Location: Berlin
XUND is a leading digital health scale-up that enables healthcare companies to digitize patient interactions and translate data into actionable insights.
It's our vision to empower patients to make better decisions. But we cannot do it alone: we need leaders, doers, and innovative minds to turn our vision into reality.
That is why we are looking for an ambitious, highly committed, and entrepreneurial team player who shares our
values of putting patients first, building an inspiring and open environment and challenging the status quo.
The Role
Join our team as a Partnership Manager and play a key role in expanding our medical device business in European healthcare markets. Your ability to build strategic relationships and structure B2B enterprise deals will allow you to turn complex industry challenges into long-term, high-impact partnerships with leading healthcare organizations. Working closely with our medical, regulatory and product teams, you will turn partner requirements into seamless digital health integrations that deliver tangible benefits to patients and healthcare systems.
Your Responsibilities
Manage and develop our existing partnerships to ensure long-term value and growth of accounts
Lead the onboarding and enablement process for new clients and channel partners
Support and lead negotiations on contracts and prices for new deals and expansions
Coordinate with the medical, regulatory and product teams to align partner requirements with our product roadmap
Analyze market trends and regulatory developments to anticipate client needs and identify expansion potential
Attend trade shows, conferences and industry events in the DACH region and across Europe
Your Profile
Bachelor's degree or higher (irrespective of specialization)
5+ years of experience in the healthcare, digital health or medical device industry
Proven track record of working with large healthcare organizations
Curious, intellectually flexible and strong problem-solving skills
Excellent written and verbal communication skills in German and English
Resident in the European Union and authorized to work
Your Benefits
Embark on a journey with one of Europe’s fastest-growing digital health scale-ups and make a real impact in a purpose-driven environment!
Take on exciting challenges while working in a dynamic space where creativity and fresh ideas are always encouraged.
Benefit from a dedicated training budget and professional development time, because we believe in growing together and supporting your skill-building journey.
Enjoy the flexibility to work from wherever suits you best – whether that’s your cozy home office, a café down the street, or one of our offices in Vienna, Budapest, or London.
Join regular team events at each office and several company-wide celebrations throughout the year to connect with colleagues, share experiences, and create lasting memories.
Be part of a vibrant, open culture with flat hierarchies and direct communication, where your voice matters and everyone’s ideas are heard.
Plus, office dogs! They're here to keep the vibes chill and remind us all to take a paws and relax.
We believe in fair and transparent compensation. The target base salary for this full-time role is €65,000 – € 75,000 gross per year, with final offers tailored to your experience, skills and qualifications. In addition, you are eligible for a performance bonus of up to 20% of your base salary, which is tied to the revenue growth of the client accounts you manage.* To ensure every team member shares in our growth, all employees participate in our Virtual Stock Option Plan (VSOP).
*We aim to pay fairly and competitively. If this range falls slightly outside your expectations, please let us know early in the process so we can explore what's possible before missing out on a great candidate.
At XUND, we know that innovation happens when different perspectives come together. Whether you’re a coding whiz, a health enthusiast, a spreadsheet guru, or a creative problem-solver, we value what you bring to the team. If you’re excited about this role but feel like you don’t “check all the boxes,” don’t worry – we still want to hear from you! We’re committed to fostering an inclusive space where everyone’s contributions are valued and respected, and we encourage candidates of all backgrounds, identities, and experiences to apply. If you’re eager to make an impact, we’d love to hear from you!
Berlin; We’re committed to fostering an inclusive space where everyone’s contributions are valued and respected, and we encourage candidates of all backgrounds, identities, and experiences to apply
Location: Singapore
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives.
You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows.
Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results.
What You'll Own
People Leadership and Development
Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals.
Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results.
Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth.
Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism.
Develop individual improvement plans when needed and follow through to ensure measurable progress.
Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness.
Support the recruitment, onboarding, and integration of new team members as business needs evolve.
Build a culture of ownership, collaboration, accountability, and continuous improvement.
Team Performance and Operational Excellence
Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets.
Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions.
Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand.
Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality.
Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability.
Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met.
Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives.
Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making.
Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback.
Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results.
Stakeholder Management and Planning
Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities.
Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines.
Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments.
Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks.
Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track.
Resolve escalations involving talent quality, availability, performance, and delivery timelines.
Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators.
Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance.
Who You Are
A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results.
A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities.
Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness.
An outcome-oriented leader who takes ownership of team performance and follows through on commitments.
A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results.
An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment.
A proactive problem-solver who identifies root causes rather than relying on temporary fixes.
A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships.
Adaptable and comfortable leading a remote team in a fast-growing, evolving organization.
Experience We Value
5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function.
At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results.
Demonstrated success in developing team members, managing underperformance, and improving individual and team performance.
Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans.
Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination.
Experience supporting creative, marketing, advertising, content production, or other project-based talent needs.
Experience improving workflows, documenting SOPs, and building scalable operational processes.
Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions.
Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows.
Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations.
Nice to have:
Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands.
Familiarity with freelance and project-based creative talent management.
Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork.
Experience leading remote or distributed teams.
Established relationships within the creative, advertising, or content creation industry.
Why Join Advantage HQ
Work with a team supporting high-growth consumer brands across multiple industries.
Lead and develop a team that directly supports creative production and performance marketing initiatives.
Take ownership of team performance, operational improvements, and scalable talent management processes.
Partner with experienced professionals across creative, performance marketing, and operations.
Help build systems and team capabilities that support the company's continued growth.
Work in an environment that values accountability, continuous improvement, and professional development.
Location:
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.
Location: Mexico
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives.
You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows.
Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results.
What You'll Own
People Leadership and Development
Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals.
Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results.
Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth.
Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism.
Develop individual improvement plans when needed and follow through to ensure measurable progress.
Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness.
Support the recruitment, onboarding, and integration of new team members as business needs evolve.
Build a culture of ownership, collaboration, accountability, and continuous improvement.
Team Performance and Operational Excellence
Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets.
Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions.
Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand.
Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality.
Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability.
Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met.
Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives.
Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making.
Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback.
Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results.
Stakeholder Management and Planning
Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities.
Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines.
Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments.
Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks.
Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track.
Resolve escalations involving talent quality, availability, performance, and delivery timelines.
Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators.
Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance.
Who You Are
A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results.
A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities.
Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness.
An outcome-oriented leader who takes ownership of team performance and follows through on commitments.
A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results.
An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment.
A proactive problem-solver who identifies root causes rather than relying on temporary fixes.
A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships.
Adaptable and comfortable leading a remote team in a fast-growing, evolving organization.
Experience We Value
5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function.
At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results.
Demonstrated success in developing team members, managing underperformance, and improving individual and team performance.
Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans.
Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination.
Experience supporting creative, marketing, advertising, content production, or other project-based talent needs.
Experience improving workflows, documenting SOPs, and building scalable operational processes.
Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions.
Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows.
Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations.
Nice to have:
Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands.
Familiarity with freelance and project-based creative talent management.
Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork.
Experience leading remote or distributed teams.
Established relationships within the creative, advertising, or content creation industry.
Why Join Advantage HQ
Work with a team supporting high-growth consumer brands across multiple industries.
Lead and develop a team that directly supports creative production and performance marketing initiatives.
Take ownership of team performance, operational improvements, and scalable talent management processes.
Partner with experienced professionals across creative, performance marketing, and operations.
Help build systems and team capabilities that support the company's continued growth.
Work in an environment that values accountability, continuous improvement, and professional development.
Location:
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, UK
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Support and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Intellias
Meet your recruiter
Bohdana Rubets
bohdana.rubets@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Senior
Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States
Remote
APPLY NOW
REFER A FRIEND
Intellias is looking for a
Senior Data Engineer
to join a digital healthcare initiative focused on building a large-scale health data platform that helps millions of people discover healthcare providers, connect with their health information, and make better-informed care decisions.
This is a
hands-on, high-ownership engineering role
for someone experienced in building and operating data-intensive systems at scale. You will own critical data ingestion and processing capabilities, improve data quality and reliability, and develop AI-powered solutions for complex real-world healthcare data challenges.
We are looking for an engineer who combines strong
Python and data engineering expertise with cloud-native development, production ownership, and an AI-first engineering mindset
.
What project we have for you
The project is building a
FHIR-based healthcare data platform
that aggregates provider information from national registries, EHR systems, healthcare networks, and partner data feeds.
The platform ingests fragmented and often inconsistent healthcare data, transforms it into standardized FHIR resources, resolves duplicate identities and relationships, and makes trusted provider information available through high-scale search and data services.
The engineering challenge goes well beyond traditional ETL. Provider data comes from hundreds of heterogeneous sources and contains duplicates, outdated records, conflicting identities, incomplete relationships, and inconsistent schemas. The platform must determine how these sources relate and continuously improve the accuracy and confidence of the resulting data.
The technology landscape includes
Python, Apache Spark, Prefect, AWS, Kubernetes, MongoDB, OpenSearch, and FHIR
, with AI increasingly used both as part of the engineering lifecycle and within data-processing solutions.
What you will do
Design, build, and operate
scalable data ingestion pipelines
that onboard healthcare provider data from EHR systems, national registries, healthcare networks, and partner feeds.
Transform heterogeneous source data into standardized, trusted data models, including
FHIR-native resources
.
Own
data quality end-to-end
, including validation rules, quality thresholds, confidence scoring, automated monitoring, and alerting.
Design and implement solutions for
entity resolution, deduplication, relationship inference, classification, enrichment, and data quality scoring
.
Build and evolve distributed data processing pipelines using
Python, Spark, and modern orchestration technologies
.
Improve pipeline reliability, scalability, observability, and performance so that new data sources can be onboarded efficiently and safely.
Establish and evolve
data governance standards
, including schemas, staging models, validation processes, and data refinement workflows.
Design and operate data storage and search solutions supporting large-scale healthcare datasets.
Build
AI-powered data tooling
that improves the accuracy, automation, and intelligence of data processing workflows.
Use modern AI development tools as an integral part of the engineering workflow to accelerate implementation, testing, debugging, documentation, and data analysis.
Own production operations for the solutions you build, including monitoring, troubleshooting, incident response, and root-cause analysis.
Partner with Analytics and Data Science teams to develop data quality dashboards, metrics, and reporting.
Collaborate with Product and Business stakeholders to prioritize data sources and improvements based on customer and business impact.
Contribute to technical design reviews and help establish scalable engineering patterns across the broader data platform.
What you need for this
5+ years of professional experience
building and operating data-intensive backend or data engineering systems at scale.
Strong hands-on expertise in
Python
, including development of production-grade data processing and backend services.
Strong experience designing and building
scalable data ingestion and ETL/ELT pipelines
for large and heterogeneous datasets.
Sound data engineering instincts, including
data modeling, storage design, schema evolution, query optimization, caching strategies, and selecting appropriate batch or streaming processing patterns.
Hands-on experience with
Apache Spark or Databricks
for distributed data processing.
Experience with workflow orchestration technologies such as
Prefect, Apache Airflow
, or equivalent.
Strong understanding of
data modeling, schema design, validation strategies, data transformation, and data quality management
.
Experience designing solutions for
data deduplication, entity resolution, data enrichment, classification, or record linkage
.
Experience with both relational and document-oriented databases; practical knowledge of technologies such as
MongoDB
or comparable NoSQL platforms.
Experience with search technologies such as
OpenSearch, Elasticsearch
, or comparable solutions.
Strong AWS experience, including services such as
S3, ECS/EKS, Lambda
, or equivalent cloud-native technologies.
Hands-on experience with
Docker, Kubernetes, CI/CD
, and operating cloud-native workloads in production.
Strong understanding of production data pipeline concerns including
reliability, fault tolerance, observability, monitoring, alerting, and incident response
.
Experience establishing and maintaining
data governance standards
, schemas, validation rules, and repeatable data refinement processes.
Practical experience using
AI-assisted software engineering tools
as part of the regular development lifecycle.
Strong ownership mindset and ability to independently identify data or engineering problems, propose solutions, implement them, and operate them in production.
Strong communication skills and ability to collaborate directly with engineering, analytics, product, data science, and business stakeholders.
Professional English sufficient for direct collaboration with U.S.-based teams.
Experience working with
healthcare data, HealthTech platforms, or healthcare interoperability
.
Knowledge of
FHIR
, particularly resources such as Practitioner, Organization, PractitionerRole, Endpoint, and Location.
Experience integrating data from
EHR/EMR systems, healthcare registries, provider networks
, or similar complex data ecosystems.
Experience designing data platforms handling
PHI/PII or other regulated and sensitive information
.
Familiarity with HIPAA-related data protection and security considerations.
Nice to Have
Experience building
AI-powered data processing solutions
, particularly entity resolution, relationship inference, classification, enrichment, anomaly detection, or data quality scoring.
Practical experience integrating
LLMs into production data workflows
, including evaluation, reliability, latency, cost, and data-protection considerations.
Experience with AI engineering tools such as
Claude Code, GitHub Copilot, Cursor
, or similar platforms.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Python
Spark
Location: Intellias
Meet your recruiter
Stephen Palmer
stephen.palmer@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Delivery Manager
Delivery Director
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
For 21 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Become a member of the global Intellias team to manage the development of innovations for the future!
What project we have for you
As the Delivery Director at Intellias, you will oversee the delivery of complex software engineering projects for our clients. You will be a crucial member of our leadership team, working closely with key clients, project managers, engineers, and other stakeholders to ensure we provide best-in-class service.
What you will do
Lead Delivery Organization:
Lead a team of delivery managers, engineers, and other technical professionals to deliver high-quality software engineering projects for the clients
Manage portfolio budgets, timelines, and resource allocation to ensure successful project outcomes
Develop and implement best practices and processes for delivery to continuously improve our efficiency and quality
Lead the exploration and adoption of new technologies and tools to drive innovation and efficiency
Foster a culture of collaboration, innovation, and continuous learning within the delivery teams
Be a trustful partner for key clients:
Collaborate closely with our clients to understand their business goals and help to develop tailored solutions to meet their needs
Build and maintain strong relationships with clients, vendors, and partners to ensure smooth project delivery and ongoing success
Work closely with business leaders and clients to understand their technology needs and provide tailored solutions that meet their requirements and to identify new opportunities for growth and differentiation
Support Business Development:
Lead and manage top-priority pre-sales, providing direction, guidance, and support to the team and ensure the success of our sales efforts
Collaborate closely with sales and marketing teams to develop and execute effective sales strategies and campaigns
Provide technical expertise and guidance to clients throughout the sales cycle
Keep Intellias on the edge of technology innovation:
Identify and evaluate new and emerging technologies that can be applied to our solutions and services
Develop and execute a comprehensive innovation strategy that aligns with the company’s business goals and objectives
Lead and manage our research and development team, providing technical guidance and mentorship to drive the success of our projects
Stay up-to-date with the latest software engineering trends and technologies to ensure our team is always at the cutting edge of the industry
What you need for this
5+ years in a senior leadership role
3+ years of portfolio management experience in similar role
Strong leadership and management skills with experience leading teams of technical professionals
Strong business acumen with the ability to understand and align technical solutions with business objectives
Experience with building and executing business development strategies for large accounts and industry-focused delivery organizations
Proven track record of delivering complex software engineering projects
Excellent communication and interpersonal skills with the ability to build strong relationships with clients, vendors, and partners
Experience in the Healthcare (NA) domain
Experience in Agile software development methodologies and project management frameworks
Ability to work in a fast-paced, dynamic environment with changing priorities and deadlines
Experience with clients in the North American region
Experience in running of AI-related transformations is a big plus
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Workplace: remote
Location
:
The role requires on-site presence 2-3 days a week in Boston.
Responsibilities
:
Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones
Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN
Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments
Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery
Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups
Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded
Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff
Support change agent networks and site champions within the Waltham facility
Navigate organizational complexity
Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN
Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live:
ELN experiment documentation and template workflows
Instrument data ingestion and Lab Data Hub usage
Sample lifecycle management in Mosaic/BioHome
In-vivo study management in LARA (Inset Climb)
Request and reservation workflows in PlaNN (Wrike)
Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously
Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives
What we expect
:
Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field
5+ years of OCM experience, ideally within large-scale IT or digital transformation programs
Experience working in or with research, pharma, or life sciences environments strongly preferred
Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage
Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations
Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.)
Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies
Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders
Analytical mindset with experience tracking adoption and readiness metrics
Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases
Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups
Nice to have
:
Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries
Familiarity with scientific or laboratory environments and research workflows
We offer
:
Competitive compensation
Remote work
Flexible working hours
Continuous education, mentoring, and professional development programs
A team with excellent tech expertise
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers multi-currency accounts, payment processing and merchant payout services.
Role Overview
Take ownership of the financial checks and settlements that keep merchant payments moving. You will investigate discrepancies, improve the accuracy of financial data and work with skilled colleagues and international partners in a growing payments business.
Key Responsibilities
Manage daily payment operations, including transaction and settlement checks, manual reconciliations and accuracy reporting.
Analyse card network and processing reports to investigate and resolve discrepancies.
Process settlement files, verify calculations and execute merchant bank transfers.
Manage invoice payments, payment schedules, cash balances and internal tracking tools.
Coordinate with merchants, banks, payment partners and internal teams to resolve operational issues.
Apply accounting standards, internal policies and payment controls to transactions, payouts and reports. Authorise outgoing transfers and safeguard client funds.
Prepare financial reports and proposals for senior management with the team lead.
Requirements
Experience in payment operations, settlements or finance operations within a payments company, bank or licensed financial institution.
Hands-on experience manually reconciling transaction and settlement data and resolving discrepancies.
Experience executing bank transfers and managing payment schedules and cash balances.
Advanced Excel skills and practical experience with financial tracking tools.
English and Russian B2.
Experience in fintech.
Key Soft Skills
Attention to detail and a structured approach to financial data.
Fast learning and flexibility in non-standard situations.
Practical problem-solving focused on efficiency over bureaucracy.
Transparent and direct communication.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers multi-currency accounts, payment processing and merchant payout services.
Role Overview
Take ownership of the financial checks and settlements that keep merchant payments moving. You will investigate discrepancies, improve the accuracy of financial data and work with skilled colleagues and international partners in a growing payments business.
Key Responsibilities
Manage daily payment operations, including transaction and settlement checks, manual reconciliations and accuracy reporting.
Analyse card network and processing reports to investigate and resolve discrepancies.
Process settlement files, verify calculations and execute merchant bank transfers.
Manage invoice payments, payment schedules, cash balances and internal tracking tools.
Coordinate with merchants, banks, payment partners and internal teams to resolve operational issues.
Apply accounting standards, internal policies and payment controls to transactions, payouts and reports. Authorise outgoing transfers and safeguard client funds.
Prepare financial reports and proposals for senior management with the team lead.
Requirements
Experience in payment operations, settlements or finance operations within a payments company, bank or licensed financial institution.
Hands-on experience manually reconciling transaction and settlement data and resolving discrepancies.
Experience executing bank transfers and managing payment schedules and cash balances.
Advanced Excel skills and practical experience with financial tracking tools.
Languages: English , Russian .
Experience in fintech.
Key Soft Skills
Attention to detail and a structured approach to financial data.
Fast learning and flexibility in non-standard situations.
Practical problem-solving focused on efficiency over bureaucracy.
Transparent and direct communication.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
-API and integration documentation: Own the accuracy, completeness, and clarity of Polygon’s API and integration documentation, and keep it current as the platform evolves. -Self-serve integration: Build quickstarts, sample code, and reference architectures that enable developers, including those using AI coding tools, to integrate independently.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
STAFF PLATFORM ENGINEER, AGENTIC ENGINEERING
Developer Productivity · AI Coding Agents · Developer Platform
Our ambition: an engineering organisation where humans and agents work as one continuously learning system, turning frontier AI capabilities and real-world feedback into more ambitious product development. We want n8n to be the reference for how this is done, without compromising quality, resilience or trust. Your main goal is to make that real.
This is a Staff individual contributor role in Developer Platform and the technical driving force behind ACDC (Agent-centric Development Cycle), our engineering-wide initiative for agentic development. Nobody has a playbook for this yet. You'll write ours.
You won't start from zero. Agents wired into Linear already automate around 80% of the development cycle on one of our developer platform projects, alongside pilots for insight, feature-flag and PR-review agents and a shared agent harness. Your job is to take this from promising experiments to the way n8n builds software.
This role is for someone who thinks about this problem constantly. You run agents all day, rebuild your own workflow every time the frontier moves, and have more ideas than time.
You'll stay hands-on, building the first versions yourself, and shape how the work grows beyond one person.
WHAT YOU'LL DO
SET DIRECTION AND OWN THE OUTCOME
- Identify where agentic development can make the greatest difference, using developer feedback, existing experiments and engineering performance data.
- Set the strategy and priorities across agent execution, repository readiness, CI, security and developer workflows.
- Make build, buy or pass decisions on tools and vendors, and own the cost and value trade-offs, including AI spend.
- Make decisions where requirements are incomplete and the trade-offs between autonomy, reliability, security and review effort are still emerging.
- Build alignment through technical proposals, clear decisions and working software, and report progress and impact to engineering leadership.
BUILD THE FOUNDATIONS
- Design and build isolated execution environments where agents can work with the right access to code, tools and context, without exposing secrets or sensitive systems.
- Own the safety model: which task categories agents may attempt, what they must never touch, and where human review is required, partnering with Security on sensitive areas like auth, billing, permissions and data handling.
- Make n8n's monorepo agent-ready, working with Architecture and senior engineers on repo structure, testability, boundaries and the context agents need.
INTEGRATE AGENTS INTO HOW WE WORK
- Build repeatable workflows that take Linear issues through agent execution, self-verification and review to merged PRs, across a growing range of task types.
- Integrate agentic workflows with GitHub, CI, test infrastructure and code review, so the agentic path becomes the easiest path for engineers.
- Extend the loop beyond coding: connect earlier signals like product research and customer requests, and later ones like production metrics, so agents contribute across the whole cycle.
- Open it up beyond engineering, so PMs, designers and others can turn a well-defined issue into a reviewed, mergeable change.
- Shape review practices, such as PR evidence that shows what changed, what ran, what risks remain and where human judgment is needed.
MEASURE WHAT WORKS
- Build benchmarks from real historical engineering tasks to evaluate output quality, failure modes, review burden and production risk.
- Define and track quality and adoption signals, such as reviewer acceptance rate, CI pass rate, rework rate and developer satisfaction.
- Use data and feedback to change course, retire what doesn't work, and build trust across engineering.
REQUIREMENTS
MUST-HAVES
- 🔥 Frontier obsession: You live at the frontier. You try new models and tools as they land, and you have strong, evidence-backed opinions on what's real and what's hype.
- 🧭 Staff-scope ownership: You’ve led complex platform, DevEx or engineering productivity initiatives across teams, from defining the problem to sustained adoption and measurable impact, where there was no established approach to follow.
- 🤖 Agentic depth: You use coding agents daily as a power user, and you've built infrastructure around them, such as repo context and instructions, tool or MCP integrations, sandboxed execution or agent workflows in CI, that other engineers rely on.
- 🎯 Product mindset for internal platforms: You treat engineers as your customers. You start from real friction, prioritise by impact, make build-vs-buy calls, weigh cost against value, and let adoption tell you whether something works.
- 🤝 Direction without authority: You've set technical direction that multiple teams followed, through proposals, design reviews and credibility with senior engineers across Platform, Product Engineering, AI, Security and Architecture.
- 🔐 Safety judgment: You've made real decisions on permissions, secrets, sandboxing, sensitive code paths and human-in-the-loop review, and can explain the trade-offs.
- 📊 Measurement that drives decisions: You've built evaluations, benchmarks or quality metrics and used them to change course or retire things that didn't work. You care about outcomes, not lines of AI-generated code.
- ✍️ Writing that changes decisions: Your technical proposals and documentation have shifted what teams did.
NICE-TO-HAVES
- 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js or JavaScript monorepo.
- ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, test infrastructure, preview environments or internal developer platforms.
- 🧑🤝🧑 Growing a team: You've mentored engineers or helped shape a new team as an initiative grew beyond one person.
- 🌍 Open-source communities: You have contributed to open-source or source-available projects with active developer communities.
- 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling and customer trust are central.
- 🔗 Workflow automation: You're familiar with workflow automation, integration platforms, AI orchestration or developer-facing products.
WHY JOIN US?
At n8n, you'll define how autonomous AI agents become a trusted part of engineering inside one of Europe's fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework and developer workflows that decide whether agents can contribute meaningfully to production engineering without lowering the quality bar.
You'll join a remote-first team with high autonomy, high visibility and a strong builder mindset. Because this is a first-of-its-kind role, you'll set direction, influence engineering culture, and create learnings that may inform both our internal engineering and n8n's product thinking.
Sound like a challenge you're excited to take on?
Apply now, and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Cairo, Egypt
Workplace: onsite
What you will be doing
Own end-to-end activation for a portfolio of merchants, including more complex accounts with higher revenue, multiple stores or channels, or non-standard integrations. Make sure each partner is fully configured with the right access, settings, and dashboards before go-live.
Act as the escalation point for the team on stalled, high-priority, or time-sensitive cases. Coordinate directly with Risk, Legal, BD, and Product to resolve them within SLA.
Analyze trends across the pipeline to find root causes, such as recurring issues, unclear requirements, or integration friction. Propose fixes and help implement them with the relevant teams.
Lead the investigation of technical and backend integration issues across platforms (e.g., Shopify, Magento, WooCommerce, custom API integrations). Work with Tech and Integrations teams to resolve them and document repeatable solutions.
Monitor post-activation performance, including first transactions, inactivity, and early churn signals. Proactively re-engage merchants who are at risk.
Ensure Tabby's online presence on merchant websites, before and after go-live, is aligned with brand guidelines. Set the quality standard the team follows.
Own and continuously improve CRM processes, automations, and data integrity. Act as the team's go-to person for pipeline hygiene and reporting accuracy.
Lead or contribute to cross-functional improvement initiatives, such as leading projects with BD and Scoring, and onboarding workflow.
Support Merchant Onboarding Executives through case guidance, quality reviews, and knowledge sharing. Help onboard new joiners and create or maintain playbooks and SOPs.
Step in to cover workload during peaks or absences so the team keeps delivering against its targets.
Represent the onboarding team in cross-functional discussions, bringing the merchant's perspective and the team's operational insight into decisions.
Skills, Knowledge & Expertise
Hold a Bachelor's degree in business, sales, or a related field, with 3–5 years of experience in merchant onboarding, account management, merchant success, or a similar operations role, ideally in fintech, payments, or e-commerce.
Experienced in Business Development, sales, customer success, or cold calling, with confidence and comfort in outbound outreach and in re-engaging unresponsive merchants.
Are fully proficient in written and spoken English and Arabic.
Have a proven track record of hitting or exceeding conversion, SLA, or activation targets.
Have hands-on experience with CRMs and workflow automations, and enjoy improving how a process runs, not just running it.
Have a keen interest in e-commerce and are comfortable learning technical topics. Prior integration experience is not required, as full training will be provided.
Have experience coaching or guiding junior team members, formally or informally.
Are self-driven and structured, and can prioritize effectively when handling multiple escalations at once.
Work in an OKR-driven, process-oriented way to deliver on business goals.
To be successful in this role, we believe you will have:
Excellent communication and stakeholder management skills, with the ability to handle difficult merchant conversations and influence internal teams without direct authority.
A problem-solving mindset: you look beyond the individual case to the pattern behind it, and you push for the fix.
Strong attention to detail combined with the judgment to know when to escalate, when to act, and when to change the process.
Calm ownership in ambiguous situations, and the credibility to be the person others on the team turn to.
A genuine interest in fintech and e-commerce, and in building an onboarding experience that scales.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our FinCrime, Fraud & Disputes teams⭐
We are recruiting a Senior Manager to join our FinCrime, Fraud and Disputes team, whilst supporting our Supplier Performance function. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service.
We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area.
Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service.
🔑You’ll play a key role by...
You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation.
Leading a dedicated oversight team:
You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts.
Managing the partnership day to day:
You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect.
Acting as the translation layer:
You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark.
Tracking and managing performance:
You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts.
Forecasting and planning:
Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners.
Owning change execution:
You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor.
Integrating the teams:
You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset.
🤩 We’d love to hear from you if…
You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract.
You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in.
You have a proven track record of leading through others and can influence, coach, and guide Managers who do not report directly to you.
You are brilliant at translating complex business goals into simple steps for frontline teams.
You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £68,400-86,550 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Tel Aviv, Israel
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
Figma-Weave designers are highly collaborative self-starters who push their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Our designers thrive on solving hard problems, considering every detail, and achieving ambitious goals.
We are looking for a Product Designer to join Figma Weave, this role sits at the intersection of generative AI, node-based workflow editing, and creative tools, building a platform that makes sophisticated AI generation accessible through visual workflows. You'll work directly with our founding team to drive critical initiatives - from our workflow editor, to team collaboration features, to strategic integrations with Figma. This is a rare opportunity to join at the ground floor where you'll have outsized impact on product direction and help define how creators interact with cutting-edge generative AI.
What you’ll do at Figma Weave:
Contribute to overall strategy and decision-making about product direction
Help deliver clear storytelling around customer needs and business opportunities
Work cross-functionally with product management, engineering, and design peers
Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
Design and ship high-quality features and product improvements
Be a mentor and provide thoughtful feedback to your peers (and benefit from strong personal and professional mentorship opportunities yourself!)
We'd love to hear from you if you have:
5+ years of experience working as a product designer
3+ years of experience working on a software product with similar scale or complexity
Experience using node-based design tools or broader design/ development tools
Excellent communication and presentation skills; you’re able to explain your design decisions and strategy with clear rationale and storytelling
Great attention to detail, and an eye for visual craft, such as composition, typography, and layout
While it’s not required, it’s an added plus if you also have:
Familiarity with technical things like HTML/CSS, prototyping tools such as Origami, or advanced Figma features like Auto Layout, Variables, and Components
Past experience designing for developers, or partnering closely with developing on complex problems
A design/development hybrid background, or experience building websites or apps
A history of working on canvas-based interfaces or tools that support creative workflows
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania
Workplace: Remote
The Deal Desk Manager is a multifaceted strategic and operational advisor to our most complex and highest growth region within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the US and Global Sales Team.
Important notes: This is a fixed-term opportunity for 3 months with an option to extend. While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones.
In one year you’ll know you were successful if…
- You’ve led Deal Desk coverage for sales to Crypto exchanges, financial technology (“fintech”) and/or payment solutions customers and support sales goals, materially de‑risking coverage during high volume and high stress deal strategy
- You’ve driven data‑backed analytics and pricing frameworks that have shifted approvals and pricing from intuition to objective guardrails and precedent.
- You have been the go‑to commercialization partner for Legal, Product, Services, and Finance on non‑standard SKUs and new offerings within both SaaS and on-prem environments turning ambiguous edge cases into repeatable processes.
- You have demonstrated clear leadership capability through mentorship, enablement, and conflict‑resolution maturity, particularly in leading team member onboarding and embodying Chainalysis leadership principles such as Coach & Empower and Strong Convictions, Loosely Held.
- You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy
- You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
- You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
- You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
- You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.)
- You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
- You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
- You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
- You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
- You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be.
A background like this helps:
- Strong experience within a Deal Desk role for 5-7 years, but also including related processes such as sales operations & enablement, finance, and/or legal, with specific experience around deal structuring/quoting complex SaaS transactions for a fast-growing multinational company
- Analytical mindset and recognized competency for in depth analysis and modeling
- Leader in key stakeholder activities assigned from cross-functional projects or programs, including the gathering, analyzing, prioritization, and complexity categorization of business requirements
- Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle with Salesforce CRMs
- Working knowledge with revenue recognition (GAAP, ASC 606)
- Salesforce, Salesforce CPQ is required
- Experience leading a team is preferred, with extensive experience in one-on-one mentoring and coaching sessions with team members of all levels.
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Advanced written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management, particularly the ability to explain complex concepts clearly and concisely across all levels of the organization
- Excellent collaboration, reinforces alignment with business partners and managers.
- Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.Strong attention to detail, quantitative and communication skills
- Ability to work in a fast paced, high pressure environment and jump in on operational troubleshooting often and as needed
- Strong Google Suite/Microsoft Suite skills
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Beijing, China; Hong Kong, China; Wuxi, China
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
County Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Lead the China business. Take overall responsibility for the existing business and its performance.
Drive business growth. Identify new opportunities and acquire customers across China's manufacturing industry.
Manage existing customers. Strengthen customer relationships, drive renewals and expand existing accounts.
Lead the local team. Manage, support and develop the existing team, ensuring clear goals and strong performance.
Manage partners and resellers. Build strong relationships with existing partners and drive business through the channel network.
Support customers. Work closely with technical and support teams to ensure customer satisfaction.
Manage business performance. Monitor sales, revenue, pipeline and forecasts through Salesforce.
Coordinate with global teams. Ensure the China business is aligned with company’s global strategy and objectives.
Proven experience in a Country Manager, Sales Director or senior sales leadership role in China.
Experience in CAD/CAM, CNC, machine tools, industrial software or manufacturing technology.
Strong experience in sales, business development and managing customer relationships.
Experience managing teams and driving business performance.
Good understanding of the Chinese manufacturing market.
Experience working with distributors, resellers and channel partners.
Strong communication, negotiation and leadership skills.
Fluent Mandarin and good English communication skills.
Willingness to travel within China as required.
An advantage: An engineering or manufacturing background and an established network within China's manufacturing industry.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the role
You'll bring together two important parts of our go-to-market strategy.
First, enterprise growth. You'll work with sales to build demand and accelerate opportunities across Korea's most important and highly regulated organizations, including the major conglomerates (chaebol), financial institutions, telecommunications companies, and other strategic accounts.
Second, sovereign and public sector. Korea has a strong national agenda around AI capability, technology sovereignty, and digital government. You'll help build trusted relationships with government agencies, public institutions, and policy stakeholders through executive engagement, policy-led conversations, roundtables, and high-touch experiences.
This is an opportunity to build the playbook rather than inherit one. As the first marketer in the country, you'll have significant ownership over strategy and execution, with the autonomy to experiment, move quickly, and see a direct connection between your work and Mistral's growth in Korea.
WHAT YOU'LL DO
CREATE EXCEPTIONAL FIELD EXPERIENCES
- Own the strategy and execution of Korean events, industry conferences, executive briefings, customer experiences, and intimate leadership gatherings.
- Develop experiences that go beyond traditional events, creating meaningful conversations between Mistral, customers, partners, and industry leaders.
- Balance strategic thinking with hands-on execution, from developing the program concept to being on-site to make it happen.
- Manage project timelines, vendor relationships, logistics, and speaker coordination with precision.
- Establish Mistral's presence in key local moments, from AI and cloud industry events to executive forums and closed-door roundtables.
CRAFT THE KOREAN MARKETING STRATEGY
- Develop and execute Mistral's field marketing strategy for Korea, translating global priorities into locally relevant programs.
- Work closely with the local sales team to identify market opportunities, priority accounts, and the programs that can have the greatest commercial impact.
- Own and optimize the Korean field marketing budget aligned to GTM objectives.
- Establish a clear view of marketing performance, from engagement and account penetration through to pipeline and revenue contribution; analyze results, extract learnings, and iterate.
BUILD TRUSTED RELATIONSHIPS WITH GOVERNMENT AND PUBLIC SECTOR
- Create high-touch marketing programs for government and public sector audiences, including executive roundtables, VIP briefings, and delegation visits.
- Help position Mistral as a credible and trusted partner in conversations around AI, technology sovereignty, and digital transformation.
- Work closely with sales and leadership to create meaningful engagement with senior government and public-sector stakeholders.
ACCELERATE STRATEGIC ENTERPRISE ACCOUNTS
- Partner with the sales team to develop account-based marketing strategies across priority accounts, including the large conglomerates and regulated enterprises that define the Korean market.
- Create highly targeted 1:1 and 1:few campaigns designed to open doors, deepen relationships, and accelerate complex, relationship-driven sales cycles.
- Connect campaigns, events, content, and executive engagement into cohesive account strategies that move opportunities forward.
SUPPORT THE LOCAL ECOSYSTEM
- Develop joint marketing and go-to-market programs with strategic local partners, including Korean GSIs, cloud providers, and technology partners.
- Work with partners to extend Mistral's reach and create new opportunities for customer engagement.
- Identify new partnership opportunities that can strengthen Mistral's position in Korea.
BRING KOREA'S VOICE TO MISTRAL
- Represent the needs, insights, and opportunities of the Korean market within the global marketing organization.
- Partner with Product Marketing and Demand Generation to adapt global messaging, campaigns, and assets for the local market, including Korean-language localization.
- Bring a deep understanding of local customer needs, culture, regulations, and competitive dynamics to inform our global strategy.
- Identify what is working in-market and turn those learnings into repeatable approaches.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 5+ years in field marketing (owned events, conference sponsorships, partner marketing, ABM).
- Strong experience in the Korean market, with a deep understanding of its commercial and cultural dynamics; including how enterprise buying decisions are made and how relationships are built.
- Enterprise B2B tech background, with an understanding of enterprise selling and B2B tech business models.
- Experience marketing to enterprise, regulated, or public sector audiences, ideally with exposure to financial services, telecommunications, or government.
- Experience creating high-touch executive programs such as roundtables, VIP briefings, customer events, or policy-focused engagements.
- Strong understanding of account-based marketing, with the ability to build programs around strategic accounts and complex enterprise sales cycles.
- Experience developing joint GTM or co-marketing programs with partners such as GSIs, telcos, cloud providers, or technology vendors.
- Native-level Korean and professional fluency in English; able to represent Mistral confidently with senior audiences in both languages.
- Strong hands-on project management experience and the ability to deliver in a fast-paced, high-growth environment.
- Content creation skills, or the ability to collaborate with content and design teams.
NICE TO HAVE
- Experience in AI companies or marketing AI/infrastructure products.
- Experience as a first-in-country or first-in-region marketing hire, building a function from scratch.
FOUNDATIONAL SKILLS
- Problem-solving and strategic thinking; able to translate business needs into an actionable field marketing plan.
- Proactive, adaptable, hands-on.
- Strong project management and creative thinking.
- A strong commercial mindset: able to connect marketing activity to account engagement, pipeline, and business outcomes.
- High ownership and low ego: comfortable creating structure where there isn't one, making decisions quickly, and taking responsibility for the outcome.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
We're looking for a Software Engineer II to join the Contact Channels engineering team within the Servicing AI Agents Engineering organization. Our team works at the front of the contact funnel to build solutions to answer our customers’ needs where they want help. Our space is constantly evolving as our customers move to new solutions like personal agents and LLM summaries of our public content. The team is taking on big unknowns, so we're looking for someone who wants to take ownership and execute for whatever is necessary.
What You'll Do
With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.
What We Look For
You have a total of 1.5+ years of experience as a software engineer.
You have experience shipping web apps using declarative UI frameworks like React or Vue.
You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000 CAD
Additional benefits include:
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
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УдалённоNew York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania; While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones
Seoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks