-oriented environment that values autonomy, results-driven thinking, and achieving business goals.
Brandbutter
is part of
CENTRO
is a fully remote creative marketing agency partnering with ambitious brands to build awareness, relevance, and growth in fast-moving markets. We work across strategy, content, campaigns, and events, operating as an embedded partner rather than a task-based service provider.
About the role
You’ll lead one of our two marketing cells, covering several brands across B2B fintech, adtech and creator programs. You’ll own the marketing vision and roadmap for these brands and lead a team of designers and social media managers to deliver it.
This is a player-coach role, not a pure management one. You’ll set direction and lead the team, but you’ll also spend a large share of your time doing the work yourself: writing the strategy, building campaigns, drafting copy, setting up ads and building AI workflows. You’ll report to the Director of Marketing.
What you’ll do:
Set the vision.
Define the marketing strategy for each brand in your cell, grounded in business goals, customer insight and data.
Build and run the roadmap.
Turn quarterly OKRs into clear plans with priorities, owners and timelines, and make sure they ship.
Execute hands-on.
Write briefs, copy and campaign plans. Launch and optimise paid campaigns. Build landing pages and reports. Produce first versions yourself instead of waiting on others.
Lead and grow the team.
Coach designers and social media managers, delegate with clarity, give direct feedback and help people grow.
Make AI the default.
Identify where AI and automation can speed up research, content production, reporting and campaign operations, build those workflows yourself and teach the team to use them.
Own the numbers.
Track pipeline, lead quality, CPL, ROAS and engagement, and change course when something isn’t working.
Work across the business.
Partner with sales, product, tech and leadership, and present plans and results clearly and concisely.
What you bring:
7+ years in marketing, including at least 3 years leading a team. You can name people who grew under you.
A doer’s track record: you’ve personally written, built, launched and optimised campaigns, not only managed people who did.
Experience building marketing strategies and roadmaps from scratch, ideally across more than one brand or audience.
What we offer
Competitive salary
that reflects your skills and experience.
Remote flexibility:
work from anywhere, with a team that values balance and results.
Autonomy and ownership:
no bureaucracy or micromanagement, just room to take initiative and own your work.
Growth and development:
educational programs and support for your professional development.
Team events:
team-building activities and opportunities to attend industry events.
Time off:
paid holidays, vacation, personal days and sick leave.
Задачи:
— Полностью вести запуски по теплой базе и соцсетям от идеи до последнего дожима
— Обеспечивать выполнение планов по выручке с действующей базы
— Планировать календарь запусков, акций, прогревов
— Работать с сегментацией базы
— Повышать конверсии
— Генерировать гипотезы
— Ставить задачи команде (технический специалист, дизайнер, подрядчики) и контролировать выполнение в срок и качественно
— Контролировать упаковку запусков: смыслы, офферы, дедлайны, бонусы, механики дожима
— Анализировать каждый запуск и отчитываться по результатам
Требования:
— Опыт от 3 лет в инфобизнесе, онлайн-школах или экспертных проектах
— Опыт работы с теплыми базами, прогревами, вебинарными или контентными запусками
— Умение вести запуски по теплой базе от начала до конца
— Работа с цифрами: анализ конверсий по этапам (открываемость, доходимость, заявка, оплата), средний чек, выручка с сегментов
— Умение видеть, где происходит падение и знать, как это исправлять
— Честный и аналитический подход к каждому запуску с выводами
— Умение держать календарь запусков, акций и дожимов без хаоса и сюрпризов
— Системность и ответственность
— Проактивность и внимание к деталям
— Стрессоустойчивость
Условия:
— Удалённый формат работы, график 5/2
— Возможность влиять на рост и узнаваемость бренда своими идеями и креативом
— Достойный доход: фиксированная часть плюс KPI, связанный с выручкой от запусков и базы, совокупно от 150 000 рублей
— Работа в команде лидеров, сотрудничество с основателем и опытной командой
— Бесплатный доступ ко всем продуктам школы для повышения квалификации
— Культура роста и развития
Задачи:
— Ведение коммуникаций с текущими и потенциальными партнёрами бренда
— Поиск новых партнёров для совместных проектов, мероприятий и коллабораций
— Согласование условий сотрудничества и координация договорённостей
— Контроль реализации совместных активностей
— Помощь в подготовке и организации каталожных и имиджевых съёмок, координация участников съёмочного процесса
— Организационная поддержка съёмок: подготовка образцов, реквизита, локаций, таймингов, помощь на площадке
— Поддержка SMM-команды в создании контента для социальных сетей, монтаж коротких видео (Reels, Shorts, VK Клипы), адаптация материалов под разные площадки
— Подбор референсов и участие в реализации контентных идей
— Взаимодействие с типографиями, производствами и другими подрядчиками
— Организация производства POS-материалов, брендированной продукции и мерча
— Запрос коммерческих предложений, сравнение стоимости и сроков, контроль изготовления, качества и доставки материалов
— Помощь в подготовке технических заданий для дизайнеров и подрядчиков
Требования:
— Опыт работы в маркетинге, SMM, PR или координации проектов от 1 года
— Навыки деловой переписки, умение договариваться с партнёрами и подрядчиками, фиксировать договорённости и контролировать сроки
— Базовые навыки монтажа коротких видео в CapCut или аналогичных программах
— Понимание форматов социальных сетей и принципов адаптации контента под разные площадки
— Умение составлять технические задания, подбирать референсы и собирать обратную связь
— Владение Google Таблицами или Excel для ведения бюджетов, сравнения предложений и контроля задач
— Организованность, внимательность к деталям, самостоятельность, инициативность, тактичность и умение работать в команде
— Готовность к организационным задачам и выездам на съёмки
Будет преимуществом:
— Опыт организации съёмок, мероприятий или партнёрских проектов
— Опыт работы с типографиями, производством POS-материалов и мерча
— Базовое владение Figma
— Опыт работы в fashion, beauty или lifestyle-брендах
Тестовое задание будет предложено на следующих этапах отбора.
— Развивать бренд и продуктовый маркетинг: формировать позиционирование BLANKS как Performance Nutrition for Everyday Athletes, поддерживать единую логику продуктовой линейки и планировать маркетинговое продвижение новых продуктов.
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
As a
Customer Success Manager, Mid Market
at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio (merchants with <$75M annual GMV). As a member of this segment’s team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value.
Collaborating closely with fellow CSMs, you will contribute to the overall success of merchants in this segment while achieving individual quarterly upsell targets. You will also partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Drive scalable customer success initiatives across a pooled book of business, achieving targets for upsells, onboarding, and retention.
Manage engagements with an average of ~30 accounts at any one time, drawn from the larger Mid-Market segment
Identify and execute upsell opportunities within the Mid-Market segment by leveraging Scaled Customer Success strategies to expand product adoption.
Analyze client data to pinpoint optimization opportunities and proactively mitigate risks for at-risk merchants.
Collaborate with the implementation team to lead new merchant onboarding, ensuring alignment with key business objectives.
Deliver initial product training and high-level guidance for inbound customer inquiries, facilitating efficient escalation to specialized teams.
Monitor and analyze customer health and adoption metrics to proactively identify opportunities and address potential risks.
Engage with merchants regularly via phone, Zoom, and email to track progress and provide support in achieving their goals.
Partner cross-functionally with teams like Technical Support, Risk Intelligence, and Data Science to ensure merchants realize optimal value from Signifyd.
Conduct data analysis using tools (e.g., AI, Looker, SFDC, Google Suite) to generate actionable customer insights.
Develop and deliver business reviews that highlight the customer partnership with Signifyd, outlining successes, revenue growth opportunities, and strategic recommendations at scale.
Occasional work outside typical business hours, including holidays, may be needed to ensure comprehensive customer support aligned with Signifyd's merchant’s needs.
Requirements for position:
1-3 years of experience in a customer-facing role such as Customer Success, Account Management, or Sales.
Experience specifically managing a high volume of accounts in a scaled (1:Many) customer success model is highly preferred.
Excellent verbal and written communication, and presentation skills, with a demonstrated comfort and preference for phone-based client interactions.
Proven ability to analyze complex challenges, develop actionable strategies, and effectively lead teams to accomplish key objectives.
Exceptional time management and prioritization skills, capable of effectively managing the diverse needs of a large customer base.
A highly motivated, resourceful, and detail-oriented individual with strong organizational skills.
A self-driven individual who thrives in the face of ambiguity within a fast-paced, deadline-oriented setting.
Proficiency with Salesforce is advantageous.
Bachelor's degree required.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary:
$70,000 - $85,000
Equity:
This role is eligible for a stock option grant of 1000 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$23,000 – $28,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Lovable is looking for a Senior Partner Marketing Manager to lead partner marketing initiatives, co-marketing programs, and scalable demand generation across its partner ecosystem.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!
PeopleCert
is looking for a
Growth & Performance Marketing Manager
, who will own the digital sales and revenue impact of the products in their portfolio. You will plan, run and optimise performance marketing across paid, email and owned channels, and you will be accountable for the product metrics and sales numbers they deliver. You will work closely with Product, CRM & Analytics and regional teams, turning data into decisions that grow revenue, conversion and customer value.
As a Growth & Performance Marketing Manager, your tasks will be the following:
Own sales, revenue and conversion targets for our product portfolio.
Plan and optimise performance campaigns across PPC, paid social, SEO/SEM and email, managing budget allocation to maximise ROI and ROAS.
Track and report product and funnel metrics (traffic, conversion rate, CAC, revenue, customer value) and act on what the data shows.
Collect, analyze and interpret data from multiple sources to track performance and identify areas for growth and optimization.
Run A/B tests and conversion optimisation initiatives across the funnel, from campaign to checkout.
Collaborate with cross-functional teams to enhance product offerings and improve user experience.
Analyze customer behavior to tailor personalized marketing strategies that lift conversion and retention.
Regularly monitor and report results-led updates with clear recommendations.
Generate actionable insights and recommendations based on data analysis to support decision-making and drive business growth.
Manage agency and vendor partners, setting clear goals and holding them accountable for performance.
What we look for:
Bachelor's degree in Digital Marketing, Business Analysis, Mathematics or Economics.
5+ years in performance marketing or digital sales, with a track record of delivering measurable revenue growth.
Proven ownership of budgets and sales or revenue targets.
Strong analytical skills with GA4, Google Tag Manager and BI or reporting tools (e.g. Power BI, Looker Studio).
Hands-on experience with PPC, paid social, SEO/SEM, email marketing and conversion optimisation.
Creative thinker with the ability to identify and solve problems efficiently.
Hands-on experience using AI tools to improve marketing performance.
Excellent communication and teamwork skills, with the ability to work in a fast-paced environment.
Organizational skills and attention to detail.
Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required; ECDL Advanced level certification is desirable.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If we work on the SELT service in the UK, background checks will include:
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
All applications will be treated with strict confidentiality.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
We are the place for you if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You can collect and analyze lots of data and feed in just the right amount of intuition to make sound decisions. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions, and are comfortable challenging anyone or any idea.
The position
We’re hiring a hands-on Lifecycle Marketing Manager to build and run the data-driven journeys at the heart of our shift from ad hoc campaigns to portfolio management, treating our customer base as a portfolio to grow, not a list to blast. You’ll own end-to-end execution of our lifecycle journeys across every product, run disciplined experiments with control group holdouts to prove real incremental impact, and partner with Product, Data Science, and BI to lift retention, CLV, and reactivation.
This is an execution and ownership role reporting into the Head of Retention & Lifecycle Marketing, who owns the overall portfolio strategy and segment priorities. You will take that direction and turn it into live, well measured programs, owning the craft, the build, and the results of the journeys you run.
What you'll do
Own multi-channel lifecycle programs across email, push, SMS, WhatsApp, and in app, including onboarding, activation, cross sell, upgrade, renewal, and win back journeys mapped to product and lifecycle stage.
Work within our portfolio management model by building journeys that close specific portfolio gaps, including dormant user activation, product upgrades, loan renewal, and cross sell.
Build and operate everything in your engagement platform, including journeys, segments, data requirements, QA, frequency caps, and governance.
Run a rigorous experimentation program using A/B testing, multivariate testing, and control group holdouts, measuring incrementality rather than just opens and clicks. Automate what works into always on programs and retire what does not.
Measure and report performance, including cohort retention, funnel conversion, CLV signals, and campaign ROI.
Help build out our SME and B2B lifecycle by developing nurture journeys for SME customers.
Partner with Data Science and BI on customer segments, churn signals, and the data feeding automation.
Collaborate with Product and Growth teams to align messaging, data quality, and regulatory requirements.
Requirements
What you bring
Required:
Minimum of 3 years' experience in Lifecycle Marketing, CRM, or Retention. Experience in fintech or financial services is a strong advantage.
Proven hands-on experience with Customer.io or comparable lifecycle marketing platforms. You have built and launched customer journeys yourself, not just briefed them.
Strong understanding of experiment design and control group or holdout measurement, with the ability to assess incremental business impact rather than campaign level metrics alone.
Strong analytical skills with experience segmenting data, conducting basic analysis, understanding attribution, and working with analytics or BI tools such as Mixpanel, Power BI, and spreadsheets.
Solid project management and cross functional collaboration skills, with the ability to work effectively with Product, Data Science, and BI teams while managing multiple lifecycle initiatives.
Nice to have:
Experience across both B2C and SME or B2B lifecycle marketing programs.
Familiarity with mobile engagement, WhatsApp Business, and deliverability best practices.
Experience interpreting statistical results from marketing experiments.
Experience with attribution tools such as AppsFlyer.
Understanding of the Nigerian consumer and SME landscape.
This job is perfect for you if you
Have a passion for building and optimizing customer lifecycle journeys.
Enjoy turning customer data into measurable growth opportunities.
Thrive in experimentation and use data to validate decisions.
Can manage multiple campaigns and projects while maintaining attention to detail.
Enjoy collaborating across Product, Growth, Data Science, and BI teams to improve customer outcomes.
You will not enjoy this job if you
Prefer working on one off campaign instead of building scalable, always on customer journeys.
Are uncomfortable using data, experimentation, and performance metrics to guide decisions.
Prefer highly structured environments with limited ownership.
Struggle to manage multiple priorities in a fast-paced environment.
Benefits
What's in it for you
Competitive compensation and benefits.
The opportunity to own one of Renmoney's most important growth levers and directly influence customer retention, engagement, and lifetime value.
Exposure to modern marketing technology, experimentation frameworks, and data driven decision making.
The opportunity to work closely with Product, Data, BI, and Design teams on high impact initiatives.
A collaborative environment where you'll solve meaningful customer challenges while growing your career in one of Nigeria's leading fintech companies.
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title:
Senior Customer Success Manager, Mid-Market
Department:
Customer Success (Mid-Market)
The Mid-Market Customer Success team is responsible for driving success, net revenue retention, and expansion within our Mid-Market portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Senior Mid-Market Customer Success Manager (CSM) at Signifyd, you will drive success, net profit retention, and expansion across a portfolio of 30+ mid-market merchants. As a senior member of this segment’s team of CSMs, you will proactively engage merchants using key metrics, track outcomes, and run regular account reviews that make you a trusted business advisor. You will make significant individual contributions to segment goals, including upsell bookings, net profit retention, and year 1 revenue.
You will partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience and achieve your individual targets. You will report to the Director, Customer Success.
We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of 30+ assigned clients, using robust, repeatable processes
Project manage customer onboarding to successful deployment by leading and coordinating internal and external activities, adhering to and refining standardized onboarding procedures
Work extensively with cross-functional teams to orchestrate service infrastructure around client needs, with an eye toward repeatable processes
Identify and successfully close renewals and expansion opportunities within your book of business, analyzing complex situations to provide sophisticated renewal options
Identify and drive new channels for upsell and innovative outreach, particularly approaches that scale across a large portfolio
Have full ownership of commercial activities such as opportunity management and contract workflows, following and improving established processes for a high-volume client base
Proactively identify and address performance trends across your merchant portfolio, such as approval rate and loss rate, through standardized reporting and process adherence
Understand customers’ pain points, initiatives and business goals, and identify how Signifyd can partner to achieve them, translating these insights into actionable, repeatable processes
Ensure swift resolution of account issues by using resources from cross-functional teams and navigating established escalation processes
Provide executive oversight and client communication, ensuring consistent and efficient messaging across a large portfolio
Champion continuous improvement and model disciplined process execution for other team members
Embody Signifyd values and serve as a role model for other team members
Requirements:
3+ years of Customer Success Management or Account Management experience
Proven experience managing a high-volume book of business (30+ accounts)
Proven track record of closing renewals and expansion opportunities, including a foundation in pitching, pricing and margin analysis
Proficiency in Salesforce, Looker, Jira, Confluence, Outreach, NetSuite and margin analysis tools
An analytical and metrics-driven workstyle
Excellent written and verbal communication and presentation skills, including with executive stakeholders
Ability to navigate difficult conversations and resolve conflicts effectively, both internally and externally
Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment
Ability to multitask and deliver on time, communicating blockers early
Requirement to occasionally work on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to customer escalations that arise that Customer Support cannot resolve.
Ability to travel when necessary
Passion for e-commerce and new technology
Background in e-commerce, payments, fraud or data science is preferred
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
$110,000 - $130,000
Equity:
This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$36,000 – $43,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: San Francisco
Workplace: OnSite
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE
fal is growing fast, and so is the capital behind it. Compute is where most of that capital goes, so how we raise and structure it is one of the most important jobs in the company.
This is a capital markets role built around compute. You'll help raise and structure the capital that funds fal's growth, across debt, equity and the financing of our compute. To do that well, you'll need to understand the compute deals themselves: how capacity is priced and contracted, and what that means for how it gets financed. At most companies this work is split across treasury, capital markets and corporate development. At fal it's one role, and you'll help build it.
You'll work closely with fal's finance team and founders, and directly with lenders, investors and compute partners. fal is deliberately flat, with very few titles or layers, so you'll own real work from your first week. The pace is fast and the playbook is still being written.
This isn't a support seat. Once you're up to speed, you'll lead workstreams on your own: take a financing from first model to close, run a process with lenders or investors, and bring your recommendation straight to the founders. We're looking for someone who wants that kind of ownership and can move without being told what to do next.
This role is onsite in our San Francisco office.
WHAT YOU'LL DO
CAPITAL MARKETS
- Raise debt. Lead financings that support fal's growth, from structuring and lender outreach through diligence, documentation and close.
- Raise equity. Help run fal's equity rounds end to end, including the model, investor materials, data room, diligence and follow-ups.
- Own the relationships. Keep a live view of every lender, investor and compute counterparty, know what each one needs next, and make sure nothing slips.
- Keep stakeholders informed. Manage ongoing reporting and compliance, and keep lenders and investors up to date.
COMPUTE TRANSACTIONS
- Finance compute deals. Model fal's compute commitments and the financing behind them, including cost, returns and downside cases, and bring a clear recommendation to the founders.
- Shape the terms. Work with our compute, engineering and legal teams on the commercial and financial terms that drive cost and risk.
- Diligence counterparties. Get to know the providers and partners we work with, and understand their financial health as well as their pricing.
CORPORATE DEVELOPMENT AND MARKET VIEW
- Evaluate strategic deals. Look at investments, partnerships and acquisitions, and build the analysis leadership needs to make a call.
- Know the market. Keep a clear view of compute pricing and the financing market, so every deal is judged against it.
- Automate. Use AI tools to take the manual work out of recurring reporting, diligence and deal tracking.
REQUIREMENTS/NICE TO HAVE
- 7+ years of experience, starting in investment banking and ideally followed by time in private equity, private credit, infrastructure investing or an in-house finance seat.
- You've taken complex transactions from first look to close, and done the modeling and structuring yourself.
- Excellent financial modeling. You can build a model from scratch, stress-test it and explain what really drives it.
- Working knowledge of credit (term sheets, credit agreements, leases, covenants) and how equity rounds come together.
- Good judgment. You can take a messy question, figure out what matters and land on a recommendation you'd defend.
- Clear, simple writing. You can turn a complex model into a memo or deck that a lender, investor or founder gets in five minutes.
- Very organized. You can run several processes at once, with many counterparties, without dropping details.
- Resourceful, low-ego and high-urgency. You'd rather build the process than inherit one.
- A working grasp of, or real curiosity about, how compute is priced, contracted and financed.
- Experience financing or investing in data centers, power or other hard assets, including asset-backed, project finance or GPU financing.
- Exposure to GPU or cloud markets, such as capacity contracts, neocloud economics or hardware procurement.
- M&A or corporate development experience.
- Time in a corporate or startup finance seat after banking or PE, ideally with some investor relations work.
- A track record of using AI tools to automate finance workflows.
WHAT WE OFFER
- A seat at the table on some of the largest and most interesting deals in AI infrastructure
- Lots of room to learn and grow as the team and the deals scale
- Meaningful equity
- Visa sponsorship and help relocating to San Francisco
- Health, dental and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $200,000- $250,000 + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
As a Principal Growth Marketing Manager on the Product Led Growth team, you set the growth strategy for a major set of audiences and product areas. You decide where Cloudflare should invest to win customers, how product-led and sales-assisted motions connect, and how marketing adapts as people increasingly discover and evaluate tools through AI.
You still build. You write the theses, the messaging standards, the journey architecture, and the measurement model yourself. You also raise the capability of the growth marketers around you. Product leaders bring you in early to hear what they want amplified, and you give them a clear, evidence-based read on which messages are landing and which are not.
Responsibilities
Set PLG growth strategy.
Develop audience-centered growth theses that connect market insight, product usage, and business goals.
Lead product partnership.
Work with senior product and engineering leaders to understand what they want amplified, and give them a clear read on which messages are landing and which are not.
Remove adoption friction.
Diagnose signup-to-adoption funnels across products, prioritize the largest sources of friction, and drive cross-functional fixes to completion.
Build instrumentation and data pipelines.
Design event instrumentation, data models, and pipelines that support growth goals: funnel and cohort reporting, attribution, and audience segmentation. Work with data and engineering teams to keep the data trustworthy.
Lead AI-era discovery.
Set the strategy for how Cloudflare is discovered and adopted through AI assistants, docs, and free tools, and define how success is measured.
Set the messaging bar.
Define messaging frameworks and copy standards for growth programs, and personally write or edit high-stakes launch and campaign copy.
Drive measurement and investment.
Establish the metrics model, experiment program, and attribution approach.
Represent growth.
Present results and recommendations to senior leadership and partner organizations.
What Success Looks Like
A clear growth strategy for your area that is measurably moving activation and retention.
Friction fixes shipped with Product and Engineering that show improvements in onboarding metrics.
Product teams routinely ask for your read on which messages are landing.
Growth reporting runs on instrumentation and pipelines that teams trust.
Senior and mid-level marketers growing in scope and quality under your guidance.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
8+ years in growth, lifecycle, performance, or product marketing, including leading multi-channel programs at scale.
A track record of growth strategies that changed adoption or revenue outcomes, not only campaign activity.
Advanced data fluency: you design experiments and metrics frameworks, challenge weak attribution, are fluent in SQL, and have built or specified event instrumentation and data pipelines.
Understanding of how different types of customers evaluate and adopt complex products.
Strong hands-on craft: you still write copy, build journeys, and can tell when work is not good enough.
Executive communication: you can frame a complex program for leadership in a few clear points.
Proven ability to influence across Product, Engineering, GTM, and Marketing without direct authority.
Nice to Have
Prior success
marketing infrastructure, security, or other technical products to technical buyers
Demonstrated ability
to build or scale a product-led growth or lifecycle function from an early stage
Passion for
mentoring junior team members
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $195,000 - $245,000
For NYC based hires: Estimated annual salary of $180,000 - $230,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Lima, Peru
Workplace: hybrid
We are looking for a data-driven
Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Please apply with your CV in English.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
We are looking for a data-driven
Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Please apply with your CV in English.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Remote - North America - Europe
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As Marketing Manager for Market Data, you will be responsible for leading the strategy, planning and execution of marketing for Alpaca’s market data product, driving adoption and retention across our existing Trading API and Broker API customers, and over time, new market data-only customers.
After successful and rapid growth with our Trading API and Broker API, Alpaca is now building out our market data product. The team is rapidly growing, and we have a lot to launch and promote directly to our existing Trading API and Broker API customer base as well as new market data-only customers.
We’re looking for an experienced marketer who can take the lead on marketing strategy and planning, while also being hands-on with execution. You’ll work cross-functionally with our sales, customer service, events and PR teams, and act as the voice of the customer and the eyes on the competitive landscape for the market data team.
Things You Get To Do:
Own the marketing strategy and plan for Alpaca’s market data product, setting priorities, budgets and goals, and measuring impact
Design, build and execute HubSpot email campaigns to our existing Trading API and Broker API customers, coordinating closely with our sales and customer service teams
Create and manage sales and marketing collateral (e.g. product sheets, pitch decks, case studies and pricing overviews) that our sales teams can use
Build out and own our events strategy, working with our events team to execute
Work with our Head or PR to build out and execute a PR strategy
Research and monitor our competitors for product releases, pricing changes and competitive positioning, and share insights with the wider team
Design and run regular surveys and feedback programs with our existing Trading API and Broker API customers, and over time our market data-only customers
Plan, run and optimize Google Ads and LinkedIn campaigns
Report on campaign performance and turn customer and competitive insights into recommendations for our product and go-to-market strategy
Who You Are (Must-Haves):
5+ years of B2B marketing experience, ideally in fintech, financial services or SaaS, including owning marketing strategy and planning
Hands-on experience designing, building and executing email campaigns in HubSpot (or a similar marketing automation platform)
Experience running and optimizing paid campaigns on Google Ads and LinkedIn
Track record of creating sales collateral and working closely with sales and customer-facing teams
Excellent written and verbal communication skills
Experience building and managing events and PR strategies, working with internal teams or agency partners
Strong analytical skills, with a data-driven approach to measuring and improving campaign performance
Attention to detail
Who You Might Be (Nice-to-Haves):
Experience marketing market data, trading or API/developer products
Experience with competitive intelligence, customer research and survey tools
Experience or understanding of financial markets
Experience working in a fast-paced environment and proven ability to self-manage
Comfortable working remotely
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: United States
Workplace: Remote
ABOUT THE COMPANY
iSpeedToLead is the #1 lead marketplace in the US for real estate investors.
Investors, wholesalers and agents buy phone-verified seller leads like products in an online store.
For us, growth means paying buyers who buy again. It does not mean clicks or sign-ups.
WHO WE'RE LOOKING FOR
An operator who ships, not a consultant who recommends.
Someone who sees a problem on Monday and has a fix live by Wednesday.
Bold. You’d rather launch, measure and kill something than wait for permission.
Self-driven. Nobody will manage your to-do list or approve your copy.
You write from the customer’s pain, not from our feature list.
You pivot fast. When the data says something isn’t working, you change course within days, not weeks.
WHO YOU'LL MARKET TO
• Investors burning cash on cold calling, mailers and lists that don’t convert.
• Wholesalers with empty pipelines and no predictable deal flow.
• Agents chasing leads that turn out to be junk.
If you can’t make a wholesaler feel that pain in one headline, this isn’t your role.
WHAT YOU'LL BE DOING
• Holiday campaigns, starting immediately: Black Friday, Cyber Monday and a year-end / “start Q1 with deals” push.
• Each campaign gets an offer, ads, landing page, email and SMS. Each one has a cash goal and a written readout afterward.
• Retargeting across Google and Meta, segmented by intent:
– Site visitors who didn’t sign up
– Sign-ups who haven’t bought
– First-time buyers who haven’t bought again
– Lapsed buyers
• Each segment gets its own message, offer and frequency.
• Google (Search, PMax, YouTube) and Meta budgets. Cut what doesn’t pay back. Scale what does.
• Pain-point-led creative and copy across ads, landing pages, email and SMS.
• Weekly scorecard: paying buyers by source, CAC, payback and repeat-buyer rate.
• Tracking fixes with our data team: UTMs, Conversions API, offline conversions.
• Direction for the in-house marketing team (paid, social, email, content).
HOW YOU'LL USE AI
We expect you to use AI daily. We care how you use it, not whether.
Use it to move faster: customer research, competitor teardowns, data analysis, creative variants for testing, reporting.
Do not use it to flood channels with generic, interchangeable copy. We’ll spot it, and so will our buyers.
AI gives you the volume. Your judgment, specificity and voice decide what ships.
HOW YOU'LL WORK
You have authority to launch campaigns, write copy and move budget within agreed limits.
No copy approval cycle. You own the result.
Guardrails only: a monthly spend cap, CAC limits and TCPA / CAN-SPAM compliance.
Weekly Slack update: what you killed, what you pivoted and why.
FIRST 30 DAYS
Week 1: Black Friday / Cyber Monday campaign live, with retargeting audiences built.
Week 2: Tracking audit with gaps listed, and holiday results readout.
Week 4: Year-end campaign live, segmented retargeting running, and a channel-by-channel readout comparing spend with the cash it returned.
WHAT MAKES YOU A STRONG FIT
5+ years in performance or growth marketing, with ownership of paid budgets across Google and Meta.
Hands-on experience building segmented retargeting and lifecycle campaigns.
A track record of pivoting a campaign or channel based on data, with results to show for it.
Proof you’ve written direct-response copy that sold to a US audience.
Strong measurement skills: GA4, Conversions API, UTMs, offline conversions.
Fluent English and the ability to write natural, persuasive copy for US real estate investors.
Availability for at least 4–5 hours of overlap with US Central business hours.
BONUS IF YOU HAVE
Real estate investing, proptech or lead generation experience.
SMS marketing with TCPA compliance (opt-in, quiet hours).
Marketplace or repeat-purchase small-business products.
WHEN THIS ROLE MAY BE A POOR FIT
You need approval before you ship.
You measure success by clicks, impressions or sign-ups.
You write polite, feature-led copy.
You’ve only managed agencies or one channel.
ENGAGEMENT DETAILS
Contract: Hourly, roughly 25–40 hours per week, for 60–90 days with possible extension.
This role starts as a fractional engagement with the potential to transition to a full-time role.
Start: As soon as possible.
Remote. Communication runs through Slack.
An NDA is required before account access.
HOW TO APPLY
Skip the generic proposal and answer these four things:
Tell us about a campaign you pivoted mid-flight: what the data showed, what you changed and what it returned in cash.
Write one Black Friday retargeting ad for a wholesaler who signed up but never bought. Give us the headline and the first line of body copy.
Describe how AI fits into your weekly workflow, and one place you deliberately don’t use it.
Look at our website. Name the first thing you’d change and why.
Barcelona, Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.