Location: Salzburg, Austria
Workplace: on-site
Are you passionate about providing exceptional service to guests? Do you have a positive attitude and a hands-on approach to customer service and want to work in a dynamic team? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as a Bar Waiter!
WHO WE ARE
Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds,
Schloss Leopoldskron
is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.
Schloss Leopoldskron
is more than just a hotel—it’s also the home of
Salzburg Global
,
an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities.
We seek to be an exemplary international institution in terms of equity and environmental sustainability. We strongly encourage candidates from all backgrounds to apply and join us in our work.
WHAT WE OFFER
We are proud to offer our employees a range of benefits, including:
Flexible working hours
to support a healthy work-life balance
Comprehensive training and development opportunities
to help you achieve your career goals, including support with German language courses
Relocation support for candidates outside of Salzburg
Complimentary meals during your shifts
Free on-site parking
Complimentary access to the fitness center
Staff discounts on drinks
at our Meierhof Bar
Special rates
for Schloss Leopoldskron, Schlosshotels & Herrenhäusern, and DERAG Living Hotels
Discounts for local tourism attractions
Bonus payment based on organizational performance
At
Schloss Leopoldskron
, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As
Bar Waiter
, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.
WHAT YOU’LL BE DOING
In this role, you will support the smooth running of our café/bar and event service. Your responsibilities will include:
Preparing the café/bar area for service, including mise en place
Preparing and serving drinks and small snacks
Working early or late shifts, with support for seminars and events where required
Providing friendly, attentive, and professional service to our guests
Helping to ensure a smooth daily workflow and keeping relevant documentation up to date
Completing your tasks independently, reliably, and with attention to detail
Following HACCP standards and hygiene requirements throughout your work
WHO WE’RE LOOKING FOR
Enthusiastic, guest-oriented mindset with a passion for service excellence
Strong sense of responsibility, punctuality, and reliability
Initiative, dedication, and a team-oriented approach
Several years of professional experience desirable
Completed vocational training in gastronomy an advantage
German and English skills
A well-groomed and professional appearance
At
Schloss Leopoldskron
, we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants.
We are an Equal Opportunity Employer and do not discriminate against applicants or employees.
Sustainable business practices are our highest priority in all areas. We encourage creative, equitable, and sustainable change and develop environmentally conscious and socially responsible practices at all levels. We believe that every team member plays a critical role in our journey toward sustainability.
ОфисSalzburg, Austria; We strongly encourage candidates from all backgrounds to apply and join us in our work; Relocation support for candidates outside of Salzburg
Location: Mapbox Germany
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
The Navigation Native team builds the high-performance C++ engine that serves as the "brain" of our Navigation SDKs. This library runs directly on end-user systems (on-board), powering everything from mobile apps to in-vehicle infotainment systems for partners like BMW and Zeekr.
We solve the fundamental challenges of movement: transforming noisy GPS/IMU data into precise map-matching, managing complex road-network graphs, supporting routes and alternatives, tracking progress along a route, and providing "Electronic Horizon" capabilities for ADAS. Our work happens at the edge, supporting location frequencies up to 10Hz and ensuring a seamless experience even in tunnels or dense urban canyons.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
We are looking for smart, fast-learning engineers driven by the challenge of developing core components of the Mapbox navigation ecosystem. As a C++ Developer, you will:
- Build and maintain a unified C++17 library that runs seamlessly across iOS, Android, and low-power automotive embedded hardware.
- Analyze and improve map-matching and dead-reckoning algorithms using real-world data from millions of vehicles.
- Implement route-following features, including high-frequency route progress reporting, deviation detection, and timely instruction delivery.
- Work on road object matching (OpenLR) and live traffic incidents to give drivers a predictive "window" into the road ahead.
- Design predictive caching for routing tiles and manage complex on-board resources like junction views and signposts.
- Integrate and extend the Valhalla routing engine to support offline routing and route refresh controllers.
- Thoughtfully leverage AI tools in your design and development workflow to increase efficiency and code quality.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Strong proficiency (min 7 years of experience) in C++17 (or later) with a deep understanding of the language specification, memory management, standard library, and multi-threading.
- A passion for writing clean, fast, and portable code that adheres to strict CPU and memory constraints.
- Experience working with complex graph-based structures, data structures, and spatial algorithms.
- Proven experience developing cross-platform code (Linux, mobile, or embedded systems).
- Strong English skills, with the ability to explain complex technical trade-offs to both peers and stakeholders.
Would be a Plus
- Familiarity with navigation concepts (dead reckoning, bearing, Electronic Horizon, or OpenLR).
- Experience working with IMU, OBD-II, or GNSS data.
- Background in computational geometry or safety-critical features (ADAS).
- Experience with or contribution to open source routing engines.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 h per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Torino, Italy; Roma, Italy; Napoli, Italy; Venezia, Italy; Bologna, Italy; Palermo, Italy; Milan, Italy; La Plata, Argentina
Workplace: remote
Kodland is a digital platform that connects tutors and kids from all over the world. Are you good at Python and love sharing your knowledge with children? We are currently looking for Python Tutors to join our rapidly growing team!
Job description:
You will deliver fun and engaging lessons based on a provided curriculum and materials.
You will work with children aged 10 to 14 in individual or group online lessons (9–12 students).
You will improve your teaching skills with experienced Kodland mentors.
You will provide feedback on lessons and materials to the team.
You will provide detailed and regular reports on student progress.
You will enhance the learning experience and student engagement in the classroom.
You will become a positive, influential, and friendly figure of Kodland.
You will implement creative ideas to support students.
Benefits:
Supportive and fun young team
Scripts and materials for all lessons
Commitment to personal and professional development with regular training courses
Discounted courses for friends and family
No teaching experience required – you will still be invited for an interview and will complete a digital skills test upon request.
You will demonstrate your programming or design skills.
Skills:
Willingness to acquire new skills and improve existing ones.
Available to teach children and help them achieve great results.
Availability to work on weekends and/or weekdays and evenings.
Able to work independently.
You have no criminal record and are not prohibited from working with children.
Note:
This is a remote job, so you will need a personal laptop with a camera, microphone, a stable internet connection, and a quiet place to work.
УдалённоTorino, Italy; Roma, Italy; Napoli, Italy; Venezia, Italy; Bologna, Italy; Palermo, Italy; Milan, Italy; La Plata, Argentina
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Warsaw, Poland; Lublin, Poland; Szczecin, Poland; Poznań, Poland; Gdańsk, Poland; Katowice, Poland; Łódź, Poland; Wrocław, Poland; Bydgoszcz, Poland; Białystok, Poland
Workplace: remote
Kodland is a digital platform connecting tutors and children aged 5 to 17, teaching game development (Unity/Roblox), programming (Scratch/Python), web development (Javascript, HTML, CSS), digital design (Blender/Photoshop), and Minecraft. Kodland's goal is to prepare children for the future. We help them acquire skills that set them up to succeed in their careers and develop their interests. Kodland operates in 40 countries and educates over 30,000 students.
Position description:
Delivering engaging and fun lessons based on the programmes and materials provided by us.
Developing teaching skills with the support of Kodland mentors.
Sharing feedback on lessons and materials with the team.
Providing regular and detailed reports on student progress and improving the learning process and children's engagement.
Representing Kodland in a positive, influential, and friendly manner.
Implementing creative ideas to support students.
You have experience in programming or design
You are ready to learn Roblox or Scratch with us
What we offer:
A young, supportive, and friendly team.
Ready-made scripts and materials for all lessons.
Commitment to your personal development through regular training.
Discounts on all our courses for friends and family.
No teaching experience is required, however to be invited for an interview you must complete a digital skills test (which will be sent after applying).
Important:
This is a remote position, so you will need your own laptop, a stable internet connection, and a quiet place to work. After the interview, you will be asked to complete a test. Candidates have the opportunity to learn Scratch and Roblox with us. We offer a B2B contract with the possibility of working as an unregistered sole trader; other available options also include cooperation with the TwójStartup incubator. We invite you to discuss the details during a conversation with our recruiter.
If your application is considered suitable, you will receive an email from us in the coming days inviting you to an interview. We therefore encourage you to check your inbox, including your spam folder.
To learn more about us and the position, click here:
https://www.kodland.org/pl/tutors26
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Senior Engineering Manager , Twilio’s Segment team.
About the job
As a Senior Engineering Manager on the Twilio Segment Data platform/ pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems You'll guide the team in designing, operating and maintaining complex distributed systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP).
Responsibilities
In this role, you’ll:
Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment.
Champion team growth and success, prioritizing mentorship and individual development.
Architect and operate always-available, complex distributed systems in cloud environments.
Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
Advocate for agile processes, continuous integration, and robust automation.
Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
14+ years of engineering experience with a 5+ year proven track record managing software teams.
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Proven experience managing multiple workstreams within the team.
Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms.
Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
Excellent communication, problem-solving, and operational excellence skills.
Desired:
Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges.
Expert programming experience in Go or similar object-oriented languages.
Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).
Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
Familiarity with AI/ML technologies.
Experience managing and operating AWS infrastructure
Experience working in a geographically distributed team.
Location
This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Update: We will stop accepting new applications for this role on November 26, 2026.
The role
Senior Program Officers are the leaders of GiveWell's grantmaking. In this role, you'll take primary responsibility for a significant grantmaking portfolio, setting its strategy and sifting through the many opportunities we could fund to focus on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You'll also communicate externally about our work and mentor and advise other members of the team.
You will build and lead a grantmaking portfolio that brings rigor and creativity to GiveWell's hardest funding problems. You'll combine rigorous review of empirical evidence, cost-effectiveness modeling, strong grantee relationships, ground-truthing of how programs are actually delivered, discussions with subject matter experts, understanding of the broader context, and your own judgment to decide what to fund, how to structure it, and when to build something new. In the course of your work, you might approach questions like these:
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
When the best opportunity doesn't exist yet, how do we create it, whether through co-design, seeding an implementer, or shaping broader incentives?
What is the best direction for our portfolio, and are we correctly prioritizing the programs and grantees we fund?
Where are the highest-impact opportunities to expand the portfolio while improving its cost-effectiveness?
How can we triangulate empirical evidence against expert opinion and other qualitative features, like a grantee's organizational track record?
Do a grantee's reported outputs reflect real coverage, quality, and adherence to evidence-based practices on the ground?
What research can we fund today that could substantially improve our grantmaking five years from now?
How much uncertainty are we willing to accept before making a grant, and which questions do we need to answer first?
Senior Program Officers work closely with
Senior Researchers
, an equivalently-leveled, parallel role on our team. Senior Researchers typically set the research agenda for grantmaking areas and tackle the thorniest, most open-ended questions we face, while Senior Program Officers own the grant and portfolio decisions — deciding what we fund and why, and incorporating Senior Researchers' analysis into their decisionmaking. Senior Program Officers have a research mindset, too: they're comfortable digging into a cost-effectiveness model and forming their own view of the evidence.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
New Senior Program Officers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months.
We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, Malaria, Nutrition, Vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
The strongest candidates typically have at least 5-10 years of professional experience, a significant portion of which was in similar or closely-related roles. Many of our senior staff have quantitatively-oriented advanced degrees, but there’s no hard academic requirement — what matters to us is that you’ve used empirical tools to make rigorous, evidence-based decisions under uncertainty, whether you’ve done that in graduate training or hands-on experience.
In addition to relevant experience with the responsibilities listed above, we'll be interested in people with strong track records in any of the following areas:
Funding, building or scaling new programs, initiatives, or organizations.
Using rigorous quantitative analysis and cost-effectiveness modeling to support decisionmaking
Building relationships with diverse stakeholders (you'll work with other funders, research organizations, NGOs, and more, so it will be important for you to have strong skill in this area)
Owning large budgets and/or grant portfolios
Excellent written and verbal communication, with an emphasis on directness and clarity
Setting and iterating on strategy in complex, fast moving environments
It’s a plus, but not required, if you have experience:
Engaging with global health, development, or related fields
Reviewing randomized controlled trials and impact evaluations
Working with governments or multilateral organizations
Gathering first-hand data to inform program design
Managing a variety of grant types, including advocacy and market-shaping initiatives
You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You get things done, and you'll drop what you're doing when something matters more. You drive work to conclusions efficiently, and when the evidence shifts or a higher-value opportunity appears, you’re eager to pivot.
You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Application deadline:
We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible.
Miscellaneous details:
Please note that our hiring process relies on some (not all) of the same work trials that we use in our Researcher and Senior Researcher roles (including team-specific Senior Researcher postings). If you applied to one of these roles within the last year, you should hold off on applying to others unless our team reaches out directly. If you're interested in multiple roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
430,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell’s
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell’s Work Trial Policy
.
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role?
The Ad-Hoc Crane Maintenance Mechanical Technician is responsible for carrying out the maintenance, repair, and overhaul of offshore crane mechanical systems, both on offshore platforms and in the onshore workshop. The role involves maintaining and troubleshooting crane mechanical components offshore and performing disassembly, inspection, and reconditioning of crane parts in the onshore workshop. This position requires flexibility to alternate between offshore and onshore duties based on operational needs
Main Responsibilities & Key Result Areas
Offshore Crane Maintenance:
Perform routine inspections, preventive maintenance, and mechanical repairs on offshore cranes, winches, hoists, and related equipment to ensure they are in optimal working condition.
Troubleshoot and resolve mechanical issues on cranes, identifying faults in the hydraulic, mechanical, and electrical systems, and taking corrective actions as necessary.
Assist in the disassembly and assembly of crane components offshore, including gearboxes, hoists, brakes, drums, and hydraulic systems.
Support the Offshore Crane Maintenance Supervisor in ensuring 5 Yearly Major Maintenance
Overhauls are completed in a timely manner and downtime is minimized.
Maintain accurate records of all offshore maintenance work, including work orders, inspection reports, and parts used.
Collaborate with offshore personnel to ensure safe and efficient lifting operations while minimizing crane downtime.
Ensure adherence to Health, Safety, and Environmental (HSE) protocols during all mechanical maintenance activities offshore.
Onshore Workshop (Crane Component Overhaul):
Work in the onshore workshop to disassemble, inspect, and overhaul critical crane mechanical components such as gearboxes, hoists, drums, and winches.
Lead the mechanical overhaul of crane components, ensuring parts are refurbished, repaired, or replaced as needed to meet operational and safety standards.
Conduct thorough inspections of crane parts, identifying wear, damage, or potential failure points, and recommending necessary repairs or replacements.
Assemble and test crane components after overhauling to ensure they meet manufacturer specifications and operational requirements.
Ensure proper documentation of all work performed in the workshop, including inspection results, repairs, and parts replacements.
Collaborate with other workshop team members to ensure timely and efficient completion of crane overhauls.
Maintain a clean, organized, and safe work environment in the workshop, adhering to all workshop safety standards and procedures.
Assist in the management of spare parts inventory for crane components, ensuring parts are ordered and available as required.
Support the onshore workshop in the disassembly, inspection, overhauling, and reassembly of crane components such as winches, hoists, drums, and gearboxes.
Requirements
Essential
High school diploma or equivalent; technical certifications in mechanical, electrical, or crane maintenance fields are required.
English Language (good writing and vocabulary).
Minimum of 3 years offshore experience in a crane mechanical maintenance role.
Hands-on experience in the mechanical maintenance and overhaul of cranes, winches, hoists, and related equipment.
Previous experience in an onshore workshop setting, performing mechanical overhauls of crane components, is preferred.
Knowledge of mechanical systems (hydraulic, mechanical, and electrical) and their function within crane operations.
Experience in stripping down and rebuilding winches, motors, and pumps.
Experience in testing and pressure testing of crane components – cylinders etc
Competent with Crane Maintenance and inspections.
Able to understand Maintenance drawings / Hydraulic drawings / Isometric drawings etc.
Ability to compile and complete technical maintenance procedures.
Basic IT Skills – Word, Excel, etc.
Preferred
A degree in mechanical/electrical engineering or related fields is a plus
OPITO Approved BOSIET
OGUK Medical
Desire to increase technical and management skills.
Offshore experience.
SAP system knowledge.
Behaviors and Personal Qualities
Safety-Focused: Prioritizes the safety of self and colleagues, ensuring all maintenance and overhaul activities are performed according to safety standards.
Adaptable: Can easily transition between offshore and onshore responsibilities as required.
Team Player: Works well with both offshore and onshore teams to ensure the efficient completion of crane maintenance and overhauls.
Detail-Oriented: Ensures all work is completed with precision and in accordance with technical specifications and safety standards.
Self-Starter: Takes initiative and is capable of working independently while also contributing to team efforts.
Flexible attitude to working hours and shift patterns in order to get the job done.
Personal integrity that can be a role model for all other members of staff.
Location: Abu Dhabi, United Arab Emirates
We are?
A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. At EnerMech, we believe that our success is driven by the talents and dedication of our people. We invest in our workforce as we grow globally, ensuring that we remain strong in all aspects of our service, technology, and infrastructure.
The role?
The Crane Technician - Electrical is responsible for ensuring the safe and efficient operation of electrical systems on offshore cranes. Your expertise in electrical maintenance, troubleshooting, and repairs will be essential to maintain the reliability and functionality of this critical equipment.
Main Responsibilities & Key Result Areas
Perform electrical maintenance, troubleshooting, and repairs on offshore cranes, with a specific focus on the Safe Load Indicator (SLI) system.
Conduct regular inspections and preventive maintenance activities on the to ensure accurate load measurements and safe crane operations.
Collaborate with the maintenance team to develop and implement maintenance schedules, ensuring compliance with safety regulations and industry standards.
Diagnose electrical faults in the SLI system, analyze equipment malfunctions, and develop effective solutions to minimize downtime and ensure accurate load monitoring.
Install, calibrate, and upgrade Electrical & SLI systems on offshore cranes, ensuring compatibility and adherence to specifications.
Keep accurate records of maintenance activities, including equipment history, repairs, and replacements performed.
Adhere to safety protocols and guidelines while working on offshore installations, ensuring personal and team safety at all times.
Collaborate with other technicians and engineers to troubleshoot complex electrical issues and provide technical support as needed.
Stay updated with the latest industry trends, technologies, and regulations related to SLI systems and offshore crane operations.
Maintain a clean and organized work area, ensuring tools and equipment are properly stored and maintained.
Requirements
A recognized apprenticeship or qualification.
At least a vocational/technical High School Diploma Holder.
Safety Training Certification
Compex certification will be an advantage.
At least 5 years of experience in the same field
3 years in a lifting equipment environment
Experience in repair & maintenance of cranes-related equipment
Experience in working to schedules.
Preferred
Experience in the offshore service industry or a similar environment
Experience in cranes & lifting equipment maintenance & repair.
Personal Qualities;
Good Communication Skills
High standards of workmanship
Ability to work and react under pressure and tight deadlines
Benefits
Work with a Global Organization.
Fulltime Permanent position.
Annual air ticket allowance.
Company provided health insurance.
Training & Development opportunities.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Portland, OR
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
Who we're looking for
A well-connected, relationship-driven professional — coaches, teachers, athletic directors, or community leaders — who thrives on opening doors and closing deals. If you love the front end of sales and have a strong local network, this role was built for you. Got a day job, a coaching gig, or a packed schedule? No problem. This is designed to work around your life.
This is not a remote position. Applicants must currently reside within the assigned territory to be considered.
The opportunity
You'll be boots on the ground, building partnerships with schools, sports teams, programs, and community organizations in your area — on your schedule. Your focus is to prospect, connect, and close — then hand off to an Account Manager who handles everything after. No backend admin, no long-term account management. Just pure relationship-driven sales with people you likely already know. Perfect as a side hustle, a part-time gig, or a way to monetize the network you've already built.
What you'll do
Tap into your existing local network toidentifyand engage potential partners
Conduct in-person meetings, presentations, and demos — when it works for you
Close new partnerships and hand off seamlessly to your Account Manager
What you bring
Current residency within the assigned territory (required— non-local applicants will not be considered)
Strong local community ties and existing relationships
Self-starter mentality with solid communication skills
Comfort in a 100% commission, performance-driven environment
Reliable transportation and a valid driver's license
Ability to pass a background check, including driving record
What you'll earn
Uncapped commission — no ceiling on your earnings, no matter how many hours you put in
The details
Flexible contract (1099) — make your own schedule; designed to work as a side hustle or part-time gig
One-quarterinitialcommitment with opportunity to extend
No base salary, benefits, or paid leave
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Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Design is core to how we build products at Ramp. We're hiring a recruiter to help shape the team that will be responsible for it.
You'll partner with design leadership to hire across Product Design, Design Engineering, and Brand Design. You'll lead searches from inception to close, helping teams identify, assess, and hire exceptional designers.
The best designers are rarely on the market. A big part of the job is fostering relationships before someone starts their job search: through events, referrals, and ongoing engagement with the design community. You'll help Ramp stay connected to talent and cultivate the networks that drive future hiring.
WHAT YOU’LL DO
- Own full-cycle recruiting across Product Design, Design Engineering, and Brand Design
- Partner with design leadership to define hiring needs, align on candidate profiles, and calibrate talent across a range of design disciplines
- Identify and engage talent through X, portfolio sites, and other industry channels
- Build relationships with designers through referrals, events, and ongoing engagement with the design community
- Partner with our Design Program Manager and design team to strengthen Ramp's presence in the industry
- Improve how we hire by refining processes, leveraging new tools, and raising the quality of design recruiting at Ramp
WHAT WE’RE LOOKING FOR
- 5+ years of recruiting or sourcing experience, including experience hiring for Design roles
- Strong understanding of what differentiates great design talent
- Exceptional relationship-building skills and a track record of earning trust with candidates, hiring managers, and senior leaders
- Strong judgment, attention to detail, and operational rigor
- An experimental mindset and a willingness to try new approaches to find, engage, and hire great talent
- Experience using AI throughout the recruiting workflow to improve sourcing, candidate engagement, and execution
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, England
Workplace: Remote
SUMMARY
Are you eager to launch your sales career in a fast-growing, innovative tech company? Temporal is seeking a motivated and enthusiastic Business Development Representatives (BDRs) to join our team in London, England. As a BDR, you’ll play a pivotal role in driving growth by connecting with potential customers, generating leads, and building strong pipelines for our sales team.
This is an entry level role designed for ambitious self-starters who are passionate about technology, thrive in fast-paced environments, and are excited to develop their careers in sales. With a dedicated training program and clear growth path, you’ll have the support and tools to become a standout sales professional while contributing to Temporal’s mission of redefining application development.
WHAT YOU'LL DO
- Proactively outbound prospecting and lead activity management in an effort to qualify and market Temporal to potential customers.
- Discover opportunities from leads and set appointments from those leads.
- Use of strong selling and influencing skills to set up qualified appointments.
- Understand the Temporal OSS and Cloud solutions enough to provide high level introduction.
- Leverage taught sales techniques to maximize customer interactions.
- Log, track, and maintain outbound activity.
- Work closely with the Sales Team and attend customer meetings as required.
- Be the architect of a growing team, defining and iterating on processes.
WHAT YOU'LL NEED
- 1 to 2+ years of experience in prospecting roles.
- Excellent in-person, phone, and written customer communication skills.
- Must be able to interact and communicate with individuals at all levels of the organization.
- Ability to make formal and informal presentations to staff and clients.
- Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
- Proficient PC, Spreadsheet, Salesforce.com, and Google Docs skills required.
- Ability to manage time effectively, work independently, and be self-motivated
- Prior track record of achievement in positions with accountability.
- Ability to thrive in a fast-paced startup environment.
- Proactive, independent thinker with high energy/positive attitude.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Remote - USA
We are seeking a Senior Compensation & Stock Analyst who will serve as a key driver of the evolution of our compensation function through the strategic application of artificial intelligence (AI). This role will blend deep compensation expertise with AI fluency to modernize processes, improve efficiency, drive transparency, and generate insights that enhance decision-making and compensation administration.
This individual will support compensation strategy and administration across the organization while leading initiatives that embed AI within our compensation practice. The role will serve as a subject matter expert supporting Clover’s equity compensation programs, partnering closely with Legal, Finance, Payroll, HR, and external vendors to ensure operational excellence, compliance, and a positive employee experience.
As a Senior Compensation & Stock Analyst, you will:
Advance compensation transparency and understanding across Clover and enhance manager decision-making through creative application of AI
Leverage AI tools (e.g., ChatGPT, Claude) to improve compensation workflows, automate data analysis, and strengthen reporting and insights generation
Identify and implement AI-driven solutions to automate compensation processes such as salary survey submissions, job leveling, salary band assignment, and compensation analytics
Drive advancement of the People Operations team’s AI maturity by testing, piloting, and scaling new tools and methodologies across functions
Develop and document compensation policies, practices, and AI-enabled workflows that improve efficiency and scalability
Administer the compensation structure and job architecture, providing expert compensation guidance, execution, and education
Collaborate with HR Business Partners, recruiters, and managers to develop and implement targeted compensation solutions including guidance for new hires, promotions, retentions, and ad-hoc compensation adjustments
Lead end-to-end planning and execution of the annual compensation cycle, bonus cycle, and support annual and off-cycle equity grant processes
Support administration of Clover’s equity programs, including annual refresh grants, new-hire grants, promotional grants, and ESPP administration
Partner with Legal, Finance, Payroll, HRIS, and external equity administration providers to support compliance with SEC regulations, tax reporting requirements, accounting treatment, and internal controls
Support statutorily required auditing, reporting, reconciliations, and documentation related to equity compensation programs and stock administration
Assist with preparation of analyses, modeling, and materials for senior executives and the Compensation Committee/Board of Directors related to compensation and equity programs
Help maintain equity compensation guidelines, governance documentation, and employee education materials
You should get in touch if:
You have 5+ years of relevant compensation experience, including experience guiding stock administration and associated regulatory compliance requirements within a public-company environment
Advanced proficiency with a variety of AI tools and demonstrated experience leveraging such tools to improve business processes and decision-making
Experience identifying opportunities for automation, process optimization, and scalable workflow design within HR or compensation functions
Experience partnering with Legal, Finance, Payroll, HRIS, and external vendors on equity administration, taxation, accounting, and compliance matters
Hands-on experience with compensation and HRIS systems (e.g., Excel, ADP Workforce Now, Pave, E*Trade, Workday, Shareworks, Carta, Fidelity)
Strong analytical, organizational, communication, and presentation skills
Proven experience with quantitative and qualitative research methods
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$92,000
—
$120,000 USD
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Strategy & Operations Principal,
you will lead a diverse array of projects directly impacting Via’s Operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world.
**This role is based in NYC with a 3x per week office requirement.**
What You’ll Do:
Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
Lead the frontline
:
Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows
Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
Analyze and optimize: Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making
Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
Who You Are:
Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Have a Bachelor’s Degree with a record of exceptional academic achievement
Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami, United States
Workplace: hybrid
Location:
Miami, FL
Work Model:
Hybrid (regular attendance in the Miami office approximately 1–2 days per week, subject to business needs)
Level:
Senior Individual Contributor
Experience:
Minimum 5 years of relevant compliance experience
About The Role:
Paysend is seeking an experienced Senior Compliance Analyst to support its North American Compliance Program across both the United States and Canada.
Operating within the second line of defense, the Senior Compliance Analyst will play a critical role in supporting the Company's regulatory compliance, financial crime compliance, regulatory reporting, examination readiness, remediation management, compliance monitoring, and risk management activities. The role will support compliance with applicable U.S. and Canadian regulatory requirements, including the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN regulations, OFAC sanctions requirements, state money transmission laws, FINTRAC requirements, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), the Retail Payment Activities Act (RPAA), and sponsor-bank oversight obligations.
The successful candidate will act as an initiative owner for key compliance deliverables and remediation workstreams, helping ensure that Paysend maintains an effective, scalable, and sustainable compliance framework capable of withstanding regulatory review as the business continues to grow across North America.
The role requires strong analytical skills, regulatory knowledge, investigative capabilities, sound judgment, and the ability to operate independently in a fast-paced fintech environment.
What You'll Do (Responsibilities):
Financial Crime Compliance
• Review and investigate transaction monitoring alerts, sanctions screening alerts, unusual activity referrals, and escalated compliance cases.
• Conduct risk-based investigations using customer, transaction, behavioral, geographic, and typology data to identify suspicious activity and determine appropriate disposition in accordance with internal policies and regulatory requirements.
• Escalate potential AML, fraud, sanctions, or regulatory concerns as appropriate and maintain complete documentation supporting investigative conclusions.
• Prepare and support Suspicious Activity Reports (SARs), continuing activity reviews, and other regulatory reporting obligations while ensuring adherence to regulatory deadlines and internal service standards.
• Support sanctions compliance activities, including OFAC screening reviews, true-match analysis, reporting, testing, tuning, and control validation.
Regulatory Compliance & Governance
• Support compliance with applicable U.S. and Canadian regulatory requirements, including money transmission, AML/ATF, sanctions, payment services, licensing, and sponsor-bank obligations.
• Assist with the development, implementation, and maintenance of compliance policies, procedures, controls, regulatory inventories, compliance calendars, and change management initiatives.
• Support preparation and submission of regulatory reports, filings, licensing activities, and sponsor-bank compliance reporting requirements.
Canadian Compliance Support
• Support the Canadian AML/ATF Compliance Program, including FINTRAC reporting, customer due diligence, enhanced due diligence, sanctions compliance, and policy maintenance activities.
• Support implementation and ongoing maintenance of the Retail Payment Activities Act (RPAA) compliance framework, including operational risk management, issue tracking, corrective actions, and regulatory evidence management.
Regulatory Examinations, Audits & Remediation
• Support regulatory examinations, audits, independent reviews, sponsor-bank reviews, and network assessments by coordinating information requests, documentation, and regulatory responses.
• Assist with remediation activities, Management Action Plans (MAPs), corrective action tracking, validation, and closure of regulatory, audit, and independent review findings.
Compliance Monitoring, Testing & Risk Management
• Execute compliance monitoring, testing, and quality assurance reviews across AML, sanctions, investigations, regulatory reporting, and broader compliance activities.
• Assess control effectiveness, identify emerging regulatory, financial crime, fraud, and operational risks, and recommend enhancements to systems, controls, procedures, and workflows.
• Support compliance metrics, management reporting, governance reporting, and enterprise risk assessment activities.
Regulatory Requests & Cross-Functional Collaboration
• Support responses to regulatory inquiries, subpoenas, requests for information (RFIs), law enforcement requests, and 314(a)/314(b) information-sharing activities.
• Partner with Compliance, Risk, Fraud, Operations, Product, Legal, Customer Support, and Technology teams to implement compliance initiatives, communicate risks and findings, and support business growth while maintaining regulatory compliance.
What You’ll Need To Be Successful In This Role:
Bachelor's degree in Business, Finance, Accounting, Criminal Justice, Law, Compliance, Risk Management, or a related field.
Minimum 5 years of experience in AML/BSA, sanctions, financial crime compliance, regulatory compliance, compliance monitoring, or risk management.
Experience working within a fintech, payments, remittance, money services business (MSB), bank, or regulated financial services environment.
Experience conducting investigations, sanctions reviews, and regulatory reporting activities.
Experience supporting regulatory examinations, audits, independent reviews, or remediation programs.
Strong understanding of risk-based compliance frameworks and financial crime compliance controls.
Skills & Competencies
Strong analytical and investigative capabilities.
Excellent written communication and report-writing skills.
Ability to prepare regulator-defensible documentation.
Strong organizational and project management skills.
Ability to manage multiple priorities and deadlines simultaneously.
Sound judgment and risk-based decision-making abilities.
Strong attention to detail and quality standards.
Ability to work independently with limited supervision.
Ability to influence stakeholders and drive remediation initiatives to completion.
Work Authorization
Applicants must be legally authorized to work in the United States at the time of application and throughout employment. Visa sponsorship is not available for this position.
Reasonable Accommodation
Paysend is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process and employment. Applicants requiring accommodation to participate in the application or interview process should contact the Talent Acquisition team.
Equal Employment Opportunity
Paysend is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship status where protected by law, or any other characteristic protected by applicable federal, state, or local law.
Additional Information
Employment with Paysend is contingent upon successful completion of applicable pre-employment screening, which may include employment verification, education verification, reference checks, and background screening, where permitted by applicable law.
Personal information submitted during the recruitment process will be processed in accordance with applicable privacy laws and Paysend's Applicant Privacy Notice.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
География найма не уточнена
УдалённоseniorRemote - India; This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
seniorГеография найма не уточнена
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Abu Dhabi, United Arab Emirates
middleSan Francisco
ГибридNew York
УдалённоГеография найма не уточнена
ГибридSan Francisco
Portland, OR
ГибридleadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоLondon, England
УдалённоseniorRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity