Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in United Kingdom
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In the UK, the OTE (On-Target Earnings) compensation range for this role is EUR 110,000 - EUR 134,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Engineering the future of customer support — at global scale
🌍
We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction.
As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them.
Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale.
About the role
We’re now looking for a
Backend Engineer (Golang)
to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day.
What you'll be doing
Build and maintain high-throughput backend services using
Go
.
Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
Design systems that are
scalable
,
resilient
, and easy to maintain.
Contribute to architectural discussions and technical decision-making.
Write well-tested code and help the team maintain high code quality standards.
Requirements
3+ years
of professional software engineering experience, with a proven track record of building and scaling complex systems.
Production experience in
Golang
, with an interest in developing strong engineering practices.
Strong hands-on experience with both
SQL and NoSQL databases
— especially Cassandra.
Solid understanding of designing and operating
low-latency, high-throughput distributed systems
.
Previous
on-call experience
, with a pragmatic approach to reliability and incident management.
Nice to have
Background in
Node.js
or other backend languages.
Familiarity with
cloud infrastructure
(AWS, GCP) and event-driven architectures.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Software Engineers, Subscriptions - Backend
Deliveroo is now part of DoorDash, one of the largest online food ordering and delivery platforms in the world. As part of this role, you'll join one of our Subscriptions teams in London, focused on the core proposition and working across our three subscription programmes - DashPass, Deliveroo Plus, and Wolt+. You'll work closely with engineering teams across the US and Europe, as part of the Global Subscription organisation, to build and evolve the shared subscriptions capabilities that power loyalty and membership experiences for millions of customers worldwide.
We're hiring backend engineers who want to be at the front line of what engineering looks like in the age of AI.
💡 Why Subscriptions?
An AI-first team by design. We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
Real ownership, real impact. Our subscription programmes are touching millions of users daily. You'll own features end-to-end - from the idea through production - and see your work matter at scale.
Cross-org engineering at the frontier. Deliveroo, DoorDash and Wolt are working together in order to align subscription experiences across three of the world's leading delivery platforms. This is engineering at the intersection of product ambition and international complexity.
A small team that punches above its weight. We're a cross-functional team: Backend, Mobile, Web, Product, Design, and Data - all in the same room. No handoff theatre. You'll move fast, ship iteratively, and be around people who take craft seriously.
🤖 AI-First Engineering - What This Means Here
We're building teams at the forefront of agentic coding. This isn't about using Copilot to autocomplete boilerplate. We mean engineers who:
Design workflows where AI agents handle entire task loops, from spec to PR.
Think in terms of orchestration: what does a human review, what does the agent own?
Build internal tooling and abstractions that make AI-assisted development faster and more reliable for the whole team.
Stay curious and ahead of the curve - trying new models, agents, and tools as they emerge, and forming strong opinions about what's genuinely useful vs. hype.
If you find yourself naturally asking "can an agent do this?" before reaching for the keyboard, you'll fit right in.
🔍 What We're Looking For Across all roles
Strong engineering fundamentals - you've built and shipped software that runs at scale, and you understand what that entails: testing, observability, reliability, and maintainability.
Genuine enthusiasm for AI-first development. You use AI tools daily and have formed real opinions about how to get the most out of them.
Ownership mentality: you drive projects forward, communicate clearly across teams and time zones, and don't wait to be told what to do.
Collaborative instincts - the Subscriptions domain sits at the intersection of consumer mobile, web, backend, and data. Cross-functional work is the norm, not the exception.
🙌 About You
You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.
🌍 Where You'll Work
These roles are based in our tech hub in London.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Build AI workflows that Commercial teams actually use and prove the impact. We are looking for a Commercial AI Solutions Specialist to turn high-value Commercial problems into practical, adopted AI workflows.
You will own use cases end to end: discovering problems, assessing and prioritising opportunities, rapidly prototyping solutions, supporting deployment, driving adoption, and measuring business impact. This is a hands-on role for someone who combines curiosity, structured problem-solving, and strong delivery ownership.
You do not need deep expertise in every AI tool or in payments. We do expect evidence that you have learned a new domain quickly, independently built and shipped at least one useful workflow, and translated an ambiguous business problem into a measurable outcome.
WHAT EARLY SUCCESS LOOKS LIKE
During the first 90 days, you will build a strong understanding of Commercial priorities and workflows, develop a credible pipeline of use cases, and deliver practical quick wins. You will also establish the foundations for measuring adoption, productivity, and commercial impact as the portfolio develops.
By day 90: two workflows live with real Commercial users, each with a named business owner, a measured before/after delta against a pre-build baseline, and sustained weekly active use.
WHAT YOU WILL DO
- Partner with Commercial teams and Revenue Operations to identify workflow pain points and high-value automation and AI augmentation opportunities.
- Investigate problems, map current processes, establish an evidence-based baseline, and define clear use-case outcomes.
- Build, test, and rapidly iterate on prototypes using AI-assisted coding tools, automation, and low-code or no-code platforms.
- Take approved use cases from discovery through deployment, adoption, and impact measurement.
- Design pragmatic human-in-the-loop workflows, controls, and feedback mechanisms.
- Coordinate with relevant technical, data, security, and risk partners when a solution requires platform support or formal approval.
- Support the enablement of end users through clear documentation, demonstrations, training, and ongoing iteration.
- Maintain visibility of progress, dependencies, risks, adoption, and realised impact.
WHAT WE ARE LOOKING FOR
- Evidence of having built and shipped at least one useful workflow, automation, AI-powered tool, or prototype that real users used in practice.
- Evidence of rapidly learning a new domain or capability and independently delivering a measurable business outcome.
- Experience owning work from an ambiguous problem through to an implemented solution.
- Strong analytical and data literacy, including the ability to interpret data, establish baselines, and evaluate outcomes.
- Hands-on experience building useful workflows, automations, or prototypes using low-code or no-code platforms, automation tools, or AI-assisted coding tools.
- Structured problem-solving skills and the judgement to distinguish valuable use cases from attractive distractions.
- Strong stakeholder management and communication skills, with the ability to influence without formal authority.
- A bias toward action, experimentation, and iteration, balanced with appropriate attention to risk and governance.
- The ability to work independently while escalating material decisions and dependencies appropriately.
DESIRABLE EXPERIENCE
You are not expected to have every item below. These are examples of experience that may help you succeed in the role; we will assess evidence of learning agility, delivery, and judgement over checklist matching.
- Experience in a Commercial, go-to-market, Revenue Operations, payments, fintech, or other regulated-industry environment.
- Familiarity with generative AI, agentic workflows, APIs, workflow automation, data visualisation, or prompt and evaluation techniques.
- Experience explaining a new workflow, gathering user feedback, and supporting adoption across stakeholders.
- Hands-on experience building AI-powered tools, agents, or automations that other people used in their real work.
- Familiarity with agentic development tools, APIs, and SQL; named tools such as Claude Code, Cursor, and Codex are examples rather than requirements.
- You can read code, understand logic, and steer and debug an agentic coding tool.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human.
Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion.
Concretely, you will:
- Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment
- Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience
- Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones
- Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it
- Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture
- Work hand in hand with care experts and product to identify the next topics the AI can fully resolve
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability.
- Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters.
- Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Strong backend experience (Python is a plus)
- Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production
- An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- You stay on top of a fast-moving AI landscape and are pragmatic about what really works
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium or Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Москва
Наша команда занимается развитием платформы данных в блоке «Люди и Культура». Мы создаём Data-продукты, которые являются основой для:
Комплексной HR-аналитики — от операционных отчётов до предиктивных исследований;
Углублённых исследований по человеческим ресурсам — анализ удержания, мобильности, эффективности обучения;
ML-моделей продвинутого уровня — прогнозирование оттока, подбор, мотивация, карьерные траектории;
B2E-агента для сотрудников Сбера.
Наши данные помогают принимать осознанные кадровые решения на основе реальных метрик, а не интуиции.
Технологический контекст
Система «Пульс» является единым окном взаимодействия каждого сотрудника Сбер с компанией. Она представляет собой набор систем с микросервисной архитектурой, включающее хранилище данных на ClickHouse, DataLake на S3 и Trino, ETL на Kafka и AirFlow, датакаталог и Semantic Layer.
Основной акцент развития — мультиагентные системы (Multi-agent AI), где данные служат топливом для LLM-агентов, автоматизирующих рутину и помогающих в принятии кадровых решений.
Первый этап отбора на эту вакансию — общение с AI-рекрутером. После отклика ждите сообщение от него, диалог займёт примерно 10 минут. Задача AI-рекрутера — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры. AI-рекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным для всех!
Обязанности
* вы станете архитектурным и процессным лидером в области данных для блока «Люди и Культура», отвечая за стратегию, качество и развитие платформенных решений
* стратегия и архитектура данных:
1. разрабатывать и реализовывать стратегию управления данными блока, обеспечивая развитие архитектуры «Пульс»: от слоя сырых данных (Raw) до мастер-витрин (Master)
2. проектировать многослойную архитектуру хранилища, опираясь на методологии
3. определять приоритеты и темпы развития инфраструктуры данных, внедрения современных Data-решений
* управление процессами и качеством:
1. выстраивать процессы управления данными: внедрять дата-контракты, выстраивать ролевую модель
2. утверждать единые правила доступа к информационным ресурсам блока и стандарты обмена данными
3. обеспечивать высокий уровень качества данных (профилирование, валидация, мониторинг) и предотвращать нарушения безопасности
* AI и Инновации (Мультиагентные системы):
1. обеспечивать сопровождение и развитие AI Semantic Layer и графа знаний — основы для контекста LLM и агентов
2. интегрировать искусственный интеллект и машинное обучение в процессы работы с данными (RAG-пайплайны, векторный поиск)
3. определять требования к качеству данных для обучения ML-моделей и работы мультиагентных систем
* регуляторика и лидерство:
1. обеспечивать соответствие обработки данных 152-ФЗ и принципам защиты персональных данных на всех этапах жизненного цикла
2. апробировать общекорпоративные требования на цели блока и согласовывать стратегии с руководством Дивизиона «Исследования и аналитика»
3. консультировать заказчиков и смежные команды по вопросам выбора оптимальных структур данных и формата их передачи.
Требования
* имеете глубокое понимание архитектуры современных хранилищ данных (DWH), озер данных (Data Lake) и принципов построения витрин
* имеете практический опыт проектирования ETL/ELT-процессов (Kafka, Airflow). Вы должны четко понимать разницу между слоями: сырые данные (Raw), детальное хранилище (DDS) и витрины (Marts)
* понимаете концепции Master Data Management (MDM), Data Governance, Data Lineage и Data Catalog. Желателен опыт внедрения или администрирования хотя бы одного из этих инструментов
* знаете и понимаете работу стека Сбера: ClickHouse (OLAP), Trino (распределенные SQL), S3 (DataLake), Kafka (потоки данных)
* имеете опыт работы с графовыми базами данных или понимание Property Graph моделей будет значительным преимуществом
* знаете методологии гибкой разработки (Scrum, Kanban, SAFe) и умеете применять их к data-продуктам и ML-пайплайнам
* знакомы с Domain-Driven Design и экосистемой Сбера
* понимаете принципы работы с персональными данными (152-ФЗ) и имеете опыт аудита или защиты данных
* имеет опыт работы в банковском секторе или финтехе, понимание процессов EWS (Enterprise Web Services)
* обладаете высокой степенью автономности и ответственности за результат
* обладаете системным мышлением: способны видеть не только локальную задачу, но и ее влияние на смежные процессы, интеграции и общую архитектуру банка
* имеете сильные коммуникативные навыки: умеете договариваться со сложными стейкхолдерами, аргументировать свою позицию как бизнесу, так и техническому руководству
* энергичны и инициативны — готовы вести за собой команду и двигать изменения в масштабной корпоративной среде.
Условия
* офисный формат работы, адрес офиса Кутузовский проспект 32
* ежегодный пересмотр зарплаты, квартальная и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Philippines; Metro Manila
Workplace: Remote
ROLE OVERVIEW
The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.
KEY RESPONSIBILITIES
1. CUSTOMER ENGAGEMENT (WALK-IN CLIENTS)
- Proactively approach and engage walk-in customers within partner dealer stores
- Guide customers through the Salmon Moto Loan application process
- Clearly explain product features, loan terms, perks, and benefits
- Handle customer inquiries and address concerns to support decision-making
2. SALES CONVERSION & APPLICATION PROCESSING
- Assist customers in completing loan applications via the Salmon Agent App
- Ensure accurate encoding of customer information during application
- Collect and verify required IDs and supporting documents
- Ensure completeness and readiness of documents prior to submission
3. RELEASE EXECUTION (DURING UNIT RELEASE)
- Prepare all required documents for customer signing
- Ensure correctness and consistency of customer details across all documents
- Verify that the motorcycle unit is in good condition prior to release
- Set up required marketing materials (e.g., backdrop, branding) during release activities
- Ensure proper documentation and turnover process is completed
4. INVENTORY MONITORING & REPORTING
- Monitor motorcycle inventory within assigned partner dealer stores
- Track inventory movements including sales, deliveries, and transfers
- Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
- Flag discrepancies or issues in inventory to the appropriate stakeholders
5. PARTNER COORDINATION
- Build and maintain strong working relationships with Branch Managers and dealer staff
- Coordinate closely with store personnel to ensure smooth customer handling and loan processing
- Support alignment between dealer operations and Salmon processes
6. COMPLIANCE & DOCUMENTATION CONTROL
- Ensure all collected documents meet compliance and KYC requirements
- Maintain accuracy and consistency of customer information across all submitted documents
- Safeguard and properly endorse all documents to the back-office team
- Escalate discrepancies, incomplete documents, or potential fraud cases
Location: Ukraine; Poland; Croatia; Spain; Romania; Portugal
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a
Staff Software Engineer
to join us as part of our team.
About the role
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others.
Our Tech Stack
Java, Spring, React, Typescript, Apache Beam, Flink, Python, LangGraph, GCP/AWS, K8s.
Work Environment
Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv.
As a qualified expert, You will
- Solve strategic engineering problems hands on. Explore technologies, build prototypes, and produce reference implementations that make architectural qualities and tradeoffs observable.
- Design and deliver working software. Architect, implement, test, and maintain services and platform components, including backend systems and architecture-related frontend concerns such as micro-frontend patterns.
- Automate architectural conformance. Design and implement AI-based architectural conformance checks and fitness functions that continuously evaluate whether systems follow agreed principles, patterns, and quality constraints.
- Turn ambiguity into an executable approach. Break complex problems into bounded areas, apply domain-driven design, and select a practical course of action when information or precedent is limited.
- Define measurable quality goals. Establish and continuously evaluate requirements for performance, scalability, reliability, security, availability, recoverability, maintainability, portability, usability, and extensibility.
- Document architecture evolution. Describe the current state, target state, transition steps, constraints, alternatives, and decisions in forms that engineering teams can use.
- Make explicit engineering tradeoffs. Provide balanced recommendations on build versus buy, now versus later, and refactor versus rebuild, including cost and operational implications.
- Create reusable engineering patterns. Develop scaffolding, templates, reference architectures, or platform capabilities that teams can adopt without depending on the Staff Software Engineer long term.
- Guide delivery teams. Perform architecture and design reviews, coach engineers through difficult decisions, and enable teams to make high-quality choices independently.
- Communicate for the audience. Explain technical context clearly to engineers, technical leaders, product managers, and business stakeholders, and incorporate useful feedback.
We’re looking for you if you have
- A degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
- At least 6 years of experience in software engineering using Java or a comparable object-oriented language.
- At least 3 years developing microservices and experience building distributed or event-driven systems in the cloud.
- Practical knowledge of service-oriented architecture, domain-driven design, clean architecture, hexagonal architecture, and common architecture patterns.
- Experience implementing agentic applications and tools applying evaluation approaches as part of the process
- Experience designing RESTful APIs and event driven Kafka-based applications
- Experience with mainstream relational databases, caching, replication, and search technologies.
- Experience developing and evaluating agentic applications.
- Experience with Google Cloud Platform or Amazon Web Services with container orchestration technologies.
- Strong problem-solving skills and the ability to lead through technical guidance across multiple teams without formal authority.
- Excellent written and verbal communication with engineers, managers, and product partners.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview Steps
Pre-screening with recruiter
Technical Screening
Technical Interview
HR BP Interview
Final client Interview
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure.
As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale.
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KEY RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
- Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs).
- Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage.
- Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence.
- Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly.
PARTNER ENABLEMENT & TECHNICAL STRATEGY
- Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops.
- Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem.
- Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners.
- Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value.
JOINT GO-TO-MARKET EXECUTION
- Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions.
- Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals.
- Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery.
- Define and track metrics for partner technical readiness, engagement quality, and revenue impact.
PRODUCT & ALLIANCE COLLABORATION
- Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives.
- Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements.
- Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests.
- Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC).
CROSS-FUNCTIONAL LEADERSHIP
- Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort.
- Partner with Marketing to support partner events, conferences, webinars, and demand generation programs.
- Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures.
- Represent Docker at partner events and conferences as a technical expert and evangelist.
OPERATIONAL EXCELLENCE
- Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes.
- Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams.
- Establish tools, systems, and workflows that enable efficient partner engagement and measurement.
- Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies.
- Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives.
- Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams.
- Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs.
- Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies.
- Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools.
- Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops).
- Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations.
- Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives.
PREFERRED
- Operational experience with Docker, Kubernetes, or similar container-based platforms.
- Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines.
- Background in software development, scripting, or infrastructure-as-code.
- Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.
- Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle.
- Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales.
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Willingness to travel (~30% expected) to support key partner engagements and events.
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WHAT SUCCESS LOOKS LIKE
30 DAYS
- Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy.
- Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners.
- Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities.
- Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders.
90 DAYS
- Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership.
- Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness.
- Lead enablement sessions for selected strategic partners and support joint-account planning activities.
- Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem.
1 YEAR
- Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel.
- Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories.
- Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence.
- Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores.
- Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences.
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WHY JOIN DOCKER
Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to:
- Shape the technical strategy for how Docker scales through its partner ecosystem
- Build and lead a world-class team of Partner Solution Engineers
- Work with industry-leading partners including major cloud providers, security vendors, and global system integrators
- Influence product direction based on partner and customer insights
- Make a measurable impact on Docker's growth through the channel
- Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances
This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you.
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$327.6K– CA$468K OTE
United States: $226.1K – $323K OTE
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee experience across Sierra globally. You’ll play a critical role in helping us create clarity, alignment, and belonging as we grow — ensuring Sierra remains a world-class place to work.
- Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. You’ll build scalable, repeatable processes to strengthen existing programs and be part of the development and launch of new programs such as feedback, performance, engagement, recognition, and more.
- Partner closely with HR, Legal, Finance, and business leaders on company-wide people programs, ensuring all programs meet the needs of the business and are executed with operational excellence and compliance.
- Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication.
- Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience.
WHAT YOU’LL BRING
- 5+ years of experience in People Programs, People Operations, or a related people-focused function within high-growth environments.
- Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies.
- Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams.
- Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution.
- Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency.
- A passion for building clarity, culture, and connection in a rapidly evolving startup environment.
EVEN BETTER…
- Experience supporting or designing programs for global teams across multiple regions.
- Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.).
- Background in organizational development, employee experience, or Learning & Development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted.
Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering.
This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products.
You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes.
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WHAT YOU'LL DO
TECHNICAL VISION AND STRATEGY
- Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms.
- Define and sequence "trusted by default" architecture for 20M developers.
- Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps.
- Establish company-wide architectural principles and security standards.
- Identify high-leverage platform investments that enhance security across all Docker products.
- Proactively position architecture ahead of evolving supply chain threats and regulatory demands.
BUILD SECURITY ARCHITECTURE
Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images.
- Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history.
- Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines.
- Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility.
- Align with and help shape emerging supply chain security standards.
- Ensure security controls remain fast and unobtrusive so developers keep them enabled.
SDLC AND DEVELOPER WORKFLOW INTEGRATION
- Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment
- Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us
- Define the developer experience for security tooling, where the secure path is the fast path and the default path
- Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow
- Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives
TECHNICAL EXCELLENCE AND INFLUENCE
- Work with leaders across engineering to drive strategy and execution
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement
- Participate in executive-level discussions, providing architectural perspective on business decisions
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
_______________________________________________________________________
WHAT YOU'LL BRING
DOMAIN EXPERTISE
- 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling
- Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations
- Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence
- Practical knowledge of supply chain security frameworks and standards
- Expertise in API design, service architecture, and scalable system integration
- Proven record delivering large-scale distributed systems for millions of users and enterprise customers
- Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure
- Bachelor's degree in CS, Engineering, or equivalent practical experience
STRATEGIC AND BUSINESS IMPACT
- Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals
- Experience converting business strategy into technical architectures and roadmaps
- Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes
- Experience leading build-vs-buy decisions for core platform components
LEADERSHIP AND INFLUENCE
- Ability to lead large, cross-company technical initiatives across multiple engineering teams
- Experience partnering with VPs and executives to define and execute technical strategy
- Proven ability to influence technical direction and build consensus without direct authority
- Strong communication skills for presenting to executives and driving organization-wide alignment
- Experience mentoring senior engineers and developing technical leaders
ENTERPRISE CONTEXT
- Experience building products that serve enterprise customers with complex security and compliance requirements
- Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications
- Understanding of how enterprise security teams evaluate, procure, and operate tooling
PREFERRED
- Scale experience at a security, developer tools, or infrastructure software company
- Experience with containers (Docker, Kubernetes) or developer platforms
- Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition
- Proven ability to migrate legacy systems without disrupting business operations
- Contributions to open-source security tools or supply chain security standards
- Recognized technical leader via speaking, publishing, or open-source work
- Advanced degree in CS, Engineering, or a related field
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
SECURITY POSTURE
- Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration
- Build-time threat classes are addressed architecturally rather than through detection after the fact
- Developers keep security controls enabled because the controls are fast and unobtrusive
BUSINESS ENABLEMENT
- Security and governance capabilities directly unblock enterprise revenue
- New product SKUs launch in weeks instead of months through the billing platform
- Usage-based billing supports monetization of new security and AI product lines
PLATFORM LEVERAGE
- Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months
- Shared security primitives replace fragmented per-product implementations
- Platform systems achieve 99.9%+ uptime for business-critical workflows
ORGANIZATIONAL IMPACT
- Recognized across Docker as the definitive technical authority on build and supply chain security
- Multiple Staff and Principal engineers developed who can own major domains
- Docker's voice carries weight in the external supply chain security conversation
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.
Role Overview
We are seeking a Software Engineer to build and maintain open source AI integrations, frameworks, and example applications that make Backblaze B2 Cloud Storage a natural part of how AI workflows are constructed and deployed. This is a front-row seat to the AI ecosystem as it evolves, working directly with the latest AI startups, open source frameworks, and developer tools. This role is expected to actively use the latest AI coding agents and tools as part of everyday development work.
The primary objective is to build and contribute production-quality open source integrations, new frameworks, and end-to-end example applications that demonstrate how B2 supports AI workflows. A practical understanding of AI workflows, agent-based systems, and data orchestration is required. This role demands continuous learning and hands-on testing of emerging AI frameworks and APIs as they mature, and is best suited for someone genuinely excited to work at the forefront of AI development.
What You’ll Be Doing
Use AI coding agents to build coding harnesses to accelerate the development, testing, and maintenance of public and internal applications, SDKs, notebooks, and reference implementations that demonstrate AI and cloud storage best practices.
Implement and maintain open source AI integrations, frameworks and example applications using languages commonly used in the open source ecosystem, including Python, TypeScript, Go, and Rust.
Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance.
Contribute to open source projects through code contributions, issue triage, reviews, and ongoing maintenance.
Ensure all open source assets meet high standards for testing, documentation, reproducibility, and developer usability.
Maintain clean, well-structured GitHub repositories intended for external adoption and community contribution.
Collaborate with Product and QA to ensure integrations reflect real customer AI workflows and Backblaze B2 usage patterns.
Tools and Technologies
Languages: Python, TypeScript, Go, JavaScript and other open source languages
Backblaze B2 SDKs and REST APIs
Open source AI frameworks and tooling
AI coding agents, such as Claude Code, Antigravity and Codex
Jupyter and Google Colab notebooks
GitHub, pytest, CI pipelines
What We’re Looking For
Software engineer with experience contributing to open source projects in one or more widely used open source languages.
Comfortable owning and maintaining public repositories with external users and contributors.
Practical understanding of AI workflows, including data ingestion, preprocessing, inference, and agent-based systems.
Experience writing production-quality code with strong testing and documentation practices.
Strong written communication skills with a focus on developer experience and adoption.
Why Backblaze
Build open source software used by developers worldwide.
Work at the intersection of AI, data, and cloud storage.
Collaborate with experienced engineering, product, and QA teams.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
At this point, we hope you are excited about the opportunity. Even if you do not meet every requirement, we encourage you to apply. Learning, development, and growth are important parts of our culture. We are eager to meet people who believe in our mission and can contribute to our team in different ways. We want employees to feel comfortable bringing their full selves to work and doing their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are central to those values. We are committed to fostering a workplace where employees experience a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, or education. We believe a diverse workforce helps us better serve customers around the world and reinforces our commitment to doing the right thing.
Backblaze is proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please review the
Backblaze Employee Privacy Notice
.
#LATAM
Budapest
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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Ownership mentality: you drive projects forward, communicate clearly across teams and time zones, and don't wait to be told what to do; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридLondon
seniorGermany (Remote)
Anywhere in France, Belgium, Spain
Москва
УдалённоUkraine; Poland; Croatia; Spain; Romania; Portugal; Time zone: Europe/Kyiv
