Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Staff Assistants to support senior government leadership
for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. These professionals will
facilitate
the flow of information and the smooth,
timely
clearance of Department paper supporting headquarters operations and a nationwide network of agencies, centers, and acceptance facilities.
This position is contingent upon contract award.
Responsibilities
Support senior leadership overseeing headquarters operations and a nationwide operating network.
Facilitate information flow and the smooth,
timely
clearance of Department paper.
Apply strong written and editorial skills and use Microsoft products, including SharePoint.
Maintain knowledge of Department paper, clearance processes, and Consular Affairs and Passport Services operations.
Qualifications
Minimum
two years of relevant experience.
Bachelor’s degree.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$54,000
—
$84,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Amsterdam, Netherlands; Hyderabad, India
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
The Payroll Systems Specialist delivers and improves the systems that support global payroll. The role coordinates new-country implementations and internal payroll and T&A system migrations, develops integrations and automation, and supports the selection and deployment of technological solutions supporting the team. It connects Payroll, People systems, Finance and Technology partners.
Key Responsibilities
Support p
lan
ning
and deliver
ing
payroll-system implementations for new countries and migrations for existing payrolls.
Translate payroll and compliance requirements into configuration, data mappings, workflows and control requirements.
Coordinate data preparation, validation, user acceptance testing, cutover and post-launch
stabili
s
ation
.
Design and maintain integrations between payroll, HR
and
Finance
teams/systems
using secure files, APIs or middleware.
Manage system defects, vendor escalations, release impacts and the
prioriti
s
ed
payroll-systems roadmap.
Maintain data-quality checks, access controls, change documentation and evidence needed for audit-ready processes.
Identify and deliver automation opportunities that reduce manual work, improve control and make payroll operations more scalable.
Support the assessment and deployment of
third-party systems
, including requirements, testing and operational handover.
Create system documentation and training materials for
users.
Leverage existing systems, tools and AI to develop independent process workflows.
Key Qualifications & Experience
Must-have requirements:
5
or more years of experience in payroll systems, payroll technology or payroll implementation work.
Strong understanding of end-to-end payroll processes and the data needed for multi-country payroll.
Experience with requirements, configuration, data migration, testing, cutover and post-launch support.
Working knowledge of system integrations, including APIs, secure file interfaces and data mapping.
Ability to manage multiple workstreams, vendors, dependencies and delivery deadlines.
Strong analytical and spreadsheet skills, with careful handling of sensitive employee data.
Clear communication with payroll specialists, People teams, Finance, engineers and external providers.
Preferred qualifications:
Hands-on experience with
payroll system implementations or migrations
.
Experience with HRIS and ERP integrations, payroll accounting interfaces or identity and access controls.
Basic SQL, API troubleshooting or low-code automation experience.
Competencies & Behavioural Traits
Structured delivery with clear ownership of requirements, decisions and open issues.
Curiosity about how payroll processes and system behaviour interact.
Practical problem solving and early escalation of delivery or control risks.
Careful testing and documentation before production changes.
Collaborative communication across operational and technical teams.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Senior Staff Assistants to support senior government leadership
for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT).
These professionals will
facilitate
the flow of information and the smooth,
timely
clearance of Department paper supporting headquarters operations and a nationwide network of agencies, centers, and acceptance facilities.
This position is contingent upon contract award.
Responsibilities
Support senior leadership overseeing headquarters operations and a nationwide operating network.
Facilitate information flow and the smooth,
timely
clearance of Department paper.
Apply strong written and editorial skills and use Microsoft products, including SharePoint.
Maintain knowledge of Department paper, clearance processes, and Consular Affairs and Passport Services operations.
Handle higher-complexity or sensitive assignments requiring senior-level judgment and coordination.
Provide advanced editorial, workflow, and executive support across multiple stakeholders.
Qualifications
Minimum four years of relevant experience.
Bachelor’s degree.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$74,000
—
$102,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking one Executive Officer to provide executive leadership and oversee program performance
for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This individual will act as the management authority over the contractor’s tasks and staffing portfolio and will ensure execution of assigned duties across the client’s offices.
