Location: Brisbane, Australia
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse.
In this role, you will
Build agentic capabilities:
design and ship production agent workflows, including orchestration, tool calling, MCP servers, skills and context management.
Ground AI in data:
build retrieval, search and data-querying capabilities across our data platforms, including Snowflake Cortex and Databricks.
Own quality in production:
design and evolve evaluation, monitor quality, feedback, cost and latency, and make improvements to accuracy and robustness
Build in safety and security:
implement guardrails that keep responses within agreed scope, and ensure each customer's data and context stay securely isolated.
Ship through automation:
deploy AI components through version-controlled pipelines, promoted consistently across environments and regions.
Integrate across teams:
work with data engineering, platform and deployment teams to bring AI capabilities into the VALD product suite.
Shape what gets built:
influence architecture and product decisions, and proactively find ways to improve robustness.
Is this you?
This is a hands-on engineering role for builders, not a research or manual testing position. You don't need every tool on this page. We'd rather hear about one difficult AI system you've built to solve a business problem and maintained in operation, rather than a long list of technologies you've used. We're chasing:
Strong software engineering skills
in modern languages, with the depth to own what you build through deployment and operation.
A record of shipping
LLM-powered or agentic products through to production.
Hands-on experience evaluating AI systems
and using the results to drive decisions.
Practical experience
with retrieval, tool use and agent design.
A clear communicator
who can explain trade-offs to non-technical stakeholders.
Beneficial experience:
Azure
MCPs
AI in health and regulated environments
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
We have a range of benefits we offer to our team, such as:
The opportunity to work in a company that is redefining allied healthcare.
Working with a range of high-performing individuals and teams across a range of disciplines.
Working with contemporary tooling on industry first applications.
Casual work attire.
Chefs that prepare you delicious fresh breakfast and lunch.
An on-site barista to make your coffee just as you like it.
A team gym, masseuse, and access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Salary: Up to $200,000 / year
Location: Brisbane, Australia
VALD
is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse.
In this role, you will
Serve as a data product owner for business-facing dashboards and insights tools - ensuring they align with stakeholder needs and drive measurable impact.
Partner with Commercial, Product, and Customer Success teams to gather requirements, define key metrics and build reliable, trusted datasets that power self-serve analytics and business decisions.
Design, develop, and own dashboards that track client engagement, retention, renewals - delivering clear, actionable insights to the Commercial and Customer Success teams.
Build and maintain scalable analytics pipelines in Azure Databricks to support client-facing and internal reporting across the commercial function.
Apply best practices in analytics engineering and dimensional modelling to create scalable, well-documented data models for use across reporting and forecasting tools.
Work with the business to continuously improve data generation processes across key domains including product usage, client health, and commercial performance.
What we are looking for
Our ideal candidate has:
Has a strong passion for improving business outcomes and delivering measurable value through data
Brings proven experience as an Analytics Engineer, building trusted, scalable data models on platforms such as Azure Databricks and Azure SQL (or similar)
Partners with, and effectively manages stakeholders to translate business questions into clear, actionable data solutions
Is highly proficient in Spark SQL, PySpark, and T-SQL (or similar) for transforming and modelling data to support commercial analytics use cases
Designs and delivers high-quality semantic models and dashboards (Databricks, Power BI or similar), with a strong focus on metric definition and usability
Has deep experience with dimensional (Kimball) data modelling to support analytics at scale
Champions data quality, governance, and Master Data Management (MDM) to ensure consistency, accuracy, and trust across data assets
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
We have a range of benefits we offer to our team, such as:
The opportunity to work in a company that is redefining allied healthcare.
Working with a range of high-performing individuals and teams across a range of disciplines.
Working with contemporary tooling on industry first applications.
Casual work attire.
Chefs that prepare you delicious fresh breakfast and lunch.
An on-site barista to make your coffee just as you like it.
A team gym, masseuse, and access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Salary: Up to $175,000 / year
Location: Seoul, South Korea
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice.
WHAT YOU'LL ACHIEVE:
- Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined.
- Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track.
- Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly.
- Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership.
- Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs.
- Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value.
- Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement.
- Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Proven track record of designing and deploying AI-powered workflows or agents in production for customers.
- Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
- Professional fluency in Korean and English.
NICE TO HAVES:
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes.
- Experience enabling or co-delivering with implementation partners.
- Previous experience in a fast-paced, high-growth technology environment.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are building a scalable financial operations platform to support the accurate movement, recording, reconciliation and reporting of fiat and digital assets. The Head of Financial Operations Platform will define and deliver the architecture that connects our trading, payment, banking, custody, blockchain, wallet and finance systems.
