Location: United Kingdom; Spain; Germany
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We're looking for a Staff Data Scientist, Pricing to build the analytical and machine learning capability that pricing runs on, from demand modelling through to the systems that recommend price.
You won't be starting from zero. We've invested in the foundational data and infrastructure that pricing decisions depend on. What's missing is the capability on top: models the business trusts, experiments that settle pricing questions with evidence, and economics defined once so they hold consistently across Commercial, Product and the customer experience.
The arc of the role runs from measurement to prediction to prescription - understanding how demand responds to price, forecasting how it will respond, and ultimately building the models that recommend the price itself.
What You'll Do:
Build and own the demand and elasticity modelling capability, quantifying how price affects volume across destination, duration, data tier, and customer segment.
Develop machine learning models for demand forecasting and willingness-to-pay, and take them from exploration through to production with the monitoring and retraining that keeps them honest.
Move us from predictive to prescriptive by building the optimisation layer that turns forecasts and elasticities into recommended prices under margin, competitive and partner constraints.
Design and analyse pricing experiments with statistical rigour, and apply causal methods where clean randomisation isn't possible.
Define pricing within our data ecosystem, owning the governed definitions of price, cost and package economics that reporting, analysis and product surfaces all read from.
Partner with Commercial and Finance to connect pricing decisions to margin and revenue, and to size opportunities before we commit.
Set the analytical standard for pricing at Airalo, from what counts as evidence through to how a model or recommendation gets validated before it influences live pricing.
What You'll Bring:
7+ years in data science, quantitative economics, or applied research, including pricing, monetisation, or marketplace economics work that demonstrably changed decisions.
Experience with dynamic or algorithmic pricing systems in production.
An advanced degree in Econometrics, Statistics, Operations Research or similar, or equivalent applied depth in demand estimation and the identification problems that make naive price-quantity regressions wrong.
Hands-on machine learning experience across the full lifecycle, from feature engineering and model selection through to deployment
Familiarity with optimisation and decision-science methods that turn predictions into recommended actions, whether through constrained optimisation, bandits, or reinforcement learning approaches.
Proven experimentation expertise, having designed and defended experiments with a clear view on decision frameworks and common failure modes.
Experience building analytical capability where none existed before, turning raw data and a business question into something a commercial team uses repeatedly.
Strong data modelling instincts, thinking in reusable definitions and single sources of truth rather than standalone analyses.
The ability to move comfortably between financial, product and operational data and connect the analysis to a financial outcome.
Genuine partnership instincts, translating between analytical rigour and commercial reality so that Commercial and Product come to you early rather than after the decision.
Fluency in the Python ML stack alongside strong SQL, with the engineering hygiene to hand over code that others can run and maintain.
Excellent communication skills, including the ability to make a methodological argument to people who won't check your standard errors.
A self-starter mindset that thrives in ambiguity and brings structure without waiting for permission.
Comfort using AI tools to augment analytical work, with a point of view on where they help and where they don't
Nice to have:
Experience in marketplace, telecom, travel, or subscription/usage-based businesses.
Bayesian or hierarchical modelling for sparse segments and long-tail SKUs.
Competitive price response modelling, or working with scraped competitor pricing data.
Familiarity with dbt, LightDash, or similar semantic/BI layers.
Experience designing semantic or metric layers consumed by both analytics and production systems.
Experience working in cross-functional teams spanning commercial, finance and product disciplines.
If you are interested in this position, please apply via the link.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it’s available:
📍UK: £93,200 - £139,800
📍Spain: €77,600- €116,400
📍Western/Northern Europe (Germany, France, Austria, Denmark, Sweden, Finland, Norway): €66,400 - €166,800
📍Southern Europe (Portugal, Italy, Greece, Malta): €70,000 - €137,000)
📍Central & Eastern Europe (Czechia, Hungary, Poland, Lithuania, Estonia): €60,000 - €117,000
📍South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €56,000 – €100,000
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you’re based, and there’s room to discuss what’s right for the person and the role. We’ll walk through your range together on your first call with our Talent team so we’re aligned for takeoff! 🎒✨
УдалённоUnited Kingdom; Spain; Germany; We sincerely thank all applicants in advance for submitting their interest in this opportunity
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Cause Prioritization Lead to own and improve our cause prioritization process, develop a portfolio of early-stage grants across emerging cause areas, and rapidly respond to promising new opportunities that are unusual for GiveWell, do not fit with our existing grantmaking teams and may require innovative approaches to investigation.
As part of our lean research team, you will have an outsized influence on our funding decisions and help us save and improve lives on a global scale. You’ll create and lead ambitious research agendas, answer complex questions, and inform high-impact grantmaking decisions by combining rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
The Cause Prioritization lead will join GiveWell at Senior Program Officer level. You will build a sub-team within the New Areas team and will report to our New Areas team lead.
The role
As Cause Prioritization Lead, you will be an intellectual leader of GiveWell’s work in new domains. In this role, you will build and lead a new sub-team within GiveWell's New Areas team. You will be responsible for:
Improving our cause prioritization process to identify promising emerging areas for grantmaking; ensuring that process combines evidence, cost-effectiveness modelling and our own judgement, and is continuously responsive to new information and external feedback.
Overseeing a portfolio of grant investigations and grant management in each of the highest priority emerging cause areas, and starting to build a research agenda including identifying ways to learn about key uncertainties through the initial grants that we make.
Communicating externally about our work and building a network of people across implementers, funders, and academia whose expertise span a broad range of cause areas, to help source new ideas.
Managing a team to execute these goals, and supporting the professional development of other team members. Creating a culture that is agile and willing to respond to new and unusual opportunities.
Directly investigating more complicated grantmaking opportunities yourself. This could include investigating types of programs that are newer to GiveWell; for example, programs earlier in the product development cycle or programs to support government prioritization and planning.
In the course of your work, you might approach questions like these:
How can we source new grantmaking opportunities in fields in which we don't have an established presence, and how can we make sure we hear from a range of implementers, not just those we've worked with before?
How much uncertainty are we willing to accept before making a grant, which questions do we need to answer before making a grant, and which ones can we deprioritize or answer later?
What research we can fund today that could substantially impact our grantmaking five years from now?
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
How can we ensure that we identify new funding gaps opened up by changes in other donors' priorities?
How can we triangulate empirical evidence against expert opinion on other qualitative features, like organizational track record?
How can we estimate the probability that a new health commodity comes to market in low and middle income countries, and on what timeline, at what scale?
How can we model the cost-effectiveness of a horizontal program which has benefits across a diffuse set of health outcomes?
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The New Areas team is currently a 9-person team within an overall research department of ~80 people, and focuses on interventions in domains that are new to GiveWell. Our work is divided into three main workstreams. Grantmaking in emerging cause areas, as well as the process for and identification of new cause areas for that portfolio, would be the primary responsibility of the Cause Prioritization Lead.
Core cause areas:
this is the set of cause areas for which the New Areas team devotes a significant amount of time developing subject-matter specific expertise and networks, a thorough research agenda, and a relatively large portfolio of grants across a mix of implementers and interventions. This portfolio currently includes our work on maternal and newborn health, family planning, tuberculosis, HIV and medical oxygen.
Emerging cause areas:
this is a broader set of cause areas for which the New Areas team is starting to build its expertise, networks and research agenda, and is making some initial grants. As our work in these areas becomes more mature, they could graduate to become a core cause area. In addition to new cause areas, this portfolio may include work on types of intervention that are new to GiveWell which could have applications across our teams: recent examples include market shaping, health systems strengthening and applications of AI to global health.
Incubators:
we support other organisations to identify potentially cost-effective interventions and create programs that we would be excited to support in the future (e.g., the
Clinton Health Access Initiative’s Incubator
). For example, we funded a program to provide diarrhea treatment to children in Nigeria that we co-designed with CHAI through the Incubator program. Some of this work could fall under the remit of the Cause Prioritization Lead where it overlaps with our emerging cause areas.
Team values
We think our research team has unique qualities:
We care deeply about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
The Cause Prioritization lead must have quantitatively-oriented advanced degrees and substantial relevant experience using empirical tools to make rigorous, evidence-based decisions in the real world. Practically, our senior research staff typically has 5-10 years of post-grad work experience prior to joining GiveWell. We're happy to consider applicants who do not have advanced degrees, but we'll look for a commensurate amount of relevant experience. You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re unusually curious—you ask lots of questions, and you're willing to interrogate others' work. Your curiosity also extends to your own work, and you aren’t defensive when your research comes under scrutiny.
You're a generalist and agile —you are able to get up to speed quickly on new topics and you feel comfortable task-switching. You are comfortable pivoting your focus as we learn new information, and are continuously reassessing promisingness.
You're a strong strategic thinker. You find ways to impose structure on a broad and undefined problem (e.g., how should your team prioritise work across a huge range of potential cause areas), you can develop and articulate a vision to your team, and build processes to execute that vision.
You're excited by people management. You take other team members' professional development seriously, and can provide a supportive environment whilst also delivering constructive feedback.
You're able to quickly hone in on the crux of the argument when assessing other people's work, probing on the most decision-relevant assumptions even in fields where you have limited contextual knowledge.
You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that underlie your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. We'll cover relocation expenses for candidates who wish to move to any of our physical office locations.
International work: We are happy to employ staff internationally on a case-by-case basis. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
If you want to work in the United States and need a work visa, we’ll do our best to sponsor it (and also cover up to 100% of relocation expenses on a case-by-case basis). Please note that government entities ultimately dictate our ability to sponsor visas.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations.
Miscellaneous details:
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials and interviews. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
The application deadline for this role is
October 30th
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a motivated and proactive Business Development Representative to strengthen our Sales Team and support the continued growth of our international business. In this role, you will develop new business opportunities, manage customer relationships within an assigned region, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
You will take ownership of both outbound sales activities and inbound leads, guide customers through the Xometry platform and ordering process, and maintain a healthy sales pipeline. This position is ideal for someone who combines strong communication skills with a commercial mindset, customer focus, and the ambition to grow in a fast-paced international environment.