This position is contingent upon contract award.
Responsibilities
Serve as the contractor’s executive leader and authorized interface with the Contracting Officer, Contracting Officer’s Representative, government management, and customer representatives.
Oversee the full headquarters services program and its staffing portfolio.
Develop and implement strategic plans aligned with the client’s mission and goals.
Lead program staff and day-to-day operations, with emphasis on efficiency, risk management, innovation, and quality management.
Qualifications
Minimum
eight years of specific program management experience focused on risk management, innovation, and quality management systems.
Master’s degree in a related field, or 12 years of relevant experience.
Current Project Management Professional (PMP) certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide comprehensive senior-level executive support in a complex, high-visibility environment.
Coordinate complex projects and stakeholder engagements and exercise discretion with sensitive information.
Maintain rigorous quality standards and lead
process
improvements.
Qualifications
Minimum
nine years of relevant experience.
Bachelor’s degree in a related field, or 13 years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Overview:
As a Senior Solutions Architect on GitLab’s AMER East Enterprise team, you’ll be a trusted advisor to large, complex organizations in the region. You’ll show how GitLab’s AI-powered DevSecOps platform meets both technical requirements and business objectives across the software development lifecycle, from planning through monitoring. You’ll guide enterprises through their digital transformation journeys, bringing deep technical expertise, strong customer empathy, and the credibility to engage everyone from practitioners to executives.
Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you'll do:
Own the technical strategy for your assigned enterprise accounts, from discovery through adoption, and solve customer issues of broad scope and high complexity.
Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Lead competitive analysis and positioning on complex opportunities in the region, articulating GitLab’s differentiated value in an AI-driven DevSecOps landscape.
Partner with Account Executives and regional sales teams across AMER East Enterprise to shape and execute account strategies. Contribute technical insight to account and territory planning, and coach sales colleagues on deal qualification.
Build deep relationships with technical practitioners and business leaders across multiple teams and levels of the customer organization, and help them become GitLab advocates.
Advise customers on modern software development, CI/CD, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
Mentor Solutions Architects and contribute to team learning and SA organizational initiatives.
Bring fresh ideas to customer calls and demos based on current market trends, and create reusable examples and technical collateral for customers and partners.
What you'll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Ability to travel as needed, in line with GitLab’s travel policy.
About the team
The Solutions Architect team is part of GitLab’s Sales organization and is the technical counterpart to Account Executives. This role focuses on enterprise opportunities across AMER East and reports to a regional Solutions Architect Manager. We help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, build reusable technical collateral, and act as the voice of the customer. We’re focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a fast-changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide specialized, non-routine support requiring independent judgment.
Monitor project and financial information; prepare briefings, reports, and recommendations.
Coordinate complex meetings and events and resolve administrative issues proactively.
Qualifications
Minimum six years of relevant experience.
Bachelor’s degree in a related field, or 10 years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$124,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is hiring Executive Assistants to provide administrative and operational support to executive leadership for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This role will coordinate schedules, correspondence, meetings, travel, documents, projects, events, and stakeholder communications.
This position is contingent upon contract award.
Responsibilities
Coordinate executive calendars, travel, meetings, correspondence, records, projects, events, and stakeholder communications.
Maintain
accurate
, confidential, and well-organized executive documentation.
Support
timely
completion of administrative actions and apply client quality standards.
Provide foundational executive support and
assist
with routine project and event coordination.
Identify
practical improvements to administrative workflows.
Qualifications
Minimum three years of relevant experience.
Bachelor’s degree in a related field, or seven years of relevant experience.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$63,000
—
$84,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking a Deputy Program Manager to support contract leadership and day-to-day execution for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This individual will help manage personnel, schedules, risks, quality, and stakeholder coordination across headquarters support activities.
This position is contingent upon contract award.
Responsibilities
Support the Executive Officer and Program Manager in overseeing contract performance and staffing.
Coordinate work planning, schedules, task execution, quality control, and risk mitigation.
Supervise and guide contractor personnel and help resolve performance or workflow issues.
Maintain clear communication with government stakeholders and support continuous improvement.
Qualifications
Minimum five years of relevant program or project management experience.
Master’s degree in a related field, or 12 years of relevant experience.
Current PMP certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$74,000
—
$124,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking Program Managers to lead contractor staff and support successful execution of headquarters operations for the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). These positions will manage work from initiation through completion while
maintaining
schedule, budget, quality, staffing, and stakeholder coordination.
This position is contingent upon contract award.
Responsibilities
Plan, execute, monitor, and close assigned work while
maintaining
schedule, budget, and quality standards.
Apply quality management systems and ISO 9001 principles to service delivery.
Identify
risks and develop mitigation strategies.
Coordinate with cross-functional teams, clients, and stakeholders to define
objectives
and deliverables.
Assign staff schedules, review work discrepancies, supervise personnel, and communicate organizational policies and goals.
Lead continuous
service-delivery
improvement and innovation.
Qualifications
Minimum
eight years of specific experience as a Program Manager.
Master’s degree in a related field, or 12 years of relevant experience.
Current PMP certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; San Francisco, CA; New York City
About the Team
Our team researches web application attacks and turns that research into protections in Cloudflare’s Web Application Firewall (WAF). We build and maintain managed rules that help protect millions of Internet properties from known vulnerabilities, emerging exploits, and new attack techniques.
We work at the intersection of vulnerability research, large-scale traffic analysis, and detection engineering. Using threat intelligence and telemetry from Cloudflare’s global network, we identify exploitation patterns, develop mitigations, and measure how well they work against real traffic. We partner with Engineering, Product, and customer-facing teams to improve coverage while minimizing false positives and disruption to legitimate applications.
Who You Are
You have hands-on experience in web application security, vulnerability research, or detection engineering, including writing and improving WAF rules, exploit signatures, or comparable detection logic.
You understand HTTP/HTTPS, how web applications and proxies process requests, and common vulnerability classes such as SQL injection, cross-site scripting, remote code execution, SSRF, and insecure deserialization.
You can analyze a vulnerability advisory or proof of concept, reproduce the exploit in a controlled environment, and identify the request characteristics that distinguish exploitation from legitimate traffic.
You use SQL to investigate large datasets and a language such as Python, Go, or Rust to build research tools, automate analysis, and validate detections.
You make evidence-based tradeoffs between detection coverage, false positives, and performance. You are comfortable investigating ambiguous reports and following issues through to resolution.
You work effectively with engineers, product partners, and customer-facing teams, and communicate technical findings clearly to both technical and non-technical audiences.
You use AI fluently in research and coding workflows and have the judgment to know where it accelerates the work and where its outputs need independent validation.
You are curious about how attackers exploit web applications and bypass defenses. You do not need to know our exact stack, but you should be eager to go deep in the domain.
What You'll Do
We are looking for a Security Research Analyst to research web application threats and develop the managed rules that protect Cloudflare customers. You will turn public CVEs, threat intelligence, customer reports, and internal telemetry into tested, effective mitigations.
Your work will span the detection lifecycle: understanding an exploit, designing a rule, validating it against malicious and legitimate requests, and measuring its behavior in production. You will collaborate with engineering and research partners to close coverage gaps and continuously improve the quality of our WAF protections.
Key responsibilities:
Research vulnerabilities and exploitation.
Analyze public CVEs, proof-of-concept exploits, and observed attacks to understand root causes, exploit chains, and opportunities for WAF mitigation.
Develop and maintain managed rules.
Design, test, and deploy WAF managed rules and exploit signatures, keeping protections effective as applications, exploits, and attacker techniques evolve.
Investigate false positives and missed attacks.
Analyze customer reports and request telemetry, reproduce issues, and refine detections to improve protection without unnecessarily blocking legitimate traffic.
Validate coverage and resistance to bypasses.
Use targeted penetration testing, exploit variants, and adversarial testing to identify detection gaps and evaluate proposed mitigations.
Automate research and validation.
Build tools and reproducible test cases that accelerate exploit analysis, rule validation, regression testing, and traffic analysis.
Measure detection quality.
Use SQL, dashboards, and production data to assess rule efficacy, track attack trends, and guide improvements to coverage, false-positive rates, and performance.
