Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles can be based out of our San Francisco or Chicago offices.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $180,000 - $200,000 and $160,000 - $180,000 within the Chicago area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom; Tel Aviv Office
Workplace: Remote
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
Chainalysis has become known as the leader in blockchain investigation and compliance software. Our products have built trust in blockchains by taking down terrorist financing campaigns https://blog.chainalysis.com/reports/cryptocurrency-terrorism-financing-al-qaeda-al-qassam-brigades-bitcointransfer, disrupting major ransomware operations https://blog.chainalysis.com/reports/netwalker-ransomware-disruption-arrest, identifying the Twitter hackers https://blog.chainalysis.com/reports/chainalysis-doj-twitter-hack-2020, and more.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. We’re looking to bring onboard a Senior Software Engineer with deep PostgreSQL and Java Spring Boot experience who executes high-impact projects and is excited about building at a significant scale!
In this role, you’ll:
- Own and improve our data ingest Java service for enriched transfers generation and aggregations.
- Design and tune PostgreSQL transaction batching, indexing, and replication strategies.
- Contribute to the next-generation architecture. The team is evaluating a wide stack of cutting edge technologies. You will run PoCs, benchmark latency, and write ADRs and contribute to delivering the next generation to PROD.
- Build and maintain scalable API services on AWS that handle thousands of requests per second
- Help automate network onboarding end-to-end.
- Debug production issues across microservices, define SLOs, and participate in the on-call rotation
- Integrate LLM-based tools into daily engineering work and build agentic automation for operational tasks: automated incident triage, self-healing pipelines, and intelligent alerting
We’re looking for candidates who have:
- 8+ years with PostgreSQL in production: schema design, query optimization, partitioning, replication, and performance tuning under write-heavy, high-throughput workloads
- 8+ years building Java Spring Boot services: REST APIs, JDBC, connection pooling, and JVM performance profiling
- Experience with Kafka or equivalent streaming systems: consumer groups, offset management, and partition lag debugging
- Track record operating distributed systems on AWS: microservices, multi-silo deployments, Terraform
- Strong cross-system debugging skills: tracing a serving delay from a Datadog metric to a Humio log to a code path
- Comfort with AI-assisted development and agentic engineering practices
- A bias to ship and iterate alongside product and design partners
- A genuine excitement for significantly scaling large data systems
Technologies
Core (experience required):
- PostgreSQL
- Java Spring
- Kafka
Expected familiarity:
- AWS
- Kubernetes
- Terraform
- Python
- Github including Github Actions
- DataDog
- Humio
- PagerDuty
NICE TO HAVE
- Database migration experience (evaluating and cutting over between storage systems)
- Flink, Spark, or lakehouse formats (Delta Lake, Iceberg, Parquet)
- Kubernetes operations (StatefulSets, HelmReleases, stateful workloads)
- Mentoring engineers and driving technical decisions through RFCs/ADRs
- Interest in the cryptocurrency
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Proactively manage calendars, including coordinating sales and partnership meetings, discovery calls, legal contract negotiations, etc.
- Ensure the effectiveness of meetings by sending preparation and follow-up materials, such as sales agreements, legal documents, etc.
- Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel weeks. Support external events, including happy hours, sporting events, leadership in market tours, and beyond.
- Establish new and improve existing administrative systems and processes while helping build the founding Sierra admin team.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar role.
- Ability to build relationships and partner effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.
- Ability to organize, analyze, and prioritize workflows, often interpreting and leveraging data.
- Willingness and ability to be in the London office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).
- Advanced proficiency with Google Suite & Slack.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $206,600- $229,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom, Bristol
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Join us and be a member of the team that tests the development tools used to create every PlayStation® game. This is a great opportunity to continue a career in Software Testing, working on industry leading development tools and being mentored by experts in their field.
What you’ll be doing
Developing tests for new applications, new features and regressions.
Developing test strategies with application teams.
Automating tests as part of our continuous integration systems.
Investigating issues and creating reproducible test cases.
Conducting manual, exploratory testing.
Reporting test results clearly (including performance and coverage).
Developing tooling to help reduce test time and ease test execution.
Make suggestions and recommendations for improvements to help shape the finished product.
Collaborate with global, cross-functional teams in a multicultural environment to develop organisation-wide test strategies and infrastructure.
Mentoring peers, sharing best practices, and influencing quality engineering approaches.
What we are looking for
5+ years experience in developing tests for software applications.
Experience of automating tests.
A good understanding of software testing techniques.
Good C# programming skills.
Understanding of C++.
Experience in triaging bugs and creating reproducible tests.
Experience with software build tools, issue tracking and source control systems.
Experience using AI-assisted coding tools, LLMs, or agentic technologies to improve engineering productivity, with an understanding of how to review, validate, and apply generated output safely.
Nice to have
Experience of Microsoft Windows applications.
Experience of Microsoft Visual Studio.
Experience of using Selenium/Appium.
Experience using Powershell and Python.
Experience of testing development tools.
Experience of testing on Linux & Mac.
We anticipate that suitable candidates will demonstrate the following personal attributes
Proactive work ethic, with a passion for software quality and a positive customer experience.
The ability to gain the respect of, and work successfully with others, regardless of reporting line.
Influencing and persuasion skills.
Strong written and verbal communication skills.
Is thorough, patient, and works calmly under pressure.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape.
Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results.
Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market.
Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy.
Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution.
Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence.
Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations.
What You'll Need
BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption.
Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Proven ability to independently lead complex initiatives from strategy through execution.
Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail.
Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership.
Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape.
Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions.
Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies.
Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy.
Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution.
Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail.
What You'll Need
Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product and feature launches that drive measurable business results.
Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners.
Able to move quickly through ambiguity without sacrificing judgment or attention to detail.
Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing.
Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.
WHAT YOU’LL BRING
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships
- Familiarity with navigating sales cycles
- Strong understanding of developing GTM operations using data-driven decision-making
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER…
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Ищем сильного Full-Stack разработчика с хорошим пониманием backend/frontend-разработки, баз данных, сетевого взаимодействия и архитектуры высоконагруженных систем.
Основной стек
Backend: Node.js, Express, Sequelize
Frontend: React, Vite, Tailwind CSS, Zustand, Axios
Databases: MySQL, PostgreSQL
Real-time: WebSocket, Socket.IO, Centrifugo
Базы данных
— Уверенная работа с MySQL / PostgreSQL
— Транзакции, блокировки (locks), конкурентный доступ
— Построение и оптимизация сложных SQL-запросов
— Понимание race conditions и проблем конкурентности
Infrastructure / DevOps
— Docker
— Настройка Nginx
— Redis, RabbitMQ и очереди задач
— Easticsearch + Kibana
— Prometheus + Grafana
— Понимание CDN
— Понимание принципов защиты от DDoS на уровнях L3/L7
— Понимание работы proxy / reverse proxy
Frontend
— React
— Vite
— Понимание нативной конфигурации Webpack
— Tailwind CSS
— Zustand
— Axios
— Базовое знание PixiJS
— Базовое понимание SEO
API / Integrations
— Умение разбираться и работать с недокументированными API
— OAuth и основные принципы авторизации
— Telegram Bot API
— Опыт/понимание работы с TDLib
AI-инструменты
— Уверенная работа с Claude и ChatGPT
— Использование AI-инструментов в ежедневной разработке: анализ и написание кода, рефакторинг, отладка и поиск решений
— Умение грамотно ставить технические задачи нейросетям и проверять результат
Security
— Понимание SQL Injection и способов защиты
— Проверка подмены типов и некорректных входных данных
— Race conditions
— Базовое понимание криптографии: RSA, SHA и хеширование
— Понимание обфускации
— Понимание browser/device fingerprinting
Architecture
— Умение проектировать архитектуру высоконагруженных систем
— Понимание масштабирования, отказоустойчивости и конкурентной обработки данных
— Понимание взаимодействия между сервисами, очередями, БД, кешем и real-time компонентами
Будет плюсом
— Базовое понимание теории вероятностей
— Понимание принципов работы blockchain и основных сетей: Bitcoin, TON, Ethereum/ERC, TRON
— Опыт работы с нестандартными API и интеграциями
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager.
Role Overview:
We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze.
Key Responsibilities:
Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery
Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders
Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives
Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations
Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule
Establish and report on program goals, dashboards, and status updates for executive and board-level audiences
Manage the intake, prioritization, and tracking of security findings, vulnerabilities, and remediation efforts across teams
Support incident response coordination, including post-incident reviews and follow-up action tracking
Continuously improve program management processes, tooling, and governance frameworks specific to security operations
Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives
Qualifications:
Required Experience & Technical Qualifications:
Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent practical experience); Master's degree a plus
8+ years of technical program management experience, including 3+ years managing security-focused programs
Strong understanding of security domains: vulnerability management, threat modeling, identity and access management, network security, cloud security, and incident response
Familiarity with regulatory and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, GDPR, HIPAA, or FedRAMP
Relevant security certifications, such as:
CISSP (Certified Information Systems Security Professional)
CISM (Certified Information Security Manager)
PMP (Project Management Professional) or PgMP (Program Management Professional)
CRISC (Certified in Risk and Information Systems Control)
CCSP (Certified Cloud Security Professional)
Cloud security certifications (e.g., AWS Certified Security – Specialty, Microsoft Certified: Security Operations Analyst Associate)
Other qualifications:
Ability to adapt agile management principles to a variety of development environments
Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment
Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences
Strong analytical and risk-assessment skills, with experience using program management and ticketing tools
Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams
High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents
Experience with Atlassian & Google product suites a plus
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your
workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $130,000 - $150,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice
Location: Bangkok, Thailand
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Задачи:
— Разработка full-stack приложений с использованием Node.js и React
— Работа с базами данных MySQL и PostgreSQL, включая транзакции, блокировки, оптимизацию SQL-запросов
— Настройка и поддержка инфраструктуры: Docker, Nginx, Redis, RabbitMQ, Elasticsearch, Prometheus, Grafana
— Реализация real-time функционала с WebSocket, Socket.IO, Centrifugo
— Работа с API и интеграциями, включая OAuth и Telegram Bot API
— Использование AI-инструментов Claude и ChatGPT для анализа, написания кода, рефакторинга и отладки
— Обеспечение безопасности приложений: защита от SQL Injection, проверка типов данных, базовое понимание криптографии
— Проектирование архитектуры высоконагруженных систем с учетом масштабирования и отказоустойчивости
Требования:
— Уверенные знания Node.js, Express, Sequelize, React, Vite, Tailwind CSS, Zustand, Axios
— Опыт работы с MySQL и PostgreSQL, понимание race conditions и конкурентного доступа
— Навыки работы с Docker, настройкой Nginx, Redis, RabbitMQ, Elasticsearch, Kibana, Prometheus, Grafana
— Знание принципов защиты от DDoS, работы proxy и reverse proxy
— Опыт работы с OAuth, Telegram Bot API, TDLib
— Умение использовать AI-инструменты в разработке
— Понимание безопасности приложений и базовые знания криптографии
— Навыки проектирования архитектуры высоконагруженных систем
Условия:
— Связь для отклика через Telegram @igorclbbet
Задачи:
— Разработка full-stack приложений с использованием Node.js и React
— Работа с backend и frontend, базами данных, сетевым взаимодействием и архитектурой высоконагруженных систем
Требования:
— Уверенное владение backend: Node.js, Express, Sequelize
— Опыт работы с frontend: React, Vite, Tailwind CSS, Zustand, Axios
— Уверенная работа с базами данных MySQL и PostgreSQL, включая транзакции, блокировки, конкурентный доступ, оптимизацию сложных SQL-запросов
— Понимание race conditions и проблем конкурентности
— Навыки работы с инфраструктурой и DevOps: Docker, настройка Nginx, Redis, RabbitMQ, очереди задач, Elasticsearch + Kibana, Prometheus + Grafana
— Понимание CDN, защиты от DDoS на уровнях L3/L7, работы proxy и reverse proxy
— Знание API и интеграций: работа с недокументированными API, OAuth, Telegram Bot API, TDLib
— Опыт использования AI-инструментов Claude и ChatGPT для анализа, написания кода, рефакторинга, отладки и постановки технических задач
— Понимание вопросов безопасности: SQL Injection, проверка типов и входных данных, race conditions, базовое понимание криптографии (RSA, SHA), обфускация, browser/device fingerprinting
— Умение проектировать архитектуру высоконагруженных систем, понимание масштабирования, отказоустойчивости, взаимодействия сервисов, очередей, БД, кеша и real-time компонентов
Будет плюсом:
— Базовое понимание теории вероятностей
— Знание принципов работы blockchain и основных сетей: Bitcoin, TON, Ethereum/ERC, TRON
— Опыт работы с нестандартными API и интеграциями
Задачи:
— backend и frontend разработка с использованием Node.js, Express, Sequelize, React, Vite, Tailwind CSS, Zustand, Axios
— работа с базами данных MySQL и PostgreSQL, включая транзакции, блокировки, конкурентный доступ, оптимизацию сложных SQL-запросов
— работа с real-time технологиями WebSocket, Socket.IO, Centrifugo
— настройка и использование инфраструктурных инструментов: Docker, Nginx, Redis, RabbitMQ, Elasticsearch, Kibana, Prometheus, Grafana
— обеспечение безопасности приложений, защита от SQL Injection, проверка типов данных, понимание криптографии и методов обфускации
— проектирование архитектуры высоконагруженных систем, масштабирование, отказоустойчивость, взаимодействие между сервисами, очередями, БД, кешем и real-time компонентами
Требования:
— уверенное владение MySQL и PostgreSQL, понимание race conditions и проблем конкурентности
— опыт работы с OAuth, Telegram Bot API, TDLib
— умение работать с недокументированными API
— базовые знания PixiJS, SEO
— понимание принципов защиты от DDoS на уровнях L3/L7, работы proxy и reverse proxy
— опыт использования AI-инструментов Claude и ChatGPT для анализа, написания кода, рефакторинга и отладки
— базовое понимание криптографии (RSA, SHA), browser/device fingerprinting
Будет плюсом:
— базовое понимание теории вероятностей
— понимание принципов работы blockchain и основных сетей: Bitcoin, TON, Ethereum/ERC, TRON
— опыт работы с нестандартными API и интеграциями
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
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An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you'll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices.
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate.
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices.
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations.
Develop case studies, presentations, design documentation, and best-practice methodologies.
Work closely with customer project teams to ensure accurate task-level articulation of work required.
What you'll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
UK remote based role.
Up to 50% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.
Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.
Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience. #LI-CM1
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behaviour aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Ищем сильного Full-Stack разработчика с хорошим пониманием backend/frontend-разработки, баз данных, сетевого взаимодействия и архитектуры высоконагруженных систем.
Основной стек
Backend: Node.js, Express, Sequelize
Frontend: React, Vite, Tailwind CSS, Zustand, Axios
Databases: MySQL, PostgreSQL
Real-time: WebSocket, Socket.IO, Centrifugo
Базы данных
Уверенная работа с MySQL / PostgreSQL
Транзакции, блокировки (locks), конкурентный доступ
Построение и оптимизация сложных SQL-запросов
Понимание race conditions и проблем конкурентности
Infrastructure / DevOps
Docker
Настройка Nginx
Redis, RabbitMQ и очереди задач
Elasticsearch + Kibana
Prometheus + Grafana
Понимание CDN
Понимание принципов защиты от DDoS на уровнях L3/L7
Понимание работы proxy / reverse proxy
Frontend
React
Vite
Понимание нативной конфигурации Webpack
Tailwind CSS
Zustand
Axios
Базовое знание PixiJS
Базовое понимание SEO
API / Integrations
Умение разбираться и работать с недокументированными API
OAuth и основные принципы авторизации
Telegram Bot API
Опыт/понимание работы с TDLib
AI-инструменты
Уверенная работа с Claude и ChatGPT
Использование AI-инструментов в ежедневной разработке: анализ и написание кода, рефакторинг, отладка и поиск решений
Умение грамотно ставить технические задачи нейросетям и проверять результат
Security
Понимание SQL Injection и способов защиты
Проверка подмены типов и некорректных входных данных
Race conditions
Базовое понимание криптографии: RSA, SHA и хеширование
Понимание обфускации
Понимание browser/device fingerprinting
Architecture
Умение проектировать архитектуру высоконагруженных систем
Понимание масштабирования, отказоустойчивости и конкурентной обработки данных
Понимание взаимодействия между сервисами, очередями, БД, кешем и real-time компонентами
Будет плюсом
Базовое понимание теории вероятностей
Понимание принципов работы blockchain и основных сетей: Bitcoin, TON, Ethereum/ERC, TRON
Опыт работы с нестандартными API и интеграциями
Location: New York; New York Office
Workplace: Hybrid
Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Over the last 2 years, Chainalysis has made big bets and moved fast to capture the market opportunity in front of us: we've accelerated growth, landed enterprise-wide contracts at the world's largest financial institutions, completed four acquisitions to build our AI talent and expand our products, and launched our first agentic product to select customers.
The Talent Acquisition team at Chainalysis is responsible for scaling the most important ingredient to our success: people. Our job is to build and execute a talent acquisition strategy that is inclusive, rigorous, and repeatable around the world. As we enter a period of significant go-to-market growth, we're investing heavily in our sales organization and need a recruiter who can match that pace.
We're looking for a Recruiter, Go-to-Market who will own and drive hiring for sales and go-to-market roles at Chainalysis. This is a high-volume, outbound-heavy role. You'll spend a meaningful portion of your time building pipeline through direct sourcing, identifying and engaging top sales talent across crypto, fintech, and traditional financial services. You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires. You'll work closely with hiring managers across our enterprise and public sector sales teams, acting as a recruiting partner who understands the business and delivers results.
Please note that the position will require you to spend at least 1 day a week in our NYC Office
IN THIS ROLE, YOU'LL:
BUILD PIPELINE THROUGH OUTBOUND SOURCING
- Own pipeline generation for go-to-market roles, with a heavy emphasis on proactive outbound sourcing to find and engage top sales talent
- Map the competitive landscape across crypto, fintech, and traditional financial services to identify where strong Account Executives and quota-carrying sellers work today
- Develop creative sourcing strategies that go beyond LinkedIn InMails, including referral generation, community engagement, and direct outreach campaigns
- Maintain a high volume of outbound activity to keep pipeline ahead of hiring demand
RUN FULL-CYCLE RECRUITING AT PACE
- Own the full recruiting lifecycle for go-to-market roles, from intake and sourcing through offer negotiation and close
- Manage a high-volume requisition load across enterprise and public sector go-to-market teams
- Move candidates through the process efficiently while delivering a thoughtful, personalized, and transparent candidate experience at every step
- Make data-driven decisions about pipeline health, conversion rates, and sourcing channel effectiveness to keep hiring on track
PARTNER WITH HIRING MANAGERS AND THE BUSINESS
- Build trusted relationships with sales leaders to develop a deep understanding of their teams, priorities, and what great looks like for each hire
- Guide hiring managers through the recruiting process with clear communication, calibrated expectations, and market insights
- Share competitive intelligence on talent availability, compensation benchmarks, and hiring trends across relevant markets
- Provide regular pipeline updates and flag risks early so hiring plans stay on schedule
CONTRIBUTE TO TALENT ACQUISITION AS A TEAM
- Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
- Share sourcing wins, market learnings, and process improvements across the Talent Acquisition team
- Identify opportunities to improve recruiting workflows, tools, and candidate experiences
- Occasionally provide recruiting support for roles outside of go-to-market as priorities and bandwidth allow
WE'RE LOOKING FOR CANDIDATES WHO HAVE:
- 3+ years of full-cycle recruiting experience with a strong track record of hiring sales and go-to-market talent, specifically quota-carrying roles such as Account Executives, Sales Engineers, and Business Development Representatives
- Demonstrated outbound sourcing ability: you build your own pipeline, generate candidate interest through direct outreach, and do not rely on inbound applications to fill roles
- Proven track record of recruiting sales talent within the SaaS and Cybersecurity sectors, with a specific focus on candidates who have successfully sold complex solutions into the Fintech, Cryptocurrency, or Traditional Financial Services markets.
- Comfort operating at high volume and managing multiple open requisitions simultaneously without dropping quality or candidate experience
- Strong organizational skills with sharp attention to detail and consistent follow-through on every candidate and requisition
- The ability to build credibility with hiring managers quickly, communicate market realities clearly, and guide decisions with data
- A collaborative, low-ego approach to working on a small, close-knit Talent Acquisition team
- Curiosity about our industry and genuine interest in learning the Chainalysis product suite and competitive landscape
NICE TO HAVE:
- Experience recruiting for public sector go-to-market roles (Federal, DoD/Intel)
- Familiarity with government clearance requirements and their impact on candidate pools
- Experience at a high-growth or pre-IPO technology company
- Experience working with Ashby ATS and sourcing tools
- Recruiting experience beyond core sales roles, such as professional services, solutions engineering, or customer success
This role is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
УдалённоseniorUnited Kingdom; Tel Aviv Office
Denmark - Remote; Must be located in Denmark
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorBangkok, Thailand; Must be based in Thailand
УдалённоRemote, United Kingdom; Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders
ГибридNew York; New York Office; You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires; Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