How You’ll Contribute:
Business Development and Pipeline Growth:
Develop and expand the customer base through proactive outbound sales activities and effective inbound lead management
Identify and unlock new business opportunities across both acquired and assigned customer accounts
Build and maintain a healthy sales pipeline to support the company’s growth
Achieve individual sales targets, established sales plans, and performance KPIs
Customer Relationship Management:
Build strong, long-term relationships with small and medium-sized businesses across various industries
Represent Xometry professionally in all customer interactions
Maintain regular communication with customers through calls, emails, online meetings, and messaging platforms
Ensure a high level of customer satisfaction through responsive and customer-oriented support
Identify upselling and account development opportunities within the existing customer base
Customer Support and Account Development:
Handle incoming customer requests promptly and professionally
Support customers with account usage, request submissions, and order placement
Guide customers through Xometry’s platform, products, and services
Follow up on open opportunities and support customers throughout the sales process
CRM and Sales Operations:
Maintain accurate, complete, and high-quality customer and sales data in Salesforce
Document customer interactions, opportunities, and follow-up activities consistently
Monitor customer payments and follow up when necessary
Collaborate with internal teams to ensure a smooth customer experience and timely resolution of issues
What You’ll Bring to Xometry:
Initial professional experience 3+ years in sales, business development, customer success, or account management
Strong interpersonal and communication skills, with the ability to build trust and deliver results
Commercial mindset and motivation to achieve individual sales goals and KPIs
German language
for daily customer communication and international collaboration
Fluent English
for internal communication
Ability to negotiate and communicate professionally with customers from different countries and cultural backgrounds
Technical mindset and the ability to quickly understand product and manufacturing specifics
High level of responsibility, flexibility, determination, and personal ownership
Strong social intelligence, empathy, and a customer-oriented communication style
Experience working with CRM systems, preferably Salesforce, would be an advantage
International experience, including experience living or working abroad, would be an advantage
Current residence in one of the following hiring locations:
Bulgaria, Sofia
Location: Remote (in some time - Hybrid)
What Xometry Offers You:
Transparent Compensation:
A fixed salary combined with an uncapped commission structure
Remote Work:
The opportunity to work fully remotely
Corporate Equipment:
A corporate laptop, corporate IP telephony, and the tools and systems needed for effective remote work
International Environment:
Collaboration with colleagues and customers from different countries and industries in an English-speaking global team
Meaningful Ownership:
The autonomy to develop customer relationships, manage sales opportunities, and directly contribute to Xometry’s international growth
Career Growth:
Opportunities to develop your sales expertise and grow professionally within a fast-growing global company
Structured Onboarding:
A comprehensive onboarding program covering the company’s tools, systems, products, and sales processes
Learning Opportunities:
Free corporate English and German language courses, as well as access to professional development and knowledge-sharing activities
Open and Supportive Culture:
A collaborative, trust-based environment that values initiative, practical ideas, fast decision-making, and individual contribution
Well-Being and Social Impact:
Regular well-being initiatives and opportunities to participate in global charity projects
Team Connection:
Team meetings and company events organized from time to time
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Europe
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £80,000 – £115,000
📍 Ireland: €60,000 – €86,250
📍 Western/Northern Europe: €54,800 – €105,225
📍 Southern Europe: €40,800 – €92,738
📍 Central & Eastern Europe: €41,250 – €77,699
📍 South-Eastern Europe / Balkans: €36,195 – €62,159
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Security team ensures that while AI moves at breakneck speed, everyone driving the racecar is wearing a seatbelt. We secure LangChain's core platform and protect AI agents from emerging threats. We work across the stack so developers can confidently ship from prototype to production without compromising on safety or privacy.
ABOUT THE ROLE
You'll be the hands-on detection and response engineer responsible for how we see, stop, and learn from threats across LangChain's production platform, cloud infrastructure, and the services that host and execute agentic workloads. You'll partner closely with Product Security to turn threat models, vulnerabilities, and incidents into telemetry, detections, and durable defenses. Your primary focus is engineering: building detection, investigation, and response systems that scale the Security team's impact beyond what manual operations allow. We are looking for engineers who think like builders, not just operators — strong software skills are a must.
This role participates in an incident on-call rotation, but its core focus is engineering systems that reduce risk, speed up investigations, and make incidents less frequent and less costly.
Location/City: San Francisco or NYC
WHAT YOU'LL DO
- Own the detection lifecycle: Translate threat models, incidents, and attacker behavior into telemetry requirements and detections-as-code. Validate coverage, measure signal quality, tune false positives, and continuously test whether defenses work.
- Build security monitoring and telemetry: Design the telemetry pipeline end-to-end across cloud (GCP/AWS), Kubernetes, and the LangSmith/LangGraph control plane. Instrument services, define the signals that matter, and make security data reliable and useful.
- Engineer investigations and threat hunting: Build tools and workflows for proactive hunting, evidence collection, incident scoping, and containment. Turn investigation findings into new detections and lasting improvements.
- Use agents to scale the team: Build reliable internal AI agents and automation that triage alerts, enrich findings, gather evidence, scope incidents, and accelerate routine security work. Design human-in-the-loop controls and evaluations so automation is safe, observable, and trustworthy.
- Lead incident response and participate in on-call: Triage, scope, contain, and remediate security incidents, then drive postmortems that produce durable engineering changes.
- Partner with Product Security: Turn product threat models and vulnerability findings into production monitoring, and feed real-world detection and incident learnings back into secure design.
WHAT YOU'LL BRING
- 5+ years in security engineering, with meaningful experience in detection engineering, security operations, or incident response — and the software skills to build your way out of repetitive work.
- Strong software engineering in Python or Go (TypeScript a plus). You design maintainable systems and write production code, not just one-off scripts.
- Cloud and Kubernetes detection depth: Experience with GCP or AWS logging, Kubernetes audit and runtime telemetry, workload identity, and turning raw signals into actionable detections.
- Detection and adversary expertise: The ability to model realistic attacker behavior, hunt across complex systems, test detection coverage, and distinguish meaningful signal from noise.
- Hands-on incident response: You've participated in on-call, led incidents, and written postmortems that changed how a team operates.
- Experience building reliable automation or developer-facing systems: You can design APIs and workflows, instrument what you build, evaluate quality, and operate it in production.
- A pragmatic product mindset: You can identify users and requirements, prioritize the highest-leverage problems, define success, and ship iteratively.
NICE TO HAVE
- Experience building or operating AI agents for security workflows such as alert triage, investigation, evidence collection, or human-in-the-loop response.
- Proficiency using AI tooling to accelerate security investigations and engineering work.
- Understanding of AI threats, adversarial testing, and the security boundaries of LLM and agent workloads.
- Exposure to SOC 2 or ISO 27001 monitoring and evidence automation.
- Experience with infrastructure as code such as Terraform or Helm.
- Experience securing both SaaS and self-hosted or air-gapped deployments.
Annual salary range: $185,000- $250,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts.
What you'll do at Figma:
Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation
Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities
Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed
Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region
Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging
Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business
We'd love to hear from you if you have:
7+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Experience managing strategic accounts and understanding of our technical and competitive landscape
Track record of adapting strategy and execution as business needs evolve
Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team
Track record of increasing customer satisfaction and building lasting customer relationships
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a Business Development Representative (BDR) to join our Dublin office and help accelerate pipeline generation. This role is ideal for someone with 9+ months of experience in technology sales who thrives in outbound prospecting, account research, and consultative discovery conversations. Experience selling into data, analytics, cloud, or infrastructure teams is a strong plus.
As an BDR you’ll identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
What You’ll Do
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline targets
Skills We’re Looking For
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
German Speaking
Bonus Skills
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
#LI-LA1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Technical Program Manager for our Engineering Operations team to help us reach our goals and make our Engineering team the best it can be!
The mission for the Staff Program Manager, Engineering Operations, is to maintain and accelerate the highest level of execution excellence of Fivetran engineering. Our Engineering organization comprises several global functional groups that use a range of processes, systems, tools, and KPIs to jointly deliver best-in-class data pipelines and drive innovation.
The role focuses on increasing the efficiency and effectiveness of one or more of our Engineering functions in delivering our strategic objectives by streamlining engineering processes and leading major initiatives, such as process and efficiency improvement projects & programs.
As the majority of the processes are in the software development industry, the role assumes you have broad experience in software development and have led multiple programs that shipped software from start to finish. You have worked closely with cross-functional teams with design, research, product, and engineering. Preferably, you work at a tech company and are heavily involved in engineering operations, with a deep understanding of how engineering processes work under the hood and how to take them to the next level.
We want you to bring your passion for problem-solving, experience in the tech world, and the drive to help us get to the next level, and have some fun along the way.
This is a full-time position based out of our Bengaluru office.
Technologies You’ll Use
Jira, Google Workspace, Notion, Claude Cowork/Code, Slack, Lucidchart, Looker, BigQuery, ChatGPT/codex
What You’ll Do
Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering processes so they are simple, value-oriented, and scalable.
Oversee operations for your respective global group, with a particular focus on increasing efficiency, stability, and effectiveness in delivering their strategic objectives.
Act as a strategic partner for the global group leader regarding short and long-term vision, planning (quarterly and annual), and execution, as well as establishing and tracking engineering OKRs and KPIs. All this with consistent alignment with engineering-wide policies and practices.
Maintain the engineering process library and improve it in collaboration with process owners, other operations managers, the PMO, engineering leadership, and leadership of partnering departments such as Product, Analytics, and Design.
Lead and manage process and efficiency improvement programs aiming to set up or improve engineering and cross-departmental processes, from problem definition and data analysis through solution proposal, stakeholder alignment, and execution — resulting in documented, repeatable, and measurable processes.
Collaborate and openly debate with the team of operations managers to manage engineering initiatives, solve problems, discuss challenges, and learn more about critical issues as a group of Engineering Operations.
Work with Engineering teams to ensure adherence to operational processes, conduct process audits and check-ins, and discuss opportunities for improvement with senior engineers and engineering leadership, identifying opportunities to optimize and automate routine operations.
Provide leadership, improvement, and support of our internal knowledge management process and information structure in collaboration with PMO, technical enablement teams, and technical writers.
Support the coordination, preparation, and delivery of company-wide engineering updates and events.
Act as a role model and a champion for operational excellence, project management practices, risk management, and security practices.
Skills We’re Looking For
10+ years of experience in technical/operations management in the technology/software development industry.
Ability to work directly with senior leadership on strategic programs, including leading cross-functional R&D initiatives from start to finish.
Comfortable navigating ambiguity, working independently, and problem-solving within fast-paced and constantly changing environments.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Ability to identify and meet with key players and stakeholders to shape consensus collectively and engage in dialogue to reach a conclusion, compromising as necessary for results.
You are fearless, goal-focused, and pragmatic, and you understand the complexity of working with a multitude of different teams and people.
You are recognized as a go-to expert in one or more engineering operations domains (e.g., System Design, Data Architecture, Infrastructure Management, including cost management, Quality) and use that expertise to drive innovation in how your global group approaches them - not just facilitate conversations, but shape and influence the technical direction of SDLC and process decisions.
Stays current on industry trends and business developments relevant to engineering operations, and applies that context to inform recommendations and decisions.
Ability to leverage AI to increase your own productivity and leverage it in the solutions you're building.
(Optional)Bonus Skills
Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs.
Familiarity with project management tools like Jira, knowledge management tools like Notion, and analytical tools like Looker and Sigma.
Experience working with cloud platforms and SaaS companies is a plus.
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-Hybrid
#LI-LA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues.
Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules.
Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies.
Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate.
Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies.
Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally.
Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2).
What We Look For In You
Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred.
At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4.
Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules.
Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus.
Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments.
Be proactive, strategic, and able to direct cross-regional financial systems independently.
Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally.
Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The mission of the Engineering Program Management Office (PMO) is to implement program and project management methodologies that enable Fivetran to deliver complex products and initiatives on time and within expectations. In addition, the Engineering PMO serves as the subject-matter expert on project and program management standards, directing a department-wide approach to project delivery and communication. You will help plan, track, and execute the company's most critical and cross-cutting product and engineering objectives. You will be responsible for leading cross-functional teams, managing complex programs and projects, and ensuring the timely delivery of high-quality solutions that meet the needs of our customers. You will communicate and work in close collaboration with partners across the engineering team as well as other business partners to achieve this vision.
This is a full-time position based out of our
Novi Sad, Serbia office
.
Technologies You'll Use
G Suite, AI LLM and Agents (Claude Code, Gemini, ChatGPT, and similar), Jira, Looker, Graphana, Lucid Charts, Workday, Sigma, Figma.
What You’ll Do
Program/Project Management
Manage key engineering projects, and/or programs, or initiatives from initiation to closing.
Provide regular status updates on a variety of internal channels to all levels of the organization.
Define program charters, plans, and schedules. Drive Program execution.
Drive Product representatives in providing timely direction and requirements.
Lead internal cross-functional teams in engineering and validation activities.
Ensure tight inter-team coordination and communication.
Digest, understand, and communicate complex, technical/engineering issues.
Identify and resolve conflicts or issues quickly, efficiently, and effectively.
Surface and mitigate risks or defects, and lead technical task forces to ensure proper risk responses or issue resolution.
Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.
Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.
Work closely with product management, data analytics, enablement & support.
Define and own specific program metrics and objectives.
Track and report on PMO KPIs.
Process Improvement
Act as a role model for project management processes.
Surface feedback and enhancement to processes.
Align stakeholders and team members towards project management best practices.
Skills We’re Looking For
2+ years of experience in a technical position (software engineer, QE, platform engineer, etc.)
6+ years of experience in technical project/program management
Software project management experience is a strong plus
Agile and waterfall project/program management experience
Familiarity with project management tools like Jira, Trello
Can lead large and complex initiatives with minimal oversight.
Can introduce structure and order in volatile conditions.
Can clarify vague goals and requirements.
AI LLMs and AI Agents usage proficiency.
In-depth knowledge of the technologies and methodologies used in program management.
Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
You can facilitate discussions with engineering subject-matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), and Quality in the context of engineering operations.
Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Proficient in addressing technical issues and providing effective mitigation plans.
Can align team members to program goals and objectives.
Conveys a clear understanding of how own activities relate to critical business drivers.
Discourages “us vs them” thinking in self and others.
Stays calm and professional even when situations become difficult.
Bonus Skills
Start-up experience a strong plus
PMP certification is a plus
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-NR1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You'll Be Doing
Manage the day-to-day operations of the customer service team, continuously improving service quality, customer experience, and team efficiency.
Monitor and analyze key customer service metrics, identify issues and root causes through data, and develop and drive improvement plans.
Independently conduct data analysis, prepare business reports, and perform regular reviews to support team decision-making.
Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery.
岗位职责:
负责客服团队日常运营管理,持续提升服务质量、用户体验及团队效率
关注并分析客服核心数据,通过数据发现问题、定位原因,并制定和推动改善方案
独立完成客服相关数据分析、业务报告及阶段性复盘,为团队决策提供支持
主动运用 AI 提升工作效率,包括数据分析、报告生成、信息处理及简单任务/工作流搭建
持续优化客服流程、SOP、知识库及相关效率工具
协同产品、运营、技术等团队解决业务问题,推动项目高质量、按时交付
What We Look For In You
Strong Judgment & Problem-Solving:
Demonstrate strong comprehension and judgment, with the ability to quickly identify the core of a problem. Able to make sound assumptions based on experience, determine a reasonable path forward, and make high-quality decisions even when facing unfamiliar situations or incomplete information.
Hungry & Strong Drive:
Demonstrate strong curiosity and a solution-oriented mindset, with a habit of digging into the “Why” behind problems. Proactively seek better solutions, mobilize resources across teams, drive issues through to resolution, and take ownership of results.
Bilingual proficiency in Mandarin and English as working languages:
Able to communicate effectively in both written and spoken Mandarin and English, participate in bilingual meetings and work presentations, and regularly engage with Mandarin-speaking clients and stakeholders to ensure clear and effective communication.
Data Analysis:
Proficient in Excel and other
data tools
, with the ability to independently perform data analysis, prepare reports, identify issues, and generate actionable business insights.
Practical AI Skills:
Have proven experience using AI to improve work efficiency. Able to effectively use AI for data analysis, reporting, information summarization, and building simple AI-powered tasks or workflows.
Relevant experience in customer service, customer experience, or customer service operations, with solid team management experience.
Strong ownership, self-motivation, and a growth mindset, with a willingness to continuously learn, innovate, and improve.
任职要求:
认知判断力强:
具备敏锐的理解和认知能力,能够快速抓住问题本质;面对未知或信息不完整的情况,能够结合经验进行预判,找到合理路径并做出高质量判断
进取心 & 推动力强:
有强烈的求知求解欲,习惯深入理解事情背后的 Why;面对困难能够主动寻找更优解,积极协调团队内外资源,持续推动问题解决并对结果负责
中英双语可作为工作语言:
能够进行中英文书面及口头沟通,参与中英文会议及工作汇报;工作中需频繁对接中文客户及利益相关方,确保沟通准确、高效
具备数据分析能力:
熟练使用 Excel 等数据工具,能够独立完成数据统计、分析及报告,并从数据中发现问题、形成业务洞察
具备实际 AI 应用能力:
有真实的 AI 提效案例,能够熟练使用 AI 辅助数据分析、数据报告、信息总结等工作,并能搭建简单的 AI 任务或工作流
具备客服、客户体验或客服运营相关工作经验,有一定团队管理经验
具备较强的责任感、自驱力和成长意愿,愿意持续学习、创新和自我迭代
Benefits & Perks:
Competitive remuneration package (Base Salary + Yearly Bonuses)
Meal allowance
Unlimited transport allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote USA
Workplace: remote
ABOUT THE OPPORTUNITY
Xsolla is seeking a Head of Fund Operations to stand up and run the operating machinery of the Xsolla Credit Fund. You have taken a private fund from formation through first close before, and you know the full stack: structure and LPA work with counsel, service-provider selection, LP onboarding, capital calls, valuation policy, reporting, and audit readiness.
This is a builder's mandate. You will design the fund's operating playbook, run it, and document it so the fund operates to institutional standards from day one — and mentor the junior operations hires who join as the fund scales.
The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).
For more information, visit xsolla.com.
Responsibilities
Fund Formation and Structuring
Drive fund formation
with external fund counsel: vehicle and jurisdiction selection, LPA and side letters, GP and management company setup, and the regulatory perimeter.
Own the LPA from the operator's seat:
terms, economics, and governance mechanics — and translate them into operational reality once signed.
Service Provider Stack
Select and manage the provider stack:
fund administrator, auditor, tax advisors, banking/custody, and compliance vendors — and manage them to institutional standards.
Own provider economics:
negotiate scopes and fees; keep the fund's operating cost model lean and LP-defensible.
Fund Operations
Run the core machinery:
capital calls and distributions, LP onboarding and KYC/AML, expense management, and cash movement controls.
Own valuation and NAV:
valuation policy, NAV oversight with the administrator, and credit-fund specifics such as borrowing-base mechanics and leverage facility administration.
LP Reporting and Diligence Readiness
Build the reporting stack:
quarterly reporting (ILPA-aligned), capital account statements, and LP communications infrastructure.
Keep the fund diligence-ready:
DDQ responses, operational due-diligence readiness, and the operations sections of the data room — before LPs ask.
Compliance and Governance
Establish the policy framework:
valuation, allocation, conflicts, and ESG/AML policies; regulatory filings with counsel; audit coordination.
Design for scrutiny:
so every process has a documented owner, control, and audit trail that stands up to institutional operational due diligence.
Operating Playbook and Team Building
Codify the fund's operating playbook:
documented processes, controls, and owners for every core workflow — built for operational due diligence from day one.
Scale the function:
as the fund scales, build out and mentor the junior operations team (controller, fund accountants) and integrate with Xsolla's finance and legal teams.
Qualifications and Skills
Experience
7+ years in fund operations, fund CFO, or fund controllership roles at private credit or other private capital funds.
You have taken at least one private fund from formation through first close — this is the core requirement. You know what breaks, in what order, and how to prevent it.
Deep working knowledge of LPA terms, fund administration, capital call mechanics, and ILPA reporting standards.
Credit-fund specifics — leverage facilities, borrowing bases, loan administration, asset-level reporting — are a strong plus.
Skills and Competencies
Hands-on operator: comfortable being the entire operations function on day one, with providers as your leverage.
Rigorous documentation and controls discipline; you build processes that pass operational due diligence, not just processes that work.
Strong commercial judgment on provider selection, fee negotiation, and build-vs-outsource decisions.
Clear communicator who can explain fund mechanics to non-fund people — including investors, borrowers, and Xsolla leadership.
Education and Credentials
A bachelor's degree in finance, accounting, economics, or a related field; CPA, a CFA charter, or an MBA is preferred.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT THE OPPORTUNITY
Xsolla is seeking a Head of Underwriting to serve as the fund's senior credit authority alongside the Chief Credit Officer. You will design the underwriting framework from a clean sheet, lead the underwriting and structuring of the fund's first facilities, and stand in front of LPs as living proof that the fund underwrites to institutional standards.
This is a builder's mandate. You will codify how this fund underwrites — the credit playbook, standards, templates, and documentation that make the process repeatable and defensible — and, as the team grows, mentor the junior credit hires who operate it.
The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund, and sits on the fund's credit committee.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).
For more information, visit xsolla.com.
Responsibilities
Underwriting Framework and Credit Policy
Design the fund's underwriting framework from scratch:
credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
Build the data edge into the process:
integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage.
Deal Underwriting and Structuring
Lead the underwriting
of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
Structure facilities:
term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
Draft
and negotiate term sheets and credit documentation with borrowers alongside external counsel.
Credit Committee and Governance
Stand up and run the credit committee process:
present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
Establish portfolio monitoring:
watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.
LP Diligence and Fundraising Support
Be the credit face of the fund:
appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence.
Support capital formation:
help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation.
Credit Playbook and Team Building
Codify the credit playbook:
standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready.
Build the bench:
as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.
Qualifications and Skills
Experience
7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. You have seen what a fund needs before it has infrastructure.
Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.
Skills and Competencies
Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
Enjoys mentoring junior team members and building a strong credit culture as the team grows.
Comfort operating in a lean, fast-moving team where you build the machine you then operate.
Education and Credentials
A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT THE OPPORTUNITY
Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla's Capital Markets team covers investor relations across all of the company's strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).
For more information, visit xsolla.com.
Responsibilities
LP Relationships and Origination
Bring and grow the network:
activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions.
Engage principals:
represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor's mandate and ticket size.
Source and qualify the wider funnel:
from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit.
Steward each relationship
through diligence, negotiation, and commitment — and after the close, as the foundation of the fund's long-term LP base.
Follow-Through and Pipeline Discipline
Drive follow-through
from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale.
Prepare and send investor outreach and follow-ups;
capture meeting notes, next steps, and commitment tracking after every interaction.
Maintain clean CRM reporting:
pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP.
Provide regular internal fund progress reporting
to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales.
Fundraising Materials and Messaging
Support and continuously improve investor materials:
pitch deck, FAQs, data room, and meeting-specific talking points.
Refine LP messaging, fund thesis, objection handling, and investor segmentation
based on live market feedback.
Write concise, institutional-quality
investor emails, follow-ups, and presentation language.
Diligence and Fund Setup Support
Coordinate LP diligence requests
across internal Xsolla teams, external advisors, legal, finance, and leadership.
Support fund setup workstreams:
data room preparation and upkeep, reporting readiness, and document management.
Collect and synthesize investor feedback
on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design.
Cross-Product Fundraising Support
As capacity allows,
extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team.
Qualifications and Skills
Experience
7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising.
An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role.
A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle.
Direct exposure to private credit or first-time fund raises is a strong plus.
Skills and Competencies
Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision.
Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline.
Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads.
The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer.
Sound judgment and discretion when handling sensitive fund and investor information.
Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred.
Education and Credentials
A bachelor's degree in finance, economics, business, or a related field is preferred.
CFA / CAIA or relevant securities licenses are viewed favorably but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT YOU
We are looking for a Head of Fund Analytics & Automation who is a hands-on builder, rigorous with data, and fluent in finance conversations to join our Credit Fund team in the office of the Chief Credit Officer. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design, build, and operate the fund's entire data and automation stack end to end — and then own it as the fund goes live.
The credit fund is being built with a deliberately small team. Instead of hiring several analysts and operations staff, we want one senior technical hire who can do both: engineer the platform and sit across the table from investors and borrowers. Underwriting here is built on real payment telemetry — including Xsolla transaction data — and that data edge is the foundation of this role.
Strong SQL, Python, and production automation skills are essential, along with real experience in portfolio analytics, market risk, or credit. The ability to ship audit-grade systems and then defend the numbers in front of LPs and borrowers will be key to your success in this role. The role starts as a builder and becomes the owner-operator of the platform, with a growing seat in underwriting decisions and, as the platform and deal volume grow, scope to hire and lead a small team.
If you're passionate about applying AI-governed automation to private credit and love building the systems that let a lean team punch far above its weight, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
First 6 months — priorities in order
- Deal pipeline live: origination intake through credit committee, with the full audit trail. - Scoring data layer: borrower financials and payment telemetry ingested, stored, and under documented data contracts. - LP / fundraising pipeline instrumented, and first investor reporting shipped.
Explicitly out of scope: legal documentation, fund administration, and accounting — these sit with external providers.
Phase 1: Build (through first close)
Deal pipeline management
- Design and run the full deal workflow: origination intake, screening, scoring, credit committee, closing.
- Implement it as governed automation (workflow orchestration such as n8n or similar, with LLM-assisted steps where they add value): every automated output validated against a defined schema, low-confidence results routed to human review, and a complete audit trail suitable for LP due diligence.
Scoring and underwriting data layer
- Build the ingestion and storage layer for borrower financials and payments telemetry (including Xsolla transaction data) — PostgreSQL or equivalent, ETL pipelines, materialized views, documented data contracts.
- Develop credit scoring and forecasting models in Python, with proper train/test discipline, leakage and PII exclusion, and ongoing monitoring for drift and degradation.
- Maintain evaluation and regression checks so model and automation quality is measured continuously, not assumed.
Fundraising / LP pipeline
- Build and operate the investor pipeline: CRM automation, conference and referral pipeline tracking, follow-up orchestration, and data room preparation and upkeep.
- Instrument the pipeline so we always know conversion rates, stage aging, and next actions per LP.
Investor and borrower dashboards
- Ship reporting for both audiences: fund-level metrics for investors, facility-level metrics for borrowers.
- Numbers must reconcile to source systems and be reproducible outside the BI tool — audit-grade, not demo-grade. Tableau / Power BI or a lightweight web dashboard, whichever fits.
Reliability, cost, and security of the stack
- Budget caps and cost monitoring on all AI-assisted automation; regression canaries before changes ship.
- Access control and data protection appropriate for fund data: deny-by-default permissions, audit logs, strict handling of LP identities, borrower financials, and deal terms.
- Documented runbooks and handover-ready documentation as part of "done" — the stack must be operable by someone other than its author.
Phase 2: Operate (post-close)
- Move into an operating role on the underwriting side: portfolio monitoring, covenant and collateral tracking, scenario and stress analysis.
- Extend the platform to other investment types and support the capital formation team with the same pipeline and reporting infrastructure.
Client and investor facing
This is not a back-office role. The person will join investor and borrower meetings, present the dashboards and the numbers behind them, and field diligence questions directly. Fluency in finance conversations is as important as engineering. The person will also respond to LP operational due diligence questionnaires on the data and automation stack.
Qualifications and Skills
Required
- 7+ years across data analytics / data engineering, including recent hands-on experience building and running production automation (not prototypes or notebooks).
- Proven production experience with LLM-based automation: schema-validated outputs, human review gates, evaluation and regression testing, cost-tiered model routing.
- Strong SQL and Python; ownership of a PostgreSQL (or similar) data platform end to end — ETL, materialized views, performance tuning, data contracts.
- Workflow orchestration experience (n8n, Airflow, or comparable).
- BI and dashboarding: Tableau, Power BI, Qlik, or equivalent web dashboards; a track record of reporting that executives actually used for decisions.
- Security discipline for sensitive data: role-based access, deny-by-default policies, audit trails, PII handling.
- Finance background: degree in finance or quantitative field plus real experience in portfolio analytics, market risk, or credit — able to hold their own in an underwriting or investor conversation.
- Strong written and spoken English; comfortable presenting to senior external audiences.
Preferred
- Direct exposure to private credit, lending, or fund operations.
- Forecasting and statistical modeling track record (capacity planning, SLA/risk forecasting, or similar).
- Experience with embeddings / semantic search and multi-model AI setups.
- Web development ability (React / TypeScript or similar) for internal tools and dashboards.
- Experience in audited or regulated environments (SOC 2, fund audits, or equivalent).
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Fund Analytics & Automation — Credit Fund position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: South Africa
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a creative and strategic
Instructional Designer
to craft impactful learning experiences that combine the best of digital and human interaction. In this role, you will partner with subject matter experts and stakeholders to design modern, engaging programs for adult professionals—leveraging both evidence-based instructional design principles and the latest in generative AI technologies.
INFUSE Academy
drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results.
We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.
As we scale, we’re looking for a strategic and growth-oriented Instructional Designer to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.
Our L&D philosophy
We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.
We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.
We're looking for someone who:
Has a background in
instructional design
and
AI implementation
Understands the capabilities and limitations of
LLMs (like GPT-4)
Can prototype and configure
custom GPTs and similar AI tools
for learning solutions
Is
detail-oriented, innovative, and comfortable
in a fast-paced, iterative environment
Loves solving problems
creatively
and making learning experiences
smarter
and more
engaging
Key responsibilities
Collaborate with internal subject matter experts (SMEs) and key stakeholders to design and deliver effective blended learning programs that align with business goals
Apply principles of andragogy and evidence-based instructional design to create engaging, learner-centric experiences for adult professionals
Design and curate blended learning solutions using a mix of learning formats (e.g., eLearning, self-paced modules, virtual training sessions, and on-the-job activities)
Ensure instructional consistency, accessibility, and relevance of content across delivery modes
Leverage generative AI tools, including designing and deploying custom GPTs, to support learning
Manage project timelines, resources, and communication workflows to ensure the timely and organized execution of learning initiatives
What we offer
A dynamic and supportive team environment focused on innovation in learning.
Meaningful involvement in training initiatives with global impact.
Career growth potential within a fast-paced, purpose-driven team.
Access to cutting-edge e-learning tools and approaches.
Access to high-quality professional development resources and marketing insights.
If you recognize yourself in this and are up to the challenge, we’d be happy to hear from you!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Slovenia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a creative and strategic
Instructional Designer
to craft impactful learning experiences that combine the best of digital and human interaction. In this role, you will partner with subject matter experts and stakeholders to design modern, engaging programs for adult professionals—leveraging both evidence-based instructional design principles and the latest in generative AI technologies.
INFUSE Academy
drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results.
We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.
As we scale, we’re looking for a strategic and growth-oriented Instructional Designer to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.
Our L&D philosophy
We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.
We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.
We're looking for someone who:
Has a background in
instructional design
and
AI implementation
Understands the capabilities and limitations of
LLMs (like GPT-4)
Can prototype and configure
custom GPTs and similar AI tools
for learning solutions
Is
detail-oriented, innovative, and comfortable
in a fast-paced, iterative environment
Loves solving problems
creatively
and making learning experiences
smarter
and more
engaging
Key responsibilities
Collaborate with internal subject matter experts (SMEs) and key stakeholders to design and deliver effective blended learning programs that align with business goals
Apply principles of andragogy and evidence-based instructional design to create engaging, learner-centric experiences for adult professionals
Design and curate blended learning solutions using a mix of learning formats (e.g., eLearning, self-paced modules, virtual training sessions, and on-the-job activities)
Ensure instructional consistency, accessibility, and relevance of content across delivery modes
Leverage generative AI tools, including designing and deploying custom GPTs, to support learning
Manage project timelines, resources, and communication workflows to ensure the timely and organized execution of learning initiatives
What we offer
A dynamic and supportive team environment focused on innovation in learning.
Meaningful involvement in training initiatives with global impact.
Career growth potential within a fast-paced, purpose-driven team.
Access to cutting-edge e-learning tools and approaches.
Access to high-quality professional development resources and marketing insights.
If you recognize yourself in this and are up to the challenge, we’d be happy to hear from you!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Tokyo, Japan
leadUnited States + International (Remote)
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