This is a senior, hands-on platform leadership role. The successful candidate will establish trusted books and records, automate settlement and reconciliation, create effective exception workflows and give Operations and Finance the tools required to maintain accurate client and corporate asset records on a daily and, where feasible, near-real-time basis.
The role owns platform capability and delivery. Client Asset Operations and Finance retain responsibility for executing, reviewing and signing off the underlying operational and accounting controls.
What You Will Own
Product strategy and multi-year roadmap for the financial operations platform.
The canonical transaction and financial-event model across fiat and digital assets.
Client and corporate asset subledgers, balances, positions, journals and transaction histories.
Settlement and asset-movement workflows across banks, payment providers, custodians, wallets, blockchains and trading venues.
Multi-way transaction- and balance-level reconciliation across operational sources, internal records and the finance system.
Exception management, operational dashboards, control evidence, audit trails and management reporting.
Build-versus-buy assessments, strategic vendors, migration, backfilling, parallel runs and legacy-process retirement.
First Year Outcomes
Document the end-to-end transaction, asset and accounting architecture.
Establish an approved platform roadmap and target operating model.
Define the canonical financial-event, subledger and reconciliation data model.
Deliver systematic reconciliation for the highest-risk fiat and digital asset flows.
Introduce centralized exception ownership, ageing, escalation and evidence.
Reduce spreadsheet dependency and engineering-dependent investigations.
Improve alignment between operational records, customer liabilities, external asset records and the finance system.
Deliver a credible path from daily controls to near-real-time monitoring for material flows.
What You’ll Be Doing
Product Strategy and Architecture
- Establish the target vision, operating principles and roadmap for ledger, settlement, reconciliation and client asset controls.
- Map end-to-end funds and asset flows across deposits, withdrawals, trades, fees, transfers, financing, staking and other relevant products.
- Partner with Architecture and Engineering to define scalable services, APIs, event schemas, data contracts, system boundaries and resilience requirements.
- Make evidence-based build-versus-buy decisions and prevent fragmented point solutions from becoming the operating model.
Ledger and Books and Records
- Define requirements for double-entry ledgering, journals, balances, positions and transaction traceability.
- Establish clear lineage from the originating operational event through the subledger and financial reporting environment.
- Ensure the platform handles reversals, corrections, fees, foreign exchange, internal transfers, failed transactions, duplicated events and delayed events.
- Work with Finance to maintain controlled alignment between operational books and records and the ERP or general ledger.
Settlement and Reconciliation
- Design workflows for fiat and digital asset settlement, including cut-offs, confirmations, status management, retries and failure handling.
- Build automated multi-way reconciliation across trading engines, payment systems, banks, custodians, wallets, blockchain records, subledgers and ERP systems.
- Define configurable matching rules, tolerances, materiality levels, frequencies and escalation thresholds.
- Create near-real-time detection for missing, duplicated, delayed or incorrectly recorded transactions where feasible and proportionate.
Operational Tooling and Controls
- Build operator interfaces that support investigation and resolution without routine dependence on engineering queries or spreadsheets.
- Incorporate maker-checker approvals, role-based access, segregation of duties, evidence retention and complete audit histories.
- Define monitoring and alerting for data completeness, balance integrity, settlement failures, reconciliation breaks and control execution.
- Support audit, regulatory examination and financial-reporting requirements with reproducible system evidence.
Delivery and Stakeholder Leadership
- Lead discovery, requirements definition, prioritization, testing, rollout and post-launch improvement.
- Write clear product requirements, workflow diagrams, data definitions, control requirements and acceptance criteria.
- Coordinate operational readiness across Product, Engineering, Operations, Finance, Treasury, Custody, Risk and Compliance.
- Lead data migration, backfilling and parallel-run validation before replacing existing controls or processes.
- Communicate roadmap priorities, risks, dependencies and measurable outcomes to senior management.
What We Look For In You
Eight or more years in fintech, financial services, digital assets, brokerage, custody, payments or capital-markets technology.
Five or more years of product-management, platform leadership, technical program leadership or comparable engineering experience.
Demonstrated delivery of a ledger, reconciliation platform, settlement system, payments infrastructure, brokerage books-and-records platform or digital asset back office.
Strong understanding of transaction lifecycles, balances, positions, journal entries, reconciliation and financial controls.
Technical fluency with APIs, event-driven systems, data schemas, batch and streaming pipelines, integrations, idempotency and failure handling.
Ability to work directly with transaction-level data; practical SQL proficiency is strongly preferred.
Track record of delivering mission-critical systems in regulated or control-intensive environments.
Strong written communication, structured problem-solving and senior stakeholder-management skills.
Nice to Haves
Experience with both fiat and digital asset transaction flows.
Knowledge of blockchain transactions, wallets, custodians and on-chain settlement.
Experience integrating with ERP systems such as Oracle, SAP, NetSuite or Microsoft Dynamics.
Familiarity with client asset segregation, safeguarding, books and records or comparable regulatory requirements.
Experience with high-volume, continuously operating financial platforms.
Knowledge of double-entry accounting and financial-close processes.
Experience replacing manual reconciliation with automated platform capabilities.
Experience assessing or implementing platforms such as Crypto or comparable ledger, reconciliation and digital asset accounting solutions.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Metn, Lebanon
Head of AI Transformation
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost.
If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.
About the Role
Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes.
The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams.
In this role, you will:
Your mandate spans four workstreams.
AI-native software development
Own the strategy and operating model for AI across planning, development, review, testing, and release.
Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work.
Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team.
Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output.
Everyone is an AI builder.
Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders.
Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions.
Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last.
Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool.
AI-native internal tooling
Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception.
Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them.
Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work.
AI-powered customer features
Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend.
Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature.
Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency.
Across all workstreams
Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption.
Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors.
Mentor engineers and builders across the company to raise AI fluency and engineering excellence.
Report progress, trade-offs, and results clearly to leadership.
Key Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level.
Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails.
Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams.
Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure.
Experience defining engineering standards, governance, or operating models and getting them adopted at organization level.
A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing).
Proven ability to influence without authority across engineering, product, and business functions.
Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences.
Nice to Have
Production ML experience in personalization, search and recommendations, or fraud detection.
Experience enabling non-engineers to build with AI or low-code tools.
Experience managing LLM cost, usage, and vendor strategy at scale.
Experience as a Tech Lead Manager or leading a small engineering team.
Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS.
Previous experience with food delivery, e-commerce, or on-demand platforms.
Public work on AI engineering: talks, writing, or open-source contributions.
Why Toters?
Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership.
Flexible work environment with hybrid-friendly roles.
Opportunity to lead impactful initiatives and shape technical strategy.
Collaborate with talented engineers while growing your career.
Strong culture of mentorship, collaboration, and continuous learning.
Direct impact on products used by thousands of customers every day.
Competitive compensation package.
Exclusive discounts on Toters orders.
First-class medical insurance.
Location: Strasbourg, France
We currently have a vacancy for a
Senior Security Engineer
to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks
Develop, implement, maintain, test, and continuously improve cybersecurity solutions, products and services;
Integrate cybersecurity technologies into the organization's infrastructure, ensuring secure configuration, optimal performance and operational resilience;
Implement, monitor, and maintain security controls, procedures, patches, and system hardening measures to address vulnerabilities and ensure compliance with security policies;
Assess, monitor, and report on the security posture and performance of systems, services, and cybersecurity solutions, recommending improvements where appropriate;
Provide cybersecurity support and technical guidance to users, customers, and internal stakeholders;
Collaborate closely with Operations and cross-functional teams to implement, maintain, and optimize security-related processes and operational activities;
Develop scripts, automation, and software components to support cybersecurity operations, improve efficiency, and enhance security capabilities;
Identify, troubleshoot, and resolve security-related issues, ensuring timely remediation and continuous service improvement;
Prepare technical documentation and communicate security updates, recommendations, and progress to relevant stakeholders;
Work collaboratively with team members and business stakeholders to deliver secure, reliable, and resilient technology solutions.
Requirements
University degree in IT or relevant discipline, combined with minimum 10 years of working experience in software systems security, cyber security and information security practices;
Proven experience designing, developing, and delivering end-to-end authentication, authorization and data protection solutions for enterprise environments;
Proven experience with enterprise security technologies and protocols, including SSL/TLS, X.509, SAML, OAuth, OpenID Connect, JWT, AWS KMS, KMIP, and PKCS#11;
Experience designing, developing and securing both on-premises and cloud-based security solutions;
Experience securing complex enterprise environments, including data centers and distributed infrastructures;
Experience applying Secure Software Development Lifecycle (SSDLC) principles and security-by-design practices;
Experience working in Agile software development environments and using modern collaboration and DevSecOps tools;
Knowledge of programming and scripting for developing, automating, and integrating cybersecurity solutions;
Knowledge of Linux and Unix operating systems, including secure configuration, administration and system hardening.
Knowledge of network architecture and security, including TCP/IP, HTTP/HTTPS, IPsec, routing protocols, firewalls, routers and switches;
Knowledge of cryptographic concepts and algorithms, including AES, GCM, PBKDF2, HMAC, SHA-2 and key management principles;
Knowledge of operating system security, network security, security controls and modern cybersecurity technologies.
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
.
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Strasbourg, France; Italy
We currently have a vacancy for a
Security Officer
to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks
Develop, implement, and oversee the organization's information security, IT risk management, and governance frameworks;
Advise on security strategy, policies, standards, architecture, resilience, and operational security requirements;
Develop and maintain the Information Security Management Framework (ISMF), translating business objectives into effective security controls and risk management processes;
Establish and monitor IT governance, risk, compliance, audit, and reporting processes to ensure adherence to regulatory and organizational requirements;
Conduct security risk assessments, vulnerability assessments, IT security audits, and business continuity planning, recommending appropriate mitigation measures;
Develop and maintain security policies, procedures, standards, documentation, and operational guidelines;
Lead enterprise-wide security initiatives, promoting security awareness and ensuring the consistent application of security standards across projects, systems, and services;
Provide technical leadership in identifying and resolving complex security issues and implementing effective security controls;
Manage industrial and personnel security clearance processes and liaise with relevant security authorities where required;
Support strategic technology planning by advising on current and emerging cybersecurity risks, technologies, and best practices.
Requirements
University degree in IT or relevant discipline, combined with minimum 8 years of relevant working experience;
At least 7 years of experience in a combination of risk management, information security and IT;
Experience in contract, vendor, and managed services procurement and management;
Hands-on experience with cloud computing technologies and virtualized environments;
Experience working in Agile software development and DevSecOps environments;
Excellent knowledge of information security, risk management and business continuity frameworks and standards (e.g., ISO/IEC 27001 and related standards);
Knowledge of cybersecurity principles, security best practices, tools and technologies;
A professional security management certification will be considered an asset;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
.
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Athens, Greece
Are you an experienced
ICT Security Manager
fluent in English, looking for an exciting new opportunity? We currently have a vacancy for a dynamic professional to join our team in Athens, with occasional onsite missions at client premises across Europe.
What You'll Do:
Responsible for ensuring security in IT operations and infrastructure;
Maintain security tools and technology;
Monitor and audit security policy compliance;
Security assessments of information systems;
Provide guidance in the implementation of IS security policies;
Drive Security specifications for information systems;
Define security incident response plans.
Requirements
University degree in related subjects or at least 7 years of relevant professional experience;
Minimum 5 years of experience as an IT security manager on top of the above requirement;
Strong experience with quality control procedures, management, and execution of vulnerability testing and corrective measures in IT Systems;
Experience with IT-Projects based on Agile Methodologies;
Excellent command of English, both written and oral;
Ability to integrate in an international environment and to cooperate well in a team;
IT Security certification (CISM, CISSP, CISA) would be an asset.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
ICTSM/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you a talented Data Analyst with a passion for Power BI? Join us in shaping the future of e-Government! We’re looking for a skilled
Data Analyst - Power BI Specialist
to drive the design, analysis, and implementation of data models, reports, and dashboards.
What You'll Do:
Collaborate with stakeholders to understand business needs and translate them into data-driven solutions;
Design and implement Power BI reports and dashboards that deliver key business insights;
Develop and optimize data models within Power BI, ensuring efficient data integration and reporting performance;
Create and manage Power BI Dataflows, connecting and transforming data from various sources for reporting needs;
Write efficient SQL queries to retrieve, clean, and transform data from different databases like SQL Server and PostgreSQL to prepare datasets for reporting and analysis;
Utilize DAX (Data Analysis Expressions) in Power BI to create measures and calculated columns for in-depth analysis;
Publish and manage Power BI reports and dashboards in the Power BI Service, ensuring accessibility and usability for stakeholders;
Oversee the organization of reports within Power BI workspaces, including managing permissions and access rights for users;
Troubleshoot and optimize Power BI reports to ensure accuracy, reliability, and performance.
Requirements
University degree in Computer Science, Information Technology, Data Science, Software or Electrical Engineering, or other related field;
2+ years of experience in business intelligence or data analysis, with a strong focus on Power BI;
Proficiency in DAX for calculations and data modeling;
Experience with Power Query for data transformation and cleaning;
Experience with publishing, sharing, and managing reports in the Power BI Service, including workspace administration;
Strong understanding of data visualization principles and best practices;
Knowledge of relational databases and SQL for data retrieval;
Excellent analytical, problem-solving, and communication skills;
Fluency in oral and written English.
Nice-to-have Qualifications
Experience integrating Power BI with other Microsoft tools (e.g., Excel, Azure) and third-party applications;
Leverage Power BI’s AI capabilities to create advanced analytics solutions, including machine learning models and automated insights;
Familiarity with popular machine learning frameworks and libraries (e.g., TensorFlow, Scikit-learn, PyTorch) for building and deploying models;
Ability to preprocess and clean data for machine learning, including handling missing values, data normalization, and feature engineering;
Understanding of data warehousing concepts, including star and snowflake schema designs, particularly in SQL Server Data Warehouse environments;
Familiarity with database management practices, including indexing, optimization, and maintenance to enhance performance and reliability of data queries;
Experience with Extract, Transform, Load (ETL) processes using SQL to prepare data for analysis and reporting;
Familiarity with Azure Document Intelligence for extracting information from documents, enabling automated data processing and integration into BI workflows;
Relevant Microsoft Certifications (e.g. Azure Data Scientist Associate, Power BI Data Analyst, etc.).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
DAPBS/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: South Africa; Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-impact sales consultancy and Certified HubSpot Solutions Partner that builds scalable sales engines for owner-led B2B companies. Based in Ontario, the team specializes in transforming relationship-based businesses into process-driven organizations by developing custom playbooks, compensation plans, and CRM architectures. They move beyond traditional consulting by providing hands-on training and long-term coaching, ensuring that new sales habits and operational systems are sustainable and built to last.
The company operates with an operator-led mindset, focusing on measurable growth and structural integrity rather than generic advice. They serve a diverse range of B2B clients whose success relies on expertise and trust, helping them transition from individual-led sales to robust, repeatable engines. Joining this team means working in a collaborative, results-oriented environment where the mission is to solve complex operational challenges and deliver clear, actionable strategies that empower business owners to scale effectively.
Job Summary
We are looking for a high-performing, SDR to join a growing sales consultancy during a pivotal expansion phase. This isn't a role for a beginner; we need a seasoned specialist who understands the nuances of selling complex, consultative B2B services to business owners. You will be responsible for building the frontline of our sales engine, targeting Ontario-based firms that rely on trust and expertise. If you are an expert at navigating high-level conversations and have a mastery of modern sales tech, this is an opportunity to take ownership of a sophisticated outbound process and grow alongside the firm.
Key Responsibilities
Strategic Prospecting: Identify and source high-fit leads that align with our Ideal Customer Profile (ICP) of owner-led B2B companies.
Multi-Channel Outreach: Execute high-volume, high-quality outreach across cold calling, cold emailing, and LinkedIn.
Lead Qualification: Conduct rigorous qualification to ensure every discovery meeting scheduled has a high probability of conversion.
CRM Management: Maintain 100% data integrity within HubSpot, ensuring all activities and prospect insights are meticulously logged.
AI Integration: Utilize ChatGPT and Claude to streamline messaging, research prospects, and optimize outreach workflows.
Pipeline Partnership: Work directly with the founder to transition qualified leads and provide feedback on market resonance to refine the sales strategy.
Requirements
Senior-Level Experience: Multiple years of experience as an SDR, specifically selling complex, consultative services or high-ticket B2B solutions.
HubSpot Expert: Advanced, "no-training-required" proficiency in HubSpot is a non-negotiable requirement.
Outbound Mastery: Proven track record of success in cold calling, strategic emailing, and LinkedIn social selling.
AI Fluency: Regular and proficient use of AI tools (ChatGPT/Claude) to enhance sales productivity.
Communication: Exceptional professional English (written and verbal) with the ability to build rapport with business owners and executives.
Schedule: Ability to work a strict 9-5 EST schedule to align with our North American client base.
Nice-to-have
Experience with Apollo.io for lead sourcing and sequencing.
Advanced proficiency in LinkedIn Sales Navigator.
Background in sales consulting, CRM implementation services, or professional services.
Benefits
💰 Competitive monthly compensation
🚀 Career growth opportunities
🌎 Fully remote work environment
🛠️ Opportunity to work with a sophisticated, established sales process
🎯 Direct impact on a growing business as a key early team member
Location: AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
THE ROLE AND ITS IMPACT
We're building a brand-new Integration team to power automation at the heart of Xero. You'll design and build workflows and integrations that solve real business problems, removing genuine friction from how we operate. This is modern engineering work: applying software discipline through low/no-code and AI-native platforms, shipping fast, and seeing measurable impact within weeks, not quarters.
Your focus will span the full spectrum: collaborating with stakeholders to understand their pain, translating manual processes into robust automated designs, shipping end-to-end solutions to production, and owning them through monitoring and support. You'll Go Bold by taking problems from conception through delivery, and Go Further by helping shape a team and technology practice that's still forming.
THE TEAM AND HOW THEY CONNECT
This is a brand-new team within our Enterprise Technology function, who support Xero’s internal and customer-facing systems. We prioritise open, transparent conversations where everyone gets heard. We rotate leadership and responsibility to keep learning distributed and ownership shared. And because the team is new, there's real room to influence how we work and potentially the tools we use.
INITIALLY, YOU WILL FOCUS ON
- Ramping up our existing platforms (SnapLogic, Tray) and our engineering standards including source control, observability, error handling, retries and change control
- Shipping your first automations end-to-end, from requirement through to a monitored, documented workflow running in production
- Building working relationships with business stakeholders and learning to elicit requirements and translate them into robust automated designs
- Contributing to quality reviews and participating in our incident response and on-call practices
WHERE AND HOW YOU CAN WORK
This role can be based in Australia (East Coast) or New Zealand, we work a hybrid model with the flexibility to work from home combined with in-office collaboration.
HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR
- Hands-on experience building workflows, integrations, or automations (whether that's through software engineering, integration platforms or middleware tools)
- Comfort using AI tools to solve logic problems and automate tasks, paired with a clear-eyed sense of when a deterministic design is the right choice instead.
- Your skill at eliciting requirements and bridging technical execution with business needs means you translate what people need into what they should build.
- You own work through to a monitored, documented, supportable state. Shipping quality solutions rather than cutting corners to go faster.
- A growth mindset and comfort with ambiguity: you'll help shape the team's standards and patterns as they form, and you're motivated to take on increasingly complex work over time.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Security Governance Engineer, you will be the individual contributor who owns how GitLab writes, maintains, communicates, and measures its security policies and standards. You will turn emerging regulations, including AI regulation, into clear requirements that engineering, product, and legal teams can act on, and you will use automation to keep governance lightweight and continuous rather than a point-in-time exercise. You will sit on the Security Governance team within Security Assurance and work closely with Security Compliance, Security Risk, and GRC Engineering. You will report to the Director, Customer Trust & Security Governance.
What you'll do
Policies and standards
Own the end-to-end lifecycle of GitLab's security policies, standards, procedures, and guidelines: drafting, stakeholder review, approval, publication, annual review, and retirement.
Define and run the exception management process, including risk-based approvals, expiry tracking, and trend reporting that shows where policies need to change.
Run policy attestation and investigate non-adherence.
Keep policies clear, practical, and aligned with how GitLab's engineering teams work in a DevSecOps environment.
Regulatory and framework alignment
Monitor emerging regulations and standards (e.g., EU AI Act, NIST AI RMF, ISO 42001, sector or regional requirements) and partner with Legal well ahead of compliance deadlines to assess impact and update policy.
Maintain mappings between our policies and frameworks such as SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, so requirements are written once and reused.
Measurement and assurance
Define KPIs for policy adherence and report trends to Security leadership.
Run targeted internal assessments of adherence and drive remediation to closure.
Support audit activities by coordinating evidence, testing, and remediation management.
Customer trust
Support customer questionnaires and customer meetings, and help turn recurring customer requests into better policies and self-service content.
Automation and AI
Identify and implement automation and AI-assisted workflows for policy management, evidence collection, control monitoring, and assessment work, in partnership with GRC Engineering.
Technical leadership
Act as a technical and program leader across Security, Product, Legal, and Engineering, influencing without direct authority.
Mentor other team members and help set the direction of the Security Governance roadmap.
What you'll bring
10+ years in security governance, GRC, or IT risk, with hands-on ownership of a policy and standards lifecycle and measurable outcomes, ideally at a global technology company.
Working knowledge of SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, including how to put them into practice, not only how to read them
Experience creating and maintaining an enterprise Information Security Management System (ISMS), ideally including hands on involvement in ISO 27001 certification or recertification.
Understanding of cloud, SaaS, and DevSecOps practices, and the ability to write policy that engineers will follow.
A risk-based mindset that balances compliance with real security risk.
Demonstrated use of automation or AI to reduce manual GRC work.
Strong written and verbal communication, including translating technical concepts for engineers, executives, auditors, and customers.
Experience collaborating with Security, Product, Legal, and Engineering.
Certifications such as CISSP, CISM, CISA, or similar are highly desirable.
What success looks like
First 30 days: Assessed the current policy library and exception process, built relationships with key stakeholders, and proposed a prioritized roadmap.
First 90 days: Uplift the existing security policy library to align with NIST CSF, ISO 27001/27017/27018/42001, and PCI-DSS.
First 120 days: A refreshed review cadence is in place, exception reporting is running, and can demonstrate a measurable improvement in policy adherence.
First six months: Develop Policy as Code and collaborate with Security, Product, Legal, and Engineering for implementation into existing workflows.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly, so you'll draft and revise policies and standards in the open with input from Security, Legal, Product, and Engineering.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia.
We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls.
You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can.
Key responsibilities:
Own the plan.
Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements.
Model demand and capacity.
Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions.
Run the business reviews.
Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership.
Build the reporting.
Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse.
Shape the commercial model.
Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio.
Scale through partners.
Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost.
Design the org.
Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows.
Lead cross-functional projects.
Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process.
Automate with Claude.
Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on.
Minimum qualification:
Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
Have run planning cycles and business reviews for a senior leader and written the materials yourself
Have taken an unclear question to a recommendation, a decision and a process that other teams still use
Earn the trust of senior technical and commercial leaders and can influence them without direct authority
Are comfortable working fast with imperfect data and simple processes that you improve as you go
Use AI tools in your own work today and want to push that much further
Are excited about Anthropic's mission to build AI that is safe and beneficial
Preferred qualification:
10+ years in GTM strategy and operations, business operations or consulting
Built the operations of a professional services or FDE team through a period of fast growth
Worked on services pricing, statements of work and deal terms with Finance and Legal
Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
Experience in a consumption or usage-based business, including tying services work to product usage
Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
Experience with Salesforce and professional services automation (PSA) tools
Experience at an AI, cloud or developer infrastructure company
Experience preparing materials for executive and board audiences
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace.
You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers.
This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment.
You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale.
What You’ll Be Doing
Setting the C&R Fraud Strategy
Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap.
Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned.
Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest.
Define how we balance fraud loss, customer experience, operational cost and growth when designing controls.
Build compelling business cases for significant product, policy and operational investments.
Owning Performance and Risk
Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails.
Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost.
Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions.
Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken.
Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats.
Build Scalable Fraud Prevention Capabilities
Own the effectiveness of the overall C&R fraud framework across customer and partner journeys.
Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place.
Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions.
Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails.
Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention.
Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value.
Lead Cross-Functional Strategy and Investment
Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams.
Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line.
Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension.
Create alignment around priorities, decision rights and accountability without relying on excessive consensus.
Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact.
Communicate complex risks and recommendations clearly to senior and executive stakeholders.
Build and Lead a High-Performing Team
Lead and develop a team of experienced fraud, strategy and operations professionals.
Translate your strategy into clear, measurable outcomes for individual team members.
Empower your team to own significant problems independently while providing effective challenge, coaching and direction.
Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks.
Build capability and succession within the team, identifying development opportunities and future talent needs.
Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions.
Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working.
Requirements
We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring:
Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years.
Experience leading and developing experienced individual contributors and/or managers.
Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects.
A track record of defining and executing strategies across a 1–2 year horizon.
Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear.
Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences.
Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance.
Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions.
Experience translating complex problems into scalable product, policy or operational solutions.
Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy.
Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations.
Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it.
What Success Looks Like
In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities.
You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities.
You will have built a team capable of owning complex problems independently — creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Global Head of Land Revenue, you’ll be the global owner for technical new-business strategy, pipeline, and conversion—a customer-facing, technical revenue leadership role, not a RevOps or sales operations role. You’ll own Notion’s Land number (net-new and upgrade iARR across regions), work closely with EPD and Product, and step into high-stakes technical conversations with customers and partners as Notion shifts from product-led to sales-led selling in an AI-native world.
This role is the global owner for new business standards, pipeline programs, and operating cadence. You’ll set the way for landing new business revenue globally, partner with Regional GMs who own regional P&L outcomes, and ensure consistent execution through scalable programs, playbooks, enablement, and governance.
You’ll partner closely with Marketing, RevOps, Enablement, EPD, Partnerships, Sales leadership, and regional teams to improve pipeline quality, win rates, conversion, and time-to-productivity. You’ll also design operating standards that balance regional accountability with global program consistency.
You’ll be measured on qualified pipeline creation, coverage, conversion, program ROI, velocity, handoff quality, and BDR/SC ramp outcomes—requiring you to operate with strong systems thinking, executive presence, and cross-functional influence.
WHAT YOU'LL ACHIEVE:
- Build and lead the global net-new business motion: define strategy, program portfolio, operating cadence, governance, and performance standards across regions
- Own the global net new business strategy for Land, including ICP and segmentation guardrails, plays, coverage model assumptions, annual and quarterly planning, sequencing, and investment trade-offs
- Establish global definitions and standards for stages, qualification, handoffs, pipeline math assumptions, and reporting integrity
- Build and run global pipeline generation programs in partnership with Marketing and regional leaders, including campaign-to-pipeline motions, partner-sourced pipeline programs, ABM or named-account plays, and field event program standards
- Define the measurement framework for new business programs, connecting inputs to outputs and outcomes across cost, pipeline, iARR, velocity, and win-rate lift
- Own the Land-side technical selling motion and set the technical bar for sales: SC plays, discovery and demo standards, scalable demo environments, certification paths, and ramp mechanisms
- Run the global new business operating cadence, including weekly program reviews, monthly pipeline health inspection, quarterly planning, escalation paths, and decision-rights models
- Partner with Regional GMs, Marketing, RevOps, Enablement, EPD, Product, and Partnerships to align new business programs, systems, content, enablement, feedback loops, and change management
SKILLS YOU'LL NEED TO BRING:
- Deeply technical SaaS background with meaningful customer-facing experience—solutions engineering, solutions consulting, field or customer engineering, or technical sales—plus ownership of a revenue, quota, pipeline, or conversion outcome
- Deep understanding of pipeline mechanics and how to influence conversion levers end-to-end, including qualified pipeline creation, coverage ratios, lead response, handoff quality, stage progression, win-rate lift, and velocity
- Strong program-building instincts: you can design scalable plays, instrument them with data, and run an inspection cadence that drives behavior change
- Experience building operating systems for global teams, including cadences, dashboards, governance, playbooks, definitions, and change-management mechanisms
- Executive presence and cross-functional leadership: able to align and influence Regional GMs, Marketing, RevOps, Enablement, EPD, Partnerships, and regional teams without relying on direct reporting lines for every dependency
- Ability to balance regional autonomy with global craft excellence: you set the bar, create standards, and drive consistency while enabling local execution
- Strong enablement and role-design instincts, with the ability to define expectations, onboarding paths, certification standards, and time-to-productivity mechanisms for BDR and SC motions
- Builder orientation and comfort in ambiguity: you create the playbook while the org is executing, and you iterate quickly based on market, customer, and performance signals
- Hands-on with AI tools, and able to credibly explain how AI and agents change workflows for technical teams
NICE TO HAVES:
- Experience with solution-led selling motions and technical or product-adjacent go-to-market
- Track record building global programs that still allow regional adaptation
- Experience partnering deeply with Marketing, Partnerships, RevOps, and Enablement to create measurable net new business impact
- Experience designing partner-sourced pipeline programs, ABM or named-account motions, or field event program standards at scale
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $300,000 - 400,000 per year.
By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Credit-based and consumption-based offerings are becoming central to how GitLab monetizes. The systems that meter, rate, and bill that consumption sit underneath all of it. You'll own the backend usage billing pipeline and its product direction while supporting the Monetization Platform and Infrastructure team as it modernizes the foundations underneath it.
When another GitLab team launches a credit-consuming capability, you'll help them make it billable across GitLab.com, self-managed, and GitLab Dedicated. This is a technical, systems-oriented product role: success means building a monetization platform other teams can launch on quickly and correctly, rather than shipping customer-facing UI.
What you’ll do
Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue.
Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time.
Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches.
Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement.
Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable.
Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk.
Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions.
What you’ll bring
Experience owning the product direction of consumption- or usage-based billing systems.
Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact.
Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue.
Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams.
Ability to bring together teams you don't manage around work their launches depend on.
Experience defining problems for platform or backend teams whose users are often other teams.
Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead.
Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required.
You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation.
About the team
In Monetization, we coordinate across engineering, Finance, Legal, Compliance and go-to-market on new products and pricing models. Our remote, asynchronous work uses written issues, and epics to keep decisions visible.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale.
What you’ll do in the role:
Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines.
Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc.
Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out.
Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made.
Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix.
Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs.
Use DEI sourcing tactics that broaden representation and improve quality of hire.
Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS.
What you’ll bring to the role:
Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles.
Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards.
A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions.
Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows).
Measurable results from DEI sourcing and fair-assessment practices.
Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews.
Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor.
Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go.
Nice to haves:
Experience with Competency based hiring
Experience utilizing AI to help make process improvements
Preferred experience with Greenhouse
In-house recruiting experience strongly preferred
Base Salary based on level of experience
$140,000
—
$165,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Brisbane, Australia
ГибридSeoul, South Korea
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorSouth Africa; Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of
ГибридseniorГеография найма не уточнена
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
headWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
headSan Francisco, California
APAC Remote; EMEA Remote
УдалённоseniorRemote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only