Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Colombia
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
Upload and organize resident documents (IDs, income proof, applications, agreements)
Track lease expirations and flag renewals in advance
Process resident info sheets and verify completeness
Background Checks & Compliance
Run and track background & credit checks
Record approvals/denials per Fair Housing guidelines
Maintain audit-ready resident files
Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
Post rent, utilities, late fees, and one-time charges accurately
Assist with water, sewer, trash, and power billing setups
Identify and flag NSFs, delinquencies, and discrepancies
Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
Create and update work orders in Rent Manager
Track status and follow up with Community Managers
Upload invoices, notes, and before/after photos
Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
Validate data accuracy across Rent Manager and Google Sheets
Proactively flag exceptions, trends, and risks
Communication & Coordination
Serve as back-office support for onsite Community Managers
Communicate clearly via Slack and email
Escalate issues with context and documentation
What Success Looks Like (KPIs)
Data accuracy rate ≥ 99%
Lease processing turnaround ≤ 24 hours
Background checks completed same business day
Near-zero billing error rate
100% on-time reporting
Slack responsiveness within agreed SLA
Requirements
2+ years of experience in real estate back-office, property management, or operations
Prior experience supporting U.S.-based clients preferred
Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
Working knowledge of U.S. leasing, billing, and compliance concepts
Extremely detail-oriented, organized, and process-driven
High integrity when handling confidential data
Calm under pressure and comfortable supporting multiple communities at once
Bilingual (English/Spanish) strongly preferred
Location: Kinshasa, Kinshasa, Democratic Republic of the Congo
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Human Resources for Health Advisor will support the Office of Foreign Assistance of the U.S. Department of State Embassy Kinshasa carrying out the America First Global Health Strategy. The primary focus of the Advisor will be technical support to develop a Political Economic Analysis of Frontline health workers management and payment transition operational plan in alignment with the U.S,-DRC Health Cooperation Memorandum of Understanding (MOU) signed on February 26, 2026.
This position specifically supports Section 2.4 of the MOU, with human resources for health responsibilities spanning all health service delivery areas (HIV, TB, malaria, maternal and child health, nutrition, global health security including polio eradication) to strengthen the entire health system rather than individual disease programs.
The Senior Advisor will support the Ministry of Health, Hygiene, and Social Security (MOH) for improving performance and retention of human resources for health of front-line health workers, including community health workers. The Senior Consultant will identify policy and practice bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the Ministry’s programming and administration efforts along with the health donors group members.
The Senior Advisor will identify technical and skills bottleneck and facilitate solutions through close mentorship. S/he will be based at the MOH Human Resources Division Office. The Senior Consultant will receive day to day direction from the Division head. S/he will be reporting to U.S. Embassy Public Health Advisor and Frontline Health Workers workstream Lead bi-weekly. The Advisor will support the MOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the MoH General Secretary to manage and coordinate efforts to process with employees hiring plan, set up HR data systems, review and update salaries and allowances payroll as well as retirement plans.
Provide technical assistance in the compilation of a valid, up to date registry of front-line health workers in collaboration with the MOH and the Ministry of Public Works.
Advise the MOH General Secretary on health policy and strategy gaps and make recommendations for remedial actions.
Coordinate with the U.S. Government and the Global Fund to list staff receiving bonuses and ensure that they are `national staff register or private sector entity payroll systems.
Develop a risk mitigation and communications plan to maintain performance and retention of health workers transitioned off of bonuses by January 2027.
Support U.S. Government implementing partners to create a plan for transition CHWs to monthly stipends by domestic health resources per the MOU.
Participate as a resource member to the GIBS Sante Health Workers and Service Delivery Working Group to support implementation of the 2026 priority action plan and improve coherence of related health donor actions to strengthen human resources of health policy and practice.
Support the MOH to ensure workforce strategies support integrated health service delivery across all MOU Areas of Cooperation rather than vertical program structures.
Coordinate with the LEAP Health Finance Advisor and Health Governance Advisor to align workforce transitions with co-investment tracking and financial oversight.
Reporting:
The Advisor will submit a monthly report to designated officer at the U.S. Embassy Office of Foreign Assistance by the 5
th
day of the following month. Reports should demonstrate how workforce activities support integrated health system strengthening across all MOU Areas of Cooperation. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Academic Credentials: Master’s degree or higher in Public Health, Health Policy, Health Economics, Public Administration, or related field.
At least seven (7) years of relevant experience in the following areas:
HRH Policy & Regulatory Leadership: Led formulation/revision of national HRH strategies, regulatory frameworks, and workforce policies aligned with UHC and Ministry of Health priorities.
Workforce Planning & Operations: Designed staffing norms, deployment strategies, HRIS systems, and performance management frameworks in decentralized health systems.
Risk Management in Fragile Settings: Conducted operational risk assessments and developed mitigation plans addressing attrition, payroll integrity, donor dependency, and emergency surge capacity.
Donor & Stakeholder Coordination: Aligned HRH investments across government, World Bank, USG, and implementing partners; facilitated multi-partner consensus.
Institutional Capacity Strengthening: Led technical assistance, change management, and M&E systems to strengthen sustainable HRH governance.
Full Professional Fluency: Bilingual English and French (written and oral), with experience leading high-level policy dialogue and technical drafting in both languages.
Experience with IRIS is desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
We are looking for a
Senior Finance Transformation & Strategy PMO
to join our
Intelligence & Performance (IP) team
.
This role sits at the intersection of
finance, data, and technology
. You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales.
This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders.
Responsibilities
Lead Finance transformation programs end to end.
Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement.
Own financial BI and decision support.
Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency.
Turn data into action.
Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results.
Design finance solutions and automate processes.
Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems.
Improve data quality and control.
Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable.
Land AI and Agent applications in Finance.
Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails.
Build compliance and internal control foundations.
Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail).
Keep leadership informed.
Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams.
Requirements
5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted.
Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points.
Strong data analysis capability.
Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute.
Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering.
Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems.
Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out.
Independent thinking and high ownership.
You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action.
Excellent communication and stakeholder management, including with senior executives.
Preferred Qualifications
Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company.
Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions.
Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications.
Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus.
Bilingual (English + Mandarin) to collaborate across global teams.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
Cloud Infrastructure Engineering is a critical engineering discipline and a job function in the company. Its charter is to build tools and infrastructure that promote early detection of production failures, leading to a stellar customer experience.
Our work is to drive safety, health and uptime of our platform, and the ability to remedy unforeseen problems. By removing some of the complex burdens on how to scale and maintain uptime in distributed systems, Cloud Infrastructure Engineer allows development teams to focus on feature development instead of the nuances of achieving and maintaining service level commitments.
About the Opportunity:
We’re looking for a creative and driven individual that can spearhead our effort to push “outside the box” infrastructure implementations, that will have a tremendous impact on our platform’s stability and scalability.
What You’ll Be Doing:
Responsible for the maintenance and configuration of AWS products and services
Responsible for the research, architecture and project implementation solutions based on AWS products
Responsible for the daily maintenance of each AWS cloud environment
Support the deployment, maintenance and scaling of big data and machine learning platforms (e.g., Databricks, AWS SageMaker, Aliyun DSW) to enable data processing and model training workflows
Own the Databricks platform on AWS end to end: workspace provisioning, account/workspace configuration, cluster policies, instance pools, and SQL warehouses, managed as code via the Databricks Terraform provider
Monitor and optimize Databricks cost and performance, including cluster sizing and autoscaling, Photon/serverless adoption, DBU usage tracking via system tables, and job reliability tuning
Automate the provisioning, scaling, and configuration of infrastructure resources using tools like Terraform and CI/CD pipelines
Assist the team in troubleshooting and resolving production database issues during incidents
Monitor company services and handle alerts in a timely manner to ensure service stability and uptime
Collaborate with development teams to ensure seamless integration and deployment of new features
Design, build and maintain internal platforms and tooling to improve operational efficiency, and support unified multi-cloud management across AWS, Alibaba Cloud, and other providers
What We Look For In You:
Bachelors degree or above, major in Computer Science or relevant domains, with over 6 years of experience in DevOps, SRE, DBA or related positions
Proficient in AWS distributed management, large-scale clustering, fault tolerance, backup, load balancing and other technologies
Have a deep understanding of high availability architecture, capacity planning, and rich experience in handling complex problems
Have solid Linux platform operation and maintenance and debugging capabilities, and be proficient in troubleshooting, configuration tuning, and performance analysis
Familiar with Kubernetes (k8s) for container orchestration and management
Familiar with the functional features of AWS products and core products, and have rich practical experience in deployment and tuning of EC2, EKS, VPC, or big data products
Experience with microservices architecture, including deployment, scaling, and maintenance
Experience in monitoring, O&M and management of AWS large-scale servers and containers
Experience in relational databases (e.g., MySQL, PostgreSQL) and NoSQL or big-data storage systems (e.g., Redis, MongoDB, HBase) is a plus
Hands-on experience with big data / machine learning platforms such as Databricks, AWS SageMaker, or Aliyun DSW, including supporting data pipelines, notebook environments, and model training/deployment workflows
Familiar with the deployment, configuration and maintenance of Nginx, kong and other software
Proficient in using Python/Go/shell for development
Strong engineering skills, proficient in at least one infrastructure sub-area, public cloud networking, SRE, DevOps or cloud-native
Experience with internal developer platforms and proficiency in AI-assisted development tools (e.g., Claude Code, Codex) to improve engineering efficiency
Working knowledge of Terraform or similar IaC tools is a plus
Excellent business analysis ability, system architecture ability, and problem-solving ability. and strong self-drive
Nice to Have:
Bilingual in English and Mandarin
Familiar with the operation and maintenance management of Alibaba Cloud, Google Cloud, Microsoft Cloud and other cloud providers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Germany; Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a fast-growing PropTech company revolutionizing the real estate market by bridging the gap between property seekers and managers. Their innovative platform acts as a centralized ecosystem, aggregating listings from all major portals while providing exclusive access to off-market opportunities. By automating the listing and search processes, the team delivers a seamless, data-driven experience that simplifies high-stakes transactions for both individual tenants and professional administrators.
Operating within the dynamic European real estate sector, this scale-up focuses on high-impact automation and intelligent matching technology. The team is dedicated to building a scalable, two-sided marketplace where each participant strengthens the overall network. Joining this ambitious company means working in a collaborative, tech-forward environment focused on solving complex logistical challenges through smart software. Candidates will have the opportunity to drive meaningful innovation in a traditional industry, contributing to a product that provides transparency and efficiency in the modern housing market.
Job Summary
We are looking for a high-energy, resilient Sales Development Representative to be the first point of contact for property management companies across Switzerland and the DACH region. This is a pure "door-opener" role focused on high-volume outbound activity. You won't be closing deals or managing long-term accounts; instead, you will be the engine driving our growth by identifying decision-makers and articulating the value of our AI-driven re-letting solutions. This is an opportunity to work directly with the founders, shape the sales playbook, and play a pivotal role in scaling a high-growth prop-tech startup.
Key Responsibilities
Execute 40–50 high-quality outbound dials per day to pre-qualified leads in the property management sector.
Pitch decision-makers (Heads of Property Management and C-level executives) to book product demonstrations for the founding team.
Manage a high-volume pipeline within Pipedrive, ensuring every contact has a status, next step, and accurate follow-up date.
Collaborate with the founders by listening in on booked demos to understand market objections and refine the sales pitch.
Verify and approve 10–15 new leads daily from the automated lead generation system to maintain CRM health.
Consistently hit targets of approximately 15 booked and completed demos per month.
Requirements
Native or bilingual fluency in German and Swiss German (Dialect is essential for building rapport with our customer base).
A "hunter" mindset with a genuine passion for outbound cold calling and the ability to handle rejection with professional persistence.
Strong organizational skills and the discipline to manage high-volume activity through a CRM.
Excellent communication skills, with the ability to deliver a compelling value proposition in under two minutes.
Residency in Switzerland, with the ability to work on-site in Zurich or remotely within the country.
Nice-to-Haves
Previous experience in B2B sales or lead generation.
Background in the real estate or property management industry.
Familiarity with Pipedrive or similar CRM sales stacks.
Benefits
💰 Competitive fixed salary plus performance-based bonuses for every completed demo
🚀 Direct impact on the sales playbook and company growth strategy
🤝 Direct line of communication and mentorship from the founders
🏔️ Flexible work arrangements
📈 Significant career progression opportunities in a fast-growing AI startup
🎯 Transparent targets and a focused
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US
Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE:
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING:
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you have a strong interest in the evolving AI landscape, stay closely attuned to industry trends and developments, and are curious and willing to adopt AI tools to work smarter and deliver better results.
- Native or bilingual level fluency Japanese and business-level English proficiency across speaking, listening, and reading, including the ability to support team members with global communication
NICE TO HAVES:
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Argentina; Venezuela, Bolivarian Republic of; Colombia; Brazil; Bolivia, Plurinational State of; Chile
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Languages: English and Spanish bilingual proficiency
About the Company
Our client is an established, family-owned US freight brokerage specializing in reliable transportation and logistics solutions nationwide. The company connects businesses with trusted carriers, helping customers move freight efficiently through competitive pricing, proactive shipment tracking, and responsive communication. With a strong focus on accountability, customer satisfaction, and long-term partnerships, the team provides a fast-paced, collaborative environment where employees can develop their logistics expertise and grow into account management roles.
Job Summary
We are hiring a Bilingual Logistics Coordinator (English & Spanish) to join a growing US freight brokerage and develop into a Full-Cycle Account Manager.
This is more than a traditional track-and-trace or logistics support position. You'll begin by managing shipment coordination, carrier communication, and transportation operations before progressing into freight quoting, carrier sourcing, rate negotiation, and customer account management.
High-performing candidates may advance into an Account Manager role within 3–6 months, depending on demonstrated skills and performance.
This opportunity is ideal for someone with logistics or freight brokerage experience who wants to build a long-term career in transportation account management.
Key Responsibilities
Track shipments and provide timely pickup, transit, and delivery updates.
Vet carriers and coordinate with drivers to ensure smooth shipment execution.
Maintain accurate TMS records, shipment documents, and PODs.
Proactively resolve delays, carrier issues, and delivery exceptions.
Manage customer communications and support weekend operations.
Prepare competitive freight quotes and research market rates using DAT and Truckstop.
Source qualified US carriers and negotiate competitive rates.
Manage load coverage, carrier changes, and freight pricing.
Develop knowledge of profit margins and specialized freight types.
Manage existing customer accounts from quoting through final delivery as responsibilities expand.
Build strong customer and carrier relationships.
Grow shipment volume, maintain account records, and drive customer retention.
Requirements
Fluent professional English and Spanish, both written and spoken.
Excellent verbal communication skills and confidence speaking on the phone.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple shipments, priorities, and deadlines simultaneously.
Strong problem-solving abilities and a proactive approach to challenges.
Comfortable communicating and negotiating with freight carriers.
Ability to work independently in a fast-paced, remote environment.
Strong accountability, reliability, and willingness to learn.
Interest in developing into a customer-facing Account Manager.
Preferred Qualifications
1–2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales, or transportation operations.
Experience working with US freight carriers and transportation networks.
Familiarity with DAT, Truckstop, or similar freight load boards.
Experience using Transportation Management Systems (TMS), particularly Tai Software.
Familiarity with 3CX or similar business phone systems.
Knowledge of Dry Van, Reefer, Flatbed, Produce, Oversize, or specialized freight transportation.
Benefits
💰 Competitive base salary: Tailored to skillset and experience
🚀 Structured development toward an Account Manager role, potentially within 3–6 months.
🌍 Fully remote role
🤝 Become an integral member of an established US logistics company.
💼 Build a career in freight brokerage and transportation account management.
Location: London Office; United Kingdom
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build one of n8n’s most predictable Enterprise sales teams. You’ll develop high-performing Enterprise AEs, instill forecast and pipeline discipline, and create a repeatable operating model that wins complex, multi-stakeholder deals.
To make that happen, you’ll be hands-on in coaching, deal inspection, and team development day-to-day, while staying close enough to strategic deals and customer executives to raise the bar on how we qualify, forecast, and win:
DEVELOPING A HIGH-PERFORMING, PREDICTABLE TEAM
- Coach and develop a team of Enterprise AEs through structured 1:1s, field coaching, and deal reviews, raising both the floor and the ceiling on individual performance.
- Build a rigorous forecasting and pipeline management cadence that makes your numbers predictable quarter over quarter, not dependent on late-quarter heroics.
- Create a repeatable operating model with clear playbooks, MEDDIC/MEDDPICC-based deal inspection, and coaching rhythms, so execution doesn’t rely on you personally driving every strategic deal.
- Hire, onboard, and scale the team quickly, establishing career paths and succession plans as we grow.
SETTING THE STRATEGY FOR YOUR TERRITORY
- Prioritize and run your Enterprise territory with focus, balancing new logo pursuits with expansion plays where community signals are strong.
- Set the strategy for the team’s most complex enterprise cycles, from discovery to close, staying close enough to coach without taking the pen.
- Elevate sales methodology adoption (MEDDIC/MEDDPICC), ensuring meticulous qualification, mutual action plans, and disciplined inspection of technical and business wins.
BUILDING A STRATEGIC, MULTI-THREADED SELLING MOTION
- Build a strategic selling culture that shifts the team from “running opportunities” to multi-threaded, value-led enterprise execution.
- Orchestrate executive engagement across your accounts, aligning economic buyers, champions, and technical evaluators to keep momentum and unblock deals.
- Run high-quality deal reviews and QBRs that sharpen strategy, elevate coaching moments, and improve win rates, cycle time, and forecast accuracy.
PARTNERING ACROSS THE BUSINESS
- Collaborate cross-functionally with Solutions Engineering, Customer Success, Marketing, RevOps, and Product to refine messaging for technical buyers, strengthen the enterprise playbook, and remove friction in the sales process.
REQUIREMENTS
Must-haves
- 🏆 Enterprise sales leadership: You have 5+ years in frontline sales management, leading ICs through complex, multi-threaded enterprise deals.
- 🔎 MEDDIC/MEDDPICC mastery: You have deep, practical command of MEDDIC/MEDDPICC and a track record of coaching teams to adopt it with real inspection.
- 📈 Forecast & pipeline rigor: You’ve run a disciplined forecasting and pipeline management cadence that makes revenue predictable, not reactive.
- 🧠 Strategic deal management: You’re fluent in qualification, mutual action plans, champion building, and executive alignment in longer-cycle deals.
- 🎙️ Executive presence: You confidently engage senior stakeholders, run tight meetings, and set a high bar for clarity, urgency, and outcomes.
- 🧑🏫 Coaching & talent development: You level up AEs through structured coaching, field observation, and actionable feedback.
- 🧩 Multi-stakeholder navigation: You’re skilled at aligning technical and economic buyers, de-escalating conflict, and maintaining deal momentum.
- 🇬🇧 UK location: You’re based in the UK and happy being on-site with customers once per week on average
- 🇬🇧 English: You’re a native or bilingual speaker of English.
- 🔧 Technical-buyer credibility: You have experience selling into technical stakeholders and navigating evaluation-heavy sales motions.
- 🖥️ Open-source / PLG experience: You understand how community and bottoms-up adoption influence enterprise outcomes and how to partner with that motion.
Nice-to-haves
- Additional languages: You're fluent in French or Spanish.
- 🌉 Developer / infra SaaS background: You’ve worked in DevOps, SecOps, IT Ops, data, infrastructure, or adjacent categories.
- 💡 Scrappy startup mindset: You’ve scaled in environments where playbooks are evolving, and you enjoy building structure without slowing teams down.
- 📊 Operational excellence: You have strong instincts for clean forecasting, pipeline hygiene, and turning data into coaching and better execution.
Why join us?
You’ll take a team of Enterprise AEs and turn it into a repeatable engine, in one of the fastest-growing open-source companies in Europe. The playbooks you build and the people you hire will shape how n8n sells to the world’s biggest technical organizations. You’ll work directly with Solutions Engineering, Customer Success, Marketing, RevOps, and Product, so your voice carries well beyond your own team. n8n is a remote-first company with a passionate community of builders, a culture of autonomy and experimentation, and a very high bar for talent. If you want to build something that lasts while the company scales, apply now and help us make n8n the default way enterprises automate.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Germany
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: Germany
Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers.
Security Clearance: German security clearance is not required, but is a strong nice-to-have.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain a German security clearance
Nice to Have:
- Active German security clearance
- Bilingual (English/German) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role strongly prefers eligibility for German government security clearance.
We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Colombia
Paired is a global staffing and recruiting agency connecting talented professionals with top U.S.-based companies. We’re currently hiring on behalf of a fast-moving law firm serving clients across New York and New Jersey.
The firm handles criminal defense, immigration, and family law matters and provides 24/7 availability. The Intake team is often the first point of contact for people dealing with an arrest, detention, or family crisis.
We’re looking for an Intake Specialist who can respond quickly, listen carefully, and guide prospective clients toward the right next step—whether that’s a scheduled consultation, an urgent retainer, or a referral to another resource.
Responsabilities
Answer inbound calls and promptly call back new leads, prioritizing urgent and website inquiries.
Ask questions to understand each prospective client’s situation and determine whether the firm can assist.
Explain consultation fees and schedule consultations with attorneys.
Handle urgent inquiries involving recent arrests, warrants, and detentions; explain applicable retainer fees and collect payments over the phone when needed.
Keep lead information, call notes, and follow-up tasks accurate in the CRM.
Refer or redirect matters the firm cannot handle.
Route calls from current clients, courts, and internal teams to the appropriate person.
Support intake across phone, web, text, and other assigned channels.
Follow intake procedures while using sound judgment during sensitive conversations.
Requirements
Experience in intake, a call center, sales, or customer service.
Strong phone skills and the ability to listen, build rapport, and keep conversations focused.
Good judgment and confidence in applying eligibility and fee guidelines.
Comfort using several systems at once while speaking with a caller and taking accurate notes.
Discretion when handling confidential or sensitive information.
Availability for rotating shifts, including early mornings, evenings, weekends, and holidays.
Professional English communication skills.
Bilingual fluency in English and Spanish, or another language commonly spoken by clients.
Experience closing or collecting payments over the phone.
Familiarity with Lawmatics, Clio, Dialpad, or Slack.
Previous experience in a law firm or legal intake team.
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Philippines
Role Summary
We are seeking experienced, detail-oriented
Referral & Authorization Coordinators
to join our growing Cardiology practice. Unlike a general front desk position, this is a dedicated specialist role that owns the complete lifecycle of office visit referrals and prior authorizations—from initial intake to final scheduling and resolution.
Working independently within
Epic EMR
, you will verify patient insurance eligibility, navigate HMO/PPO authorization rules, coordinate directly with referring provider networks, and keep patients informed throughout the clearance process.
Requirements
Key Responsibilities
Full Lifecycle Referral Management:
Receive, triage, and manage high-volume cardiology referral intakes; track requests from initial receipt through authorization approval and closure.
Prior Authorization Processing:
Submit, track, and secure prior authorizations specifically required for cardiology office visits and specialist consultations in accordance with payer guidelines.
Insurance Verification & Eligibility:
Conduct comprehensive insurance eligibility, copay, coinsurance, and network benefit verifications across Medicare, Medicaid, and commercial carriers (HMO, PPO, POS).
Provider & Patient Coordination:
Communicate efficiently with referring physician offices to obtain missing clinical documentation; reach out directly to patients to outline coverage details and next steps.
Epic EHR Workqueue Navigation:
Maintain daily management of referral workqueues in Epic, ensuring accurate data entry, precise status updates, and meticulous clinical documentation.
Payer Escalations & Denial Follow-Up:
Proactively contact insurance representatives to resolve authorization delays, clarifying medical necessity documentation to prevent service delays.
Highly Preferred Qualifications
Epic EMR Expertise:
Direct hands-on experience using Epic (specifically Referral and Authorization Workqueues).
Enterprise Background:
Experience operating within a large medical group, health system, or enterprise clinical setting.
Language Skills:
Bilingual English/Spanish
(required for 2 of the 4 available openings).
Specialty Experience:
Prior experience in a Cardiology practice or multi-specialty group.
Payer Diversity:
Exposure to Medicare Advantage, state Medicaid programs, and major commercial payers.
Location: Pakistan; Ethiopia; Philippines; Morocco; Jamaica; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement:
Full-time (Offshore, EST Business Hours)
Job Summary
Join a cutting-edge AI company that is redefining the future of network infrastructure. This team provides the world’s first AI-driven autonomous multi-agentic Network Operations Center (NOC) platform, helping global enterprises automate complex cloud environments and eliminate downtime. As a Junior SDR, you will be the engine of our growth, reaching out to high-level IT leaders to introduce a revolutionary technology that solves their most critical operational challenges. This is a high-volume, high-impact role for a hunter who thrives on the phones and wants to be at the forefront of the AI revolution.
Key Responsibilities
Execute high-volume outreach consisting of 120+ cold calls per day.
Conduct strategic follow-ups via email (25+ daily) and LinkedIn (20+ daily) to prospects engaged via phone.
Navigate complex enterprise organizations to connect with senior IT and infrastructure decision-makers.
Manage and qualify leads to consistently schedule 20+ high-quality meetings per month for the sales team.
Maintain rigorous documentation of all activity within the CRM.
Master the value proposition of autonomous AI networking to handle objections and engage in meaningful business conversations.
Requirements
Experience: Minimum of 1 year in cold calling and SDR-specific activities.
Industry Knowledge: Proven experience selling IT, SaaS, or technology-related products.
Communication: Native or bilingual fluency in English with the ability to hold professional, confident conversations with C-suite and senior personnel.
Skills: Expert-level cold calling and cold emailing capabilities.
Technical: Proficiency in Microsoft Office suite.
Availability: Ability to work a strict 9:00 AM – 5:00 PM EST schedule from an offshore location.
Benefits
🌎 Fully remote work environment
🚀 Career growth opportunities in a fast-scaling AI sector
📈 Long-term stability within a pioneering tech firm
🤖 Hands-on experience with industry-leading AI technology
УдалённоjuniorPakistan; Ethiopia; Philippines; Morocco; Jamaica; South Africa
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business.
WHAT YOU’LL DO
- Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice.
- Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact.
- Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow.
- Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure.
- Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned.
- Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens.
- Navigate high-severity situations with confidence, managing executive expectations without distracting active responders.
- Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements.
WHAT YOU BRING
- 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution.
- Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold.
- Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time.
- Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential.
- Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs.
- Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events.
NICE TO HAVE
- Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience).
- Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact.
- Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution.
- Bilingualism: Fluency in both English and French.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We’re looking for a collaborative and thoughtful Program Lead to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you’ll work to ensure a positive, safe, and welcoming environment across our global community by helping partners and players navigate policies and address concerns with care and consistency.
You’ll take the lead on sensitive investigations, engage with stores and players to resolve issues, and collaborate with internal teams to promote transparency, fairness, and trust. By blending program coordination, policy support, and trust & safety principles, you’ll play a key role in maintaining the integrity of our play spaces and ensuring a healthy experience for players, retailers, and employees alike.
What You'll Do:
• Own the analysis of program data, policy guidelines, and incident reports to surface systemic concerns and recommend changes around policy adherence.
• Lead complex, high-sensitivity investigations end to end, document evidence, and apply sound judgment when enforcing program rules.
• Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions.
• Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through.
• Review partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care.
• Draw on internal systems and external context to build a well-rounded view of each case and set best practices in trust & safety for the team.
• Partner with leadership and cross-functional teams to ensure consistent and fair application of policies across all regions and scenarios, and advise on program direction.
What You'll Bring:
• Minimum of 6 years of experience in Trust and Safety, investigations, fraud analysis, or a related field, including ownership of programs or complex caseloads.
• Deep experience in conflict resolution and de-escalation, including the hardest cases.
• Excellent critical thinking and investigative abilities.
• Strong empathy and communication skills, especially in high-pressure or emotionally charged conversations.
• Proven ability to work independently, set priorities, and drive programs forward in a high-volume environment.
• Experience defining policy, process, or standards is a strong plus.
• Familiarity with Wizards Play Network (WPN) policies is a strong plus.
• Knowledge of Magic: The Gathering or experience within the gaming/retail industry is highly desirable.
• Cultural awareness and/or work experience with regions such as Latin America or APAC is beneficial.
• Bilingual or multilingual candidates are encouraged to apply.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$108,600
—
$162,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Brazil; Argentina; Chile; Colombia; Peru; Portugal; Bolivia; Paraguay; Ecuador
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service.
Tasks
Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
Promote company products and services to high-value clients;
Apply effective negotiation techniques to convert leads into long-term customers;
Develop and implement initiatives to increase client satisfaction and retention;
Build and maintain strong, long-term relationships as a trusted advisor;
Monitor client activity and identify opportunities for growth and engagement;
Maintain accurate records of client interactions in the CRM system.
Requirements
English proficiency at B2 level or higher;
Native or bilingual proficiency in Spanish or Portuguese;
Bachelor’s degree in Economics, Finance, Business, or a related field;
Proven experience in the financial industry, preferably in sales, account management, or business development;
Strong communication, negotiation, and relationship-building skills;
Result-oriented mindset and ability to work in a fast-paced environment;
High level of responsibility and professionalism when working with VIP clients.
What We Offer
Full-time remote role with long-term collaboration (service provider contract).
Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
Flexible working hours.
High autonomy in launching marketing campaigns and technical setups.
All necessary tools for comfortable and efficient work.
Corporate training.
A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-NK1
УдалённоColombia
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УдалённоGermany; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities