Задачи:
— Проектирование и разработка серверной части (back-end) кросс-платформенных приложений и микросервисов с использованием языков Python, Java, Kotlin, C++.
— Создание, оптимизация и поддержка высоконагруженных и многопоточных приложений.
— Проектирование и реализация REST/gRPC API для взаимодействия между сервисами и клиентскими приложениями.
— Работа с брокерами сообщений и очередями (RabbitMQ/AMQP, Apache Kafka) для обеспечения асинхронного и надежного межсервисного взаимодействия.
— Профилирование и глубокая оптимизация существующих приложений с точки зрения быстродействия, потребления памяти и масштабируемости.
— Контейнеризация сервисов с использованием Docker, написание Dockerfile и оркестрация (опыт с Kubernetes будет плюсом).
— Разработка и оптимизация сложных SQL-запросов, работа с СУБД PostgreSQL и IBM Informix. Понимание принципов шардирования и репликации баз данных.
— Работа в среде Linux (Astra Linux, Alt, RedOS). Написание скриптов (bash/python) для автоматизации.
Требования:
— Опыт коммерческой разработки на одном из языков: Python 3.x (asyncio, FastAPI/Django), Java/Kotlin (Spring Boot), C++ (STL, многопоточность) от 2-х лет.
— Понимание архитектурных паттернов (микросервисы, Event-Driven) и принципов проектирования чистого API.
— Опыт работы с SQL (сложные запросы, оконные функции), знание основ проектирования БД.
— Практический опыт работы с Docker.
— Опыт работы с системой контроля версий Git.
— Уверенная работа в Linux-среде (администрирование, сеть, поиск проблем).
Желательно (будет преимуществом):
— Опыт работы с IBM Informix или другими «легаси» СУБД.
— Глубокий опыт настройки и применения Apache Kafka или RabbitMQ в production.
— Опыт профилирования приложений (Python: cProfile, py-spy; JVM: async-profiler, YourKit; С++: perf, VTune).
— Навыки написания многопоточного и асинхронного кода, понимание примитивов синхронизации.
— Знание протоколов сетевого взаимодействия (HTTP/2, gRPC, WebSockets).
— Опыт работы с ОС Astra Linux или другими российскими дистрибутивами.
— Понимание CI/CD процессов.
Условия:
— Стабильную работу на предприятии.
— Официальное трудоустройство по ТК РФ, полный социальный пакет.
— Режим рабочего времени: Пн.-Пт. с 8:40-16:40.
— Своя парковка, столовая, тренажерный зал для сотрудников на территории предприятия.
— Возможность профессионального роста и повышения квалификации.
— Систему наставничества и планового обучения.
— Четкий карьерный путь: Junior → Middle → Senior → Архитектор. Регулярный пересмотр зарплаты в соответствии с ростом компетенций.
— Корпоративные поликлиника и ДМС после прохождения испытательного срока.
— Спортивный зал и столовые на территории института.
— Работа в аккредитованной IT-компании.
— Отсрочка от мобилизации (для военнообязанных).
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance. As a member of the Mechanical Engineering NPI team, you’ll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users’ lives.
WHOOP operates with urgency because our mission demands it. We build products for people who push their limits—and we hold ourselves to the same standard. We expect engineers to go deep technically, collaborate relentlessly, and take pride in execution. The pace is fast, expectations are high, and the work is deeply meaningful. This isn’t a role where you follow a blueprint. If you’re energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you—and reward you.
WHOOP is looking for a Staff Mechanical Engineer to lead critical design, validation, and development execution for next generation biometric wearable products. You are a proactive, highly organized engineer with strong problem-solving skills and a sharp eye for detail. You thrive in a fast-paced, execution-driven setting and can drive creative mechanical design solutions with independence and sound technical judgement. You will mentor junior mechanical engineers and collaborate with cross-functional stakeholders (Electrical Engineering, Embedded Engineering, Manufacturing, Product, and Program Management). You will work closely with our suppliers and contract manufacturers around the world to execute engineering validation builds with a focus on high quality deliverables, sharp engineering risk management, clear technical communication upwards and externally, and commitment to product excellence. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits—and we hold ourselves to the same standard. If you’re energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you—and reward you.
RESPONSIBILITIES:
- Complete technical ownership (at system level) of a next generation product from design concept to manufacturing release, ensuring performance, reliability, cost, and schedule targets are met.
- Lead mechanical design, analysis and development of mechanical components around micro-electronics, exact industrial design specifications, product requirements, and manufacturing constraints.
- Create parametric multi-body SolidWorks CAD models to bring up design concepts that enable simulation exercises, prototyping, and mass production qualification
- Generate technical documentation such as 3D files, 2D drawings, bills of material (BOM’s), and Engineering Change Orders (ECO’s) following product development cycle timeline
- Communicate and collaborate effectively across functional teams and external suppliers to align requirements, drive decisions, and resolve issues quickly
- Drive organized, end-to-end DFM coordination across multiple vendors and manufacturing methods, aligning requirements, timelines, and technical decisions to deliver scalable, high-yield production.
- Design testing protocols and validation plans, manage testing processes to ensure comprehensive verification and validation (V&V) of mechanical designs.
- Perform thorough engineering root cause analyses to identify and resolve issues
- Mentor younger engineers by example through excellence in engineering best practices
- Willingness to travel internationally up to 20% of the time
QUALIFICATIONS:
- BS or MS in Mechanical Engineering or a related field
- 10+ years of experience in the design, documentation and validation of complex mechanical parts for medium to high volume consumer electronics
- 5+ years SolidWorks (or equivalent) CAD experience with best practices for part design/ feature architecture, surface modeling, advanced assemblies, complex configuration management and integrating DFx feedback efficiently
- 5+ years working with Tier 1 and 2 contract manufacturers in Asia and North America
- Extensive experience in mechanical design concepts and the manufacture of products utilizing high volume, automated manufacturing processes as well as manual assembly
- Played a key role in the launch of 3+ products, thorough understanding of full product development process, experience guiding suppliers, product lifecycle management
- Well-versed in design, prototyping, and evaluation of advanced injection molded plastic components, die castings, metal injection molding, packaging, and material selection
- Knowledge of Six Sigma statistical methods and how to apply them effectively to make design decisions. Ability to utilize statistical methods such as RSS tolerance stack up analysis and CPK process capability.
- Strong organization and communication skills and the ability to work well within teams in a fast-paced environment
- Ability to effectively communicate technical concepts and proposals to leadership upwards (internally), and externally to suppliers and contract manufacturers.
- Highly organized and methodical; able to create structure, plans, and risk mitigation for open-ended problems and drive them to closure.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи:
— Проводить технические аудиты C# / Unity разработчиков.
— Проверять знания C# и Unity 3D.
— Оценивать понимание архитектуры игровых проектов и принципов построения игровых систем.
— Проверять знания Git / GitHub.
— Оценивать понимание P2P-соединений и сетевого взаимодействия.
— Анализировать выполнение технических заданий и код кандидатов.
— Проводить дополнительные вопросы по ответам и решениям кандидата, чтобы определить глубину его знаний.
— Выявлять сильные и слабые стороны разработчика.
— Определять реальный технический уровень кандидата: Junior / Middle / Middle+ и т.д.
— Формировать итоговое техническое заключение и рекомендацию по кандидату.
— Взаимодействовать с HR и руководством при принятии решений по техническому найму.
Требования:
— Уверенное знание C# и Unity 3D.
— Хорошее понимание архитектуры игровых проектов.
— Понимание принципов ООП, SOLID и построения игровых систем.
— Знание Git / GitHub.
— Умение самостоятельно разбирать чужой код и находить технические проблемы.
— Способность отличать поверхностное знание от реального понимания технологий.
— Умение задавать правильные дополнительные вопросы и углубляться в ответы кандидата.
— Способность объяснять технические выводы простым и понятным языком.
Будет большим плюсом:
— Опыт проведения технических собеседований.
— Опыт проведения code review.
— Опыт работы в роли Senior Developer / Tech Lead.
— Опыт формирования технических команд.
— Опыт оценки разработчиков при найме.
Условия:
— Полностью удалённый формат.
— Гибкий график.
— Работа по мере необходимости проведения технических аудитов.
— Возможность влиять на формирование технического состава текущих и будущих GameDev-проектов студии.
УдалённоmiddleГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
– Разрабатывать и развивать backend-сервисы и API для продуктов компании.
– Проектировать и развивать архитектуру новых сервисов.
– Поддерживать и улучшать существующие backend-решения.
– Оптимизировать производительность, надежность и масштабируемость сервисов.
– Участвовать в проектировании технических решений и рефакторинге.
