Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
seniorUnited States; Relocation assistance is not provided
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York; San Francisco; Toronto
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
The Strategy & Business Operations team’s mission is to support decision making on critical C-level topics and act as a force-multiplier for functional priorities across the organization. We are looking for a BizOps Lead to join the team, reporting to the Head of BizOps, focused on strategy, corporate development, and cross-functional projects.
In this intermediate level individual contributor role, you may:
- Influence strategic decision-making by collaborating with and building consensus among leaders across the organization, including product, GTM, and research and engineering
- Optimize pricing and packaging, ensuring that the company's offerings are both attractive to customers and profitable
- Build financial models and analyses to evaluate new and existing opportunities
- Contribute to corporate development activities: fundraising, strategic partnerships, investor relations, M&A, etc.
- Conduct market and competitive analysis to anticipate and respond to emerging trends and to identify new opportunities for innovation and growth
This role is a good match if you:
- Have 3-4 years of top tier investment banking / investing experience, ideally with a focus on software, technology, or digital infrastructure
- OR Have 2-3 years of top tier consulting experience, ideally with a focus on software / technology; further experience in BizOps, product, or investing is also valued
- Have some technical background (e.g., CS, EE, Applied Math, or related undergraduate degree, software engineering internships)
- Are a clear communicator with a high-ownership mentality and bias to action
- Are a problem solver: can operate at a level 4-5 on this hierarchy https://medium.com/helpful-com/how-to-be-an-effective-early-stage-employee-hint-be-helpful-e681b456a01f
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Own the commercial relationship for a book of existing customers.
Drive expansion opportunities by identifying upsell and cross-sell needs.
Lead and manage the renewal process, including pricing discussions and contract negotiations, for those customers going out to RFP/RFI for renewal.
Partner with Customer Success Managers to align on strategic account plans and customer objectives.
Understand customer business models, usage trends, and product adoption to inform growth strategies.
Maintain accurate forecasts and updates in Salesforce or CRM.
Collaborate cross-functionally with Product, Marketing, and Support teams.
Qualifications
12+ years of experience in account executive, customer success, or renewal-focused sales roles.
Proven ability to meet or exceed expansion and renewal targets.
Excellent communication and stakeholder management skills.
High emotional intelligence (EQ); skilled at building trust and handling objections diplomatically.
Strong analytical mindset; ability to leverage customer data and product usage insights.
Comfortable with contract terms and commercial discussions.
CRM proficiency (Salesforce, Gainsight, or equivalent).
Preferred Qualifications
Experience in B2B healthcare companies
Experience working in a CS-led or post-sale sales model.
Understanding of the healthcare landscape and customer pain points.
What Success Looks Like
95%+ renewal rate on owned accounts
Measurable expansion revenue from upsell/cross-sell activity
Consistently positive feedback from CSM and cross-functional partners
Deep account mapping and commercial forecasting accuracy
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Customer Development Executive, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $171,000 to $236,000 The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Your background demonstrates diverse experience in delivering high level administrative support, whether that be calendaring in an ever-changing environment, event planning and onsite support, or providing coverage when another member of the team is unavailable. You realize uniformity and processes are essential and help guide the company as we rapidly scale.
_______________________________________________________________________
RESPONSIBILITIES
- Manage multiple, high-level, ever-changing calendars.
- Exceptional travel booking and trouble-shooting skills; on-call when an assigned executive team member is traveling.
- Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media, and customers.
- Work cross functionally with other team members.
- Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
- Maintain a perfect track record when it comes to handling confidential information
- Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
- Help create and maintain processes and standards; always looking for ways to improve something.
- Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
- Open to travel domestically and internationally when needed.
- Other duties as assigned.
_______________________________________________________________________
QUALIFICATIONS
- 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones.
- High level of discretion and integrity.
- Excellent oral and written communication skills, with a high degree of diplomacy.
- Previous experience using Gmail and Google Calendar in a work environment.
- Strong calendaring skills using Google Calendar
- Experience working with other executive assistants in a high-functioning, fast paced environment.
- Ability to anticipate the needs of the executive team.
- Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
- Ability to prioritize, focus and organize your workload each day.
- Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams)
- Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
- Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way
- Solid time management skills
- Self-motivated and able to work both collaboratively and independently
- Eager to share knowledge and build awareness; teamwork driven
- Has a growth mindset; improvement oriented
- Active driver’s license
- Valid US passport
_______________________________________________________________________
WHAT TO EXPECT IN THE FIRST 30 DAYS:
- You will be welcomed with a first-class onboarding experience that includes equipment set up, awesome swag, learning and development opportunities to help you grow both professionally and personally, along with an introduction to your role, responsibilities and expectations
- You will be assigned a buddy or mentor, to provide support and answer questions during the initial weeks
- Regular check-ins with your manager to gauge progress, address any concerns and ongoing support
- Relationship building will be facilitated with others to broaden your understanding of Docker’s operations and to help build a network of connections
- Cross functional introductions to internal key stakeholders
WHAT TO EXPECT IN THE FIRST 90 DAYS:
- You will have connected with all cross-functional teams and key stakeholders, and established a relationship with each
- You have a complete understanding of your role and expectations, along with the needs/requirements from the executives you’re supporting
- You will have an understanding of Docker’s mission, vision, values and strategy
- You will have an understanding of the tools and best practices needed to be successful in your role
- You will have little to no supervision in your role
WHAT TO EXPECT IN THE FIRST YEAR:
- You will be confident in your role and have the ability to fully immerse yourself in it
- You will be an indispensable asset to Docker as a whole. Help ensure Docker scales by enhancing productivity, enabling efficient communication, and ensure the protection of and enable the most effective use of the executive’s time.
- You will be a culture leader!
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $113,400 – $162,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Your background demonstrates diverse experience in delivering high level administrative support, whether that be calendaring in an ever-changing environment, event planning and onsite support, or providing coverage when another member of the team is unavailable. You realize uniformity and processes are essential and help guide the company as we rapidly scale.
_______________________________________________________________________
RESPONSIBILITIES
- Manage multiple, high-level, ever-changing calendars.
- Exceptional travel booking and trouble-shooting skills; on-call when an assigned executive team member is traveling.
- Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media, and customers.
- Work cross functionally with other team members.
- Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
- Maintain a perfect track record when it comes to handling confidential information
- Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
- Help create and maintain processes and standards; always looking for ways to improve something.
- Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
- Open to travel domestically and internationally when needed.
- Other duties as assigned.
_______________________________________________________________________
QUALIFICATIONS
- 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones.
- High level of discretion and integrity.
- Excellent oral and written communication skills, with a high degree of diplomacy.
- Previous experience using Gmail and Google Calendar in a work environment.
- Strong calendaring skills using Google Calendar
- Experience working with other executive assistants in a high-functioning, fast paced environment.
- Ability to anticipate the needs of the executive team.
- Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
- Ability to prioritize, focus and organize your workload each day.
- Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams)
- Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
- Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way
- Solid time management skills
- Self-motivated and able to work both collaboratively and independently
- Eager to share knowledge and build awareness; teamwork driven
- Has a growth mindset; improvement oriented
- Active driver’s license
- Valid US passport
_______________________________________________________________________
WHAT TO EXPECT IN THE FIRST 30 DAYS:
- You will be welcomed with a first-class onboarding experience that includes equipment set up, awesome swag, learning and development opportunities to help you grow both professionally and personally, along with an introduction to your role, responsibilities and expectations
- You will be assigned a buddy or mentor, to provide support and answer questions during the initial weeks
- Regular check-ins with your manager to gauge progress, address any concerns and ongoing support
- Relationship building will be facilitated with others to broaden your understanding of Docker’s operations and to help build a network of connections
- Cross functional introductions to internal key stakeholders
WHAT TO EXPECT IN THE FIRST 90 DAYS:
- You will have connected with all cross-functional teams and key stakeholders, and established a relationship with each
- You have a complete understanding of your role and expectations, along with the needs/requirements from the executives you’re supporting
- You will have an understanding of Docker’s mission, vision, values and strategy
- You will have an understanding of the tools and best practices needed to be successful in your role
- You will have little to no supervision in your role
WHAT TO EXPECT IN THE FIRST YEAR:
- You will be confident in your role and have the ability to fully immerse yourself in it
- You will be an indispensable asset to Docker as a whole. Help ensure Docker scales by enhancing productivity, enabling efficient communication, and ensure the protection of and enable the most effective use of the executive’s time.
- You will be a culture leader!
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $113,400 – $162,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: B-CPT-11640 Bilingual Administrative & Operations Coordinator Virtual Assistant
Independent Contractor – B-CPT-11640 Bilingual Administrative & Operations Coordinator Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing California-based cleaning and facility-services company is seeking a reliable, proactive Bilingual Administrative & Operations VA to support client communication, scheduling, subcontractor coordination, and recurring business operations.
The company is expanding into a broader facility-services model, coordinating employees, subcontractors, and service partners to fulfill customer requests. The VA will help keep daily operations organized, ensure important follow-ups are completed, and maintain accurate information across company systems.
The ideal candidate is a highly organized English/Spanish communicator who can work independently, exercise sound judgment, and gradually take ownership of recurring operational responsibilities.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Client Communication & Follow-Up
Monitor company emails, calls, messages, and incoming service inquiries
Follow up with prospective customers and gather information through intake forms
Respond to routine client questions and return outstanding calls
Conduct client service check-ins and gather feedback
Follow up on outstanding invoices and payment-related inquiries as directed
Scheduling & Jobber Administration
Coordinate employee and subcontractor schedules and communicate updates
Maintain accurate client, job, scheduling, and communication records in
Jobber
Track outstanding service requests, appointments, and operational follow-ups
Review completed jobs for required photos, notes, time entries, and documentation
Flag incomplete job records, scheduling conflicts, or unresolved service issues
Onboard vendors and subcontractors into
Jobber
Vendor & Subcontractor Coordination
Research, contact, and help qualify prospective subcontractors and service partners
Gather insurance, licensing, availability, service-area, and pricing information
Assist with onboarding approved subcontractors into Jobber and other systems
Communicate job requirements and coordinate routine vendor follow-ups
Maintain organized subcontractor information and outstanding documentation
Administrative & Process Support
Organize Google Drive files, spreadsheets, and operational documentation
Assist with routine invoicing, payment tracking, and administrative tasks as trained
Help develop and maintain SOPs, checklists, and recurring workflows
Identify administrative gaps and recommend practical process improvements
Provide concise updates on completed tasks, outstanding items, and matters requiring leadership attention
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Professional fluency in spoken and written English and Spanish required
Strong customer-service and professional phone communication experience required
Administrative or operations-coordination experience required
CRM and scheduling-system experience required
Strong Google Workspace skills required
Jobber or comparable field-service software experience preferred
Cleaning, construction, facility services, or home-services experience a plus
Vendor or subcontractor coordination experience preferred
Invoicing or accounts-receivable follow-up experience is a plus
SOP and process-documentation experience preferred
Work Schedule
Contracted Hours per Week: 15 Hours (Hours may increase based on performance and workload)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Split shift, working from 9:00–10:00 AM and 4:00–5:00 PM PST, with flexibility for a midday shift if necessary.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 15 hours/week (Hours may increase based on performance and workload)
Daily Working Time: Split shift, working from 9:00–10:00 AM and 4:00–5:00 PM PST, with flexibility for a midday shift if necessary.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: Fluent English and Spanish Required
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Consultative Pre-Sales & Discovery: Collaborate with Partnerships (Sales) throughout the sales cycle, serving as the trusted technical and product advisor to prospective clients. Conduct deep technical discovery with benefits leaders to understand their specific needs and design a comprehensive Lyra solution.
Demonstration Excellence: Lead and deliver highly tailored, compelling product demonstrations and technical presentations that clearly articulate Lyra's unique value proposition and clinical model.
RFP & Proposal Contribution: Own the technical response section for RFPs and proposals, ensuring accuracy, strategic positioning, and a compelling narrative against competitors.
Technical Value Strategy: Support Partnerships (Sales) in refining and executing account strategies, ensuring the technical solution and value proposition align perfectly with the client’s business objectives and benefits infrastructure
Implementation Support and Handoff: Participate in the implementation process serving as the product expert documenting all technical requirements and setting clear client expectations for the Implementation and Customer Success teams.
Operational Alignment: Work closely with all aspects of operations stakeholders to ensure alignment, perfect processes and identify areas of efficiency. This will include channel partner collaboration and help establish best practices and operational efficiency.
Product Liaison: Collect and synthesize market feedback, competitive intelligence, and client needs from the field and relay them to the Product/Engineering teams to influence Lyra’s product roadmap.
Travel: Willingness to travel 15% - 30% of time.
Sales Enablement Content: Collaborate with Sales Enablement and Marketing to refine and create high-impact sales tools, technical content, and demonstration scripts that clearly articulate Lyra's differentiators (e.g., clinical model, integration capabilities, HIPAA compliance).
Qualifications
Behavioral Health Experience: 5+ years of experience as a Solution Consultant, Behavioral Health or Health Plan Operations Leader, ideally within the behavioral health , enterprise benefits, or healthcare technology sectors. Benefits consulting and/or clinical background preferred.
Track Record: Proven track record of independently owning the technical sales cycle and consistently contributing to the closure of complex enterprise deals.
Domain Expertise: Deep understanding of the employer benefits landscape, particularly behavioral health, employee benefits, health plans, HR technology, benefits administration systems, and the technical and compliance requirements (e.g., HIPAA) of large employers.
Consultative Approach: Highly consultative and strategic, with the ability to move beyond feature/function demonstrations to design comprehensive solutions that meet a client's business objectives and technical constraints.
Exceptional Communicator: Excellent presentation and communication skills with the ability to articulate complex technical and clinical concepts to diverse audiences, from benefits administrators to technical architects and C-suite executives.
Mission-Driven: A genuine passion for Lyra's mission and a commitment to improving access to high-quality behavioral healthcare.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Solutions Consultant, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $138,432 to $190,344. The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: GB - United Kingdom
Scopely is looking for a
Senior Quality Engineer
to join the
MONOPOLY GO!
team. The role can be based remotely in the UK, or in Barcelona or Seville on a hybrid basis, with three days a week in the office.
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.
At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities. We are a global team of game lovers developing, publishing, and innovating across the games industry, connecting millions of players around the world every day.
The MONOPOLY GO! Tech Vertical develops the platforms, services, and engineering capabilities that support a reliable, responsive mobile gaming experience.We are building a Quality Engineering organization that embeds quality throughout development through automation, continuous validation, and shared engineering ownership.
The Role
We are looking for a Senior Quality Engineer who enjoys writing code, solving complex problems, and building tools that help teams deliver with confidence. Reporting to the Quality Director of Tech, you will help establish our QE capabilities through hands-on development of automation frameworks, test infrastructure, and quality insights across mobile, Unity, APIs, integrations, performance, and CI/CD.
You will help build our Quality Engineering capabilities incrementally, prioritizing the areas of greatest risk and value with the team. We are building these capabilities while supporting an active live-service game. You will take ownership of immediate testing needs, including manual, exploratory, and release validation, while developing sustainable automation and tooling. A willingness to test directly is essential. You will use what you learn to guide automation priorities, while recognizing the continuing value of exploratory testing, and develop practical AI capabilities that improve engineering effectiveness.
What You Will Do
Build reusable engineering solutions.
Write, review, debug, and maintain automation frameworks, tools, and test infrastructure that other engineers can adopt and extend.
Improve testability from the start.
Participate in technical design and code reviews to identify risks early and improve test hooks, service interfaces, and diagnostic capabilities.
Balance building with hands-on testing.
Perform manual, exploratory, and release testing where automation is not yet available or direct investigation provides greater value. Meet current delivery needs while building sustainable solutions.
Develop mobile and Unity automation.
Automate Android, iOS, and Unity workflows, accounting for device differences, application lifecycle events, network conditions, and client performance.
Strengthen API and integration testing.
Validate backend services, service contracts, client-server interactions, data integrity, and failure recovery through reliable automated tests.
Validate player-state consistency and recovery.
Test interrupted sessions, reconnects, retries, and client-server synchronization to help protect player progress and data integrity.
Investigate failures across systems.
Use logs, metrics, traces, crash reports, and telemetry to investigate client, backend, and integration failures, support root-cause analysis, and turn findings into regression coverage.
Validate mobile and backend performance.
Profile frame rate, memory usage, application startup, crashes, and responsiveness. Develop backend load, stress, and endurance tests, establish meaningful baselines, and investigate bottlenecks and regressions with engineers.
Apply risk-based testing.
Prioritize validation by player impact, technical complexity, change scope, and failure history. Combine service-level tests, targeted end-to-end automation, and exploratory testing.
Integrate validation into CI/CD.
Deliver reliable automated feedback, useful diagnostics, and maintainable quality checks. Improve test stability and execution time, with clear ownership of failures.
Improve test data and environments.
Build utilities, fixtures, and repeatable setup processes that make testing dependable and defects easier to reproduce.
Develop AI-assisted quality workflows.
Build and evaluate solutions for test generation, failure triage, regression selection, and coverage analysis, with human review and measurable outcomes.
Strengthen telemetry validation and quality visibility.
Partner with engineering and analytics to validate telemetry accuracy, completeness, duplicates, schema changes, and data freshness. Query large datasets to investigate issues and build quality dashboards that inform risk assessment and release decisions.
Help establish the QE organization.
Contribute standards, documentation, reusable patterns, and mentoring. Partner with developers, Quality Analysts, and technical leaders to strengthen shared ownership of quality.
What We're Looking For
Demonstrated quality engineering, software development in test, or software engineering experience, including hands-on ownership of automation used by other engineers.
Strong programming skills in C# or Python, with the ability to work effectively in Unity and automation codebases. Experience in source control, code reviews, debugging, and maintainable software design.
Practical experience testing and automating Android and iOS applications, including device coverage, operating system differences, and unreliable network conditions.
Experience developing API and integration tests, diagnosing failures across services and data flows, and integrating reliable automated tests into CI/CD.
Working knowledge of performance, risk-based, and exploratory testing, with sound judgment about what to automate and when to investigate directly.
Working knowledge of SQL and practical experience with telemetry and big data, including querying large datasets, validating events and data pipelines, and using findings to guide testing and release decisions.
Experience with AI-assisted engineering tools and the ability to evaluate the accuracy and usefulness of their outputs.
Strong ownership and collaborative problem-solving, with the ability to turn ambiguous needs into practical solutions. A passion for quality, mobile games, AI, and technology.
Advanced professional proficiency in spoken and written English, sufficient to participate independently in technical discussions, explain engineering decisions, and write clear documentation with global teams.
Additional experience we value
Hands-on experience with Unity, C#, Unity Test Framework, or automated testing of Unity-based mobile games.
Experience with live-service games, player-state consistency, reconnect behavior, live configuration, or client-server synchronization.
Experience with mobile device farms, observability, quality dashboards, or establishing QE capabilities within a growing team.
What success looks like
Teams receive faster, more trustworthy feedback and clearer visibility into release risk. Immediate testing needs are met while dependable automation grows around critical player journeys and integrations. Performance regressions surface earlier, failures are easier to diagnose, and repetitive effort decreases. Your tools are maintained, documented, and adopted by other engineers, and AI capabilities demonstrate measurable value.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Business fluency in English and Polish
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Задачи:
— создавать контент на английском языке, включая посты, треды, статьи, продуктовые туториалы и пользовательские кейсы;
— развивать органический трафик, заниматься SEO-оптимизацией и email-маркетингом;
— инициировать и запускать партнерские коллаборации с AI-проектами, инфлюенсерами и разработчиками;
— создавать короткие видеоролики и базовую графику для соцсетей и блога;
— выдвигать и тестировать маркетинговые гипотезы, анализируя результаты в Google Analytics 4 и PostHog.
Требования:
— опыт работы от 1 года в digital-, content- или community-маркетинге;
— свободное владение английским языком на уровне C1 (письменно и устно);
— понимание базовых принципов SEO, UTM-разметки и веб-аналитики (Google Analytics 4);
— активное использование AI-инструментов в ежедневной работе и интерес к индустрии нейросетей;
— проактивность и умение самостоятельно предлагать и проверять новые форматы;
— будет плюсом опыт в SaaS/AI/dev-tools, навыки работы с Figma, Tilda/Webflow, Google Ads или технический бэкграунд.
Условия:
— зарплата 100 000 – 120 000 рублей на руки;
— работа в офисе в Москве или Санкт-Петербурге с гибким началом дня (до 12:00);
— оформление через самозанятость или ИП;
— 28 дней оплачиваемого отпуска и 100% компенсация больничных;
— профильное обучение за счет компании и перспектива карьерного роста до Marketing Manager.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. Anthropic's Data Center Infrastructure team is responsible for delivering that physical infrastructure — partnering with build partners, equipment manufacturers, and utilities to stand up facilities that can reliably power some of the largest accelerator clusters in the industry.
As a Data Center Electrical Engineer – Design, you'll own the electrical architecture of our facilities from the utility service entrance through to the rack — substation interface, medium- and high-voltage distribution, on-site generation and storage integration, UPS, switchgear, busway, and rack power. You'll develop and maintain the basis of design, reference architectures, and technical specifications that our build partners and A/E firms design against, and you'll be the point of technical authority when their drawings and calculations come back for review. You'll run the engineering studies — short-circuit, protection coordination, arc flash, load flow, and power quality — and you'll keep the architecture ahead of rapidly increasing rack densities and the unique load characteristics of large-scale ML training.
A central part of this role is speed-to-capacity through prefabrication: you'll shape Anthropic's offsite-manufactured electrical strategy — modular skids, e-houses, and prefabricated power assemblies — and drive its standardization across sites. You'll work closely with colleagues across the infrastructure team, with our hardware and compute teams to translate accelerator requirements into electrical design criteria, and with supply chain to qualify and diversify regional equipment vendors. Expect roughly 10–25% travel for design reviews, partner and vendor meetings, factory witness testing, and site visits to support commissioning and startup.
Responsibilities
Electrical design & engineering
Lead the electrical design of critical data center infrastructure across the US portfolio, including the utility interface and substation, site medium- and high-voltage distribution, generators, UPS, switchgear, transformers, busway, and grounding
Develop and maintain Anthropic's electrical basis of design, reference architectures, and technical specifications for critical power distribution — covering switchgear, UPS systems, PDUs, busway, and rack power delivery — producing designs that meet our reliability and maintainability requirements while staying within budgetary targets
Perform and validate engineering studies — including short-circuit, protection coordination, arc flash, load flow, and power quality analysis — and use the findings to steer topology, redundancy, equipment-selection, and protection-setting decisions
Design and plan data center hall power distribution layouts for newly allocated spaces in coordination with the telecom, mechanical and cooling design
Prefabrication & modular delivery
Drive Anthropic's prefabricated and modular electrical strategy — developing modular skids, e-houses, and prefabricated power assemblies, and partnering with external engineering and manufacturing teams on a productization roadmap that accelerates deployment and reduces onsite labor
Design for offsite manufacture and onsite assembly: define the interfaces between prefabricated components and site-built work, and the electrical interfaces and switchover points for temporary-to-permanent power sequencing
Drive standardization of modular electrical designs across sites to compress deployment timelines while preserving flexibility for site-specific constraints and evolving hardware generations
Partner, vendor & utility coordination
Work with regional vendors and manufacturers to specify and qualify major electrical equipment, and partner with supply chain to build a diversified vendor base that mitigates lead-time and single-source risk
Work with utilities and interconnection/transmission operators (e.g., ISOs/RTOs) to define site utility service and interconnection requirements, and with local authorities having jurisdiction to ensure designs comply with the National Electrical Code (NFPA 70/NEC), NFPA, IEEE, UL/ANSI, and local requirements
Work with Anthropic's hardware and compute teams to translate accelerator power, density, and power-quality requirements into electrical design criteria, and keep the reference architecture aligned with upcoming hardware generations
Present findings and design positions to internal stakeholders, build partners, and operations teams through clear reports and presentations, and defend them under challenge
Design review & quality
Review and approve electrical design packages, calculations, submittals, and shop drawings from build partners and MEP consultants; track clarifications, deviations, and exceptions against the basis of design, and hold the line on capacity, reliability, maintainability, and safety requirements
Perform technical due diligence and design reviews on data center developer and partner projects — evaluating their electrical single-lines, equipment selections, studies, and specifications against Anthropic's reliability, maintainability, and capacity requirements
Define project electrical scope and serve as the design authority on RFIs and field changes that affect design intent during procurement and construction
Support factory acceptance testing, commissioning, and startup — reviewing test procedures and results against design intent, participating on site for key milestones, and closing as-built changes back into the reference design
Manage concurrent projects across multiple geographies
Continuously improve Anthropic's internal electrical design standards, tooling, and delivery practices, and act as a technical leader within the engineering group and across the internal and external teams that support our data centers
You may be a good fit if you
Have 10+ years of electrical engineering experience in mission-critical facilities, with substantial time spent on data center or other high-availability electrical distribution design — from concept through construction documents and into commissioning support
Have deep familiarity with US electrical codes and standards — including the National Electrical Code (NFPA 70/NEC), NFPA 70E, IEEE standards (e.g., 1584 for arc flash), and UL/ANSI equipment standards (e.g., UL 891, UL 1558) — and with utility interconnection processes
Have hands-on experience producing and reviewing electrical construction documents, single-line diagrams, and equipment specifications, and can interpret data center floor plans and technical layouts with confidence
Have strong knowledge of power distribution and cooling infrastructure in high-availability data center environments
Are fluent in power systems analysis and comfortable running or critically reviewing studies in tools such as SKM, ETAP, or EasyPower
Understand critical power topologies (2N, N+1, distributed redundant, block redundant) and can articulate the trade-offs between them for different reliability and cost targets
Have working knowledge of HV/MV substations, on-site generation, and energy storage integration, and how each shapes the overall electrical architecture
Have hands-on experience with prefabricated and modular data center electrical infrastructure — design for offsite manufacture, modular skids/e-houses, and the interfaces between prefabricated components and onsite assembly
Have worked directly with electrical equipment manufacturers, A/E consultants, and contractors, and can evaluate products and designs on technical merit, not just datasheet claims
Hold a bachelor's degree in Electrical Engineering or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Communicate clearly with both technical peers and non-specialist stakeholders, and are comfortable defending a design position under scrutiny from partners and internal reviewers
Strong candidates may also have
Experience owning the electrical basis of design or reference architecture for a hyperscale or large colocation program, and driving its adoption across multiple sites or by external build partners
A track record building modular prefabricated products in the electrical or mechanical scope of a data center, and driving designs toward offsite manufacturing
Background in medium-/high-voltage distribution, on-site generation, or battery energy storage system (BESS) integration, and how those shape the building-side electrical design
Exposure to liquid-cooled infrastructure and its implications for electrical room layout and load distribution
Prior work at a hyperscaler, colocation provider, or MEP consultancy serving large data center clients
Direct project experience delivering data centers in multiple US markets (e.g., Virginia, Texas, Arizona, Ohio, Oregon)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. Anthropic's Data Center Infrastructure team is responsible for delivering that physical infrastructure — partnering with build partners, equipment manufacturers, and utilities to stand up facilities that can reliably power some of the largest accelerator clusters in the industry. At the scale we build, our campuses are typically served by dedicated high-voltage substations and a medium-voltage distribution network that may also integrate on-site generation and battery energy storage — and the protection, control, and automation layer is what keeps all of it selective, coordinated, and observable.
As a Data Center Substation, Protection & Automation Engineer, you'll own the protection and automation architecture across Anthropic's US portfolio — from the utility point of interconnection (POI) through the HV/MV substation, the MV distribution loop, and down into LV switchgear. You'll develop and maintain our protection philosophy and reference relay settings, run and review the short-circuit, coordination, and arc-flash studies that underpin them, design the substation automation and SCADA architecture, and define how relays and meters integrate into the electrical power monitoring system (EPMS) — giving operators real-time visibility and sequence-of-events data when something trips. You'll also be our technical lead on the protection side of utility interconnection — working relay settings, transfer-trip, and ride-through requirements with transmission owners and ISOs/RTOs.
Protection engineering and substation automation are the core of this role; substation physical design is a strong plus but not a prerequisite — we'd like to hear from protection and P&C engineers who have spent their careers on relays, schemes, and studies even if they haven't owned a substation general arrangement. You'll work closely with colleagues across the infrastructure team, our build partners' A/E firms, relay and switchgear vendors, and utility protection groups. Expect roughly 20–35% travel for witnessing factory acceptance and relay testing, and supporting site energization and commissioning.
Responsibilities
Protection engineering
Own Anthropic's protection philosophy and basis of design across the electrical system — HV substation, MV distribution, generator and energy-storage interties, and LV switchgear — and maintain the reference relay settings and protection one-line templates our build partners design against
Specify protective relays and develop relay settings for transformer, feeder, bus, generator, motor, and arc-flash protection applications, working across major platforms (e.g., SEL, GE Multilin, ABB, Siemens, Schneider)
Perform and critically review short-circuit, protective-device coordination, and arc-flash studies; use findings to steer equipment selection, settings, and incident-energy mitigation
Implement automatic transfer, load-shed, and restoration schemes in protection and automation logic, and make sure they stay secure and coordinated under every credible contingency
Review protection and control design packages, relay settings calculations, and coordination studies from build partners and A/E firms against our basis of design, and drive closure on deviations and exceptions
Substation automation & SCADA
Design the substation automation architecture for each site — IEC 61850 station and process bus, GOOSE messaging, RTUs/gateways, local HMI, sequence-of-events recording, and time synchronization — and drive standardization of that architecture across the portfolio
Integrate protective relays, meters, and switchgear controls into the electrical power monitoring system (EPMS) and substation SCADA; define electrical points lists and event/waveform capture, applying the site alarm and HMI standards
Help define the network topology, redundancy, and cybersecurity boundaries between substation automation, EPMS, and the facility BMS/DCIM layer, and how protection events surface to operations
Evaluate and qualify relay, RTU, gateway, and EPMS platforms on technical merit, and work with supply chain to build a diversified vendor base that mitigates lead-time and single-source risk
Substation design & utility interface
Review HV/MV substation design packages from build partners — single-line and three-line diagrams, bus configuration, general arrangement, equipment specifications, grounding-grid design, and control-building layout — and confirm the protection and control design is buildable and maintainable
Work with local utilities, transmission owners, and ISOs/RTOs on interconnection protection requirements — relay settings submittals, transfer-trip and communications-assisted schemes, POI study review, and protection settings that satisfy ride-through and grid-code requirements
Review the protection and control interface for on-site generation and battery energy storage interconnections, including anti-islanding, synchronizing, and intertie protection
Support NERC PRC compliance for applicable facilities — settings documentation, misoperation analysis, and periodic maintenance and testing basis
Testing, commissioning & standards
Develop relay test plans and factory and site acceptance test procedures for protection and automation systems, and witness FAT, relay secondary-injection testing, GOOSE messaging and end-to-end scheme testing, and integrated systems testing
Review the protection and control steps of energization and switching methods of procedure (MOPs), support first-energization of substations and MV distribution, and resolve protection and control issues found in the field
Lead root-cause analysis of protection operations and misoperations using relay event records, sequence-of-events data, and disturbance records, and feed findings back into settings and standards
Build and continuously improve Anthropic's internal protection and automation standards — settings templates, scheme logic libraries, test procedures, and commissioning checklists — so each new site starts from a proven baseline
You may be a good fit if you
Have 10+ years of experience in power system protection engineering, substation automation, or substation design for utility, heavy-industrial, or mission-critical facilities
Hold a bachelor's degree in Electrical Engineering or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Have deep, hands-on expertise applying and setting protective relays for transformers, feeders, buses, generators, and switchgear, and are fluent in at least one major relay platform (e.g., SEL, GE Multilin, ABB, Siemens)
Are fluent in short-circuit, protective-device coordination, and arc-flash analysis and comfortable running or critically reviewing studies in tools such as SKM, ETAP, EasyPower, ASPEN, or CAPE
Have hands-on experience integrating protective relays into substation automation or SCADA systems using protocols such as DNP3, Modbus, or IEC 61850, and understand RTU/gateway and sequence-of-events architecture
Have worked on utility interconnection protection — relay settings submittals, transfer-trip or communications-assisted schemes, or point-of-interconnection protection requirements — from either the utility or the customer side
Can read, interpret, and mark up single-line and three-line diagrams, AC and DC schematics, relay panel drawings, and wiring diagrams with confidence
Have developed relay test plans and witnessed factory acceptance testing, secondary-injection testing, or field commissioning of protection and control systems
Are familiar with the codes and standards that govern protection and substation work — such as the IEEE C37 series, IEEE 1584, NFPA 70/70E, and (for utility-connected or bulk-electric-system facilities) NERC PRC reliability standards
Communicate clearly with both technical peers and non-specialist stakeholders, and are results-oriented, with a bias toward practical solutions and a willingness to pick up work outside your core remit when the team needs it
Strong candidates may also have
HV/MV substation physical design experience — general arrangement, bus configuration, power transformer and HV breaker specification, grounding-grid design per IEEE 80, insulation coordination, and control-building layout
Experience with protection and control for on-site generation (gas turbines, reciprocating engines, fuel cells) and battery energy storage systems, including anti-islanding, synchronizing, and microgrid transfer schemes
Background in data center, hyperscaler, or other high-availability electrical distribution, and familiarity with critical-power topologies (2N, N+1, distributed redundant)
Experience owning NERC PRC compliance evidence for a generation or transmission asset — settings basis documentation, misoperation reporting, and PRC-005 maintenance programs
Proficiency with vendor relay engineering tools such as SEL AcSELerator, GE EnerVista, ABB PCM600, or Siemens DIGSI, and with IEC 61850 system configuration tools
Designed IEC 61850 station- or process-bus systems with GOOSE-based protection or interlocking schemes
Prior work at a utility, relay or switchgear manufacturer, protection-engineering consultancy, or hyperscaler serving large-load interconnections
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. The loads involved are large enough — and arrive fast enough — that utility supply alone often can't meet the need on the timeline required, and the step-load behavior of large accelerator clusters creates power-quality and ride-through demands that conventional backup-generation designs weren't built for. Anthropic's Data Center Infrastructure team is responsible for solving that problem: delivering facilities that can be energized early, ride through grid disturbances, and present a well-behaved load at the point of interconnection (POI).
As a Data Center Power Generation & Microgrids Engineer, you'll own the behind-the-meter generation and storage architecture for Anthropic's data center portfolio. That means the on-site generation fleet — reciprocating engine gensets, gas turbines, fuel cells — and the battery energy storage systems that buffer load steps and provide ride-through. It means the microgrid layer that ties them together: islanding and resynchronization, black-start, load-shedding, and generation dispatch. And it means the grid side: interconnection studies and agreements, IEEE 1547/2800 compliance, and power quality at the point of interconnection. You'll also own our temporary- and bridging-generation strategies — the plans that let a site energize and start serving load before permanent utility service is available, and transition cleanly once it is.
This is a deeply cross-functional role. You'll work closely with colleagues across the infrastructure team on where and how generation and storage tie into the site electrical distribution, controls, and SCADA, and with our hardware and compute teams to understand the load characteristics you're designing against. You'll be Anthropic's technical counterpart to on-site generation providers, BESS integrators, utilities, and ISOs/RTOs. Expect roughly 20–35% travel for design reviews, factory witness testing, and site startup.
Responsibilities
On-site generation engineering
Own Anthropic's behind-the-meter generation architecture across the portfolio — prime-mover selection and sizing (reciprocating engines, gas turbines, fuel cells), paralleling topology, redundancy, fuel systems, and emissions controls — and maintain the generation basis of design and technical specifications that build partners and generation providers design against
Set the day-one vs. day-N plant sizing and expansion strategy — what the plant needs on day one so it can be expanded or augmented later, and how to add units, storage, or a grid tie to a system already running
Characterize the data center load for external generation partners — step changes, ramps, oscillation, fault behavior, and non-IT load — so providers can size and tune their plant against the real duty
Model generation response against the load profile of large-scale ML training — step-load acceptance, block loading, transient frequency and voltage response, load rejection — and set the acceptance criteria (e.g., per ISO 8528-5) that generation packages are tested against
Develop temporary- and bridging-generation strategies that deliver early site energization ahead of permanent utility service, including the sequencing, protection, and controls changes needed to transition from temporary to permanent power without stranding equipment or capacity
Ensure generation designs meet NFPA 37, NFPA 110 where the plant provides emergency or legally required standby power, fuel-gas and fuel-storage codes (e.g., NFPA 54, NFPA 30), and applicable emissions requirements, and coordinate with environmental and permitting counterparts on the technical inputs to air permits
Energy storage & microgrid architecture
Size and specify battery energy storage systems for ride-through, step-load buffering, and power-quality support — including cell chemistry and enclosure selection, inverter selection (grid-forming vs. grid-following), UL 9540 listing, UL 9540A large-scale fire test data, and NFPA 855 installation requirements — and own the thermal and fire-protection interfaces
Define the site microgrid topology and operating modes — grid-parallel, islanded, and black-start — and the transition logic between them, including load-shedding schemes, resynchronization criteria, and the conditions under which the site separates from and reconnects to the utility
Specify the functional requirements for the microgrid controller — generation dispatch, set-point coordination across rotating and inverter-based sources, mode management — and drive its implementation, testing, and integration into site SCADA and the electrical power monitoring system (EPMS)
Help define the protection and control requirements for generation and storage sources so that interconnection protection, anti-islanding, and source-transfer schemes are consistent from the generator terminals through the point of interconnection
Grid interconnection & power quality
Lead the technical side of utility interconnection for sites with on-site generation or storage — interconnection applications, studies, and agreements, ISO/RTO processes, IEEE 1547/2800 compliance, and interconnection protection
Own power quality at the point of interconnection — flicker per IEEE 1453, harmonics per IEEE 519, voltage regulation, reactive-power and power-factor requirements — and design the generation, storage, and filtering mitigations needed to keep the site within its interconnection limits under real training-load behavior
Run or critically review the power-system studies that support interconnection and microgrid design — load flow, short-circuit contribution from rotating and inverter-based sources, transient stability, motor-starting and step-load studies, and electromagnetic-transient studies where inverter controls matter
Vendor diligence & delivery
Lead technical due diligence on on-site generation providers, BESS integrators, and microgrid-controller vendors — evaluating equipment and controls on engineering merit, stress-testing performance and availability guarantees, and reviewing proposed architectures against Anthropic's basis of design
Define the technical performance terms in energy-services agreements with on-site generation providers — availability, power quality, ramp, and ride-through, each with a definition, meter, test protocol, and acceptance criteria — working with energy commercial and legal counterparts
Review and disposition design packages, submittals, shop drawings, and deviation requests from generation providers and their EPCs, and hold partners to Anthropic's reliability and maintainability requirements
Support commissioning of generation, storage, and microgrid systems — witnessing factory and site acceptance tests, defining and observing integrated systems tests (islanding, resynchronization, black-start, load-step), and resolving field issues against design intent
Manage concurrent generation and microgrid scopes across multiple sites, and contribute to the continuous improvement of Anthropic's generation and interconnection design standards as the portfolio and the technology both evolve
You may be a good fit if you
Have 10+ years of engineering experience in power generation, microgrids, battery energy storage, or utility interconnection, with substantial time spent on on-site or distributed generation for mission-critical, data center, or large industrial loads, and deep hands-on delivery experience in at least one of these areas (generation, storage, microgrids, or interconnection)
Have deep hands-on experience with one or more generation technologies — reciprocating engine gensets (diesel and natural gas), gas turbines, or fuel cells — including sizing, paralleling, fuel systems, and emissions controls
Understand the thermal generation asset classes — reciprocating engines across the size range (sub-MW through 10–20 MW units), small- and medium-frame combustion turbines, and combined cycles — and how each responds to fast load changes and holds stable islanded operation
Understand battery energy storage sizing for a defined duty (ride-through, load-step buffering, peak shaving), inverter selection (grid-forming vs. grid-following), UL 9540 listing, UL 9540A test data, and NFPA 855 installation requirements
Understand microgrid architecture end to end — islanding detection and transition, resynchronization, black-start, load-shedding, and generation dispatch
Are fluent in interconnection standards and processes — IEEE 1547, IEEE 2800, utility interconnection requirements, and ISO/RTO study and queue processes
Are comfortable running or critically reviewing power-system studies — load flow, short-circuit, transient stability, and power quality — in tools such as ETAP, SKM, PSS®E, PSCAD, or EasyPower
Hold a bachelor's degree in Electrical Engineering, Power Engineering, or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Have worked directly with generation OEMs, BESS integrators, generation-as-a-service providers, or utilities, and can evaluate equipment and proposals on technical merit rather than datasheet claims
Communicate clearly with technical peers, utilities, regulators, and non-specialist stakeholders, and are results-oriented with a bias toward practical solutions and a willingness to pick up work outside your core remit when the team needs it
Strong candidates may also have
Designed or delivered battery energy storage systems at MW scale
Specified or commissioned a microgrid controller for a site that can island and resynchronize
Taken at least one large load or generation interconnection from application through agreement
HV/MV substation design experience — main one-line development, equipment specification, grounding, and layout — since on-site generation and storage tie in at the substation and the two scopes are tightly coupled
A protection-engineering background covering generation and interconnection protection — relay selection and settings, anti-islanding schemes, and coordination between on-site sources and utility protection
Experience integrating renewable generation (solar PV, wind) with storage into hybrid behind-the-meter plants
Experience on the technical side of air permitting for stationary generation (e.g., Title V, NSR/PSD, or state equivalents) and emissions-control equipment selection
Electromagnetic-transient (EMT) modeling experience in PSCAD or EMTP for inverter-based resource and microgrid-transition studies
Direct experience with data center, hyperscaler, or other large-campus microgrids, or at a generation provider, BESS integrator, or developer serving those customers
A track record of authoring generation or interconnection reference designs or standards that were adopted across multiple sites or by external partners
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Miami, Florida, United States
Join Our Team
We are looking for a
Customer Support
Specialist
to join our Customer Support team. This role is ideal for a hands-on, customer-focused professional with problem-solving skills and a solid understanding of logistics processes (mainly ocean freight). You will thrive in a fast-paced environment, enjoy investigating and resolving complex issues, and be passionate about delivering exceptional customer experiences.
What You'll Be Doing
Support the daily activities of the Customer Support team.
Ensure customer inquiries via email, chat, and ticketing systems are handled promptly and professionally.
Assist with complex customer issues, platform-related challenges, and service disruptions.
Investigate customer-reported problems, identify root causes, and coordinate resolutions with Product and Development teams.
Monitor service quality and ensure high levels of customer satisfaction.
Maintain accurate records of customer interactions and support activities.
Collaborate closely with Sales, Operations, Product, Development, and IT teams to ensure seamless customer experiences.
Support customers with Cargoo platform functionalities, troubleshoot issues, and provide effective solutions.
Identify trends in customer feedback, recurring issues, and system performance to drive continuous improvement initiatives.
Contribute to the development of knowledge base articles, best practices, and support procedures.
Assist with initiatives that improve customer retention and overall customer satisfaction.
Who We're Looking For:
Experience in customer support, customer service or a comparable customer-facing role; experience in logistics, freight forwarding, supply chain or related industries is considered an advantage.
Tech-savvy
Strong communication and interpersonal skills with a customer-oriented mindset.
Ability to communicate effectively with both technical and non-technical stakeholders.
Strong organisational skills and attention to detail.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Experience working with ticketing, CRM or customer support systems is considered an advantage.
Ability to work independently and as part of a cross-functional team.
Fluent English and Spanish, Portuguese is a plus.
Equal Opportunity Employer
CSA Global Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
Relocation/Travel
Role is not pen to relocation and does not require travel.
Ready to take the next step in your customer service leadership career? We would love to hear from you. Apply today and help us deliver outstanding customer experiences every day.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Staff Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is growing rapidly and is looking for a highly skilled and motivated Staff Product Manager to join our Trust Hub product team in Onboarding and Compliance. Trust Hub is Twilio’s KYC Platform (Know Your Customer), and it is the gateway to accessing all of Twilio’s communication APIs. In this role, you will own various Trust Hub products end to end where you will aim to create streamlined and lovable registration experiences while also maintaining best in class KYC standards.
Responsibilities
In this role, you’ll:
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision
Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and use stories
Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success
Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working with telecommunications or other regulated ecosystems
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240 - $235,300 .
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - $249,100.
Based in the San Francisco Bay area, California: $221,360 - $276,700.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/12/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоseniorГеография найма не уточнена
leadSan Francisco, CA | New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadNew York; San Francisco; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоseniorUnited States
УдалённоUnited States; 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones
УдалённоUnited States; 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоUnited States
seniorGB - United Kingdom
Dublin, Ireland
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly, United States
Miami, Florida, United States; Relocation/Travel; Role is not pen to relocation and does not require travel