Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
Checkout.com http://Checkout.com is scaling a multi-cloud environment at pace, and security architecture is central to how we do it safely.
As Senior Cloud Security Engineer, you'll work closely with Engineering, GRC, Technology Risk, and Security Operations to embed security into every design decision and to make sure we can see what's happening across the estate once it's live.
You'll help embed security within the design phase and ongoing operations of our multi-cloud posture, define guardrails and policy-as-code standards, and support the strengthening of our SIEM and detection capability. You'll take on the most complex and ambiguous cloud security challenges in the business, and hold engineers to best practices.
This isn't a tool-monitoring role. You're here to lead security-by-design, set best-practice standards, and raise the bar.
What You'll Be Doing
- Develop and enforce reference security architectures, patterns, and blueprints for secure cloud adoption across AWS, Azure, and GCP.
- Conduct security assessments for new cloud services, defining preventative and detective controls (via security guardrails) to maintain secure posture and detect drift.
- Partner with Engineering teams to embed security guardrails early in design, ensuring compliance and resilience without adding friction.
- Evaluate engineering and platform architecture proposals, identifying security gaps and seeing remediation through to completion.
- Document and uphold secure-by-design principles and architecture governance, and enforce policy-as-code frameworks aligned with NIST, CIS, and PCI DSS.
- Set the monitoring scope and priorities for CNAPP/CSPM tooling (e.g. Wiz or equivalent), defining which misconfigurations and vulnerabilities matter most against CIS, NIST, and PCI DSS benchmarks, and holding engineering teams accountable to remediation outcomes.
- Work with Security Operations to shape cloud logging and detection requirements, ensuring our SIEM has the right visibility across the estate.
- Collaborate with senior stakeholders to articulate security risks and mitigations in terms that support business decision-making.
Skills and Experience We're Looking For
We're looking for someone with strong technical expertise and a genuine passion for security. Here's what we need:
- Risk-based decision-making and adherence to regulatory and internal security standards (PCI DSS, NIST, SOC 2, ISO 27001, CIS).
- Broad knowledge across security domains and their capabilities within AWS, Azure, and GCP, with 6+ years' hands-on experience and SME depth in at least one platform.
- Kubernetes (EKS/AKS/GKE), API security, and IaC security (e.g. Terraform, CloudFormation, ARM templates).
- Securing user and non-user access at scale, including Azure Policy and cloud-native IAM controls.
- Demonstrated ability to provide clear, security-focused guidance, combined with excellent communication and senior-stakeholder engagement skills, and experience mentoring other engineers.
Nice to Have
- CISSP, CCSP, or equivalent certifications.
- AZ-500, AWS Certified Security, Google Professional Cloud Security Engineer, or equivalent cloud security certification.
- Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect.
- Experience integrating ATT&CK Navigator into SOC workflows.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.
Responsibilities
In this role, you’ll:
Servicing the fastest growing customers in the region.
Growing our revenue and gross profit share of wallet within your key account list.
Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
Maintaining the highest levels of customer satisfaction.
Create pricing proposals, negotiating terms and managing the contract process.
Selling solutions to a technical and business audience.
Building trust and mutual respect with technical customers and peers.
Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Balancing challenging priorities and handling multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Native or bilingual proficiency in both English and Hebrew
6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
History of working with accounts ranging from large multinational enterprise customers to SMB.
Demonstrated success by achieving quota on a consistent basis.
Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
Desired:
Ideally, you also have experience selling both to a business and technical audience.
Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
Location
The position will be based in the United Kingdom, Spain or Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Buyer - Directs for an operational procurement role focused on P2P execution, supplier communication, and tactical sourcing support across Humanoid’s direct material commodity. The role supports the SCM Lead, you will partner with teams in London, Boston, and Vancouver in delivering continuity of supply, cost performance, and operational excellence across Mechanical, Electronics, Electromechanical, Cables & Harnessing, and Software commodities
WHAT YOU'LL DO
- Conduct market research to identify cost‑saving opportunities and understand price trends and supply risks.
- Support sourcing initiatives, including RFx processes, negotiations, and contract execution.
- Drive cost, lead‑time, and efficiency improvements with measurable KPIs.
- Capture business requirements and translate them into clear commercial packages.
- Negotiate optimal commercial terms (pricing, payment terms, lead times, Ts & Cs).
- Conduct price analysis and cost‑breakdown validation to ensure fair and equitable pricing.
- Process requisitions and purchase orders in line with procurement policies.
- Maintain accurate PO and supplier data within SAP and associated systems.
- Resolve supplier performance issues, discrepancies and understand the escalation process
- Communicate to internal stakeholders as appropriate.
- Minimize risk to continuity of supply by carrying out supplier risk assessments for the portfolio’s suppliers and implementing corrective actions as required.
- Support continuous improvement of procurement processes, documentation, and tools.
- Deliver KPI’s relating to cost, cash, quality, service and continuity of supply for the commodity proposals.
- Run MRP (SAP) and ensure timely availability of direct goods and services.
- Experience of implementing Supplier Relationship Management techniques / tools with suppliers (RMMs, Score Cards, Monthly Performance Reviews (MPRs), Communications Plans, Risk Management, DnB report, Sanctions list etc.)
- Support Production, Engineering, Quality, and Planning teams to meet manufacturing needs.
- Directly support the SCM Lead in the regional area
This role supports the Commodity teams in sourcing activities but does not own commodity strategy or supplier selection decisions
WHAT WE'RE LOOKING FOR
- 3+ years of direct procurement experience, ideally in manufacturing, robotics, technology, aerospace/defense or automotive.
- Proven experience working within scaling direct procurement functions.
- Degree in Business, Law, Engineering, or related field.
- APICS/ASCM CPIM or ISM-CPSM certification desirable.
- Strong understanding of contract law, commercial terms, and negotiation frameworks.
- Awareness of export controls (including EAR) relevant to robotics and technology.
Technical Skills
- Proficient in Google Workspace, Slack, and database management.
- Experience with MRP/ERP systems; SAP essential.
- Good analytical, numerical, and planning capabilities
- A good understanding of the Legal Aspects associated with contracting within the Robotics industry
- Procure-2-Pay and tactical procurement experience (Essential) across the following direct commodities pillars
- Mechanical Systems
- Electronics & Electrical
- Electromechanical Systems
- Cables & Harnessing
- Software & Digital Licensing (P2P support)
Behavioral Skills
- Good negotiation, influencing, and stakeholder‑management skills.
- Ability to work cross‑functionally in a fast‑paced, engineering‑driven environment.
- Highly organized, adaptable, and able to manage shifting priorities.
- Professional, motivated, and able to operate autonomously.
WHAT WE OFFER
- Competitive hourly rate, based on experience
- Office perks: free breakfasts, lunches, snacks, and regular team events
- Collaboration with top-tier engineers, researchers, and product experts in robotics
- Startup culture prioritizing speed, transparency, and minimal bureaucracy
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow.
Why you’ll love this role
Ownership:
You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users.
Learning and Growth :
You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment.
Innovative Culture:
You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what.
What you’ll do
Own and Ship Features:
Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages.
Build for Production:
Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior.
Test and Review:
Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk.
Operate What You Build:
Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it.
Leverage AI:
Use AI productively in daily work, validate what it produces, and understand where its limitations matter.
On Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Backend Fundamentals:
Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals.
Adaptability:
Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language.
Feature Ownership:
The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time.
Practical Judgment:
Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling.
Clear Communication:
Strong written communication and effective collaboration in a remote, asynchronous environment.
AI Fluency:
Practical experience with AI coding tools, including the ability to review and correct what they generate.
Helpful experience
Production Go services, APIs, concurrency, profiling, or gRPC.
Docker, Kubernetes, Helm, CI/CD, or cloud deployment.
Rust, particularly for systems, security, performance, or platform work.
PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows.
Observability using metrics, logs, traces, dashboards, and alerts.
Contributing to a modular monolith, bounded context, shared component, or independently operated service.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability.
This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups, bringing subject matter expertise, and you will do it without relying on formal authority.
Why you’ll love this role
Leverage:
Your work multiplies across teams. The platforms, standards, and architectural decisions you lead determine how quickly everyone else can ship.
Genuinely Hard Problems:
You’ll lead the modernization of a large monolith toward modular, reusable, appropriately independent systems — at the scale of a platform used by millions of users.
Influence Without Bureaucracy:
You’ll shape technical direction across teams through clear written proposals and decision records, and partner with Product and Engineering leadership on platform roadmap and investment trade-offs.
Frontier AI Work:
You’ll lead adoption of AI-assisted and agentic engineering workflows and define the review, quality, security, and privacy guardrails that make them safe to rely on.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
What you’ll do
Lead Cross-Cutting Initiatives:
Lead the technical design and delivery of large backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups.
Own Architecture Strategy:
Drive modular backend, service, data, and platform architecture. Lead modernization of the monolith and legacy backends toward modular, reusable, and appropriately independently operated systems — while preventing fragmentation and service sprawl.
Set the Standards:
Define and improve standards for APIs, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability — plus the build, test, deploy, release, rollback, and production-readiness practices needed to operate modular features safely.
Establish Shared Patterns:
Create the patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation. Establish Go service patterns and Kubernetes operating practices where they matter to our production estate, and guide Rust adoption where it solves a real systems, security, performance, or supply-chain problem.
Own What You Build in Production:
Take part in on-call and incident response for the systems your teams own, act as a technical escalation point during complex incidents, and turn what you learn into architectural and operational improvements that prevent recurrence.
Influence and Partner:
Shape technical direction across teams without formal authority, and partner with Product and Engineering leadership on platform-level roadmap decisions and investment trade-offs.
Grow Engineers:
Mentor Senior and Intermediate engineers, shepherd technical debt reduction and reusable patterns that improve throughput, and raise the technical capability of the wider team.
Lead AI Adoption:
Lead team-level adoption of AI-assisted and agentic workflows, including the quality, security, privacy, and operational guardrails, and help engineers direct, validate, reject, and course-correct agent output.
On-Call Support:
Take part in on-call or operational support where your team's ownership model requires it.
What you’ll bring
Cross-Team Technical Leadership:
A sustained record of technical leadership across more than one team or a broad product area.
Deep Architecture Experience:
Deep backend architecture and production experience in complex applications, services, or platforms, including scaling or governing APIs, service platforms, data systems, modular monoliths, or shared backend components.
Modularization in Production:
Experience modernizing a monolith or legacy backend architecture in production, and with modular architecture such as bounded contexts, package encapsulation, ports and adapters, service extraction, event-driven boundaries, or an equivalent approach.
Influence Without Authority:
A strong ability to create alignment through clear written proposals and decision records, so decisions are documented, understood, and adopted without constant escalation.
Product Judgment:
The ability to balance customer outcomes, delivery speed, technical health, reliability, and long-term platform investment.
Mentorship:
Experience mentoring engineers and shaping standards through code review, documentation, and example.
Agentic AI Leadership:
Production experience with AI-assisted or agentic engineering workflows, including the ability to evaluate and improve how a team adopts them.
Helpful experience
Go services and APIs at scale.
Kubernetes and cloud-native operations, including deployment, scaling, observability, rollback, and production readiness.
Rust adoption or production ownership for systems, security, performance, or platform components.
Ruby/Rails modularization and large-monolith modernization.
PostgreSQL scaling, data partitioning, queues, messaging, or distributed systems.
Security-sensitive product or software supply chain engineering.
Experience across SaaS, single-tenant, self-managed, or air-gapped deployment constraints.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a member of the EMEA Talent Acquisition team focused on Corporate and Go-To-Market hiring, you will be instrumental in building and scaling Mistral's EMEA-based teams across both corporate functions and revenue-generating roles. Joining early means you'll help shape our recruitment strategy and operations, partnering closely with leaders across Corporate functions (Finance, Legal, People, Operations, Marketing, Communications) and GTM functions (Sales, Pre-Sales/Solutions, Partnerships, Customer Success, and Revenue Operations). Your work will directly influence Mistral's commercial and operational success by ensuring we find and engage exceptional operators who will drive Mistral's growth across the EMEA region. In this role, you'll also foster a strong candidate experience and help establish recruiting best practices as we expand across multiple EMEA markets.
WHAT YOU WILL DO
STAKEHOLDER PARTNERSHIP
- Partner deeply with Corporate and GTM leaders — from CRO and VP Sales to Finance, Legal, and People leadership — to understand hiring needs, define role specs, and identify the right talent across multiple EMEA markets.
- Own full-cycle recruitment across Corporate and GTM functions: Sales, Finance, Legal, People/HR, Marketing, and Communications roles.
- Advise hiring managers on market mapping, leveling, comp positioning, and the competitive landscape for EMEA talent, accounting for local market nuances, benchmarking, and statutory differences across countries.
- Translate the nuances of each role into compelling, accurate, and locally relevant candidate outreach.
END-TO-END RECRUITMENT
- Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, high-volume roles across Corporate and GTM.
- Source passive and active candidates across EMEA talent pools, particularly in AI/ML, open-source software, enterprise infrastructure, and regional corporate markets.
- Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations.
- Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for senior talent across multiple geographies and languages.
- Navigate cross-border hiring complexity, including relocation, remote-friendly offers, and country-specific employment frameworks.
CANDIDATE EXPERIENCE & SELLING MISTRAL
- Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory.
- Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and enterprise credibility — to differentiate us against better-known competitors.
- Provide candidates with real insight into our GTM motion, corporate operations, growth plans, and the specific impact of their role.
- Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome.
RECRUITING OPERATIONS & DATA-DRIVEN IMPROVEMENT
- Develop and refine recruiting processes, tools, and documentation to improve outcomes and efficiency.
- Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role, offer acceptance rates) and propose targeted solutions.
- Build and maintain market maps, competitive intel, and talent pools for key EMEA Corporate and GTM segments.
- Standardize interview rubrics, scorecards, and debrief practices across EMEA hiring teams, while respecting local market and language differences.
RAISING THE BAR
- Collaborate with Corporate and GTM leadership and the broader Talent team to continuously elevate our hiring standards.
- Contribute to defining and evolving our EMEA talent acquisition strategy as we scale from early team to a mature, multi-region organization.
- Partner on employer-brand and outbound sourcing initiatives that position Mistral as a destination for top Corporate and GTM talent in EMEA.
WHAT WE'RE LOOKING FOR
- 6+ years of recruiting experience, including 2+ years in a startup or high-growth B2B SaaS/infrastructure company, with a focus on Corporate functions and/or Sales/GTM roles.
- Demonstrated ability to independently hire across the full GTM stack — from Enterprise AE’s to GTM leadership — as well as key Corporate functions (Finance, Legal, People, Marketing, Operations).
- Deep network and sourcing expertise in EMEA talent markets, particularly in AI/ML, open-source, developer tools, or enterprise software.
- Track record of hiring in competitive, candidate-scarce markets where candidates have multiple offers, including cross-border and multi-language hiring.
- Experience working across multiple EMEA markets and comfort with country-specific comp, benefits, and employment nuance.
- Willingness to work on other roles as needs come up.
- Comfort navigating ambiguity and switching between strategic planning and hands-on execution.
- Strong written and verbal communication skills, with the ability to influence peers and senior stakeholders without direct authority.
- Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate spanning two function families.
- Professional experience with modern recruiting tools such as Ashby.
- Familiarity with the AI/ML landscape and the ability to credibly discuss frontier model capabilities with technical GTM and corporate candidates.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Washington based hires: Estimated annual salary of $202,000 - $278,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Los Angeles, CA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For California based hires (Except San Francisco): Estimated annual salary of $202,000 - $278,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco; New York City
Workplace: Hybrid
We're looking for a Growth Brand Designer to sit at the intersection of brand craft and growth performance. You'll be the designer who makes Perplexity's highest-volume, highest-leverage marketing surfaces — paid ads, social, lifecycle email, and campaign assets — look unmistakably Perplexity while actually moving the numbers.
This is a shipping role, but it's equally a thinking role. Strategic concepting is a big part of the job: you'll sit with the Growth team as an ideator — generating campaign concepts, testing hypotheses, and shaping the creative strategy behind the work — not just executing briefs handed to you. The ideas you bring to the table matter as much as the assets you ship.
You'll produce a steady stream of ad and campaign creative across formats and channels, then work with Growth to read the results and iterate. You care about conversion and craft in equal measure: you'd never ship an off-brand asset to win a test, and you'd never hide behind polish when the data says a concept isn't working.
You'll report into the Brand/Creative Studio team and work closely with Growth, Product Marketing, Brand, and our motion and web designers.
WHAT YOU'LL DO
- Drive strategic concepting for growth campaigns — bring original ideas, angles, and creative territories to the table, and shape the brief rather than just receiving it
- Operate as a true ideation partner to the Growth team: co-develop campaign strategy, propose test hypotheses, and pitch concepts that open up new creative directions
- Own the design of growth creative end-to-end — paid social and display ads, campaign assets, and lifecycle email — from concept to shipped asset
- Design for volume and velocity: build variant sets, test hypotheses, and iterate on winners with the Growth team using real performance data
- Turn product launches and GTM campaigns into ad creative that lands on every channel it runs — static, animated, and everything in between
- Build and maintain scalable ad and email templates so high-frequency asset production stays fast and on-brand
- Partner with Brand to keep visual consistency across every growth touchpoint as our brand system evolves
- Collaborate with our motion designer and web designer so campaigns feel cohesive from the first ad impression to the landing page
- Bring a strong point of view on what makes performance creative great — and push back when a "best practice" would cheapen the brand
WHAT WE'RE LOOKING FOR
- A strong portfolio of growth and brand design work — paid ads, social campaigns, lifecycle email, campaign systems — that shows both craft and results
- Proven strategic concepting ability: you can show campaigns where the idea was yours, not just the execution, and articulate the thinking behind them
- Excellent visual design skills with a clear sense of brand, typography, layout, and composition
- Hands-on experience designing performance creative at a consumer or prosumer tech company, including working directly with growth or performance marketing teams
- Fluency reading creative performance data (CTR, conversion, hook rates) and translating it into design decisions
- Ability to work fast, manage a high volume of deliverables across channels, and iterate quickly without dropping the quality bar
- Fluency in Figma and the Adobe Creative Suite
- An instinct for building repeatable systems — templates, variant frameworks, asset kits — rather than one-off files
- 5+ years of industry experience
NICE TO HAVE
- Motion design skills — animated ads, short-form video for social, or After Effects fluency
- Familiarity with ad platform specs and constraints (Meta, Google, TikTok, X, YouTube) and how they shape creative decisions
- Experience using AI-assisted design and image-generation workflows to scale creative output
- Copywriting instincts — you can tighten a headline when there's no writer in the room
Location: San Francisco; New York City
Workplace: Hybrid
We're looking for a Growth Brand Designer to sit at the intersection of brand craft and growth performance. You'll be the designer who makes Perplexity's highest-volume, highest-leverage marketing surfaces — paid ads, social, lifecycle email, and campaign assets — look unmistakably Perplexity while actually moving the numbers.
This is a shipping role, but it's equally a thinking role. Strategic concepting is a big part of the job: you'll sit with the Growth team as an ideator — generating campaign concepts, testing hypotheses, and shaping the creative strategy behind the work — not just executing briefs handed to you. The ideas you bring to the table matter as much as the assets you ship.
You'll produce a steady stream of ad and campaign creative across formats and channels, then work with Growth to read the results and iterate. You care about conversion and craft in equal measure: you'd never ship an off-brand asset to win a test, and you'd never hide behind polish when the data says a concept isn't working.
You'll report into the Brand/Creative Studio team and work closely with Growth, Product Marketing, Brand, and our motion and web designers.
WHAT YOU'LL DO
- Drive strategic concepting for growth campaigns — bring original ideas, angles, and creative territories to the table, and shape the brief rather than just receiving it
- Operate as a true ideation partner to the Growth team: co-develop campaign strategy, propose test hypotheses, and pitch concepts that open up new creative directions
- Own the design of growth creative end-to-end — paid social and display ads, campaign assets, and lifecycle email — from concept to shipped asset
- Design for volume and velocity: build variant sets, test hypotheses, and iterate on winners with the Growth team using real performance data
- Turn product launches and GTM campaigns into ad creative that lands on every channel it runs — static, animated, and everything in between
- Build and maintain scalable ad and email templates so high-frequency asset production stays fast and on-brand
- Partner with Brand to keep visual consistency across every growth touchpoint as our brand system evolves
- Collaborate with our motion designer and web designer so campaigns feel cohesive from the first ad impression to the landing page
- Bring a strong point of view on what makes performance creative great — and push back when a "best practice" would cheapen the brand
WHAT WE'RE LOOKING FOR
- A strong portfolio of growth and brand design work — paid ads, social campaigns, lifecycle email, campaign systems — that shows both craft and results
- Proven strategic concepting ability: you can show campaigns where the idea was yours, not just the execution, and articulate the thinking behind them
- Excellent visual design skills with a clear sense of brand, typography, layout, and composition
- Hands-on experience designing performance creative at a consumer or prosumer tech company, including working directly with growth or performance marketing teams
- Fluency reading creative performance data (CTR, conversion, hook rates) and translating it into design decisions
- Ability to work fast, manage a high volume of deliverables across channels, and iterate quickly without dropping the quality bar
- Fluency in Figma and the Adobe Creative Suite
- An instinct for building repeatable systems — templates, variant frameworks, asset kits — rather than one-off files
- 5+ years of industry experience
NICE TO HAVE
- Motion design skills — animated ads, short-form video for social, or After Effects fluency
- Familiarity with ad platform specs and constraints (Meta, Google, TikTok, X, YouTube) and how they shape creative decisions
- Experience using AI-assisted design and image-generation workflows to scale creative output
- Copywriting instincts — you can tighten a headline when there's no writer in the room
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Houston, TX
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Abidjan, Ivory Coast
LA SANTÉ N'ATTEND PAS.
Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre.
Nous existons pour mettre fin à cette attente.
Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution.
En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030.
Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays.
⭐️ LA FINANCE CHEZ ALAN ⭐️
La Finance chez Alan, c’est l’équipe qui bâtit le socle financier permettant de piloter une assurance santé digitale en pleine croissance, sur des marchés où presque tout reste à construire.
Le cœur de nos responsabilités : produire une information financière fiable pour chacune de nos entités, tenir des comptes toujours prêts pour la clôture, et donner à l’entreprise les chiffres sur lesquels elle peut s’appuyer pour décider. Au quotidien, cela signifie tenir la comptabilité, saisir un volume important d’opérations sans jamais rogner sur la qualité, piloter les clôtures et pousser l’automatisation pour aller toujours plus vite.
Nous réunissons une diversité de profils :
- Des profils qui structurent : définition du modèle de reporting, des normes et des processus financiers,
- Des profils qui délivrent : une production comptable et un reporting d’excellence au quotidien, tout en améliorant en continu ce que nous faisons.
Nous recherchons des membres d’équipe qui aiment que les comptes soient justes, à jour et bien tenus, et qui voient dans l’automatisation un moyen de faire mieux plutôt qu’une menace.
⭐️ LE RÔLE DE COMPTABLE ⭐️
Nous recherchons un(e) comptable rigoureux(se) et rapide pour tenir la comptabilité au quotidien de nos entités en Afrique de l’Ouest. C’est un poste à fort volume : de nombreuses opérations à saisir, à rapprocher et à classer chaque jour, avec une exigence de qualité constante.
Vous travaillerez sous la responsabilité du responsable financier et en lien avec les cabinets externes. En détail, vos missions comprendront :
- Tenir la comptabilité au quotidien : saisir les achats, ventes, encaissements et décaissements, gérer un volume élevé d’opérations dans l’outil comptable (Sage, Odoo) en respectant le plan comptable SYSCOHADA.
- Rapprocher et contrôler : réaliser les rapprochements bancaires et de trésorerie, lettrer les comptes tiers et suivre les comptes à régulariser pour que les livres restent propres.
- Préparer les clôtures : participer aux clôtures mensuelles dans les délais et préparer les pièces et justificatifs demandés par le responsable financier et les cabinets externes.
- Suivre les obligations courantes : contribuer à la préparation des déclarations (TVA notamment) et au suivi des paiements, en lien avec le cabinet d’expertise-comptable.
- Automatiser et améliorer : repérer les tâches répétitives et proposer des façons de les simplifier — imports, modèles, automatisations — pour saisir plus vite et fiabiliser la donnée. C’est un vrai plus chez nous.
Vous ferez partie d’une petite équipe finance où votre régularité et votre sens du détail comptent énormément.
⭐️ UNE OPPORTUNITÉ UNIQUE DE PARTICIPER À QUELQUE CHOSE D'HISTORIQUE ⭐️
En tant que membre de l'équipe Alan, vous serez aux avant-postes d'une véritable révolution de la santé en Afrique de l'Ouest. Vous contribuerez à bâtir la colonne vertébrale opérationnelle d'une entreprise passant de 30 000 à des centaines de milliers de membres, de deux pays à un continent entier.
Vous vivrez l'énergie d'une startup rapide, portée par ses fondateurs et en pleine croissance. Ce n'est pas un poste d'opérations ordinaire : vous opérerez sur un marché où tout est à construire, et où votre travail aura un impact direct et visible sur la vie des gens.
⭐️ VOUS ÊTES PEUT-ÊTRE LA BONNE PERSONNE SI… ⭐️
- Vous avez au moins 3 ans d’expérience en comptabilité, idéalement sur un poste à fort volume de saisie.
- Vous maîtrisez le plan comptable SYSCOHADA / OHADA et les écritures courantes, ainsi qu’un logiciel comptable (Sage, Odoo ou équivalent).
- Vous êtes rapide, rigoureux(se) et fiable : vous produisez du volume sans laisser passer d’erreurs.
- Vous êtes à l’aise avec les tableurs (Excel / Google Sheets) et curieux(se) des outils qui font gagner du temps.
- Vous êtes autonome, organisé(e) et respectueux(se) des délais.
- Vous êtes à l’aise en français ; des notions d’anglais sont un plus.
C’est encore mieux si vous avez :
- Une expérience en assurance santé, en mutuelle (IPM/mutuelle) ou en cabinet d’expertise-comptable.
- Une appétence marquée pour l’automatisation : macros, scripts, imports, ou tout moyen de réduire la saisie manuelle.
- Une expérience de la fiscalité locale (TVA) au Sénégal ou en Côte d’Ivoire.
🎁 AVANTAGES
- Type de contrat : CDI.
- Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée.
- Tous les outils nécessaires pour donner le meilleur de vous-même.
- Une assurance santé complète via Alan pour vous et votre famille.
- Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences.
🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES.
Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive. #LI-DNP
Location: Dakar, Senegal
Workplace: Hybrid
LA SANTÉ N'ATTEND PAS.
Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre.
Nous existons pour mettre fin à cette attente.
Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution.
En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030.
Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays.
⭐️ LA FINANCE CHEZ ALAN ⭐️
La Finance chez Alan, c’est l’équipe qui bâtit le socle financier permettant de piloter une assurance santé digitale en pleine croissance, sur des marchés où presque tout reste à construire.
Le cœur de nos responsabilités : produire une information financière fiable pour chacune de nos entités, tenir des comptes toujours prêts pour la clôture, et donner à l’entreprise les chiffres sur lesquels elle peut s’appuyer pour décider. Au quotidien, cela signifie tenir la comptabilité, saisir un volume important d’opérations sans jamais rogner sur la qualité, piloter les clôtures et pousser l’automatisation pour aller toujours plus vite.
Nous réunissons une diversité de profils :
- Des profils qui structurent : définition du modèle de reporting, des normes et des processus financiers,
- Des profils qui délivrent : une production comptable et un reporting d’excellence au quotidien, tout en améliorant en continu ce que nous faisons.
Nous recherchons des membres d’équipe qui aiment que les comptes soient justes, à jour et bien tenus, et qui voient dans l’automatisation un moyen de faire mieux plutôt qu’une menace.
⭐️ LE RÔLE DE COMPTABLE ⭐️
Nous recherchons un(e) comptable rigoureux(se) et rapide pour tenir la comptabilité au quotidien de nos entités en Afrique de l’Ouest. C’est un poste à fort volume : de nombreuses opérations à saisir, à rapprocher et à classer chaque jour, avec une exigence de qualité constante.
Vous travaillerez sous la responsabilité du responsable financier et en lien avec les cabinets externes. En détail, vos missions comprendront :
- Tenir la comptabilité au quotidien : saisir les achats, ventes, encaissements et décaissements, gérer un volume élevé d’opérations dans l’outil comptable (Sage, Odoo) en respectant le plan comptable SYSCOHADA.
- Rapprocher et contrôler : réaliser les rapprochements bancaires et de trésorerie, lettrer les comptes tiers et suivre les comptes à régulariser pour que les livres restent propres.
- Préparer les clôtures : participer aux clôtures mensuelles dans les délais et préparer les pièces et justificatifs demandés par le responsable financier et les cabinets externes.
- Suivre les obligations courantes : contribuer à la préparation des déclarations (TVA notamment) et au suivi des paiements, en lien avec le cabinet d’expertise-comptable.
- Automatiser et améliorer : repérer les tâches répétitives et proposer des façons de les simplifier — imports, modèles, automatisations — pour saisir plus vite et fiabiliser la donnée. C’est un vrai plus chez nous.
Vous ferez partie d’une petite équipe finance où votre régularité et votre sens du détail comptent énormément.
⭐️ UNE OPPORTUNITÉ UNIQUE DE PARTICIPER À QUELQUE CHOSE D'HISTORIQUE ⭐️
En tant que membre de l'équipe Alan, vous serez aux avant-postes d'une véritable révolution de la santé en Afrique de l'Ouest. Vous contribuerez à bâtir la colonne vertébrale opérationnelle d'une entreprise passant de 30 000 à des centaines de milliers de membres, de deux pays à un continent entier.
Vous vivrez l'énergie d'une startup rapide, portée par ses fondateurs et en pleine croissance. Ce n'est pas un poste d'opérations ordinaire : vous opérerez sur un marché où tout est à construire, et où votre travail aura un impact direct et visible sur la vie des gens.
⭐️ VOUS ÊTES PEUT-ÊTRE LA BONNE PERSONNE SI… ⭐️
- Vous avez au moins 3 ans d’expérience en comptabilité, idéalement sur un poste à fort volume de saisie.
- Vous maîtrisez le plan comptable SYSCOHADA / OHADA et les écritures courantes, ainsi qu’un logiciel comptable (Sage, Odoo ou équivalent).
- Vous êtes rapide, rigoureux(se) et fiable : vous produisez du volume sans laisser passer d’erreurs.
- Vous êtes à l’aise avec les tableurs (Excel / Google Sheets) et curieux(se) des outils qui font gagner du temps.
- Vous êtes autonome, organisé(e) et respectueux(se) des délais.
- Vous êtes à l’aise en français ; des notions d’anglais sont un plus.
C’est encore mieux si vous avez :
- Une expérience en assurance santé, en mutuelle (IPM/mutuelle) ou en cabinet d’expertise-comptable.
- Une appétence marquée pour l’automatisation : macros, scripts, imports, ou tout moyen de réduire la saisie manuelle.
- Une expérience de la fiscalité locale (TVA) au Sénégal ou en Côte d’Ivoire.
🎁 AVANTAGES
- Type de contrat : CDI.
- Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée.
- Tous les outils nécessaires pour donner le meilleur de vous-même.
- Une assurance santé complète via Alan pour vous et votre famille.
- Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences.
🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES.
Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive. #LI-DNP
Location: Brazil; Uruguay; Peru; Colombia; Argentina; Paraguay; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a React Native engineer to join a cross-functional Consumer pod focused on building and scaling core Krak experiences. You'll build alongside Product, Frontend and Backend Engineers in your pod, delivering seamless, performant user experiences across our Krak app, holding the features you ship to a high bar for UX, technical quality, and reliability. It's an opportunity to build high-impact, consumer-facing functionality used daily by a global user base.
The opportunity
- Design, develop, and maintain high-quality mobile applications using React Native and TypeScript, with a strong product focus and outcome-oriented mindset
- Own the end-to-end delivery of assigned Krak features, from technical design through release and post-launch iteration, working closely with product strategy and customer needs
- Build screens and components that are maintainable, performant, and resilient, applying established architecture and design patterns
- Write clean, well-tested code and take an active part in code review, applying the team's engineering standards consistently
- Contribute to technical design discussions within your pod, raising clear proposals and trade-offs for the work you own
- Work closely with Product Managers, Designers, and the Rust backend engineers in your pod to deliver features with measurable customer value
- Help improve code quality, shared components, and tooling across the Krak mobile codebase, keeping current with the React Native ecosystem
What you bring
- 3+ years of software development experience with a proven track record shipping large-scale, product-facing consumer mobile apps using React Native
- Solid working knowledge of JavaScript/TypeScript; hands-on experience with APIs, mobile performance, frontend testing, and modern build pipelines
- Strong product engineering mindset. Comfort working closely and iteratively with product and design teams to ship customer value
- Comfort working with real-time systems (WebSockets, live updates) and building responsive, interactive experiences
- Strong understanding of UI/UX best practices, empathy for the customer, and a passion for building intuitive, performant consumer experiences
- Demonstrated ability to learn and adapt to emerging technologies and development practices
- Strong written and verbal communication skills in English
Nice to haves
- Familiarity with native mobile app development (iOS/Android) or micro interactions and animations in React Native
- Experience in consumer payments, crypto, or fintech mobile applications
- Full-stack engineering experience or demonstrated capability to flex into backend systems work. This is a significant value add for engineers on the team, especially paired with working knowledge of Rust, Go, or C++
- AI fluency. Familiarity with how AI tools and patterns have fundamentally shifted your development workflow and problem-solving approach
- Experience with Next.js, WebSockets, async architectures, APIs, and microservices
- Experience within a large technology organization or fast-growing startup
- Contributions to open-source or the broader engineering community
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
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Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Skopje, North Macedonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven
Account Manager
to join our growing team.
As an
Account Manager
you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
Partner growth - drive the commercial growth of existing retail partners;
Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
Project management - skilled in stakeholder management and process implementation;
Ownership - proactive, structured and detail - oriented and a “can do” attitude;
Excellent communication skills, fluency in English;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders.
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
УдалённоRemote - United Kingdom
ОфисUS, Boston, MA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридParis; London; Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for senior talent across multiple geographies and languages; Navigate cross-border hiring complexity, including relocation, remote-friendly offers, and country-specific employment frameworks; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorГеография найма не уточнена
seniorГеография найма не уточнена
ГибридSan Francisco; New York City
ГибридSan Francisco; New York City
seniorГеография найма не уточнена
Abidjan, Ivory Coast
ГибридDakar, Senegal
УдалённоBrazil; Uruguay; Peru; Colombia; Argentina; Paraguay; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours
Skopje, North Macedonia
УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
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