– Взаимодействовать с командами Frontend, DevOps и QA.
Требования:
– Подтвержденный коммерческий опыт разработки на Python от 10 лет.
– Высшее профильное техническое образование.
– Экспертное знание Python и современных подходов к разработке backend-сервисов.
– Глубокий опыт проектирования и разработки REST API.
– Опыт проектирования архитектуры высоконагруженных backend-систем.
– Отличное понимание Docker и Kubernetes.
– Опыт работы с PostgreSQL, Redis и асинхронной обработкой задач (Celery).
– Уверенное использование AI-инструментов для разработки (Claude Code, Cursor, GitHub Copilot или аналогов).
Условия:
– Полностью удаленную работу и гибкий график.
– Долгосрочное сотрудничество с международной компанией (11+ лет на рынке).
– Команду сильных инженеров без junior-позиций.
– 28 календарных дней оплачиваемого отпуска.
– Возможность влиять на архитектуру и технические решения.
– Работу над современными продуктами в сфере кибербезопасности.
– Компания оплачивает Claude Code и другие современные AI-инструменты, которые помогают ускорять разработку и повышать качество кода.
Location: Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
You will lead the accounts receivable process, from cash application to collections, reconciliation and revenue-related reporting. You will make sure every transaction across all payment providers is captured accurately, reconciled on time and accounted for in line with applicable standards. You will manage the full AR cycle: gross revenue, refunds, fees, chargebacks, cash collections.
PAYMENT PROVIDER RECONCILIATION
- Own daily, weekly and monthly reconciliations across multiple payment providers (e.g., Stripe, PayPal, Finix, Nuvei, Worldpay)
- Reconcile gross sales, fees, chargebacks, refunds, disputes, reserves and payouts to bank statements and the general ledger
- Investigate and resolve variances, timing differences and unmatched items promptly
- Manage multi-currency settlements and FX differences
Accounting standards and revenue accounting
- Apply relevant standards, including IFRS 15 / ASC 606 (revenue recognition), IFRS 9 / ASC 326 (expected credit losses), and IAS 21 / ASC 830 (foreign currency)
- Maintain accurate deferred revenue balances
- Calculate and review provisions
- Prepare and review AR and deferred revenue roll-forwards, journal entries and supporting schedules
- Ensure correct sales tax treatment in coordination with Tax team
Month-end close, controls and audit
- Deliver AR-related close tasks on schedule and to a high standard of accuracy
- Design, document and maintain internal controls over AR and cash
- Serve as the primary contact for internal and external auditors on AR, revenue and cash matters
- Prepare clear variance analysis and KPI reporting for Finance leadership
QUALIFICATIONS
- Strong tech skills and tech-savvy mindset. Proven ability to adopt and leverage AI technologies, and AI agents. AI adoption is an essential part of how the Company operates across all processes.
- Bachelor's degree in Accounting, Finance or a related field; professional qualification (CPA, ACCA, CA, CMA or equivalent) strongly preferred
- [7-8]+ years of accounting experience, including [2-3]+ years in a role in AR, revenue accounting or finance operations
- Proven experience in a subscription, SaaS, digital or recurring-revenue business
- Strong hands-on experience reconciling high-volume transactions across multiple payment service providers and currencies
- Solid working knowledge of IFRS and their practical application to subscription models
- Experience with deferred revenue accounting, chargebacks, refunds and payment-dispute handling
- Advanced Excel / Google Sheets skills; comfortable working with large datasets
- Strong analytical, problem-solving and communication skills, with attention to detail and the ability to work to tight deadlines
- Technical experience is required, preferably with basic SQL knowledge or junior-level developer skills.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Москва
В команду рисков беззалогового кредитования ищем специалиста по разработке моделей. Работа предполагает участие в амбициозных проектах риск-менеджмента, направленных на оптимальное управление экономикой портфеля беззалоговых кредитов.
Предстоит заниматься построением моделей оценки риска, финансовых моделей, автоматизацией и оптимизацией процессов принятия решения.
Модельная команда риск-менеджмента состоит из квалифицированных специалистов – выпускников ведущих ВУЗов России, имеющих практический опыт в рисках, моделировании, разработки современных и инновационных инструментов и технологий.
Обязанности
* построение моделей для управления розничным кредитным риском (PD, Expected Loss, прогнозирование событий жизненного цикла клиента)
* поддержание и изменение процессов калибровки и дообучения моделей
* участие во внедрении, тестировании, приемке ML инструментов, взаимодействие с командами дата-инженеров и MLOps
* аналитика и R&D внешних и внутренних источников данных
* взаимодействие с бизнес-заказчиками (риски, бизнес, финансы) в рамках постановки задач, сбора требований
* участие в проектах Банка по развитию инструментов управления кредитным портфелем (финансовое моделирование, предиктивная аналитика).
Требования
* опыт работы в риск-менеджменте (моделирование, портфельный анализ) не менее 1 года
* опыт работы в области ML, DL, DS не менее 3/2 лет
* профессиональное владение SQL, базовое - Hadoop, работа с базами данных
* практический опыт разработки доведенных до промышленного использования моделей оценки риска в Python (Pandas, scikit-learn, PyTorch)
* понимание жизненного цикла разработки и внедрения современных ML моделей (MLOps)
* владение основными понятиями и методами теории вероятностей, математической статистики, линейной алгебры, оптимизации, численных методов
* английский язык уровня intermediate для чтения профессиональной литературы.
Условия
* комфортный современный офис рядом с м. Тульская
* офисный формат работы
* ежегодный пересмотр зарплаты
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Athens, Greece
Are you a motivated individual with a passion for IT support?
EUROPEAN DYNAMICS
is seeking a talented
Junior Service Desk Engineer
to join our team at our headquarters in Athens. This is your chance to kickstart your career in a dynamic and supportive environment.
What You'll Do:
Work as part of a team of IT engineers providing desktop support to corporate users;
Installation & Support of desktop infrastructure & software;
Provide technical support to corporate users;
Manage and Monitor Desktop Security;
Collaborate with the corporate IT team with respect to the roll-out of new IT services.
Requirements
The candidate should have a foundation in desktop hardware & MS Windows;
1-2 years of experience with desktop/laptop hardware;
Experience with Windows Server Management and Virtualization an advantage;
Excellent command of English, both written and spoken.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SDE/11/26)
.
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Задачи:
— Собирать и формализовать требования от бизнеса, Product Owner и стейкхолдеров: интервью, воркшопы, рабочие сессии с пользователями;
— Описывать бизнес-процессы as-is / to-be (BPMN, UML), находить неявные требования и граничные сценарии;
— Вести документацию: SRS, User Stories, Use Cases с Acceptance Criteria;
— Проектировать API-контракты (REST/gRPC): эндпоинты, структуры запросов и ответов, коды ошибок;
— Моделировать потоки данных и логику системы: диаграммы последовательностей и состояний, алгоритмы;
— Прорабатывать интеграции между сервисами, бэкенд-платформой и Data Lake, включая ошибки, таймауты и retry;
— Согласовывать контракты со смежными командами;
— Делать wireframes и user flows вместе с UX/UI-дизайнером;
— Проверять реализуемость требований с системным архитектором;
— Сопровождать требования в разработке: отвечать на вопросы backend, frontend и ML-разработчиков, управлять изменениями и оценивать их влияние на смежные системы;
— Участвовать в ревью тест-кейсов, готовить приёмочные сценарии, участвовать в демо и приёмке;
— Согласовывать требования к данным с Data Scientist и ML-инженерами;
— Шаблонизировать артефакты анализа, менторить junior-аналитиков, участвовать в найме.
Требования:
— Высшее профильное образование;
— Опыт системным аналитиком от 3 лет;
— Уверенное владение BPMN, UML, User Stories, Use Cases, SRS;
— Опыт управления требованиями (трассировка, приоритизация, change management);
— Опыт проектирования API (REST, gRPC, SOAP), понимание HTTP и API Gateway;
— Понимание микросервисов, синхронных и асинхронных взаимодействий, event-driven подхода и Kafka;
— SQL на уровне запросов средней сложности;
— Знание форматов JSON, XML, Protobuf, Avro;
— Понимание основ CI/CD и работы с данными (озеро данных, витрины);
— Опыт работы со Swagger/OpenAPI, PlantUML / Mermaid / Draw.io / C4, Confluence или Notion, Jira, Postman или Insomnia.
Условия:
— Официальное оформление в штат на бессрочный трудовой договор;
— Полностью официальная заработная плата и полугодовые премии по результатам работы;
— ДМС после прохождения испытательного срока, включая стоматологию;
— Корпоративное обучение – тренинги, конференции, курсы повышения квалификации;
— Внутренняя система гибких льгот, мотивации и премирования сотрудников – Кафетерий льгот;
— Корпоративная программа привилегий со скидками от партнеров– Primezone;
— Корпоративный спортзал;
— Насыщенная социальная и корпоративная жизнь: корпоративные мероприятия, праздники, фестивали, спортивная и благотворительная деятельность.
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11586 Customer Service Virtual Assistant
Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers.
The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary.
The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Phone Support
Answer inbound customer calls professionally and efficiently
Assist customers with general inquiries and service-related concerns
Provide accurate information regarding billing, service timelines, and account-related matters
Provide clear explanations and guidance based on established company procedures
Handle customer concerns with patience, professionalism, and empathy
Provide a positive customer experience throughout each interaction
Identify issues that require escalation and provide the appropriate support or next steps
Activations, Deactivations & Account Support
Assist customers with activation and deactivation requests
Follow established procedures for processing service changes
Provide customers with information regarding activation/deactivation timelines and requirements
Assist with login and account-access queries
Document customer concerns and actions taken
Escalate technical or account issues when they fall outside the VA's scope
Follow up on escalated concerns when required
Callbacks & Email Support
Make outbound callbacks to customers when necessary
Follow up on unresolved inquiries and previously discussed concerns
Respond to customer emails when required
Ensure email responses are clear, professional, and aligned with company guidelines
Maintain timely follow-up on pending customer concerns
Document relevant phone and email interactions
CRM & Administrative Support
Update and maintain customer information in the CRM
Perform accurate data entry and record updates
Log customer interactions, inquiries, and outcomes
Maintain organized and up-to-date customer records
Ensure all required information is properly documented
Assist with other routine administrative and customer service tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or call center experience required
Inbound call-handling experience required
Strong spoken and written English required
CRM/data-entry experience required
Experience handling billing or account-related inquiries preferred
Experience processing service activations and/or deactivations preferred
Telecommunications customer service experience strongly preferred
Satellite, cable, internet, wireless, or similar industry experience is a strong advantage
Experience handling customer escalations preferred
Email-based customer support experience preferred
HubSpot experience is a significant advantage
IDEAL CANDIDATE PROFILE
Customer-focused, patient, and professional
Excellent spoken and written English
Comfortable handling a high volume of customer inquiries
Strong phone communication and active listening skills
Able to explain billing, account, and service information clearly
Detail-oriented with accurate data-entry skills
Organized and reliable with strong follow-through
Comfortable handling both phone and email communication
Able to identify when an issue needs to be escalated
Comfortable learning and following established processes
Able to maintain professionalism when dealing with frustrated or concerned customers
Previous
telecommunications or telecom customer service experience is strongly preferred
Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
3CX Phone Dialer
– Provided by client
HubSpot
– Nice to have / significant advantage
CRM / Customer Management Systems
Email Platforms
Basic Data Entry Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM – 9:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 12:00 PM – 9:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Minimal/Neutral to None
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: India
Workplace: Remote
INVESTMENT BANKING AI RESEARCHER
(Pitch Books, Deal Decks)
Full time | Remote — India
ABOUT US
Aptura is a London-based company working on understanding how AI is changing professional work. We look closely at how finance and advisory professionals actually work, and where AI helps or falls short. The company was founded by people with backgrounds at Lazard, McKinsey and Partners Group.
ROLE DESCRIPTION
We are looking for Subject Matter Experts from investment banking who have spent years building pitch books, teasers and deal decks. You know what a client-ready slide looks like, and how far most AI output still is from it.
You have used AI tools on your own work and been frustrated by the mistakes they make, or you simply want to find out how good they really are.
You will turn that experience into realistic PowerPoint tasks that test how well AI do the deck work of a junior banker.
RESPONSIBILITIES INCLUDE
- Writing realistic PowerPoint tasks drawn from your own deal work: building decks from source documents, filling corporate templates, rolling decks forward and making precise edits
- Working through each task yourself so there is a clear, correct answer
- Writing a yes-or-no checklist precise enough that an AI grader can mark any attempt against it
NECESSARY SKILLS INCLUDE
- 2+ years in M&A, ECM, DCM or leveraged finance at a bank or advisory boutique
- Deep hands-on PowerPoint: native charts, tables and corporate templates
- Ability to define what a correct deck looks like precisely enough for someone else to grade against it
- Clear writing. Tasks must be written by you, not by AI tools
- Attention to detail, and willingness to learn concepts in AI and data
HOW IT WORKS
1. Apply with your details and CV. After applying, verify your email and choose an available 30-minute group walkthrough call. You can book immediately; there is no application-approval step before booking.
2. Attend the walkthrough and enter the code shared by the host at the end of the call to unlock your task workspace.
3. Create one original task from your own work in about 45 minutes. Submit the brief, the actual input files needed to complete it, a written expected result and at least five binary rubric checks, each with one skill tag. Input-file uploads are compulsory.
4. Write the brief and rubric yourself, without AI drafting, rewriting or polishing. Input materials must also be human-authored. Use only materials you are authorised to share, with confidential employer or client information removed.
5. Submit through your account for automated screening and team review. Follow any request for revisions in your account. Completing onboarding does not guarantee a job offer; selection remains subject to review.
LOCATION
Remote — India
About the Client:
A consumer products brand organization working across consumer electronics, wellness, and lifestyle categories is hiring a Packaging Designer to own packaging and visual design across its portfolio. The client designs and ships physical products into retail, and treats packaging as a primary brand touchpoint rather than a container. Work runs on launch cycles, with external vendors and production partners involved in most projects.
About the Role:
Day-to-day, the Packaging Designer leads packaging systems from concept through production, extends the brand's visual system across retail displays and campaign assets, and presents concepts to internal stakeholders and clients. Success means retail-ready packaging that holds up at print, and a visual system that stays consistent across packaging, retail, and marketing.
Core Responsibilities:
Packaging Design & Production:
— Lead packaging systems from concept through production across multiple product categories.
— Build dielines, artwork, and print-ready files that meet vendor and production specifications.
— Review proofs and press checks to confirm structural, material, and print accuracy.
— Track packaging projects against launch timelines and production deadlines.
Brand & Visual Systems:
— Translate brand strategy into packaging and structural design solutions.
— Maintain visual systems that stay consistent across packaging, retail, and marketing.
— Extend brand identities across new product lines and consumer touchpoints.
Art Direction & Retail Assets:
— Art direct product launches, packaging refreshes, and brand campaigns.
— Design retail displays, point-of-sale materials, and supporting brand assets.
— Keep retail-facing assets aligned with the live packaging system.
Collaboration & Stakeholder Presentation:
— Work with marketing, product development, production, and external vendors on each launch.
— Present concepts and design rationale to internal stakeholders and clients.
— Manage feedback cycles and turn revisions around within project timelines.
Creative Leadership:
— Mentor junior designers on packaging and production standards.
— Review team output against brand and print-quality standards.
— Document design standards and file conventions for reuse across projects.
Requirements:
Must-Have:
— 3+ years in packaging design, brand design, or creative direction with ownership from concept through production.
— Portfolio showing at least 2–3 packaging systems that shipped to retail, covering both structural and graphic work.
— Advanced Adobe Illustrator, Adobe Photoshop, and Adobe InDesign for dielines, artwork, and print layout.
— Working knowledge of packaging structures, substrates, print processes, and production specifications.
— Experience designing for consumer electronics, wellness, lifestyle, or consumer packaged goods brands.
— Demonstrated development of brand identities extended across packaging, retail, and marketing touchpoints.
— C1+ English (CEFR) for presenting concepts to client-side stakeholders.
Nice-to-Have:
— Adobe Dimension or Cinema 4D for 3D packaging mockups and visualization.
— Figma for brand systems and cross-functional collaboration.
— Retail merchandising and point-of-sale display design experience.
— Direct working relationships with packaging manufacturers and production vendors.
— Packaging work for global brands or international market launches.
Benefits:
— Competitive Salary based on experience and skills.
— Fully remote work from anywhere.
— Recognition for maintaining 100% CRM hygiene and on-time reporting.
— Generous PTO in accordance with company policy.
— Health coverage (HMO) for PH-based talents after 3 months for full-time employees.
— Direct mentorship from international industry experts.
— Ongoing access to resources for professional growth.
— Global networking opportunities.
Recruitment Process:
Application, Screening, Skills Assessment, Topgrading Interview, Client Interview, Job Offer, Client Onboarding.
Обязательные требования:
— Локация/Гражданство: только РФ
— Опыт системного анализа от 5 лет, из них 2-3 года на лидирующих позициях
— Опыт менторства Junior и Middle аналитиков
— Экспертное знание BPMN/UML/ER
— Продвинутый уровень SQL
— Опыт проектирования интеграционных решений (REST, RabbitMQ)
— Понимание микросервисной архитектуры, опыт участия в разработке и валидации архитектурных решений
— Умение писать техническую документацию и ставить задачи разработчикам/QA
— Навыки презентации решений
— Подтвержденный банковский опыт работы с клиентскими данными в KYC процессе
— Знание профильного законодательства, в частности, 115 ФЗ и требований по защите персональных данных - 152-ФЗ
— Опыт использования LLM для написания сложных SQL-запросов и валидации данных
— Умение составлять эффективные промпты
— Критическая оценка результатов ИИ, понимание ограничений нейросетей
Задачи:
— Анализ требований от заказчиков и согласование ФЗ
— Разработка технических заданий и спецификаций
— Проектирование интеграций и API
— Описание структуры данных и моделей
— Взаимодействие с разработчиками, тестировщиками и архитекторами
— Участие в приёмке готовых решений
— Ведение проектной документации
Условия:
— Формат работы: удалённо
— Вилка до 190к на руки
УдалённоseniorГеография найма не уточнена, офис: Москва
Location: Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Job Overview
:
As a
Certified Public Accountant - Senior
at Uvation, you will play a pivotal role in maintaining financial integrity, ensuring compliance, and driving transparency across our operations. You’ll be responsible for core financial reporting, audits, tax compliance, and contributing to strategic financial planning. Collaborating across Uvation Entities, you’ll help support Uvation’s rapid growth and operational excellence.
Key Responsibilities
Prepare, review, and analyze financial statements and reports in accordance with US GAAP, IFRS, or other applicable standards.
Lead monthly, quarterly, and year-end close processes, including journal entries, account reconciliations, and variance analysis.
Support and coordinate internal and external audits; serve as point of contact for auditors and ensure timely and accurate submissions.
Manage tax compliance activities including federal, state, and local filings; support preparation of necessary documentation for tax filings.
Assist with budget preparation, forecasting, and cash flow monitoring.
Identify financial risks and inefficiencies; recommend cost-saving initiatives and process improvements.
Support the development, implementation, and monitoring of internal controls and accounting policies.
Collaborate with FP&A, operations, legal, and leadership to provide financial insight and support business initiatives.
Handle multi-entity and multi-currency transactions (as applicable).
Mentor and review the work of junior accounting staff and ensure best practices are followed.
Qualifications
Bachelor's degree in Accounting, Finance, or related field. Master’s degree preferred.
We are looking for an Emirati/UAE National candidate for this position.
CPA certification is highly preferred.
10+ years of progressive accounting experience, with at least 8 years in a senior or supervisory capacity.
In-depth knowledge of GAAP, IFRS, financial reporting, and regulatory compliance.
Technical Skills
Proficient in ERP/accounting systems (e.g. MS Dynamics & Netsuite ) strong MS Excel skills required.
Familiarity with tools for budgeting, reporting, forecasting, and audit support.
Comfortable working with international and multi-currency accounting processes.
Strong analytical and financial modelling skills.
Soft Skills & Attributes
High ethical standards and ability to handle sensitive and confidential data.
Detail-oriented with strong organizational skills.
Effective communicator, capable of explaining complex financial topics to non-finance teams.
Proactive problem solver with a continuous improvement mindset.
Ability to manage multiple deadlines and competing priorities.
Team-oriented and collaborative across departments.
Bonus / Preferred
Experience in US tax filings, IRS compliance, or international tax matters.
Background in tech, SaaS, or startup environments; familiarity with global or multi-entity structures.
Exposure to automation, process improvement, or scripting in finance-related tasks.
Требования:
— Гражданство и локация РФ.
— Опыт системного анализа от 5 лет, из них 2-3 года на лидирующих позициях.
— Экспертное знание BPMN, UML, ER.
— Продвинутый уровень SQL.
— Опыт проектирования интеграционных решений (REST, RabbitMQ).
— Понимание микросервисной архитектуры, опыт участия в разработке и валидации архитектурных решений.
— Умение писать техническую документацию и ставить задачи разработчикам/QA.
— Навыки презентации решений.
— Опыт менторства Junior и Middle аналитиков.
— Подтвержденный банковский опыт работы с клиентскими данными в KYC процессе.
— Знание профильного законодательства, в частности, 115 ФЗ и требований по защите персональных данных - 152-ФЗ.
— Опыт использования LLM для написания сложных SQL-запросов и валидации данных.
— Умение составлять эффективные промпты.
— Критическая оценка результатов ИИ, понимание ограничений нейросетей.
Обязанности:
— Анализ требований от заказчиков и согласование ФЗ.
— Разработка технических заданий и спецификаций.
— Проектирование интеграций и API.
— Описание структуры данных и моделей.
— Взаимодействие с разработчиками, тестировщиками и архитекторами.
— Участие в приёмке готовых решений.
— Ведение проектной документации.
Условия:
— Удалённая работа.
— Вилка до 200к рублей на руки.
УдалённоseniorГеография найма не уточнена, офис: Москва
Location: Москва
Комплексные продуктовые предложения для клиентов B2C Группы Сбер (пакеты услуг, бандлы, спец.офферы). Инвестиционные и страховые продукты. Индивидуальное ценообразование. Инвестиции в клиента. Оценка эффективности работы с клиентом.
Обязанности
* работа с клиентской и продуктовой аналитикой, построение витрин данных
* проверка данных на соответствие бизнес-логике
* моделирование продуктовых и клиентских метрик
* дизайн и оценка А/B тестов (AB-тесты, мэтчинг, продвинутые методы, и интерпретация результатов)
* реализация моделей оценки продуктов, комплексный продуктовых предложений в Python на основании бизнес-требований.
Требования
* высшее образование: Финансы и кредит/Финансы/Банки/Физика/Математика. Предпочтительно: ВШЭ, РЭШ, МГУ им. М.В. Ломоносова (Мехмат., Физфак., ВМиК, Эконом.), МФТИ, МИФИ. К интервью допускаются студенты 4го курса бакалавриата при готовности работать на полную ставку.
* глубокие знания в области статистического анализа
* уверенный уровень владения SQL
* навыки программирования на Python для обработки и анализа больших объемов данных, разработки калькуляторов
* базовые знания финансов: методика расчета PL и unit-экономики
* понимание розничных банковских продуктов
* навыки визуализации и презентации данных
* как преимущество – опыт разработки AI-агентов
* релевантный опыт работы приветсвуется
* высокие интеллектуальные способности. Системное мышление, самостоятельность, креативность, работоспособность, целеустремленность, желание и готовность расти и развиваться.
Условия
* комфортный современный офис рядом с м. Кутузовская
* офисный формат работы
* ежегодный пересмотр зарплаты, квартальная и годовая премия (премия указывается в зависимости от должности и системы премирования)
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для вакансий уровня Junior)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
WHAT ARE WE LOOKING FOR:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Kazakhstan; Armenia
We are looking for a skilled
Accountant
to support our transition to a new ERP system. This is a
fixed-term, 1 year project-based position
focused on ensuring a smooth migration of our financial processes and data, and driving improvements in automation and reporting. You will play a key role in reconciling data, managing system integration tasks, and collaborating closely with both internal stakeholders and the ERP implementation team.
Please note: this is not a part-time position - we are looking for a candidate to fully focus on this role.
Job responsibilities
1. Handling settlements with suppliers (hoteliers):
Operating in 1C:8.3 (Accounting) and, later, in ERP:
Reconciliation of revenue and payments
Adjusting documents and outstanding balances
Creating additional invoices/requests for payment
Updating invoice/payment statuses
Verifying accuracy of supplier settlements in ERP
Other accounting tasks in 1C
Using Google Sheets:
Collecting and preparing data for payments
Maintaining tables with settlement details and hoteliers’ banking information
Working within internal Extranet and CRM systems
2. Working with virtual credit cards:
Reconciling issued cards
Issuing and deleting cards as needed
Keeping a registry of active cards
3. Communicating with colleagues:
Handling requests from hoteliers in chat and by email
Making adjustments
Providing required documents/information
Processing payments and related requests
4. Additional tasks assigned by the manager.
Requirements
Higher education in Economics or Finance
2+ years of experience as an Accountant or Junior Accountant
Advanced user of Excel
English language proficiency at B2 level or higher; Russian – C1
Knowledge of 1C/ERP finance programы
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
link
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ОфисBoston, MA
УдалённоUkraine; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Athens, Greece
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоIndia
УдалённоseniorСША; Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU
УдалённоAbu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates