Location: Lagos, Nigeria
We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels.
Key Responsibilities
Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows).
Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT.
Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements.
Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements.
Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption.
Build clear metrics and dashboards for support performance and report regularly to leadership.
Requirements
3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria.
Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre).
Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS).
Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus.
Excellent communication, stakeholder management, and problem-solving skills.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Morocco; Egypt
Intetics, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions,
is looking for JavaScript Developer
to enrich its team with a skilled professional to spread the company’s ideas, vision, content and messages.
About the Project:
The product is a web-based, artificially intelligent assessment and learning system. It uses adaptive questioning to quickly and accurately determine what a student knows or doesn’t know in a course.
Ground-breaking technology was developed by a team of software engineers, mathematicians, and cognitive scientists with the support of a multi-million-dollar grant from the National Science Foundation.
The system instructs the student on the topics he/she is most ready to learn. As a student works through a course, the system periodically reassesses the student to ensure that the issues learned are also retained. The learning courses are very complete in their topic coverage and avoid multiple-choice questions. A student who shows a high level of mastery of a system will be successful in the actual course he/she is taking.
The process is predictable and well-planned. SCRUM is used as a methodology.
Responsibilities:
Design, develop, debug, maintain, and testing of software applications;
Integrate new features and tools into the product, including features and tools developed by others, using such computer languages as JavaScript, HTML5, CSS, SVG, SQL, XML, JSON, and other general-purpose computer languages;
Review and accurate development against business requirements;
Follow established processes including SDLC, QA, performance optimization, and others
Defend code and applied patterns in code reviews;
Document technical changes and additions.
Requirements
3-5+ years of experience in commercial development
Strong background in pure JavaScript.
Experience developing dynamic web applications utilizing JavaScript, HTML 5, CSS, SQL, and Ajax.
Strong problem-solving and communication skills
Experience working on cross-browser platforms.
Self-motivated, self-critical, very attentive to detail, self-learner.
Upper-intermediate English level.
Experience with IntelicsML
Benefits
Work in the exciting domain: e-Learning
Business trips to Los Angeles (optionally)
Work directly with the core development team
Everyday English practice.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else.
We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps.
Responsibilities
Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership
Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface
Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls
Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring what enterprises are blocked on back to product and engineering
Translate customer and regulatory requirements into technical programs: work with legal, compliance, and GTM to prioritize the highest-impact enterprise asks and map them to roadmaps with dates
Sample projects include
Take a regulated customer's security control assessment from findings to closed gaps, with owners and dates across product, security, and infrastructure
Stand up a data residency program: gather requirements by market, what each surface must support, and sequencing with infrastructure
Build the operating model for co-building with a large enterprise design partner: staffing, cadence, and how their asks reach the roadmap
Extend healthcare compliance coverage to new product surfaces, with a migration path customers can actually take
You may be a good fit if you
Have 8+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments
Have driven decisions among senior leaders with competing priorities, and are comfortable plainly articulating what is and is not ready for enterprise customers
Have driven adoption of platform or horizontal capabilities across product teams that don't share a reporting line, where success depended on other teams building on what you shipped
Understand what enterprises require before they adopt at scale, particularly for customers in regulated industries: security and compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP), identity and access (SSO, SCIM, RBAC), data governance (retention, residency, customer-managed keys), audit logging, and spend controls
Have worked directly with regulated customers on their security reviews, questionnaires, audit findings, and contract redlines, and understand how control design, evidence collection, and engineering delivery fit together
Thrive when the operating model itself is still being defined and see shaping it as part of the job
Strong candidates may also have
Owned a HIPAA program end to end at a software company, including BAAs, PHI handling, and supporting product controls
Worked with financial services customers on data retention, data residency, and encryption requirements (including retention and deletion commitments, regional hosting, customer-managed keys, and contractual evidence and attestations)
Run a design partnership or co-build with a large enterprise customer
Experience using Claude or other LLM tooling to automate program tracking and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; New Jersey; Boston; Canada; New York; Washington, DC; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
Note: between 20 - 40% travel anticipated.
IN THIS ROLE, YOU WILL:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualization through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
YOU MAY BE A GOOD FIT IF:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
IT'S A BONUS IF YOU HAVE:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Ottawa; Canada
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack.
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors.
We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI.
Location: Ottawa, 20-40% travel anticipated.
Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered. If you are ineligible for clearance there are other positions on our careers site that do not have this requirement.
More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html.
In this role, you will:
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
You may be a good fit if:
- You have experience with and enjoy working directly with customers
- You have experience deploying enterprise software in private/hybrid cloud environments
- You have proven experience administering production Kubernetes clusters and expertise with Helm
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
- You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
- You excel in fast-paced environments and can execute while priorities and objectives are a moving target
- Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Ottawa; Canada; Vancouver; Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack.
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors.
We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI.
Location: Ottawa (proximity to government customers), 20-40% travel anticipated.
Security Clearance: Eligibility for Active Top Secret clearance is needed for this position, candidates eligible and willing to obtain clearance will also be considered.
More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html.
In this role, you will:
- Build and ship features for North, our AI workspace platform
- Develop autonomous agents that talk to sensitive enterprise data
- Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
- Work across the entire product lifecycle from conceptualization through production
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout
You may be a good fit if:
- You have experience with and enjoy working directly with customers
- You have shipped (lots of) Python in production
- You have built and deployed highly performant client-side or server-side RAG/agentic applications
- You have strong coding abilities and are comfortable working across the stack. You’re able to read and understand, and even fix issues outside of the main code base
- You excel in fast-paced environments and can execute while priorities and objectives are a moving target
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Product Partnerships at Ramp is where we go when the right partner doesn't exist yet — or when the canonical partner doesn't move fast enough. The team owns the integrations that expand Ramp's product surface area: tax and compliance automation, agentic commerce, data partnerships, international payments, receipt and payment automation, and the technical substrate that lets Ramp plug into any system a customer runs.
This role isn't about hitting a quota. It's about picking the right partners in emerging categories, negotiating the terms, shipping the integration with our Product and Engineering teams, and turning the launch into something customers actually feel. Recent and active examples: selecting an AI-native VAT compliance partner, white-labeling eInvoicing for international markets, shipping receipt automation, building agentic payment partnerships, and negotiating data governance terms with the largest platforms in the industry.
You'll work directly with Product, Engineering, Legal, and GTM. You'll own deals end-to-end. The bar is partnerships that move Ramp's product forward — not deals that move a number on a dashboard.
WHAT YOU'LL DO
- Own the full lifecycle of strategic product partnerships: source, qualify, negotiate commercial and legal terms, structure the integration with Product and Engineering, launch, and scale
- Translate partner capabilities into product opportunities: work side-by-side with Product and Engineering to scope what's worth building, and with Legal on risk, liability, and regulatory framing
- Negotiate complex commercial terms — pricing, rev share, MSA, BAFO cycles, multi-year structure, data and IP rights
- Quarterback launches across Marketing, Sales, and Solutions to make sure customers actually adopt what we ship
- Build durable relationships with senior counterparts at partner organizations and run formal cadences (QBRs, exec syncs) once partnerships are live
- Define and report against partnership KPIs that map to Ramp's product and revenue priorities
WHAT YOU NEED
- 7+ years across Business Development, Strategic Partnerships, Product Partnerships, Product Management, or a related discipline, with a clear track record of owning deals end to end (sourcing through launch)
- Experience structuring and closing partnerships that required real product and engineering work — not channel referrals or reseller motions
- Strong fluency with API-based integrations: comfortable scoping technical work directly with engineers and PMs, and translating between partner-side and product-side stakeholders
- Comfortable operating in ambiguity — you've picked partners in spaces where there was no obvious incumbent and made the call stick
- Strong commercial instincts: pricing, term structure, risk allocation, and the ability to drive a contract to signature without hand-holding from legal
NICE TO HAVES
- Background that includes one of the categories above. Strong preference for Product Management
- Direct experience negotiating data, API, or model-access governance terms (MCP, model providers, platform data exposure)
- Shipped a product partnership that opened a new vertical, geography, or category for your company
- Prior exposure to ERP or accounting ecosystems (relevant context, not the primary job)
- Experience as a design-partner manager for early-stage products
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Tax team sits within Finance & Accounting and is responsible for the company's tax position as we grow quickly in the US and internationally. New entities and jurisdictions, intercompany arrangements, financing, acquired businesses, and large commercial and compute agreements all carry US international tax consequences, and those consequences are getting larger and more complex as the company scales. We are looking for an International Tax Director to join our Tax planning, M&A, and Policy team. Your core subject matter is the US international provisions, including subpart F, NCTI, FDDEI, BEAT, and the foreign tax credit, along with the subchapter C rules that govern how we form, fund, and structure entities.
This is a hands-on technical role. You will write the memos behind your recommendations, review the models that support them, and see your projects through to implementation, often in areas where the facts are new to the company or the law has recently changed and guidance is still developing. Our M&A tax colleagues lead diligence and deal structure on transactions, and once a deal closes you will help work out how the acquired business fits into our international structure. You will also work closely with the colleagues who own the tax provision, compliance, and transfer pricing, and with Legal, Treasury, and Accounting. If you enjoy carrying hard technical questions through to implementation as part of a small team, we would like to hear from you.
Key responsibilities
Lead and support US international tax planning projects from initial analysis through implementation, and contribute to how the planning group identifies and prioritizes its work
Analyze the US international tax consequences of business initiatives, including new entities and jurisdictions, intercompany arrangements, funding and repatriation, and cross-border commercial and compute agreements, and recommend how to structure them
Perform and review technical analysis under subpart F, NCTI, BEAT, and the foreign tax credit rules, including expense allocation and apportionment and the interaction among these provisions
Apply subchapter C to entity formations, contributions, distributions, liquidations, and internal reorganizations, including earnings and profits and stock basis analysis
Define the assumptions and scenarios for models that quantify the cash tax and effective tax rate impact of planning alternatives, acquired structures, and legislative and regulatory changes; review those models for technical accuracy and provide input on them; and be accountable for the conclusions drawn from them
Support the M&A tax team after closing by developing the step plans that integrate acquired entities into Anthropic's structure, reviewing the modeling of the alternatives, and leading follow-on planning for the combined structure
Draft technical memoranda and maintain documentation that would support each planning position on examination, and work with the provision team on ASC 740 treatment, including uncertain tax positions
Partner with tax compliance and transfer pricing so that your projects are reflected accurately in intercompany pricing, the provision, and the US international filings (Forms 5471, 8858, 8991, 8992, 1118, and related), and review the international portions of the US return as a subject matter expertise
Scope, budget, and manage work performed by outside advisors on your projects, and review their deliverables
Track US legislative and regulatory developments and OECD developments in your areas, assess their impact on our position, and share the analysis with the planning group and Finance leadership
Work with the tax advisory team, Legal, Accounting, and Treasury to make sure approved planning and integration steps are implemented as designed, including intercompany agreements
Support responses to IRS and other tax authority inquiries relating to positions you have worked on
Minimum qualifications
Have deep technical knowledge of the US international tax provisions, including subpart F, NCTI, BEAT, and the foreign tax credit rules, and have applied them in a planning context rather than in compliance alone
Have working knowledge of subchapter C as it applies to multinational groups, including earnings and profits, stock basis, distributions, and internal reorganizations
Have led tax planning projects end to end, including scoping, technical analysis, modeling, documentation, and implementation
Understand how planning positions flow into transfer pricing, the ASC 740 provision, and the US international compliance forms
Can research a technical question in the Code, regulations, and administrative guidance and write a clear, well supported memorandum
Can review a tax model built by someone else, identify where the technical assumptions or mechanics are wrong, and explain what needs to change
Have managed outside advisors, including scoping work, managing budgets, and reviewing their output
Can run several projects at once with different internal owners and keep each of them moving
Can reach a defensible recommendation when the facts are incomplete or the guidance is unsettled, and can explain the remaining uncertainty
Communicate technical tax conclusions clearly to people who are not tax specialists, and work well with colleagues in Legal, Accounting, and Treasury
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
CPA, JD, or LLM in taxation
15+ years of extensive US international tax experience, for example a combination of public accounting or law firm practice and an in-house role at a multinational technology company
Experience with post-acquisition integration planning, including step plans and modeling for bringing acquired entities into an existing international structure
Direct experience with transfer pricing, Pillar Two, or the FDDEI deduction and how they interact with the US international provisions
Familiarity with the tax rules of the non-US jurisdictions where a US technology company typically operates
Have working knowledge of partnership tax as it applies to multinational groups, including the formation and funding of joint ventures, allocations and distributions, and how partnership structures interact with the US international provisions
Experience planning around large cross-border commercial arrangements, such as cloud, compute, or licensing agreements, or standing up entities in new jurisdictions
Experience with infrastructure or capital-intensive investments, such as data centers, energy, or similar assets, including joint venture and financing structures
Experience supporting an IRS examination of international positions
Experience at a company that scaled significantly, or built out its international structure, during your tenure
Have built or reviewed US international tax models yourself, which tends to make review faster and more precise
Have used Claude or similar tools in tax research, modeling, or documentation, and have views on where they help and where they do not
Have mentored or developed other tax professionals
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute.
WHAT YOU'LL ACHIEVE:
- By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role).
- By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process.
- By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics.
- By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success consistently.
- By end of year 1: Make onboarding and role readiness a repeatable system that measurably improves ramp and raises the bar on enablement quality through tight feedback loops and durable workflows.
SKILLS YOU'LL NEED TO BRING:
- Proven ability to design and run global enablement programs end-to-end (especially onboarding), including live + async modalities across regions and time zones.
- Strong program leadership and operating cadence: clear roadmaps, decision-making, stakeholder alignment, and measurement that drives iteration (not just reporting).
- Experience building scalable enablement systems (resource governance, intake processes, comms rhythms) that sellers actually use.
- AI-fluent approach to enablement: using AI and automation to improve quality, speed, and consistency of seller execution (and instrumenting adoption/impact).
- People leadership experience managing and developing a small team; sets high standards and builds a calm, high-ownership operating rhythm.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $220,000 - 275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote-Friendly, United States; San Francisco, CA | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring Cyber Evaluations Engineers to build and run the evaluations that measure cyber-relevant capabilities and safeguard robustness in our models. You'll design new evals, run per-release robustness testing, and dig into data on jailbreaks and prompt bypasses to understand where our safeguards hold up and where they don't. You'll also design many of the probes that detect cyber abuse in production and help shape the overall detection architecture alongside the policy team.
Key responsibilities
Design and run capability, uplift, and safety evaluations to assess cyber-relevant risk in new models
Execute per-release safeguard-robustness testing ahead of major model launches
Analyze evaluation results and communicate findings clearly to the team and to stakeholders
Design, prototype, and tune detection probes for cyber misuse
Work with the cyber policy team to turn policy lines into a layered, robust abuse-detection architecture, and measure its precision and coverage over time
Build and maintain internal tooling used to run and score evaluations
Collaborate with policy and engineering partners to translate eval findings into safeguard improvements
Minimum qualifications
Experience building or running evaluations, benchmarks, or test suites for software or ML systems, including delivering results on short, fixed timelines
Hands-on cybersecurity experience (e.g., CTF participation, vulnerability research, exploit development, or security research)
Proficiency in Python
Strong ability to communicate evaluation results with multiple cross-functional stakeholders or potential policy stakeholders
Preferred qualifications
Deep offensive-security or security-research experience, including experience building AI security benchmarks
Experience analyzing adversarial or abuse data (e.g., jailbreaks, prompt bypasses, intrusion or fraud telemetry)
Experience working onsite with government partners on testing or evaluation engagements
Experience with AI/ML evaluation frameworks
Familiarity with coordinated vulnerability disclosure practices
Experience testing pre-release or pre-deployment software or models under confidentiality constraints
Experience authoring detection content (e.g., Sigma, YARA, Suricata, SIEM rules) or building ML-based abuse detection
Active secret security clearance or higher, or eligibility to obtain one
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep N, VP, Finance at
Customer.io
, and I'm looking for a Global Controller to take the close, the books, and our control environment and make them theirs.
We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.
What you'll do
Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the board in plain terms.
Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
Own our accounting systems roadmap and drive automation across close and reporting.
Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.
What we're looking for
10+ years of progressive accounting experience, including leading a team through managers or leads.
A Big 4 (or equivalent top-tier public accounting) foundation.
Deep US GAAP mastery, particular strength in subscription and usage-based revenue recognition (ASC 606).
A concrete, personally-owned automation or AI deployment in accounting with a measurable result, eliminating a manual reconciliation, reducing close time, or lowering error rate, that you can speak to in detail.
Experience scaling an accounting function that was already running, not building one from zero.
A proven track record with external audits and keeping books audit-ready.
Strong leadership and communication skills, with credibility partnering with senior, cross-functional stakeholders.
Nice to have: internal controls or SOX-readiness experience; remote-first/globally distributed company experience; M&A or deal accounting exposure; CPA license, active or inactive.
Compensation & Benefits
We believe in transparency. Starting salary for this role ranges from $250k to $280k USD (or equivalent in local currency), structured by geographic zone and depending on experience. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute recruiter screen
45-minute hiring manager screen
Two 30-minute cross-functional chats: one with a Legal partner, one with a People partner
60-minute case review call
30-minute bar raiser call with our CFO
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About pdfFiller team:
We are a passionate and ambitious team of 120+ people on a mission to succeed with our online PDF creator and editor — pdfFiller.
pdfFiller empowers over 10 million users every month to create and edit PDFs, send them for signing, and securely store documents within a single application. Offering unlimited storage, unlimited templates, and cross-platform integration, pdfFiller is the only PDF editor needed to get your document done. Beyond core editing, pdfFiller helps SMB customers move fast on document-based workflows — from invoice templates and lease agreements to online fax and notarization — so they can go fully paperless and focus on running their business, while securely handling financial, legal, and HR-related use cases through e-signature workflows and bulk form response collection.
Now, we are looking for a Principal Product Manager to join us in the next chapter of growth as our brand expands and we bring new products to market.
What you will be working on:
Own a product track end to end: strategy, discovery, roadmap, delivery and outcome. You decide what problem is worth solving, not only what gets built next.
Run evidence-led discovery. Customer interviews, support insight, behavioral data and competitive analysis, turned into clear written problem statements and sized opportunities.
Prioritize against business impact. Make the case for investment in your area, and against work that will not pay off, including your own.
Ship with your triad. Partner with a designer and an engineering manager to cut work into small increments, write clear requirements, and hold quality, stability and security as non-negotiable.
Experiment and read the results honestly. Define hypotheses and success metrics before you build, run A/B tests at real scale, and stop what does not work.
Own your numbers. Define the KPIs for your track, monitor the funnel, and report progress, risk and learnings to product leadership.
Work across functions and across the portfolio: marketing, support, data, and the sibling products at airSlate.
What we expect from you:
5+ years in product management, including at least two owning a self-serve SaaS product, or a significant surface of one, end to end.
A track record of measurable business outcomes (conversion, activation, retention, ARPU), not a list of shipped features.
Strong experimentation practice: designing and sizing A/B tests, interpreting results, and acting on negative results.
Comfort with data: defining metrics, working in a BI tool, reading or writing SQL, forming and testing hypotheses independently.
Discovery craft: talking to customers directly, and turning what you hear into problem statements a team can act on.
Product-led growth in a high-volume self-serve funnel: paid acquisition, trial or freemium, activation and monetization.
Shipping AI features into real user workflows, with a realistic view of where AI adds value and where it does not.
Ability to work in ambiguity and bring structure to it.
Comfortable using AI to significantly increase personal productivity.
Nice to have:
Domain background in documents, workflow automation, e-signature, fintech, HR tech or legal tech.
SMB or prosumer customers rather than enterprise-only.
Professional working proficiency in English, B2 to C1 or above. Much of our decision-making happens in writing.
Polish (B1 to B2) is a plus, not a requirement.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Woodstock
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in Woodstock, Georgia who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit.
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Remote (USA)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding Agentic Engineer to join our team.
Who you are
You are a pragmatic, hands-on engineer who has built and shipped agentic AI systems into production. You understand that getting an agent to work is only part of the challenge. You know how to build systems that continue to work safely and reliably with real data, enterprise security requirements, and meaningful consequences when something goes wrong. You communicate clearly with clients and technical peers, make thoughtful architectural decisions, and are comfortable explaining why an agent behaved the way it did. You have strong software engineering fundamentals and the judgment to recognize when an agent is the right solution and when a simpler, deterministic approach is better.
What you will be doing
Work directly with clients to understand complex business problems and translate them into scalable, production-ready agentic AI solutions.
Design and implement multi-step agent systems, including orchestration, tool and function calling, task decomposition, and, when appropriate, multi-agent coordination.
Build integrations between agents and enterprise systems by exposing APIs as tools, implementing MCP servers, and developing structured tool contracts.
Design evaluation frameworks, guardrails, grounding and citation checks, and human-in-the-loop workflows that identify and manage agent failures before they reach users.
Instrument agent systems for traceability and observability, including agent actions, model behavior, token and cost usage, latency, and system performance.
Design and maintain state and memory across long-running workflows and implement model routing, retries, idempotency, and other patterns required for reliable production systems.
Build and deploy AI solutions using cloud platforms and services such as:
Azure OpenAI, Azure AI Foundry, Azure AI Search, AKS, or related Azure technologies;
Amazon Bedrock, Lambda, ECS, EKS, or related AWS technologies.
Apply strong software engineering practices using Python, Java, APIs, containers, source control, automated testing, and CI/CD.
Work directly with client engineering and security teams through architecture reviews, threat modeling, security reviews, audits, and other enterprise delivery requirements.
Evaluate when agentic architectures are appropriate and when deterministic pipelines, traditional machine learning, or other approaches are more reliable and cost-effective.
Turn successful approaches from client engagements into reusable patterns and solutions that can be applied across Zeal.
Build trust with clients and internal teams through strong communication, technical judgment, problem-solving, and execution.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
We expect candidates to demonstrate a strong software engineering foundation, hands-on experience building agentic AI systems in production, and a keen interest in consulting.
Agentic AI:
Hands-on experience designing and shipping production agent systems involving tool and function calling, multi-step workflows, orchestration, task decomposition, or multi-agent architectures. You can explain the architectural decisions you made, what failed, and what you learned.
Evaluation & Reliability:
Real-world experience evaluating agent behavior and measuring system failures, including building evaluation harnesses, guardrails, grounding checks, human-in-the-loop controls, and other mechanisms that prevent or mitigate errors.
Cloud Technologies:
Deep hands-on experience with either Azure or AWS and the AI and infrastructure services surrounding them, such as Azure OpenAI, AI Foundry, AI Search, AKS, Amazon Bedrock, Lambda, ECS, or EKS.
Software Engineering:
Strong proficiency in Python or Java, API design, containers, automated testing, source control, and CI/CD, with enough machine learning knowledge to determine when traditional ML or deterministic approaches are more appropriate than an LLM.
Enterprise Delivery:
Experience delivering software within large organizations and working through requirements such as role-based access, data isolation, security reviews, compliance, change control, and production governance.
Agent Observability:
Experience designing systems for traceability, state and memory management, model routing, latency and cost visibility, retries, idempotency, and other operational concerns associated with production agent systems.
Communication:
Excellent verbal and written communication skills and the ability to explain complex AI systems, architectural decisions, risks, and tradeoffs to both technical and non-technical stakeholders.
Problem-Solving:
Strong technical judgment and a demonstrated willingness to challenge assumptions, including recognizing when an agentic solution introduces unnecessary complexity and a deterministic approach would be more appropriate.
Experience with MCP and emerging tool-interoperability standards, evaluation frameworks such as RAGAS, fine-tuning, model distillation or optimization, and highly regulated industries such as financial services, insurance, healthcare, or manufacturing is helpful, but not required.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Compensation is $130,000 - $165,000 per year
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: Columbia
Workplace: OnSite
The Freedom to Focus on Clinical Care — We Handle the Rest
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape?
At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for BCBAs located in or near Columbia, South Carolina who want to take control of their careers while focusing on what matters most: exceptional clinical care.
Work Setting: Onsite / In-person, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
How It Works
Think of this as “plug-and-play” independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care
- Practicing within your scope
- Connecting with families and truly building a path toward graduation and independence
- Partnering with your staff to achieve the best outcomes
We Handle:
- RBT Staffing: We handle sourcing, vetting, payroll, and retention perks. You make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach to build your caseload.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Driven Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Full Caseload Available: A full caseload is available for the right BCBA in the Columbia, SC area, allowing you to focus on clinical care rather than spending months building a caseload.
- Caseload Control: Work with clients who fit your scope of practice. We intentionally propose each case based on your clinical strengths so that you and your clients can thrive.
- Onsite Clinical Care with Telehealth Flexibility: This is primarily an onsite/in-person position in Columbia, SC, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
- No Admin Burnout: Being more independent doesn’t mean you have to handle insurance on your own. Our dedicated team handles billing, denials, and authorization processes.
- Recruitment Support: We manage sourcing and first-round interviews so you don’t have to sift through resumes. We present vetted candidates for your final approval and provide the backend support systems needed to build a stable team.
- We care! We are committed to building an environment where providers are supported, communication is open, and everyone works together to improve the experience for children, families, and one another!
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification
- Master’s Degree in Applied Behavior Analysis, Psychology, or a related field
- Residence in South Carolina required
- Ability to provide onsite/in-person services in the Columbia, SC area
- Strong desire for autonomy and the discipline to manage an independent schedule
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection
READY TO FOCUS ON CLINICAL CARE AGAIN?
If you're looking for a BCBA role where your clinical judgment is trusted, your time is respected, and you can spend more of your energy helping children and families, we'd love to meet you.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Arizona - Remote; Iowa - Remote; Kansas - Remote; Missouri - Remote; Nebraska - Remote; Oklahoma - Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Join Olsson’s Federal Engineering & Design Team as a Project Manager II, where you will support the delivery of impactful infrastructure projects for federal clients. In this role, you will work with multidisciplinary teams to plan, design, and support construction for mission-critical facilities for military bases, VA campuses, and other government agencies. These projects require technical excellence, regulatory accuracy, and strong collaboration.
As a Project Manager II, you will oversee project deliverables for small- to mid-sized projects within a single discipline or defined area, as well as low-risk multidisciplinary projects, or provide support on larger project teams. You will be involved throughout the full project life cycle, managing scope, schedule, budget, and quality to ensure projects are completed on time and within established parameters.
You will collaborate closely with internal teams and federal stakeholders to support compliance with UFC, DoD, VA, and other applicable federal standards. From early concept development through project delivery, you will help guide teams toward practical, high-quality engineering and design solutions that meet client needs.
In addition, you will contribute to proposal development and support continuous improvement efforts that enhance our federal design capabilities. This role offers the opportunity to support projects that serve national interests while building your project management expertise within a collaborative team environment.
Preferred Qualifications
A minimum of six years of project experience in the Architecture, Engineering, or Construction industry with increasing responsibility.
Active Professional Engineer (PE) license required.
Proven success managing multidisciplinary teams and delivering federal projects for agencies such as DoD and VA.
Strong understanding of federal design standards, acquisition processes, contract requirements, and project financials.
Exceptional leadership, communication, and organizational skills.
High-level proficiency in client service, negotiation, and decision-making.
Ability to navigate complex regulatory environments with precision and integrity.
Demonstrated ability to manage multiple priorities in fast-paced settings and exceed client expectations.
Strong interpersonal skills and a commitment to mentoring and team development.
Deep understanding of consulting business operations and a drive to contribute to firm-wide success.
Responsibilities
Assemble and lead federal design teams, aligning technical expertise with project goals and applicable federal requirements.
Define and communicate project scope in coordination with technical teams and develop project schedules and budgets in collaboration with clients and contractors.
Develop and manage project budgets, review costs, and track financial performance to ensure adherence to planned budgets, client satisfaction, and overall project success.
Serve as the primary point of contact for clients and stakeholders, maintaining alignment on expectations, performance, and compliance with UFC, DoD, VA, and other applicable federal standards.
Identify potential risks, scope changes, and additional costs, and implement mitigation strategies to minimize financial and operational impacts.
Manage contracts, change orders, and support contract negotiations, including coordination with technical disciplines on billing and contract requirements.
Develop and implement quality management and quality assurance plans to ensure projects meet client expectations and firm standards.
Plan, organize, and lead routine project meetings with clients and project teams to support communication, alignment, and progress tracking.
Oversee the preparation, delivery, and maintenance of project documentation, including design plans, specifications, correspondence, and performance records.
Mentor and support team members by promoting project management best practices using Olsson Project Management programs and related resources.
Why Join Us
Contribute to projects that serve national interests and make a difference in communities.
Enjoy flexible work arrangements, including remote options, to support your work-life balance.
Thrive in a supportive culture that values professional development and teamwork.
At Olsson, your expertise drives progress on projects that matter. If you’re passionate about federal civil engineering and ready to elevate your career, we want to hear from you.
#LI-HO1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: High Point, North Carolina
Lumos is looking for a full-time
OSP Engineer
! If you’re an experienced FTTH design & construction engineering professional who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!
As an OSP Engineer, you’ll plan & prepare drawings for construction of new, overhead, or underground links, cables, & conduits to obtain optimum and economical utilization of communications facilities. The OSP Engineer is responsible for selecting the most cost beneficial route for all lines and equipment for projects – making sure that our network expands throughout the regions we’re privileged to serve.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Prepares detailed construction & installation drawings and reviews OSP construction prints, CAD drawings, and GIS data to ensure alignment with Network Planning and project requirements.
Provides estimates of labor and materials costs and design loss calculations.
Maps and drafts utilizing CAD & manual processes; researches & updates International Construction Measurement Standards (ICMS) records, appropriate permits, and ISP designs.
Manages & tracks OSP work schedules to ensure alignment with project requirements and timelines; develops cost studies, performs estimates, reports on project progress, budget forecasting, tracking, & reporting.
Performs data validation and comparison using Excel, Snowflake/SQL queries, and reporting tools to identify discrepancies and support engineering decisions.
Liaises with city officials to manage permitting processes and ensure compliance.
Liaises with customers regarding land acquisitions for easements.
Provides real-time direction to colleagues to meet project timelines & contractual obligations.
Communicates & escalates contractual, technical, scheduling, or data-related issues that are in jeopardy or could affect customer or project progress.
Reviews all permits, rights of way, easements, and negotiations needed for project completion.
Tracks and follows up on all issues & actions encountered by colleagues and vendors.
Integrates innovations into design, engineering, and reporting practices.
Collaborates with Sales as needed to develop tailored design solutions for potential customers.
Oversees and guides design-permitting vendors, ensuring their work aligns with business objectives and project requirements.
Performs other duties as assigned, including departmental & cross-functional projects.
What You'll Bring:
Excellent interpersonal skills, as well as written and verbal communication skills.
Demonstrated project management experience.
Strong knowledge of OSHA rules, site safety, National Electric Safety Code (NESC) requirements, and associated construction and telecommunications federal and local regulations.
Proficient in Microsoft Office, particularly Excel (PivotTables, VLOOKUPs, and data analysis); experience with Power BI or similar reporting tools preferred.
Experience reading OSP construction prints, CAD drawings, and GIS mapping systems such as 3GIS or equivalent platforms.
Familiarity with Snowflake and SQL queries for running, validating, and comparing data is preferred.
Able to respond promptly, manage multiple tasks & customer needs, and prioritize progress toward deadlines in a fast-paced environment.
Working knowledge of all aspects of company processes including but not limited to:
OSP construction;
Site preparation and permitting;
OSP testing and acceptance standards;
Creating design for local L2 and Transport architecture;
Google Earth and various fiber mapping platforms.
What Makes You a Great Fit:
5+ years’ technical experience working in OSP Engineering, Construction, or Operations.
High school diploma or equivalent required; Associate’s degree preferred.
Proactive, independent, and collaborative - takes initiative to keep on-task and on-target.
Fiber and telecommunications industry experience is essential, with a strong understanding of industry standards, technologies, & processes critical for success in the role.
Physical Requirements:
Frequently operates computer, keyboard, and related peripherals.
Able to remain seated at workstation for extended periods.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: London, United Kingdom
Workplace: hybrid
About InvestEngine
InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £3 billion invested, award-winning service, and a passionate team — now we're ready to scale. We are seeking a hands-on Head of Strategy & Business Operations to partner with our CEO in setting the strategic agenda, running the company and building the operating model that will carry us through the next stage of growth.
About The Role
As Head of Strategy & Business Operations, you will operate at the intersection of strategy, operations and executive decision-making, combining analytical judgement with hands-on execution. You will work closely with the CEO as part of a lean leadership team, leading the Strategy & Business Operations function and a team of five.
You will translate high-level objectives into clear execution plans, operating rhythms, KPIs and measurable outcomes, acting as an integrator who drives delivery across every function in the business rather than managing a large team of your own. This is a newly created role: much of the framework you will run does not yet exist in a formal shape, and building it is a core part of the job.
What You'll Be Doing
Operating Model & Company Rhythm
Design and run InvestEngine's company operating model, including the goal cycle, executive meeting architecture, business reviews and decision governance.
Own the quarterly goal cycle end to end, working with function leaders to set targets that are ambitious, measurable and owned.
Run the executive cadence so that decisions are made once, documented and acted upon, and surface risks and slippage early.
Strategy & Planning
Own the annual and multi-year strategic planning process, from framing the agenda to a plan the leadership team commits to.
Partner with the CEO and leadership team on strategic planning, prioritisation and resource allocation.
Structure and answer the company's most significant open questions, including market sizing, prioritisation and build-versus-buy decisions.
Bring an independent, evidence-based point of view to executive discussions, including where it differs from the prevailing one.
Cross-Functional Delivery
Own the portfolio of company-wide initiatives, with clear prioritisation and formal start and stop gates.
Lead high-impact initiatives end to end, resolving delivery challenges directly rather than escalating them.
Embed completed work with the function that will own it as business-as-usual, leaving no residual dependency on your team.
Performance & Reporting
Own the monthly CEO pack and quarterly Board pack, produced from a single, trusted source of truth.
Develop the KPI framework covering commercial performance, delivery, customer outcomes, cost efficiency and operational risk.
Build the analysis yourself, working with Data & Analytics on the underlying infrastructure.
Team Leadership
Lead, develop and grow a team of five, setting remits, priorities and standards, and hiring into open roles.
Partner closely with leaders across Product, Technology, Platform Operations, Marketing, Data & Analytics, Finance, Compliance and People, securing outcomes from teams that do not report to you.
Apply AI and automation practically to reporting, planning and internal workflow to keep the function lean as we scale.
What We’re Looking For
Significant experience (typically 8+ years) across strategy and operations in fintech, financial services or another high-growth, regulated environment — for example as Head of Strategy & Business Operations, Head or Lead of Strategy & Operations, Chief of Staff, or a similarly broad leadership role.
Demonstrated experience building a company operating model rather than administering one designed by someone else, and securing genuine adoption by a leadership team.
Proven track record leading company-wide initiatives end to end, including embedding them into business-as-usual and stopping those no longer worth the investment.
Experience managing a team of four or more strategy, operations or programme professionals, with evidence of raising performance.
Strong commercial and analytical judgement; you build your own models and argue from the numbers.
Proven ability to influence senior stakeholders and secure outcomes without formal authority.
Comfortable in fast-paced environments with limited existing structure, and credible with a CEO, an executive team and a Board.
What Will Make You Stand Out
Experience in FCA-regulated financial services, particularly a retail investment, wealth or savings platform.
Consulting, VC or private equity pedigree alongside substantial in-house operating experience.
Track record of P&L ownership or measurable commercial performance improvement.
Experience establishing data, analytics or AI capabilities to support executive decision-making.
Why Join InvestEngine?
Partner directly with the CEO on the strategic agenda, and play a central role in how a fast-growing UK investment platform is run.
A genuine blank page: you design the operating model, then run it.
Lead an established team of five, with open roles to shape and hire yourself.
A transparent, open culture with collaboration across every function.
Hybrid working, London-based — in-person collaboration with flexibility.
Our Hiring Process
Introductory call with our Talent team
Interview with with a member of our leadership team
Case discussion based on a real InvestEngine problem
Final interview with our CEO
San Francisco, CA | New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; New Jersey; Boston; Canada; New York; Washington, DC; Ottawa; Toronto; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридOttawa; Canada; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридOttawa; Canada; Vancouver; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридseniorNew York, NY (HQ); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
San Francisco, CA | New York City, NY | Seattle, WA
ГибридheadSan Francisco, California; Proven ability to design and run global enablement programs end-to-end (especially onboarding), including live + async modalities across regions and time zones
Remote-Friendly, United States; San Francisco, CA | Washington, DC
География найма не уточнена
УдалённоPoland
География найма не уточнена
УдалённоRemote (USA); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind