Задачи:
— Разработка и развитие клиентской части продукта на React — от архитектуры и управления состоянием до production-ready UI с реальными пользователями.
— Проектирование масштабируемой frontend-архитектуры, выбор технологических решений и формирование стандартов разработки.
— Интеграция с backend REST API, участие в проектировании контрактов взаимодействия (OpenAPI/Swagger).
— Оптимизация производительности приложения, управление техническим долгом, рефакторинг сложных участков кода.
— Участие в code review, менторство разработчиков, развитие инженерных практик команды.
— Взаимодействие с product-менеджерами, дизайнерами и backend-разработчиками на всех этапах разработки.
— Участие в декомпозиции задач, технической оценке и планировании спринтов.
Требования:
— Глубокое знание React (18+) и его экосистемы: хуки, контекст, жизненный цикл компонентов, механизмы ререндеринга и оптимизации (мемоизация, виртуализация).
— Уверенное владение TypeScript (generics, utility types, типизация сложных структур).
— Опыт работы с state-менеджерами: Redux Toolkit, Zustand, React Query, TanStack Query; понимание разделения server-state и client-state.
— Понимание принципов работы REST API, авторизации (JWT), обработки ошибок, идемпотентности (для платежных сценариев).
— Опыт работы с CI/CD, Git, системами сборки (Webpack, Vite).
— Понимание принципов чистого кода, SOLID, паттернов проектирования.
— Знание методологий гибкой разработки (Scrum, Kanban).
— Опыт коммерческой разработки на React от 5 лет, из них не менее 2 лет в роли Senior.
— Опыт проектирования архитектуры SPA-приложений высокой сложности (множество зависимостей, ролей и сценариев).
— Навыки адаптивной, кроссбраузерной и мобильной вёрстки (HTML5, CSS3, SCSS).
— Умение работать с дизайн-системами, коллекциями компонентов (Untitled UI React, shadcn/ui), опыт ведения UI-kit в Storybook.
— Опыт написания тестов (Jest, Vitest, React Testing Library).
— Навыки проведения code review и менторства.
— Системное мышление, умение упрощать сложные системы, критическое мышление.
Будет плюсом:
— Опыт работы в финтехе или highload-проектах.
— Наличие портфолио / ссылок на GitHub или участие в open-source проектах.
Условия:
— Полностью удаленный формат работы.
— Встречи и корпоративные мероприятия в офисе Москва.
— Окладная часть + KPI.
— Возможность влиять на архитектуру и выбирать технологии.
— Работа в сильной команде, поддержка профессионального роста.
— Интересные задачи в быстрорастущем проекте.
УдалённоseniorГеография найма не уточнена, офис: Москва
Задачи:
— Разработка и развитие backend-сервисов на C#/.NET (ASP.NET Core, Web API) в микросервисной архитектуре.
— Проектирование и реализация REST API, проработка контрактов, версионирование API и интеграций.
— Работа с данными: проектирование схемы, оптимизация запросов, миграции в MS SQL Server / PostgreSQL (EF Core, Dapper).
— Интеграция с очередями сообщений: Kafka (или аналоги) - проектирование топиков, обработка ошибок, гарантии доставки.
— Участие в архитектурных решениях: выбор подходов, оценка trade-off’ов, влияние на стабильность и масштабируемость системы.
— Оптимизация производительности сервисов: анализ узких мест, работа с concurrency, кэширование, профилирование.
— Написание unit- и integration-тестов (xUnit/NUnit), участие в code review, улучшение качества кода и инженерных практик.
— Участие в CI/CD-процессах: Git, GitLab CI/Azure DevOps/Jenkins, деплой в production.
— Взаимодействие с командами разработки, DevOps, аналитиками и бизнес-стейкхолдерами.
— Учёт требований безопасности в корпоративных и банковских приложениях (аутентификация, авторизация, шифрование, аудит).
Требования:
— Коммерческий опыт разработки на C#/.NET от 3–6 лет, уровень Middle+ / Senior.
— Законченное высшее образование.
— Наличие военного билета (для военнообязанных).
— Уверенное знание .NET Core и .NET Framework, ASP.NET Core, Web API.
— Опыт разработки REST API (RESTful), применение IoC-контейнеров (built-in DI, Autofac и аналоги).
— Опыт работы с MS SQL Server (T-SQL) и/или PostgreSQL: схема, сложные запросы, оптимизация, индексы, транзакции, isolation levels.
— Опыт работы с Kafka: топики, партиции, consumer groups, гарантии доставки, идемпотентность.
— Понимание принципов микросервисной архитектуры и распределённых систем: service discovery, circuit breaker, rate limiting, observability.
— Понимание вопросов безопасности корпоративных приложений: аутентификация, авторизация, шифрование, аудит, защита данных.
— Опыт разработки высоконагруженных систем, проектирования сложных распределённых систем.
— Опыт разработки банковских систем или интернет-банков, знание банковской предметной области (счета, платежи, транзакции, лимиты, compliance).
— Опыт работы с Git, понимание принципов CI/CD.
— Умение работать автономно, брать задачу целиком и доводить до результата.
— Умение переводить бизнес-требования в технические решения и аргументировать свой выбор.
Будет плюсом:
— Опыт работы с Docker, Kubernetes, Azure/AWS, базовое понимание инфраструктуры и деплоя.
— Опыт работы с RabbitMQ, Azure Service Bus, MassTransit, gRPC, GraphQL.
— Знание паттернов DDD, CQRS, Event Sourcing, Clean Architecture, SOLID, GoF.
— Практика работы с мониторингом и логированием: Prometheus, Grafana, ELK, OpenTelemetry.
— Опыт работы с Redis, кэшированием, распределёнными кэшами.
— Английский язык для работы с зарубежной документацией, командами и стейкхолдерами (для европейских и американских проектов нужен уровень от B2+).
Процесс:
— Короткое общение с рекрутером.
— Техническое интервью / TechCertify-скрининг.
— Передача на подходящие проекты клиентам.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Senior Electrical Engineer on the Hardware team in Boston, you’ll design and develop the electrical systems that bring advanced humanoid robots to life. This is a hands-on role where you’ll work across the full spectrum of robotics electrical engineering—from electrical system designs, electromechanical integrations, PCB layouts, firmware and device programming, to hands-on debugging in the lab. Your work will span from small test systems to fully integrated prototype robots, and provide you with a unique opportunity to have a big impact.
WHAT YOU’LL DO
- Design Electrical Systems for Robotics: Develop electrical systems that power and control Humanoid’s advanced robots, with a focus on sensors, compute architecture, and power systems.
- Conduct Circuit Analysis and Debugging: Use strong circuit analysis fundamentals to review electrical designs, conduct failure analysis, and troubleshoot complex electrical systems.
- PCB Design and Schematic Capture: Create detailed schematics and PCB layouts using Altium, ensuring the designs meet the performance, reliability, and manufacturability standards required for robotics.
- Develop Embedded Firmware: Write firmware in C and HDL to program microcontrollers, DSPs, and FPGAs, testing and refining embedded designs to ensure optimal performance.
- Leverage Linux for Robotics: Utilize your knowledge of command-line Linux to configure networks, run software, and interface with robots for testing and validation.
- Hands-On Lab Work: Use a variety of lab equipment, including oscilloscopes, DMMs, power supplies, programmable loads, and spectrum analyzers, to validate designs and solve complex electrical engineering challenges.
- Collaborate Across Teams: Work closely with mechanical engineers, software developers, and other team members to integrate electrical systems with robotics hardware, ensuring seamless operation and performance.
WHAT WE'RE LOOKING FOR
- Experience with high-speed data technologies such as PCIE, Ethernet, EtherCAT and/or other communication protocols in PCB-based devices and systems.
- Experience developing power regulation and distribution systems, including particular expertise with short-circuit protection systems, switching power supplies, and creative power management technologies.
- Proficiency with PCB design tools (e.g., Altium) for schematic capture and layout.
- Familiarity with embedded programming, including C, HDL, and other relevant languages for microcontrollers, DSPs, and FPGAs.
- Working knowledge of circuit simulation, analysis, and debugging techniques, including the use of oscilloscopes, power supplies, and spectrum analyzers.
- Experience with Python, C++, LabView, or MATLAB for automation and testing.
- Knowledge of SolidWorks or similar mechanical CAD tools.
- Familiarity with Verilog or VHDL for hardware design and simulation.
- Experience in building Linux kernels and modifying or writing device drivers.
Please note: few people will check every single box. If you’ve got solid electrical engineering fundamentals and strengths in some of these areas, we’d love to hear from you!
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Generous time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with a 4% employer match.
- Meaningful equity with upside as we scale
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $160K–$215K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Задачи:
— Установление и поддержание отношений с разработчиками и техническим сообществом.
— Создание контента (технические статьи, руководства, видеоуроки) для привлечения разработчиков к нашей платформе.
— Проведение вебинаров, хакатонов и других мероприятий для продвижения технологий компании.
— Участие в технических конференциях, выступления с презентациями.
— Помощь разработчикам в интеграции и использовании нашего API/SDK.
— Сбор обратной связи от сообщества для улучшения наших продуктов.
— Работа в тесной связи с командами маркетинга, разработки и продуктового менеджмента.
Требования:
— Опыт работы с блокчейн-технологиями и понимание принципов децентрализованных систем.
— Умение писать качественные технические материалы (руководства, документацию, статьи).
— Отличные коммуникативные навыки, как устные, так и письменные.
— Опыт проведения технических мероприятий (вебинары, воркшопы, хакатоны).
— Знание хотя бы одного языка программирования (например, JavaScript, Python, Rust, или Solidity).
— Уровень английского языка: Upper-Intermediate и выше.
Условия:
— Конкурентоспособную заработную плату от $4800 до $7000 в месяц, в зависимости от опыта и квалификации.
— Возможность работать в инновационной блокчейн-компании.
— Полностью удалённый формат работы и гибкий график.
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Senior SDET at Flex, you will own the test automation and quality efforts for entire product areas or major features. You will architect and optimize automation frameworks, lead test strategy for complex systems, and regularly collaborate across teams to deliver reliable and high-quality releases. This role offers the opportunity to mentor others, drive cross-functional quality improvements, and play a critical part in shaping the future of our engineering excellence.
What you’ll do
Architect, implement, and optimize automated test frameworks for complex product areas, ensuring high reliability and maintainability
Design, develop, and maintain robust automated test suites for API, UI, and integration testing, with Playwright as our primary end-to-end automation framework
Design, build, and run performance, load, and stress tests using k6, defining performance baselines and thresholds for critical user flows and APIs
Lead test strategy development and perform risk analysis for major features and systems
Integrate automated testing, including performance tests with pass/fail thresholds, into CI/CD pipelines, supporting continuous integration and delivery processes
Proactively identify systemic quality issues and drive cross-team process improvements to increase coverage and efficiency
Analyze test coverage, identify gaps, and implement solutions to improve product quality
Collaborate closely with engineering, product, and quality leaders on cross-functional quality initiatives and release planning
Provide technical guidance and mentorship to junior SDETs and QA team members, fostering skill development and best practices
Review code and test cases contributed by other engineers for quality and maintainability
Maintain accurate and actionable test documentation, reports, and quality metrics for assigned product areas
Investigate and resolve complex defects and production issues through advanced debugging and root cause analysis
Advocate for quality and champion adoption of best practices within and across engineering teams
Proven ability to lead test strategy and risk analysis while making high-impact technical decisions amid ambiguity and prioritizing what matters most.
Key qualifications
Bachelor’s degree in Computer Science or related field, or equivalent experience
5+ years of experience in software development and test automation
Advanced proficiency in multiple programming languages and test automation frameworks
Deep experience designing, building, and maintaining automation frameworks (e.g., Playwright, Cypress, Selenium, RestAssured)
Strong expertise in API, UI, and integration testing
Strong, hands-on Playwright automation experience, including building scalable, maintainable, and stable suites (page objects, fixtures, parallelization, flaky-test reduction, and CI execution)
Hands-on experience with performance and load testing using k6 (scripting scenarios, defining thresholds, and analyzing results to find bottlenecks) * Strong expertise in API, UI, and integration testing
Proficient in CI/CD pipeline integration and optimization
Skilled in test strategy development, risk analysis, and test architecture
Advanced debugging, troubleshooting, and root cause analysis
Solid understanding of database systems and advanced SQL
Experience with observability and monitoring tools (e.g., DataDog, NewRelic), including correlating performance test results with application metrics and traces
Excellent cross-functional communication and mentorship skills
Strong written and verbal communication skills; able to collaborate across functions
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$136,000
—
$170,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$122,400
—
$153,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$115,600
—
$144,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Требования:
— 5+ лет коммерческой разработки на Unity, уверенный C#
— Опыт разработки 3D-игр и real-time multiplayer
— Понимание authoritative server, state synchronization, client-side prediction, reconciliation и lag compensation
— Опыт проектирования архитектуры игрового клиента, SOLID, DI (Zenject / VContainer)
О компании:
Мобильный онлайн-шутер, работа над core-геймплеем.
Location: Canada
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer Experience:
The Customer Experience Team at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from
Canada.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$235k - $300k CAD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer experience:
Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from the
United States.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Key Employee Benefits:
#LI-SM2
Health Insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) Plan:
Up to 4% company match with immediate vesting.
Parental Leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote Work Reimbursement:
Up to $85/month for mobile and internet.
Disability & Life Insurance:
Company-paid short-term, long-term, and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$250,000
—
$320,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Canada, Vancouver, BC
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for an Firmware and Embedded Software Engineer to design and develop the real-time software systems that control our humanoid robots.
You will own the development of embedded software for critical robotic subsystems, including motion control, sensor interfaces, communication networks, and hardware abstraction layers that enable reliable and safe robotic operation.
This role requires strong fundamentals in embedded programming, distributed hard real-time systems, and hardware-software integration, along with experience building robust software for complex electromechanical systems.
You will collaborate closely with mechanical, electrical, and robotics engineers to rapidly prototype, test, and deploy embedded software that powers our robotic platforms.
Your work will directly influence the performance, reliability, and responsiveness of Humanoid’s robots.
WHAT MAKES THIS ROLE EXCITING
- Design and develop embedded systems that control humanoid robots in real time safely
- Solve challenging problems in low-latency motion control, distributed embedded networks, and high-reliability robotic systems with various communication protocols
- Work in a fast-moving hardware environment where software directly interacts with physical machines
- Collaborate with a multidisciplinary robotics team spanning mechanical, electrical, controls, and AI
- See your code deployed in real robots operating in real-world environments.
WHAT YOU’LL DO
- Develop and implement embedded software for robotic systems, emphasizing hard real-time performance and reliability as well as safety
- Integrate and optimize hardware and software components, including sensors, actuators, and communication modules
- Analyze and make recommendations on implementation paths with trade-offs
- Write and debug firmware for microcontrollers, FPGAs, ASICs, and SoCs
- Implement and manage communication protocols such as EtherCAT, CAN, UART, SPI, and I2C
- Collaborate closely with mechanical and electrical engineers to ensure seamless system integration
- Perform hardware testing, validation, and troubleshooting of embedded systems
- Analyze system constraints and resource limitations to optimize performance and efficiency
- Develop low-level drivers and interfaces for sensors, motors, and control electronics
- Maintain clear documentation of system architecture, code, and test results for traceability and maintainability
- Own embedded software components from concept through testing and deployment.
WE’RE LOOKING FOR
- 5+ years of professional experience developing embedded software or firmware for robotics, embedded systems, or real-time hardware platforms
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Robotics, or a related field
- Strong proficiency in C and C++, with experience using Python for testing or tooling
- Solid understanding of embedded systems architecture and hardware-software interfaces
- Experience with real-time operating systems (RTOS)
- Experience working with communication protocols such as EtherNet, EtherCAT, CAN, SPI, UART, or I2C
- Experience integrating sensors, actuators, and motor control systems
- Familiarity with debugging tools such as oscilloscopes, logic analyzers, and in-circuit debuggers
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced multidisciplinary engineering environment.
BONUS QUALIFICATIONS
- Experience working with robotics frameworks such as ROS or ROS2
- Hands-on experience with FPGA or SoC development
- Experience developing distributed robotic control systems
- Familiarity with agile development methodologies
- Experience with EtherCAT-based motor drivers and real-time control networks
- Experience developing safety-critical or high-reliability embedded systems.
WHAT WE OFFER
- Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support.
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Vancouver, the expected base salary range is $140,000 – $180,000 CAD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Limassol
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. Currently, we are looking for an IT Support Engineer for Roosh https://www.roosh.tech/.
Location: Limassol, Cyprus
Work model: Hybrid (4 days on-site, 1 day remote)
About our client
Roosh Investment Group scales remarkable businesses globally. We're a dedicated team of investors, entrepreneurs and operators. With over 10 years of expertise, we act as partners in growing businesses rather than mere financial backers.
About the role
We’re looking for a proactive and service-oriented IT Support Engineer to take ownership of day-to-day IT support and workplace technology across our Limassol offices.
You’ll be the primary point of contact for employees, ensuring that their devices, accounts, applications, and office technology work reliably and securely.
This is a hands-on role combining end-user support, endpoint administration, identity and access management, and office IT operations.
We’re looking for someone who can work independently, take responsibility for resolving issues, identify opportunities for improvement, and collaborate effectively with the IT Infrastructure and Security teams.
What you’ll be doing
End-User Support & IT Operations
- Provide day-to-day technical support to employees, both on-site and remotely.
- Own support requests from initial diagnosis through resolution, keeping users informed throughout the process.
- Troubleshoot hardware, software, connectivity, authentication, and application issues.
- Prioritize and manage incidents and service requests based on business impact and urgency.
- Escalate complex infrastructure and security issues to the appropriate teams, providing clear diagnostic information.
- Support meeting rooms, video conferencing systems, printers, and other office technology.
Endpoint & Workplace Management
- Provision, configure, maintain, and troubleshoot Windows and macOS workstations.
- Manage device enrollment, configuration, security baselines, and software deployment using endpoint management tools.
- Maintain endpoint compliance, including encryption, OS updates, endpoint protection, and device health.
- Coordinate hardware repairs, replacements, and warranty claims.
- Maintain accurate IT asset inventory and track equipment throughout its lifecycle.
Identity & Access Management
- Administer user accounts, groups, and access permissions in Google Workspace, Microsoft Entra ID, and Active Directory.
- Manage employee onboarding, offboarding, and internal transfers.
- Provision and revoke access according to approved requests and established procedures.
- Support MFA, SSO, and authentication-related troubleshooting.
- Perform routine access reviews and identify outdated or unnecessary permissions.
- Follow least-privilege principles and established security policies.
Office IT & Connectivity
- Troubleshoot office LAN, Wi-Fi, VPN, and basic network connectivity issues.
- Provide first-line support for MikroTik, HP Aruba, switches, access points, and related network equipment.
- Coordinate with the Infrastructure team on network incidents and configuration changes.
- Support office relocations, workstation installations, and IT equipment deployments.
- Work with external vendors and service providers when necessary.
Service Management & Continuous Improvement
- Manage incidents, service requests, and tasks through Jira Service Management or similar ITSM platforms.
- Maintain accurate ticket records, resolution notes, and support documentation.
- Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures.
- Identify recurring incidents and contribute to root cause analysis.
- Suggest and implement improvements to support workflows and routine operations.
- Automate repetitive tasks where practical and appropriate.
Must-have experience
- 2+ years of hands-on experience in IT Support, Desktop Support, or Workplace IT.
- Strong troubleshooting skills across Windows and macOS environments.
- Practical experience administering Google Workspace, Microsoft Entra ID (Azure AD), or Active Directory.
- Understanding of identity and access management, user lifecycle processes, MFA, SSO, and access permissions.
- Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, and Wi-Fi.
- Experience with Jira Service Management, Confluence, and Slack, including ticket handling, documentation, and daily collaboration.
- Hands-on experience with MDM/UEM solutions, preferably ManageEngine Endpoint Central or similar platforms, including device management, software deployment, patch management, and endpoint configuration.
- Experience with enterprise endpoint protection and security tools, including antivirus/EDR, disk encryption, and endpoint compliance.
- Practical experience supporting meeting room technology and video conferencing equipment.
- Experience with IT asset inventory, hardware lifecycle management, and equipment tracking.
- Basic scripting and automation skills using PowerShell, Bash, or AI-assisted development tools (vibe coding). The ability to create, understand, test, and safely maintain simple scripts is more important than writing everything from scratch.
- Experience writing and maintaining technical documentation, troubleshooting guides, and standard operating procedures.
- Strong problem-solving skills and the ability to independently investigate and resolve technical issues.
- English: Intermediate (B1–B2), sufficient for employee communication and technical documentation.
Nice to have
- Hands-on experience with MikroTik and HP Aruba networking equipment.
- Experience with SharePoint administration.
- Familiarity with basic Windows Server and Linux troubleshooting.
- Experience with firewalls, VPN configuration, and network segmentation.
- Experience with IT automation and integrations using APIs, webhooks, or low-code platforms.
- Basic understanding of ITIL practices, incident management, and service improvement.
- Valid driving license and access to a car.
What kind of person fits this role
- Service-minded: genuinely enjoys helping people and improving their experience with technology.
- Accountable: takes ownership of issues and follows them through to resolution rather than simply passing them to someone else.
- Independent: can organize daily work, make routine operational decisions, and recognize when escalation is necessary.
- Proactive: identifies recurring problems, operational gaps, and opportunities for improvement.
- Security-conscious: understands the importance of access controls, confidentiality, and following established procedures.
- Practical: comfortable with hands-on tasks, from troubleshooting laptops to setting up meeting rooms and office equipment.
- Organized: maintains accurate records, documentation, and task priorities.
- Collaborative: works effectively with colleagues, infrastructure engineers, security specialists, and external vendors.
- Adaptable: learns new technologies and adjusts to changing business requirements.
Soft Skills
- Customer Orientation – understands employee needs and delivers practical, timely, and effective solutions.
- Discretion & Confidentiality – demonstrates sound judgment when handling sensitive information, respects employee privacy, and maintains strict confidentiality in all IT support activities.
- Communication – explains technical issues clearly, listens actively, and keeps users informed.
- Ownership & Accountability – takes responsibility for tasks, follows through on commitments, and ensures issues are properly resolved.
- Problem Solving – approaches technical issues systematically, investigates root causes, and avoids unnecessary escalation.
- Proactivity – identifies recurring issues, suggests improvements, and flags potential risks early.
- Prioritization & Time Management – manages competing requests effectively based on urgency and business impact.
- Teamwork – collaborates constructively, shares knowledge, and supports colleagues.
- Stress Resilience – remains calm, professional, and solution-focused during incidents and high-pressure situations.
- Continuous Learning – actively develops technical skills and adapts to new tools and technologies.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. Currently, we are looking for a IT Infrastructure & Operations Engineer (SysOps) for Roosh https://www.roosh.tech.
Location: EU
Work Model: Remote
About our client
Roosh Investment Group scales remarkable businesses globally. We're a dedicated team of investors, entrepreneurs and operators. With over 10 years of expertise, we act as partners in growing businesses rather than mere financial backers.
ABOUT THE ROLE
We are looking for an experienced, hands-on Senior IT Infrastructure & Operations Engineer to take end-to-end ownership of our infrastructure operations.
You will be the primary technical owner responsible for the stability, availability, security, performance, and recoverability of our business-critical IT infrastructure.
This is a highly autonomous role. We expect you to independently manage daily infrastructure operations, resolve complex technical issues, plan and execute changes, identify operational risks, and continuously improve infrastructure reliability.
You will report to the Head of IT, who will provide strategic direction, architectural oversight, and approval for major infrastructure decisions.
We value sound engineering judgment, transparency, accountability, and operational discipline just as much as technical expertise.
Key Responsibilities
Infrastructure Ownership & Operations
- Take end-to-end technical ownership of infrastructure operations, including physical servers, virtualization platforms, operating systems, networking, and supporting services.
- Independently maintain, troubleshoot, and improve Windows Server and Linux environments.
- Administer virtualization platforms, including Proxmox, VMware, or equivalent technologies.
- Manage infrastructure capacity, performance, lifecycle, and operational health.
- Identify and proactively address single points of failure, configuration weaknesses, technical debt, and operational risks.
- Coordinate infrastructure maintenance activities with minimal business disruption.
- Work with external vendors and service providers when necessary.
Reliability, Backup & Disaster Recovery
- Own the technical operation and reliability of backup and recovery solutions.
- Monitor backup execution, retention, integrity, and storage capacity.
- Perform scheduled recovery tests and maintain validated restoration procedures.
- Maintain and execute disaster recovery procedures aligned with defined RTO and RPO requirements.
- Assess infrastructure resilience and recommend improvements to availability and business continuity.
- Ensure critical services can be recovered using documented and tested procedures.
Network & Security Operations
- Administer networking infrastructure, including MikroTik, HPE Aruba, switches, firewalls, VPNs, Wi-Fi, and network segmentation.
- Troubleshoot routing, DNS, DHCP, connectivity, and network performance issues.
- Maintain secure administrative access, network configurations, and infrastructure access controls.
- Implement security hardening, operating system updates, and vulnerability remediation in collaboration with the Information Security team.
- Apply least-privilege principles and follow privileged-access management requirements.
- Support security investigations and remediation of infrastructure-related findings.
Incident, Problem & Change Management
- Take technical leadership during infrastructure incidents, including critical service disruptions.
- Independently diagnose incidents, restore services, coordinate resolution activities, and communicate operational status.
- Perform root cause analysis and implement corrective and preventive actions.
- Plan and execute infrastructure changes using impact assessments, testing, maintenance windows, and rollback procedures.
- Independently execute pre-approved standard changes within agreed operational boundaries.
- Escalate high-risk, architectural, or business-impacting changes for approval.
- Maintain accurate change records, incident reports, and post-incident documentation.
Monitoring, Automation & Continuous Improvement
- Own infrastructure monitoring, alerting, and operational visibility.
- Ensure critical systems and services are appropriately monitored and actionable alerts are configured.
- Develop scripts and automation to reduce manual tasks and operational errors.
- Improve infrastructure standardization, configuration consistency, and maintenance processes.
- Recommend technical improvements based on evidence, operational metrics, and business requirements.
- Maintain infrastructure documentation, diagrams, inventories, and operational runbooks.
Collaboration & Technical Decision-Making
- Act as the primary technical point of contact for infrastructure-related matters.
- Independently make day-to-day operational decisions within established policies and architectural guidelines.
- Collaborate with IT Support, Information Security, and Digital Transformation teams.
- Provide technical recommendations, risk assessments, and implementation options to the Head of IT.
- Communicate infrastructure risks, critical incidents, and significant technical decisions transparently.
- Ensure sufficient documentation and knowledge transfer to support operational continuity.
Must-Have Experience
Infrastructure & Systems
- Strong hands-on experience managing production or business-critical infrastructure.
- Advanced administration of Windows Server and Linux systems.
- Solid experience with enterprise virtualization platforms such as Proxmox, VMware vSphere, or OpenStack.
- Understanding of virtualization clusters, storage, resource allocation, networking, and high-availability concepts.
- Proven experience implementing and maintaining backup and disaster recovery solutions.
- Practical experience restoring systems and troubleshooting infrastructure failures.
Networking & Security
- Strong networking knowledge: TCP/IP, routing, VLANs, DNS, DHCP, NAT, VPNs, and firewalls.
- Practical experience with enterprise networking equipment, preferably MikroTik or HPE Aruba.
- Understanding of network segmentation, infrastructure hardening, secure administration, and access control.
- Experience managing patching and vulnerability remediation.
Monitoring & Automation
- Experience with infrastructure monitoring solutions such as Zabbix, Prometheus, or equivalent.
- Ability to automate operational tasks using PowerShell or Bash.
- Ability to troubleshoot complex technical problems across infrastructure layers.
IT Operations & Service Management
- Experience handling infrastructure incidents and performing root cause analysis.
- Practical knowledge of change management, maintenance planning, rollback procedures, and risk assessments.
- Experience with ITSM/ticketing solutions such as Jira Service Management or equivalent.
- Ability to produce clear technical documentation, architecture diagrams, runbooks, and recovery procedures.
Nice to Have
- Proxmox VE, Proxmox Backup Server, and cluster administration.
- Veeam Backup & Replication.
- Palo Alto Networks and Cortex products.
- HPE Aruba and MikroTik advanced administration.
- Microsoft Entra ID, Active Directory, and Google Workspace administration.
- Experience with Docker and containerized environments.
- Experience with Ansible, Terraform, or other infrastructure automation tools.
- Familiarity with Git and version-controlled infrastructure configurations.
- Experience with MDM or endpoint management solutions.
- Experience operating remote desktop or virtual desktop infrastructure.
- Knowledge of ITIL practices and infrastructure service management.
The Person We're Looking For
Independent & Accountable
You can take ownership of infrastructure operations without requiring constant supervision. You understand your responsibilities, make informed decisions, and follow tasks through to completion.
Risk-Aware & Disciplined
You never treat production systems as a testing environment. You evaluate dependencies, understand potential consequences, verify backups, and prepare rollback options before making changes.
Methodical Problem Solver
You troubleshoot systematically, challenge assumptions, work from evidence, and focus on root causes rather than temporary fixes.
Transparent & Trustworthy
You communicate incidents, mistakes, uncertainties, and risks openly and promptly. You know when to make an independent decision and when escalation is necessary.
Proactive & Improvement-Oriented
You anticipate infrastructure issues, identify areas for improvement, and continuously look for ways to increase reliability, security, and operational efficiency.
Collaborative & Pragmatic
You communicate clearly with technical and non-technical colleagues, share knowledge, and prioritize solutions that serve real business needs.
Calm Under Pressure
You maintain a structured approach during incidents, prioritize service restoration, and make reasoned decisions without unnecessary risk-taking.
What Success Looks Like
- Infrastructure operations run reliably without requiring continuous involvement from the Head of IT.
- Critical systems are actively monitored, maintained, and recoverable.
- Infrastructure incidents are handled efficiently and transparently.
- Production changes are executed in a controlled and predictable manner.
- Backup restoration and disaster recovery procedures are regularly tested.
- Operational risks, recurring incidents, and technical debt are systematically reduced.
- Infrastructure documentation remains accurate, complete, and usable.
- The Head of IT can focus on strategy, architecture, and business priorities while confidently delegating day-to-day infrastructure operations.
What’s next?
If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider.
We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.
We are building the future of live entertainment. We believe that by providing people with the best and high-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!
We're looking for a DevSecOps specialist to join our team and collaborate on continuously evolving our security architecture. You'll work closely with engineering and operations to strengthen our end-to-end security posture—protecting infrastructure, applications, and data — while enabling fast, reliable delivery.
Job Responsibilities
Responsible for the developing and maintaining the organization’s security architecture design to ensure the protection of IT systems, endpoint devices, network infrastructure, and information assets.
Security initiatives to assess and mitigate risks, ensuring alignment with business objectives and compliance with regulatory requirements.
Collaborate with IT and business units to integrate security practices into the development and deployment of IT systems and applications.
Conduct research on emerging security technologies and trends to enhance the organization’s security posture.
You’ll thrive here if you have
Proficiency in Ansible and Terraform for Infrastructure as Code (IaC).
Solid knowledge of cloud security frameworks.
Knowledge of threat intelligence platforms and techniques for monitoring and responding to potential security breaches.
Proficiency in encryption technologies, PKI, and cryptographic protocols (SSL/TLS, IPSec).
Understanding of network security, including firewalls, VPNs, IDS/IPS, and endpoint security solutions.
Understanding of identity and access management (IAM) solutions, including SSO, MFA, and RBAC policies.
Soft skills:
Effective communication: Ability to convey complex security concepts in an accessible manner.
Emotional intelligence (EQ): Fostering empathy and understanding in all interactions.
Commitment to greatness: A results-driven mindset with a focus on excellence.
Human-centricity: Ensuring solutions benefit both people and systems.
Analytical thinking: Strong problem-solving and decision-making skills.
Flexibility: Adaptable to changing priorities and challenges.
Conflict management skills: Skilled in resolving disputes constructively and efficiently.
Inter-dependence: A team player who thrives in collaborative environments.
Qualification that can be a plus:
SIEM, Cloudflare, k8s, ELK.
Any IT / DevOps / Security certifications.
Knowledge of modern DevSecOps practices.
Expertise in scripting or programming languages such as Python, Go, Bash.
Experience with security risk assessment frameworks, such as NIST, ISO 27001, or CIS.
Hands-on experience with vulnerability scanning and penetration testing tools, such as Nessus, Qualys, or Metasploit.
Knowledge of compliance standards (e.g., GDPR, HIPAA, PCI DSS) and their implications on IT security practices.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (45 min);
Technical interview (1.5 hours);
Final interview with HRBP (45 min) - optional.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're looking for a Fullstack Engineer to work on LangSmith, our commercial AI observability and evals platform product. In this role, you'll have the opportunity to build new features and functionality for the platform while working close enterprise customers, developer end-users and internal stakeholders.
WHAT YOU WILL DO
- Develop and implement key product features working across our entire Go, Python, and Typescript stack
- Collaborate closely with product and design teams to iterate on new features and enhance the product roadmap
- Drive aggressive project timelines while ensuring high engineering standards are being met by writing clean, maintainable, and well-tested code
HOW TO BE SUCCESSFUL IN THIS ROLE
- 2+ years of experience in software engineering working on complex platform products
- Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend
- Solid understanding of database systems, particularly Postgres and Redis
- Experience designing and scaling APIs, preferably in high-performance, data-intensive applications
- Strong ownership and a “get stuff done” mindset - comfortable shipping fast and iterating based on user feedback
- Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers
- Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms
Compensation
Annual salary range: $145,000-180,000 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About Ventora
Ventora is an AI-powered product designed to help people turn ideas into businesses.
We are building a product that guides users through a complex journey — from the first idea to creating and launching their own business.
Our ambition is to make this journey feel clear, intuitive, and motivating, even when the underlying process is complex.
We're looking for a Senior Product Designer who wants to go beyond designing interfaces and shape how people understand, experience, and interact with a product.
Someone who sees UX as a powerful way to influence user behavior, remove friction, and help people achieve meaningful outcomes.
What You'll Do
Design the experience, not just the screens.
Build intuitive user flows, information architecture, and interaction logic for complex, multi-step workflows.
Make complexity feel effortless.
Identify friction, reduce cognitive load, and turn overwhelming processes into clear, manageable steps.
Guide users toward meaningful outcomes.
Make the next best action obvious through thoughtful hierarchy, contextual guidance, and clear feedback.
Apply behavioral design principles.
Use motivation, progress indicators, commitment, feedback, and other behavioral mechanisms to help users stay engaged — always with genuine user value in mind.
Improve activation and retention.
Identify where users hesitate, get confused, or drop off, and design solutions that improve activation, completion rates, and continued engagement.
Turn insights into experiments.
Work with the product team to develop hypotheses, test UX decisions, analyze user behavior, and measure impact.
Connect design decisions to product outcomes.
Understand the funnel, user segments, and key product metrics to make informed decisions rather than relying on personal preferences.
Collaborate closely with the team.
Partner with product, engineering, and other stakeholders to turn complex challenges into simple, effective experiences.
What We're Looking For
Strong experience in product design, UX architecture, or designing complex digital products.
A deep understanding of user behavior, decision-making, motivation, and cognitive load.
Experience designing multi-step workflows, onboarding experiences, productivity tools, SaaS platforms, or other products with complex user journeys.
The ability to identify the real problem before jumping into solutions.
A data-informed mindset and experience connecting UX improvements to product metrics.
A strong understanding of experimentation, hypothesis-driven design, and continuous product improvement.
The ability to explain not only what you designed, but why you made those decisions and what changed as a result.
Solid prototyping and interaction design skills.
Visual design expertise is welcome, but strategic UX thinking comes first.
Experience with AI-powered products, fintech, marketplaces, or no-code/low-code platforms is a plus.
What Success Looks Like
You'll know you're making an impact when users:
Understand where they are and what they need to do next.
Move through complex workflows with less confusion and hesitation.
Reach their first meaningful outcome faster.
Complete more of the journeys they start.
Return to the product because they experience real value.
🌱 Why Join Ventora
Build real AI systems used in production
Influence both the product and its technical foundation
Own projects from idea to launch and measurement
Work directly with founders, product, and engineering
Experiment with new models and AI development workflows
Help define quality standards for an AI-native platform
Grow into a leading role as the product and team expand
We're particularly interested in people who can demonstrate the connection between a UX problem, a design decision, and a measurable product improvement.
Location: Cambridge / Hybrid
Workplace: hybrid
Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.
This role is offered on a full in-studio basis or a hybrid basis (minimum 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.
WHAT'S THE ROLE?
We’re looking for a Senior Game Designer to join our teamandbring their expertise in game designto help create engaging, player first experiences for our creative management simulation titles.
As a Senior Game Designer, you will take ownership of significant game features, and work collaboratively with other disciplines to turn great ideas into compelling experiences that players love.
Interview Process
Please note that candidates invited to interview may be asked to complete a role-related assessment in their own time as part of the selection process. Further details regarding the expected time commitment will be provided in advance.
WHAT YOU'LL BE DOING
Design and iteration of complex game features
Implementing and refining game content using in-house tools
Building alignment and understanding of game features with clear verbal and written communication
Ensuring games systems are balanced using analytical methods and incorporating game telemetry
Driving quality using playtests, player feedback, QA reporting, and your own insights
WHAT YOU'LL BRING
Deep game knowledge across a range of genres
Strong commercial game design experience throughout the product lifecycle on PC & console
Solid understanding of player psychology and gamer motivations
Excellent communications skills; ability to present your ideas clearly in verbal and written form
Effective collaboration with both team members and external stakeholders
BONUS IF YOU HAVE
Good knowledge of simulation and management games
Knowledge of UI/UX design principles
Experience developing tutorials and first-time user flows
Experience in coaching and mentoring team members
WHAT WE CAN OFFER YOU
You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.
Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.
We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.
We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.
For queries, please email: recruitment@frontier.co.uk
Location: European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
What’s special about our payment platform:
- Built for resilience: a fault-tolerant platform where payments keep flowing even when parts of the system or external partners fail
- Integrations: international partners and domestic Philippine payment rails
- Money-movement flows: cash-in, cash-out, bill payments, loan disbursement and repayment, and more
- Platform approach: one platform serving multiple internal products and teams, with shared APIs, SDKs, and reusable building blocks
- Architecture: Kotlin/Spring Boot microservices, Kafka, relational databases, and durable workflow orchestration for long-running payment processes
- Reliability by design: idempotency, retries and timeouts toward unreliable external partners, full audit trail
- Compliance: regulated environment (BSP), with security and fraud checks built into the flow
What you’ll do:
- Develop scalable microservices on the JVM with Spring Boot, as part of a team building platform solutions for our banking product.
- Design payment services with a focus on DDD, eventual consistency, and resilience to partner and infrastructure failures.
- Work with product, QA, security, and operations to release changes under agreed engineering standards.
What you’ll own:
- Own the design, build, and maintenance of software components supporting the Core Engineering team.
- Design and evolve payment flows end to end: processing, routing, status handling, refunds/reversals.
- Integrate new payment providers, banks, and partner channels, and handle their failure modes gracefully.
- Build and maintain scalable, reliable APIs and services, and contribute to internal SDKs and frameworks that let product teams launch new payment use cases quickly and safely.
- Investigate payment incidents (stuck, duplicated, or inconsistent transactions) and make the system self-healing.
- Translate functional requirements into technical solutions and maintainable implementations.
- Contribute to code and configuration reviews.
What makes you a strong fit:
- 3+ years of software development on the JVM; good knowledge of Kotlin is an advantage
- Experience with Spring Boot in a microservice environment
- Experience with domain-driven design and eventual consistency
- Experience with payments, banking, or other transactional/financial systems (payment platforms, PSP integrations, wallets, ledgers)
- Solid understanding of idempotency, distributed transactions, retries, and timeouts in money flows
- Track record in an agile setup with continuous deployment and delivery
- Experience with containerization and orchestration in a cloud environment (Docker and Kubernetes preferred, AWS preferred)
- Experience with, and enjoyment of, continuous knowledge-sharing within the team
- Nice to have: Kafka, workflow engines, ISO 20022
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
middleГеография найма не уточнена
ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
seniorDenver, CO, United States
Canada
УдалённоRemote - United States
ОфисseniorCanada, Vancouver, BC
Limassol
Europe
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисSan Francisco, CA
УдалённоseniorГеография найма не уточнена
ГибридseniorWe can provide a comprehensive relocation support package as part of any offer, should you need to relocate; Please note that candidates invited to interview may be asked to complete a role-related assessment in their own time as part of the selection process; We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events
Удалённо🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time; Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
Автоотклики