Location: Mexico
Job Title:
Accounting Manager
Location:
REMOTE - LATAM
Employment Type:
Full-Time
Job Summary:
We are looking for an experienced and client-focused
Accounting Manager
to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth.
Key Responsibilities:
Client Relationship Management
Build and maintain long-term relationships with clients through consistent communication and support.
Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
Ensure client satisfaction by delivering timely and effective solutions.
Sales and Financial Oversight
Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
Review and approve account transactions to ensure compliance with company policies and financial standards.
Monitor account performance to identify trends and areas for improvement.
Team Supervision and Coordination
Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
Provide guidance and support to ensure team members meet or exceed performance targets.
Facilitate communication between clients and internal departments to maintain smooth account operations.
Growth and Revenue Generation
Identify new sales opportunities within existing accounts to drive revenue growth.
Develop strategies for account expansion and retention.
Reporting and Analysis
Prepare and present regular account performance reports and financial updates to senior management.
Analyze account metrics and sales performance, recommending improvements as needed.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Proven experience in account management, client servicing, or financial oversight.
Strong leadership and interpersonal skills.
Excellent communication, conflict resolution, and problem-solving abilities.
High attention to detail and accuracy in financial processes.
Proficiency in accounting software and Microsoft Office tools.
Work Setup:
REMOTE - LATAM
Join Us:
Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and
you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!
Location: Colombia; Honduras; Costa Rica; mexico, Mexico
Job Title:
Accounting Manager
Location:
Remote (LATAM)
Employment Type:
Full-Time
Job Summary:
We are looking for an experienced and client-focused
Accounting Manager
to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth.
Key Responsibilities:
Client Relationship Management
Build and maintain long-term relationships with clients through consistent communication and support.
Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
Ensure client satisfaction by delivering timely and effective solutions.
Sales and Financial Oversight
Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
Review and approve account transactions to ensure compliance with company policies and financial standards.
Monitor account performance to identify trends and areas for improvement.
Team Supervision and Coordination
Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
Provide guidance and support to ensure team members meet or exceed performance targets.
Facilitate communication between clients and internal departments to maintain smooth account operations.
Growth and Revenue Generation
Identify new sales opportunities within existing accounts to drive revenue growth.
Develop strategies for account expansion and retention.
Reporting and Analysis
Prepare and present regular account performance reports and financial updates to senior management.
Analyze account metrics and sales performance, recommending improvements as needed.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Proven experience in account management, client servicing, or financial oversight.
Strong leadership and interpersonal skills.
Excellent communication, conflict resolution, and problem-solving abilities.
High attention to detail and accuracy in financial processes.
Proficiency in accounting software and Microsoft Office tools.
Join Us:
Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and
you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!
Salary: $800 – $1,500 / month
Location: Denver, Colorado, USA
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
thinkcell is hiring a Customer Success Manager for our North America Account Management team in Denver. This is a new, program-building role focused on creating deeper engagement across roughly 20 of our largest customers, each with thousands of thinkcell users. You will build user communities and champion networks within those organizations, establish and maintain executive relationships, and expand the breadth of teams we reach. You will work in close partnership with the Account Manager who retains full commercial ownership of each account—you build the engagement and relationships that help create future commercial opportunities.
This is not a quota-carrying or account ownership role. You will not own renewals, revenue targets, or a book of business; your success will be measured by the strength of the customer programs you build, including active communities, developed champions, executive access, and broader engagement across each organization. You will be part of the North America Account Management team and collaborate closely with Customer Enablement and Solution Consulting in a tech-driven, startup-style environment backed by an established product.
Key Responsibilities
Stand up user communities inside assigned accounts: user groups, internal champion networks, practice-area forums
Find power users and develop them into champions through content, recognition, early access, and a direct line to our product team
Run the recurring programming that keeps a community alive between renewal cycles, from roundtables and showcases to office hours and onsite events
Map the executive landscape in each account and maintain the relationship plan with the Account Manager
Broker executive conversations: connect thinkcell leadership to the right customer executives and help orchestrate those meetings
Take us beyond the primary contact: map departments, find teams not yet using thinkcell, and open doors the Account Manager then works commercially
Track engagement depth per account and flag where we're single-threaded
Coordinate onsite engagements, workshops, and training programs with Customer Enablement and Solution Consulting
Keep stakeholder maps, engagement plans, and activity current in Salesforce
Your Profile
You have built customer programs: a user community, a customer advisory board, a champion program, or an executive engagement program.
6+ years of experience in customer marketing, customer advocacy, strategic customer success, or field engagement, ideally at an enterprise software company.
Bachelors degree
Proven ability to create outcomes in accounts you do not own: you influence and orchestrate, working through account owners rather than around them.
Strong executive presence, with the ability to build credibility with senior customer stakeholders and set up conversations for others to lead.
Strong program management skills, with the ability to run parallel workstreams across roughly 20 accounts without dropping threads.
Excellent presentation, facilitation, and written communication skills in both virtual and in-person settings.
Comfortable using go-to-market tools such as Salesforce and Gong.
Willingness to travel periodically for onsite customer engagements, workshops, and executive meetings.
Appreciation of our product and a willingness to develop a strong understanding of thinkcell's capabilities and customer use cases. Previous experience with thinkcell is a plus.
Based in Denver with the ability to work on-site at least three days per week, Tuesday through Thursday.
Proficiency in Microsoft Office, particularly PowerPoint.
We believe in a human hiring process, every application is personally reviewed.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We embrace change and challenge the status quo.
Ownership:
We take pride in our work and learn from our mistakes.
Customer First:
We prioritize delivering lasting value.
Unified Team:
We foster collaboration, respect, and integrity.
Strive for Excellence:
We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying an OTE of $130-$155k per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any thinkcell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. thinkcell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #CustomerSuccess
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 1250 S. Capital of Texas Hwy Building 1, Suite 470 Austin, TX 78746
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: 14881 Quorum Drive Suite 850, Dallas, TX 75254
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SUMMARY:
The Client Manager works with and supports Producers, Client Advocates, Client Executives, Senior Client Managers and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
• Answer and respond promptly to client inquiries via phone, mail and e-mail, in a professional and courteous manner,
adhering to agency guidelines.
• Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in
Sagitta and Image Right.
• Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements,
audits and cancellations.
• Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any
policy changes are processed in a timely manner.
• Assume ownership of customer concerns and feedback until a successful resolution is achieved.
• Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend
appropriate products and services.
• Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options
to the client.
• Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-
selling.
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality
standards.
• Work well within the team and contribute to the team effort by openly sharing insurance knowledge.
Skills & Qualifications:
• Minimum three (3) year prior Commercial Insurance experience
• Strong customer service skills with an ability to assess insurance coverage needs
• Excellent communication and diplomacy skills to resolve client issues
• Articulate, well organized, and focused
• Goal oriented and highly motivated and resourceful to achieve results
• Ability to work independently, as well as in a team environment
Educational requirement:
• Bachelor’s degree preferred - experience equivalent will be considered
• Broker’s license is required
• Insurance designation preferred
Technology: Proficient in Microsoft Office and relevant company proprietary databases, Experience with an agency management
system such as Sagitta is a plus.
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1 #LI-Hybrid
Location: EMEA Remote
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Matt Lane, Manager of Account Management at
Customer.io
, and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.
This role is open to candidates based in the UK or Ireland only.
What we value
Commercial ownership — you treat your book of business like it's yours, because it is
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor
Partner closely with Customer Success on account health and with Sales on expansion deals
Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward
What we're looking for
3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the UK or Ireland
Compensation & Benefits
We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Washington, D.C.; Virginia; New Hampshire; Vermont; Pennsylvania; Maryland; Rhode Island; Massachusetts; New Jersey; Connecticut; Delaware; New York
Workplace: Remote
The Partnerships team expands access to high-quality psychiatric care by building strategic relationships with health systems across the country. We partner with executive, clinical and operational leaders to create seamless referral pathways, improve patient access, and deliver measurable value for both patients and partner organizations.
We are seeking a Strategic Partnership Director (individual contributor) to lead new health system partnerships within an assigned territory (Northeast). This is a true hunter role for someone who is energized by opening doors, developing executive relationships, and building partnerships from the ground up (not managing an existing book of business).
The ideal candidate is a relationship-driven business development leader with an established network of health system executives and physician leaders. They love the challenge of developing partnerships, are energized by prospecting and relationship building, and have a track record of independently driving opportunities from initial outreach through successful launch. They understand the unique challenges facing health systems, speak credibly about clinical operations and referral workflows, and build trust through insight, persistence, and high emotional intelligence - not high-pressure sales tactics.
Success in this role means quickly leveraging your network to build executive relationships, creating a robust pipeline of qualified health system opportunities, securing meaningful referral partnerships, and establishing Talkiatry as a trusted behavioral health partner across your territory.
TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES:
Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, + Washington, D.C.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Develop and execute a territory strategy to identify, prioritize, and secure new health system partnerships, leveraging existing executive relationships while building new ones with key clinical and operational leaders.
- Own the full partnership lifecycle - from prospecting and relationship development through discovery, executive presentations, negotiation, and successful launch - with accountability for delivering partnership and growth goals.
- Leverage existing relationships while building new executive connections with physician leaders, behavioral health executives, referral management teams, population health leaders, and C-suite stakeholders to create long-term strategic partnerships.
- Navigate complex health system organizations by building consensus across multiple stakeholders, understanding organizational dynamics, and aligning Talkiatry's value with each system's clinical and strategic priorities.
- Maintain deep knowledge of the health system landscape within your territory, including executive movement, strategic priorities, competitive dynamics, and emerging partnership opportunities, using those insights to shape your territory strategy.
- Develop and execute a systematic approach to territory planning, prospecting, account prioritization, and pipeline management that consistently creates new partnership opportunities.
- Represent Talkiatry as a behavioral health thought partner by articulating industry trends, healthcare economics, referral workflows, and Talkiatry's value in improving access, quality, and patient outcomes.
- Partner cross-functionally with Clinical, Operations, Legal, Product, and Executive Leadership to design, structure, and launch successful partnerships while independently driving opportunities forward and removing obstacles to execution.
- Represent Talkiatry at industry conferences, executive forums, and professional networks to strengthen market presence, expand strategic relationships, and generate new partnership opportunities.
YOU ARE:
- A relationship-driven business development leader with an established network and the credibility to quickly build trust with health system executives, physician leaders, and other key stakeholders.
- Someone who is energized by prospecting, opening doors, and creating new partnership opportunities (not simply managing existing accounts or relationships).
- An EQ-driven business developer who builds momentum through trust, persistence, and thoughtful problem-solving rather than pressure, urgency tactics, or transactional sales approaches.
- A proven track record of independently owning complex partnership opportunities from initial outreach through successful launch, with a strong bias toward action and accountability.
- The ability to navigate the complexity and politics of large health systems, building consensus across physician leaders, operational stakeholders, and executive decision-makers.
- The confidence and resourcefulness to independently drive opportunities forward while effectively leveraging cross-functional partners when they add value (not relying on large sales support organizations to create momentum).
- Deep knowledge of health system operations, referral patterns, and the challenges healthcare organizations face in expanding access to behavioral health services.
- Executive presence with exceptional communication and presentation skills, and the ability to influence C-suite leaders through compelling business cases and strategic insights.
- An entrepreneurial mindset with the ability to build and execute a territory strategy, develop systematic approaches to pipeline generation, and consistently create new partnership opportunities.
- A collaborative approach that brings together Clinical, Operations, Legal, Product, and Executive Leadership to launch successful partnerships while maintaining ownership and accountability for outcomes.
- Passion for Talkiatry's mission and a commitment to expanding access to high-quality behavioral health care through long-term, mutually beneficial health system partnerships.
YOU HAVE:
- 7+ years of experience developing and closing enterprise partnerships with health systems, integrated delivery networks (IDNs), academic medical centers, physician organizations, or other complex healthcare providers.
- Proven track record of independently sourcing, developing, and closing new business opportunities in a quota-carrying or commercially accountable role.
- Demonstrated experience developing executive relationships across health system executives, physician leaders, and clinical stakeholders, with a demonstrated ability to leverage those relationships to develop new strategic partnerships.
- Demonstrated success navigating complex, multi-stakeholder sales cycles involving clinical, operational, legal, finance, and executive decision-makers.
- Deep understanding of health system operations, physician referral patterns, behavioral health access challenges, and the priorities of clinical leadership.
- Strong executive presence with exceptional written, verbal, and presentation skills, including experience presenting business cases and partnership proposals to senior healthcare leaders.
- Experience developing territory strategies, building and managing a healthy pipeline, and accurately forecasting opportunities using CRM platforms such as HubSpot, Salesforce, or similar tools.
- Ability to operate independently with a high degree of ownership, urgency, and accountability while collaborating effectively with Clinical, Operations, Legal, Product, Finance, and Executive Leadership.
- Willingness to travel up to 30% within the assigned territory for executive meetings, partner engagement, and industry conferences.
PREFERRED QUALIFICATIONS
- Experience building referral partnerships or physician services relationships within behavioral health, psychiatry, telehealth, or specialty care.
- Experience selling healthcare services or provider solutions to health systems, rather than primarily selling technology, benefits, or HR solutions.
- Experience partnering with physician groups or specialty care providers to build referral-based growth strategies.
- MBA, MHA, MPH, or an equivalent combination of healthcare and business leadership experience.
WHAT WE OFFER
- Competitive compensation with a performance-based incentive plan tied to partnership growth and business impact.
- A remote-first role with the flexibility to work from anywhere within your assigned territory, with travel to partner sites and industry events.
- The opportunity to lead strategic partnerships with some of the nation's leading health systems and healthcare organizations.
- A high-impact role with direct exposure to executive leadership and the ability to influence Talkiatry's enterprise growth strategy.
- The autonomy to build new relationships, shape market expansion, and help define how Talkiatry partners with health systems nationwide.
- A collaborative, mission-driven culture where Clinical, Operations, Product, and Commercial teams work together to improve access to high-quality psychiatric care.
- The chance to make a meaningful difference by helping health systems expand access to behavioral healthcare for the patients and communities they serve.
- Opportunities for professional growth and leadership development within one of the fastest-growing organizations in behavioral healthcare.
- The ability to make a lasting impact by helping transform how health systems deliver and expand access to psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Edinburgh, Scotland, United Kingdom; Leeds, England, United Kingdom; London, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow—from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.
Role Overview
As a Staff Software Engineer within our Platform team, you will help define the technical direction of the platform underpinning our exchange and trading systems. You will lead the design and evolution of our infrastructure and platform standards to support a highly available, low-latency exchange, partnering closely with exchange engineers and engineering leads to enable rapid innovation without compromising stability or security.
This role requires a balance of deep hands-on software engineering, systems thinking and technical leadership. You will lead complex projects that support the exchange—from load-testing environments and mock integrations to monitoring and automated recovery. You will turn ambiguous requirements into practical designs, own delivery from ideation to production and help operate the platform as the exchange goes live. The balance of coding and infrastructure work varies by project, but you should be comfortable independently developing new software as well as improving existing systems, setting platform standards and mentoring engineers across experience levels.
On the engineering side, we are pioneering the use of AI as a code collaborator. We need engineers who have moved beyond experimentation—who actively use tools like Claude Code, Cursor, or GitHub Copilot to ship production code faster while maintaining exceptional quality.
Responsibilities
Lead the design and development of software tools, services and automation that solve complex infrastructure, reliability and developer experience challenges.
Define and evolve the architecture of highly available cloud-native infrastructure, balancing performance, reliability, security and cost as the platform grows.
Set technical direction for CI/CD pipelines and developer tooling, remaining hands-on in delivering improvements to the software delivery lifecycle.
Lead the development of load-testing environments and supporting software, including mock services and integrations.
Establish and evolve standards for AI-augmented development, using effective prompting and validation practices to increase velocity without sacrificing code quality.
Identify and mitigate AI-generated code pitfalls, such as security vulnerabilities or over-abstraction, and help teams evaluate the impact on quality and productivity.
Guide the design and implementation of platform security safeguards and compliance standards to protect the integrity of the firm’s systems.
Shape the system observability roadmap and lead improvements to monitoring, tracing, alerting and automated recovery.
Partner with exchange, product and engineering leads to resolve architectural trade-offs, align priorities and deliver scalable platform solutions.
Mentor engineers across experience levels, lead technical design discussions and raise engineering standards across teams.
Participate in the on-call rotation, lead incident response for team-owned services and drive engineering improvements that prevent recurring incidents.
Skills
Significant experience in software, backend or platform engineering, with a track record of leading complex technical projects and delivering production software and scalable, cloud-native environments.
Deep software development expertise, including the ability to independently design, build, test and deploy services or substantial tools from scratch and guide others through complex implementation decisions.
Deep hands-on Kubernetes experience, including designing and operating production environments, troubleshooting complex failures, and establishing patterns for high availability and efficient scaling.
Strong hands-on experience with AWS and infrastructure as code using Terraform, including making architectural decisions across complex environments.
High proficiency in Java and Python; Go is a plus. You should be comfortable bridging the gap between infrastructure and application logic.
Deep understanding of distributed systems and the ability to make and explain trade-offs between low latency, high availability, scalability and operational complexity.
Experience shaping CI/CD and observability approaches, with hands-on knowledge of tools such as Prometheus, Grafana or Datadog.
Strong proficiency in using AI collaborators such as Claude Code, Cursor or GitHub Copilot to ship production code and improve engineering workflows.
Ability to evaluate AI-generated code for security gaps or architectural errors and establish rigorous testing and validation practices.
Proven ability to turn ambiguous problems into a clear technical direction and deliver improvements across team boundaries, balancing immediate needs with long-term architectural health.
Strong communication skills, including the ability to explain complex technical decisions, influence without formal authority and collaborate effectively with distributed engineering and product teams.
Experience mentoring senior engineers and building alignment around technical standards and architectural decisions.
Preferred Qualifications
Experience in high-growth startup environments.
Experience with financial systems, exchanges, real-money transactions or regulatory compliance.
Background in designing and building internal developer platforms, tools, CLI applications or infrastructure automation services.
Experience developing load-testing environments, mock services or automated recovery systems.
Experience leading technical initiatives spanning multiple teams or evolving platform architecture through significant growth or change.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that
visa sponsorship is not available
for this position. We are open to
fully remote candidates based in the United Kingdom.
Remote employees may also be eligible for a home office setup stipend.
#LI-Remote
#LI-AL1
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Worldwide; South Africa
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11203 Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are a UK-based guitar school teaching children and adults through both in-person and online lessons. We are seeking a friendly, proactive, and highly organized Virtual Assistant to become the first point of contact for prospective students and parents.
The primary focus of this role is lead follow-up, appointment setting, customer communication, and CRM management. The successful candidate will respond promptly to new inquiries generated through Facebook and Google Ads, nurture leads through multiple communication channels, and book free introductory guitar lessons into our calendar.
This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and helping prospective students begin their musical journey.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Lead Follow-Up & Appointment Setting
Follow up on new inquiries generated through Facebook Ads and Google Ads.
Contact leads via phone, SMS, WhatsApp, and email.
Conduct outbound calls to prospective students and parents.
Book free introductory guitar lessons into the company calendar.
Confirm appointments and send reminders.
Follow up with no-shows and reschedule appointments when appropriate.
Re-engage previous inquiries and former students.
Student & Parent Communication
Welcome new students and parents.
Maintain ongoing communication with current students and families.
Provide a positive and professional customer experience.
Answer general inquiries and direct questions to the appropriate team member when necessary.
Build rapport with prospective students and parents.
CRM Management
Update and maintain lead records within GoHighLevel (GHL) / LeadConnector.
Document all communications and interactions accurately.
Ensure no leads are overlooked or forgotten.
Maintain clean and organized CRM records.
Track lead progression through the enrollment process.
Administrative Support
Assist with inbox management and email organization.
Support calendar management and scheduling activities.
Maintain accurate records and administrative documentation.
Prepare weekly performance reports.
Reporting & Performance Tracking
Generate simple weekly reports outlining:
Leads contacted
Trial lessons booked
No-shows
New student enrollments
Re-engaged leads and former students
Monitor outreach and appointment-setting performance metrics.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Excellent spoken and written English communication skills.
Friendly, confident, and professional telephone manner.
Previous experience in appointment setting, customer service, sales support, or lead follow-up.
Strong relationship-building and communication skills.
Excellent organizational and time-management abilities.
Ability to work independently and proactively.
Strong attention to detail and follow-through.
Reliable internet connection and quiet work environment.
PREFERRED QUALIFICATIONS
Experience using GoHighLevel (GHL) or LeadConnector.
Experience working with inbound lead management.
Experience in education, coaching, music schools, tutoring services, or service-based businesses.
Familiarity with Facebook and Google Ads lead follow-up processes.
Experience with SMS, WhatsApp, and multi-channel communication.
Sales or appointment-setting experience.
Experience re-engaging dormant leads and previous customers.
APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS
Category
Tools / Platforms
CRM
GoHighLevel (GHL), LeadConnector
Communication
Phone, SMS, WhatsApp, Email
Calendar Management
Google Calendar
Reporting
Google Sheets, Microsoft Excel
Lead Management
Facebook Leads, Google Ads Leads
Communication & Meetings
Zoom, Google Meet
KEY PERFORMANCE INDICATORS (KPIs)
Speed of lead response.
Number of leads contacted.
Number of trial lessons booked.
Trial lesson attendance rate.
Number of new students enrolled.
Number of re-engaged leads and former students.
CRM accuracy and lead management effectiveness.
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Preferably 10:00 AM – 2:00 PM UK Time (with occasional flexibility for evening follow-ups)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 10 AM-12 PM UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: South Africa
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Istanbul, Turkey
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
We are seeking an experienced Partner Manager to drive partner-led growth. This role is responsible for recruiting, enabling, and growing strategic partners while expanding market presence within the education, digital learning, and research sectors.
Office address:
Harmancı Giz Plaza, Levent
Esentepe, Harman Sk. No:5, 12th Floor
34394 Şişli / Istanbul
Duties and Responsibilities:
Develop and execute the partner growth strategy.
Recruit, onboard, and activate new channels and strategic partners.
Grow revenue through existing partners and expand partner-led pipeline opportunities.
Build strong relationships with partner executives, sales leaders, and technical stakeholders.
Create and execute joint business plans, go-to-market initiatives, and co-selling activities.
Provide market intelligence and partner insights to support regional growth objectives.
Business Execution & Strategy Support
Actively support the execution of the Türkiye & Balkans strategy alongside the President
Track strategic initiatives, execution plans, and regional targets
Ensure follow-up on Sales, Customer Success, Strategic Partnerships, and GTM priorities
Support cross-functional coordination to keep execution on track
Commercial & Sales Exposure
Support sales and pipeline tracking, opportunity follow-ups, and partner coordination
Assist with the preparation of commercial reviews, dashboards, and reports
Gain hands-on exposure to regional commercial execution and deal flow
Presentations & Executive Communication
Prepare executive-level presentations, board-style decks, and briefing documents
Ensure high-quality storytelling, structure, and clarity in all materials
Team & Stakeholder Coordination
Support leadership and team meeting cadence
Coordinate internal and external stakeholders across Türkiye and the Balkans
Act as a communication bridge between the President and the teams
Qualifications and Experience:
Fluent in English (written and spoken)
Previous experience in sales, business development, and partnership roles
Strong presentation preparation and presentation delivery skills
Proven success in partner management, channel sales, alliances, or ecosystem development.
Strong understanding of partner-led business models and channel growth strategies.
Demonstrated track record of achieving revenue, growth, or business development targets.
Experience working with Microsoft or Microsoft partner ecosystems in education is a plus
Strong communication, negotiation, relationship management, and business development skills.
Excellent organisational, planning, and prioritisation skills
Ability to manage complex schedules and multiple stakeholders
High level of confidentiality, ownership, and accountability
Profile We Are Looking For
Able to think strategically while executing operationally
Proactive, structured, and detail-oriented
Strong follow-through and execution discipline
Interested in long-term growth into senior business leadership roles
Why This Role?
Direct exposure to regional leadership and strategic decision-making
Opportunity to work side-by-side with the President
Hands-on involvement in strategy execution across Türkiye and the Balkans
Clear development path into broader business or leadership roles
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Account Director
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into
real impact
for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $160,000-$200,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Serbia
Workplace: remote
ABOUT YOU
We are looking for a Lead Environmental Artist who combines a strong artistic eye with solid technical expertise. This role is not only about creating visually impressive environments — we need someone who understands how to build high-quality, optimized, production-ready environments that perform efficiently in a real-time game engine.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Lead the creation of high-quality environments from concept through final implementation.
Establish and maintain the visual quality bar for environments while ensuring technical and performance requirements are met.
Create optimized environment assets, including modular kits, architecture, terrain, props, materials, and set dressing.
Work closely with Technical Artists, Level Designers, Lighting Artists, and Engineers to balance visual quality with performance.
Define and maintain environment art pipelines, workflows, and technical standards.
Identify and resolve performance issues related to geometry, materials, textures, lighting, draw calls, memory usage, LODs, and asset complexity.
Review and provide feedback on the work of Environment Artists and support their professional development.
Collaborate with Art Direction to translate the artistic vision into scalable and technically achievable environments.
Participate in profiling and optimization throughout production rather than treating optimization as a final-stage task.
REQUIREMENTS
Strong professional experience as a Senior or Lead Environment Artist in game development.
Excellent portfolio demonstrating visually compelling, production-ready environments.
Strong understanding of
real-time optimization
and the ability to make informed trade-offs between visual fidelity and performance.
Advanced knowledge of environment production pipelines, modular workflows, LODs, materials, shaders, texture optimization, and asset budgets.
Strong proficiency with industry-standard 3D tools and experience working in
Unreal Engine and/or Unity
.
Good understanding of lighting, composition, scale, color, and environmental storytelling.
Ability to profile environments, identify technical bottlenecks, and collaborate with technical teams to resolve them.
Leadership and mentoring experience, with the ability to provide clear and constructive artistic and technical feedback.
Strong communication and cross-functional collaboration skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Linz, Austria
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
The Agentic Ecosystem team is building the foundation for AI-native enterprise software. We create platform capabilities that allow AI agents to understand context, discover tools, invoke capabilities, and execute governed actions across TeamViewer products and connected third-party systems.
The work sits at the core of agentic experiences: MCP servers and clients, tool catalogs, context assembly, orchestration, evaluation, observability, secure integration patterns, and production-grade guardrails. The goal is to make agent behavior reliable, measurable, auditable, cost-aware, and safe for enterprise use.
You will help define how autonomous agents become trusted components of real-world software, not experiments or demos. This means combining strong engineering standards, AI-native development practices, human accountability, and customer trust. Join us if you want to build the ecosystem that will power the next generation of intelligent digital work.
Own the architecture of TeamViewer’s agentic platform, including Tia, third-party agents, tool use, retrieval, memory, orchestration, and governed actions across TeamViewer ONE.
Define reference architecture for MCP servers and clients, tool catalogues, context assembly, memory, orchestration, and trust boundaries.
Establish evaluation and observability discipline by defining quality criteria, tracing agent behavior, catching regressions before release, and using results to guide architectural decisions.
Set pragmatic positions on model choice, routing, fallback behavior, cost governance, vendor dependency, and production reliability.
Design safety architecture with security partners, covering prompt injection containment, permission models, tenancy isolation, auditability, and AI component risk.
Guide teams hands-on through early project phases, conduct architecture and design reviews, mentor senior engineers, and maintain clear architecture documentation for both engineers and agents.
Requirements
10+ years of software engineering experience, including demonstrated expertise in complex architectures, strong Python and TypeScript skills, and deep knowledge of distributed systems.
Extensive experience designing and delivering agentic systems, including tool-using agents, MCP or comparable protocols, retrieval, context engineering, multi-agent orchestration, and evaluation frameworks.
Proven track record of bringing AI solutions into enterprise production environments, with a strong understanding of security, compliance, multi-tenancy, cost management, reliability, and operational excellence at scale.
Strong ability to evaluate AI systems responsibly by defining quality standards, developing evaluation approaches, interpreting results, and identifying real-world failure modes.
Deep understanding of common AI model failure modes, including hallucinations, context degradation, prompt injection, non-determinism, and silent regressions, as well as the architectural controls required to mitigate them.
Regular use of AI coding agents, combined with critical review practices and accountability for correctness, security, maintainability, and architectural alignment.
Ability to communicate complex architectural concepts effectively to both technical and non-technical stakeholders, balancing business value with technical considerations while collaborating across global teams.
Solid knowledge of software licensing, open-source compliance, and AI dependency risk, complemented by a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
An
attractive compensation package
above the collectively agreed minimum basic salary (according to the IT-KV, Regelstufe with classification ST1/rule: EUR 3.954, with ST2/rule: EUR 4.611 gross/month)
28 days
of well-deserved
holidays
Great benefits
package including company achievement bonus
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular team
events
and company-wide
celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: London
Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe.
The Role:
We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems.
As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.
The individual in this role will manage teams in LON themselves while also facilitating.
Responsibilities:
Site Leadership & Culture
- Establish and lead Perplexity's London office, setting the cultural foundation and operating principles
- Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem
- Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions
- Partner with People/HR, Finance, and Operations to ensure seamless site operations
- Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community
Technical Leadership:
- Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers)
- Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals
- Drive architectural decisions and technical excellence across teams
- Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads
- Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives
Team Building & Talent:
- Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring
- Develop and execute talent acquisition strategy for the London site in partnership with recruiting
- Create career development frameworks and growth opportunities for engineers
- Foster technical mentorship and knowledge sharing across teams and sites
Cross-functional Collaboration:
- Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions
- Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration
- Contribute to company-wide infrastructure strategy and roadmap planning
- Facilitate knowledge transfer and best practice sharing across global teams
Qualifications:
Required
- 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles
- 3+ years of people management experience, including building and scaling teams
- Proven track record of establishing or significantly growing an engineering site or office
- Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation
- Experience with infrastructure supporting large-scale AI/ML systems, including:
- GPU infrastructure and orchestration
- ML training and inference pipelines
- Model serving and deployment at scale
- Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems
- Demonstrated ability to set technical vision and drive execution across multiple teams
- Excellent communication and stakeholder management skills
- Experience working in fast-paced, high-growth technology companies
- Passion for building inclusive, diverse, and high-performing teams
Preferred
- Experience at companies focused on AI/ML, search, or large-scale consumer applications
- Previous experience as a site lead, office lead, or similar multi-team leadership role
- Background in building infrastructure for LLM training or inference
- Contributions to open-source infrastructure or AI infrastructure projects
- Experience scaling teams from 0 to 20+ engineers
- Active involvement in the London or European tech community
- MBA or advanced technical degree
What Success Looks Like:
30 Days
- Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure
- Established relationships with key stakeholders across engineering, product, and leadership
- Initial hiring plan and culture strategy for London site established
- Help the Search, API, AI and Infra teams build out their hiring pipelines
90 Days
- Core infrastructure team established and ramping in London
- Clear technical roadmap and priorities defined for London-based teams
- Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs)
- London office actively participating in company-wide infrastructure initiatives
1 Year
- London site operating as a high-functioning hub with 15-30+ engineers
- Infrastructure teams delivering measurable impact on system reliability, performance, and scalability
- Strong talent brand established in London market with healthy hiring pipeline
- London recognized internally as a strategic site contributing to Perplexity's technical leadership
Why Join Perplexity
- Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company
- Work on cutting-edge AI infrastructure challenges at massive scale
- Shape the culture and technical direction of an entire office
- Competitive compensation including equity
- Comprehensive benefits package
- Flexible work environment
- Opportunity to make a significant impact on how millions of people access and interact with information
Location: London, United Kingdom (Hybrid)
Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: London
Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe.
The Role:
We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems.
As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.
The individual in this role will manage teams in LON themselves while also facilitating.
Responsibilities:
Site Leadership & Culture
- Establish and lead Perplexity's London office, setting the cultural foundation and operating principles
- Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem
- Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions
- Partner with People/HR, Finance, and Operations to ensure seamless site operations
- Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community
Technical Leadership:
- Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers)
- Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals
- Drive architectural decisions and technical excellence across teams
- Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads
- Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives
Team Building & Talent:
- Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring
- Develop and execute talent acquisition strategy for the London site in partnership with recruiting
- Create career development frameworks and growth opportunities for engineers
- Foster technical mentorship and knowledge sharing across teams and sites
Cross-functional Collaboration:
- Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions
- Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration
- Contribute to company-wide infrastructure strategy and roadmap planning
- Facilitate knowledge transfer and best practice sharing across global teams
Qualifications:
Required
- 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles
- 3+ years of people management experience, including building and scaling teams
- Proven track record of establishing or significantly growing an engineering site or office
- Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation
- Experience with infrastructure supporting large-scale AI/ML systems, including:
- GPU infrastructure and orchestration
- ML training and inference pipelines
- Model serving and deployment at scale
- Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems
- Demonstrated ability to set technical vision and drive execution across multiple teams
- Excellent communication and stakeholder management skills
- Experience working in fast-paced, high-growth technology companies
- Passion for building inclusive, diverse, and high-performing teams
Preferred
- Experience at companies focused on AI/ML, search, or large-scale consumer applications
- Previous experience as a site lead, office lead, or similar multi-team leadership role
- Background in building infrastructure for LLM training or inference
- Contributions to open-source infrastructure or AI infrastructure projects
- Experience scaling teams from 0 to 20+ engineers
- Active involvement in the London or European tech community
- MBA or advanced technical degree
What Success Looks Like:
30 Days
- Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure
- Established relationships with key stakeholders across engineering, product, and leadership
- Initial hiring plan and culture strategy for London site established
- Help the Search, API, AI and Infra teams build out their hiring pipelines
90 Days
- Core infrastructure team established and ramping in London
- Clear technical roadmap and priorities defined for London-based teams
- Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs)
- London office actively participating in company-wide infrastructure initiatives
1 Year
- London site operating as a high-functioning hub with 15-30+ engineers
- Infrastructure teams delivering measurable impact on system reliability, performance, and scalability
- Strong talent brand established in London market with healthy hiring pipeline
- London recognized internally as a strategic site contributing to Perplexity's technical leadership
Why Join Perplexity
- Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company
- Work on cutting-edge AI infrastructure challenges at massive scale
- Shape the culture and technical direction of an entire office
- Competitive compensation including equity
- Comprehensive benefits package
- Flexible work environment
- Opportunity to make a significant impact on how millions of people access and interact with information
Location: London, United Kingdom (Hybrid)
Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations.
These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey.
The Integrated Campaigns Lead will build the function responsible for doing exactly that. You'll set Harvey's global integrated campaign strategy: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. You'll establish the campaign operating model, prove what works, and build the team and capabilities to scale it globally.
This is a strategic player-coach role with meaningful influence across the company. You'll shape go-to-market priorities alongside leadership across marketing, product, GTM, and you'll stay close enough to the work to write the message, understand the data, and improve the campaign when it matters.
WHAT YOU'LL DO
- Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue.
- Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible.
- Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences.
- Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs.
- Build the measurement system. Define the KPIs, dashboards, attribution signals, and operating cadence that connect campaign investment to audience and business outcomes.
- Build the team and operating model. Design how the campaigns function works, hire exceptional marketers, and develop them into strategic owners of audiences, programs, and business outcomes.
- Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement.
- Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization.
WHAT YOU HAVE
- 8+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS.
- A record of building and scaling. You've created teams, programs, or operating models and know how to introduce structure without introducing unnecessary process.
- Experience building and leading exceptional teams. You've hired, developed, and retained high-performing marketers.
- Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI.
- Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high.
- Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation.
- Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage.
- A player-coach operating style. You're comfortable setting strategy with senior leaders and equally comfortable opening the doc, digging into the dashboard, rewriting the brief, or working through the details with the team.
- Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows.
COMPENSATION
$196,000 - $269,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations.
These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey.
The Integrated Campaigns Lead will build the function responsible for doing exactly that.You'll set Harvey's global integrated campaign strategy: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. You'll establish the campaign operating model, prove what works, and build the team and capabilities to scale it globally.
This is a strategic player-coach role with meaningful influence across the company. You'll shape go-to-market priorities alongside leadership across marketing, product, GTM, and you'll stay close enough to the work to write the message, understand the data, and improve the campaign when it matters.
WHAT YOU'LL DO
- Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue.
- Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible.
- Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences.
- Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs.
- Build the measurement system. Define the KPIs, dashboards, attribution signals, and operating cadence that connect campaign investment to audience and business outcomes.
- Build the team and operating model. Design how the campaigns function works, hire exceptional marketers, and develop them into strategic owners of audiences, programs, and business outcomes.
- Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement.
- Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization.
WHAT YOU HAVE
- 8+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS.
- A record of building and scaling. You've created teams, programs, or operating models and know how to introduce structure without introducing unnecessary process.
- Experience building and leading exceptional teams. You've hired, developed, and retained high-performing marketers.
- Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI.
- Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high.
- Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation.
- Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage.
- A player-coach operating style. You're comfortable setting strategy with senior leaders and equally comfortable opening the doc, digging into the dashboard, rewriting the brief, or working through the details with the team.
- Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows.
COMPENSATION
$196,000 - $269,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Colombia; Honduras; Costa Rica; mexico, Mexico
Denver, Colorado, USA; We encourage applicants from all backgrounds to apply
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorВеликобритания, Ирландия; This role is open to candidates based in the UK or Ireland only; EMEA Remote
УдалённоWashington, D.C.; Virginia; New Hampshire; Vermont; Pennsylvania; Maryland; Rhode Island; Massachusetts; New Jersey; Connecticut; Delaware; New York; TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES:
Edinburgh, Scotland, United Kingdom; Leeds, England, United Kingdom; London, England, United Kingdom; fully remote candidates based in the United Kingdom
УдалённоleadЮАР; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Istanbul, Turkey; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds