Location: Dhaka, Bangladesh
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our growing team in Dhaka as a Senior Client Solutions Manager, driving success for Google’s advertising business in Bangladesh. This is a digital advertising account management and campaign management role for someone who turns strategy into impact, data into insights, and relationships into long-term partnerships. You will work closely with the Client Partner and Brand Strategy teams to design and deliver high-impact digital campaigns, helping some of Bangladesh’s top agencies and brands get the most from Google Ads.
What You’ll Do
Partner with the sales team to identify strategic opportunities and drive business growth across key accounts.
Serve as the main point of contact for clients, managing campaign execution, performance tracking, and reporting.
Deliver actionable insights through quantitative and qualitative analysis of campaign results, including budget, creative, ROI, and KPIs.
Optimize account performance to increase client investment and deliver measurable business outcomes.
Ensure a first-class client experience, maintaining service-level excellence and operational efficiency.
Educate clients and agencies on Google Ads solutions, new product features, and industry best practices.
Collaborate cross-functionally with internal teams to build and implement creative, high-impact campaign strategies.
Support the team in identifying and developing innovative ad solutions that align with client goals.
Manage relationships with key agencies and brand partners, fostering trust, growth, and partnership.
Provide data-driven recommendations and feedback to improve campaign effectiveness and inform product development.
Maintain accurate campaign documentation, asset tracking, and reporting workflows.
What We Are Looking For
3+ years of experience in client solutions, account management, or digital campaign management.
Bachelor’s degree in Marketing, Advertising, Business, or Technology.
Deep understanding of the digital advertising ecosystem and a passion for the Google Ads platform.
Strong analytical and problem-solving skills, with a love of finding insights in data.
Exceptional communication and relationship-building skills with clients and internal teams.
Detail-oriented, highly organized, and able to thrive in a fast-paced environment.
A proactive, collaborative mindset with the ability to handle multiple priorities.
Fluency in English and Bangla, both written and spoken.
What Will Make Us Really Love You
You are naturally curious and enjoy learning about new digital trends and technologies.
You are a problem-solver at heart, always finding smart and creative ways to make things work better.
You care deeply about client success and go the extra mile to build meaningful relationships.
You are collaborative, humble, and kind, and make everyone around you feel valued and supported.
You bring positive energy to every situation and inspire others with a can-do attitude.
You are not afraid to take ownership, share ideas, and challenge the status quo.
Why Join Aleph
Impact: Be part of an exclusive Google partner network, driving digital transformation across Bangladesh and delivering measurable results for leading agencies and brands.
Growth: Work in a culture that values learning, creativity, and personal growth, with room to deepen your analytics and client strategy skills.
Team culture: Collaborate with talented, global teams who share your passion for digital innovation, in an environment where your voice is heard and your contributions matter.
Autonomy: Enjoy the freedom to take initiative, share ideas, and make an impact every day.
Market context: Bangladesh’s digital economy and e-commerce sector are expanding quickly, creating growing demand for data-driven advertising expertise.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join us in Cairo as a Client Solutions Manager and become the architect of our client partnerships. This is a consultative account management and digital advertising role for someone who enjoys client consulting, campaign strategy, performance marketing, and turning business objectives into measurable results. You will be the primary point of contact for a portfolio of high-potential advertisers, translating their goals into powerful advertising strategies that make the most of our platform partners, all backed by Aleph’s global capabilities. You are the quarterback who helps clients achieve their goals and find new avenues for growth.
What You’ll Do
Develop strategic partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant and embed yourself in your clients’ businesses.
Deliver data-driven insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations.
Orchestrate flawless execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance.
Identify and drive growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals.
Be the voice of the client: Work seamlessly with internal Sales, Analytics, and Creative teams, and with our platform partners, so that client feedback informs our strategies and product offerings.
What We Are Looking For
A Bachelor’s degree or equivalent practical experience.
Native or full professional fluency in Arabic, alongside excellent communication and presentation skills in English.
A strong analytical mindset and a passion for solving problems with data.
Genuine curiosity about the digital advertising industry and an appetite for learning.
A proactive, “doer” attitude, with the ability to manage multiple tasks in a fast-paced environment.
What Will Make Us Really Love You
2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry.
Hands-on experience managing and setting up awareness campaigns on digital advertising platforms.
Experience with performance-driven campaigns on major digital advertising platforms (for example Meta, Google, or TikTok) is a plus.
Experience presenting to and negotiating with senior-level stakeholders.
Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics.
A proven track record of meeting and exceeding revenue or retention targets.
An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment.
Why Join Aleph
Impact: Own a portfolio of high-potential advertisers and directly shape their growth, backed by Aleph’s global capabilities.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, with the freedom to grow and create regardless of your position.
Market context: Egypt has one of the largest and fastest-growing digital audiences in the region, with rising advertiser demand across social and mobile platforms.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Are you a digital marketing professional with paid search experience and a strong technical background? Join Aleph’s Multiplatform (MPL) team as a Senior Client Solutions Manager and play a pivotal role in driving campaign success for top brands. You will lead client relationships, shape multiplatform paid search and media buying strategies across Microsoft, Google, and Amazon advertising platforms, and grow your career in a fast-paced, international environment.
What You’ll Do
Client relationship management: Build, nurture, and expand relationships with Arabic-speaking clients, understanding their business objectives and ensuring campaign success.
Multiplatform campaign strategy and execution: Lead the development and execution of advanced advertising strategies across Microsoft, Google, Amazon, and other paid search and digital platforms, drawing on your media buying expertise.
Performance analysis: Monitor and analyze campaign performance across platforms, and provide actionable insights and recommendations to maximize ROI.
Collaboration: Partner with sales, creative, and technical teams to ensure seamless campaign execution and client satisfaction.
Innovation and market knowledge: Stay ahead of industry trends, emerging technologies, and competitor activity, and bring strategic ideas that improve client performance.
What We Are Looking For
3-5+ years of experience in account management or client solutions, managing strategic client relationships.
Hands-on experience with paid search platforms (Microsoft, Google, Amazon) and a strong understanding of digital media buying across multiple platforms.
A Bachelor’s degree or higher, preferably in Business, Economics, Social Sciences, or a related field.
Proficiency in online advertising, analytics, and social media platforms.
A strong understanding of digital trends, markets, and advertising opportunities.
A positive, proactive attitude and a drive to exceed expectations.
Detail-oriented and structured, with the ability to manage multiple complex projects.
Advanced Excel skills and an analytical mindset.
Excellent communication skills in Arabic and English, both internally and externally.
Strong leadership, time management, and organizational skills.
What Will Make Us Really Love You
You combine senior-level paid search and media buying expertise with exceptional client relationship skills.
You are proactive and strategic, and you guide and support more junior colleagues.
You are coachable and resilient, and you thrive on learning and growth.
You communicate with clients in a positive, approachable, and engaging way.
You are a proven top performer with experience managing high-impact campaigns.
Why Join Aleph
Impact: Lead high-profile campaigns and make a tangible difference to client success across Microsoft, Google, and Amazon advertising platforms.
Growth: Access cutting-edge workshops and training to stay ahead in digital advertising, with a path to deepen your leadership skills.
Team culture: Work in a dynamic, multicultural team across global markets, with the freedom to innovate, grow, and create.
Market context: Egypt has a large and fast-growing digital audience, with rising advertiser demand for search and e-commerce advertising.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🌟 THE CUSTOMER SUCCESS MANAGEMENT TEAM AT ALAN
As Customer Success Managers, we partner with our most strategic customers to maximize their Alan experience through seamless onboarding and high-touch support, driving product adoption, satisfaction, and long-term loyalty 🤝
We achieve this by deeply understanding customer needs, delivering exceptional onboarding experiences, and providing proactive product education to HR teams and employees.
This role requires you to build strong relationships with key stakeholders while delivering clear, effective product education and change management support.
We're looking for someone with outstanding communication skills and proven experience in B2B customer education, digital solution evangelization, and leading transformation initiatives in complex environments.
🤝 CORE RESPONSIBILITIES
- Drive customer loyalty
- Build and maintain strong relationships with key stakeholders
- Champion a customer-centric approach to help clients maximize Alan's value
- Proactively identify and address satisfaction concern
- Turn our best customers into Alan ambassadors and generate opportunities of acquisition
- Build customer engagement and adoption:
- Lead complex onboarding processes for large customers, acting as project manager for lengthy transitions while ensuring effective, impactful, and empathetic change management
- Develop deep understanding of Alan's product value proposition and create customized action plans aligned with customers needs and Alan's objectives
- Deliver engaging product education through tailored and large-scale approaches (such as webinars) to drive employee and HR team adoption
- Track and present adoption metrics to stakeholders
- Identify and execute out-of-the-box initiatives to engage Alan customers
- Scale the practice:
- Contribute to CSM playbook development
- Become a subject matter expert within the team
- Drive product evolution:
- Act as the voice of the customer to Marketing and Product teams
- Influence product and service improvements based on customer feedback
🧑💻 PROFILES & SKILLS
Professional experience:
- 5 years proven track record in customer success or enterprise account management
- Strong background in B2B digital companies, specifically working with HR teams on adoption and engagement challenges
- Experience leading complex, cross-functional projects across Product, Sales, Engineering, and Data teams
- SaaS, Insurance, or Consulting industry experience valuable
Core skills
- Demonstrated ability to influence and engage stakeholders at all levels, including C-suite
- Excellence in written and verbal communication (French and English required)
- Network building: capability to identify and engage key influencers
- Active listening skills and genuine empathy in stakeholder interactions
- Creative thinking for developing innovative engagement strategies
- Structured approach to project management and execution (from onboarding to engagement)
- Deep customer-centric mindset with proven ability to deliver tailored solutions
- Strategic problem-solving: ability to structure challenges and identify effective solutions
- Analytical skills for data-driven decision making and reporting
- AI tool proficiency
For this opportunity, we're looking for someone in either Paris, Bordeaux, Lyon or Marseille.
We are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, or sponsored co-working hubs for a hybrid setup in Bordeaux, Lyon or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote, Japan
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re seeking a Technical Account Manager (TAM) to be the primary technical partner for our Team & customers after the sale, helping them adopt, operate, and get long-term value from Supabase.
At Supabase, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to:
- Understand each customer’s architecture, use cases, constraints, and goals.
- Validate deployments and guide customers through onboarding and early success.
- Proactively surface risks and optimization opportunities before they become incidents.
- Coordinate internal teams on complex escalations and drive root cause analysis.
- Align Supabase capabilities with the customer’s roadmap.
Successful TAMs are proactive, technically credible, and customer-first. TAM is a relationship, not a response channel: you’ll act as an extension of your customers’ teams and advocate on their behalf within Supabase.
You’ll be joining our Success team, where you will be expected to lead and innovate around the following areas of responsibility:
Technical Ownership & Onboarding
Act as the technical owner for your assigned accounts, documenting environments, mapping dependencies, and tracking technical risks.
Validate architecture and deployment plans after the sale, guide initial configuration and best practices, and make sure customers understand platform capabilities and limitations.
Help customers reach early success milestones to shorten time to value and reduce early friction.
Proactive Technical Guidance
Regularly review customer environments and usage patterns to identify scalability, performance, reliability, security, and compliance risks and opportunities.
Plan upgrades and lifecycle events, and run architecture reviews for upcoming initiatives, including capacity and growth planning, feature readiness, and early identification of technical blockers.
Escalation & Collaboration
Coordinate across Support and Engineering on complex or high-impact issues. TAMs are not frontline support, but provide the context, prioritization, and follow-through that drive resolution, root cause analysis, and preventative action.
Serve as the voice of the customer to Engineering and Product, sharing specific, reproducible feedback on recurring pain points and taking part in beta and early access programs.
Partner with Sales and Customer Success on account health and retention, with technical input on renewals, expansions, and evaluations, and early flags on risks to satisfaction.
PREFERRED EXPERIENCE
6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints.
Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs. You understand a customer’s architecture as well as they do, without escalating every question.
A proactive mindset: you spot risks and optimization opportunities before the customer does, and you treat your accounts like a personal portfolio.
Sound escalation judgment: you know when to escalate, when to resolve internally, and how to communicate clearly under pressure without creating noise.
Very strong communication skills. TAMs explain complex issues to non-technical executives and root causes to senior engineers, often in the same day.
Awareness of how TAM performance shows up in retention and NRR, including surfacing expansion signals and renewal risks early.
Experience working in async or globally distributed teams.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$144,000
—
$177,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$192,960
—
$237,180 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Bucharest, Romania
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Bucharest as a Client Solutions Manager and act as a strategic partner to clients on Microsoft Advertising. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across Microsoft Advertising.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Romanian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing Google Ads or Microsoft Advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Romania’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is RON 130,560. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Belgrade, Serbia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Belgrade as a Client Solutions Manager and act as a strategic partner to your clients. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across our advertising platforms.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Serbian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Serbia’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Lagos, Nigeria
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
WHAT YOU'LL DO
- Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.
- Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.
- Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
- Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.
- Travel required: Up to 25% of the time
WHAT YOU HAVE
- Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
- History and comfort conducting change management and wide-scale adoption for large technology projects.
- Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
- Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- A strong commitment to be collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— ежедневно вести Telegram-сообщество: каналы, чаты, общение с участниками;
— поддерживать живую и дружелюбную атмосферу, модерировать обсуждения;
— отвечать на вопросы участников и собирать обратную связь;
— отслеживать ключевые показатели: рост, активность, вовлечённость;
— проводить регулярные активности: конкурсы, челленджи, марафоны, прямые эфиры;
— придумывать новые форматы, мотивирующие участников создавать контент и оставаться в сообществе;
— готовить план активностей на месяц и квартал;
— разрабатывать и запускать механики привлечения новых участников: реферальные программы, партнёрства, коллаборации;
— взаимодействовать с вузами, колледжами, молодёжными организациями и другими площадками;
— работать над узнаваемостью сообщества;
— находить и развивать самых активных участников;
— выстраивать систему мотивации и поощрения (амбассадоры, лидеры по регионам);
— координировать работу активистов и делегировать им задачи;
— выезжать в регионы Узбекистана для набора новых участников;
— проводить офлайн-встречи, презентации и обучающие сессии для квантоблогеров;
— развивать локальные ячейки сообщества в регионах.
Требования:
— опыт работы в маркетинге от 1 года: SMM, комьюнити-менеджмент, ивенты, амбассадорские программы;
— свободное владение русским и узбекским языками (устно и письменно);
— коммуникабельность и умение находить общий язык с разными людьми, уверенность в публичных выступлениях;
— активность и проактивность, умение предлагать идеи и доводить их до результата;
— ответственность за результат и за людей, с которыми работаете;
— готовность к регулярным командировкам по регионам.
Будет плюсом:
— опыт ведения Telegram-каналов и чатов, знание ботов и инструментов аналитики;
— собственный опыт ведения блога или создания контента;
— опыт организации мероприятий или обучения.
Условия:
— заработная плата по результатам собеседования;
— работа в стартапе с новым продуктом, влияние на его развитие;
— прямая работа с основателями агентства;
— опыт работы с брендами из разных отраслей.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— Работа в проекте с платформой GR8 Tech, ориентированном на рынок LATAM (ключевые страны: Аргентина, Чили, Колумбия, Перу, Мексика).
Требования:
— Опыт работы не менее 3 лет в управлении партнерскими программами (Affiliate Management) в сфере iGaming на стороне продукта.
— Наличие успешного опыта работы с рынком LATAM.
Условия:
— Компенсация до 5 000 USDT.
— Удаленный формат работы вне России и Беларуси.
Задачи:
— Самостоятельный поиск и привлечение новых партнёров: IB, affiliates, финансовые инфлюенсеры, образовательные проекты и профильные сообщества.
— Проведение переговоров, презентация условий сотрудничества и согласование коммерческих моделей.
— Развитие действующих партнёров и увеличение объёмов привлечённого ими бизнеса.
— Выстраивание долгосрочных отношений с ключевыми партнёрами.
— Анализ показателей партнёрского канала: FTD, депозиты, торговая активность, объёмы и другие KPI.
— Разработка индивидуальных коммерческих условий, бонусных и маркетинговых предложений совместно с внутренними командами.
— Анализ рынка и конкурентных предложений.
— Поиск и тестирование новых источников партнёрского трафика.
— Ведение партнёрской базы в CRM и подготовка регулярной отчётности по результатам работы.
Требования:
— Опыт от 1 года в Affiliate/Partnership/Business Development.
— Преимущество опыт работы в Forex/CFD.
— Рассматриваются кандидаты с релевантным опытом в FinTech, iGaming и других performance-driven направлениях.
— Понимание партнёрских моделей CPA, CPL, RevShare, IB и Hybrid.
— Опыт самостоятельного поиска, привлечения и развития партнёров.
— Сильные навыки переговоров и деловой коммуникации.
— Английский уровень B2 и выше.
— Умение работать с KPI, аналитикой и CRM.
— Системность, самостоятельность и ориентация на результат.
— Готовность развивать новые партнёрские каналы и тестировать новые источники привлечения.
Будет плюсом:
— Собственная база контактов в Affiliate / Forex / CFD / FinTech.
— Опыт работы с IB-сетями и affiliate-партнёрами.
— Понимание специфики performance-маркетинга и финансового трафика.
— Опыт работы с международными партнёрами.
— Понимание основных показателей воронки: traffic → registration → FTD → deposit → trading volume.
Условия:
— Оклад и система премирования.
— Выплаты два раза в месяц.
— Ежемесячные и ежегодные премии до 30%.
— Полностью удалённый формат работы.
— График 5/2, выходные суббота и воскресенье.
— Оплачиваемый отпуск.
— ДМС и стоматология.
— Компенсация занятий спортом.
Location: Newark, NJ; Austin, Texas Area
Workplace: remote
We are looking for a hands-on User Acquisition Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
Responsibilities:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ year managing paid campaigns in a UA or growth role.
B2C App
acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English (Spanish will be a plus)
; written and spoken.
What we offer:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our flagship brand, BOSS Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.
ГибридCairo, Egypt
ГибридseniorCairo, Egypt
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