Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary:
We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants.
What you’ll own:
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap.
People Leadership:
Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
What you'll be doing:
Must-have
8+ years of experience in account management, customer success, or sales leadership, with direct experience.
3+ years managing managers (Team Leads) — proven experience as a “manager of managers.”
Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and account growth metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs:
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities:
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
What we offer:
[In this section, add selling points of what the person will gain by joining Wolt. Sell the role, why do you think they should join Wolt and this role, rather than another job? What can we offer them? For certain roles, it might make sense to add the local benefits, if you see those as good selling points.]
Why you’ll love it:
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Compensation:
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
26 142 zł
—
39 212 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We are looking for a
Senior SEO Specialist
to own product-related SEO tasks from idea through release. You will turn search opportunities into initiatives and tasks for product and engineering, and confirm that what is delivered works as intended.
Job Responsibilities
Identify technical and on-page SEO issues (crawling, indexing, site structure, redirects, canonicals, internal linking, templates, structured data) and initiate product-related tasks when they block organic performance;
Prepare implementation-ready tasks and recommendations: problem, solution, affected templates or URLs, risks, and acceptance criteria;
Validate proposed work with the Team Lead and SEO team before it reaches product or engineering;
Consult product and development on SEO implications of planned features, template changes, and site architecture;
Participate in estimations and groomings so work is sized, sequenced, and specified well enough to build;
Analyze search intent, SERP structure, and competitor behavior when it affects product or template decisions;
Optimize existing page types and templates for rankings, traffic, engagement, and conversions, including titles, meta descriptions, headings, internal links, page structure, and content;
Support content planning with SEO briefs, keyword maps, and optimization guidelines when work touches product surfaces;
Plan information architecture and landing-page structure for new product or content surfaces;
Specify and, where appropriate, implement structured data;
Test implementations after release against agreed acceptance criteria;
Monitor performance in Google Search Console, Google Analytics, and in-house reporting tools. Track rankings, traffic, indexing, and trends tied to shipped work, not only site-wide averages;
Prepare concise updates: what moved, what did not, and recommended next product or content steps;
Stay current with SEO practices and search-engine updates that affect product implementation.
You’ll thrive here if you have
4+ years of hands-on SEO across on-page, content, and technical work;
Experience working with high-traffic international and multilingual websites;
Proven experience turning SEO findings into tickets or requirements that engineering or product teams can implement;
Comfort participating in agile delivery: grooming, estimation, clarification, and post-release checks;
Strong understanding of keyword research, search intent, SERP analysis, and competitor research;
Working knowledge of technical SEO: crawling, indexing, redirects, canonicals, internal linking, site architecture, and template-level changes;
Experience with Google Search Console, Google Analytics, crawlers, and other SEO tools;
Ability to analyze SEO data and turn it into a clear recommendation, with an expected effect and a way to verify the release;
Clear written communication: tickets, briefs, and short performance notes that non-SEO teams can act on;
Ability to work independently, manage several workstreams, and raise issues early rather than waiting for a fully specified brief.
Nice to have:
Experience with programmatic SEO or large-scale template optimization;
Familiarity with Looker Studio, BigQuery, SQL, or another reporting stack;
Basic scripting (Python or similar) for crawls, log samples, or bulk URL analysis;
Familiarity with common CMS or front-end delivery setups;
Awareness of generative search / AI results as a measurement context;
Experience in SaaS, marketplace, media, or other product-led digital businesses.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches at the office, and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (45 min);
Technical interview (1 hour);
Test task;
Final interview (1 hour).
Recommendations check;
Job Offer.
Location: Bucharest
Workplace: Hybrid
The Role
Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap and aggregate feedback to product and engineering teams.
In this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions.
This role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers.
What You'll Do:
- Provide hands on technical support within the Account Abstraction product vertical
- Deliver a stellar customer experience
- Scale support through internal tooling and runbooks as well as contribute to devX improvements
- Understand customer needs and how to meet unique challenges and goals
- Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions
- Be the voice of the customers
- Build and maintain ongoing relationships with complex stakeholders, both internally and externally
- Work in a quickly changing environment
- Drive referrals from our customers
What We're Looking For:
- 1+ years of experience in a software development role
- Technical degree
- Experience and interest in Account Abstraction / Wallet Services
- Strong analytical skills
- Ability to understand and troubleshoot complex technical issues
- Strong communication skills with internal and external stakeholders
- Excellent people skills to monitor and measure customer performance
- Interest in technology, blockchain, crypto
- Experience with blockchain a large plus
- Founded a company or built side projects, a plus
- Experience in startups, a plus
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
As a Senior Backend Engineer on
Tenant Controls
, you'll design, implement, and evolve backend capabilities for a global platform that millions use. You'll solve problems of high scope and complexity, influence technical and product direction, and improve system quality, reliability, and performance beyond assigned feature work. Working across product, frontend, infrastructure, data, and security, you'll make pragmatic architectural trade-offs and partner with product managers and designers to deliver value to users in a remote-first, asynchronous environment.
What you’ll do
Design and ship moderate to complex backend features with minimal guidance, choosing between modular-monolith code, shared components, and independently operated services.
Influence team objectives, technical direction, and long-range goals, partnering with product managers and designers to shape requirements around user needs.
Define backend standards for style, maintainability, testing, application programming interfaces (APIs), and operational readiness, advocating for quality, security, availability, and performance.
Mentor associate and intermediate engineers, remove technical blockers, and improve delivery practices through code and design reviews.
Diagnose and prevent performance and reliability issues at scale, participate in incident response, and act as a technical owner where appropriate.
Experiment with and integrate agentic AI into production engineering workflows, evaluate its effectiveness, and coach others on responsible use and sound judgment.
What you’ll bring
Strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Proficiency in modern backend languages and a deep understanding of systems programming, with the ability to learn and adapt rather than mastery of a single language.
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Ability to lead through influence, technical judgment, and clear asynchronous written communication, connecting product needs with technical decisions and directing your own work.
Experience building or operating agentic AI systems in production, including loops, tool use, and error-handling strategies that support reliability at scale, beyond prompt engineering alone.
Helpful, but not required: experience with high-throughput distributed systems, concurrency or profiling; containerized production operations (such as Kubernetes); database performance (PostgreSQL, ClickHouse, schema evolution or partitioning); large-scale modular monoliths or event-driven systems; public technical communication, open source maintenance or developer-focused software as a service (SaaS).
About the team
You'll join
Tenant Controls
within Production Engineering, where we own application-level rate limiting on GitLab.com. We build the framework that defines, counts, and observes every application rate limit and migrate existing implementations onto it. Our mission is to give GitLab.com a single way to define, configure, and observe these limits, so operators can understand them during an incident and change them without a deploy.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range:
272,000zł - 408.000zł
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
This is an initial two-month, part-time engagement, with potential for extension subject to performance, business needs, and mutual agreement.
The Role
Nex creates active-play experiences that bring people together through movement and games.
Working with our Core Technology team, you’ll build and refine electronics and enclosures, collaborating with software engineers and researchers to turn concepts into reliable, usable prototypes. This is a hands-on prototyping role, not a mass-production hardware program.
The Mindset
You’re a practical builder, comfortable with schematics, soldering, CAD, and testing. You balance speed with engineering discipline, make sensible build-versus-buy trade-offs, and take ownership of the complete prototype.
What You'll Do
Design and modify circuits and PCBAs; select and integrate components.
Create mechanical CAD, 3D-printed enclosures, and practical mounting solutions.
Assemble, bring up, rework, and debug prototypes using lab measurements.
Collaborate on firmware and software integration, resolving interface, connectivity, and power issues.
Iterate quickly from test findings and build consistent, reliable prototype units.
Document schematics, PCB files, BOMs, CAD, assembly instructions, and known limitations.
Success Looks Like
Fast iteration from identified problems to tested improvements.
Usable, consistent prototypes that withstand repeated testing and handling.
Clear documentation enabling the team to maintain and reproduce builds.
What You Bring
Demonstrated experience building working electronic prototypes, including circuit design, board bring-up, soldering, rework, and debugging.
Hands-on experience with mechanical CAD and rapid enclosure prototyping, such as 3D printing.
Experience integrating microcontrollers, sensors, wireless modules, and battery-powered electronics.
Confidence using oscilloscopes, multimeters, logic analysers, and other practical debugging tools.
Ability to work independently, make sensible trade-offs, and deliver within a short iteration cycle.
Clear communication and documentation skills, including explaining issues and options to software engineers.
Availability to work on-site in Hong Kong on a half-time basis for a two-month engagement.
Preferred
Experience with Bluetooth-connected devices, sensors, or interactive hardware.
Embedded C/C++ skills and experience modifying firmware for device bring-up and diagnostics.
Experience with compact, battery-powered consumer-device prototypes.
Familiarity with component sourcing, PCB fabrication, and local rapid-prototyping suppliers.
Experience preparing hardware for hands-on user evaluation.
Interest in games, physical interaction design, or consumer electronics.
If you are interested in this position, please share your CV and examples of hardware you’ve built—photos, videos, or brief write-ups are welcome. Describe your contribution, a problem you solved, and how you tested it. Include your availability, proposed schedule, and contractor rate.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
About Sezzle:
Sezzle is a fintech company focused on revolutionizing the shopping experience by blending technology with interest-free installment plans to empower consumers and increase merchant sales.
About the role:
We are seeking a detail-oriented and proactive AML Compliance Analyst to support Sezzle’s Compliance Team. This role provides second-line oversight and day-to-day advisory support across a wide range of business activities by translating regulatory requirements into practical guidance, executing operational compliance reviews, and producing governance-ready documentation and reporting. The role ensures adherence to regulatory requirements and supports the development of internal policies, standards, and procedures, fostering a culture of integrity and accountability.
What You'll Do:
— Provide compliance advisory support to business partners on consumer finance and payments requirements; document guidance, decisions, and follow-ups.
— Support the intake, tracking, and completion of Compliance Operations, Advisory, and Financial Crimes Compliance work using defined workflows and evidence standards.
— Perform second-line oversight reviews of complaint handling for higher-risk channels and contribute to complaint trend and root-cause analysis.
— Support issues management governance by maintaining issue/action logs, validating remediation plans and evidence, and monitoring aging to closure.
— Participate in change management oversight by reviewing initiatives for compliance impacts, control readiness, and required approvals/escalations.
— Conduct pre-use compliance reviews of marketing and customer communications; identify required disclosures and risks and document results.
— Assist with product development compliance assessments for new products and material initiatives; coordinate inputs, maintain risk/control documentation, and track conditions for launch.
— Support third-party compliance activities for customer-facing vendors.
— Support Financial Crimes Compliance operations including transaction monitoring, alert and case review, and disposition.
— Assist with sanctions/OFAC screening and watchlist management.
— Support Customer Identification Program (CIP) and Customer Due Diligence/Enhanced Due Diligence (CDD/EDD) activities.
— Assist in preparation, documentation, and quality review of Suspicious Activity Report (SAR) narratives and supporting evidence.
— Advise business, product, and operations partners on financial crimes requirements and control expectations.
— Support responses to subpoenas and regulatory information requests.
— Prepare clear written memos and governance-ready summaries for leadership and partner reporting.
— Assist in gathering and delivering relevant information for regulatory reviews, examinations, audits, or other supervisory events.
— Support additional compliance-related initiatives and projects as assigned.
Required Qualifications:
— Self-motivated, adaptable, capable of working independently or collaboratively.
— Solid understanding of regulatory frameworks, laws, and compliance requirements applicable to consumer financial products and services, including financial crimes requirements (BSA/AML, USA PATRIOT Act, OFAC/sanctions).
— Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight activities.
— Strong written communication skills.
— Strong project management and organizational skills.
— Analytical thinker with sound judgment and proactive mindset.
— Excellent interpersonal and communication skills.
— High integrity and ethical judgment.
— Working knowledge or ability to quickly learn Financial Crimes Compliance operations.
— Comfort working with high-volume data and structured review workflows.
Education & Experience:
— BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or related field.
— Minimum 3 years professional experience in consumer finance, fintech, banking, or regulated environment preferred.
— Financial industry compliance certifications (e.g., CAMS) a plus.
— Experience supporting complaint management, issues management, change management, marketing review, product compliance assessments, financial crimes compliance, or third-party oversight highly desirable.
About You:
— High standards and commitment to quality.
— Innovative and not bound by convention.
— Action-oriented with a focus on speed and calculated risk-taking.
— Earns trust through attentive listening and respectful communication.
— Willing to challenge decisions respectfully and commit once decisions are made.
— Delivers results with focus and resilience.
What Makes Working at Sezzle Awesome:
— Culture focused on excellence and innovation.
Design, implement, test, and operate production services and APIs. Lead projects or meaningful components of projects from problem definition through deployment and iteration.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
Senior Manager, Settlement & Reconciliation
to lead and enhance our settlement and reconciliation operations across both digital assets and fiat.
This role requires more than strong settlement operational experience. The ideal candidate should have a solid understanding of
trading and settlement system architecture
, including how settlement systems interact with trading platforms, transaction data, custody/banking infrastructure, and finance/accounting systems.
The role will serve as a key bridge between
Finance, Settlement Operations, Product, Engineering, and other relevant stakeholders
, translating settlement and accounting requirements into clear system, data, and reporting requirements.
Candidates with experience in
traditional financial markets, securities, banking, brokerage, clearing, custody, or other transaction-intensive financial institutions
are highly preferred.
The successful candidate will build a settlement and reconciliation function that is not only operationally effective, but also
system-driven, highly reconcilable, and finance-ready
.
The individual should be able to understand a transaction from execution through settlement, reconciliation, and ultimately financial accounting, and work across Operations, Finance, Product, Data, and Engineering to ensure that the underlying processes and systems are scalable, controlled, and transparent.
What You’ll Be Doing
Settlement Operations
- Lead and oversee day-to-day settlement operations across digital asset and fiat transactions.
- Ensure transactions are settled accurately, completely, and within the required timelines.
- Establish and continuously improve settlement procedures, controls, exception handling, and escalation mechanisms.
- Identify settlement breaks, operational risks, and process inefficiencies, and drive timely resolution.
- Support new products, transaction flows, and business models by assessing their settlement and operational requirements.
Settlement System & System Architecture
- Develop a strong understanding of the end-to-end settlement system architecture and transaction data flow.
- Understand how settlement systems interface with:
- Trading systems and order/transaction engines;
- Wallet, custody, and blockchain infrastructure;
- Fiat banking and payment systems;
- Data warehouse and reporting platforms; and
- Finance, accounting, and general ledger systems.
- Work closely with Product and Engineering teams to define settlement-related system requirements.
- Translate operational and finance requirements into clear and actionable
data, system, and reporting specifications
for Engineering teams.
- Define the reports, data fields, transaction-level information, and reconciliation logic required to support settlement operations and financial accounting.
- Participate in system implementation, enhancement, UAT, and post-implementation validation from a settlement and finance-control perspective.
Digital Asset Reconciliation
- Own and oversee
Digital Asset (DA) reconciliation
, including reconciliation among customer balances, internal ledgers, wallet/on-chain balances, custody records, and other relevant source systems.
- Investigate and resolve reconciliation differences, including transaction timing differences, system exceptions, missing transactions, and data inconsistencies.
- Work with Product, Engineering, Data, Wallet, and Finance teams to identify root causes and implement sustainable remediation.
- Establish appropriate reconciliation controls and monitoring mechanisms to ensure completeness and accuracy of digital asset balances and movements.
Fiat Reconciliation
- Own and oversee
Fiat reconciliation
across customer balances, banking/custodian records, payment channels, internal operational systems, and the general ledger.
- Ensure customer fiat assets and liabilities can be reconciled to relevant operational and accounting records.
- Investigate reconciliation breaks and coordinate with Finance, Fiat Operations, Product, Engineering, banks, custodians, and payment service providers for resolution.
- Drive automation and system improvements to reduce manual reconciliation and operational dependency.
Customer Transaction Reconciliation
- Oversee transaction-level reconciliation covering customer trades, deposits, withdrawals, transfers, settlements, and other relevant transaction activities.
- Ensure customer transaction records can be traced consistently across trading, settlement, operational, and accounting systems.
- Establish effective exception-management processes for unmatched or incomplete transactions.
- Support Finance and external audit requirements by ensuring transaction data and reconciliation evidence are complete, accurate, and traceable.
Finance & Accounting Support
- Partner closely with Finance to ensure settlement data and reports provide sufficient information for accurate and timely accounting.
- Understand how trading and settlement activities ultimately flow into financial records and the general ledger.
- Define operational reports and data outputs required by Finance for:
- Accounting entries;
- Period-end closing;
- Balance sheet reconciliation;
- Customer asset and liability reconciliation; and
- Financial and external audit support.
- Identify gaps between operational systems and accounting requirements and work with relevant teams to develop scalable solutions.
Process, Control & Team Management
- Build and maintain robust settlement and reconciliation SOPs, controls, and governance frameworks.
- Drive automation and process improvements to improve settlement efficiency, accuracy, scalability, and control.
- Establish key operational metrics and monitor settlement exceptions, reconciliation breaks, aging items, and resolution timelines.
- Manage and develop the settlement team, ensuring clear ownership, effective prioritization, and strong execution.
- Act as a senior escalation point for complex settlement, reconciliation, and transaction-related issues.
- Collaborate effectively with cross-functional stakeholders across Finance, Product, Engineering, Data, Operations, Risk, Compliance, and other relevant teams.
What We Look For In You
Bachelor’s degree or above in Finance, Accounting, Economics, Business, Information Systems, or a related discipline.
Significant experience in
settlement, clearing, reconciliation, transaction operations, custody, or related financial operations
, with experience in a managerial or senior leadership role.
Strong experience with
customer transaction reconciliation and transaction-level data analysis
.
Solid understanding of trading lifecycle and settlement processes.
Prior experience in
traditional financial institutions
, such as banks, securities firms, broker-dealers, exchanges, clearing houses, custodians, payment institutions, or other transaction-intensive financial businesses.
Strong understanding of how
trading systems, settlement systems, reconciliation platforms, and accounting systems interact
.
Ability to understand system and data architecture and translate operational or finance requirements into clear requirements for Product and Engineering teams.
Strong experience in designing or defining operational reports, reconciliation reports, and transaction-level data requirements.
Strong analytical and problem-solving skills, with the ability to investigate complex reconciliation differences and identify root causes.
Strong understanding of operational controls, data completeness, accuracy, and transaction traceability.
Excellent stakeholder-management and communication skills, with the ability to work effectively with both Finance and technical teams.
Strong ownership mindset and ability to operate effectively in a fast-paced and evolving business environment.
Nice to Haves
Experience in cryptocurrency, digital assets, exchanges, fintech, brokerage, or other high-volume transaction platforms.
Hands-on experience with
digital asset / wallet / on-chain reconciliation
.
Experience with fiat payment, banking, custodian, or payment-service-provider reconciliation.
Experience participating in settlement or reconciliation system implementation and transformation projects.
Experience working with Product and Engineering teams on system design, data requirements, reporting logic, UAT, and process automation.
Familiarity with accounting systems, general ledger processes, and period-end financial reconciliation.
Experience supporting internal or external audit requests relating to transaction completeness, settlement, or reconciliation.
SQL, data analytics, or other data-querying experience would be an advantage.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Colombo, Sri Lanka
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Client Solutions Manager to support our team in Colombo, Sri Lanka!
What you'll do!
Serve as the primary point of contact for advertisers and agencies, building strong and trusted relationships.
Develop strategic TikTok advertising recommendations aligned with client objectives and marketing goals.
Support the sales team throughout the pre-sales and post-sales process, including media planning, campaign setup, execution, optimization, and reporting.
Lead campaign onboarding and ensure successful implementation of TikTok advertising solutions.
Deliver regular performance reviews, campaign insights, and actionable recommendations to clients.
Educate advertisers and agencies on TikTok products, best practices, industry trends, and emerging platform capabilities.
Partner with clients to develop creative-first strategies that leverage TikTok's unique ecosystem and user behavior.
Troubleshoot campaign issues and coordinate with internal and TikTok teams to ensure timely resolution.
Identify opportunities to grow client investment and increase adoption of TikTok's advertising products.
Conduct training sessions, workshops, and presentations for advertisers, agencies, and industry stakeholders.
Work closely with Sales, Marketing, Operations, Finance, and TikTok teams to ensure a seamless client experience.
Maintain a strong understanding of the Sri Lankan digital advertising landscape and competitive environment.
What you'll need for this role
3–5+ years of experience in digital advertising, media, agency, platform, or client servicing roles.
Strong understanding of digital media, social media advertising, and performance marketing principles.
Experience managing relationships with advertisers, agencies, or key business stakeholders.
Strong presentation, communication, and consultative selling skills.
Ability to analyze campaign performance and translate insights into business recommendations.
Excellent organizational and project management skills.
Ability to manage multiple clients and priorities in a fast-paced environment.
Proficiency in Excel, PowerPoint, and reporting tools.
Experience with TikTok Ads Manager or similar advertising platforms is preferred.
Experience working with leading Sri Lankan brands and media agencies will be an advantage.
Bachelor's degree in Marketing, Business, Communications, or a related field.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why join us
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Washington
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We’re seeking a highly organized and candidate-focused Recruiting Coordinator to support our Talent Acquisition team. You will help deliver a seamless hiring experience by coordinating interviews, onsite and travel logistics, maintaining accurate recruiting data, preparing reports, and keeping candidates and hiring teams informed throughout the process.
The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced, global environment.
This temporary assignment is expected to last approximately six months with the opportunity to extend up to one year.
Location & Work Arrangement:
This is a remote position open to candidates who reside and work in Washington State.
What You'll Do
Coordinate virtual and onsite interviews across multiple time zones, including calendars, meeting links, conference rooms, interview materials, and schedule changes.
Serve as a welcoming and responsive point of contact for candidates, recruiters, hiring managers, and interviewers.
Support onsite interview logistics, including candidate travel, itineraries, accommodations, and expense-reimbursement coordination.
Maintain accurate candidate, interview, and job information in Greenhouse and ensure recruiting activities are documented consistently.
Prepare and distribute the weekly interview-scheduling report, identify delays or scheduling risks, and follow up on outstanding actions.
Manage the employee referral-bonus report and tracker, partnering with recruiters and Talent Acquisition Operations to validate eligibility and prepare approved referrals for processing.
Support interview-plan readiness, debrief scheduling, candidate communications, and other recruiting-process activities.
Track recruiting activities, service levels, and process issues to help the team identify opportunities for continuous improvement.
Handle candidate and employee information with professionalism, discretion, and confidentiality.
What You'll Bring
2+ years of experience in recruiting coordination, human resources, operations, or administrative support.
Experience coordinating complex schedules across multiple stakeholders and time zones.
Strong organizational skills and the ability to manage competing priorities with accuracy and follow-through.
Excellent written and verbal communication skills, with a thoughtful and candidate-focused approach.
Proficiency with Microsoft Outlook, Teams, Excel, and Word, along with experience using applicant tracking systems; Greenhouse experience is preferred.
Comfort working with reports, spreadsheets, and detailed data.
Strong judgment, problem-solving skills, and commitment to confidentiality.
A collaborative, adaptable mindset and interest in improving how work gets done.
Employment Details:
Please note that this is a temporary assignment through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards or Hasbro.
Employment Type: Temporary
Location: Remote - Washington State
Duration: 6 months with opportunity to extend up to one year
In compliance with local law, we are disclosing the hourly pay range and benefits available for this role.
Hourly Pay Range: $25.00 - $33.00
Benefits: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are | Wizards of the Coast
We are committed to building an inclusive, welcoming workplace where everyone belongs. Hasbro is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran, or any other legally protected status.
If you have a disability and need reasonable accommodation during the application and hiring process, including support for the interview, please email your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed by over $100M in venture financing from top-tier investors, including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. We serve some of the most innovative companies in the world, including Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset: their data.
We’re looking for a Senior Product and Commercial Counsel to help us build, sell, and scale responsibly. You’ll own important commercial negotiations, advise on product and privacy matters, and work directly with leadership on decisions that shape our business.
These attributes best describe you
You combine strong legal judgment with business understanding.
You distinguish material risks from theoretical ones and find workable paths forward.
You lead with empathy.
You listen carefully, understand other people’s goals and pressures, and build trust with colleagues and counterparties.
You communicate clearly.
You explain complex issues in plain language and tailor your advice to the audience. Your colleagues know what you recommend and why.
You enjoy ownership.
You’re comfortable making decisions, moving work forward independently, and recognizing when to seek input.
You’re curious about technology.
You want to understand how our products work and are comfortable asking engineers questions, tracing data flows, and learning unfamiliar concepts.
You thrive in a small team.
You’re equally willing to negotiate a complex agreement, help a colleague work through a question, or improve a process.
What you will need
A J.D. and active membership in at least one U.S. state bar, with eligibility to practice in your work location.
At least 7 years of relevant legal experience, including substantial experience negotiating technology transactions.
Experience advising technology businesses on customer and vendor agreements, privacy, and data protection.
Strong drafting and negotiation skills, with the ability to translate technical and commercial details into clear contractual terms.
Excellent interpersonal skills and a demonstrated ability to build productive relationships across functions.
The judgment and organizational skills to manage multiple matters independently in a fast-moving environment.
What else will help you be successful
In-house experience at a SaaS, cloud infrastructure, or other technology company.
Experience advising Sales, Marketing, Engineering, and Security teams.
Familiarity with AI, open source software, intellectual property licensing, or international data protection requirements.
Experience supporting enterprise customers, strategic partnerships, or new business models.
Why PlanetScale
At PlanetScale, legal work is closely connected to the technology we build and the businesses we serve. You’ll work with people who care deeply about their craft, tackle substantive questions, and see the impact of your advice.
We value small teams, strong judgment, and individual ownership. You’ll have direct access to leadership and the opportunity to shape both business decisions and the way our legal team operates. As the company grows, there is room to deepen your expertise, expand your scope, and build programs you can call your own.
Our mission is to build a diverse, equitable, and inclusive company where people feel respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know how we can make the interview process better for you. We’re happy to accommodate.
Total Compensation and Pay Transparency
Total compensation consists of base salary, benefits, and equity. Our Talent Acquisition team will be happy to discuss the details during the interview process.
Base salary range:
$180,000 - $250,000 USD
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll.
- Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts.
- Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors.
- Reconcile and audit payouts against payroll, bookings and plan terms every cycle.
- Model the cost and payout impact of proposed plan changes and set up new plans in the system.
- Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness.
WHAT YOU’LL BRING
- 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role.
- A track record of managing commission cycles across multiple regions, currencies, and payroll schedules, from data collection through payout validation, approvals, and payroll handoff.
- Strong analytical skills, including payout modeling, data reconciliation, and investigating discrepancies against compensation plan terms.
- Experience using Salesforce to pull and review sales data for commission calculations.
- Ability to configure sales compensation tools to calculate, validate, and report commission payouts.
- Clear, calm communication with sellers and leaders, including during difficult payout conversations.
EVEN BETTER…
- Familiarity with commission accounting, including accruals, journal entries, and month-end close.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development.
Own Order Management across the Customer Lifecycle
- Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms
- Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting
- Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge
Accelerate usage tracking and reporting
- Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents
- Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer
- Serve as the owner for usage questions from customers, Sales, and Agent Development
Support our Deal Operations and Velocity
- Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability
- Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time
Build the Operational Machine with us
- Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them
- Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models
- Ramp from running standard processes to owning complex and ambiguous scenarios
WHAT YOU’LL BRING
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
- Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers
- Ability to identify areas for improvement and build solutions using AI tooling
- Based in San Francisco and able to work in-office with the team
EVEN BETTER…
- Experience with usage-based billing (commitments, overages, credits, true-ups)
- Familiarity with Quoting and Contract Lifecycle Management tools
- SQL or spreadsheet modeling skills
- Exposure to sales compensation, revenue recognition, or partner and reseller billing
- Experience at a high-growth company where you helped stand up a process from scratch
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
We are looking for a
Senior DevOps / Platform Engineer
to develop and operate GoMining's cloud platform.
The primary focus of this role is
GCP and Kubernetes
, infrastructure and application delivery automation, and the reliability and security of production services.
You will maintain and improve our existing infrastructure, contribute to the development of the next generation of our platform, and help product teams ship changes safely and efficiently.
Responsibilities
Develop and operate infrastructure in
GCP
, including GKE, virtual machines, networking, load balancers, storage, and managed services.
Manage Infrastructure as Code with
Terraform
: develop modules, manage state and dependencies, ensure reproducible changes, and identify configuration drift.
Operate
Kubernetes
: upgrade clusters and platform components, configure autoscaling, workload placement, network policies, and resource allocation.
Develop
CI/CD and GitOps
using GitLab CI and Flux / Argo CD, automating builds, checks, deployments, controlled releases, and rollbacks.
Build observability across metrics, logs, distributed tracing, and actionable alerting. Define and improve
SLIs/SLOs
together with engineering teams.
Troubleshoot production incidents and performance issues, conduct root cause analysis, and eliminate recurring failure patterns.
Implement least-privilege access, environment and service isolation, secure secrets management and rotation, and infrastructure audit controls.
Maintain backup processes and regularly validate recovery of critical data and infrastructure according to agreed
RPO/RTO
.
Help engineering teams prepare services for production, including health checks, resource configuration, telemetry, and deployment procedures.
Optimize cloud infrastructure usage and costs while maintaining reliability requirements.
Maintain infrastructure documentation, operational runbooks, and recovery procedures.
Requirements
Strong hands-on experience independently operating
production infrastructure and Kubernetes
, including upgrades, troubleshooting, and disaster recovery.
Strong experience with
GCP
, including GKE, Compute Engine, VPC, IAM, and Cloud Storage; good understanding of Cloud SQL, Cloud Logging, and Cloud Monitoring.
Hands-on experience with
Terraform
, including modules, remote state, locking, importing existing resources, and safely applying infrastructure changes through CI.
Deep knowledge of
Kubernetes and containerization
: Deployments, StatefulSets, Services, Ingress, storage, requests/limits, probes, autoscaling, RBAC, and NetworkPolicy.
Experience with
Helm and Kustomize
.
Strong Linux administration skills, preferably Debian/Ubuntu: processes, systemd, filesystems, disks, and resource troubleshooting.
Strong networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, routing, NAT, load balancing, and firewalls.
Ability to troubleshoot connectivity issues across applications, Kubernetes clusters, networks, and cloud services.
Experience building CI/CD pipelines, preferably with
GitLab CI
, and strong understanding of Git and GitOps principles.
Understanding of runner permissions, secrets protection, and production deployment controls.
Automation skills with
Bash and Python
, including maintainable infrastructure scripts and API integrations.
Experience with monitoring, logging, and alerting using tools such as
Prometheus, Grafana, or Cloud Monitoring
.
Practical experience operating
PostgreSQL
and understanding Redis and RabbitMQ, including availability, connections, replication or clustering, backup, and recovery.
Strong understanding of cloud security principles: least privilege, service accounts, Workload Identity, secrets management, network segmentation, and access auditing.
Ability to independently deliver infrastructure changes to a validated production result, explain technical trade-offs, and collaborate effectively with Engineering and Security teams.
Nice to Have
Experience with
Flux CD, Argo CD, Ansible, and HashiCorp Vault
.
Experience with
OpenTelemetry
and distributed tracing.
Experience migrating infrastructure between clouds or Kubernetes clusters, including database migrations with limited downtime.
Experience designing disaster recovery strategies and conducting recovery exercises.
Cloud cost optimization and capacity planning experience.
Experience with
DigitalOcean, Hetzner, or AWS
.
Ability to read and troubleshoot JavaScript / TypeScript applications.
Experience operating financial or payment services with strict requirements around access control, auditing, reliability, and data integrity.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Sydney, Australia
FP Markets Group of Companies
is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time
Customer Support Specialist
in our Sydney office - a certified
Great Place to Work®
.
The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms.
The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey.
Reporting to: General Manager
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company’s website and trading platforms
Communicating with clients regarding the company’s products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:
Computer literacy with excellent working knowledge of Microsoft Office applications
Knowledge and experience in FX, CFD industry will be considered advantageous
A team player with excellent communication skills
Fluency in English is essential
Knowledge of additional language will be an advantage but not essential
Ability to work on public holidays
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Free access to multiple sports and wellness facilities across the country
A day off on your Birthday
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Sydney, Australia
FP Markets Group of Companies
is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time
Customer Support Specialist
in our Sydney office - a certified
Great Place to Work®
.
The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms.
The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey.
Reporting to: General Manager
Responsibilities:
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company’s website and trading platforms
Communicating with clients regarding the company’s products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:
Computer literacy with excellent working knowledge of Microsoft Office applications
Knowledge and experience in FX, CFD industry will be considered advantageous
A team player with excellent communication skills
Fluency in English is essential
Knowledge of additional language will be an advantage but not essential
Ability to work on public holidays
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Free access to multiple sports and wellness facilities across the country
A day off on your Birthday
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Madrid, Spain; Barcelona, Spain; València, Spain
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Spain
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Dubai, United Arab Emirates
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Skills & Qualifications
Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
ОфисseniorLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
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УдалённоseniorThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
Nex employees may be expected to collaborate with colleagues across different time zones
УдалённоMexico
seniorГеография найма не уточнена
ОфисГеография найма не уточнена
Coordinate virtual and onsite interviews across multiple time zones, including calendars, meeting links, conference rooms, interview materials, and schedule changes; Experience coordinating complex schedules across multiple stakeholders and time zones
УдалённоMadrid, Spain; Barcelona, Spain; València, Spain; Must be based in Spain
Dubai, United Arab Emirates; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds