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Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a Technical Account Manager, you’ll step into the spotlight as the ultimate trusted guide for our enterprise customers! Your mission is to build, deepen, and elevate high-value customer relationships, transforming their strategic learning challenges into game-changing Docebo platform initiatives. Acting as the technical power center between customer executives and internal teams, you will champion platform performance and ensure every customer becomes a thriving, lifelong partner in the future of AI-driven learning. ⚡ THE DAY-TO-DAY - Architect the Strategy: Translate complex customer business goals and eLearning objectives into long-term, cutting-edge technical strategies leveraging the full power of the Docebo ecosystem. - Champion the Relationship: Take full technical ownership of your assigned enterprise accounts, partnering closely with the Account Team to drive active customer growth and remove any roadblock standing in the way of success. - Deliver Executive Impact: Deliver high-visibility presentations on platform SLAs and performance to customer C-suites, advocating for your clients internally while shaping operational excellence. - Innovate and Guide: Serve as a proactive advisor guiding customers through platform innovations, emerging AI/automation features, and release readiness to optimize platform health and API workflows. - Solve Before It Strikes: Continuously monitor platform health metrics—from API usage and custom modules to session trends—to spot and mitigate technical risks long before they impact the business. - Drive Strategic Alignment: Collaborate with Premium Advisors and internal product teams to run proof-of-concept pilots, analyze support trends, and troubleshoot critical customer events in real-time. 💪 YOUR SUPERPOWERS - Proven SaaS Expertise: 5+ years of hands-on technical troubleshooting experience combined with 2+ years navigating enterprise-level SaaS account management. - Tech-Savvy Foundation: A solid grip on front-end web tech (JavaScript, CSS, HTML, RESTful APIs) and core back-end identity protocols (OAuth 2.0, SAML, SSO). - Data & Integration Wizardry: Hands-on strength in at least two key technical domains: iPaaS tools (Workato, Zapier), executing custom SQL queries, or querying BI/Data Warehouse solutions (Snowflake, Tableau, Power BI, Looker, Domo). - Master Communicator: Exceptional ability to bridge the gap between technical complexity and business value, effortlessly tailoring messages for everyone from developers to executive decision-makers. - Organized & Proactive Leader: A project management mindset with a penchant for analytical problem-solving, risk mitigation, and advising on smart operational workarounds. - Global Flexibility: Comfortable traveling internationally up to 25% of the time to meet customers where they are. 🌟 BONUS POINTS - Cloud Certified: Holding an official AWS Product Certification. - Domain Veteran: Prior experience consulting or working within the e-Learning, Learning Management System (LMS), or HCM industries. - Scale Specialist: Hands-on background advising on high-level platform performance, uptime optimization, and enterprise scalability. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: U.S. (Remote) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE: This isn’t the type of in-house counsel position where you will be siloed into a few narrow workstreams or deal with the same issue day after day. At Clipboard, you’ll be tasked with tackling novel legal challenges, flexing different muscles across various areas of law, and making high-impact decisions in a fast-moving environment. You’ll be tasked with building internal processes and systems, not simply managing a docket of individual cases. You have both the sharp instincts of a high-stakes litigator and an entrepreneurial spirit. You crave a creative and collaborative—rather than purely adversarial—experience in the law. You are a skilled and concise writer and communicator, and excel at and enjoy detail-oriented tasks, fact-finding, and investigative work. You have a strong degree of curiosity and are particularly adept at identifying subtle clues which may be indicative of a much wider and important universe of issues you need to dive into. You can navigate fairly esoteric internal databases to collect and digest complex sets of data. You are eager to bring your experience with litigation and investigations to an in-house role on a small and supportive team that affords opportunity for professional growth. You look forward to channeling your skills as a litigator into supporting and advocating for a mission-driven and groundbreaking business. You embrace and are not daunted by ambiguity or a challenge, have a perennially positive attitude, and are eager to help build a legal department and support the business in a fast-paced environment. You enjoy taking the lead on projects, and naturally take the initiative to solve problems and improve and streamline systems and processes. RESPONSIBILITIES: - Manage various litigation workstreams relating to independent contractor classification, including but not limited to matters relating to unemployment insurance claims and disputes with users of the Clipboard marketplace. - Manage other litigation workstreams, including but not limited to professional negligence and data privacy matters. - Partner with both internal and outside counsel on managing high-stakes litigation matters, including by drafting responsive pleadings, briefs, and other important documents. - Work closely with outside counsel on developing and participating in the company’s eDiscovery strategy, including custodial document collection, review, and production. - Manage the company’s third-party subpoena response strategy. - Provide legal guidance to a wide range of cross function teams, including the Company’s product and operations teams. - Support other legal workstreams depending on the needs of the team and company. WHAT SUCCESS LOOKS LIKE 90 DAYS IN: - You are deeply familiar with all pending litigation and investigation matters and have taken over leadership of at least one high-stakes matter, including communicating and coordinating with outside counsel and internal stakeholders. - You have a deep understanding of the company’s internal databases and can quickly collect and analyze complex sets of data, both for the purposes of developing proactive risk mitigation strategies and responding to high-stakes litigation document requests. - You fully own the unemployment response workstream, third-party subpoena response process, and a docket of other litigation matters, including a subset of the company’s medical malpractice matters, and can operate completely independently on these fronts with minimal supervision. - In at least one litigation matter, you worked with outside counsel to develop an eDiscovery plan that minimizes the costs related to custodial document collection and review while still meeting our discovery obligations. - You proactively and quickly jump in to respond to requests for legal guidance from other business functions, and provide high quality legal advice that incorporates the risk tolerance of the business. - You are contributing to legal strategy decisions made by the Head of Legal. NEED TO HAVE: - JD with at least 5 years of experience - Bias toward action and solving (not just spotting) problems - Ability to take ownership of your work and manage projects independently - Excellent communication and writing abilities - Comfort and skill in navigating complexity and ambiguity, and working on a leanly staffed team - Willingness to quickly dive into new and “unfamiliar” legal issues - Ability to work under pressure and autonomously, and meet tight deadlines - Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company - Willingness and ability to engage with and interpret data, especially from unfamiliar sources NICE TO HAVE: - Experience handling arbitrations and class actions - Experience with eDiscovery issues, including large-scale custodial data collection, review, and production - Clerkship experience - Government experience - Experience working cross-culturally and with diverse, global teams INTERVIEW PROCESS: - Application Review - Case Study - Case Interview with a member of our Legal team - Hiring Manager interview with our Head of Legal - Executive Interview with our Co-CEO SALARY: The base salary range for this position is $190,000 - $220,000. This role will also be eligible for discretionary annual bonus (paid on a quarterly basis) and/or equity compensation.   Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Dungeons & Dragons Game Design team is a collaborative and versatile group dedicated to making D&D as fun as it can be. Our team is responsible for D&D game content from beginning to end, working with cross-functional teams to ensure the experiences we make resonate with players and fans. This includes mechanical and narrative design, play innovations, playtests, product exploration, and other design-related tasks. This Associate Game Designer role draws on your D&D knowledge, your curiosity and enthusiastic proclivity for learning, and an understanding of game design theory and philosophy. You'll write compelling, fun game content under the leadership of senior designers. Location & Work Arrangement This role is based in Renton, WA and follows a hybrid schedule, with in-office collaboration Tuesday, Wednesday, and Thursday each week. What You'll Do: Conceptualize, design, and develop portions of D&D products—especially discrete game elements such as monsters, magic items, and spells—with guidance from project leads. Analyze and incorporate player feedback to craft outstanding game content Assist in preparing products for publication Contribute to design documentation and research Help review material for game balance, clarity, consistency, and player enjoyment Brainstorm themes, stories, encounters, and discrete game design elements to drive narrative-based gameplay experiences Participate as an active, creative member of a cross-functional team, contributing ideas in brainstorms, playtests, and meetings alongside artists, designers, editors, and producers What You'll Bring: At least 1 year of experience in tabletop game design, including both narrative and rules design Ability to consistently translate designs from ideas to final implementation Comfort working in shared documentation systems (e.g., Confluence) and version-controlled design environments Strong creative writing, storytelling, and technical design skills Strong familiarity with Dungeons & Dragons and proficiency in the fifth edition rules Strong collaboration and communication skills A deep understanding of Dungeons & Dragons game mechanics, balance considerations, and modular design structures Solid technical writing and editorial skills, including attention to detail and dedication to accuracy Strong time/project management skills with ability to multitask and prioritize Curiosity, enthusiasm, and genuine love of games, with a motivation to learn more Nice to Have: Experience crafting for or contributing to Unearthed Arcana or other public-facing playtest programs Experience generating player-facing rules content and refining it through testing and review Familiarity with D&D Beyond, VTTs, or digital-first content pipelines The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $33.30 — $50 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. What You'll Do: Commission a high volume of artwork by identifying freelance illustrators, providing ongoing art direction, maintaining strong partner relationships, and delivering regular status updates to the Lead Art Director and Producer. Apply a strong eye for detail and a solid understanding of artistic fundamentals to source and deliver high-quality artwork aligned with Dungeons & Dragons publishing schedules and brand standards. Collaborate with department leaders and participate in brainstorms focused on future Dungeons & Dragons creative initiatives and workflow/process improvements. Present updates to leadership by showcasing work and clearly contextualizing it within the broader visual strategy. What You’ll Bring: 2+ yrs commercial art experience. A portfolio demonstrating strong creative vision with a cinematic lens. Strong communication skills and capable of giving and receiving feedback. High attention to detail and organization skills Deep knowledge of current fantasy illustration market/talent and modern print/press techniques and processes. Have an interest in discovering diverse, emerging artists Adept in Adobe Photoshop, proficient MS Office (Word, Excel, Powerpoint, Outlook). Nice to Have: Familiarity with accessibility standards in publishing or interactive storytelling. Knowledge of D&D’s tone, audience, and content structure, or similar genre entertainment brands. Comfortable working across print, digital, and marketing platforms as needed. Love for entertainment, other TTRPG brands, and exploring new avenues in traditional graphic design practices. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $109,100 — $180,600 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking experienced Foreign Military Sales (FMS) professionals to support current and anticipated opportunities across our national security portfolio. We are seeking mid-level through senior professionals with experience supporting Foreign Military Sales, Foreign Military Financing (FMF), International Military Education and Training (IMET), and related Security Cooperation and Security Assistance programs. Positions may support a range of government customers, military services, program offices, and international partners. Responsibilities FMS Analysts may support activities across the FMS case lifecycle, including: FMS Case Development, Implementation, and Closure: Supporting the development, implementation, execution, modification, and closure of FMS cases. Supporting Letters of Request (LOR), Price and Availability (P&A) responses, Letters of Offer and Acceptance (LOA), amendments, and modifications. Monitoring case status, funding, obligations, expenditures, schedules, deliverables, and other program requirements. Coordinating with DoW organizations, the Department of State, Implementing Agencies, program offices, Security Cooperation stakeholders, U.S. Government organizations, and international partners. Supporting international acquisition, program management, logistics, sustainment, financial management, and other activities associated with FMS programs. Using FMS, Security Cooperation, financial, logistics, and program management systems to track and manage case activities. Assessment, Monitoring, and Evaluation Assessing, monitoring, and evaluating Security Cooperation and Security Assistance programs, including FMF- and IMET-funded activities. Researching and analyzing program and country-level data to identify trends, risks, gaps, and opportunities and support decision-making. Developing monitoring plans, indicators, data collection approaches, assessments, country reports, deep-dive analyses, and other analytical products. Analyzing and communicating findings related to the effectiveness and impact of Security Cooperation and Security Assistance programs. Strategic Design, Coordination, and Reporting Researching and applying Security Cooperation policies, procedures, and guidance, including the Security Assistance Management Manual (SAMM). Preparing briefings, reports, correspondence, case documentation, and recommendations for government stakeholders and senior leadership. Identifying program risks, issues, and requirements and coordinating with stakeholders to support successful case execution. Supporting international engagement strategies and plans, foreign disclosure, export controls, technology transfer, and other policy or compliance requirements associated with FMS and international programs. Minimum Qualifications Professional experience supporting Foreign Military Sales, Foreign Military Financing, International Military Education and Training, Security Cooperation, Security Assistance, or related DoD international programs. Experience supporting one or more phases of the FMS case lifecycle. Experience working with organizations such as the Defense Security Cooperation Agency (DSCA), Department of State (DOS), military department Implementing Agencies, program executive offices/program management offices, Security Cooperation Organizations, Combatant Commands, or other U.S. Government organizations involved in Security Cooperation. Strong analytical and critical-thinking skills related to security assistance, security cooperation, military operations, and international security. Strong written and verbal communication skills, including experience developing and presenting findings, briefings, reports, and other materials for government stakeholders. Ability to manage multiple priorities, respond to quick-turn requests, and adapt to changing requirements. Bachelors Degree in relevant field An active U.S. Government security clearance Preferred Qualifications: Completion of DSCU FMS course series for SC Professionals Knowledge of FMS policies, processes, and procedures and familiarity with the Security Assistance Management Manual (SAMM). Experience coordinating and collaborating with international partners and U.S. Government stakeholders. Experience in one or more FMS functional areas, including case management, program/acquisition management, financial management, logistics and sustainment, assessment, monitoring and evaluation (AM&E), data analysis, or international/country program support. Experience researching and analyzing program data and developing analytical products such as assessments, monitoring reports, country reports, or briefings. Experience with systems such as DSAMS, SCIP, MISIL, GFEBS, or other FMS/Security Cooperation case-management systems is preferred. Please note that the purpose of this Call for CVs is to build out a roster of professionals with relevant experience in the following areas for which Dexis frequently recruits. There is no closing date for applications nor a deadline by when candidates will be assessed; new applicants are reviewed by our team on a regular basis and added to prospective candidate pools. When new positions become available relevant to this sector, Dexis will post a complete job description with detailed information on the responsibilities and qualifications. Candidates with relevant experience who have submitted their CV under this announcement may be contacted when new related jobs open up and are invited to apply. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $90,000 — $150,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Montréal We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Role Hasbro is seeking a Principal SAP Security Analyst to join our IT Security team in Montreal. This senior individual contributor position will assist in steering access governance, role development, compliance readiness, and security controls across SAP ECC, S/4HANA, SAP RISE, SAP Business Technology Platform, Identity Authentication Service, and Identity Provisioning Service. We are shifting more SAP security responsibility internally and need someone who can guide complex tasks through knowledge, collaboration, and sound judgment. This role is not a people manager position, but it does provide technical direction to SAP analysts, access administrators, project teams, business partners, auditors, and implementation partners. What You’ll Do Build SAP security architecture, standards, access models, and role design practices. Support our migration to SAP RISE, including role mapping, identity integration, access transition, privileged access, connectivity, and post-migration controls. Develop and enhance Role-Based Access Control models that uphold least-privilege, address business needs, and meet compliance requirements. Lead role cleanup, redesign, simplification, and Segregation of Duties remediation. Set up and maintain SAP Identity Access Governance and SAP Governance Risk and Compliance, covering connectors, workflows, risk rules, provisioning, access analysis, and reporting. Strengthen access provisioning, access reviews, emergency and privileged access oversight. Support SOX and IT General Controls by collecting evidence, conducting audit walkthroughs, resolving issues, and providing clear documentation. Review access risks, weak role builds, SoD conflicts, insecure configurations, and control gaps. Partner with finance, supply chain, HR, procurement, SAP application teams, enterprise architecture, identity teams, cybersecurity, compliance, audit, and external partners. Provide technical mentorship without formal people-management responsibility. What You’ll Bring 6–8+ years of SAP security, access governance, role development, or related experience. Solid understanding of SAP ECC and S/4HANA authorization concepts. Experience in configuring or supporting SAP GRC and SAP Identity Access Governance. Familiarity with SAP BTP, IAS, IPS, and SAP RISE security considerations. Knowledge of Role-Based Access Control, Segregation of Duties, privileged access, user lifecycle management, and access reviews. Experience assisting with SOX, IT General Controls, internal audit, or external audit activities. Ability to guide complex initiatives, communicate clearly, and build trust with technical and business partners. Preferred Experience SAP security certification or related SAP certification. Experience securing SAP RISE environments hosted on AWS or SAP-managed cloud infrastructure. Experience with S/4HANA migration, ERP modernization, hybrid SAP landscapes, or cloud identity integration. Experience in managing emergency access, conducting access certification, automating provisioning, and handling privileged access controls. Experience in a global enterprise environment with complex business processes and audit needs. Equal Opportunity and Accommodation Hasbro is committed to equality of opportunity in employment. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other legally protected status. Reasonable accommodation is available for individuals with disabilities during the application process, interview process, and employment. Applicants who need accommodation should contact their recruiter or coordinator. WE ARE AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator. #StudiosWizards Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: USA Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:We are looking for an Enterprise Customer Success Manager who will be working with strategic customers across the North American market. The candidate should be based on the U.S. East Coast, with candidates in the Central Time Zone potentially considered. This role will focus on strategic customers with a strong emphasis on banks, credit unions, and other financial services organizations.Key Responsibilities:Maintain and develop long-term relationships with strategic customers in the Corporate & Enterprise segment across North America.Act as a trusted advisor to assigned accounts and communicate effectively with stakeholders at different levels, including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identifying early red flags to prevent delivery and launch-related issues.Become a Creatio product expert and help customers achieve their desired business outcomes, value realization, strong product adoption, and high ROI.Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Requirements:Minimum 3+ years of B2B Customer Success, Account Management, or Project Management experience working with Enterprise accounts in the U.S.Experience working with banks and/or credit unions and a good understanding of their business models, key processes, and customer/member needs.Proven track record of building strong customer relationships, driving adoption and value realization, and supporting retention and account growth.Strong executive-level communication skills and experience engaging with senior and C-level stakeholders.Experience working with CRM, BPM, or low-code/no-code solutions is preferred.Experience overseeing complex technology implementation projects and proactively identifying customer or delivery risks is a plus.Strong customer-centric mindset with a track record of delivering customer success.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues toward resolution.Desire to learn and adapt quickly in a fast-changing market and technology environment.Ability to travel for customer meetings and onsite engagements as needed.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Toronto, Ontario, Canada About the Role iCapital is seeking an experienced, results-oriented Manager to lead the Outbound Sales team within the Alternative Investment Distribution group. This individual will oversee a team of Outbound Sales Analysts whose mission is to introduce financial advisors to the iCapital platform, drive registrations, build advisor profiles, and nurture advisors to their first trade. This role is ideal for a proven inside sales leader who combines a deep understanding of alternative investments and the wealth management distribution landscape and able to coach, motivate, and scale a high-volume outbound Sales team. Responsibilities Manage a team of Outbound Sales Analysts executing 75+ calls per day per analyst targeting financial advisors not currently active on the iCapital platform. Set daily, weekly, and monthly performance targets; monitor and report on KPIs including call volume, registrations, advisor profiles completed, CRM compliance, and first-trade conversions. Conduct regular 1:1s, call coaching sessions, and team huddles to drive continuous skill development and performance improvement. Identify top performers and create development paths; address performance gaps proactively with structured improvement plans. Foster a high-energy, accountability-driven team culture aligned with iCapital's values. Own the team's outbound prospecting strategy, including prioritization of prospect lists segmented by AUM, firm type, channel, and alternative investment affinity. Develop and refine call scripts, objection-handling frameworks, and advisor profiling playbooks used by the analyst team. Partner with Marketing and Sales Enablement to ensure the team has compelling, current content and platform messaging for each advisor’s segment. Coordinate with Senior Relationship Managers to ensure seamless handoff of high-potential advisors flagged for escalation. Ensure 100% same-day CRM logging across the team; audit data quality and enforce standards for advisor profiles, call notes, and pipeline stages. Leverage CRM reporting (Salesforce) and outbound sequencing tools (Outreach) to identify pipeline trends, conversion bottlenecks, and territory opportunities. Deliver weekly pipeline and performance reports to Sales leadership. Partner with Product Specialists to schedule and coordinate advisor education touchpoints, webinars, fund spotlights, and platform demos that accelerate readiness to trade. Collaborate with Recruiting and Human Resources on analyst hiring, onboarding, and ramp planning as the team scales. Provide field intelligence to the broader Distribution and Product teams based on advisor feedback and objection patterns. Qualifications Bachelor's degree in finance, business, economics, or a related field 10+ years of inside sales or financial services experience, with at least 1–2 years in a team lead, supervisory, or management capacity Demonstrated ability to manage and develop high-volume outbound sales teams in a structured, metric-driven environment FINRA Series 7 and Series 63 licenses are required FINRA Series 24 license required or must obtain within 30 days of hire Strong proficiency with Salesforce CRM and outbound sequencing tools (Outreach or equivalent) Excellent communication and coaching skills; ability to motivate a team and influence without authority Data-driven approach to performance management and pipeline analysis Familiar with alternative investments and the wealth management distribution ecosystem Experience supporting or selling into RIAs or independent broker-dealers Track record of improving team conversion metrics and reducing ramp time for new hires Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is CAD 130,000 to CAD 170,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Warsaw; Chișinău; Minsk; Tbilisi Workplace: hybrid We are looking for an Engineering Manager, Mobile to lead the cross-functional team responsible for building and evolving the Boss Revolution: Calling App, the mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. As an Engineering Manager, you will be responsible for building a high-performing engineering organization while partnering closely with Product, Design, Operations, Compliance, Customer Success, and business stakeholders. You will ensure the team delivers secure, scalable, and reliable software that serves enterprise customers. The technology stack: K8S / EKS AWS Terraform Go / Java NoSql (Couchbase, MongoDB) GitHub Actions / ArgoCD Requirements: Proven Leadership Experience: At least 3 years of experience leading cross-functional, agile development teams, ideally in a product-driven environment. Technical Background: Solid hands-on experience as a software engineer. Hands-on experience in mobile application development or experience managing mobile development teams is a must. DevOps and Automation Skills: Familiarity with continuous integration, automated testing, release management, and performance monitoring. Strong Organizational Skills: Ability to effectively prioritize, plan, and perform under pressure or in uncertain situations. Educational Background: Bachelor’s degree in Computer Science or a related field. Talent Development: Experience in hiring and nurturing high-performing engineering teams. Language Proficiency: Good command of English, at B2 level or higher. Primary responsibilities: People Management: Recruit and retain top engineering talent. Conduct regular one-on-ones to support growth and assess performance. Lead and mentor engineers, fostering learning and collaboration. Address team well-being and prevent burnout. Maintain engineering culture standards. Delivery Management: Optimize team structure and resource allocation based on priorities and strengths. Manage timelines and deliverables for high-quality, on-time delivery. Improve engineering processes for better efficiency and quality. Drive agile practices and continuous improvement. Collaborate with cross-functional teams on strategic initiatives. Ensure clear stakeholder communication and alignment. Align engineering with company objectives and business value. Engineering Management: Maintain high code quality and architectural standards. Guide technical decisions to align with company standards and goals. Drive innovation and technical improvements. Lead technical discussions and decision-making. Convert initiatives into team tasks and track progress. Proactively identify and mitigate technical risks. Work with Compliance on regulatory requirements and audits. Conduct thorough incident reviews to address root causes. We offer you: Remote b2b (Georgia, Poland) or hybrid/remote (Belarus,Moldova) work opportunity! Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. More perks for the Minsk and Chisinau office employees.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU'LL BRING - 5-10+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management. - A track record of taking products from ambiguous customer problems through launch and meaningful scale. - Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes. - Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage. - Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams. - A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process. - Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Key Responsibilities: — Serve as a trusted, consultative partner to clients post-sale, ensuring they achieve measurable value and success with the organization’s products and services. — Maintain a deep understanding of clients’ industries, business objectives, and market challenges to provide relevant recommendations and insights. — Assist in client onboarding, product implementation, and training to ensure a smooth and effective customer experience. — Proactively engage with clients to ensure product or service functionality, identify potential issues early, and provide solutions that maximize satisfaction. — Collaborate cross-functionally with sales, marketing, product, and technical teams to align on client goals and ensure consistent delivery of service. — Track key success metrics, such as client engagement, adoption rates, renewals, and churn, to measure and drive customer health and satisfaction. — Identify opportunities for client growth, including up-sell and cross-sell potential, by aligning product capabilities with customer needs. — Conduct regular business reviews with clients to evaluate performance outcomes, gather feedback, and recommend enhancements. — Develop and maintain documentation for client accounts, including activity records, success plans, and performance summaries. — Act as a client advocate within the organization, communicating feedback to improve product features, services, and support. — Stay current with industry trends and product developments to serve as a knowledgeable resource for clients. Qualifications: — Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred. — 3–5 years of experience in customer success, account management, or client services, preferably in a SaaS or technology-driven environment. — Proven ability to manage customer relationships and deliver measurable results in retention and satisfaction. — Strong communication, interpersonal, and presentation skills. — Analytical mindset with experience using customer success metrics and tools to measure engagement and performance. — Proficiency with CRM and customer success software (e.g., Salesforce, Gainsight, HubSpot, ChurnZero). — Excellent problem-solving skills and ability to anticipate client needs. — Strong organizational skills with the ability to manage multiple clients and priorities simultaneously. — Collaborative and customer-oriented mindset with a passion for driving client success. Benefits: — 100% company-paid medical, dental, and vision plans. — Unlimited Flexible Time Off. — Personalized career roadmap for each employee. — Professional development through training and educational opportunities. — Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.

Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The Model Performance organization at Baseten is looking to hire our first Technical Program Manager. This is a zero-to-one role in a team that is responsible for building the core algorithms and methods that power Baseten’s high performance inference stack. You won't inherit an existing program framework, you'll build one from the ground up: the planning structure, execution processes, metrics and the cross-functional alignment that a fast-growing organization needs. Your contributions will directly impact how fast our performance R&D gets productized. If you can drive turning a set of ambitious but loosely defined initiatives into a predictable, well-governed program, this role is for you. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Model Performance team: - How to build a day-0 API for Kimi K3 https://www.baseten.co/blog/how-to-build-a-day-zero-api-for-kimi-k3/ - How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/ - Inference engineering for DeepSeek V4 Pro 0813 https://www.baseten.co/blog/inference-engineering-for-deepseek-v4-pro-0813/ RESPONSIBILITIES - Own execution across Model Performance's active project portfolio, freeing the team's technical leads to focus on technical direction rather than tracking. - Design and stand up the planning structures, operating cadences, and status reporting mechanisms that best fits the team’s DNA. - Coordinate model release and optimization programs end to end, including day-zero launches, sequencing the work across performance engineering, infra, and release stakeholders. - Drive cross-team alignment as scope expands from Model Performance Core into Model APIs and the inference production stack (BIS). - Surface risks and dependencies early, and keep leadership informed with clear, honest status. - Partner with engineering leads to design team structures and ownership boundaries as the org scales. REQUIREMENTS - Deep technical program management experience - you're already running programs of this scope at an organization of similar or greater complexity. - Experience program-managing model performance or inference optimization work - you understand how engines like vLLM, TensorRT-LLM, SGLang, or NVIDIA Dynamo fit into a production serving stack and can engage credibly with the engineers building on them. - Demonstrated comfort with ambiguity and zero-to-one program building, not just executing an existing framework. - Proven ability to influence without authority across engineers, managers, and leadership who don't report to you. - Excellent written and verbal communication, with the ability to make deeply technical programs legible to any audience. - High agency decision making that demonstrates ownership, accountability and a strong desire to get things done. NICE TO HAVE - Experience coordinating model release programs, including day-zero launches (ideally for large-scale models). - Prior hands-on software engineering background. - Deep learning performance optimization background, in training or inference, with inference preferred. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; New York Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Staff Software Engineer, Backend Platform to support our mission. This role can be based in San Francisco or New York and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The Backend Platform team builds the foundational systems and infrastructure that power Patreon's creator platform. We're responsible for the core backend services, APIs, databases, infrastructure, and developer tooling that enable product teams across the company to ship quickly, reliably, and at scale. This team is growing and investing in foundational platform capabilities that will support Patreon's next phase of scale and product expansion. About the Role - Design and drive technical solutions for key systems within Patreon's backend platform and foundational infrastructure - Lead architecture and implementation of scalable distributed systems, APIs, event-driven systems, and platform services - Contribute to and lead modernization efforts across backend architecture, service boundaries, data access patterns, and infrastructure - Help establish and uphold technical standards and best practices around reliability, performance, scalability, and maintainability - Partner with product engineering teams to ensure platform capabilities align with business and product needs - Drive technical decision-making for your team's projects, partnering cross-functionally as needed - Help evolve operational maturity around incident management, resiliency, and production excellence - Mentor Senior and mid-level engineers through design reviews, technical guidance, and hands-on collaboration What you'll need - Significant experience building large-scale backend systems, with depth in distributed systems and platform architecture (typically 6-8+ years, or equivalent demonstrated expertise) - Strong expertise in distributed systems, high-throughput APIs, and low-latency architectures that support millions of DAUs - Experience with databases, caching systems, and storage technologies (e.g. MySQL, Postgres, Redis, DynamoDB) - Strong understanding of data modeling, storage systems, caching, queues, and event-driven architectures - Experience in performance optimization across APIs, databases, caching layers, and distributed services - Strong operational excellence mindset, including incident response and production debugging - Experience operating systems in cloud-native environments such as AWS and Kubernetes-based infrastructure - Proficiency in one or more backend languages such as Python, Go, Java, or Rust - Ability to communicate architectural trade-offs clearly in writing and in cross-functional forums - Experience mentoring Senior and mid-level engineers and contributing to engineering culture through design reviews, documentation, or team standards We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match with every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They're the reason we're here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don't quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation . We are seeking a Lead Character Tools Engineer to join the PlayStation Central Technology team focusing on Character technology from creation, rigging, and animation.  Developing and distributing tools and optimizing for making the best characters in games more efficiently and integrating emergent technology into the future of game making. Candidate expected to prototype, create, and collaborate to deploy and maintain technical tools and practices from experience on traditional game development and run-time workflows with internal teams and seek new opportunities for bringing increased usage of AI and ML to make those processes more efficient. This internal team of artists, engineers, and technical artists partner with engineering teams, studio stakeholders, research engineers, and other Central Technology groups to provide cohesion and standardization across PSS activities. This position requires a demonstratable understanding of game development pipelines, extensive experience with Autodesk Maya software, and strong programming skills.  Familiarity with leveraging agentic workflows to accelerate code creation and testing. Responsibilities: Collaborate with internal team members and studio stakeholders to prototype and harden create tools considering contemporary development workflows, data management, art creation, animation, and game engine integration Setting up and maintaining project specific environments and automation opportunities Learning and supporting varying client working environments, assets, and tools Writing, maintaining, and customizing internal tools and workflows Building and maintaining technical documentation Willingness to attend and participate in PlayStation internal demonstrations and conferences, travel required Ability to work in a collaborative team environment as well as self-driven experimentation and research Core Experience: Experience as technical artist or engineer to develop and deploy tools to support character creation, rigging, simulation, or animation pipelines in a run-time environment 10+ years in a game development studio or previous experience creating artist-facing tools on technical art or engineering team in a production environment BS degree in Computer Science, Engineering, Graphic Art, or a related field, or equivalent experience Extensive experience in working with game editors and excellent working knowledge of technical specifications of workflow from DCC to complex real-time environments Capable of writing and debugging C++ Excellent knowledge of Maya with general knowledge of Maya rigging Developing or maintaining project pipeline tools and system environments Excellent troubleshooting skills and the ability to creatively solve problems Experience leveraging Agentic AI models Strong understanding of deformation and mesh processing Familiarity with industry trends in character rigging, gameplay animation, cinematic animation, deformation and simulation usage in character animation pipelines Decent sense of humor Extended Experience: Strong Python programming skills and experience with PyQt/Pyside Motionbuilder, Maya, Houdini, experience Experience with HLSL, MaterialX Experience with other programming languages, especially C++. Experience with Perforce, Git, Confluence Exposure to photogrammetry, motion capture/performance capture At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $143,700 — $215,500 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Immigration Program Manager to support Figma's growing Immigration and Global Mobility programs. In this role you will serve as a primary point of contact for visa-sponsored Figmates, managing immigration cases and compliance while providing a high-touch employee experience. You'll also support international relocations and broader global mobility programs and get exposure to M&A and international expansion. You'll partner closely with immigration counsel and teams across People, Finance, Legal, Talent Acquisition, and Payroll to improve our processes, resources, reporting, budgeting, vendor management, and program administration. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Serve as primary contact for Figmates and stakeholders on immigration inquiries, visa assessments, case status, and strategy Manage a high-volume immigration case portfolio - including permanent residence processes (PERM, I-140, AOS, ILR) — across US, EMEA, JAPAC, and LATAM Coordinate with outside immigration counsel on case petition preparation, timelines, RFE responses, audits, and compliance matters Track and proactively manage work authorization expirations across the foreign national population, ensuring timely renewals and escalations Partner with People Partners and Talent Acquisition to assess immigration sponsorship feasibility for new hires and internal transfers Develop and maintain Figmate-facing immigration resources, FAQs, playbooks, and compliance documentation (PAF, etc.), and design training for key stakeholders and Figmates globally Monitor regulatory changes and manage internal reporting, trackers, dashboards, and I-9 compliance efforts, serving as internal POC for I-9 escalations Coordinate international relocations and participate in global mobility, People M&A, and international expansion initiatives We'd love to hear from you if you have: 5+ years of experience managing immigration for EMEA, APAC, and AMER at a global technology company or employment-based immigration law firm Deep subject-matter expertise in U.S. nonimmigrant and immigrant visa categories (H-1B CAP & cap-exempt, L-1, O-1, TN, OPT, PERM, EB-1/EB-2, AOS, EADs) Experience managing multiple vendors and supporting complex immigration matters, including international relocations and/or assignments Experience with People Ops-related compliance projects, with interest in contributing beyond the immigration and global mobility functions Exceptional project management, organizational, and prioritization skills, with the ability to translate complex legal concepts into crisp written and verbal communication While it's not required, it's an added plus if you also have: Experience supporting immigration needs related to M&A activity Strong expertise in Singapore immigration and the COMPASS framework Working knowledge of international assignment management, including assignment design, cost projections, tax equalization, and assignee lifecycle support Familiarity with cross-border tax concepts - including hypo tax, shadow payroll, and equity income sourcing for mobile employees and expatriates — and equity income sourcing mechanics for RSUs and stock options Experience managing business traveler compliance programs, including short-term assignment tracking and permanent establishment risk identification At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - US Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Job Summary As a Customer Experience Manager II (CEM II) – Federal at Bugcrowd, you will be a strategic partner to our Federal customers, helping them maximize the value of Bugcrowd’s cybersecurity platform and services. You will own a portfolio of Federal and State and Local  accounts and serve as the primary point of contact across the customer lifecycle from onboarding and adoption through renewal and expansion. This role is ideal for someone who understands the unique needs of Federal customers and can successfully navigate complex organizations, multiple stakeholders, procurement processes, security requirements, and mission-driven environments. You will also partner cross-functionally with Sales, Solutions Engineering, Operations, Product, Security, and Professional Services to advocate for customers and drive successful outcomes. Essential Duties & Responsibilities Own a portfolio of Federal customers and develop trusted relationships with key technical, security, program, procurement, and executive stakeholders. Serve as the primary customer advocate and point of contact throughout the customer lifecycle. Develop a deep understanding of each customer's mission, cybersecurity strategy, organizational structure, and priorities. Build multi-threaded relationships across customer organizations to strengthen partnerships and reduce renewal risk. Develop and execute customer success plans aligned to Federal customer objectives and cybersecurity priorities. Drive adoption and utilization of Bugcrowd products and services to ensure customers realize measurable value. Conduct regular business reviews and executive-level conversations focused on outcomes, program performance, and strategic priorities. Ensure comprehensive oversight of account health, user adoption metrics, and any emerging risks to the partnership. Education, Experience, Skills, & Abilities 3+ years of experience in Customer Success, Customer Experience, Account Management, or a related customer-facing role within cybersecurity or SaaS. Experience working with Federal Government, DoD, intelligence, civilian agencies, or Federal contractors. Strong understanding of cybersecurity and the challenges faced by Federal organizations. Experience managing complex enterprise accounts with multiple stakeholders. Demonstrated ability to manage renewals, retention, and account growth. Strong executive presence and communication skills. Ability to build relationships with both technical and non-technical stakeholders. Strong project management and organizational skills with the ability to manage a large portfolio of accounts. Ability to navigate complex procurement, contracting, and organizational processes. Comfortable working in a fast-paced, highly collaborative environment. Strong business acumen and the ability to connect cybersecurity solutions to customer outcomes. Working Conditions The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and/or standing - Must be able to remain in a stationary position 50% of the time Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time. Pay Range Disclosure At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $83,200 - $114,400. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/

Location: Portland, OR Workplace: onsite About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  As a Tech Linguistic Tester 1, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues. Job Description The following is a non-exhaustive list of responsibilities and areas of ownership for this role: • Write and report relevant bugs and errors using best practices through internal database system. • Ability to undertake and prioritize tasks and issues quickly and efficiently. • Native language skills and cultural awareness of native country. • Good oral and written communication. • Highly organized with attention to detail and a commitment to quality. • QA various products in by accurately following testing instructions and test cases. • Discover and report defects (bugs) using client specific bug tracking tools. • Evaluate translations in the context of software, mobile apps and documentation. • Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions. • Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries. • Troubleshoot basic problems; be able to communicate effectively and escalate testing issues. • Complete assigned tasks in a timely manner and of high quality. Experience • Ability to work onsite and/or well as client location. • Native-level or fully bilingual fluency (both spoken and written language) in required language(s). • Up-to-date awareness of current and common technical language usage in the target language. • Strong English skills, both written and verbal. • Experience with MS applications (Outlook, Word, Excel, PowerPoint). • Ability to navigate networks and websites with different browsers. • Basic knowledge of PC-hardware (desktop and laptop). • Basic knowledge of smart phones (iPhone or Android). • Familiarity with Android and iOS operating systems.. • 3+ years professional translation & localization experience. • Familiarity with native culture and trends. • Avid user of social media with familiarity with Facebook Family of Apps. • Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization. Key Competencies and Requirements • Strong Company & Industry Awareness. • Can establish & Develop Processes and procedures as part of a client program. • Strong Problem-Solving skills as to arrive at optimal solution. • Shows excellent Time Management skills. • A Plan-Do-Check-Act cycle approach to tasks and workloads. • Takes Ownership of deliverables. Be organized and able to work in a fast-paced environment. • Candidates with Localization/QA/translation experience or with advanced computer skills are preferred. Knowledge of common technological terms in English and target language. Flexibility with varying hours.