Location: Rome, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
For our Tax Team in Rome, we are searching for talented and highly motivated recent graduates in Law.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
Italian Law Degree achieved within the last 6 months the latest and with a minimum score of 105/110.
You have had an experience abroad (e.g.: Erasmus).
High legal knowledge.
High level of English (Certificate C1). We also rate positively other foreign languages.
Vocation and motivation for practicing the legal profession.
Global mindset.
You are able to adapt to an international environment and eager to grow both professionally and personally with us.
Proficient use of Microsoft Office and familiarity with IT tools.
Benefits
• Enrollment in the firm's training plan.
• Competitive remuneration.
• A clearly structured career path.
• You will have access to Daisy, Dentons' proprietary AI tool.
• You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
• We offer half a year of permanence in the firm (6 months of internship). After this period of internship, you could be confirmed as a Trainee and have access to the following benefits:
- Welfare program.
- Personal Budget for Training.
- Agile Working (as per internal policy).
- Opportunity to perform pro bono legal assistance.
- Involvement in corporate events (e.g. annual Fee Earners Retreat).
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Diversity & Inclusion
Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
Location: India
ubject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Milan, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
For our Tax Team in Milan, we are searching for talented and highly motivated recent graduates in Law or Economics.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
Italian Law or Economics Degree achieved within the last 6 months the latest and with a minimum score of 105/110.
You have had an experience abroad (e.g.: Erasmus).
High legal knowledge.
High level of English (Certificate C1). Other foreign languages are a plus.
Vocation and motivation for practicing the legal profession.
Global mindset.
You are able to adapt to an international environment and eager to grow both professionally and personally with us.
Proficient use of Microsoft Office and familiarity with IT tools.
Benefits
Enrollment in the firm's training plan.
Competitive remuneration.
A clearly structured career path.
You will have access to Daisy, Dentons' proprietary AI tool.
You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
We offer half a year of permanence in the firm (6 months of internship). After this period of internship, you could be confirmed as a Trainee and have access to the following benefits:
- Welfare program.
- Personal Budget for Training.
- Agile Working (as per internal policy).
- Opportunity to perform pro bono legal assistance.
- Involvement in corporate events (e.g. annual Fee Earners Retreat).
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Location: Milan, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
For our Public Procurement Law Team (Public Law & Regulatory Department) in Milan, we are searching for a talented and highly motivated Law student for a 6-month curricular internship.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
You are a 5th year Law student with strong motivation for practicing the legal profession.
You have had an experience abroad (e.g.: Erasmus).
High legal knowledge.
High level of English (B2-C1 level).
Global mindset.
Proficient use of Microsoft Office and familiarity with IT tools.
Benefits
We offer a 6-month paid internship which will allow you to understand how a Law Firm works, with particular reference to the Public Law & Regulatory Team.
You will have the chance to participate in work groups and to support the designated lawyer in the regulatory and jurisprudential research related to the practice area.
You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Diversity & Inclusion
Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.
Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery.
🟩 What's in it for you:
Contribute to an interesting integration project at the intersection of the POS and hospitality industries
Apply your expertise in AWS and Python to build reliable data integration solutions
✅
Is that you?
5+ years of experience in Data Engineering
Hands-on experience with AWS services and AWS data products
Experience designing, developing, and maintaining data pipelines in AWS
Hands-on experience with data integration, transformation, and processing
Strong proficiency in Python
Strong SQL skills for data transformation and analysis
Strong problem-solving, analytical, and troubleshooting skills
Strong communication skills and ability to discuss technical matters with clients
Adaptability and effective time management skills
Upper-Intermediate+ English level
Desirable:
Experience with Snowflake, particularly Snowflake data apps
Familiarity with GCP services
Knowledge of JavaScript and frontend development
Experience with Java or Scala
Experience in the POS domain
🧩
Key responsibilities and your contribution
In this role, you'll help connect data across systems and build solutions that support the client's integration needs.
Develop and maintain data pipelines to support data integration between POS systems and data platform
Work with AWS services and data products to build and support data integration solutions
Use Python and SQL to support data processing and transformation
Work on database integrations and reporting solutions
Collaborate with the Tech Lead and other engineers to implement and deliver data solutions
Communicate with client stakeholders on technical matters as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Remote.KZ, Kazakhstan
We are looking for a motivated Information Security Specialist Intern to support the InfoSec team with vulnerability management, risk assessments, compliance tasks, and security assurance activities while building practical cybersecurity experience.
This project gives you hands on exposure to core cybersecurity practices in a professional InfoSec team. You will contribute to vulnerability management, compliance support, and risk assessment activities while learning from experienced security specialists.
Support vulnerability management activities by reviewing scan results and tracking remediation
Follow up with system owners on remediation progress
Help prepare responses to client and vendor security questionnaires
Assist with risk assessments of tools vendors and internal processes
Help maintain security documentation including policies guidelines checklists and audit evidence
Support compliance activities such as SOC 2 by collecting and organizing audit evidence
Monitor security advisories and CVEs and help assess their relevance to the environment
Understanding of cybersecurity concepts including the CIA triad vulnerabilities threats risk and access control
Familiarity with networking operating systems and web application basics
Interest in security frameworks and standards including ISO 27001 SOC 2 NIST and OWASP
Good written and spoken English
Hands on experience with vulnerability scanners including Nessus OpenVAS or Qualys
Knowledge of CVSS and vulnerability prioritization
Basic scripting skills in Python PowerShell or Bash
Cloud basics in AWS Azure or GCP
Security certifications or courses such as Security+ CEH or similar
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised.
Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams.
KEY RESPONSIBILITIES
Run the hosted estate
Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change.
Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed.
Run disaster recovery tests on schedule and fix what they find.
Keep runbooks and operational documentation current.
Cloud services and cost
Manage our cloud subscriptions and services for hosted customers, mainly Azure.
Track and control cloud spend for each customer, and flag cost or capacity issues early.
Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions.
Build and configure
Build and configure new customer environments to approved reference architectures, using infrastructure as code.
Work with the Kubernetes Engineer to run and improve our container platform.
Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments.
Customers
Be the technical contact for hosted customers on their environment, availability and service levels.
Report on availability, incidents and performance against hosting service levels.
Onboard new hosted customers smoothly, working with Delivery and Client Success.
Lead and improve
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them.
Automate repetitive work, and improve monitoring and alerting.
Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead.
Requirements
Essential
Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level).
Hands-on infrastructure as code, using Terraform, Bicep or similar.
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service.
Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL).
Backup, disaster recovery and monitoring tooling in practice, not just in theory.
Comfortable talking to customers about their service, and calm under incident pressure.
Able to work effectively as part of a remote team spread across time zones.
Desirable
Experience of performance or load testing tools.
Cloud cost management or FinOps experience.
Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments.
Some experience leading or mentoring an engineer.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
Hosting service levels met and reported to every hosted customer.
Patching and backups on schedule across the estate, with disaster recovery tested and documented.
Cloud spend known for each customer, with no surprises.
New customer environments built through infrastructure as code, to reference designs.
Fewer repeat incidents, and runbooks the wider Support team can use.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,500–$3,500 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware.
When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it.
This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong.
HOW THE ROLE WORKS
A few points to be clear on:
You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure.
You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs.
You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing.
You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity.
You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products.
You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests
KEY RESPONSIBILITIES
Infrastructure and deployment design
Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases.
Design for availability and resilience: high availability, load balancing, failover and disaster recovery.
Review and sign off infrastructure design for each customer deployment and any significant change to it.
Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not.
Sizing and performance
Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed.
Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models.
Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence.
Investigate infrastructure-related performance problems in live customer environments when escalated.
Cloud infrastructure and commercials
Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure
Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders.
Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers.
Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models.
Customers and pre-sales
Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices.
Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content.
Process and compliance
Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act.
Help build the Drata knowledge base for responses to compliance and security questionnaires
Requirements
Essential
Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud.
A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data.
Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure.
Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS.
Hands-on experience with containers, Kubernetes and infrastructure as code.
A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice.
The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”.
English fluency
Desirable
Experience sizing infrastructure for high-volume batch and document-processing workloads.
Experience of GPU and other infrastructure for AI workloads, including locally hosted models.
Experience of ISO 27001 or SOC 2 environments.
Experience working remotely across countries, languages and time zones.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following.
Signed-off reference deployment designs for each product, for hosted and on-premise.
A repeatable performance-test approach for deployment configurations, running with each product team.
Cost-to-serve known for every hosted customer, feeding hosting and licence pricing.
Disaster recovery designs tested for hosted customers, with the results documented.
Fewer escalations caused by under- or over-sized deployments.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,500–$4,300 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Limassol, Cyprus
The Vault is growing fast. Our client base is expanding, and we are building out our Back Office department to scale with it. We are looking for a
Senior Back Office Officer
who wants to be part of this build-up from the start: someone who will not only run day-to-day operations, but also shape how the department works, set up processes, and drive them forward.
You will work closely with the Head of Back Office and have real influence on how our processes, controls, and systems look as the team grows. As the department develops, you will also help onboard and guide new team members.
What you will do
Drive and build the processes:
Help build the Back Office department: design, document, and improve procedures and controls together with the Head of Back Office
Identify bottlenecks as volumes grow, and propose and implement solutions
Contribute to automation projects and the development of internal back-office systems
Guide and mentor junior team members, including onboarding and day-to-day support
Run the operations:
Execute and monitor back-office processes for the Digital Assets business
Process client orders and conduct settlements in cryptocurrency and fiat
Maintain accurate and up-to-date customer profiles
Keep records for client and proprietary post-trade processing and digital asset payments
Perform daily and monthly reconciliations, investigate discrepancies, and report to management on time
Prepare and deliver accurate, transparent client reports
Prepare and submit regulatory reports under CASP and MiCAR frameworks within agreed deadlines
Act as a point of contact for external parties and communicate with clients and colleagues on orders and operational matters
Keep internal systems and records aligned with regulatory standards and business needs
Take on ad-hoc tasks and operational challenges with accountability and initiative
Requirements
University degree in Finance or a related field
Proven experience (e.g. 3+ years) within back-office operations, ideally within the digital assets or broader financial industry
Knowledge of regulatory frameworks, practices, and principles within the financial industry
Experience in preparing and submitting regulatory reports to CySEC or similar authorities
Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
High computer literacy and confidence in working with various systems
A proactive mindset with the ability to balance execution and process improvement
Good command of English
You will have an advantage if you have:
Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
CySEC certificate
Experience working with record keeping in regulated business
Experience mentoring or training colleagues
Benefits
Competitive salary
Annual performance bonus
Visa support
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
14 working days of paid sick leave per calendar year
Work permit sponsorship and full support with all related arrangements
The opportunity to participate in corporate sports activities and events, and receive corporate gifts
Location: Kazakhstan; Azerbaijan; Uzbekistan; Moldova; Tajikistan; Armenia
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a
On-Call Infrastructure Engineer (DevOps)
to join our team and provide exceptional customer support.
About the client
Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing.
Engagement details
This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability.
Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone
Monitor email and alerts throughout the coverage window
Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work
Begin troubleshooting and resolution promptly
Only time spent actively working on incidents or requests is paid; standby time is unpaid
Responsibilities
Investigate and resolve production infrastructure incidents
Troubleshoot AWS, Linux, Docker, and MySQL environments
Diagnose and resolve MySQL replication issues
Restore service availability and document resolution steps
Perform root cause analysis where required
Responsibilities
Investigate and resolve production infrastructure incidents
Troubleshoot AWS, Linux, Docker, and MySQL environments
Diagnose and resolve MySQL replication issues
Restore service availability and document resolution steps
Perform root cause analysis where required
Requirements
AWS EC2 administration
CloudWatch
Linux administration, particularly Ubuntu
Docker and Docker Compose
MySQL administration
MySQL replication troubleshooting
Production incident response
On-call support experience
Application Load Balancers
CloudFront
Strong operational troubleshooting skills
Strongly Preferred
Terraform
Packer
Percona PMM
PagerDuty
Site24x7
Backup and recovery operations
Root Cause Analysis (RCA)
AWS infrastructure troubleshooting
Nice to Have
Java application troubleshooting
PHP application troubleshooting
Prometheus
Grafana
Datadog
New Relic
High-availability MySQL design
Observability architecture
УдалённоKazakhstan; Azerbaijan; Uzbekistan; Moldova; Tajikistan; Armenia; Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone
Location: New York, United States
Are you passionate about making a difference in mental health? Join Intellect as a Clinical Provider, where you’ll play a vital role in supporting clients on their journeys toward better mental health and personal growth through our cutting-edge telehealth platform.
This freelance, remote role offers complete flexibility, allowing you to set your own business hours. It’s a perfect opportunity to complement your current job or private practice. While we prefer local candidates, we’re open to professionals from diverse locations who are aligned with our mission.
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications: Master’s degree in Counseling or Clinical Psychology
Experience: A minimum of 300 clinical hours post-master’s degree
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
License: Must hold valid and active license applicable to Ne York State
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
Flexibility: Openness to occasional onsite work, if necessary, is a plus
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Mexico; Serbia; Brazil; Spain; Ecuador
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to CO-Founder. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: Ukraine; Poland; Romania; Spain; Portugal; Croatia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a
Senior ML & AI Engineer
to join us as part of our team.
About the role
PitchBook’s Machine Learning Engineer is responsible for using machine learning, statistical modeling, and natural language processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role will also serve as a resource and mentor for junior members of the team. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team.
About the project
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more.
Team
1 EM, 6 ML Engineers
Work Environment
The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology.
As a qualified expert, You will
Work with GenAI & LLMs:
Design, develop, and fine-tune generative AI models using transformer architectures. Implement advanced techniques to create practical solutions for real-world challenges.
Use Modern Toolkits:
Leverage frameworks like LangChain, LangGraph, and LangSmith to build automated pipelines and intelligent agents. Integrate these tools with vector databases for efficient similarity search and real-time analysis.
Extract Data Insights:
Process and analyze large volumes of unstructured data using embeddings and statistical modeling to identify meaningful insights.
Build Scalable Systems:
Collaborate with cross-functional teams to create production-grade ML systems that handle real-time, high-volume data processing.
Mentor & Lead:
Act as a mentor for junior team members and stay updated on trends in Agentic AI, transformer models, and generative systems.
Collaborate &
Communicate
:
Work with Product and Engineering teams to improve data management and support innovation. Present complex analyses clearly and effectively.
Tech Stack & Focus Areas:
Work with generative AI and transformer models, integrating frameworks like LangChain, LangGraph, and LangSmith to automate workflows and build intelligent systems. Use PyTorch, Scikit-Learn, and Spacy to build NLP pipelines. Implement vector databases for high-dimensional data embeddings and develop hybrid models to extract insights from diverse data sources.
We’re looking for you if you have
Educational Background:
You hold a Bachelor’s or Master’s degree in Computer Science, Machine Learning, Statistics, or a related field.
Experience:
You bring 5+ years of production experience in the ML field, with a track record in developing transformer-based models and deploying them in scalable systems.
Technical Expertise:
Proficient in Python and machine and deep learning frameworks like TensorFlow, PyTorch, ScikitLearn, Spacy or other.
Experienced in natural language processing and modern LLM based techniques.
Experience with full ML lifecycle, data preprocessing, training, evaluation stages and monitoring techniques
Skilled with SQL and data extraction methods.
Innovative Thinker:
You thrive on solving complex problems and are always exploring new trends in Generative AI.
Collaborator & Communicator:
You’re an excellent communicator able to collaborate and express your thoughts in a professional manner to team members, other engineering teams and stakeholders.
Domain Knowledge:
Exposure to financial services, investment banking, venture capital, or private equity is nice to have.
Languages: English
—Upper-Intermediate or higher;
Ukrainian
—fluent/native
.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work.
Embrace the opportunity for personal and professional growth
Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more.
Be among like-minded people
Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program.
Interview steps
Interview with the recruiter
Technical interview (up to 90 min)
System Design interview (up to 45 min)
Behavioral Round with Product Manager (45 min)
Final interview with Engineering Manager (30 min)
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a DevOps Engineer to join our team and help build scalable, secure infrastructure for a global provider of technology and digital merchandising solutions. In this role, you’ll work across cloud and distributed Linux environments, manage CI/CD pipelines using GitLab, and develop robust monitoring capabilities for cloud systems and IoT devices. You’ll apply DevOps best practices, drive infrastructure automation, and collaborate with engineering teams to support reliable, efficient software delivery.
🟩 What's in it for you:
Join a global technology company delivering digital merchandising solutions across 50+ markets
Work on complex infrastructure spanning cloud services, distributed Linux systems, and IoT devices
Tackle hands-on challenges in CI/CD, infrastructure automation, and observability using modern DevOps tools
✅
Is that you?
4+ years of DevOps/SRE experience, with strong AWS and Linux systems engineering skills
2+ years of experience supporting product-focused engineering teams
Strong GitLab CI/CD skills, including pipeline management and workflow automation
Hands-on experience supporting large-scale distributed Linux systems
Proficiency with Terraform, Docker, Kubernetes, and cloud platforms
Strong scripting skills in Bash, Python, Go, or similar languages
Familiarity with IoT device management and observability tools like Sumo Logic, New Relic, or CloudWatch
Experience designing resilient IoT observability and edge-device monitoring solutions
Experience with architectures combining microservices and serverless functions
Experience evaluating and adopting DevOps tools, with a strong understanding of IaC, automation, and templating
Strong systems thinking, commitment to security and observability, and the ability to lead incident response and continuous improvement
Desirable:
Experience with Ubuntu Linux
🧩
Key responsibilities and your contribution
In this role, you’ll help develop, operate, and improve critical infrastructure.
Build, maintain, and optimize GitLab CI/CD pipelines for reliable, efficient software delivery
Design and manage scalable AWS infrastructure for distributed Linux environments
Build and support observability solutions, including real-time monitoring and alerting for IoT devices
Implement infrastructure as code (IaC) to create reproducible, scalable environments
Help maintain high availability across distributed Linux systems
Collaborate with engineering teams to strengthen DevOps practices and drive platform improvements
Research best practices and evaluate DevOps tools to recommend solutions that meet business needs
Provide technical guidance to clients, internal stakeholders, and less experienced team members
Lead incident response and continuous improvement efforts
Interested? Find out more:
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How to Join Us
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📈 Our website
💻 IG Page
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УдалённоEgypt
УдалённоIndia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.