Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
Location: Yerevan, Armenia
Description
We are seeking a detail-oriented B2C Business Analyst to join our growing team and help drive business performance through data. In this role, you will be responsible for transforming complex data into actionable insights across product, marketing, and operations. You will work closely with cross-functional teams to identify growth opportunities, optimize key metrics, and support strategic decision-making with high-quality analytical output.
Responsibilities
Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
Interpret, evaluate and interrelate research data and develop integrated business analyses
Understand and analyze the financial and operational impact of any changes
Analyze Marketing Promotions and their effectiveness
Analyze Products separately and as one ecosystem
Perform business requirements analysis
Analyze business income and revenue
Initiate technical, business, or marketing changes that will grow the business
Provide analytical and other reports regarding business
Other tasks from management related to business analysis
Requirements
A bachelor’s degree in business or an MBA or a related field
Knowledge of MS Office, Power BI
Knowledge of SQL
Knowledge of Python will be a plus
High proficiency in Armenian, English, and Russian languages is a must
Experience in gaming (will be a plus)
Excellent problem-solving skills
Fundamental analytical and conceptual thinking skills
Exceptional interpersonal skills
Excellent written and verbal communication skills
Attention to details
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. We're looking for a
Product Analyst
to help us better understand how customers use Wrike, identify product opportunities, and support better product decisions with data.
You’ll work closely with Product, Design, Engineering, and UXR throughout the product development lifecycle — from exploring customer problems and evaluating opportunities to defining success metrics and measuring the impact of released features.
This role goes beyond reporting numbers. We expect Product Analysts to understand
why something is happening, why it matters, and what we should consider doing next
— turning data into clear insights and actionable recommendations.
Our Work Style:
Tech Stack:
SQL (GBQ), Python, Tableau, Amplitude, Airflow
Work Mode:
Hybrid – 2 days in office
Your Impact:
Discover and Evaluate Product Opportunities
Explore customer behavior and product usage, size opportunities, investigate root causes, and turn findings into actionable insights and recommendations.
Assess and Measure Product Impact
Estimate the potential impact of product initiatives, define meaningful success metrics and baselines, and evaluate whether released changes deliver the expected customer and business value.
Run Experiments and Product Research
Design and analyze experiments and quantitative research, selecting appropriate methods and data sources and clearly communicating limitations and confidence in the results.
Turn Data into Product Insights
Investigate adoption, engagement, conversion, and changes in user behavior. Go beyond what happened to explain why it matters and what teams should consider doing next.
Build Analytics for Scale
Create dashboards, reusable analyses, documentation, and automation that make recurring questions easier to answer and help teams use data more effectively.
Partner with Product Teams
Bring an analytical perspective to product discussions, communicate findings clearly, challenge assumptions when needed, and help teams make evidence-informed decisions.
Use AI to Work Smarter
Use AI responsibly to accelerate analytical work and improve analytical workflows.
Your Qualifications:
2+ years of experience in product, data, business analytics, or a similar analytical role
Strong SQL skills and experience with analytical databases; Google BigQuery is a plus
Experience with BI tools (Looker / Tableau)
Good understanding of statistics, experimentation, and A/B testing
Ability to independently drive analytical projects from understanding the question to delivering insights and recommendations
Strong problem-solving skills and ability to connect data to customer, product, and business context
Ability to validate data and assumptions and recognize limitations in evidence
Ability to balance analytical depth, speed, and business needs
Strong communication and collaboration skills
Experience using AI tools to improve analytical workflows and productivity, with a critical approach to validating outputs.
Upper-Intermediate or better English
Standout Qualities:
Python skills for data analysis
Experience with Amplitude
Experience with advanced analytical methods such as regression, clustering, or causal inference
Experience with product discovery or opportunity assessment
Experience building AI-enabled analytical workflows, automations, or reusable AI solutions.
Team Dynamics:
You'll join a team of experienced Product Analysts working closely with Product and R&D teams. We use data not only to measure what happened, but to understand customer behavior, identify opportunities, and help teams make better product decisions.
We value curiosity, analytical rigor, ownership, business thinking, and collaboration, while continuously looking for ways to make analytics more scalable through reusable approaches, automation, and AI.
What’s Next?
Exploratory call with recruiter
Home task assignment
Technical Interview
Culture Interview
If you're passionate about understanding how and why customers use products and want your analysis to influence real product decisions, we'd love to hear from you.
Perks & Benefits:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
Location: Home based - EMEA
Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.
The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch.
We have a number of openings we are looking to hire across a range of levels. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.
Location: This role can be filled in European, Middle East and African time zones.
What your day will look like
The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.
Collaborate proactively with an internationally distributed team
Write high-quality, idiomatic Python code to create new features
Debug issues and interact with upstream communities publicly
Work with helpful and talented engineers including experts in a diverse set of fields
Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
Proven hands-on experience in software development using Python
Proven hands-on experience in distributed systems development
Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for:
Experience
operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch
Experience
with Linux systems administration, package management, and operations
Experience with the public cloud or a private cloud solution like OpenStack
Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
Our team is expanding and we are hiring several high caliber QA Software Test Automation Engineers (Java) to join our fast-growing team. You will work with world class specialists in a friendly, supportive and open-minded environment on challenging goals that will help you to grow professionally and achieve new technical levels. This role will focus on improving and monitoring product quality via test automation framework development and test coverage extension for functional and performance suits.
The main responsibilities of the position include:
Closely collaborate with the development team to help deliver high quality software
Understand and translate business requirements to technical requirements
Enhance software delivery and quality throughout the entire Software Development Life Cycle
Perform automated functional and performance testing
Design and develop the test automation framework, implement required libraries, and conduct auto-tests
Maintain CI pipelines and integrate automated scripts into CI tools
Manage any issues that may arise and drive resolutions throughout the testing process
Actively participate in the Software Development Life Cycle and Software Testing Life Cycle
Main requirements:
BSc/MSc in Computer Science
Minimum 2 years’ experience in quality assurance and test automation (functional GUI and API)
Practical experience in automation testing with Java (Playwright, REST Assured, or similar for mobile automation) is a must
Experience in writing queries for SQL and NoSQL databases
Experience in agile software development methodologies and testing procedures
Strong interpersonal and organisational skills
Committed to excellence, continuous improvement, and to achieving the best results
Excellent written and verbal skills in English
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the APAC region
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders.
Description
This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will:
Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement.
Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products.
Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans.
Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed.
Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability.
Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start.
Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed.
Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing.
Key Qualifications
6+ years of experience in web development or a related field
Proven experience in leading and mentoring a team of web developers
Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js)
Experience with server-side programming languages such as Java, Python, or Ruby
Experience with web application frameworks such as Express.js, Django, or Laravel
Experience with database technologies such as MySQL, MongoDB, or PostgreSQL
Experience with version control systems such as Git
Familiarity with cloud-based infrastructure, such as AWS or Google Cloud
Experience with containerization and orchestration technologies such as Docker and Kubernetes
Solid understanding of software engineering principles and best practices, including Agile methodologies
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
Passion for building high-quality, scalable web applications
Ability to work in a fast-paced, dynamic environment.
Nice to have
Experience with project management tools such as JIRA
Previous experience with food delivery applications
Exceptional communication, leadership, and influence skills
Strong partnership and cross-functional collaboration skills.
Benefits
Competitive compensation
Discounts on your Toters orders
First-class medical insurance
National Social Security Fund registration
Toters is an Office-First company, but hybrid work is tolerated.
Location: Guatemala City
Workplace: onsite
Recruitment Specialist will be responsible for the full recruitment cycle from sourcing up to the onboarding of new hires. Responsibilities include developing and improving recruitment strategies, leverage existing sources and coming up with new ones that can help the candidate flow, screening and interviewing applicants and reporting back the results of the different positions being filled at the IDT Guatemala location.
Good communication, great interpersonal skills, teamwork and experience recruiting different roles is desired.
Requirements
Minimum of 1.5 years of experience as recruiter or similar position.
English level 85% written and spoken.
Ability to work onsite and remote as required.
Self motivated and goal oriented person.
High proficiency with Microsoft Office suite
Experience with massive recruitment is a plus
Studies in Organizational Psychology or similar are are are a plus.
Ability to work under pressure with high level of accuracy.
Team player.
ОфисГеография найма не уточнена
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
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