Collaborate across teams.
Partner with Engineering, Product, and other detection teams to deliver reliable protections and resolve recurring customer problems at their roots.
Share actionable research.
Document findings, explain mitigation decisions, and contribute to internal research reports and public-facing blogs on vulnerabilities and Internet-wide attack trends.
Additional Experience We Value
Experience developing WAF rules or contributing to open-source WAF projects, such as ModSecurity or the OWASP Core Rule Set.
Experience finding WAF bypasses, analyzing request parsing and encoding differences, or researching novel exploitation techniques.
Experience with large-scale security analytics, advanced SQL, columnar databases such as ClickHouse, and visualization tools such as Grafana.
Experience building automated exploit-reproduction environments, detection test suites, or CI pipelines for security rules.
Familiarity with Linux/UNIX systems, TCP/IP networking, reverse proxies, and the performance constraints of inspecting production traffic.
Published security research, conference presentations, open-source security tools, or demonstrated work through bug bounty programs or CTFs.
Experience partnering with data science or machine learning teams to combine rule-based detections with other security signals.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $157,000 - $216,000
For New York City based hires: Estimated annual salary of $150,000 - $206,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Securities is the U.S. Broker Dealer entity of Kraken. The Senior Compliance Associate will support the existing CCO to ensure the Broker Dealer stays in compliance with all applicable FINRA, SEC and state regulations.
THE OPPORTUNITY
- Assist in the execution of the Broker Dealer compliance and risk assessment programs. Compliance, testing, monitoring, surveillance and adherence to all other relevant and applicable laws and regulations.
- Overseeing, addressing and remediating daily flags in KYC, CIP, Suitability, PEP, Sanctions while assisting in identifying policy and procedural enhancements and maintaining awareness of company goals, regulatory developments and industry trends while testing the effectiveness of controls.
- Oversee and update the written supervisory procedures, surveillance program, testing programs, and the employee education programs including reviewing and addressing concerns from compliance testing results.
- Monitor and challenge the reporting, escalation, and timely remediation of issues, deficiencies, or regulatory matters regarding compliance risk management. Complaint handling and monthly, quarterly and other ongoing reporting/ handling.
- Prepare and coordinate with department leadership in creating the Annual CEO Certification report as specified in FINRA Rule 3130 as well other annual requirements.
- Assists with assessment of external regulatory activity and changes in laws and regulations impacting Marketing.
- Oversee the review of all marketing and sales material and communications (including social content). Administer and manage the compliance reviews of the electronic communications surveillance process to ensure the vendor platform is being used in an effective and efficient way as needed. Further ensuring all required written communications are being retained, from all sources used by the firm.
- Support HR and other business departments by onboarding new hires and ensuring that questionnaires and attestations are obtained in a reasonable time frame. Performing required functions such as U-4, fingerprinting, disclosures, OBAs, PAD, onboarding training, etc.
- Support compliance program enhancements in response to evolving regulatory requirements and business changes. Participating in firm responses to regulatory examinations, audits and inquiries.
WHAT YOU BRING
- Series 7 and 24 qualifications and the ability to obtain others quickly.
- Minimum of 5 years proven experience in a retail fintech Broker Dealer compliance department and working with regulators.
- Comprehensive understanding of applicable laws, regulations and requirements, including industry practices.
- Previous experience implementing a Broker Dealer compliance program.
- Ability to think intuitively and strategically.
- Problem solver and quick thinker.
- Ability to negotiate and collaborate with others, adapt to change, make difficult decisions, and accept challenging assignments.
- Ability to work independently and manage multiple complex projects simultaneously.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Permanent contract at 100%
Starting date:
01.12.2026
Deadline to apply:
The position will close once a suitable candidate has been selected
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
I. MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities.
SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand.
In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information.
In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well.
In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents.
In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027.
Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%).
III. PLACE IN THE ORGANISATION
The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices.
The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres.
IV. OBJECTIVES OF THE POSITION
This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools.
They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained.
The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders.
V. MAIN RESPONSIBILITIES
A. UniQuality Data Steward
1. Management of Entities in UniQuality:
Currently close to 1300 MD international entities in UQ
Create, validate and update MD entities according to the relevant SOP, more specifically:
Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ
Support the update/cleaning of the ESC database of entities.
Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates
Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database
2. Management of ISO certificates
Close to 1000 ISO certificates in the MD repository
Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database
Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews.
Request updated documentation to the ESC referents or regulatory assistants.
Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification
3. MD Repository
Currently around 9000 documents in total, will grow as quality reviews are completed
Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users.
Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed
Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed.
4. Eudamed
Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes.
Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed.
Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality
5. General UniQuality / MD Repository
Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders
Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders.
Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination
Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner
B. Unidata Product Information specialist
1. Product Information Management
Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards.
Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform.
Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs.
Owns the data product lifecycle and technical specifications
Ensures the product meets user needs and use cases
Prioritises improvements and manages changes over time
2. Harmonization and Interoperability
Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations.
Facilitate resource sharing and intersectional field operations by ensuring product harmonization.
Promote responsible use of product data to balance efficiency, cost, and humanitarian mission.
3. Data Stewardship
Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database.
Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools).
Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations).
Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making.
Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT
4. Data ownership: accessibility and visibility
Responsible and accountable for the accessibility and visibility of product information
Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff.
Act as the focal point for central database governance and user support.
5. Process Design and Improvement
Responsible and accountable for data governance: how product information is defined, created and used
Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling.
Pushing data governance by setting the direction and objectives
Actively promoting improved data governance practices (RACI).
Ensure product information data supports reliable operational & strategic decision-making
Publish annual summaries of medical product changes and updates to MSF catalogues.
Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s
Develop policies, guidelines, and training materials for approximately 1,700 database users.
6. Collaboration and Stakeholder Engagement
Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information.
Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives.
VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Master’s degree in scientific, engineering, pharmacy or paramedical sciences
Detail-oriented, meticulous and organized for data entry/modification in database is essential
Computer & analytical skills, including MS Excel are essential
Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus
Proficiency in English (both speaking and writing) and knowledge of French
MSF field or Supply experience in a medical position is an asset
Fast learner, able to adapt quickly to a changing environment
Customer oriented, resilient, with good people and communication skills
Self-motivated, with an interest in problem solving
Excellent time management skills, with the ability to prioritise and multi-task depending on the needs.
Technical writing capacities.
Only shortlisted candidates will be contacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
We're looking for a Principal, Product Analytics who loves getting to the bottom of things. You'll do the deep investigative and technical work that explains why users and customers behave the way they do, and turn it into decisions that change the product and the business.
We're building a more proactive data function, and this role is its deep-investigation engine. You'll take ambiguous, high-stakes questions about user behaviour and customer experience and follow them wherever the data leads, across acquisition, activation, usage and the wider customer journey.
You'll work hands-on and independently, partnering with Product Managers, engineering managers and commercial teams, and working alongside a VP of Growth who will set the function's direction and build the team. Your findings will inform experiments, the roadmap and company strategy.
WHAT YOU'LL DO
- Go looking for what nobody asked about. This is the heart of the role. You'll notice when something looks off in a funnel, a cohort or a metric, disappear into it, and come back with a product issue, a cost leak or an opportunity nobody was looking for. You set much of your own agenda, and you don't wait for a request to start digging.
- Lead deep investigations into user behaviour and customer experience across product and non-product touchpoints, including support, customer success and sales.
- Find where activation breaks. Identify failure points in the user journey, including those that could become productised capabilities.
- Understand acquisition and intent. Dig into acquisition channels, user use cases and what people are actually trying to achieve.
- Do rigorous causal and statistical work. Go beyond correlation with regression, causal analysis and well-designed experiments, and be clear about what the evidence does and doesn't support.
- Build models that drive action. Apply data science to real business problems, such as churn modelling that can trigger real-time product action, and explain clearly how models are applied and what impact they have.
- Analyse unstructured and AI-specific data. Work with agent-user conversations, context layers and evaluation systems alongside structured product data.
- Size opportunities. Produce market opportunity sizing that helps the business prioritise.
- Measure how we build. Partner with engineering managers on organisational productivity metrics.
- Communicate for impact. Translate findings into clear recommendations for product teams, management and executives.
WHAT WE'RE LOOKING FOR
MUST-HAVES
- Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions.
- Data science and modelling experience, and the ability to explain how you applied it and what business impact it had.
- Strong grounding in correlation, regression and causal analysis.
- A proactive approach. You surface insights and shape the agenda rather than working to a brief.
- Genuine curiosity. You notice what looks off and dig until you understand why.
- Clear communication with management and executives about business impact, simplifying complex analysis into actionable recommendations.
PREFERRED
- Experience with unstructured data.
- Experience at an AI-native company, or with the added data complexity AI products bring.
- Understanding of subscription businesses.
- Understanding of the PLG motions in a B2B space.
BONUS POINTS IF YOU'VE…
- Worked on multi-product platforms where upsells, cross-sells and bundling were a key revenue driver.
- Worked alongside qualitative research, connecting the what (data) with the why (qual).
- Done pricing and packaging work: willingness-to-pay, price testing, bundle performance.
-
HOW WE WORK
We optimise for responsibility and freedom.
- No ticket conveyor belt. We run on ownership and a small number of high-impact projects.
- Close collaboration with Product, Engineering, Growth and commercial teams to ship real outcomes.
- A bias toward pragmatic solutions that get used, measured and improved.
WHY JOIN
- Do the hardest, most interesting analytical work in the company, with direct line of sight to product and strategy decisions.
- Work across structured and unstructured data, customer conversations and AI evaluation, at the intersection of product usage, AI and revenue.
- Independence and impact at principal level, without the management overhead.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $128,000 - $188,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
What we look for
7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution
3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment.
Responsibilities
Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably.
Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution.
Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution.
Maintain or exceed established response-time compliance standards and service level expectations.
Deliver high-quality client experience to maintain or exceed customer satisfaction targets.
Develop and contribute to standardized workflows, best practices, and process improvement initiatives.
Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability.
Qualifications
1-3 years’ experience in technology industry
Experience providing direct end user support for software (either custom built software or SAAS model platform)
Experience with online ticketing system and support; experience with Jira is a plus
Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus
Experience in insurance industry is a plus
Benefits
The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Hasbro Global Supply Chain Team manages USD 1.3 billion in spend, of which USD 0.8 billion is ex-factory cost, across Hasbro's brands (Action Brands, Games, Play-Doh, Fashion, Preschool and Sports Action) and material categories (Packaging, Resin, Tooling and other key materials), supported by a network of approximately 40 Finished Goods (FG) suppliers and more than 100 material suppliers.
The Global Supply Chain Team is accountable to plan, source, make and deliver Toys & Games to Hasbro quality standards, On Time & In Full and at competitive costs through a global supply network of contract manufacturers, material suppliers, test-labs, model-shops, and toolmakers.
The Supplier Performance Manager builds and strengthens a world-class supplier network by ensuring that current and future suppliers provide the operational performance, capabilities and capacity required to advance Hasbro's Brand and Supply Chain priorities. The role improves the competitiveness, resilience, supply agility, sustainability and innovation of Hasbro Toys & Games while delivering Operational Excellence and Sourcing Productivity.
The Supplier Performance Manager leads the Commercial Negotiations, Operational Excellence and Productivity Improvement programs for the assigned suppliers and supports the Design to Value and Manufacturing Excellence initiatives.
This role is the key interface between the assigned suppliers and Hasbro, ensuring that we keep leverage in these complex and challenging business relationships and ensuring the 'one Hasbro face/voice' in the multi-functional and multi-level relationship with the assigned suppliers. The role reports to the Global Sourcing Director for the assigned product category and offers the opportunity to shape a global supplier network and work with teams across Hasbro's brands and functions.
Location and Work Arrangement
This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Actively contribute to the definition of the global Sourcing Strategy and design of the global Supplier Network for the assigned category.
Accountable for the regional implementation and execution of the Global Sourcing Strategy and Supply Network redesign. This requires thinking globally and acting locally within the global supply network.
Hold suppliers accountable for their operational performance and manage the interface between Hasbro (Product Development (PD), QA, Planning, Ethical) and suppliers.
End-to-end accountable for supplier performance including capabilities, medium/long-term factory capacity, supplier financial health, and compliance.
Deliver significant improvements in the operational performance of the assigned suppliers in terms of Quality, On Time & In Full, New Product Launches, and Compliance. This is achieved via data-driven performance scorecard reviews based on relevant cross-functional metrics, followed up by systematic and structural corrective actions.
When required, lead supplier competence development across Supply Chain, Product Development, Quality and Manufacturing with clear objectives and metrics, and serve as project manager for transitions to new suppliers.
Proactively scout, identify, assess and segment current and prospective suppliers to build a healthy supplier pipeline that supports current and future category requirements and priorities.
Lead the onboarding of new suppliers and the ethical exit of others.
Ensure Master Purchasing Agreements or contracts are in place and enforced.
Ensure supplier compliance (Ethical Sourcing, Global Security) and facilitate implementation of Structural Corrective Action Plans (CAP).
Prepare and lead the Joint Business & Improvement Agenda, Supplier Performance Scorecard and Business Review Meetings for assigned suppliers.
Ensure that proper Structural Corrective Action Plans (CAP) are in place to bridge any performance gaps and are followed through.
Establish Supplier Account Plans to continuously improve performance, Operational Excellence and delivering Productivity (>3% YOY target) via Strategic Business Initiatives such as smart automation and Supplier Competence Development Programs.
Act as escalation point for Quality, Costing, Supply Chain Security, Ethical Sourcing, Legal and Finance to get priority from supplier leadership on a case-by-case basis.
Lead supplier selection and commercial negotiation for new projects.
Support the Design to Value and Manufacturing Excellence initiatives.
Act as escalation point for Development to get priority from supplier leadership.
Manage medium-term (more than 6 months) and long-term (more than 12 months) supplier capacity.
Act as escalation point for Planning & Logistics to get priority from supplier leadership.
What You'll Bring
At least 5 years of relevant experience in procurement and/or supplier management, or equivalent demonstrated experience, including work with international suppliers or teams.
Master's degree in a related discipline such as Engineering, Procurement, Supply Chain or Business Management, or equivalent demonstrated experience.
Demonstrated experience using advanced analytics to identify opportunities, improve supplier and sourcing decisions, automate routine work and translate data into measurable business outcomes.
Professional proficiency in spoken and written English to communicate with global teams and suppliers.
Approximately 30% travel to supplier and manufacturing partner sites is required for this role.
Energy & Passion: Strong drive and commitment to getting the job done. Eager to do the right things for Hasbro and Eager to do the right things for Hasbro and willing to work flexibly across job scope, functions, departments and time zones..
Internal Impact: Builds and maintains a solid network and partners intensively with Product Development, Finance, Global Supply Chain and Commercial Markets to spark them to perform, influence decision making and integrate business and functional priorities into own actions.
External Impact: Able to respectfully influence senior leaders at manufacturing partners, key suppliers, model-shops, toolmakers and test-labs to address their issues and have them take ownership to drive operational excellence in joint product development, supply, quality, compliance and cost.
Edge: Strong negotiator with a desire to Play to Win, driving concrete actions and decisions from each meeting or discussion; willing and able to make difficult decisions on people and external partners.
Execution: Consistent, hands-on and pragmatic performer; consistently delivers on all Procurement goals (Operational Excellence, Product/Material Cost Savings, Supplier Performance Improvement) and tackles any internal/external performance or relationship issues and proactively solves them.
What Sets You Apart
Experience leveraging AI-enabled tools, where available and appropriate, is preferred.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
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Amsterdam, Netherlands; Hyderabad, India
seniorWashington, District of Columbia, United States
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УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридBrussels, Belgium
УдалённоEurope
УдалённоRemote Canada
УдалённоRemote US
Des Moines, Iowa, United States
Hong Kong; Eager to do the right things for Hasbro and Eager to do the right things for Hasbro and willing to work flexibly across job scope, functions, departments and time zones