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Location: New York City, NY, US Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Sensor Tower is looking for a Senior Manager of Business Strategy to be an integral part of our Innovation & Strategy team providing white glove service and bespoke projects to our clients on an ongoing basis. Sensor Tower’s Innovation & Strategy team works with Sensor Tower’s most discerning clients who need consulting support to maximize the value of our data and achieve their strategic goals. We are divided into two consulting verticals, Business Strategy and Solutions Engineering. The Senior Manager of Business Strategy will handle a subset of clients, working cross-functionally across Solutions Engineering and other Sensor Tower departments, including sales, product and marketing teams. This is a consultative role that gives you an opportunity to drive innovative initiatives for exceptional clients and is right for someone with direct client experience and a background in digital marketing and/or mobile apps, who can deliver exceptional results. Sensor Tower operates a hybrid working policy, and you’ll work from our New York office two days a week. Salary: $125,000 - $170,000 What the Senior Manager of Business Strategy will do: - Manage relationships with key Sensor Tower clients. Most clients are publicly traded Fortune 500 names. Focus of clients will be US-based. - Understand the full suite of Sensor Tower offerings, including our Mobile App, Digital Advertising, Audience and Web products, and leverage these tools for client success. - Manage new client implementations across different verticals, while maintaining current clients - Support new sales and proposal processes with our Sales Team. - Develop cross-functional relationships across Sensor Tower to be able to leverage all our resources for our clients. - Drive innovation, working with our Advanced Data Studio team to provide go-to-market for new product development - Become an industry expert, keeping a pulse on trends and ad tech news - Over time supports a growing team as it becomes the premier service provider in a fast-growing company across the digital ecosystem. Experience the candidate can bring: - 7+ years of experience in a consulting role with heavy client-facing responsibilities at an ad or marketing agency, app or technology company, or other consulting company focused on business/marketing strategy. Management consulting experience is a plus. - Extremely comfortable working with data. Support multiple clients by providing solutions which leverage multiple data sources to provide actionable insights. - Experience managing people in this industry or competency. - Demonstrated experience with Excel-based data analytics and reporting, and expert at storytelling through PowerPoint or Google Slides. - Strong communication skills with the ability to convert technical jargon into layman’s terms so clients understand exactly what we can provide to them. - Experience working with stakeholders from many different teams to provide solutions which exceed customer expectations, including at the executive level. - Highly proficient in project management and cross-team communication. Documentation and organization is a must. - Most importantly, you’re brimming with entrepreneurial drive. You see opportunities where others see only roadblocks. You roll up your sleeves and develop innovative solutions for clients where no precedent exists, and you can’t wait for the next problem to solve. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Munich, Germany Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them. Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business. With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%. Your role In order to continue their expansion in this market, they are looking for a Senior HRIS Customer Success Consultant to join our growing team in Germany. Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧) - Roll out the solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts). - Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad. - Gather the customer's initial needs and suggest an appropriate response. - Adapt the software to the customer’s local context in Germany. - Train the administrators to use the software in total autonomy. - Ensure the Go-live and the follow-up during the first weeks of use. - Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges. 𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭) - Keep a close eye on the satisfaction of your most important customers. - Support these customers in case of level 2 issues. - Carry out post-implementation check-ups. - Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation). - Be proactive in presenting new products that may address a customer's past issues. 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company - Adapt their offer and strengthen the market-fit of their solutions for the German market. - Contribute to the continuous improvement of the business in Germany by going beyond your main tasks. - Follow and participate in some projects from the pre-sales phase, supporting the sales team. Requirements Sounds a bit like you, doesn't it? You’re the right fit if you: ❏ You have prior experience in a project management role (at least 4-5 years). ❏ You have a Tech / SaaS affinity. You have successfully led end-to-end software implementation projects, coordinating internal teams and client stakeholders across all phases. ❏ You don’t need prior HR knowledge, but it would be a plus. ❏ A willingness to be a key player in this adventure, contributing to the German market's growth. ❏ Looking for a dynamic work environment with varied missions requiring versatility and organization. ❏ Comfortable and eager to work with both local businesses and key accounts (C-Level). ❏ You speak German at a native level and you have a strong command of English. ❏ Clear and structured oral and written communication. ❏ Taste for human contact and pedagogy. ❏ An aptitude for solving practical and sometimes technical problems. ❏ A sense of service and a taste for things well done. And now, their recruitment process (in German and in English): 𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30') 𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60') 𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members 𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about Benefits 🚆 Deutschlandticket – 75% of your subscription covered. 🏋️‍♀️ Wellpass subscription – discounted access to sports, fitness and activities you actually enjoy. 🐾 Their office is pet-friendly ! Feel free to bring your furry friends to work. 🏠 Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment. Their 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves. And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?

Location: Munich, Germany Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them. Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business. With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%. Your role In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join their growing team in Germany. Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧): - Roll out our solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts). - Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad. - Gather the customer's initial needs and suggest an appropriate response. - Adapt the software to the customer’s local context in Germany. - Train the administrators to use the software in total autonomy. - Ensure the Go-live and the follow-up during the first weeks of use. - Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges. 𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭): - Keep a close eye on the satisfaction of your most important customers. - Support these customers in case of level 2 issues. - Carry out post-implementation check-ups. - Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation). - Be proactive in presenting new products that may address a customer's past issues. 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company ? - Adapt the offer and strengthen the market-fit of their solutions for the German market. - Contribute to the continuous improvement of the business in Germany by going beyond your main tasks. - Follow and participate in some projects from the pre-sales phase, supporting the sales team. Requirements Sounds a bit like you, doesn't it? You’re the right fit if you: ❏ You have prior experience in a project management role (at least 2-3 years). ❏ You have a Tech / SaaS affinity. You are experienced in implementing softwares. ❏ You don’t need prior HR knowledge, but it would be a plus. ❏ A willingness to be a key player in this adventure, contributing to the German market's growth. ❏ Looking for a dynamic work environment with varied missions requiring versatility and organization. ❏ Comfortable and eager to work with both local businesses and key accounts (C-Level). ❏ You speak German at a native level and you have a strong command of English. ❏ Clear and structured oral and written communication. ❏ Taste for human contact and pedagogy. ❏ An aptitude for solving practical and sometimes technical problems. ❏ A sense of service and a taste for things well done. And now, their recruitment process (in German and in English): 𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30') 𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60') 𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members 𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about Benefits 🚆 Deutschlandticket – 75% of your subscription covered. 🏋️‍♀️ Wellpass subscription – discounted access to sports, fitness and activities you actually enjoy. 🐾 Their office is pet-friendly ! Feel free to bring your furry friends to work. 🏠 Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment. Their 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves. And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?

Location: Al Khobar, Saudi Arabia; Dubai, United Arab Emirates Eram Talent is hiring on behalf of one of our prestigious clients. We are currently seeking a highly experienced and strategic Training & Development professional to drive organizational excellence through innovative training solutions. If you are a visionary leader passionate about capability building and talent transformation, this is an excellent opportunity to shape the learning culture of a dynamic organization. The Training & Development Manager is responsible for efficiently managing activities related to the design and execution of comprehensive training programs for the client. By developing a best-in-class training catalogue and analyzing key factors prior to designing in-house courses, this leader will ensure that all training workshops are conducted efficiently. The ultimate objective is to continuously develop and enhance employees’ knowledge, skills, and competencies required to achieve the strategic business objectives of the organization. Key Responsibilities Strategy & Governance Contribute to the development and execution of the department’s short to mid-term strategic plans to ensure alignment with strategic priorities and corporate goals. Assist in the development of annual business plans for assigned areas of responsibility to support the achievement of financial and strategic objectives. Monitor, control, and report on key performance indicators (KPIs) related to the department to track performance and recommend corrective actions. Operational Benchmark available training courses and best market practices to develop a comprehensive, state-of-the-art training catalogue. Coordinate with the supervising Training Coordinator to design in-house training courses and materials based on critical factors such as course objectives, methodology, and agenda. Develop and communicate regular reports on training performance, effectiveness, and quality to measure the ROI and efficiency of training programs. Oversee all e-learning processes and report on e-learning performance, effectiveness, and quality directly to the Talent Management Director. Analyze collected data and participant feedback to propose data-driven improvements to training effectiveness. Evaluate training courses on a regular basis and provide continuous recommendations for curriculum enhancement. Ensure the seamless implementation of recommended improvements by regularly following up with concerned stakeholders. Partner closely with the Technology function to develop specialized technical training programs. Policies, Systems & Continuous Improvement Identify opportunities for the continuous improvement of systems, processes, and practices to increase overall productivity and operational efficiency. Implement all relevant departmental policies, processes, procedures, and instructions to ensure work is carried out in a highly controlled, consistent, and compliant manner. Requirements Education: Bachelor’s degree in Business Administration, Human Resources Management, or an equivalent discipline from a recognized and accredited university. Experience: Minimum of 11 years of proven experience in Training & Development, Training, or a related field, out of which at least 5 years must be in a managerial or leadership position. Certifications: Professional HR/L&D certifications (CIPD or SHRM) are highly preferred. Language Skills: Demonstrated professional proficiency in both oral and written English.

Location: Belarus; Moldova Intetics Inc. , a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced Technical Writer to join our growing team on a full-time basis. Description As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption. Responsibilities Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible. Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content. Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability. Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows. Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation. Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy. Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation. Plan, track, and deliver documentation projects within Agile development environments. Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality. Monitor support tickets, community channels, and user feedback to proactively address documentation needs. Develop scripts and content for educational video materials in collaboration with internal teams. Requirements 3+ years of experience creating technical documentation for developers, software products, or IT professionals. Bachelor's degree in Computer Science, Technical Communication, English, or a related field. Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages. Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar. Excellent written and verbal communication skills in English. Experience producing clear, well-structured technical content for both technical and non-technical audiences. Experience using Git/GitHub for version control and collaborative documentation workflows. Proficiency with Markdown, reStructuredText, or similar markup languages. Familiarity with API documentation tools such as OpenAPI/Swagger and Postman. Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions. Understanding of SEO principles and analytics tools for measuring documentation effectiveness. Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions. Familiarity with Agile methodologies and project tracking tools such as Jira. Nice to Have Experience creating or supporting technical video tutorials and educational content. Experience with CI/CD pipelines and modern documentation publishing workflows. Understanding of cloud infrastructure and distributed systems concepts. Experience working in product-focused or developer-focused environments.

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position A U.S. government agency requires a full time Executive Assistant contractor to provide critical administrative support to Senior Leadership within the agency. This position requires onsite presence 5 days per week. Responsibilities Organizing and prioritizing the high incoming flow of work for the Senior Leader and/or their office Responding to and scheduling requests for meetings, invitations, and requests to participate at special event, booking official appointments and meetings Greeting and escorting guests at Agency Headquarters Maintaining a control and follow-up system for incoming workload and correspondence to ensure timely responses Drafting and proofreading correspondence, reports, and other documents for the Senior Leader/Senior Leader’s office Managing incoming and outgoing communications, including email, phone calls, and mail Assisting with travel coordination and voucher processing for the office Maintaining records and databases, including tracking projects and deadlines Coordinating with other departments and stakeholders on administrative projects, data calls, and workplace analysis for the Senior Leader/Senior Leaders office Process internal ethics clearances for speakers’ participation at events or widely attended gatherings Qualifications 3 years’ experience providing administrative support in a federal environment. Detail orientated, flexible, and sound professional skills, with the ability to take responsibility for multiple tasks/projects and deadlines simultaneously. Excellent verbal and written communication and grammatical skills. Candidate must be able to perform with minimal supervision in a high pace environment. Preferred Qualifications A Bachelor of Arts in Business Administration. Bilingual English/Spanish or English/Portuguese. Work Environment Requirements This contract does not allow for work to take place outside of agency headquarters. There will be no “telework” or “remote work.” The Executive Assistant must work 8 hours each day, with an additional 45-minute lunch break. Must work during core business hours of 9:00 am to 3:45 pm each day but may flex their start time and end times outside of the core hours within a 7:00 am to 5:45 pm window. The Executive Assistant is not required to work during Federal Holidays or any other point in which the agency headquarters building is closed (ex: presidential-directed holiday, administrative leave directed by the CEO resulting in building closure, weather related emergencies resulting in building closure, etc.). No travel is anticipated as part of this contract. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $60,000 — $60,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Remote or Mississauga Workplace: remote Job Title: VP, Product Operations Location: Canada – Remote OR Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization. This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance. Key Responsibilities: Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams. Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs. Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization. Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes. Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices. Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment. Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration. Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions. Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges. Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives. Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness. Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity. Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support. Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities. Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field. MBA or other advanced degree in Business, Technology, or a related field is considered an asset. 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization. Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams. Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives. Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making. Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness. Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures. Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred. Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: VP, Product Operations Location: USA – Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization. This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance. Key Responsibilities: Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams. Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs. Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization. Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes. Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices. Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment. Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration. Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions. Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges. Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives. Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness. Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity. Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support. Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities. Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field. MBA or other advanced degree in Business, Technology, or a related field is considered an asset. 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization. Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams. Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives. Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making. Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness. Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures. Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred. Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Security Engineer on Security Incident Response, you'll serve as a senior technical leader and builder for the team, helping shape both how we respond to incidents today and how our response capabilities evolve over time.This role is about advancing what the team is capable of, not just responding when something breaks. You'll design and build the AI-assisted systems that extend the team's reach, lead the response to the most complex incidents, and own programs that make the organization more prepared over time, from tabletop exercises and gamedays to the continued advancement of threat hunting and insider risk capabilities. You bring engineering depth, sound incident judgment, and the ability to plan, and deliver complex work against a longer-term maturity roadmap not just execute against a queue. This is a senior individual contributor role with organization-wide impact on how 1Password investigates, contains, and learns from security incidents. This role reports to the Manager, Security Incident Response. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - Significant experience leading complex, high-severity security incidents across multiple environments, including serving as an incident commander or equivalent technical lead. - Experience designing and building AI-assisted or agentic automation for security operations (triage, investigation, containment), with sound judgment about where automation should and shouldn't hold decision authority. - Strong software engineering skills, and experience building production tooling, automation, or systems rather than only operating existing security platforms. - Experience owning a security program or capability roadmap end to end, including planning, sequencing, and delivering multi-quarter work. - Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and response approaches. - Experience designing and running tabletop exercises, gamedays, or comparable readiness programs and translating findings into improvements.. - Strong written and verbal communication skills, including the ability to represent technical tradeoffs to senior leadership and cross-functional stakeholders. - Experience mentoring engineers or otherwise raising the technical and investigative capabilities of a team. How you'll work: - You look for opportunities to build systems that scale the team's capabilities rather than relying on repeated manual effort, and you're interested in thoughtfully applying AI and automation where they can improve security outcomes. - An experienced incident commander who brings structure to complex incidents, makes sound decisions with incomplete information, and helps teams move forward during high-pressure situations. - You're comfortable taking ownership of a capability from strategy through execution, including defining priorities, sequencing work, navigating dependencies, and delivering against a longer-term roadmap. - You can operate as a technical partner to leaders and cross-functional teams, independently representing technical priorities, risks, and tradeoffs. - You value continuous improvement and contribute to an environment where teams can examine incidents, decisions, and failures openly and turn what they learn into stronger systems and practices. What you can expect: - Serve as incident manager and technical escalation point for complex, high-severity events, bringing structure, sound judgement, and clear decision-making under pressure. - Design and build AI-assisted and automated systems that improve how quickly and consistently the team can triage, investigate, and contain incidents. - Establish appropriate safety controls, approval gates, auditability, and rollback mechanisms for automated and AI-assisted actions, ensuring high-impact decisions remain appropriately human-controlled. - Own the team's readiness programs, including tabletop exercises and incident gamedays, from scenario design and execution through debriefing and translating finishes into concrete (or measurable) improvements - Advance the team’s threat hunting and insider risk capabilities by identifying opportunities, defining priorities, and delivering roadmap work that improves investigative depth and coverage - Plan, sequence, and deliver multi-quarter initiatives that mature the team's capabilities, bringing project management discipline to work that doesn't fit neatly into a sprint. - Mentor and provide technical leadership to other engineers, strengthening engineering rigor and investigative judgement across the team. - Partner with Security Operations, Product Security, and Engineering teams to close gaps surfaced through investigations, hunting, and simulations. - Foster psychological safety and blameless learning across incident retrospectives, gamedays, and tabletop debriefs. - Extend strong incident response practices beyond the immediate team by building reusable systems, tooling, and operating patterns that strengthen response capabilities across areas such as PSIRT, Privacy, and Engineering. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote or Mississauga Workplace: remote Job Title: SVP, Product Management – Data Products & Strategy Location: Canada – Remote or Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value. The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio. Key Responsibilities: Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities. Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships. Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office. Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions. Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance. Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution. Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion. Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property. Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value. Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations. Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions. Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape. Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors. Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies. Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field. 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines. Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results. Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability. Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change. Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations. Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes. Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders. Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred. Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred. Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred. Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   Position Summary: Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.   The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.   Key Responsibilities: Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities. Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships. Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office. Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions. Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance. Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution. Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion. Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property. Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value. Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations. Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions. Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape. Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors. Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies. Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.   Required Skills & Qualifications: Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field. 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines. Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results. Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability. Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change. Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations. Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes. Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders. Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred. Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred. Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred. Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.   At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Remote

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sales Senior Manager, New Business Accounts DACH & Benelux. About the job This position is needed to lead one of our New Business Account Executive teams selling into DACH & Benelux within the EMEA Region. Reporting into our EMEA Regional Vice President for South & DACH, the right person for this role is an experienced sales leader who is adept at building high-performing teams of solution-selling Account Executives disciplined in driving new logo acquisition and expanding market presence. Responsibilities In this role, you’ll: Build and manage a high performing team of account executives focused on acquiring new enterprise customers and driving new logo growth. Coach and lead a team to identify and execute targeted outbound prospecting strategies across the entire portfolio of Twilio Products. Enable and coach your team around how to engage across various levels of customer maturity and segmentation. Work closely with our Marketing, Professional Services & Partner teams to build a robust pipeline and accelerate time-to-value for new prospects. Forecast your team overachieving on their goals, and deftly present your guidance to your management Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years of managerial experience within a high performing CPaaS, Communications or API based company. Experience in building teams, driving pipeline creation, managing monthly forecasting, supporting fiscal planning, and tracking revenue for new business accounts. Experience managing a remote team spread across different countries. Consistent track record of exceeding revenue targets and business objectives. Industry experience in selling CPaaS or SaaS and managing complex sales negotiations. Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious. A self-starter who can work with minimal supervision to drive results. Comfortable with ambiguity and working cross-functionally in a high growth business landscape. BA/BS degree or equivalent required. Energy and enthusiasm with a willingness to travel. Excellent written and verbal communication skills and strong executive presence. Ability to influence and build effective working relationships with all levels of the organisation. Fluent in German or Dutch Location This role will be remote, and based in UK, Ireland or Spain. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Product Management: Agentic Software Delivery, you'll own one of GitLab's most strategic sections, spanning Continuous Integration, Artifact Management, Continuous Deployment, and Observability. You'll lead senior and principal product managers and be accountable for adoption, retention, and revenue across build, package, deploy, and monitor. Today, these are separate stages with a human making the call at each handoff. As agents take on more coding, pipeline, and deployment work, you'll set the three-year vision for how much of that judgment the system can make safely and how quickly a production signal can turn into a fix without waiting for a human to notice it first. You'll define how customers move from today's manual checkpoints toward agent-driven software delivery at a pace that fits their risk tolerance. In your first year, you'll bring four connected roadmaps into one coherent strategy, establish how investment is allocated and reallocated, deepen partnerships with Engineering and go-to-market leaders, and give customers a credible path for managing software delivery at scale. What you’ll do Own the strategy, three-year vision, and business outcomes for GitLab's Agentic Software Delivery section, with a clear point of view on how artificial intelligence is changing software delivery. Lead and develop senior and principal product managers across Continuous Integration, Artifact Management, Continuous Deployment, and Observability, helping them grow as independent decision-makers. Establish the frameworks, standards, and operating rhythm that support consistent, high-quality product decisions without unnecessary escalation. Own section-level key performance indicators and adoption funnels, using the results to reallocate investment or stop work that isn't paying off. Evaluate major strategic bets, partnerships, and build, buy, or partner decisions, and develop the business cases that support them. Partner with Engineering leadership on platform investment, architectural direction, and trade-offs across the section, while connecting build, package, deploy, and monitor into one coherent customer experience. Drive pricing, packaging, go-to-market strategy, migration, and adoption with Product Marketing, Sales, Pricing, Customer Success, and Solutions Engineering across free, commercial, and enterprise offerings. Represent the section with GitLab's senior leadership, key enterprise customers, partners, and industry audiences, while modeling AI-native product management across discovery, synthesis, prototyping, roadmap exploration, and concept development. What you’ll bring Experience leading product managers, including developing senior and principal talent, hiring, and addressing performance directly. A track record of owning a portfolio across multiple product areas and being accountable for adoption, retention, and revenue, not only roadmap delivery. Product management depth in one or more relevant areas, such as continuous integration and continuous delivery pipelines, artifact or package management, release management, or observability. Sound judgment about where to invest and where to stop, including experience making and defending build, buy, or partner decisions with a business case. Technical fluency to work with engineers and architects on pipeline design, artifact workflows, deployment strategies, and observability signals such as logs, metrics, and traces. Experience shaping pricing and packaging for technical products across free, commercial, and enterprise offerings. Experience working with technical customers in developer tools, DevOps, or software delivery environments where engineers and engineering leaders are primary users. Executive-level communication and influence. Practical use of AI tools in product management workflows, along with a thoughtful view of how AI and agentic workflows are changing software delivery. We welcome candidates whose experience may come from different but transferable product and leadership paths. About the team The team brings together senior product leaders across GitLab's software delivery platform and works closely with Engineering, Design, and go-to-market partners so customers experience these capabilities as one connected system. The team helps customers manage today's delivery complexity while shaping how AI-powered and AI-native workflows influence the next generation of software delivery. As part of GitLab's all-remote organization, the team collaborates asynchronously across regions with a focus on transparency, written communication, and clear decision-making. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $345,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re seeking an Intermediate Developer with a full-stack or backend-focused background to join our Enterprise Tenants and Policies team, This team focuses on the B2B side of our Enterprise Password Manager. We build features that help large organizations manage 1Password at scale. Our team focuses on multi-tenancy and linked accounts, policies that give businesses control over how 1Password operates across their organizations, and intuitive admin experiences for managing groups, teams, and other configurations. As we continue moving from a monolithic application toward a microservice architecture, you’ll help evolve our policy services and build enterprise features that work across multiple services and codebases. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 2+ years of experience in software development - Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python) - A drive for and proven experience in software development best practices and coding standards - You enjoy solving moderately complex problems and have demonstrated an ability to propose effective solutions - You enjoy communicating and collaborating, with experience working effectively across teams and explaining technical concepts to non-technical cross-functional partners - You’re passionate about testing methodologies and debugging techniques that ensure high-quality code - You’re comfortable working across multiple services and collaborating with other teams to deliver complete, impactful solutions Bonus points for: - Experience with DevOps practices while also contributing to application development - Experience working with Kubernetes and infrastructure configuration - Experience working with microservices or distributed systems - Experience building frontends with TypeScript and React - Exposure to security, enterprise, or admin-focused products What you can expect: - Code, test, debug, deliver, and maintain production software systems for new and existing enterprise features - Build features that support multi-tenancy, linked accounts, policy management, and the admin console experience - Contribute to the team’s transition from a monolithic application toward a microservice architecture - Collaborate with cross-functional teams and stakeholders throughout the development cycle to ensure smooth releases - Coordinate with partner teams working in areas such as authentication and authorization, insights, and managed service providers - Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way - Contribute to design and architecture documents, helping ensure solutions are thoughtfully planned and deliver their intended impact - Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions - Participate in planning by identifying major tasks and breaking down, estimating, and planning work - Write comprehensive tests during various stages of the development cycle, ensuring code functions as expected - Review code for others to maintain high code quality, share knowledge within the team, and support a safe environment for giving and receiving feedback - Generate and review documentation on code and development processes to ensure scalability - Stay informed about the latest industry trends, technologies, and development best practices - Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation. Key Responsibilities: Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration. Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success. Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support. Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance. Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives. Required Skills & Experience: Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience. 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments. Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions. Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms. Demonstrated success establishing platform governance, standards, and operational best practices. Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT. Adobe Marketo Engage Certified Expert certification required or strongly preferred Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills. Preferred Experience: Salesforce certification considered an asset. AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations. Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration. Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development. #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation. Key Responsibilities: Platform Architecture, Strategy & Governance: Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration. Solution Design & Marketing Automation Delivery: Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success. Enterprise Integrations & MarTech Ecosystem: Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support. Lead Scoring & Lifecycle Management: Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance. Technical Leadership, Security Communications & Enablement: Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives. Required Skills & Experience: Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience. 8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments. Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions. Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms. Demonstrated success establishing platform governance, standards, and operational best practices. Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT. Adobe Marketo Engage Certified Expert certification required or strongly preferred Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills. Preferred Experience: Salesforce certification considered an asset. AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations. Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration. Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development. #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $159,000 - $177,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Hong Kong; Singapore; US / Remote Workplace: remote About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.   About the Role We are looking for an experienced compliance and financial crime leader to help shape and expand our work across anti money laundering, virtual asset compliance, and blockchain risk management. This role is designed for someone who understands compliance from both sides of the market: traditional financial institutions and virtual asset service providers. You should be comfortable operating at the intersection of regulation, financial crime prevention, blockchain analytics, and commercial strategy. You will serve as a senior subject matter expert on AML and virtual asset compliance, helping the company strengthen its compliance capabilities, advise financial institutions and VASPs, and engage credibly with regulators, law enforcement agencies, clients, and industry partners.   About You You are a practical and commercially minded compliance leader with deep experience in AML, financial crime, and virtual assets. You have worked within, or closely alongside, both traditional financial institutions and VASPs, and understand the differences between conventional transaction monitoring and the risks presented by blockchain based financial activity. You are equally comfortable reviewing a complex financial crime case, designing an AML framework, advising senior leadership, speaking with a regulator, and explaining blockchain risk to a bank, exchange, or government stakeholder. You do not approach compliance as a purely administrative function. You understand how strong compliance programs, credible risk controls, and effective blockchain analytics can support responsible business growth. Responsibilities Build and improve AML frameworks, virtual asset compliance strategy, sanctions, risk assessments, transaction monitoring, and investigation processes. Advise financial institutions and VASPs on virtual asset compliance, regulatory expectations, and blockchain related financial crime risks. Monitor regulatory developments and translate them into practical compliance guidance and product requirements. Where applicable, serve as MLRO or support the designated MLRO on suspicious activity reviews and regulatory reporting. Partner with product, engineering, business development teams, regulators, law enforcement, and other industry stakeholders. Requirements Prior experience as an MLRO, Chief Compliance Officer, Head of Financial Crime, or a similar senior compliance role. Experience across both traditional financial institutions and the virtual asset industry. Strong knowledge of AML, financial crime, sanctions, transaction monitoring, regulatory compliance and reporting, and virtual asset financial crime risks. Hands on experience with blockchain analytics, KYT, wallet screening, or similar on-chain compliance tools and processes. Strong communication skills and CAMS or an equivalent AML qualification. Bonus Points Experience owning the AML program of a regulated entity, VASP licensing, regulatory examinations, or remediation. Established relationships across regulators, law enforcement, banks, exchanges, or the virtual asset industry. The expected annual base salary range for this position in the United States is $150,000 to $220,000. Compensation for candidates outside the United States will be determined based on location, experience, and qualifications.   #blockchain #startups #hiring   CertiK accepts applications for this position on an ongoing basis.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.   CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.   CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf   All CertiK employees are expected to actively support diversity on their teams, and in the Company.